Total 3,562 Manager job vacancies in singapore river

Responsibilities

• Develop, enhance and implement IT service management strategies, policies, and procedures to support the organization’s goals and objectives.
• Lead a team of IT service management professionals, providing guidance, coaching, and mentorship to ensure effective service delivery.
• Ensure client agreed Critical Service Levels and Key Performance Indicators are met and launch specific Service Improvement Programs when certain CSL(s)/KPI(s) do not meet the target
• Collaborate with our partners and client stakeholders to understand business needs and requirements and align IT service delivery accordingly.
• Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and quality of IT service delivery processes.
• Oversee incident, problem, change, request, configuration and knowledge management processes to minimize service disruptions and optimize service delivery.
• Ensure compliance with relevant regulations, standards, and best practices related to IT service management including that of client’s policies and mandates.
• Chair weekly, fortnightly, monthly and quarterly reviews of IT Service Management with respective client stakeholders; prepare and present reports in these forums.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Bachelor’s degree in information technology, computer science, or a related field; master’s degree preferred.
• 15-20 years of experience in IT Service Management with at least 10 years of working experience working for a major Financial institution.
• IT service management certification (e.g., ITIL, COBIT) required.
• Strong knowledge of IT service management frameworks, methodologies, and best practices.
• Proven track record of successfully leading IT service delivery teams and driving process improvement initiatives.
• Excellent communication, interpersonal, and leadership skills.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving abilities.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Provide full spectrum of HR services including implementation of HR policies, talent acquisition and grooming, compensation and benefits, performance management and employee engagement.
• In charge of payroll & claims, with administration support from overseas entity
• Value add to the business operations by partnering with respective team managers to build up organizational capabilities, teamwork and skills training.
• Work with managers in coaching employees to meet key performance standards.
• Review human resources requirement and lead in the recruitment exercise.
• Interact with ground employees to maintain or improve positive employees’ relations and to highlight and recommend solutions to potential issues.
• Review and benchmark Company’s practices to relevant industries and recommend improvements to policies and processes.
• Participate in functional and cross-functional projects that require HR advisories.
• Perform HR administration duties encompassing work pass application/renewal/cancellation, new hires orientation, leave/tax clearance, interview arrangements, HR communications, management of WMC / H & S insurance and others.

Requirements

• Diploma or Degree in Human Resource Management.
• 5 years of working experience in related discipline of HR.
• Good knowledge in HR legislation and ability to apply them in context.

Interested and qualified canidates, do send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Descriptions

The Store Manager oversees the entire operations of a store. S/he is responsible for driving the store's sales performance and service performance. S/he also engages in innovation and productivity initiatives for the store. S/he is responsible for developing business opportunities, managing the operational and service excellence plans.

In order to drive seamless customer experience across channels, the Store Manager oversees the order fulfillment processes for customers in store. Operating in a fast-paced, diverse and customer-centric store environment, the Store Manager is a resourceful, driven and a service-oriented leader who is able to multitask and manage store operations effectively. S/he also possesses strong people management skills and is able to engage with management and key stakeholders.

• Strategise and develop execution plans for the team to deliver brand, sales and service goals and targets
• Collaborate with management to develop budget and evaluate business financial performance regularly.
• Build a CRM programme for the team to establish rapport and cultivate relationships with customers.
• Monitor merchandising presentation and visual display
• Develop and ensure follow-through on a service recovery framework for crisis management
• Ensure business continuity management in retail operations
• Supervise, train and plan succession for employees in customer service, interior styling, sales, service and visual merchandising.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Manage all controllable costs with a view to maintaining profitability.
• Work with back of house team including Marketing to ensure the smooth running of store operations and campaigns
• Assist in researching and developing market opportunities and plans, understand market requirements, identify market trends
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Job Requirements

• Diploma or Degree in Business Management, or any related field
• 3 – 5 years of retail experience
• Proven track record of attaining sales target, success in strategic planning and problem solving
• Engaging, positive and motivating communication skills
• Customer-focused with strong communications and interpersonal skills
• Strong leadership and organizational skills
• Knowledge of retail management and procedures
• At least 2 years of experience in managing a team

Benefits

• Great central location to work at -- work in a visually-inspiring showroom full of beautiful products with great craftsmanship in one of the most iconic shopping malls in Singapore.
• Fun and collaborative colleagues - To work with a close-knitted team that promotes teamwork and empowerment to provide impeccable customer service.
• Great exposure to all aspects of a business - To work with a diverse back-of-house team to improve and problem-solve store and service matters.

Working hours

• 10am - 6pm / 10am -8pm
• 5 days shift

Job Description:

• Develop and implement compensation and benefits strategies that are competitive, cost effective, and aligned with the organisation's goals and objectives.
• Lead annual salary review processes, merit increase programs, and bonus payout cycles, ensuring fairness, consistency, and compliance with regulatory requirements.
• Develop and implement a KPI performance management framework, policies, and processes.
• Develop and implement online appraisal system.
• Design and execute benefits programmes by identifying employees' needs and interests.
• Stay informed about legislative changes, market trends, and best practices in
• compensation and benefits management, and make recommendations for continuous improvement
• Provide guidance and support to HR, managers, and employees on compensation and benefits-related matters, including policy interpretation, problem resolution, and inquiries.
• Develop and deliver training programs and communications to educate employees about their compensation and benefits packages and promote understanding and appreciation of the value they receive
• Support the annual budgeting process by providing input and analysis related to compensation and benefit expenses and forecasts.

Job requirements:

• At least 5 years of experience in C&B.
• Diploma / Bachelor’s degree in Human Resources or any Business Administration related field.
• Proficiency in data analysis, financial modelling and HRIS systems
• Experience with compensation survey data and market pricing tools.
• Strong analytical skills and database management skills.
• Strong project management skills, with the ability to prioritise tasks, manage multiple
• projects simultaneously, and meet deadlines in a fast-paced environment.
• Be able to work independently in a fast-paced working environment.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our client is a renowned non-profit healthcare organisation who aims to provide quality healthcare services to care for the health of seniors and the vulnerable in the community.

You will be leading the Clinical Services team in Clinical Operations and Service Management across various clinical disciplines and DI department.

Apply now to be part of the healthcare industry to contribute!

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Project Manager (Software, IT Application)

Internal Code: A24066

What will you do?

The Project Manager shall be involved in strategizing and implementation of projects and initiatives involving the requirement study, procurement, management, implementation, and maintenance support of applications.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery, and proficiency in Microsoft Azure.
• Experience in healthcare domain knowledge.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Tech Grid Asia is an innovative IT software development company founded in Singapore that specializes in providing Digital Strategy Consulting and Technology Solutions services. Our team of professionals is experienced in creating and implementing custom software solutions to elevate your business to the next level. In addition to our software development expertise, Tech Grid Asia also offers Technology Recruitment Consultancy services. We specialize in permanent, contract, staffing, and payroll solutions to help clients find the perfect fit for their organization. We pride ourselves on being agile, professional, and result-driven. We work closely with clients to understand their needs and create lean processes to ensure maximum efficiency. With Tech Grid Asia, you can rest assured that your project will be completed on time and within budget. If you're looking for a partner to help you take your business to the next level, look no further than Tech Grid Asia. Our team of experts is ready to help you create a customized solution that meets your unique needs. Elevate your business with Tech Grid Asia today.

Responsibilities

• Reporting to CEO based in Singapore, you will run your own recruitment/staffing business units to kick-start and manage new businesses in the country
• Drive and run business development activities within individual and within the team to secure new clients in the country and the region
• Manage, grow and drive to optimize the profitability of the recruitment business units in the country and region under your care/portfolio
• Ensure sales targets are met both on individual sales and team sales, and to consistently seek for growth
• Responsible for P&L for the team and unit that is under care
• To work together within the management team to foster a good, healthy and positive team’s dynamics
• Monitor and analyse market trends, business opportunities for growth either in an organic or acquisition mode
• Backup CEO as and when needed/assigned to any special/strategic projects as and when required.

Requirements

• Strong knowledge and experience in the Recruitment industry, either in Temporary/Contract or Permanent recruitment
• Experience in managing a sales team preferred
• Good business acumen and an achievement mindset
• Proven sales record, results/KPI driven
• Dedication and drive to work in a dynamic and fast paced environment
• Excellent leadership and interpersonal skills
• Committed and enthusiastic about coaching and developing a Recruitment sales team to grow the business.

Why You'll Love Working Here

• Competitive compensation package
• Comprehensive Benefits
• Attractive Paid Leave Package
• Professional Development Opportunities

We are looking for a Assistant Finance Manager to join the team. The ideal candidate will be proactive, organized, and possess excellent communication skills.

Scope:

• Assist Group Financial Controller in managing Finance Department;
• Lead and supervise Finance team;
• Review and submit quarterly GST submissions for the Group and its subsidiaries;
• Prepare monthly consolidation, variance analysis for the Group and its subsidiaries accounts;
• Review and ensure all month-end closing reports are submitted on a timely manner and ensure all intercompany balances are properly reconciled;
• Review and ensure monthly management report are in accordance to FRS and accounting policies;
• Develop and implement HQ corporate policies, financial and accounting policies, procedures and reporting requirements for the Group and make recommendations for improvements;
• Prepare management reports for Board of Directors;
• Liaise with internal/ external auditors and tax agents for statutory compliances on annual audits and tax returns, including preparation of audit schedules, draft and review statutory accounts;
• Ensure compliance with other legislative requirements;
• Assist in the management and maintenance of robust internal control processes;
• Management of cash flow and assist in the preparation of cash flow projection;
• Preparation of operational budgets and financial forecasts;
• Supporting the due diligence process of target assets;
• Liaise with all professional advisors and providing required financial information for the purpose for the Group seeking an IPO listing;
• Post listing, to advise and assist the management on corporate governance, compliance and announcement of Group’s activities that require disclosure to the regulators; and
• Perform all other duties and responsibilities delegated from time to time as the Group Financial Controller deems appropriate.

Requirement:

• Bachelors Degree in Accountancy / ACCA
• At least 5-8 years of experience in full set accounting
• 1-3 years of supervisory experience will be preferred

For all interested applicants:

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Commercial Contracts Associate at Checkout.com:

Checkout.com is seeking a dedicated Commercial Contracts Manager to join our Legal Team to support the business growth and expansion!

Your main responsibility will be to provide assistance to the Legal team and the business in all commercial contracts related matters, including to review, draft and negotiate a variety of contracts (NDAs, bespoke pricing provisions, amendments, novation agreements etc.), maintain a variety of standard contractual documents, assist with the allocation of work and a variety of other administrative tasks as well as advise on ad hoc legal and commercial queries.

You may also provide assistance and guidance to various internal clients across a diverse range of Regulatory (e.g. Financial, Data Protection, Competition etc.), Corporate (e.g. M&A, Company Secretarial) and Compliance related issues across multiple jurisdictions.

Collaborating with all core functions within the company, the successful candidate will have the opportunity to work on a broad range of projects and play a key role in supporting the company’s rapid growth. 

About You:

• Prior in-house contracts management experience (5yrs+). Experience in the Finance and/or FinTech industry (e.g. payment institution, e-money institution, bank) would be an advantage 
• Excellent time management skills and the ability to handle a large workload
• Ability to work autonomously and independently with minimal mentorship
• Ability to manage a busy agenda with autonomy
• Demonstrate excellent critical judgement, quick thinking and agility.
• High level of written and interpersonal communication skills
• Strong level of accuracy and attention to detail
• Be open-minded and willing to accept new challenges
• Proficiency in English

Purpose:

To provide high quality service deliverables to the firm’s Real Estate (RE) Fund clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day-to-day basis.

This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to RE clients.

Expected to manage a dedicated RE team and help to improve the processes and efficiencies of the department.

Be subject matter expert of RE Fund accounting and administration processes.

Core Responsibilities:

• Manage multiple fund relationships and responsible for quality and timely delivery of services to a portfolio of clients
• Supervision of various client service teams to ensure meeting of all client deliverables
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, SHA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:

Client Delivery

• Timely delivery of quality service to RE clients to ensure client satisfaction is met
• Complete reviews on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Review team’s KPIs with client in accordance with agreed SLA’s
• Maintain regular contact with clients, build good networking relationships and setting the right expectations
• Assist with new business take on where required.

Management of Workflow

• Ensure client deliverables are prepared in a timely manner and meet set quality standards
• Work with back office team to ensure adequate resources are allocated and fully utilised
• Provide constructive feedback to back office team on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Identify opportunities to improve internal processes and increase operational efficiency

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed timely, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Ensure timely billing to clients and follow up for outstanding balances

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to compliance officer promptly
• Ensure all errors are reported and rectified in a timely manner upon identified

Other

• Undertake any additional reasonable requests as deemed by the firm

Job Description

• Provide management with timely finance-related analysis and recommendations across a range of critical business decisions
• Monitor and provide detailed analysis and supporting commentary on the variances between actual and budget/forecast
• Interpret and communicate monthly P&L outcome to Business Unit COO
• Partner the business units during annual business planning to formulate key strategies and recommendations to drive growth and profitability
• Develop business case for re-development and asset enhancement initiatives
• Provide management with forward-looking financial insights on market conditions and trends
• Perform financial due diligence for potential asset acquisitions on an ad-hoc basis
• Be a coach to the Finance Executives in the team
• Strengthen current internal controls and improve Finance processes and systems

Requirements

• Degree in Accounting or equivalent qualification, with CPA or relevant professional qualification
• Minimum 5 years of relevant experience in commercial and Big 4 accounting firms, including at least 2 years in an FP&A position
• Strong financial modelling and analysis skills
• Strong communication, interpersonal and analytical skills
• Self-directed, hands-on, motivated and highly committed to meet deadlines and targets
• Independent and able to work with all levels in a high matrix organisation
• Proficient in SAP and Microsoft Office

Visa DPS is one of the world’s largest processors, providing our customers with innovative issuer processing solutions. Not resting on our laurels, we want to transform and modernize the Visa DPS platform, technology, and product set into a unified best-in-class processing business (DPS One) to drive the next generation of payment innovation for our issuing partners.

DPS One Client Tools & Configuration Singapore Team is part of a bigger Agile Release Train (CT&C ART) spanning multiple Scrum Teams across US, UK, Poland and Singapore. Currently there are two full Scrum Teams in Singapore working on a wide variety of projects built using .NET, Java, SQL, React.JS tech stack to deliver core business value to the CT&C ART.

Our desire is to build products and solutions that deliver delightful experiences with substantial value propositions across the payments ecosystem. Our Train’s mission is to delight clients by providing integrated servicing tools, minimize manual effort associated with onboarding, and accelerating their adoption of new products and services.

Check out our product offerings for Visa Issuing Solutions and DPS in particular.

We are looking for a talented and mature Sr. Manager to join our team in Singapore!

As a Sr. Manager in the engineering team (Developers & Functional Testers), you will be reporting to the Engineering Sr Director who is the CT&C ART Technical Business Owner. Your focus will be to oversee the day-to-day activities of a team roughly of size 6 to start with, who will report directly to you. The team would comprise of engineers ranging from fresh college graduates to senior experienced professionals with close to 4-6 or even more years of relevant experience.

The engineers design, build and enhance solutions meant for our customers in an agile, fast-paced environment. You will be working with colleagues across the company, who will help support and challenge you every day. Designing solutions, writing code, unit testing code, developing test cases, automating test cases and frequent check-ins for continuous integration is part of the DNA of this engineering team. You will see your team’s code going to production in just a few weeks and used by strategic accounts worldwide. We need a technically strong, compassionate leader to manage this team and guide them to the next level of success. If this sounds exciting, we would love to chat and tell you more about our work culture, solutions, and opportunities.

Our team, as well as our group works under the principles of a common engineering model with both development and test automation expertise. You are expected to have hands-on experience and sufficient knowledge to guide the engineers and unblock them as needed on an on-going basis. This role will also need you to manage Scrum ceremonies for the teams under CT&C ART based out of Singapore, carefully oversee co-ordination with other teams and stakeholders within the Train and cross-functional teams across other DPS One Trains to ensure proper planning, execution, and delivery.

Your responsibilities will include:

• Actively oversee developer activities for feature development and bug fixing and ensure delivery of on-time, high-quality, secure code.
• Review high and low level design of new systems as well as enhancements / defect fixing that the team undertakes and provide input / proper guidance as needed.
• Ability to guide engineers to design systems in addition to guidance available from architecture team in terms of technical direction of solution to be implemented.
• Review test strategy and test cases meant for functionally testing features end-to-end, to ensure optimum quality of solutions.
• Be able to review and recommend as needed any open-source / commercial tools that the team is considering for an engineering solution.
• Stay on top of test automation being carried out for functional testing, integration testing, regression testing, bug tracking etc. and provide input as needed to improve quality metrics.
• Collaborate with Project Managers to plan timely and smooth releases of features into Sandbox and Production environments. Remove obstacles that impede work processes.
• Help plan team backlog work and oversee adherence to Agile / Scrum process every sprint. Unblock them on different aspects as needed to help make progress.
• Be prepared to play an active Scrum Master role for the Scrum Teams and be responsible for adherence to Scaled Agile Framework (SAFe) best practices followed across DPS One. Specifically, take on the responsibility to help plan and co-ordinate Planning Interval (PI) activities every quarter, system demo, oversee sprint activities, manage any scope change with product and architecture stakeholders, upkeep of JIRA Align and JIRA hygiene, and so on.
• Working closely with peer people leaders within the ART to support the teams’ overall charter in a holistic way and be open to matrix management model across all team members (not just direct reports) if needed to support any project.
• Becoming the bridge / core contact point for Product, Architect, PMO, Dev & QA along with all other potential stakeholders in the pipeline for all past, on-going, and upcoming projects / features is a major responsibility for this role.
• Building relationships across different Visa teams and actively working with all stakeholders to create win-win scenarios for all concerned to collectively make progress towards Visa’s common business goal will be another major responsibility for this role.
• Having a keen eye to find opportunities in Visa where the team’s knowledge and skills can be best leveraged to drive new business opportunities will be a highly desired trait.
• Lead and provide technical mentoring to a team of talented engineers and train them on Developer and Test Automation best practices.
• Be prepared to support engineers in troubleshooting urgent Sandbox and Production issues and drive stakeholder communication.
• Display active interest in learning about newer technologies and business use cases to build the next generation of payment solutions.
• Help our clients achieve their business goals by understanding their requirements and delivering the best solution.
• Lead meetings and discussions with Product and Architecture teams.
• Mentor and motivate people to drive engagement within the team.
• Conduct regular 1:1 meeting, quarterly OKR settings, and performance reviews for team members.
• Drive behaviors that align with Visa Leadership Principles.
• Hire, develop and retain employees with diverse backgrounds.
• Spend time training and grooming high potential employees (succession planning).
• Develop close working relationships with members of different teams within the organization.
• Become knowledgeable in Visa's core technology, infrastructure, and standards.
• Actively participate in Visa Singapore technology, innovation and other events and help lead and organize some of these activities.
• Have a passion for emerging GenAI technologies, with an ability to understand and align with Visa’s strategy in this area and guiding and shaping team’s adoption plan accordingly.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work that matters - What you’ll be doing
Sales

• Map and establish professional and deep relationships with key personnel in assigned account(s)

• Deep understanding of client’s business environment (Financial Services, Data, Decisioning)

• Achieve overall business goals and objectives in sales and new business development

• Generate short-term results, while maintaining and building long-term pipeline coverage • With current clients, expanding Experian’s opportunities to sell and cross-sell by identifying and creating new business needs and cultivating Experian’s ability to respond

• Ensuring that overall objectives are translated into specific plans and targets as appropriate and developing and managing the sales pipeline

• Devise negotiation strategies and tactics for key contracts, personally leading negotiation teams where appropriate

• Develop the key internal relationships required to deliver pre-defined results • Diagnosing issues that have potential impact on the business as a whole, and addressing them before they become problems Processes

• Ensure that clients have a smooth and harmonious experience of the sales process delivered by Experian

• Monitoring outcomes to ensure optimum cost-effective client satisfaction and retention: • Instilling within the sales function a culture of full accountability for pre-sales, delivery and after-sales service

• Imparting the importance of overall client service to others in the organisation

• Facilitating formal liaison processes with other internal functions (client services, delivery, marketing, finance, IT, HR etc) Client

• Protect and enhance client and other external relationships which are critical to the success of the organisation.

• Personally developing and maintaining influential relationships at Board/Senior Management level in key clients

• Participate where appropriate in PR, sales promotional contact working together with the marketing teams

• Taking personal responsibility for developing and maintaining a network of contacts within key external organisations, including industry associations and media

• Ensuring that appropriate account management and business development activities are carried out to optimise opportunities for profitable business, both over the short and long term

• Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal employees and client executives

• Take responsibility for the NPS survey and implementation of all Customer Satisfaction results and action plans for designated client portfolio

• Champion a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything that Experian does

• Ensure that good client / consumer outcomes are at the centre of decision making

• Promote great service and seek to exceed client / consumer expectations

 • Provide Accurate and Timely Sales Forecasting and Planning Processe

• Developing long-term (1-2 year) and tactical, short-term sales initiatives and programmes to achieve the organisation’s overall strategic plans;

• Establishing communication and feedback processes to ensure that the client requirements, and the achievement of sales objectives, is continuously monitored and measured

• Ensure accurate weekly and monthly revenue forecasting

• Providing Sales Director / management with timely reports and analyses on sales performance and forecasts, current and future market trends and competitive activity

• Take responsibility for the quality and currency of CRM systems and maintaining client contacts at gold standard and adhering to the defined process document Regulatory, Governance and Control

• Adhere to all regulatory requirements within role responsibility and escalate issues quickly

• Pro-actively identify risks and make recommendation to mitigate these

• Understand and adhere to specific regulatory obligations and company policies and procedures Performance Management

• Understand and participate in Performance for Growth ensuring stretching personal objectives, a personal development plan and regular self and team feedback

. • Comply with the Training and Competency requirements and complete required training in a timely manner

About the job

The IT Operations Manager plays a pivotal role in leading the day-to-day IT operations for one or more countries within Ikano Retail markets. Their mission is to provide the business with the right tools at the right time and place, ensuring smooth functioning of IT systems and providing timely support to meet business needs efficiently. In addition to managing infrastructure-related activities, the IT Operations Manager supports IT infrastructure improvement and establishment projects to enhance operational efficiency and meet evolving business requirements.

Your assignment
The IT Operations Manager contributes to the long-term growth by carrying the following responsibilities.

• Leadership and Oversight: Lead and oversee day-to-day IT operations with a customer and co-worker-first mindset. Secure performance based (KPI) steering and maintain clear SLAs.
• User Support and Service Level Management: Single-point-of-contact in the respective market, including Infrastructure, Application, End User Computing (EUC) tasks, in line with agreed Service Level Agreements.
• Budget Management:  Manage operational budgets, including recurring forecasting.
• IT Asset Management: Manage IT assets, ensuring integrity, security, and privacy.
• Policy Compliance: Ensure IT assets operate in accordance with policies and standards. Support compliance of the enterprise environment, including auditor support and risk mitigation.
• IT Initiatives and Enhancement: Plan, lead, and implement IT initiatives to proactively enhance IT capabilities.
• Collaboration and Partnership:  Work closely and partner with business stakeholders, IT, external vendors, and solution partners. Develop long-term relationships and provide excellent support.
• Infrastructure Administration and Support: Maintain high availability and performance of Business Application, IT infrastructure, network, cloud, and End User Computing (EUC) infrastructure. Monitor and support IT infrastructure with a high level of availability and performance.
• Troubleshooting and Incident Management: Investigate, troubleshoot, and follow up on IT infrastructure Level 2 support incidents, change management, and service requests. Ensure resolution, closure, work-around, and escalation as necessary. Root-cause-analysis (RCA) reporting on P1 and P2 incidents in respective markets.
• Audit and Compliance Support: Support IT infrastructure-related audit, compliance, and security reviews and assessments. Maintain inventory records of IT infrastructure hardware, software licenses, and support contracts.
• IT Procurement: Quotation sourcing and seeking approval, raise PR/PO on hardware request and liaise with vendor on goods/service delivery.

Elevate and amplify NBCUniversal’s portfolio of brands and services amongst marketers and media agencies across APAC, to help drive revenue for the Global Advertising & Partnerships team.

Responsibilities:

• Deliver against the global marketing and communications plan:
• Event activation
  • Industry trade events
    • Pitch for and secure speaker placement at events on our priority event list.
    • Negotiate event partnerships including barter and paid for opportunities.
    • Leverage CNBC media partnerships and build strategic relationships with event organisers.
  • Owned events
    • Work closely with the events team to deliver client and prospect events. Includes guestlist management, event collateral, content programming and post-event comms.
• Press/Earned media
  • Pitch for and secure press opportunities in region including, interviews, op-eds, inclusion in forward features.
  • Work with the VP Marketing & Communications and Research team to identify regionally relevant research and insights and pitch to trade press.
• Awards
  •  Manage campaign submissions for industry awards. Liaise with sales teams to collate entries and work with the in-house agency, Catalyst, to build video content to support entries.
• Case Studies
  • Responsibility for sourcing case studies and uploading to the corporate website. Work with Catalyst to source relevant video content.
• Website
  • Work closely with the website team to ensure global is included in all relevant sections and where relevant, included in external paid media campaigns. Manage and measure incoming leads.
• eCRM
  • Work with the Marketing & Communications Coordinator to build a holistic eCRM strategy and plan for global clients, inclusive of APAC priorities. Collaborate with the US to ensure US eblasts are leveraged for local clients.
• Support for APAC sales teams
  • Support local teams with sourcing premiums, securing event tickets and general assistance that aligns with the marketing plan.
• Support for CMO NOW
  • Pitch for and secure CMO NOW activations at industry events.
  • Manage process for local activations, working closely with the VP Marketing & Communications.
    • Work with sales on invitations, manage day of production and be poc for interviewees, follow up comms and on-air schedule.
    • Work with the EMEA Marketing Manager to ensure APAC content is represented on the CMO NOW hub.

Job Description

As a Project Manager within our Web Development team, you'll be instrumental in turning strategic visions into concrete outcomes. You'll oversee the entire digital project lifecycle, ensuring alignment with our client's business goals and our dedication to fostering growth and influence. Candidates with less experience may be considered for the Project Executive role.

Roles and Responsibilities

• Lead end-to-end project management of digital solutions ensuring alignment with client’s business goals, timelines, and budget constraints.
• Develop and continuously monitor project progress and compare it to the established project plan.
• Generate regular status reports for stakeholders, highlighting key achievements, milestones, risks, and any necessary adjustments to the plan.
• Collaborate with cross-functional teams to define project scope, deliverables, and success criteria.
• Inspire and motivate the team towards the project goals while adhering to Agile principles.

Required Skills

• At least 3 years of proven experience in delivering digital solutions and managing digital teams.
• Strong appetite for innovation, autonomy and start-up like ecosystem.
• Good project management skills with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong understanding of CMS (WooCommerce, Shopify, Wix)
• Excellent oral and written communication skills, interpersonal skills, and the ability to collaborate effectively with cross-functional teams.
• Strong understanding of user-centric design principles and best practices.
• Strong business acumen to effectively address client requirements and drive impactful business solutions.
• Understanding of digital marketing channels and tactics including SEO, SEM, and email marketing.
• Strong analytical mindset with the ability to derive actionable insights from data.

Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field.
• Proficiency in design tools such as Adobe XD, Photoshop or Figma.
• Experience with project management tools and software, such as Asana, Trello, or Jira. PMP or other project management certification is a plus.

We are looking for a dynamic individual to take on a Team Leader role to provide Clinical Operations Support to selected Clinical Department(s) under the Division of Medicine, in an acute tertiary hospital.

As the Team Leader, you will directly assist both the Director, Operations as well as the Clinical HOD(s) and key stakeholders to plan, develop and implement new care models and clinical services to support the running of the clinical services within the campus.

You will also play an integral role in the strategic development of these clinical services through redesigning the patient journey through improvement projects or new developmental initiatives for the clinical department.

In addition, you are expected to guide a team in other aspects of Clinical Operations Support including but not limited to: Project Management, Data Collection & Analysis, Resource Management including budgetary planning, procurement, Event Management & Logistics (on an ad-hoc basis) and other administrative/secretariat responsibilities.

Where required, you will engage with multi-disciplinary stakeholders within and out of the hospital on matters such as but not limited to clinical service strategies and implementation plans, infrastructure matters, patient queries, IT issues, regulatory matters and financials, with the key objective to integrate diverse perspectives to achieve patient-centred care.

As Team Leader, this role will interact closely with both Senior Management from Clinical Depts, Operations as well as ground managers (from the clinics).

Candidates keen in growing expertise in this area of clinical support operations will be given the opportunity to rotate through multiple clinical departments for exposure and career progression within the hospital.

JOB REQUIREMENTS

1. Min. Bachelor's degree in any discipline.
2. At least 3 years of relevant industry experience, preferably in healthcare administration.
3. Candidates with previous experience working with senior doctors/clinicians in planning and implementing clinical programmes at tertiary care institutions will be at an advantage, though this is not a pre-requisite.
4. Organised, meticulous individual with good project management, time management and numerical proficiency.
5. Ability to work in a team and build relationships with a diverse group of stakeholders at all levels.
6. Self-motivated, enthusiastic about learning on the job and willing to go the extra mile to see things through.
7. Proficient in Microsoft Office (Word, Excel, Powerpoint)
8. Excellent written skills (English), oral communications and presentation skills.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description

· Handling full set of accounts for month-end & year-end closing

· Compilation of Financial Statements in accordance with Singapore/Malaysia/International FRS

· Liaising with and advising clients on matters relating to finance/accounting systems, treatment and reporting where necessary

· Handling GST filings/submissions

· Handling payroll and CPF/EPF submissions

· Preparation of XBRL

· Preparation of tax computations

· Coordinating and liaising with relevant government authorities where necessary

· Ensuring compliance with relevant statutory requirements and deadlines

Job Requirements

· Diploma/Degree in accounting with at least 6 years of relevant accounting/audit experience in service-provided firms

· Candidates with audit experience will be considered favourably

· Experience in various accounting software, e.g. Xero, MYOB, Quickbooks, etc., will be added advantage

· Ability to interact and work with clients

· Ability to work independently and in a team, with good interpersonal and communication skills

· Resourceful, analytical and meticulous

· Ability to work under tight deadlines

Thank you for your interest. Only shortlisted candidates will be notified

• Develop and implement compensation and benefits strategies that are competitive, cost effective, and aligned with the organisation's goals and objectives.
• Lead annual salary review processes, merit increase programs, and bonus payout cycles, ensuring fairness, consistency, and compliance with regulatory requirements.
• Develop and deliver training programs and communications to educate employees about their compensation and benefits packages and promote understanding and appreciation of the value they receive
• Support the annual budgeting process by providing input and analysis related to
• compensation and benefit expenses and forecasts.
• Other adhoc duties as assigned

Job requirements:

• At least 5 years of experience in C&B.
• Diploma / Bachelor’s degree in Human Resources or any Business Administration

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

We are looking for an experienced and qualified Head Chef to organize the kitchen’s activities. You will be in command in the facilities and will create and inspect dishes before they arrive at the customers ensuring high quality and contentment.

Job Responsibilities:

· Control and direct the food preparation process and any other relative activities

· Construct menus with new or existing culinary creations ensuring the variety and quality of the servings

· Approve and “polish” dishes before they reach the customer

· Plan orders of equipment or ingredients according to identified shortages

· Arrange for appliances repairs when necessary

· Remedy any problems or defects

· Be fully in charge of hiring, managing and training kitchen staff

· Oversee the work of subordinates

· Estimate staff’s workload and compensations

· Maintain records of payroll and attendance

· Comply with nutrition and sanitation regulations and safety standards

· Foster a climate of cooperation and respect between co-workers

Job Requirements:

· Proven experience as head chef

· Exceptional proven ability of kitchen management

· Ability in dividing responsibilities and monitoring progress

· Outstanding communication and leadership skills

· Up-to-date with culinary trends and optimized kitchen processes

· Credentials in health and safety training

· Must be able to work effectively in a team environment.

· Must always have a positive and professional attitude.

· Must be able to work under pressure and in a fast-paced environment.

· Must be able to work split shift.

· Must be able to work extra hours or weekend if needed

Dailymotion is actively looking for a Customer Success Manager within the Customer Success & Account Management team.

As a Customer Success Manager, you will serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and retention.

Your scope will include, but is not limited to, the following: 

• Respond to RFPs and client inquiries working closely with Sales, AdOps and Marketing teams 

• Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives 

• Expand and develop client relationship (client retention, growth, renewal, and client satisfaction) 

• Ability to work on push to increase revenue on his/her portfolio 

• Conduct in-depth analysis of campaign performances and develop actionable insights/recommendations for future campaigns in form of post-campaign reports 

• Collaborate with AdOps team to secure campaign delivery 

• Collaborate with Sales Marketing team to build strong and effective media and insights solutions 

We are growing! We are currently looking to hire a Training Project Manager for our Academy in Singapore.

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track.

Key Responsibilities:

The following will vary and be influenced by project, but in principle it will apply to most projects:

Client:

• Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them translate these objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables
• Build professional image and maintain good relationships with key customers
• Identify key contact at potential client companies to establish and foster relationships
• Resolve customer complaints quickly and efficiently
• Provide excellent service to maintain a positive reputation for the business
• Ability to sustain the business by finding new training solutions
• Collect client feedback and their experience on the project

Consultant/trainer:

• Building extending relationship with associate consultants
• Provide support and care to associate consultants during project
• Communicate regularly with associate consultants for latest practice and relationship maintenance

Manage vendors:

• Sourcing vendor to accomplish different client needs
• Compare and negotiate quotation with service vendor
• Managing financial transactions under service agreement
• Supervising task progress and work quality of service vendor

Manage projects:

• Lead clients meetings to communicate and diagnose client’s needs
• Confirm with client the objectives and planned benefits of the project
• Define the scope of the project, and if not already in place the delivery strategy through proposal
• Create an effective organization for the project including all key roles and responsibilities
• Plan the project, listing timetable, milestones, and management processes to be employed
• Develop financial and budget controls for the project (OPM / Operating profits margin)
• Lead the team in all phases of the project including associate consultants
• Ensure risks are understood and are being mitigated successfully.
• Organize internal preparation meetings and rehearsal as necessary
• Communicate effectively with and manage stakeholders
• Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
• Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
• Ensure all issues are being managed in the most timely manner
• Develop recovery plans when a project is not expected to meet any of its targets or constraints

• Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.

What you will bring along:

• University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
• Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
• Local language and excellent English level
• Project managements skills
• People skills for multicultural environment
• Knowledge of the luxury industry
• Can work under pressure
• Human relationship skills
• Communication skills
• Negotiation skills
• Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
• Presentation skills (Ability to present in front of top management)

Key competences:

• Rigorous organization and ability to multitask
• Ability to work under pressure and to manage stress
• Time management
• Interpersonal skills
• Leadership
• Consulting skills
• Analytical aptitude
• Ability to see the “big picture”
• Attention to detail
• Customer-service orientation
• Integrity
• Reliability
• Initiative

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

Job description

• Work with team to develop investment strategies and asset allocation recommendations.
• Perform top-down sector analysis to understand industry specific drivers, assess competitive landscape, evaluate opportunities and risks.
• Perform bottom-up selection through detailed analysis of investment opportunities in public equities, special situations, start-ups, and fund managers.
• Develop/maintain financial models to derive valuation and ascertain drivers of returns
• Prepare succinct investment memos and presentations to internal stakeholders.
• Drive transaction execution, including negotiating and reviewing of legal documents alongside legal team
• Potentially assist in wider group initiatives, such as divestures and/or investments from an operating/strategic perspective
• Stay abreast of portfolio company specific developments, market trends, and regulatory changes that may affect investment portfolio.
• Assist with ongoing internal portfolio reporting needs.

Job Requirements

• Bachelor’s Degree in Accounting, Finance, Economics, Business Administration, or related field. Candidates with relevant experience will be given consideration regardless of field of study.
• 5-8 years of experience in areas demonstrating research (ie., equity research) or transactional/advisory experience (ie., PE/VC, investment banking, consulting, business development)
• Analytical mind and willingness to multi-task
• Detail-oriented with a passion for learning
• Good communication and interpersonal skills
• Proficiency in corporate finance concepts
• Familiarity in Microsoft Excel and Power Point

RESPONSIBILITES:

• Responsible for business development, prospecting new sales in IAM solutions including 2FA Strong Authentication, Single Sign-On solutions and Mobile Application Shielding solutions, focusing in new market development i.e. FSI, Government and large enterprises both in Singapore and new focus country (etc. Indonesia).
• Develop, execute an effective customer / channel strategy through direct engagement and relationship to generate new account sales across territory. Adaptable to different selling scenarios to gain market share
• Take the lead with channel partners, system integrators in meeting end customers decision makers in qualifying opportunities i.e. get buy-in for propose solutions, coordinate sales proposal submission and managing end to end sales cycle until sales closure.
• Driving and managing sales leads generation activities to develop robust and sustainable sales pipelines meeting personal and team quotas assigned. Ability to work individually and as a team
• Coordinate support of pre-sales, implementation and service resources (both internal and external partners) for all aspects of sales and project delivery related activities as needed.

REQUIREMENTS:

• Bachelor’s Degree or Diploma required.
• At least 5 years’ IT software and/or services sales experience with a proven track record in direct enterprise sales/ channels (Enterprise security solutions preferred)
• Previous experience in enterprise security software solutions sales with specialization in IAM, 2FA Strong Authentication (etc. OKTA, One Soan, One Login) and Single Sign-On Solutions or others (eg. OKTA; Forgerock, IBM TAM), Mobile application security and cryptographic solutions will be a plus.
• Good track record in direct engagement with and managing end customers (good industry contacts) and channel partners in end to end solution selling and consulting services is preferred.
• Strong problem resolution with good relationship management, analytical and negotiation skills.
• Excellent communication, interpersonal and presentation skills with a can do attitude.
• Regional selling experience, prior experience in selling similar vendor solutions will be an added advantage

Responsibilities:

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates i-Sprint in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent as product expert at industry, channel, partner, and customer events. Education and Experience:
• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 10 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region