About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

The role

You will be responsible for shaping the SaaS strategy of PowerSell and all other parts of our Ecommerce tech stack, leading to a successful market launch. This includes:

Pre-Launch:

• Thoroughly understand our comprehensive suite of ecommerce tech solutions
• Market research: engage with different potential B2B client types in the SEA market (brands, agencies, distributors, sellers) partially through our industry network and partially by your own outreach, to understand their needs and pain points, which solutions they are using today (the competitive landscape), and how our solutions compare feature-by-feature and overall.
• Build a model to estimate the market opportunity for different solutions and client segments
• Roadmap: Based on all info on client needs, the competitive landscape and market dynamics, industry data & trends, facilitate the decision-making process with our leadership team on which client segments and which solutions / needs to prioritize in our development roadmap, balancing internal requirements vs SaaS requirements to ensure the roadmap aligns with the overall business goals.
• Create the business case and requirements for a successful go to market

Launch:

• Develop go-to-market strategy, pricing models, messaging, and positioning strategies in collaboration with other teams and stakeholders, and successfully launch the product(s) in the market, meeting the needs of the targeted clients

Post Launch:

• Monitor the product performance using relevant metrics and KPIs
• Gather feedback from clients and stakeholders to identify areas for improvement and iterate on the product strategy as needed.
• Analyse market trends and client behaviour to adapt the product strategy to changing market conditions.

This role can evolve in a SaaS BD / GM role, or a Product Management role depending on the profile and career ambitions of the successful candidate.

You will work closely with the Head of Martech and our internal Commercial, Product and Engineering teams, and will report into the Chief Product Officer.

The ideal candidate

• Masters degree
• 4-10 years work experience in fields with relevant transferable skills
• Singapore based
• Analytical structured thinker (e.g. consulting experience or engineering degree)
• Commercial aptitude
• Entrepreneurial, ambitious self-starter who can operate independently, yet is a strong and collaborative team-player
• Good listener and communicator, able to quickly build rapport and trust with stakeholders
• Able to synthesise inputs into a holistic product (roadmap) vision and collaborate with product / tech teams
• SaaS exposure a plus
• Good sense of humour plus, life is too short not to have fun

What we offer:

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Any other job required from the management.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Strong knowledge of building codes and regulatory requirements.
• 6 working days in container office on site.
• Willing to travel as and when neeeded.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Assistant Sales and Marketing Manager

Are you passionate about supporting the future of education? Join us at Stalford Academy, a vibrant K-12 PEI registered with SSG-CPE, as our Assistant Sales and Marketing Manager. We're looking for a motivated and creative individual to help drive our brand forward and support our efforts in reaching students across Singapore, China, India, and South-East Asia.

What You’ll Do

• Support Global Growth: Assist in developing and implementing strategies to increase international student enrolment and promote Stalford Academy as a leading choice for education.
• Enhance Engagement Efforts: Help design and coordinate pre- and post-enrolment programs that provide comprehensive support to parents and students.
• Collaborate on Marketing Campaigns: Work alongside the marketing team to create and execute innovative campaigns across digital and traditional platforms, ensuring maximum impact.
• Build and Maintain Partnerships: Assist in managing relationships with student recruitment agencies, including the selection, training, and performance monitoring processes.
• Represent Our Academy: Participate in international recruitment events and fairs, representing our academy to prospective students and their families.
• Monitor Market Trends: Stay informed about market trends within the private education sector and provide insights to support strategic decision-making.
• Enhance the Student Experience: Support the management of the student lifecycle, from admission to graduation, ensuring a positive and smooth experience for all.
• Strengthen Our Digital Presence: Contribute to the continuous improvement of our website and social media channels to engage our global audience effectively.
• Assist in Creative Collaboration: Work with external vendors to help develop and distribute high-quality marketing materials that align with our brand.

Who You Are

• Educated and Enthusiastic: You hold a diploma in any discipline and have experience in Sales and/or Marketing, preferably within the education sector.
• A Strong Communicator: Your communication and interpersonal skills allow you to effectively collaborate with team members and external partners.
• Detail-Oriented and Organized: You bring a systematic approach to your work, ensuring tasks are completed with accuracy and attention to detail.
• Tech-Savvy: You’re proficient in Microsoft Office and have a basic understanding of design tools like Canva, Adobe Photoshop, Illustrator, or InDesign.

Join Us!

If you're eager to contribute to the success of a dynamic education institution and support students from around the world, we’d love to hear from you. For more details, contact us at [[email protected]].

Duties and Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Delivering superior food and beverage service and maximizing customer satisfaction

· Responding efficiently and accurately to restaurant customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

· Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

· Manage the external food hygiene consultant, and the resulting reports

· Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

· They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

· Proven customer service experience as a operation manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software, like OpenTable and Peach Works

· Strong leadership, motivational and people skills

· Acute financial management skills

· B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Our client is one of the reputable investment management firms in Asia Pacific with more than US$100 billion under management and offices in APAC and European regions.

You will be involved in operational finance and corporate accounting for a portfolio of entities and reporting directly to Finance Director and Finance Manager.

Key Responsibilities:

• Prepare/review monthly accounts, journal entries and supporting schedules
• Prepare and submit quarterly reporting packs/presentations with variance analysis
• Prepare/review payments and billings including inter-company activities and staff claims
• Handle cashflow projections, fixed deposit and bank account admin matters
• Prepare and submit government financial statistical surveys/data and MAS regulatory returns/surveys
• Coordinate and liaise with external parties such as internal and external auditors, corporate and GST tax agents, corporate secretarial agents. This includes managing the annual audit process including preparation of the audited financial statements and schedules required by the auditors and agents
• Provide support to Finance Managers by ensuring timely and accurate financial information
• Assist with ad hoc projects including UAT and implementation of new system initiatives

Key Requirements:

You possess a Degree in Accountancy or diploma or equivalent with at least 8 years of relevant experience handling full set of accounts, highly motivated individual with good problem-solving skills and preferably with audit and commercial experience.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R21102223

Prime Video is seeking a results-driven Senior Content Marketer to join our team in SEA and MENA. This exciting opportunity will ideally suit an experienced and enthusiastic digital marketing professional with responsibility to design, implement and drive all paid content marketing initiatives for Prime Video across a diverse region, aimed at driving awareness, visits, acquisition and engagement. You will need to demonstrate deep understanding and knowledge of digital marketing, digital media planning as well as measurement. You will be comfortable working with complex challenges, and understand the value of rapid test and learn approaches, and be a results driven high performer.

Key job responsibilities

• Developing Marketing strategy and go-to-market plans for priority Prime Video titles within SEA-MENA, working in close collaboration with Creative teams, agencies and marketing platforms in-region.
• Collaborate with Local Programming, O&O, PR, Social and other SEA-MENA marketing channel owners to drive an integrated Marketing plan for the region.
• Ensure global marketing plans and tactics translate well locally within SEA-MENA and be key voice of the region to drive visibility and flag any local marketing challenges/sensitivities.
• Partner effectively with internal stakeholder teams to drive synergistic partnerships internally as well as externally.
• Monitor and report on the effectiveness of marketing campaigns including effective channel and creative strategy.
• Identify business needs by working backwards from the customer.
• Ensure appropriate processes, procedures, forms and job tracking are established and maintained to keep deliverables on time.
• Anticipate and effectively mitigate problems; and consistently communicate to stakeholders about updates on progress, relevant delays or issues and budget implications.

Basic Qualifications

• 6-8 years of marketing, media planning and agency management experience
• 7+ years of developing and managing acquisition marketing or channel programs experience
• Experience using data and metrics to drive improvements
• Experience developing and executing campaigns across a multitude of timezones and languages

Preferred Qualifications

• Experience driving direction and alignment with large cross-functional teams and agency partners
• Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
• Experience in Content marketing with focus on Digital channels
• Familiar with excel (data manipulation, charts and pivot tables)
• Comfortable in a fast-paced work culture and environment

Position title: Key Account Manager (FMCG)
Location: Bukit Merah
Working days: 5 days [ Mon - Fri ]
Working hours: 8:30am - 6pm
Salary : SGD $4,500 - $5,000

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities: -

• Create and execute test plan among several systems.
• Stakeholder management during creation and executive of test plan
• Prepare and present regular project reports and documentations.
• Ensure project status and progress are communicated to stakeholders and IT teams in a timely and concise manner.
• Assume agreed projects that may be assigned from time to time in tandem with business priorities/requirements.

Requirements:

• Bachelor’s degree in information technology, Computer Science or equivalent
• Min. 5 years’ experience in supporting IT Project test phase in the banking sector.
• Experience in leading creation for test plan and test definition for Bank IT system.
• Coordination with other system personnel.
• Provide timely escalation and resolution of significant issues to Management.
• Act as test manager and understand business requirements for Core Banking System and Fund Transfer for transaction of Bank systems, other related bank systems
• Knowledge in software test methodology, to creation test plan, lead test document creation, lead test execution,
• create test result analysis, software quality management.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is a well-established food and beverage company.

• Lead and guide Senior/Foodcourt Managers and F&B Supervisors to achieve sales targets, maintain smooth daily operations, and ensure compliance with company SOPs and operational workflows.
• Manage relationships with landlords, authorities, and stall tenants, handle lease renewals, negotiate terms, and ensure timely rental collection.
• Oversee financial and operational performance, manage budgets, and propose activities to improve sales, while providing regular performance and financial reports to senior management.
• Ensure high standards of hygiene, service, and quality, conduct regular checks, and provide feedback to improve service and operational excellence across food stalls.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite
• Possess Class 3 License

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Applicant has to be team player and should be able to work on weekends . applicant has to have a knowledge of wines and cocktails . Knowledge of indian cuisine is a must . Making of menu with the executive chefs and bringing in groups will be an added advantage. Working on weekends is a must . Applicant will report to directort

• Looking for passionate retail sales manager to share about lights and design for residential home owners.
• Creating the right mood ambience and interior styling for residential homes.
• Ready products, Ready clientele, Active online marketing and well defined training program to help all retail sales person succeed in building a career and professional development.
• Loves to do sales and focus in creating effective sales strategy and action plan.
• Driven to meet sales target, work closely with existing sales team / colleagues / management
• Need to handle indoor and outdoor sales requirements (working with interior designers)
• Help out with marketing related functions

Workplace will be in heart of CBD at Chinatown. A nice comfortable art gallery setting / office. Check out www.lunebrillante.sg on the products we carry.

Candidate to possess good communication skills, detail oriented and preferably loves designs and meeting people. One should be target driven and strong sales experience !

Work will include admin, people management, inventory management, stock check, and housekeeping.

5.5 days work week (inclusive of 1 sat or sun). Be prepared to support client questions that comes in odd hours.

Interested persons to send in your CV and experience to [email protected]

Role Description

The position reports directly to the Chief Operation/Sales Officer. A Sales Manager plays a vital role in driving revenue growth and achieving sales targets while integrating marketing strategies. They lead and motivate the sales team, setting objectives and developing plans to meet company goals. Key responsibilities include creating sales strategies, forecasting revenue, and analyzing market trends. They also collaborate closely with the marketing department to align sales initiatives with marketing campaigns and promotions. Overseeing training and development, building client relationships, and addressing customer needs are essential duties.

Individual will be involved in:

1. Developing strategies to drive revenue growth.

2. Analyzing market trends.

3. Working with the marketing department to create marketing campaigns and promotions.

4. Training of new sales representatives.

5. Forging relationship with business partners.

Preferred Competencies:

1. Sales Analytics: Proficiency in analyzing sales data and trends to make informed decisions.

2. Forecasting: Skills in sales forecasting and budgeting techniques.

3. Digital Marketing: Understanding of digital marketing principles and social media strategies.

4. Presentation Software: Competency in using tools like PowerPoint or Keynote for creating sales presentations.

5. Spreadsheet Proficiency: Advanced knowledge of Excel or Google Sheets for data analysis and reporting.

6. Training: Coming up with training plan to guide future managers on the important skills that a sales representative needs

7. Developing Sales Pitch: Product Knowledge ensures they can confidently answer questions and demonstrate the value of their offering. Listen to client's woes and identify strategy to improve their current process.

Candidate will be contracted to the PropertyConnect Private Limited for a period of 6 months, during which, training and guidance will be provided. Thereafter, the candidate can choose to convert into a full-time employee with the company.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

• Responsible for fixed assets management, controls and reporting
• Responsible for the expense reimbursement and payment requisition
• Monitor expense account and expense trend analysis
• Assist in preparation of expense budgeting for the Bank, review the actual performance versus budget, perform monthly cost variance analysis and provide recommendations
• Participate in procurement process, preparation of various procurement reports and documents in an accurate and timely manner
• Other ad-hoc tasks and project assigned

Requirements

1. A recognized university degree in Accountancy, Business Administration or relevant professional qualifications
2. Minimum 3 years of experience in Fixed Assets Management / Cost Management / Management Reporting role in financial services industry
3. Detail-oriented, analytical, able to work independently
4. Possess good communication, interpersonal relationship and negotiation skills
5. Strong command of Excel ad Access will be an added advantage
6. Proficiency in Chinese is essential as incumbent is required to write and understand documents in Chinese.

Job Description:

We are seeking a professional and customer-focused Front of House Manager to ensure our guests have an outstanding dining experience.

Key responsibilities include:

• Overseeing daily front-of-house operations

• Training and supervising service staff to deliver exceptional service

• Handling guest feedback and resolving complaints effectively

• Ensuring compliance with service standards and safety regulations

• Managing rosters and staffing requirements

Job Requirements:

• Minimum 3 years of experience in a similar role within F&B

• Diploma in Hospitality or related field preferred

• Excellent interpersonal and communication skills

• Strong organizational and leadership abilities

Application Instructions:

Interested candidates are encouraged to apply by submitting the following:

• Updated resume detailing work experience and qualifications.

• A cover letter highlighting relevant experience and skills.

Submit your application via the MyCareersFuture portal or email [email protected]

We are committed to offering equal opportunities and encourage applications from local candidates to support workforce diversity.

If you have a passion for sales and the knack to sell anything, we want you to join our team as a Sales Manager - no product is safe when you're on the job!

Overview:
Established in 1996, Manli Technology Group Ltd. has become a major manufacturer and supplier of computer graphics cards, GPU accelerators for servers, AI applications and edge computing. We meet the diverse needs of the continuously changing IT industry. With an innovative R&D team and strict quality control standards, our products are synonymous with performance, reliability, and conformance. Our goal is to provide high-performance products at competitive prices, maximising opportunities for increased efficiency and value creation.

Position Summary:

At Manli Technology Group, we pride ourselves on delivering exceptional performance and reliability in our products. We are looking for a dedicated Sales Manager to promote our products, develop customer relationships, and drive sales in the region. This role involves providing after-sales technical support and working closely with both customers and internal teams to achieve our sales goals.

Key Responsibilities:

• Promote products and develop customer relationships to drive sales in the region.
• Provide technical support, training, and product demonstrations to customers.
• Manage and develop key accounts to achieve sales targets.
• Coordinate with distributors on sales forecasts, customer demand, and inventory control.
• Collaborate with the Marketing team on new product promotions and market penetration.
• Conduct market research to identify new business opportunities and trends.
• Prepare and deliver sales presentations to potential clients and stakeholders.
• Gather customer feedback to improve product offerings and address concerns.
• Monitor competitor activities and provide insights to the management team.
• Assist in developing sales strategies and pricing models.
• Attend industry events, trade shows, and conferences to network with potential clients.
• Provide post-sales support to ensure customer satisfaction and retention.

Requirements:

• Min. Diploma with 2 years of experience in sales
• Experience with server/data centre products is preferred
• Excellent communication and interpersonal skills
• Positive and proactive attitude with strong professional qualities
• Adaptable mindset and a strong ability to learn
• Strong communication skills in both written and spoken English; fluency in Chinese and Cantonese is a plus for effective interaction with Chinese-speaking stakeholders
• Capable of working independently and collaboratively across departments
• Dynamic and adept in handling pressure effectively

But hey, if you're a sales rockstar who can sell sand to a beachgoer, we’ll gladly make an exception even if you don’t check every single box!

• Manage and administer all Wellness operations to include, but not limited to, guest service, product quality and innovation, merchandising and revenue generation
• Monitor and develop team performance by providing supervision and professional development, training and coaching, ensure that all associates are highly skilled and professional in their approach
• Ensure the highest standards of service are adhered with a seamless guest service experience
• Prepare, recommend and manage the annual budgets, forecasts, marketing plans and objectives
• Minimum 5 years’ relevant working experience
• Possess excellent guest services skills, professional and sophisticated interpersonal skills
• Confident, enthusiastic and motivational
• Excellent bilingual communication skills
• Strong sense in business acumen and Wellness market trends with leadership potential

Job Description

1. Perform gap analysis of new/updated regulatory AML/CFT requirements, Head Office (“HO”) AML/CFT policy etc.

2. Review and update Branch AML/CFT policy and procedures.

3. Review AML/CFT procedures/SOPs from business lines.

4. Provide advice to business lines relating to AML/CFT queries.

5. Review New Products, Practices and Technologies from AML/CFT perspective.

5. Conduct AML/CFT trainings.

6. Prepare regular/ad-hoc management reporting.

7. Participate in ad-hoc projects as assigned.

Requirements

1. Bachelor Degree with relevant AML/CFT working experience. Candidates who possess industry compliance certification (e.g ACAMS) would have added advantage.

2. Strong knowledge in MAS Notice 626 regulatory requirements Good working knowledge of the different business segments (Corporate/Retail/Private Bank/Card Business).

3. Good written and communication skills with ability to develop a strong working partnership with external and internal stakeholders.

4. Effective bilingual in English and Mandarin so as to communicate (written/spoken) with Mandarin speaking external and internal stakeholders.

5. Team player and demonstrated ability to manage multiple tasks and work independently.

6. Exhibit timeliness, responsibility and is dependable in all work assigned.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The role of the Customer Program Manager will focus on supporting the Strategy/Operations & COS leader of APJC CX.

The role’s primary focus will be on driving business performance and running the business. To be successful in this role you will have strong business acumen, interpersonal and communications skills and excel at working across a dynamic team to help drive CX strategy and priorities with a strong understanding of the services/SW businesses.

• Act as a Critical point of contact and Business partner across CX, Sales, Finance.
• Institutional knowledge of Services, Financial & Operations Management > 6 years.
• Detailed understanding of the services portfolio and impact to Financials.
• Detailed understanding and governance of a P/L for CX APJC including, but not limited to bookings, revenue, margin.
• Detailed understanding and governance of Services Bookings forecast (renewals, new); representing software and services in Sales and CX forecast calls.
• Monitor progress on joint CX and ISS Plans and Targets to resolve issues and response to asks and highlight priorities where necessary.
• Develop and maintain strong relationship with Software and Sales leadership to collectively drive AOV growth across the region.
• Drive critical KPI (operational, financial, customer centric) related to Services/SW within the theatres which aligns with the success of the One Operating model.
• Oversight and execution of the operational and financial levers to help APJC CX deliver to its FY25 financial plan on a quarterly and annual basis.
• Build rigour around customer interlocks/QBR and proactively drive service delivery governance and stakeholder management.
• Deep dive into SW ATR by theatre with the renewals, sales and theatre leaders to improve adoption, leading to lower attrition and higher renewal rates.

Who You’ll Be:

We are seeking an candidate who is known for Operational Excellence. The ideal candidate will excel at understanding Operations, financial and program management. You will have a bias for action and accountability. You will be passionate about ensuring we drive value for our customers and our shareholders. You will ensure that the value creation from our employees is delivering the highest value for our customers as well as the individual’s career.

This role is an internally facing role and cross functional. It is fast paced, action orientated and constantly evolving. You will need and want to embrace change and ambiguity, iterating the approach as you test and learn.

Minimum Requirements:

• Minimum 12 years’ experience in Operations, financial and program management – including but not limited to the creation of business cases and the deep understanding of the CX P/L.
• Experience in understanding the SW/Services and program management.
• Minimum 5 years’ experience in APJC.
• Deep understanding of Cisco’s Portfolio across Product and Services.

Additional Requirements:

• Experience in Cisco’s Portfolio across Sales and CX.
• Extensive experience in operations and managing complex organizations.
• Experience in Customer Experience, Service Delivery and Customers Success.
• Strategic thinker with operational mindset.
• Excellent executive verbal and written communication skills, and experience presenting to Executive level (preferably board level) audiences internally and externally.
• Ability to influence and articulate business requirements through concise messages.

Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, usability testing, resource augmentation, IT support and training.

We are looking to hire an IT Audit Manager to join us in an exciting project.

Responsibilities

1. Lead and manage the audit activities of an IT software project, ensuring alignment with organizational goals and industry best practices.

2. Develop comprehensive IT audit plans, checklists and methodologies tailored to software project requirements.

3. Assess IT systems, applications, and processes for compliance with internal policies, regulatory standards, and security protocols.

4. Collaborate with project managers, developers, and stakeholders to identify and mitigate project risks.

5. Produce audit findings reports, and actionable recommendations.

6. Provide leadership and mentorship to audit team members, fostering a culture of excellence and continuous learning.

7. Act as a liaison between the audit team and the client, ensuring a smooth audit process and effective communication.

Qualifications & Experience

1. Bachelor’s degree in Information Technology, Computer Science, Accounting, or a related field.

2. Professional certifications such as Certified Information Systems Auditor (CISA), or equivalent would be advantageous.

3. At least 8+ years of experience in technology projects.

4. At least 5+ years of experience in IT auditing, governance or compliance.

5. At least 2+ years in a leadership role.

6. Strong understanding of IT project management methodologies (e.g., Agile, Waterfall) and software development life cycles.

7. Excellent analytical, problem-solving, and decision-making skills.

8. Exceptional written and verbal communication skills, with the ability to present findings to technical and non-technical audiences.

9. Demonstrated ability to work collaboratively in cross-functional teams and foster stakeholder relationships.

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KEY ACCOUNTABILITIES

• Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition development, digital and channel services, sales and marketing, branding and communications, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX.
• Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
• Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence, to increase effectiveness and efficiency, vision and principles and uplift CX and Customer Loyalty.
• Designs and develops best in class digital customer experiences across all technology driven interfaces.
• Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
• Manages customer communication touchpoints including but not limited to service & customer information emails, app communications, Chatbot & LiveChat.
• Manages the Service Call Centre, ensuring customer service levels are kept above industry benchmarks. Further, the role ensures the right protocols/procedures for front-line facing employees to enhance the customer experience.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s or master degree in business, marketing, communications, public relations or related field.
• A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
• Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
• Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

KNOWLEDGE & TECHNICAL SKILLS

• Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans to ensure competitive pricing, customer satisfaction, innovative product development.
• Experience managing Voice of Customer Programs
• Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
• Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.
• Ability to people manage and lead a large team as well as projects
• Strong digital know how