Total 2,755 Others/Any job vacancies in nlb library supply centre changi

OPERATION MANAGER (AIR FREIGHT)

Responsibilities:

• Oversee the daily operations of export & import of airfreight shipments.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to perform their tasks and achieve excellence.
• Conduct annual performance reviews for the airfreight department
• Maintain records of team training activities for airfreight team

Requirements:

• Min GCE “O” Level
• Min 5 years of airfreight experience
• Strong communication and interpersonal skills required.

Sales Manager (Air & Sea Freight)

Job Scope

• Promote international air and ocean services to potential customers.
• Perform cold calls to potential customers.
• Prepare monthly sales reports for management
• Able to achieve sales targets set by Director.
• Identify potential clients and develop new accounts to grow the business.
• To manage sales and daily logistics duties.
• Ensure high customer satisfaction.
• Identify and enlarge targeted customer base.
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Director

Requirement

• Minimum GCE O Level and above
• At least 3 to 5 years of relevant experience in freight business

Job Scope

• Front-of-house duties such as managing the customer flow and seating arrangement, cashiering, order taking, serving of food and beverages, clearing of used culinary and utensils, answering of any enquiries from customers
• Back-of-house duties such as food preparation in the kitchen from cutting, slicing, packing, arranging of food items/ingredients, proper storage of food products, stock inventory
• Bar counter duties such as preparing hot and cold beverages like our signatures, bubble teas, alcoholic & non- alcoholic, taking orders for takeaways and deliveries, brewing various tea bases
• Maintain high level of hospitality by greeting and acknowledging the needs of our customers
• Ensure accuracy and quality of the food being served to customers
• Timely feedback to Managers or Supervisors for operational improvements

Job Requirements

• Full-Time: From $2200 per month
• Part-Time: From $14 per hour
• No experience required as on-the-job training provided
• 44 hours per week including weekends and public holidays with rotating shift
• Comfortable handling non-halal ingredients and food
• Possess valid food safety hygiene certificate

Job Perks

• Overseas exposure
• Good career progression/development
• Training programs for job enhancement
• Celebratory events
• Good staff welfare like provide staff meal during work, staff discount when dine-in off work, leave and medical benefits
• Performance incentives
• Yearly salary review

Work Scopes for Accounts cum HR Assistant

• To manage day to day operations of the Account & HR departments.
• To manage Accounts payable (bill payments, salaries, petty cash etc.) and Accounts receivable through cash / cheque / voucher in a timely manner
• To establish and maintain fiscal files and records to document transactions
• To maintain and reconcile cash / financial accounts
• GST Filing & Filing of Income Tax
• To complete and coordinate annual audits and provide recommendations for improving procedures and systems for initiating corrective actions
• To organize, compile, update and renewal of company licenses
• To manage HR functions such as payrolls, update employee benefits, employment status such as new hires, terminations, sick leaves, warnings, vacations and days off
• Processing of Work Pass Applications / Cancellations / Transfers (Work Permit, S Pass and E Pass)
• Monthly CPF contribution and submission
• To upkeep workers training and certificate renewal
• Other ad-hoc duties when assigned

Requirements

• Diploma or Bachelor’s Degree with at least 3-4 years of relevant experience
• Good communication, interpersonal skills and detail oriented
• Able to start with short notice

Responsibilities:

• Implement and standardize supply chain processes, methodologies and tools across the APAC region for chemicals; drive improvements in operational excellence using Lean Six Sigma and other approaches.

• Develop a roadmap for and execute the business plan for Chemicals APAC, driving efficiencies and synergies while ensuring customer service, quality and delivery metrics are maintained/improved.

• Support future M&A, such as operational due diligence and operational integration for acquisition.

• Drive the implementation of supply chain IT systems; scout for, select and implement new technologies and systems and processes.

• Continuously build team capabilities through individual and team development programs.

• Develop and drive the sales activity.

• Work across all Lines of Businesses and functional areas to identify and jointly implement cost-saving and service-enhancing opportunities and initiatives.

• Develop and maintain strong positive relationships and communication with key external customers, including the delivery of plans to optimize the value proposition.

• Represent the Chemicals APAC BU to internal stakeholders, such as the C-Suite and financial sponsors, and external stakeholders, such as customers and suppliers.

• Build a culture that supports the strategic direction of the organization, fostering an environment that values individual as well as team contributions, encourages innovation, champions change, and values diversity.

Requirements:

• Experience with a top-performing supply chain or operations organization.

• Strong commercial orientation and customer-first mentality.

• Proven sales track record within the chemicals or similar industry serving complex customer groups such as aerospace, electronics and industrial customer base Supply Chain Transformation

• Experience standing up or upgrading a function or team in an environment characterized by change and ambiguity, preferably an M&A integration.

• Experienced in delivered synergies via tools such as LEAN, footprint rationalization, SKU rationalization and inventory management with significant and sustained impact to the P&L and Cash Flow.

• Ability to develop a robust strategic vision, translate it to an implementation plan and execute flawlessly.

• Ability to teach and develop new organizational competencies relative to strategy, planning and project management.

• Experience in a lightly resourced mid-cap company with focus on financial discipline and sense of urgency.

• Higher education degree (or equivalent).

Responsibilities

> Manage & attend to specific customers to achieve company sales

budget

> Account management for assigned customers

> To support and meet the department objectives and business goals

> Attend to all customer enquiries

> Provide sales forecast to plant for raw materials and production

capacity planning

> Work closely with oversea representative for new customers

development activities

> Assist in implementing and execute plan in developing new customers

> Provide short- and long-term plan on market demand

> Survey and analyses market information for management

Requirements:

1 Degree in any Engineering discipline

2 Outgoing personality and ability to work independently

3 Good knowledge of general market information

4 Good marketing strategy and analysis

5 Strong negotiation, interpersonal and problem-solving skills

6 No experience require if able to meet the above may apply

Responsibilities:

> Lead and supervise a group of operators/leaders to ensure

smooth operation

> Achieve daily production schedule with minimum yield loss

> Initiate manpower deployment if there is need to reshuffle.

> Enforce discipline and safety on the shop floor

> Prioritization of models’ base on the urgent needs’ basis

> Promote Safety awareness

Requirements:

1. Diploma in Engineering with minimum 2years’ supervisory

experience in manufacturing environment

2. Good interpersonal, team-building and supervisory skill

3. Good communication, and report-writing skill

4. Proactive and process good problem-solving skill

Job Responsibilities:

• Engage in active communication forum for the exchange of ideas and information with the teams.
• Organize verbal and written ideas clearly and use an appropriate business style.
• Responsible for BOM conditioning, including Make/Buy codings and commoditizing parts.
• Identify custom mechanical material requirements and coordinates with internal functions for quote proposal development, resulting in 100% ownership of the full quote process to ensure correct and on time submission.
• Identify information required to develop accurate quotes from the supply base and ensures it is availability or requests it from the Business Unit(s) responsible for the given quote.
• Attend and runs quote kick-off meetings for all assigned quote projects.
• Preparation of supplier RFQ packages and solicitation of quotes from the supply base.
• Review and analyze recommended supplier quotes to provide complete costed BOM proposals to Business Unit(s).
• Maintain relationships with supply base used for quoting activities.
• Support Commodity Management by maintaining knowledge of suppliers for custom mechanical commodities.
• Maintain record of suppliers that consistently provide quotes and related information in a timely manner, provides feedback to those suppliers.
• Review and analyzes quotes with Strategic Sourcing Manager and Material Quote Manager to ensure that proposal submission is consistent with the supply chain strategy, ability to supply and customer’s needs.
• Obtain feedback for customer proposals and identify changes in process, tools and execution to improve future submissions.
• Exercise a good working knowledge of materials, assembly and fabrication processes, and sources of supply to support a competitive supply chain strategy for each quote proposal.
• Perform other special projects for Material Quote Manager as necessary.
• Ensure all sensitive and confidential information is handled appropriately.
• Able to create and edit 3D solid model from 2D drawings.

Job Requirements:

• Minimum Diploma holder with technical background preferred.
• At least more than 5 years of experience in the EMS/Manufacturing environment.
• At least 2 years exposure with components sourcing and fabrication parts in high mix low volume environment.
• Proficient in SAP will be an added advantage.
• Good analytical skill and negotiation skills.
• Good time management skills.

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in data reporting and analysis to join our expanding team.

Working alongside the HR team, you will be responsible for all HR related reports, presentations and other HR project duties.

If you are a team player who is flexible, willing to take up challenges, perform under pressure and understands the complexities within the aviation sector, we look forward to receiving your application.

Job Responsibilities:

• Obtain, transform, and validate HR data to ensure accuracy, consistency, and data integrity.
• Compile HR data and metrics from the human resource information system (HRIS) and payroll outputs.
• Collect and analyse HR data from various sources, including HRIS, employee surveys, performance evaluations, and other relevant systems.
• Gather and disburse government labor statistics, new employment regulations, and labor laws
• Prepare reports of data results and present findings to SHRM.
• Execute tasks in HRIS (Timesoft) and oversee HR data integrity.
• P-File Management; ensure full digitalization of HR documents.
• Contribute to system decision-making, scoping, and arranging HR system projects in support of the overall HR strategy.
• Other HR projects and tasks assigned

Job Requirements:

• Diploma in related field with min. 2 years of working experience in a similar capacity
• Strong excel and reporting skills
• Prior experience in Timesoft is advantageous
• Positive working attitude, a team player, ability to meet tight timelines and perform under pressure.

Operations admin assistant needed.

Needs to know basic English, basic computing skills like Word, Excel and Outlook.

Job involves co-ordinanting work i.e. doing administrative work such as calling and filing appropriate licenses online to co-ordinate with clients needs such as procurement and crewing,

1-3 years experience preferred. Applicants with no prior experience will be considered. Willing to provide relevant training and experience as long as applicant is sincere and willing to learn. Only looking for long term committed applicants.

Responsibilities

• Assist wiith aspects of financial accounting records, AR and AP management and reconciliation - including posting, verification, payment, offsetting, filing, AR chaser/follow up, contra.
• Ensure timely AR/AP financial reporting for month end and year end - provide inputs for unpaid status e.g. actions taken, timelines, disputes, etc.
• Ability to develop good practices, policies and procedures to ensure proper internal control for balance sheet / profit & loss.
• Analyze and provide financial data to management in timely manner.
• Handle any other general office administration.
• Lead year end activities and financial information requested by auditors.
• Liaise with multiple stakeholders to ensure on time monthly account settlement.
• Handle any other adhoc task as assigned.

Requirements

• Candidate must possess Degree in Economics / Mathematics / Statistics / Banking / Business / Accountancy or other quantitative fields and have completed field of study
• Fresh graduates are welcomed to apply
• Aptitude for numbers
• Good computer and communication skills
• Able to work independently
• Able to work with other business units and handle international working partners
• Proficient in Microsoft Office - especially Excel & equipped with IT skills will be preferred
• Work office in Changi - Airport Cargo Road

Job Description:

• Sending vehicles for maintenance servicing or repair
• Inspect vehicles for damage
• Maintain simple stock inventory flow
• Log gasoline and mileage accurately
• Deliver/Collect vehicles to/from customers
• Liaising with drivers on the Issuance of vehicles
• Liaising with workshops on the vehicle issues
• Shifting vehicles
• Any others adhoc job assigned by supervisor

Job Requirements:

• No Experience Required
• Great teammate with initiative and a positive attitude towards learning
• Self-motivated individual with strong sense of responsibility
• Possess a valid class 3 driving license
• Working Location : 37 Loyang Way

Responsibilities:

• Carryout maintenance, repair, air conditioning repair and overhaul work on light commercial vehicles and EVs, ensuring high standard of workmanship
  and minimize turnaround time for scheduled repairs and inspections to meet workshop’s service standards and according to work order.
• Notify the team leader of unusual repair problems which will require major repair and replacement parts recommendation.
• Adhere to defined guidelines in regards to safety, orderliness, etc.
• Complete work order for each vehicle and unit serviced

Requirements:
• NTC 2 or NITEC 2 in Automotive Technology.
• 2-3 years experiences in automotive repair and service industry.
• Able to diagnose and repair electrical issue on commercial vehicle.
• Able to use and troubleshoot electrical/ technical issue with diagnostic tool.
• Able to understand the functionality of the electrical components.
• Preferably with Class 3 & 4 Driving License.

Job Description:

• Design and develop welding procedures, specification and jig fixtures.
• TIG welding, knowledge in orbital welding is an advantage.
• Implement new welding technologies and methods.
• Estimate costs, resources, and timelines for welding activities.
• Train welders and other personnel on welding techniques and safety.
• Maintain records of welding procedures, inspections and certificates.
• Responsible for developing and maintaining WPS and PQR.

Job Requirements:

• Diploma or Degree in Mechanical Engineering.
• 2 years relevant experience in manufacturing industry, preferably in semiconductor.
• Certification as a Certified Welder Inspector (CWI) is preferred.
• Ability to work independently as well as part of a team.

Responsibilities:

• Working out of estimates for the proposed work and submit within specific timeframe;
• Setting up traffic control / division plan for the work;
• Submit the detailed calculation and plans;
• Measuring and preparing job measurement sheets for payment of completed Works;
• Attending monthly progress payment, operation meeting and other meetings required at office / site;
• Ensuring all the plant and equipment are in good working condition and the temporary signing arrangement at site is in accordance with the Code of Practice for Traffic Control at Work Zone (Latest Edition) before the commencement of Works:
• Planning and ensuring smooth operation of the work;
• Ensuring works carried out is according to the Contract Specifications:
• Submitting weekly progress reports on Planned Jobs, Provisional Works / Provisional Quantities; and
• Others as instructed by the superior(s).

Requirements:

• have at least five (5) years relevant experience in road structure construction;
• have a Degree in Civil Engineering recognised by the Professional Engineers (PE) Board or qualifications acceptable by the Commissioner of Building Control for registration as Resident Engineer.
• Proficiency in AutoCAD and/or other relevant software applications.
• Strong project management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment.

• 5.5 day week

• Willing to work at Changi Airfreight Centre (Cargo Complex)

• Co-ordinate Air import freight shipments and transport arrangements

• Ensure timely preparation of documents for Customs clearance (inward or outward permit application, delivery orders etc.) for Import and Export consignments in compliance with customer requirements and shipping practices

• Arrange timely pick-up and delivery of cargo to and from customers according to schedule

• Prepare billing invoices to customers

• Forklift License preferred

Job Description & Requirements

Location: Changi Airfreight Center (Company will apply for pass)

Employment Type: Full-time

Salary: $1,700/month

Start Date: Immediate

Job Overview:
We are seeking a meticulous and organized Air Freight Operations Admin Clerk to join our dynamic team. The ideal candidate will play a key role in ensuring the smooth and efficient handling of administrative tasks within the air freight transportation department. This role involves maintaining accurate records of collections and deliveries, coordinating transporation details with agents, and providing clerical support to the operations team to ensure compliance with company and regulatory standards.

- Ensure timely checking of deliveries and colleciton statuses.

- Liaise with drivers and agents on trasportation instrucitons.

- Monitor shipment statuses and ensure all necessary paperwork is submitted on time.

- Coordinate with internal teams and external vendors to track shipments and resolve issues that may arise during transit.

- Assist with data entry, filing, and maintaining updated records in the company's freight management system.

- Support the operations team by scheduling and coordinating delivery and pick-up of freight with service providers.

- Perform other general administrative duties as assigned.

Qualifications:

• Minimum of N'Level or equivalent
• Prior experience in air freight or logistics operations is an advantage.
• Strong organizational and multitasking skills, with attention to detail and accuracy.
• Ability to communicate effectively with internal teams and external partners via phone calls and Whatsapp messaging
• Proficient in Microsoft Office (Word, Excel).
• Knowledge of freight documentation and customs procedures is an advantage.
• Ability to work in a fast-paced environment and manage time effectively.

Work Schedule:

• 5.5 days work week.
• Office hours.

Benefits:

• Full-time office-based position.
• On-the-job training provided.
• Stable working hours with opportunities for growth.

Interested candidates are encouraged to apply immediately. Please call Tel: 62141690 for more details and to express interest.

Job Description & Requirements

Location: Changi Airfreight Center (Company will apply for pass)
Employment Type: Full-time
Salary: $1,800/month
Start Date: Immediate

Job Description:
We are seeking a hardworking and dependable Airport Terminal Cargo Assistant to join our team at Changi Airfreight Center. In this role, you will be responsible for managing import clearance at the airport terminal, ensuring efficient cargo handling and the smooth flow of goods through the facility.

Key Responsibilities:

• Retrieve and tender cargo from/to agents at the airport cargo terminals.
• Receive, unload, and store cargo in the warehouse.
• Ensure proper documentation and tracking of all goods.
• Prepare goods for shipment, ensuring accuracy and timeliness.
• Operate warehouse equipment, including forklifts and pallet jacks.
• Load and unload packages from company vehicles.
• Fork pallets and irregulars for sorting or breakdown.
• Manage contractors assigned to assist loading and unloading processes.

Requirements:

• Forklift license (preferred).
• Previous experience with airport terminal operations and import clearance is an advantage.
• Possess at least Secondary education or equivalent.
• Ability to lift and move heavy items as required.
• Basic proficiency in English, both written and spoken.
• Willingness to work shifts, including night shifts.
• Position is based at Airport Cargo Road.
• Must be willing to work in Changi Airfreight Center and pass required security checks.

Benefits:

• Full-time position with stable working hours.
• On-the-job training provided.
• Opportunities for overtime and career growth.

Interested candidates are encouraged to apply immediately. Please call Tel: 62141690 for more details and to express interest.

Responsibilities:

• Implement and standardize supply chain processes, methodologies and tools across the APAC region for chemicals; drive improvements in operational excellence using Lean Six Sigma and other approaches.

• Develop a roadmap for and execute the business plan for Chemicals APAC, driving efficiencies and synergies while ensuring customer service, quality and delivery metrics are maintained/improved.

• Support future M&A, such as operational due diligence and operational integration for acquisition.

• Drive the implementation of supply chain IT systems; scout for, select and implement new technologies and systems and processes.

• Continuously build team capabilities through individual and team development programs.

• Develop and drive the sales activity.

• Work across all Lines of Businesses and functional areas to identify and jointly implement cost-saving and service-enhancing opportunities and initiatives.

• Develop and maintain strong positive relationships and communication with key external customers, including the delivery of plans to optimize the value proposition.

• Represent the Chemicals APAC BU to internal stakeholders, such as the C-Suite and financial sponsors, and external stakeholders, such as customers and suppliers.

• Build a culture that supports the strategic direction of the organization, fostering an environment that values individual as well as team contributions, encourages innovation, champions change, and values diversity.

Requirements:

• Experience with a top-performing supply chain or operations organization.

• Strong commercial orientation and customer-first mentality.

• Proven sales track record within the chemicals or similar industry serving complex customer groups such as aerospace, electronics and industrial customer base Supply Chain Transformation

• Experience standing up or upgrading a function or team in an environment characterized by change and ambiguity, preferably an M&A integration.

• Experienced in delivered synergies via tools such as LEAN, footprint rationalization, SKU rationalization and inventory management with significant and sustained impact to the P&L and Cash Flow.

• Ability to develop a robust strategic vision, translate it to an implementation plan and execute flawlessly.

• Ability to teach and develop new organizational competencies relative to strategy, planning and project management.

• Experience in a lightly resourced mid-cap company with focus on financial discipline and sense of urgency.

• Higher education degree (or equivalent).

Specific Job Role:

• Primary role of generating and analyzing data in system to output as useful information for decision making by management.
• Future analysis for management decision making process.

Responsibilities and Duties:

• To study into the late billing and late costing issue (AR management) - GRF, Ocean, Air
• To study into profitability by drawing data from system
• To support in reports generation for budget
• To be a team member of innovation to drive productivity and improvement through IT software
• To power BI to enhance the data visualization of individual departments.
• Provide actionable recommendation based on data findings to support strategic planning, process improvement and optimization initiatives.
• To be contributing to innovative team as a driving member at CargoWise implementation.
• To assist in overall administration in the event of upsurge in CEO and COO offices

Qualification:

• Degree or Polytechnic Diploma in any dripline
• Be converse in Excel spreadsheet
• Be numerate
• Ability to write well
• Experienced with above skills without higher qualification might be considered

Loooking for passionates educators with a love for kids

- Following up to provide care to the children in the centre

- Fetching our children from a school nearby and sending them to school.

- Giving weekly spelling and assisting them with their homework.

- Ensure safety of the children

-Taking charge of a portion of the centre's cirriculum.

- Adminstrative work as allocated

- Any other ad hoc duties as allocated

Requirements:

- At least have 3 O'level

- Able to guide primary 1 to 6 in school subjects

- Exhibit a positive attitude when face with challenges

- Love children and possess a passion for nurturing children

- Staff without experience also may apply

Working Days and Timing (rostered):

5 days work week: Monday to Friday 8:30am - 6pm

5.5 days work week: Monday to Friday (8.30am to 5:30pm) & Saturday (8.30am to 12.30pm)

Our client, one of the largest and most trusted global shipping and logistics companies, ship and track domestic and international deliveries is inviting qualified candidates to fill the position of Warehouse Assistant and located in ALPS Ave.

RESPONSIBILITIES:

• Receiving, storing, and organizing incoming stock.
• Picking and packing orders for shipment.
• Loading and unloading delivery vehicles.
• Keeping detailed records of inventory.
• Inspecting goods for defects or damages.
• Maintaining a clean and safe work environment.
• Assisting with inventory audits.
• Operating warehouse equipment such as forklifts and pallet jacks.
• Communicating effectively with other warehouse staff and supervisors.
• Following health and safety guidelines.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Job Responsibilities

• Retrieve and tender cargo from/to agents at the airport cargo terminals.
• Sort incoming/outgoing packages and splitting packages to X-ray machines, including retrieval of packages that required further inspection.
• Prepare clearance documentations and verify receipt of cargo (if assigned).
• Scan all import/export packages inclusive all packages that gone through X-ray machine.
• Break bags packages into UPS air bags.
• Load and unload packages from company vehicles.
• Fork pallets and irregulars for sorting or breakdown.
• Manage contractors assigned to assist loading and unloading processes.
• And any other duties assigned from time to time.

Job Requirements

• Possess at least Secondary education or equivalent.
• Possess class 3 driving license would be preferred. Class 4 license is a plus.
• 1 - 2 years relevant experience preferred.
• Able to carry packages up to 30kg.
• Must be able to write and speak simple English.
• Willing to work on shift (including night shifts).
• Position is based at Airport Cargo Road.

Responsibilities:

• Manage and Maintains customers’ inventories, report and investigate damaged or missing inventory
• Handle customers’ enquiries. Document, investigate and resolve all customer concerns in a timely fashion
• Prepare reports for customers or audit and any ad-hoc reports required
• Process customers’ sales orders and warehouse receipts
• Prepare documentations for shipments
• Coordinate with warehouse on customers’ shipment/packing requirements
• Liaise with forwarders/truckers on shipment bookings and collections
• Update logs and documentation for processes
• Assist in inventories stock take and cycle count.
• Manage all warehouse Billing to be submit on time to the Billing team
• Manage manpower allocation and annual leave arrangement
• Maintains storage area by organizing floor space and reporting monthly usage of location.
• Maintain warehouse supplies and arrange equipment for repair if needed
• Ensure workspace is free of debris and remove safety hazards from the area
• Pursue continuous improvement initiatives to drive increased productivity and service levels.
• Perform safety training for staffs

Requirements:

• Possess a Degree or Diploma qualification with 2 years of experience in the logistics industry
• Display ability to work on issues independently and drive improvement initiatives
• Exceptional customer service skills
• Excellent communication and problem solving skills
• Ability to perform root cause analysis on more complex and less mature processes and services
• High proficiency in Microsoft Excel and basic data management/manipulation