Total 311 Manager job vacancies in joo koon

Role:

• Manage the daily operations of the education centre
• Manage teachers schedules and plan courses based on demand, availability and other constraints
• Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
• Issue invoices, record payment of fees
• Follow-up students and ensure quality of service
• Handle escalated clients inquiries or claims
• Resolve issues as required
• Order from suppliers (books, office supplies...)
• Ensure that the centre is cleaned properly
• Working hours: Mon to Fri 10.30am to 7.30pm, Sat 8.45am-12.45pm

Requirements:

• 1st experience in a management role in a tuition center/school
• Basic knowledge of book keeping
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email and IT applications

Promote great customer service!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Looking for a hardworking individual who is willing to work in a team. Must provide great customer service and speak English fluently.

Duties of Assistant Operations Manager:

• Assist manager in ensuring daily restaurant operations run smoothly. Such as but not limited to order taking, up-selling, serving food and drinks, clearing tables, bartending, billing etc.
• Manage and arrange special orders such as takeaway, delivery, catering and buffet set ups.
• Train new employees based on the company’s service standards.
• To manage and collect feedback on food quality and service standards, resolve customer complaints amiably and to ensure customers satisfaction.
• Assist in all necessary administration work (such as but not limited to updating petty cash forms, supplier invoices, daily closing of POS etc).
• Assist in stock checking and purchasing of expendable items.
• To maintain cleanliness of the entire restaurant daily and to follow a scheduled cleaning roster SOP.

Required to work 6 days a week. 1off day per week, every Tuesday.

Required to work public holidays and will be given paid off in-lieu.

10 days paid annual leave and 14 days paid medical benefits annually.

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams

PURPOSE OF THE ROLE

To provide effective strategic leadership balanced with effective operational management for all procurement and supply chain activities within the Singapore business and to Ensure that best practice is adopted, resulting in ambitious standards of performance, delivery of financial targets, cost effectiveness and resource efficiency.

KEY OBJECTIVES OF THE ROLE

• As part of the senior leadership team, work alongside Finance, HR, QHSE and Commercial Directors to lead the business to achieve the business plan and long-term business strategies

• Accountable for leading procurement activities across Singapore including new sales bids, mobilising, and establishing new business and ongoing operational activities

• To improve performance, deliver a better value supply chain and reduce risk significantly

OPERATIONAL ACCOUNTABILITIES

Supply Chain Strategy

• Develop a Singapore Supply Chain Strategy that results in meeting company financial objectives and growth and retention strategies

• Provide input to business planning activities with horizons of typically 1 to 4 years

• Ensure the strategy is effectively implemented and delivers supply Chain solutions that meet the needs of the clients and the business

• Monitor and measure the delivery and effectiveness of the Supply Chain strategy, spotting challenges and rectifying blocks early-on.

• Identify and establish the supply chain in new markets and territories to support CBRE’s growth objectives

Supply Chain and Spend management

• Lead the continuing development of the Singapore Preferred Supplier Programme, working with the supply chain team to identify the right supply partners and implementing APAC Preferred Supplier Agreements

• Develop contractual arrangements with preferred suppliers that are recognised for delivering best value and high-quality service delivery to CBRE and its customers

• Develop and implement SRM (Supplier Relationship Management) strategies and plans with key suppliers that establish CBRE as a customer of choice in the marketplace and delivers value over and above what would normally be achieved

• Develop and maintain relationships at the highest levels within preferred supplier organisations

• Develop and implement category strategies for elected categories leveraging the wider CBRE market position that ensure the client requirements and CBRE business needs are met

• Lead and be responsible for successful implementation and management of all procurement systems and technologies.

Organisation and Talent management

• Ensure the right structure and resources are in place and optimised to deliver the business objectives

• Recruit, develop and retain employees so that the function has talented specialists adding maximum value and return on investment to the business.

• Actively develop talented employees to ensure there is a succession plan in place for senior and key positions.

• Act as the executive sponsor of all training and development programmes that relate to Supply Chain.

Clients and New bids

• Build relationships with key customers to actively promote CBRE’s procurement capability and to demonstrate the wider value add of the CBRE business to drive increased new business and customer retention

• Participate in new business bid process and renewals, providing procurement expertise to the bid teams to enable CBRE to tender competitively

Business engagement

• Develop a strong network of supportive stakeholders that continuously promote procurement as a valued contributor to the success of the company

• Develop and implement learning and development interventions to embed good procurement practice throughout the business so that every buying decision made in the business is a good decision

• Develop learning and development to ensure our relationship driven approach is adopted and applied consistently across the business

• Develop and implement communication mechanisms to ensure that all stakeholders are informed and engaged in the delivery of procurement strategies

Risk & Compliance

• Ensure adherence to CBRE Procurement strategies, policies, and procedures

• Lead and deliver the legal & ethical compliance and governance of Supply Chain activities and supply partner relationships

• Ensure that the supply chain is safe, sustainable and appropriately accredited and establish the appropriate mechanisms for continual risk management and performance improvement of the supply chain

Manage the governance, policy and processes of the Preferred Supplier Programme and all Supply Chain related activities, ensuring efficiency and compliance with CBRE policies

Description & Requirements
Manage day-to-day operations of the restaurant.
Deliver superior service and maximize customer satisfaction.
Respond efficiently and accurately to customer complaints.
Organize and supervise shifts.
Appraise staff performance and provide feedback to improve productivity.
Estimate future needs for goods, kitchen utensils, and cleaning products.
Ensure compliance with sanitation and safety regulations.
Manage the restaurant’s good image and suggest ways to improve it.
Control operational costs and identify measures to cut waste.
Create detailed reports on monthly and annual revenues and expenses.
Promote the brand in the local community through word-of-mouth and restaurant events.
Recommend ways to reach a broader audience (e.g. discounts and social media ads).
Train new and current employees on proper customer service practices.
Monitor opening and closing duties of the outlet.
Ensure that the POS system is always operational and accurate.

Requirements·

Minimum of 5 years of experience in the Food & Beverage industry.

Fluent in spoken and written English and Mandarin.

Centre Manager (Tuition Centre)

Job Highlights

• Training Opportunities
• Off on Public Holidays

• Working Location: 1 Marine Parade Central Parkway Centre #06-07 Singapore 449408
• Working day and time: according to the student's class time,two days off per week.
• Salary: $4000- $5000

Job Description

• In charge of the performance / Sales performances of all centres.
• To lead and manage supervisors to achieve the target set for their respective outlet. This includes guiding the supervisors in running their teams at the centre to provide worthy service to our customers.
• To lead by example as a leader, living and spreading the Core Values, Ethos and Competencies championed by the organization.
• Recruiting, training and grooming of supervisors.
• Managing the performance of those under your charge in an effective and efficient
• Devising strategies and tactics for supervisors and the teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally by the centre team.
• Monitoring results of your plans and revise your strategies and methods accordingly.
• Regular reporting of centre performance.
• Duties associated with your role as a manager.

Requirements:

• Qualification: Must have at least a degree-qualified from a good university
• Worked in the tuition or enrichment industry in Singapore for 5 years minimally.
• At least 3 years in a hands-on, senior leadership position in a tuition or enrichment company, managing multiple outlets with a proven track record.
• Excellent communication and management skills

Roles & Responsibilities

. Responsible for effectively creating and executing multi-platform marketing initiatives for the organization’s events.

. Owns the event marketing process – budgeting, design and creatives, marketing strategies, promotion, execution of initiatives and evaluation.

· Work closely with Corporate Partners for successful delivery of all physical and online events and lead generation activities.

· Conceptualize design briefs to develop marketing collaterals

· Develop and implement effective event marketing strategies

· Plan, develop and drive all local event paid campaigns-online/offline

· Monitor and optimize local event paid campaigns-online/offline for maximum effectiveness.

· Communicate closely with appointed agencies, printers and external vendors and ensure project timelines are met

· Prepare event budget, marketing and post event reports

· Participates in new business activities as assigned.

· Plan and execute various onsite activations & events, including but not limited to CRS booth and pop-ups

· Identify opportunities to expand marketing efforts and to increase brand awareness

· Assist in planning of annual events and event campaign calendar.

· Participates in any marketing-related activities as assigned

Requirements

· Diploma or Degree in Business/Events Management or Marketing

· At least 1-2 years of experience in a marketing/events position

· Creative and detail-oriented

· Effective oral and written communication

· Have ability to work and operate in a team and demonstrate teamwork skills

· Ability to handle multiple tasks under pressure and meet deadlines

Skills

· Demonstrated skills, knowledge and experience in the design and execution of marketing, communications and public relations activities.

· Strong creative, strategic and analytical skills

· Knowledge of graphic design software (Photoshop/ Illustrator, Canva, etc.)

· Knowledge of SEO & SEM concepts and website analytics tools (Google analytics)

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Spark Education Group is a fast-growing global online education company specializing in interactive live-instruction with small-group classes for kids. Our mission is to "spark passion for learning, ignite lifelong growth". Since 2018, the company has attracted over half a million users worldwide and is backed by top global investors including KKR, IDG Capital, GGV Capital, Sequoia China, Carlyle, Northern Light Venture Capital and GSR Ventures.

Spark Education Group's portfolio includes:

• VISPARK, featuring Spark Math (offering a math curriculum combining Singapore Math with Common Core State Standards), and Spark Chinese (Chinese language learning curriculum)
• Huohua Siwei (a Chinese-language online learning service)
• Allschool (online marketplace connecting teachers and learners)
• ClassPod (education platform enabling interactive live-instruction for small-group classes)

The Centre Manager plays a crucial role in the overall operation and success of the enrichment centre. The role involves overseeing all aspects of the centre's activities, staff management, student engagement, and maintaining a positive learning environment.

Key Responsibilities:

1. Leadership and Staff Management:

· Supervise and lead a team of teachers, customer service executives, and course consultants.

· Set clear performance expectations and provide regular feedback and coaching to ensure a high-performing team.

· Manage staff schedules, ensuring adequate coverage during operational hours.

2. Student Engagement and Success:

· Maintain a high standard of student satisfaction and success.

· Monitor and assess student progress and provide guidance on academic and personal development.

· Handle student inquiries and concerns, ensuring a positive learning experience.

3. Operational Management:

· Oversee the daily operations of the centre, including scheduling of classes, events, and facility maintenance.

· Ensure compliance with relevant laws, regulations, and safety standards in Singapore.

· Manage inventory and supplies efficiently.

4. Marketing and Business Development:

· Collaborate with the marketing team to create and implement strategies to attract new students and retain existing ones.

· Promote the centre's programmes through local outreach and community engagement.

5. Financial Management:

· Develop and manage the centre's budget, including revenue and expense forecasting.

· Monitor financial performance, and take appropriate actions to achieve profitability targets.

6. Parent and Stakeholder Relations

· Foster strong relationships with parents and guardians through effective communication.

· Address parent concerns and feedback promptly and professionally.

7. Curriculum and Programme Enhancement:

· Continuously evaluate and improve the curriculum and programs to meet educational standards and market demands.

· Collaborate with teachers and curriculum developers to ensure teaching methods align with learning objectives.

8. Reporting and Documentation:

· Maintain accurate records of student enrolment, attendance, and financial transactions.

· Prepare regular reports for senior management on centre performance and KPIs.

Qualifications Required:

· Bachelor's degree in Education, Business Management, or a related field (Master's degree preferred).

· Proven experience in educational management, ideally within an enrichment or educational centre.

· Strong leadership and interpersonal skills.

· Excellent communication, both written and verbal.

· Knowledge of local education regulations and trends.

· Financial acumen and budget management experience.

· Proficiency in MS Office.

· Adherence to ethical and professional standards.

As a Restaurant Manager, you shall willingly and diligently carry out the duties assigned to you, including but not limited to the following:

1. Oversee the service of the Restaurant.

2. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

3. Take immediate action to deal with all guests’ complaints.

4. Ensure orderliness in the Restaurant, and handle emergency and difficult situations.

5. Manage all marketing and advertising activities and/or opportunities for the Restaurant.

6. Ensure that no standing bills stays on the system, and account for all voided bills.

7. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.

8. In charge of cost control ensuring that the monthly operational expenses of the Restaurant, is capped at an acceptable range.

9. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of the Restaurant and connected areas or pantries.

10. Ensure that all service staff are well groomed, properly attired and efficient.

11. Assist the Executive Chef in implementing training of service staff to ensure all service staff possess complete and thorough menu knowledge of the food and beverage items for all service periods.

12. Assist the Executive Chef in preparing the necessary data for the budget in respective areas of responsibility, project annual staff and beverage costs, take corrective action where necessary to help ensure that the Company’s financial goals are met.

13. Ensure a close professional working relationship with other staff members at all times.

14. Attend all team briefs as required.

15. Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plateware and crockery.

16. Perform miscellaneous job-related duties as assigned.

Salary Range: $5,000 - $6,500

Kindly send your CV to [email protected]