Total 4,515 job vacancies in SGP - Singapore - Singapore (50 Tuas West Dr)

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for an Education Centre Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Lead and manage fragrance production operations to meet production target and customer’s specifications

• Provide leadership and work directions to the production team in consistent with business objectives and company policies.

• Responsible for the production manpower planning, hiring, allocation and cost control.

• Ensure finished products that comply with customer specifications and company regulatory requirements and standards

• Investigate and find out the root cause with regards to customer complaints and internal rejects

• Work closely with Planning, Purchasing and Research & Development Departments to ensure efficient stocks level of raw materials to meet timely delivery of finished products

• Ensure that the Standard Operating Procedures (SOP's) are current, accurate and team are trained in the relevant job according SOPs.

• Initiate reviews of production budget, processes, policies and procedures to improve efficiency, reduce cost and increase productivity whilst maintaining industry standards of quality and safety

• Monitor, study and improve on machine utilization, work & material, production cost performance and initiates cost reduction program

• Identify, plan and coordinate developmental training needs for staff to maintain standards of competencies.

Qualifications:

• Degree in Chemical Engineering, Manufacturing, or related field
• 5 years of experience in a Chemical manufacturing operation
• 3 or more years of experience in a Managerial or leadership role
• Demonstrated good organizational and interpersonal skills and able to communicate well with all levels of staff in the organization.

• MNC, Tuas, Transport (2 ways)
• Heavy travelling, Good exposure and opportunities
• Basic $3800 - $5000,overtime claim
• Overseas allowances, mobile allowance
• Performance bonus
• No experience can apply, On-the-job training

Role & responsibilities:

• Support the Senior/ Service & Commissioning Engineer on site.
• Provide technical expertise and carryout service order assignments from the Service & Commissioning Manager/ Service & Commissioning Coordinator
• Field representative of the company to evaluate, troubleshoot, analyze, repair, test, and return equipment to service as required or instructed by a service order in a safe and effective manner.
• Create daily reports about the performed service tasks and all related issues and send them to the Service Mailbox
• Complete all the required documentation & write reports regarding the work

Requirements:

• Minimum a Degree in Electrical, Electronic, Computer Science or equivalent
• Good, basic, technical insight into electrical, hydraulic and basic mechanical engineering fundamentals
• 1yr of relevant experience in Marine/Oil & Gas industry
• No experience can apply as on-the-job training is provided
• Good communication skills
• Analytical and systematic approach to problem solving
• Basic understanding of programming and industrial control systems is a plus
• Willing to travel abroad heavily
• Willing to work overtime
• Having a great desire to gain more knowledge and skills
• Positive, solution driven, hands on attitude.
• Can work well in a team but having a great level of self-management and independence

Interested applicants, please send your profile to [email protected]

1) The florist ambassador will provide excellent customer service, sales advisory, and flower arrangement services to help customers at the retail outlets. If you are from the service or retail industry, are customer-oriented, and are willing to pick up new skills (floral arrangement).

2) Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. You should also be able to work various shifts. Note: this position’s compensation includes salary and tips.

Ultimately, you’ll ensure an excellent drinking experience for our guests.

If you are willing to pick up new skills as a florist & as a barista, we're happy to have you on board!

Part time hourly rate ranges from : $10-$15/hr base on experience

Lead of Marketing & Sales

Are you: • Growth minded?

We are looking to onboard Self-driven Master Mariners from global Maritime organizations, have exposure of handling large Maritime companies in Marketing, Sales or Customer Relationship, Customer Success portfolio, comfortable in fast-moving ambiguous situations need to apply.

Total Work Experience: 18 Years + Experience in Desired skillset: minimum 5 yrs Your prior experience of working with Ship Owners or Operators/ Technical Managers will be leveraged w.r.t existing network and relationships that you bring along. It will be important to also know more about your “sphere of influence” as you drive global business under this portfolio.

We have some of the largest shipping companies as our customers and more are to add to the list. In this role, you will develop business opportunities and revenue growth, and be responsible part of sales process to ensure delivery against key performance metrics, with efficient emphasis on new business sales. You will work closely with different teams to ensure an excellent customer experience while reaching revenue goals.

You will be responsible for raising our profile as a provider of choice, lifting sales performance and contributing to the wider business success across the Japan, S.E. Asia, EMEA, North Americas and South America. If you like accomplishing the challenges thrown at you - come join us.

Desired Skill-set: • Should have worked with a reputed Vessel Operator / Technical Manager in active sales role of vessel acquisition for technical management or complete operational management.

• Self-driven, effective as an individual contributor, have led international business, have proven experience of acquiring vessels from owners, can demonstrate extensive network of relationships across owners and operators globally.

• Must have at least 5 yrs of relevant experience driving active sales, customer success, client relationships and revenue opportunities across regions including: Singapore, Japan, Hong Kong, Middle East, Europe etc. • Demonstrable experience of registering at least few million dollars top line year on year.

• Excellent CXO level network in maritime space across S. E. Asia, EMEA, UK, North Americas, South America.

• Good understanding of service and sales from previous experience, and capability to build valuable relationships and get stakeholders engaged.

• Need to be tech and data-driven combined with a solid B2B sales and account management experience.

• Flexibility to be available and work for Global customers. Quick response and turnaround time is a must.

• Proven track record selling to large enterprise organizations and are used to negotiating with executive/C-level stakeholders, being at ease navigating complex opportunities.

• Understanding the commercial constellations between shipowners, technical managers, Operators in shipping is also an advantage.

• You need to be an excellent team worker; a strong communicator, self-motivated and recognized as a self starter. www.smartshiphub.com

• Excellent written and spoken skills is required and some travel is expected. Knowledge of foreign language is a plus.

• Experience in making presentation and product demonstration to the decision makers.

• Must have had prior experience in as the scale coordination and must have skills to manage customer success. Responsibilities:

• Expanding Smart Ship Hub fleet of “Digitally managed vessels”, acquire more vessels under the digital platform.

pportunities in large/medium size accounts.

• Lead negotiations with customers to establish new Master Service Agreements

• play a crucial role in managing customer relationships, negotiating contracts, onboarding new vessels, and ensuring seamless integration of Smart Ship Hub solutions.

• Ensure pipeline accuracy based on evidence.

• Unearth new sales opportunities through networking and turn them into long-term partnerships

• Expand knowledge of the industry as well as the competitive posture of the company

• Ensure customer satisfaction through efficient delivery, wider user acceptance and timely actions across range of activities leading to project execution.

Education:

• Bachelors in marine sciences, engineering and/or degree in Business Administration from a globally reputed institution.

• MBA from global management institutions. What does it mean to be a Lead of Sales at Smart Ship© Hub? You will be responsible for raising our profile as a provider of choice, lifting sales performance and contributing to the wider business success across the APAC, European and UAE region.

About US Smart Ship© Hub is a fast-growing digital platform for global maritime. Headquartered in Singapore and with its engineering cum customer support Centre in India, Smart Ship Hub is top 5 digital transformation company in the world. Its clients include 2 of the world’s top 5 maritime companies and others who are leading in specific regions. We are part of the largest transport mode; maritime transport is a 20 Trillion $ global industry and undertakes about 90% of global trade volume.

Smart Ship Hub partners with the most reputed names in the industry including classification societies, reputed makers, large maritime organizations across Singapore, Japan, Europe, Middle East, India.

Our digital platform aimed at merchant ships, oil rigs, offshore facilities, tug and barges, fishing vessels, ferries, RORO’s includes every ocean and river-based assets. The proprietary platform leverages the power of IOT, Big data, ML and Mobility to bring in unique experience of predictive diagnostics, condition and health monitoring, remote monitoring – management and control.

We help our customers to save millions of dollars and enhance their operational efficiencies significantly . Smart Ship© Hub has its offices in Singapore, Japan and Pune, India along with a global network of engineering support services across 4 locations (China, Dubai, Rotterdam and USA).

If you find this challenging enough, please drop in a mail to [email protected] www.smartshiphub.com

Loading and unloading of material from the truck.

Perform daily routine checks and maintain the general cleanliness.

Conduct daily checks to ensure that the vehicle is in a good and safe condition.

Driving in a safe manner at all times and adhering to traffic rules & regulations stated in the Road Traffic.

Min 3 years of experience

Loading and unloading of material from the truck.

Perform daily routine checks and maintain the general cleanliness.

Conduct daily checks to ensure that the vehicle is in a good and safe condition.

Driving in a safe manner at all times and adhering to traffic rules & regulations stated in the Road Traffic.

Min 3 years of experience

Job Level & compensation offered may vary depending on candidates’ experiences and competencies.

Essential Functions

Perform assigned clinical laboratory testing accurately and in a timely manner.

• Properly handle specimens and independently resolve technical specimen issues in preparation for analysis and specimen storage. Contact internal customers for clarification as needed.
• Ensures maintenance of instruments and equipment is performed according to manufacturer and SOP requirements, and documented according to SOP
• Operate instruments to perform testing in accordance with established written procedures.
• Resolve routine and non-routine assay problems.

Ensure the validity of tests results through the performance of established quality assurance and quality control procedures

Training

• Individual is responsible for maintaining his/her complete up-to-date training file and is accountable for correcting and deficiencies found in his/her training file.
• Individual is responsible for ensuring he/she is trained and training is documented prior to performing a task.

Work to achieve partnership with both internal customers and external clients

• Researches and prepares a response following investigation for quality purposes. Coordinate, where needed, with other resources to resolve issue.
• Research and responds in a timely manner to internal customer inquiries regarding status of test results, retrieval of samples for testing/storage and other needs.
• Understand department metrics and goals.

Adheres to established Safety policies and Universal precaution guidelines at all times

Requirements :

• Bachelor’s degree in a biomedical or biological science from an accredited college or university.
• Minimum 2 years of working experience in a clinical histology laboratory will be preferred.
• Good analytical skills with attention to details.
• Able to work independently as well as a good team player with initiative and adaptive to changes
• Good planning and organizing skills.
• Good communication and interpersonal skills.
• Experience in CDx (companion diagnostics) would be advantageous.

To supervise, execute and monitor the activities of manufacture floor to ensure reliable and optimal operation of processes, equipment, utility and facility so as to achieve target production levels within the framework.

Responsibilities:

· Develop, review, and update all process control documents, procedures and operation condition sheet.

· Identifying, analyzing, trouble shooting and improving process efficiency, equipment performance, product yield, capacity, quality, process material uses and utilities consumption.

· Perform trial production and test run of new grade, new process and equipment.

· Optimize plant operating efficiency, yield optimization and energy conservation with feasibility study, make the necessary field test to verify the result.

· Provide technical support and documentation for manufacturing process, including corrective measure for customer complaint in technical viewpoint

· Ensure availability of equipment, tools, production consumables, transfer of input materials for daily production preparation and follow up on ensuring housekeeping of production floor.

What we're looking for

• Bachelor's degree in engineering with a focus on Process, Mechanical or Manufacturing Engineering
• 2-4 years of experience in a process engineering or validation role, preferably in a manufacturing environment
• Proficient in process validation methodologies and techniques
• Strong problem-solving and analytical skills, with the ability to interpret and act on data
• Must be able to write and communication in Mandarin and English
• Excellent communication and interpersonal skills, with the ability to work effectively in a team
• Familiarity with quality management systems and regulatory requirements in the manufacturing industry
• Proactive and detail-oriented, with a commitment to continuous improvement
• Willing to work in Jurong

HOW TO APPLY:

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Interested candidates, may contact handphone no. 80350150 for more details.

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth
• Assist Management Team in other strategic research and related projects
• Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness
• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

The Associate Business Intelligence Director is responsible for collecting, aggregating, and reporting business investment data (client, supplier and Publicis product investment). The candidate will be successful and enjoy the role if they have an inquisitive problem-solving mind, excellent attention to detail, and can build strong working relationships with stakeholders. Publicis Media's reporting continually evolves and improves so there is significant creative scope to develop new skills and apply new tools.

Key Responsibilities:

• Managing business investment data across a multi-market remit
• Ensuring that local market contacts deliver a range of reports on time and to a sufficient standard
• Using Alteryx to aggregate and clean data on a periodic basis
• Updating multiple PowerBI dashboards
• Responding to requests for data and inquiries into the figures from all areas of the business
• Excellent Excel skills
• Background in digital advertising with proven reporting experience
• A good understanding of all Agency media types and key suppliers
• An aptitude for learning to use reporting/dashboarding tools

Overview

We are seeking a strategic and empathetic Content Director with extensive experience in managing publisher relationships, client engagements, and production processes. The ideal candidate will drive the content strategy team to deliver award-winning, best-in-class content solutions for our clients.

Key Responsibilities

Leadership and Team Management:

• Lead a dynamic team, fostering a culture of collaboration, innovation, and professional development.
• Mentor team members, offering constructive feedback and guidance to enhance their skills.
• Manage stakeholder relationships across the Publicis Groupe to develop and deliver content solutions aligned with business objectives.

Client Management:

• Collaborate closely with clients to understand their needs, ensuring content strategies align with their business goals.
• Build and maintain strong client relationships to ensure satisfaction and foster long-term partnerships.
• Identify and pursue business development opportunities to expand strategic accounts within the group.

Content Strategy:

• Independently conduct analysis and develop insights and strategies to address clients' content gaps.
• Drive the creation of impactful, thought-provoking content across various platforms and formats.
• Establish and uphold high creative standards, ensuring all work is conceptually robust and aligned with client branding.
• Oversee the development and execution of content that distinguishes itself in a competitive landscape.

Production Oversight:

• Manage the production process from concept through post-production, ensuring quality and efficiency.
• Collaborate closely with project management and media teams to meet client guidelines and expectations.
• Maintain project budgets, ensuring profitability while delivering exceptional results.

Communication and Business Culture:

• Facilitate clear and timely communication within the team and with external stakeholders (clients, vendors).
• Promote the sharing of learnings, ideas, and best practices through the development of case studies.
• Contribute to broader company and departmental initiatives, aligning team efforts with overall business objectives.

In this role, you will work closely with the regional teams to define, build and enhance the Precision supply road map in a way that provides consistent benefits while meeting unique market needs across APAC. In particular, your role requires a strong relationship with Publicis Media’s regional and local investment & commercial teams to manage supply partnership – strategically and commercially – including opportunity assessment, proposal management, negotiations and commercial awareness. You will vet new opportunities & innovative solutions, maintain & grow existing relationships on the supply side, and develop new business plans to enhance existing & develop emerging supply solutions that are commercially viable.

You will collaborate with Precision leadership – globally, regionally and at market level – as well as internal departments across the Publicis Media Groupe, including:

• Investment – structuring and managing inventory partnerships
• Agencies – educating, gathering feedback, and developing/ sourcing solutions for agency and client needs
• Finance & Legal – collaborate and provide digital and tech expertise when negotiating for new or existing contracts
• Leadership – helping shape the state and scale of supply solutions supporting business objectives

The ideal candidate will have had technical and commercial exposure to digital media planning & buying agencies, technical and strong supply management knowledge, very strong interpersonal, analytical, and writing skills and the ability to make clear, concise presentations. Also, an ability to build strong business cases for supply products and being able to program manage the roll out of solutions across markets in APAC is a key to success in this role.

A solid working knowledge of the following is desired: ad exchanges, sell side platforms, demand side platforms, online video, mobile media, ad operations / ad-serving systems and verification solutions.  In addition to a strong affinity for technology and infrastructure development, a proven commercial awareness is a plus.  

Responsibilities

Supply management

• Identify commercially viable key supply partners and solutions – globally and regionally – that allow for a strong differentiation of our positioning in an increasingly cluttered marketplace
• Work with existing supply side vendors on new product features, roll out and adoption. Explore, meet and test new supply solutions that may fulfill our clients’ needs
• Continuously define client needs and translate needs into opportunities for Precision
• Develop and negotiate supply partnerships to extract maximum media value and unique benefits that are only available to Precision and Publicis Media
• Establish key supply packages and offering catered to clients’ needs and seasonal offering
• Maintain and refine internal supply feedback loop with operations and agencies

Marketing and training

• Build supply marketing and training materials to be rolled out to agencies and regional markets in a systematic way. This may include hosting events with key launch partners, connecting with local markets on a regular basis, or regular email updates
• Conduct monthly supply updates and knowledge share
• Collaborate with Precision client servicing and account management teams to grow and maintain adoption

Team management

• Cultivate a center of operational expertise for Precision in Asia Pacific
• Manage and retain a small team of supply manager(s)
• Recruit the best talent in market

As a Marketing Manager, you will be part of the regional team and portfolio for Asia. 

Your key responsibilities include:

• Build and manage relationships with customers in the country/ region where one is assigned
• Coordinate and manage the day-to-day marketing activities, buy and sell of any energy commodity
• Develop long term business structure and originate new businesses
• Identify and seek suitable investment opportunities  
• Collaborate and work closely with all related Trading desks

We’re seeking a brilliant, driven Customer Success Lead to build and lead our APAC CSM team. The team is focused on helping our Wise Platform partners scale their API integrations successfully. The key areas they work on includes improving contact rates, ensuring seamless payments, minimizing issues, and automating invoicing. You will work with various departments globally to enhance partner satisfaction and success.

This role will give you the opportunity to lead a team that:

• Builds Strong Partner Relationships. The team manages and improves operational relationships with partners. They are the main point of contact for resolving issues and finding ways to remove obstacles to their growth. They lead meetings, manage stakeholders, and provide effective solutions.

• Scales Partner Operations. The team develops and oversees plans that help partners get the most from Wise. They use data to identify areas for improvement and ensure both partners and internal teams meet their goals.

• Improves Product Operations.  The team analyzes data to understand challenges in partner operations caused by deficiencies in our product operations. They work with internal teams to negotiate and implement solutions on a wider scale that enhance the experience for partners.

• Implements Technical Solutions.  The team works with partners to agree on the use of APIs and webhooks that streamline processes. They help partners adapt to these changes and ensure they are technically equipped.

• Improves the Quality of Services. The team assesses the quality of support provided to partners, aiming to better solve their issues and decrease contact frequency. They gather feedback and implement changes to enhance our services.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Demonstrates relevant technical working knowledge to understand requirements.

• Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance.

• Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 

• Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.

• Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Role:

As a Graduate Software Engineer, you’ll join our Engineering team in June 2025. This full-time role offers a chance to make a meaningful impact and kickstart your career. 

How You’ll Make an Impact: In this role, you will:

• Collaborate cross-functionally to shape and build our product.
• Create clear, consistent, and high-performing interfaces.
• Understand and solve customer challenges.

Growth and Development:

At Wise, we believe in continuous learning and development. You will have access to:

• Company Onboarding and Engineering Bootcamp during your first weeks - introduction to Wise and to the engineering tools and terminology we use at Wise, designed to bridge the gap between university and working in a live production environment
• Engineering Academy - a 9 months programme of essential technical topics for engineering graduates. Topics are selected and delivered by our engineering community on a bi-monthly basis
• Mentorship/ buddy programme - you will have a buddy assigned to you to give you as much possible connection with people who know what you’re going through!

We are seeking a highly skilled and experienced Assistant Chief Engineer to join our dynamic team in Singapore. In this crucial role, you will work closely with the Chief Engineer to oversee and manage all technical operations related to our facilities, ensuring optimal performance, efficiency, and guest satisfaction.

• Assist in managing the day-to-day operations of the engineering department, including maintenance, repairs, and upgrades of all building systems and equipment
• Develop and implement preventive maintenance programs to ensure the longevity and efficiency of all facilities and equipment
• Collaborate with other departments to address technical issues and improve overall operational efficiency
• Oversee and coordinate the work of engineering staff and external contractors
• Assist in preparing and managing departmental budgets, including forecasting and cost control measures
• Ensure compliance with all relevant safety regulations, building codes, and environmental standards
• Implement energy-saving initiatives and sustainable practices to reduce environmental impact and operational costs
• Participate in emergency response planning and execution, including fire safety and natural disaster preparedness
• Contribute to long-term strategic planning for facility improvements and upgrades
• Provide technical guidance and training to engineering staff to enhance their skills and knowledge
• Assist in the selection and procurement of equipment, tools, and supplies for the engineering department

We are looking for a highly-driven and motivated Rider Growth Analyst for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you!

About the job:

You will be based in Singapore and will report to the Lead, Rider Growth. Your role is to improve rider acquisition throughput (leads, conversion rates etc.) through experimentations and innovation. You will also assist in tasks which ensure smooth running of our day-to-day operations.

Responsibilities:

• Main owner of Rider Growth KPIs, initiating and executing projects with the aim of improving said KPIs 
• Identify and solve problems by analyzing and deriving insights from large and complex sets of data, conducting tests and experiments to validate hypotheses
• Forecast, manage and define the allocation strategy for rider acquisition & growth budget
• Analyze and track the performance of campaigns and incentives related to rider supply, with a focus on cost and performance optimization
• Build reports and dashboards to track KPIs 
• Improve quality, conversion rates and lead times of the rider onboarding workflow with a focus on automation, digitalization and cost optimization
• Develop models to anticipate supply needs on a zonal level, as well as daily/weekly growth achievements
• Ideate and conceptualize the design and messaging of creatives for rider acquisition purposes, consistently monitoring performance marketing metrics
• Collaborate with the regional team to ensure effective product roll outs
• Identify product features improvements and bugs for resolution to enhance rider onboarding and rider app experience
• Ensure compliance with the government regulations and company policies and coordinate regular training/testing for the Logistics team
• Other ad-hoc duties as assigned

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

This position is available from January 2025 onwards.

The position is responsible for ensuring the ongoing impeccable cleanliness and organisation of public spaces and facilities in accordance with established standards of the hotel. He/she needs to maintain the impeccable cleanliness in his/her area of responsibility as per hotel standards related to the nightly deep cleaning by outside companies as per contractual agreement in public spaces and back-of-house areas.

Primary Responsibilities

Supervises The Daily Housekeeping Operations For Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP events.
• Monitors the smooth operations of public area team by ensuring all tasks are completed in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of public area operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.
• Possesses good knowledge with cleaning techniques and use of necessary equipment to perform deep cleaning around the public areas.

• Communicates verbally and in writing to the morning manager all relevant occurrences or problems encountered related to the hotel’s or the department’s function.

Provides An Experience That Meets Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Supervision Of The Housekeeping Team

• Leads the Public Area Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He/she will focus on the well-being, safety, training and development needs of colleagues.
• Plans for a 24-hours shift coverage of the Public Area team and is able to personally cover any role or duty in their absence.
• Oversees the provision of cleaning supplies, cleaning equipment, linen and chemicals.

Involvement As A Member Of The Housekeeping And Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Undertakes any reasonable tasks and secondary duties as assigned by the Housekeeping Manager.
• Performs any other duties and responsibilities that may be assigned.

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

The position is responsible for managing the day to day business of the Raffles Boutique, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Develop merchandise to optimize profitability, develop innovative ideas, plans and maintain statistical and financial reports.

Primary Responsibilities

Providing a Great Shopping Experience to Meet Company Financial Targets

• Work towards achieving set targets and budgets.
• Allocate, review and control expenses & budget
• Involve in strategic & long as well as short term planning.
• Develop new merchandise items with vendors and explore new trends.
• Review and analyze slow moving merchandise daily & maximize on fast moving merchandise.

Product Development of Raffles Created Products and Collaborations to Drive a Diverse Product Mix

• Create new products according to market trends and Raffles Boutique trends that will grow Raffles Boutique product mix and revenue strategically
• Create partners and collaborate with local/regional makers through different business models to develop Raffles own in-house products to diversity product mix
• Work closely with Marketing, Commercial, Sales, Revenue and Purchasing teams to understand and develop synergies of products that appeal to guests from all segments.

Provide a Retail Experience That Meets Guest Expectations

• Supervise and lead the monthly inventory stock take together with Finance.
• Control and maintain well-balanced stock levels in the Raffles Boutique.
• Create value for loyalty members by tactical and strategical offerings.

Supervision/Training of the Retail Team

• Induction and training of Retail Associate, Leader and Executive in sales, revenue, technical and product knowledge skills as well as stock take/order procedures.
• Manage team within guidelines of the hotel in fair, efficient and timely manner.
• Coach Retail Associate, Leader and Executive to constantly improve or maintain performance, give guidance when performance is below expectation.

Visual Display & Confidentiality Level at Workplace 

• Ensure that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• Oversee and ensure smooth processing of Mail order request.
• Providing feedback from guests to enhance guest’s experience.
• Observe good telephone etiquette at all times.
• Familiarize with any promotional events for the Raffles Boutique or any other area of the hotel.
• Corporate purchase/Festive hampers.
• Record and handle any defective and damaged goods.
• Build a loyal following among local market through managing the gourmet corner.
• Actively work on successful positioning and managing of the shop/gourmet website.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible in Purchase Order creation, reports, liaising with external suppliers and internal departments to ensure seamless process of stock to store after order is placed. To assist on the retail shop floor as part of the job scope.

Primary Responsibilities

Focuses on the Guest Retail Experience

• Uses guest names whenever possible.
• Adjusts service to suit guests’ requests, personalizes interactions to meet guests’ needs.
• Uses a Heartist® approach – make the guest Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Looks for ways to upsell and adds value to enhance guests’ satisfaction.

Works as Part of the Retail Team

• Ensures accuracy in cashiering duties.
• Ensures stocks are fully replenished on retail shelves.
• Operates P.O.S machine and handles cash efficiently in local and foreign currency.
• Maintains inventory items of the boutique.
• Provides guest product knowledge and assists guest with selection of gifts and souvenir.
• Manages and communicates merchandise opportunities to Retail Manager.
• Participates and assists with monthly inventory stock take activities.

Involvement of Wider Job Functions and Relationship

• Participates in execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of the boutique is meeting all set Raffles standards.
• Participates in training activities to improve knowledge and skills.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Maintains collaborative working relationships with colleagues and supervisors/managers.

Merchandising Functions

• Ensure order confirmation and invoices from suppliers are accurate.
• Creating and uploading purchase orders to facilitate receiving process.
• Work on retail prices with manager and ensure prices are aligned.
• Follow up and keep track with suppliers to ensure timely deliveries
• Follow up with suppliers and liaise with stores when issues arises
• Arranging of stocks to stores
• Weekly stock replenishment for stores
• Monitor stock level of key items and follow up with re-orders when necessary
• Weekly and Monthly sell through reports
• Ensure stocks are available in online channels.