Total 76,142 job vacancies in 8 MARINA VIEW SINGAPORE

IT Problem Management Lead

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

The IT Problem Management Lead, as part of the IT Service Management (ITSM) team at a financial institution ensures that ITIL processes are operationally relevant and optimized, providing technology teams with a framework to deliver effective IT services to customers.

The Technology Problem Manager is tasked with identifying, analyzing, and mitigating the root causes of major incidents and recurring IT issues. This role is crucial for maintaining long-term stability within the IT environment by preventing incidents from recurring, enhancing system performance, and minimizing disruptions.

Key Responsibilities

• Proactively identify potential problems through analysis of incident trends and service data.
• Lead root cause analysis (RCA) initiatives for recurring and major incidents to prevent future occurrences.
• Document the outcomes of RCA meetings, ensuring comprehensive investigations that consider all contributing factors and potential systemic issues.
• Present root cause analyses, action plans, and resolutions clearly to both technical and non-technical stakeholders.
• Communicate findings and updates with relevant parties to enhance service reliability.
• Maintain and improve the problem management process in accordance with ITIL best practices.
• Oversee the Known Error Database (KEDB), ensuring that all known errors are accurately documented and accessible to relevant teams.
• Monitor and track known errors to ensure they are addressed promptly, minimizing operational impact.
• Collaborate with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds with relevant teams to improve the efficiency of incident resolution.
• Identify risks that could lead to disruptions and work proactively to mitigate them through effective problem management.
• Track and report all problem management-related key performance indicators (KPIs) in a timely manner.

Requirements

• A minimum of 5 years of experience managing problem investigations within a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are a plus.
• Excellent communication and writing skills, with the ability to articulate complex matters clearly.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and incident resolution in multi-vendor and multi-platform environments.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-motivated and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

• Singapore Based (Somerset)
• 5 Working Days [Mon-Fri, 8.30AM - 5.30PM]
• Salary: $2600 - $3800
• Diploma/ Degree Certificate in Early Childhood Care and Education; At least 1 year of relevant experience in childcare
• Career Progression Opportunities

Requirement

• Diploma/ Degree Certificate in Early Childhood Care and Education
• At least 1 year of relevant experience in childcare
• Experience with special needs children is an advantage

Responsibilities

• Work as the forefront of helping unlock the potential of children with autism.
• Deliver ABA therapy to children with autism in 1:1 or small group settings.
• Support the child in developing all core areas - language skills, cognitive skills, gross and fine motor skills, socialization and play, behavior management, classroom and group skills.
• Implement individualized therapy programs designed by Board Certified Behavior Analysts.
• Work under the supervision of the Lead Technician.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our Client:

Our client is one of the world’s leading manufacturers and marketers of quality skincare, makeup, fragrance, and hair care products. We seek a senior marketing executive to be accountable for overseeing the omnichannel consumer engagement and marketing communication initiatives to achieve brand objectives.

Job Responsibilities:

Marketing planning, Calendar and Campaign Implementation

· Monitor beauty communication and social digital landscape

· Assist Senior/ Consumer Marketing Manager to formulate and execute brand marketing calendar, omni-channel marketing programs

Social Digital Marketing and Communication Execution

· Partner with Corporate Marketing to execute Social Digital/CRM plan, follow up the implementation of media plan and communication plan as per project KPIs alignment

PR/ KOL/ Community Management

· Work with Corporate & Digital Marketing Manager to identify and propose local KOLs, relevant PR/Community that fits Brand’s need.

· Assist the Senior/ Consumer Marketing Manager and Corporate & Digital Marketing Manager to develop KOL/PR Plan, and write up content with ideas, topics for editorial write-ups, press discussions, key monthly highlights

Marketing Operation Management

· Maintains close contact with Education on current and upcoming programs to assure alignment with marketing calendar and accurate information

· Partners with local Online team to execute E-commerce mega campaigns

Job Requirements

· Minimum 3-5 years working experience in marketing, preferably in a fast-paced retail/sales company

· Experience in brand management, e.g.: marketing, sales, training, merchandizing, and public relations

· Beauty marketing experience within makeup/skincare category with basic understanding of Social Digital and eCommerce

· Ability to align, influence, and build collaborative relationships with different stakeholders. Clear achievement is a must.

· Good knowledge in Microsoft Office software applications

Registration No: R22104771

EA Licence No: 22C1376

Job Summary:

We are looking for experienced and enthusiastic Java developers who can collaborate well with both internal and external stakeholders to design, develop and maintain software solutions to join us as part of the team.

As a successful Java Developer, you should demonstrate good knowledge of industry best practices and proficiency with passion in Java technologies; as well as delivering fully functional software that meet the schedule and requirements.

Roles and Responsibilities:

· Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.

· Perform system integration testing and troubleshooting of software application issues.

· Conducts unit testing using unit test frameworks.

· Create and maintain documentation for software design specifications.

Requirements:

· Candidate must possess at least a Bachelor's Degree in Computing/Information Technology or related field

· Possess good analytical, problem-solving skills

· Should have at least 8 years of development experience in Java

· Minimum 8 years Experience in Spring/Spring Boot framework

· Minimum 8 years Experience in relational databases such as Oracle and MySQL

· Experience in implementing web services such as SOAP and RESTful web services

· Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap

· Able to adapt to a fast-paced work environment

· Ability to learn new technologies quickly

· Good verbal and written communication skills

· Good understanding of modern software development methodologies

· Good understanding of software testing methodologies, scripting and tools

· Experience in one or more full SDLC for enterprise projects

· Ability to work effectively independently as well as in a team

Must have:

· Experience in Agile development environments

· Experience in DevOps toolchains

· Experience in container platforms such as Docker and Kubernetes

· Experience in messaging platforms such as Kafka and IBM MQ

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

• Singapore Based (Kaki Bukit)
• 5 Working Days, 8am-5pm
• Salary: $2000-$2600
• Familiar with Adobe Photoshop and Illustrator / InDesign; 1-2 years working experience in Printing industry preferred
• Career Progression Opportunities

Job Duties

• Able to handle both Windows and Mac System
• Create template, layout and designs for all items in the company
• Work closely with the team members and oversee that quality work and ensure timely completion of task within the deadline
• Any ad-hoc duties to be assign

Job Requirements

• Familiar with Adobe Photoshop and Illustrator / InDesign
• 1-2 years working experience in Printing industry preferred
• Knowledge in pre-press preparation and digital printing is an advantage
• knowledge of color separation will be an added advantage

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Crew

Location: Beach Rd

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Salary : $ 2,000 - $ 2,300

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Clinic Assistant

Working day: 5.5 days work week
Working Hour: Monday to Friday (9am – 5pm), Saturday (9am – 12.30pm)
Salary range: $2000 - $3,000
Location: Orchard

Job Responsibilities:

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirements:

• With relevant experience.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a main contractor that handles various projects in Southeast Asia.

• Plan and complete public relations initiatives, including public engagement events and briefings for key project stakeholders.
• Resolve public complaints, manage feedbacks, and address queries in a professional manner.
• Ensure document submissions are in accordance and complies with project document formats and requirements.
• Keep records and track location of control documents and drawings.
• Ensure that all versions of documents are the latest and maintained properly.

Requirements:

• Diploma in Public Relations or equivalent
• At least 4 years of public relations and document control experience in Construction industry.
• Proficient in Microsoft Office with good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Responsible for taking off quantities, sourcing sub-contractors & suppliers, pricing and preparation of tender submission.
• Carry out site measurement and evaluate price comparison and costing summary.
• Project administration and documentation including preparation of interim valuations, pricing and agreement of contract variations, update claim submissions, preparation of final accounts.

Requirements:

• Diploma in Quantity Surveying or equivalent.
• At least 4 years working as a Quantity Surveyor in building construction industry.
• Strong knowledge of building condition of contract.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Responsible for materials planning based on production demand.
• Monitor material shortages and ensure material availability to support production plan.
• Plan production schedule to meet delivery requirement.

Requirements:

• Diploma in Manufacturing/Production/Electronics Engineering
• At least 2 years of experience in electronics manufacturing industry
• Good knowledge in ERP/MRP system

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is specialized in the production and distribution of disposable medical devices.

• Lead manufacturing team to deliver quality products within the S&OP.
• Ensure everyone adhere to quality and safety practices.
• Give input in S&OP meeting and plan material and resource for the entire product line.

Requirements:

• At least 2 years of experience in handling assembly stations.
• Meticulous with good leadership skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Position: Accounts Cum Admin Executive
• Basic Salary - $3000-$3500
• Working Time – Mon to Fri 8:30am to 6pm
• Working location – Changi Airfreight Centre

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Accounts Receivable 70%

• Record and posting of customer payment/receipts
• Update daily cash book
• Send Monthly SOA to customers every 1st week of the month
• Manage relationship with customers, include attending to queries and resolve disputes
• Liaise with internal department to resolve issues and disputes
• Send weekly update AR report to HQ (Friday) and respective sales representative for review
• Distribution & allocation of Customers funds to various internal station
• Update of weekly foreign exchange rate into in house system
• Handle internal settlement with other subsidiary stations

Admin Duty 30%

• Arrange bank transfer upon receive of payment requisition.
• Enter payment entry into Company System.
• Update of staff leave.
• Email GST payment status on every Friday.
• Reimbursement staffs claim
• Print out time sheets on 21st of every month
• Purchasing of pantry / stationery or warehouse items if required
• Accrual entry for staff claim & sundry creditors
• Will need to attend workshop if required (During general repair works)
• Daily visitor pass & airport pass application.
• Handle company events & HR support

Our client is a leading provider of maritime energy solutions.

• Establish credit account procedures and determine credit limits for new customers.
• Monitor customer credit ratings and perform written evaluations for account approvals and extensions.
• Ensure compliance with sanctions and regulations, assisting in internal/external audits and compliance reviews.
• Prepare and maintain risk and compliance documentation, including manuals and trade agreements.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 2 years of credit/risk functions experience in oil and gas industry.
• Strong written and verbal communication skills, with excellent analytical abilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting and Finance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Assisting in setting up the test equipment for production and engineering team.
• Handle all Test & Backend Equipment sustaining i.e. Bench, ATE, Handlers, Thermostream, ICOS, Laser Mark, etc.

Requirements:

• Nitec in Electronics / Electrical Engineering, Mechanical, Biomedical, Mechatronics
• At least 2 years of relevant working experience
• Able to work from 7am - 7pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Installation and maintenance of semiconductor equipment.
• Record engineering enhancements for future documentation.
• Develop procedures for the assembly, inspection, and testing of equipment.

Requirements:

• Diploma in Mechanical/Mechatronics Engineering or equivalent.
• At least 2 years of experience in setting up automation equipment.
• Knowledge of Electro Mechatronic System
• Willing to travel internationally for field support as needed.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Cleaner cum cook - preschool
• Working days: Monday - Friday
• Salary: $1500-$1800
• Location: Islandwide

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

Cook

• Simple cook for student
• Ensure hygiene of kitchen, wash dishes

Cleaner

• To sweep and mop floors daily.
• Vacuum classroom floor, mop classroom floor with disinfectant, clean and wash classroom tables, chairs and school equipment and devices.
• Ensure toilets and hand wash basins throughout the centre are stocked toilet paper and hand soap.
• To empty all waste, rubbish and recyclables in the appropriate disposal area.
• Perform any other duties assigned by your superiors.

Our client is a financial institution specializing in accepting fixed and savings deposits and providing loans and credit facilities to individuals and Small and Medium Enterprises (SMEs).

• Evaluate and improve current IT systems, policies, and procedures to strengthen security and enhance operational efficiency.
• Support the incident reporting and tracking system by evaluating, monitoring, and documenting corrective actions and areas for improvement.
• Evaluate and monitor the effectiveness of information security workflows and controls.
• Assist with penetration testing efforts.

Requirements:

• Degree and above
• At least 2 years of experience in managing IT security for the financial sector.
• Proficient in Microsoft Applications, Active Directory, virtual machines, OS and Networking Systems
• Good understanding of information security and cybersecurity risks and controls, processes, workflows, methodologies, and trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duties and responsibilities:

- Report to the Administrative Manager.

- Perform general administrative duties to ensure the smooth running of the office operation, such as sourcing and maintenance of office supplies and utilities, and maintaining the office calendar.

- Cover the reception area during the receptionist’s absence and lunch break. Eg. Answer phone calls, and attend to visitors.

- Prepare business letters, reports and office memos.

- Assist in planning and scheduling office maintenance needs.

- Assist in applications or subscriptions of utilities and other services, including form fillings, document submissions, contract proofreading and other follow-up matters.

- Assist in a wide range of travel arrangements for staff､ suppliers and clients､ etc., including but not limited to travel document application or renewal, obtaining letters of invitation where applicable, flight､ accommodation and transportation arrangements, making enquiries to address travel-related concerns, and coordinating travel arrangement with multiple parties, working outside office hour whenever necessary.

- Communicate with Admin staff outside Singapore and other counterparts effectively on daily matters.

- Assist in company events from planning to execution.

- Assist in the implementation and follow-up of Safe Management Measures.

- Assist in all general ad-hoc duties.

- Carry out other duties and responsibilities assigned by the Company from time to time.

Requirements:

- Minimum 2 years of relevant working experience

- Diploma in Business or a diploma in a related field

- Fluent in spoken and written English

- Enthusiastic

- Excellent interpersonal skill

- Ability to prioritize tasks

- Ability to work under stress and a tight timeline

Perks and benefits:

Medical

Dental

Group Employee Insurances

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities

· Design, deploy, and manage CI/CD pipelines to ensure smooth and consistent delivery of software to production.

· Administer, scale, and optimize Kubernetes (k8s) deployments, ensuring high availability and fault tolerance for all applications.

· Architect and maintain microservices infrastructure, ensuring seamless communication, efficient scaling, and robust security.

· Implement, customize, and oversee monitoring solutions for proactive detection of system anomalies and performance bottlenecks.

· Lead capacity planning and resource management efforts, leveraging pressure testing to benchmark, tune, and enhance system performance.

· Swiftly identify, troubleshoot, and remediate issues affecting critical service operations, ensuring maximum uptime and minimal disruption to users.

· Proactively participate in the creation, maintenance, and enhancement of Standard Operating Procedures (SOPs) to ensure uniformity in operational tasks.

· Manage high-severity incidents and events with significant customer impact, focusing on rapid detection, analysis, and recovery while coordinating with cross-functional teams.

· Innovate and develop automated operational tools and systems to minimize manual interventions and streamline processes.

Collaborate closely with development, QA, and business teams to align infrastructure and operations with organizational goals and customer needs.

Knowledge & Competencies:

· Bachelor's or higher degree in Computer Science, Information Systems or related fields

· Hands-on experience with at least one of the programming languages: Bash, Go, Python

· Good command of Linux environment with deep understanding of the Linux Operating System, including Kernel, Memory, Process, Threads, Static / Shared Libraries, IPC, Signals

· Understanding of standard networking protocols such as HTTP, DNS, SSL, TCP/IP, ICMP

· Experience in large-scale distributed environments. Familiarity with distributed systems including the CAP Theorem, Microservices

· Experience with container technology such as Docker, Kubernetes

· Experience with monitoring tools like Prometheus, Zabbix

· Strong sense of ownership, customer service, and integrity demonstrated

· Passion for eliminating repetitive manual processes using automation

· Fast learning ability and a good team player

Fluency in both English and Mandarin to deal with international stakeholders and stakeholders who are based in HQ

Your Next Company

My client is a rapidly growing software company headquartered in the US. With ambitious expansion plans in Asia, they are seeking an APAC VP, Service Delivery to join their team.

Job Summary:

The VP, Service Delivery will oversee the delivery of software solutions, ensuring timely, within-budget, and high-quality services to customers. This leader will manage teams, processes, and technology to drive customer satisfaction, revenue growth, and operational efficiency.

Key Responsibilities:

1. Strategic Planning: Develop and execute service delivery strategies aligned with business objectives.

2. Team Management: Lead and develop a team of service delivery managers, project managers, and technical professionals.

3. Customer Relationships: Foster strong relationships with key customers, ensuring satisfaction and account growth.

4. Service Delivery: Oversee the end-to-end delivery of software solutions, including:

- Project planning and execution

- Quality assurance

- Configuration and deployment

- Testing and validation

- Maintenance and support

5. Process Improvement: Develop and implement efficient processes, methodologies, and tools.

6. Budgeting and Finance: Manage service delivery budgets, ensuring cost-effectiveness and ROI.

7. Technology and Innovation: Stay current with industry trends, emerging technologies, and innovative delivery methods.

8. Risk Management: Identify and mitigate risks, ensuring compliance and minimizing disruptions.

9. Communication: Collaborate with cross-functional teams, including sales, marketing, and product development.

10. Metrics and Reporting: Define and track key performance indicators (KPIs) to measure service delivery effectiveness.

Requirements:

1. 15+ years of experience in software service delivery, consulting, or managed services.

2. Proven track record of leadership, team management, and customer satisfaction.

3. Strong understanding of software development methodologies (Agile, Waterfall).

4. Excellent communication, interpersonal, and project management skills.

5. Experience with IT service management frameworks (ITIL).

6. Strong analytical and problem-solving skills.

7. Bachelor's degree in Computer Science, Business Administration, or related field.

Nice to Have:

1. Experience with cloud-based technologies (AWS, Azure).

2. Knowledge of DevOps practices and tools (Jenkins, Docker).

3. Certification in project management (PMP), ITIL, or related fields.

4. Experience with SCM, CRM, ERP, PLM softwares will be a bonus.

Apply now or reach out to me at [email protected] for a confidential discussion.

Unfortunately, only shortlisted candidates will be notified.

Raymond Ler: Registration No.: R1876114 | EA License No.: 21S0433 | Company Registration No.: 201314085N