Total 23,713 job vacancies in singapore tanglin road

This role will be responsible for managing financial operations, ensuring compliance with policies, and driving continuous improvements in processes to meet evolving statutory and operational needs.

What you'll be doing

• Manage monthly account closing and submit reports to HQ
• Guide and mentor staff in the AR section
• Supervise Medisave and insurance claims processes
• Prepare and analyse monthly attendance and workload reports
• Assist with fee revisions for endorsed and non-endorsed services
• Manage patient subsidy plans and service code modifications
• Prepare quarterly costing reports and oversee patient deposit transactions
• Participate in system enhancements and project implementations

What we're looking for

• Bachelor Degree in Accounting
• Will be advantageous if certified ACCA/ CIMA
• 2 - 3 years of similar experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

WHO WE ARE

WILD Entertainment Group Pte Ltd is a record label, management company, and agency representing artists and talent from across the globe. WILD (Agency) is our agency division of WILD Group, and we are looking for an Intern to join our growing team in Singapore.

As a member of our agency, you will play a key role in assisting our social media team in creating, editing, and conceptualizing content across our channels.

Responsibilities

• Stay up-to-date with the latest trends on social media, able to identify, and leverage on opportunities for partnerships.
• Curate and generate compelling, high-quality content for social media channels, encompassing well-crafted written posts, captivating images, and engaging videos.
• Implement a meticulously planned content calendar, ensuring consistent and timely delivery of social media content, considering seasonal trends, industry events, and company announcements.
• Monitor and analyze social media performance using advanced analytics tools, providing regular reports and valuable insights to refine strategies, enhance audience reach, and maximize engagement.
• Collaborate seamlessly with internal teams ensuring alignment of social media efforts with overall marketing objectives and adherence to brand guidelines.
• Conduct comprehensive competitor analysis to identify social media trends, benchmark against industry competitors, and recommend strategic differentiators to fortify our company's social media presence.
• Stay well-informed about relevant industry regulations and compliance guidelines, meticulously ensuring that all social media content strictly adheres to legal and ethical standards.
• Assist in planning and coordinating content shoots.
• Liaise with key stakeholders to ensure a seamless and productive workflow.

Requirements:

• Proficiency in Adobe Creative Suite
• Experience in photography, video editing, motion graphics, and graphic design is a plus.
• Familiarity with creating engaging visuals, videos, and captions.
• Strong ability to write creative, concise, and error-free captions and content.
• Proficiency in platforms like Instagram, TikTok, Twitter, Facebook, LinkedIn, and YouTube.

Are you a creative thinker who loves to try new things and create learning that's relevant and meaningful for children?

Have you longed to offer children opportunities to discover their talents indoors and out, without stifling timetables and hurried routines?

Then, the Reggio Emilia-inspired approach might best align with your personal ethos and pedagogy beliefs!

Best practice and pedagogical finesse are put into action when educators can feel inspired and proud of the work they do to design curriculum around children's development and genuine interests.

As Blue House grows, we seek the right individuals who wish to hone their expertise and ambition to serve the community of educators, children and families with heart!

At Blue House, our beliefs and values have been shaped into a unique and inspired educational programme by the Reggio Emilia approach to early years education. Our values and principles create an environment that honours children’s voices and lays the foundation for an emergent curriculum that is co-constructed and centred on the image of children as capable, curious, and full of potential. Our ideal applicants must be confident communicators to articulate children's learning through observation, documentation and reflection.

Successful candidates can look forward to

• collaborative work environments and
• ongoing mentorship, as well as
• rewarding packages that acknowledge exceptional practice.

A full-time position offers

• non-contact time each week for meetings, reflections and documentation tasks
• a one-hour lunch break (not a hurried lunch with children)
• a Monday - Friday work schedule
• Professional Development, team bonding experiences and community events to bring us together across Blue House.

Locations available:

19 Kay Siang Road, Singapore 248935

17 Jalan Mutiara, Singapore 249196

17 Rambai Road, Singapore 424336

Highlights:

• Competitive remuneration
• 20 days Annual Leave
• Variable Bonus
• Attractive Shift Pattern
• Non-Contact Lunch Time

Responsibilities include:

• Collaborating with other educators to implement best practices and respectful nurturing and care to children aged 18 months to 6 years.
• Creating an emergent curriculum that is deelopmentally appropriate and aligned with our Reggio Emilia-inspired pedagogy.
• Lead parent communications in-person and via online platforms, displaying strong communication skills and providing a nurturing, cooperative approach to parent relationships in a multicultural community.
• Ensure a clean, safe and enriching environment for children’s explorations
• Engage in reflective practice using planning and observation tools provided
• Prepare documentation pieces for families and school environments, showcasing children’s learning and educator’s reflections
• Coordinate parent events for festivals, exhibitions, field trips and parent volunteering opportunities
• Parent events will take place termly in the evenings for celebrations and parent-teacher evenings, but these are pre-planned in the academic calendar, which runs from January to December.

Pre-Requisites:

• A Diploma or Bachelor’s degree in Early Childhood Education.
• 3 or more years of working experience with children under 6 is preferred.
• Training or experience working within a Reggio Emilia-inspired context will be an advantage, but training will also be provided on the job.

We would love to connect with Early Childhood Education professionals looking to belong within a progressive, driven and people-centric organisation.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Job Description

1. Expanding the network of sales agents and maintaining the connections, note that you will receive the commission fee the more you successfully expanded

2. Organising various health-themed events and hosting the clients during on-site activities;

3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);

4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;

5. Explaining health services and related product knowledge to clients;

6. Overseeing daily operations, leading merchandising activities, and ensuring sales targets are met

7. Providing reports to management, such as sales reports, lead generation reports, and customer complaints reports

Job Requirement

​*DO NOT APPLY IF YOU REQUIRE SPONSORSHIP, WE DO NOT HAVE QUOTA*

1. Please note that the candidates are required to have relevant experience for at least 2 yearsand a proven track record to demonstrate capability;

2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;

3. Strong growth potential, willingness to accept new challenges and problem-solving skills;

4. Diligent, proactive, and driven to succeed;

Job Summary:

We are seeking a meticulous and driven Data Analyst to join our Contact Center team. This role involves analyzing data to support operational decision-making and drive process improvements within our contact center. The ideal candidate will be adept at extracting, cleaning, and interpreting data, with the goal of enhancing customer experience, efficiency, and overall performance.

Key Responsibilities:

• Extract, clean, and consolidate data from multiple sources to produce daily, weekly, and monthly reports.
• Write and optimize SQL queries for efficient data retrieval.
• Respond to ad-hoc data requests from projects and management, delivering timely and accurate insights.
• Collaborate with developers to automate reporting processes.
• Serve as a point of contact for project data-related inquiries.
• Analyze contact center performance metrics, including call volumes, response times, and customer satisfaction.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends and patterns in data to guide strategic and operational decisions.
• Work with management and various departments to derive actionable insights and recommendations.
• Support the rollout of process improvements based on data insights.
• Ensure the accuracy and integrity of data across all reporting.
• Assist with demand forecasting and capacity planning using historical data trends.
• Stay informed about industry best practices and emerging technologies in data analysis.
• Perform other related duties as assigned by management.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics, or a related field.

Experience: 1–3 years of experience in data analysis, ideally in a contact center environment.

Technical Skills: Proficient in data analysis tools such as Excel, SQL, and Python. Experience with data visualization platforms, including Tableau, Power BI, or AWS QuickSight.

Communication: Strong written and verbal communication skills; able to effectively present insights and recommendations.

Problem Solving: Detail-oriented with strong analytical and critical-thinking skills.

Self-Motivation: Proactive and able to work independently with minimal supervision.

Time Management: Excellent organizational skills with the ability to manage multiple priorities and perform under pressure.

Quality Focus: High attention to detail, ensuring data accuracy and integrity.

Knowledge of Analytics: Familiarity with statistical analysis, modeling, and data visualization techniques.

Job Summary:

We are seeking a skilled Pega Developer to join our dynamic team and contribute to the design, development, and implementation of BPM solutions using the Pega PRPC platform. The ideal candidate will have hands-on experience in Pega development and a strong understanding of BPM principles. As a Pega Developer, you will collaborate with cross-functional teams, including project managers, architects, and business stakeholders, to deliver scalable, efficient, and high-quality Pega-based applications. Your role will also involve troubleshooting, enhancing existing applications, and ensuring the seamless execution of project lifecycles.

Critical Success Factors:

Mandatory:

Prior hands-on experience in Pega Development (preferably 6 months or more).

Good to Have (Not Mandatory):

• Experience in executing project releases on Pega PRPC BPM platform.
• Exposure to executing large BPM engagements through the complete SDLC lifecycle.
• Experience in Pega technical and architecture with broad industry and functional knowledge.
• Pega certifications such as SA (System Architect), SSA (Senior System Architect), or LSA (Lead System Architect).

Key Responsibilities:

Application Development and Enhancement:

• Collaborate with the project team to understand project requirements and translate them into application features.
• Set specifications for new and existing applications in collaboration with the team.
• Evaluate existing applications to reprogram, update, or add new features.

Troubleshooting and Support:

• Participate in incident management and handle change requests.
• Perform troubleshooting and debugging of applications as needed.

Process Collaboration:

• Work with business process owners/SMEs to assess capabilities and identify high-level user requirements.
• Collaborate with project managers, architects, and SMEs to define metrics and performance goals for business processes.
• Participate in transitioning the requirements and use cases to the technical implementation team.

Delivery Execution:

• Ensure project delivery aligns with the Pega PRPC BPM platform standards.
• Participate in the entire SDLC lifecycle of BPM engagements for smooth execution of projects.

Qualifications:

• Hands-on experience with Pega PRPC development.
• Strong understanding of BPM principles and workflows.
• Pega certifications (preferred but not mandatory).
• Ability to collaborate with cross-functional teams and stakeholders.
• Problem-solving skills to debug and enhance application functionality.

Job Description

• Performance of audit fieldwork
• Internal controls review
• Preparation of draft tax computations
• Drafting and preparation of the Financial Statements
• Other administration matters

Job Requirements

• Diploma or other professional qualification recognised by ISCA
• minimum 1.5 years audit experience
• Good record of academic achievements
• Good interpersonal and communication skills
• Team player and keen learner

Audit Associates will be responsible for

• Performance of audit fieldwork
• Internal controls review
• Preparation of draft tax computations
• Drafting and preparation of the Financial Statements
• Other administration matters

Job Requirements

Audit Associates:

• Diploma or other professional qualification recognised by ISCA
• Good record of academic achievements
• Good interpersonal and communication skills
• Team player and keen learner

Job Overview:

We are seeking an experienced and results-driven Sales Manager to lead our sales team, drive revenue growth, and ensure customer satisfaction. The Sales Manager will be responsible for developing and implementing effective sales strategies, mentoring team members, and achieving organizational sales targets. The ideal candidate will have strong leadership skills, a customer-centric mindset, and a proven track record of exceeding sales goals.

Key Responsibilities:

1. Sales Strategy & PlanningDevelop and execute comprehensive sales strategies to meet or exceed company goals.
   Analyze market trends and customer needs to identify opportunities for growth.
   Prepare sales forecasts, budgets, and reports for management review.
   
2. Team Leadership & DevelopmentRecruit, train, and mentor sales team members to maximize their potential.
   Set individual and team performance targets and monitor progress regularly.
   Conduct regular performance reviews and provide constructive feedback.
   
3. Client Relationship ManagementBuild and maintain strong relationships with key clients and stakeholders.
   Address customer concerns and ensure a high level of customer satisfaction.
   Identify and resolve client issues promptly to ensure retention and loyalty.
   
4. Sales ExecutionOversee the sales process to ensure efficiency and effectiveness.
   Collaborate with marketing and product teams to align efforts and enhance offerings.
   Monitor competitor activities and adjust strategies accordingly.
   
5. Data Analysis & ReportingTrack sales metrics and analyze performance to identify areas for improvement.
   Generate regular reports on sales activity, revenue performance, and market insights.
   Leverage data-driven insights to refine sales strategies.
   

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, or a related field. A Master’s degree is a plus.
• Experience:Proven experience as a Sales Manager or in a similar leadership role.
  Strong track record of meeting or exceeding sales targets.
  
• Skills:Excellent communication, negotiation, and presentation skills.
  Strong leadership and team management abilities.
  Proficiency in CRM software and sales analytics tools.
  Ability to work in a fast-paced, results-oriented environment.
  

Key Attributes:

• Results-driven and customer-focused.
• Strategic thinker with strong problem-solving skills.
• High level of initiative and adaptability.
• Strong interpersonal skills and ability to inspire others.

Job Description:

• Manage monthly closing of Accounts and submissions of monthly/quarterly reports
• Provide supervision and guidance of staff in AR section
• Provide mentoring on claims matters, including Medisave/ Insurance
• Handle patient subsidy plans and manage Patient Deposit transaction
• Involve in system enhancements and project implementations to align with new statutory or operational requirements

Requirement:

• Degree in Accounting or ACCA/ CIMA or equivalent
• Minimum 1-2 years of relevant working experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

About us:

Founded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act.

We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and corporates. Leveraging on our deep heritage, we aspire to be an innovative fintech leader driving integrated payment and financial services.

For more information: https://dcscc.com/about-us

Responsibilities

Non Financial Risks:

• Lead the development and maintenance of non-financial risk policies and tools (e.g. operational risk policies, MAS outsourcing guidelines, Risk Appetite Statements and Key Risk Indicators)

Financial Risks:

• Lead the development and maintenance of financial risk policies and tools (e.g. credit risk policy, merchant acquiring risk policy, credit scorecards and other analytical tools)

Investor Relations support:

• Provide external stakeholders with a view of the material risks and key risk mitigants employed for securing capital for the company.

Advisory:

• Provide advice and guidance to senior management and board on enterprise-wide risk related matters

Requirements:

• 8 to 10 years of experience in a financial institution.
• Good understanding of analytical methodologies and practices.
• Experience with financial (e.g. credit risk, merchant acquiring risk) and non-financial risk (e.g. operational risk, MAS outsourcing guidelines) policy development
• Prior team lead experience preferred but not a must to have.
• Strong problem-solving skills: Able to break down problems exhaustively and comprehensively in a structured manner and use data to drive decisions

Job Summary:

The Site Supervisor oversees the day-to-day operations on construction sites, ensuring that the work is completed according to project specifications, on time, within budget, and in compliance with safety regulations. They manage construction teams, subcontractors, and suppliers while coordinating tasks and addressing issues as they arise. The Site Supervisor also ensures quality control and adheres to company policies and industry standards.

Site Management: Supervise all on-site activities, ensuring the construction process runs smoothly from start to finish.

Team Coordination: Manage, direct, and motivate construction workers, subcontractors, and other personnel to meet deadlines and work efficiently.

Safety Oversight: Ensure that all construction activities follow health and safety regulations and that the site is a safe working environment.

Quality Control: Monitor the quality of work, conduct inspections, and ensure compliance with project specifications and local building codes.

Resource Management: Oversee the delivery, storage, and usage of materials, tools, and equipment on-site, ensuring optimal usage.

Scheduling: Help develop and maintain construction schedules, ensuring projects stay on track and within deadlines.

Problem Solving: Address and resolve issues on-site, including delays, material shortages, or unforeseen challenges.

Communication: Serve as the primary point of contact for project managers, architects, engineers, subcontractors, and clients, ensuring effective communication and reporting.

Documentation: Maintain daily reports on project progress, work completed, and any issues encountered. Document any incidents or safety violations.

Compliance: Ensure all work is performed in compliance with legal and regulatory standards.

Skills and Abilities:

Strong leadership and supervisory skills to manage teams effectively.

Excellent knowledge of construction processes, materials, and safety standards.

Ability to read and interpret blueprints, plans, and technical drawings.

Strong problem-solving and decision-making capabilities.

Good organizational skills and attention to detail.

Proficiency with construction management software (e.g., Procore, Buildertrend) is often preferred.

Good communication skills to interact with various stakeholders.

Job Requirements

Education and Qualifications:

High school diploma or equivalent (required).

A degree or diploma in construction management, civil engineering, or a related field is preferred.

Certification in construction safety (e.g., OSHA) is often required.

Experience:

Come join us to express your Andaz as Housekeeping Team Leader/Supervisor – Public Area if the following describes you.

You have an eye for details and are a good team player. You are consistent and responsible, with your passion lying in sharing knowledge with the team. create a seamless and memorable stay experience for the guests gives you a sense of achievement.

Your passion for the people on your team and the impact they have on guest care fuels your day. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know.

Your Profile

•Minimum 1 year work experience as Team Leader - Housekeeping in a luxury international brand hotel.

•Good problem solving, communications and interpersonal skills are a must.

•A can-do attitude

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

• Performance Cycle Operations: Support the operational tasks of the performance review cycle, including coordination, data preparation, follow-up, and progress tracking.
• Market Data Research: Assist in collecting and analyzing market salary data to generate actionable insights for decision-making.
• Data Cleaning & Analysis: Perform basic data cleaning and analysis using Excel or Google Sheets to ensure data accuracy and relevance.
• HR Project Participation: Contribute to other HR initiatives related to employee performance and rewards.

• Duration: At least 3 months
• Language: Proficiency in English as the working language.
• Skills:
• Strong proficiency in Excel (e.g., pivot tables, formulas) and Google Workspace tools (Docs, Sheets, Slides).
• Highly detail-oriented with excellent organizational skills.
• Ability to analyze and interpret data with strong problem-solving abilities.
• Educational Background: Currently enrolled in an undergraduate or master’s program in Human Resources, Business Administration, Economics, Management, Statistics, or related fields.
• Interest and Understanding: Interest in performance management and rewards. Having basic knowledge of HR concepts is an advantage.

Unravel the best practices of brand communication and customer success as our Customer Success Management Associate.

If you’re a Communications/Business Management/Hospitality graduate who wants to be at the forefront of championing our brand's success by fostering strong relationships with our customers, come join us in this multi-faceted role in ensuring that our customers' expectations are not only met—but always exceeded!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research and data-driven methodologies to achieve one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia and the Philippines. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a curious and resourceful Customer Success Management Associate who wants to master a wide variety of customer relations functions and manage a team by the end of our Customer Success Management Programme!

[Your Role]

As our Customer Success Management Associate, you’ll be a key team player in our strong-knit Customer Care team where you will have ample career progression opportunities to help shape a service culture that you can take pride in.

For a start, you’ll be involved in these 3 key growth areas:

Customer Management Superstar:

• Develop a deep understanding of our courses to make appropriate recommendations to our customers: Hard selling is not in our DNA — we believe in matching our customers to our programmes that best fit their learning needs. To help ensure that our students and parents derive the most value out of their learning experiences with us, you’ll learn about the key takeaways and frequently asked questions of each course, and how to communicate these to them effectively.
• Deliver personalised and enjoyable brand experiences through our various communication channels and at our centres: 95% of our communications are digital (WhatsApp messages, phone calls and emails) and 5% are in-person at our front desk. Besides honing your in-person communication skills such as greeting our customers warmly and guiding them to the correct classroom on-site, you’ll have the opportunity to learn the best practices of how we consistently deliver the same warm and professional customer experiences online as well!

Operations Extraordinaire:

• Assist with critical customer success operational tasks: Making the best programme recommendations is only the first step in our playbook to creating a delightful brand experience for our customers. You’ll deep dive into the different types of support our customers typically require and how to meet them, such as collecting fee payments, arranging replacement lessons and troubleshooting technical difficulties during online classes.
• Support Customer Care team in essential administrative activities: In order to understand the ins and outs of the work of our multi-faceted Customer Care team and eventually lead them, you’ll be actively involved in manoeuvring the intricacies of our back-end operations such as receiving courier deliveries, updating class schedules, fulfilling e-commerce orders, and ensuring that our pantries are always well-stocked!

Crisis Communications Champion:

• Resolve escalated customer issues effectively: Being able to handle customer escalations with finesse is what will set you apart from other customer relations professionals and we want to help you get there. With your understanding of our internal processes, policies and customer requests, you’ll have the opportunity to translate what you’ve learnt in school about crisis communications to real-life escalated cases to ensure win-win outcomes for both our customers and the company in a timely manner.
• Analyse and establish root causes of common and unique customer-related issues and solutions: Designing effective customer solutions in The Pique Lab would require you to develop a comprehensive understanding of how our customers think and behave while manoeuvring our policies strategically. To do this, you’ll be involved in coordinating with different teams to understand possible root causes of common and unique customer-related issues, propose viable, customer-centric solutions and document these scenarios for training purposes.

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