• Position: Account / Senior Executive x 2
• Basic Salary: $2,800 - $3,600 + Bonus
• Working Time: Monday to Friday, 8am - 5pm
• Working Location: NorthStar @ AMK , S569880
• Office Between Serangoon. Ang Mo Kio, Hougang

Company is a Distributor of natural and organic professional haircare in Singapore.

Job Responsibilities:

• Maintain full set of accounting records for multiple companies.
• Processing sales data.
• Prepare monthly bank reconciliations.
• Work closely with external counterparties for completion of monthly/yearly closing.
• Provide reliable data for cash flow projections.
• Maintain Fixed Assets Register.
• Review AR/AP ageing with long outstanding balances and follow-up with appropriate actions.
• Assist in preparing quarterly GST reporting.
• Prepare monthly accounting schedules.
• Prepare year-end statutory reports.
• Liaison with auditors & external consultant
• Ensures compliance with local government requirements.
• Perform other related duties as assigned by immediate superior.

Job Requirements

• Basic Bookkeeping or Accounting qualifications.
• Minimum 2 years of relevant experience in accounting job, ability to maintain full set of accounts will be an advantage.
• Proficient in MS Excel and common accounting software

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• Account Executive
• 5.5 days, Mon to Fri 8am to 5pm; Sat 8am – 12pm
• Salary: $3000 - $4000
• Location: Changi Airfreight Centre

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Handle full set of accounts, prepare management accounts and audit schedules
• Review subsidiary accounts and analyse variance
• Liaise with external auditor on audit matters and audit schedules
• Experience in using internet banking for payment
• Payroll processing
• Ad hoc duties as assigned

Requirements:

• With degree in Accountancy or equivalent
• Min 3 years in handling full set of accounts independently

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.

Job Description

• Formulate and implement effective procedures and protocols to ensure that financial transactions are accurately recorded, monitored, and maintained within the core banking system.
• Responsible in the bank’s financial statements, ensuring they are accurate and timely, and complying with all relevant regulations and directives. This also includes managing year-end statutory accounts and other reporting needs.
• Ensuring compliance with Banking Act and MAS directives within the financial reporting process and other applicable laws and regulations.
• Ensuring timely and accurate financial reporting to Head Office, MAS and other stakeholders. This includes reports like MAS 610, MAS 649, BIS report, MCB, Liability Base etc.
• Ensuring timely and accurate GST reporting to the IRAS.
• Managing the bank’s annual budget, involving planning and forecasting the bank’s financial needs and resources.
• Ensuring compliant in maintaining Minimum Liquid Assets (MLA) and the Liquidity Coverage Ratio (LCR) under the requirements of MAS.
• Liaise with internal/external auditors, MAS officers, head office, the company’s secretarial service and tax agents. This involves collaborating with these parties to ensure compliance and address any issue.
• Expense processing involving the process of approving expenses in ensuring accuracy, compliance, and effective use of bank’s approved budgets.
• Ensuring proper recording of the bank's fixed assets in complying with accounting standards and tax regulations.
• To discharge other duties and responsibilities as assigned by the Management of the Bank, at its sole discretion.

Requirements:

• Degree in Accountancy or equivalent
• At least 5 years working experiences in banking industry.
• Proficient in Microsoft Office application, especially Excel
• Interpersonal relationship skill and a good team player

About DDB Group Singapore – With a focus on innovative marketing, DDB Group Singapore builds brands and business with its specialised divisions: DDB, Tribal Worldwide (digital), TracyLocke (shopper marketing), Track (e-commerce, data and CRM) and TellingStories (film and content). DDB Group Singapore is also the regional hub agency for DDB Asia. It is part of the DDB Worldwide communications network – the fourth largest communications network in the world, with more than 200 offices in over 90 countries.

Responsibilities:

The Account Director serves as the primary liaison with senior clients and will manage a team of Account Managers and Account Executives.

Required Skills & Preferred Qualifications:

• Possess minimum 5 years’ experience in advertising and/or marketing communications
• Must have integrated communications experience across TV, print, radio to digital, mobile and social media
• Lead development of strategic execution plans and proposals for IMC’s
• Ability to work collaboratively with internal planning, creative and project management teams to deliver solid work
• Proactively resolve the client’s problems and provide execution ideas
• Good finance controller in quotation and project cost control
• Basic understanding of research methodologies
• Proficient in written and spoken English
• Possess excellent presentation and selling skills

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Targeted Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

• Oversee all accounts, human resource and administrative matters of the company.

• Prepare and handle daily accounting operations, such as invoicing, payment, payment voucher, reconciliation of bank statements, etc.

Accounting Responsibilities:

• Verifying suppliers invoice, intercompany transactions

• Preparation of Payment Voucher and Payment to Suppliers

• Verifying and processing expenses claimed by (Petty Cash)

• Daily bookkeeping

HR Responsibilities:

• Assist with foreign employee work pass applications and renewal

• Assist on foreign employee income tax payment

• Assist with preparation and issuance of Appointment Letters

• Prepare monthly payroll, payment and payslips

• Employee leave and public holidays recording

Administrative Responsibilities:

• General administrative duties

Requirements:

• Proficient Microsoft Office (Word & Excel)

• Able to work independently and multi-task efficiently

• Positive work attitude and able to work as a team

• Well Established Company
• Basic $3000 - $3500 + Commission + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working days: Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• Build and maintain long-term relationships with key clients
• Identify opportunities for account growth and develop strategies to increase revenue within key accounts
• Develop and implement detailed account plans to meet client objectives and drive business growth
• Collaborate with the sales and marketing teams to create customized solutions and presentations for clients
• Serve as the main point of contact between the client and the company
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Certificate/Nitec/Diploma in Sales & Marketing, Business Management or related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Account Executive

Up to $4000

5 days work

Location: Pioneer North

Job Description:

* Handle full sets of accounts for entity / multiple entities.

* Process and manage accounts receivable and accounts payable.

* Assist in managing the day-to-day finance and accounting functions of the company and its subsidiaries.

* Record and manage transactions and events relating to inventory, accruals, prepayments, capital structure, and finance costs.

* Prepare and manage intercompany transactions, reconciliation, and settlement.

* Manage credit control and perform bank reconciliations and collection.

* Responsible for quarterly GST Reporting.

Requirements:

* Diploma or Degree qualification in Accounting / Finance or related field.

* 3-5 years of relevant working experience

* Knowledge of using Navision software Microsoft Dynamics NAV.

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Account cum Admin Assistant / Executive

Working Hours: Monday-Friday (9.00 am - 6.00 pm)

Working Location: Bartley

Salary: $2000-$2800

Requirements

• Preferably with 2 years of Administrative/ Accounting experience

Responsibilities

• Assist the company's management team with administrative and accounting tasks.
• Perform general office duties and upkeep of office to ensure that it is always neat and tidy.
• Assist to prepare sale quotation and invoices
• Keep good records of the company documentation.
• Assist in coordination with vendors
• Printing, scanning and filing documents (e.g. tax invoices, invoices issued etc.)
• Keeping good records of supplier invoices and payment
• Other admin/accounts duties as assigned by superior.
• Assist team on project coordination if required
• Assist team on submitting permit to work application to landlord before projects commence

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Address: Central Link
• Working days: 5 days Mon to Fri 9/10am to 5pm (can WFH 1-2 days per week)
• Salary: $2500 to $3000

Requirements

• Diploma in Accounting, Finance, or a related field.
  2 years of full-set accounting experience.
  Proficiency in accounting software (e.g., QuickBooks).
• We are a start-up interior design firm looking for detailed-oriented and organized accounts executive to join our company.
• We allow hybrid working arrangements and has a collaborative working environment.

Job Description:

• Handle full sets of accounts including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, maintenance, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger
• Manage day-to-day financial operations and monitor cashflow
• Prepare and review gst submission and tax returns
• Preparation of financial statements and assist in other related statutory filings required
• Manage end to end payroll process, including preparation, calculation and disbursement of monthly salary/commission
• Ensure compliance with all statutory requirements such as CPF, income tax and other relevant payroll tax obligations
• Support general administrative task

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Role and Responsibilities:

• To oversee payroll, payable and receivable account transaction on daily/monthly/quarterly/yearly basic
• To assess the all transaction attention to detail to ensure the accuracy before approve all the payment transaction to suppliers, vendors as well as internal staff’s salary, reimbursement matters.
• To coordinate with HR Department on Levy, CPF, Taxation transaction
• To respond account matter to client via phone call, correspondences
• Manage a documented system of accounting policies and procedures
• Oversee the preparation of the organization’s budget
• Plan and coordinate the annual financial audit report
• Analysing the financial performance of the company and suggesting insights to improve it
• Preparing monthly accruals, pre-payments and other accounting duties
• Prepare the company's financial statements and annual reports, taxes and other financial compliance matters following the rules and laws of the statutory compliance requirements
• Advise the company on all financial matters and support growth strategies of the company, including financial forecasts and overhead costs

Qualifications and Education Requirements

• At least Diploma in Finance Accounting
• A Diploma or bachelor's degree in a relevant field such as Business Administration, Management, or a related discipline is often preferred.
• Leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of budgeting

Job Summary:

At Zeno Exhibition, we aim to create influential, creative, industry leading spatial experiences. Our mission is to deliver extraordinary experiences through simple, user-friendly services and best-in-class execution.

Become a part of our innovative team as an Account Manager, where you'll drive growth and build meaningful relationships with top-tier clients. This role offers an exciting chance to work across diverse industries, creating impactful strategies and delivering exceptional value.

Roles and responsibilities:

• Identify and pursue new business opportunities aligned with the company's expertise in events, exhibitions, retail, experiential marketing, content, and technology.
• Lead pitches and proposal development, collaborating with teams and specialists to deliver comprehensive solutions.
• Develop client strategies, identify needs, and create tailored approaches to address them effectively.
• Drive business growth locally and regionally through strategic account management and continuous improvement of client activities.
• Establish and maintain strong client relationships, hosting regular POV meetings to share insights and deliver value.
• Strengthen relationships with new and existing clients through communication plans, ensuring visibility and strategic support.
• Undertake project management responsibilities as needed, ensuring seamless execution and delivery of initiatives.

Requirements:

• Minimum Diploma holder in any studies
• Minimum 2 years of working experience in sales.
• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as trade shows, conferences, product launches, activations
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

⁠Interested candidates please send your resume to [email protected]

For more information about Zeno Exhibition. Please visit: https://zenoexhibition.com/

Role Purpose
1. Conduct Customer pricing analysis for country requests regarding special rates.
2. Create Non-Standard Rate Cards (Custom PIDs) for special rates in GRE.
3. Support the collection and/or review of existing or proposed customer rate cards in countries.
4. Coordinate work balance among the Key Account Pricing Team.

How will you contribute to the success of DHL?

1. Conduct Customer pricing analysis for country requests regarding special rates
   - Assess customer analysis requests from country pricing teams and ensure input information and strategy are complete.
   - Extract data for existing customer business in place and prepare respective customer pricing analysis reports.
   - Simulate and analyze entire customer business with existing and potential volumes using up-to-date pricing tools and systems.
   - Generate accurate Customer Pricing Reports for responding to countries’ requests (including, but not limited to, the GRE Pricing comments/ recommendations, overall opportunity snap-shot, detailed analysis by product, lane and weight breaks, etc.).
   - Ensure documentation of customer price analysis and reports according to standards.
   - Where required, support the regional process for any Key Account pricing that is eligible for regional review.
   - Maintain record keeping of statistics to support KAP process measurement including tracking of number of requests by country, turn-around time (TAT), requests outside of agreed SLA, etc.
   - Initiate and run continuous improvement initiatives/projects and workshops.
2. Create Non-Standard Rate Cards (Custom PIDs) for special rates in GRE.
   - Create rate cards from scratch as needed and/or PIDs in the GRE system based on the country pricing team’s input.
   - Where required, interpret overall country requests for price levels and translate these into specific target prices in Custom PIDs whilst ensuring that guidelines on minimum price levels, discounting, and GPP are followed.
   - Ensure PIDs are fully GRE compliant.
   - Included in this is the creation of PIDs for Global Customers from the Global Customers Alignment (GCA) team.
   - Train new colleagues on the day-to-day job and perform audits on the work done by other colleagues.
   - Deactivate outdated customized PIDs.
   - Maintain non-standard fuel surcharge for Global Customers.
   - Get involved in GRE deployment to support the creation of customized PIDs during the rating freeze period.
   - Support GRE countries in escalating system issues.
3. GPI for GRE countries
   - Execute Annual GPI for GRE countries.
   - Execute Off-cycle GPI for GRE countries.
4. Support with the collection and/or review of existing or proposed customer rate cards in countries
   - Contact countries to gather existing customer rate cards.
   - Consolidate customer rate cards, review, validate, and convert to a global standard format as needed.
5. Coordinate work balance among the Key Account Pricing Team
   - First point of contact for the different stakeholders/business partners.
   - Manage the audits which have to be done on the work performed by other KAP team members.
   - Train and coach colleagues in difficult situations and with difficult requests.
   - Maintain and write work instructions for all processes within the KAP team.
   - Analyze reports and perform quality data cleansing in accordance with policies.
   - Participate in business meetings.
   - Ensure a good understanding of all relevant systems and processes to be(come) Subject Matter Expert in KAP.
   - Support testing activities as appropriate.
   - Review and analyze monthly KPIs.

Requirements:

• University degree with strong analytical background (e.g. Business Administration, Finance, Economics).
• Preferable +2 years of experience in related functions, desirable DHL Express experience in an analytical, financial, or Customer Accounting function.
• Preferred candidates would have previous experience in Pricing, Costing, Pricing Implementation (GCI), Billing (CMF), Products/Marketing, and/or EKAD roles.
• Country/Cluster/Regional/Global experience.

Role and Responsibilities

• To maintain accurate and up-to-date records of all accounts payable transactions
• Work closely with internal departments and external vendors to resolve any payment issues or discrepancies if any
• To assist senior financial officers as needed or other accounting duties as assigned by the Accounting Manager
• Review invoices for appropriate documentation prior to payment
• Review and process employee expense reports
• Perform invoice and general-ledger data entry on monthly basis and submit to Account Manager
• Execute credit card and bank account reconciliation
• Generate purchase orders when necessary
• Obtain and print signatures on all checks
• Process and code invoices, ensuring accuracy and timely payment

Qualifications and Education Requirements

• At least 3 years’ experience in Finance. Associate’s degree or background in business or equivalent.
• Experience in accounts receivable (or accounts payable)
• Experience in driving process improvement
• Strong mathematical skills
• Understanding of basic principles of finance, accounting, and bookkeeping
• Superb time management and detail orientation

Our client is a global and established Multinational Company, who is seeking to recruit an Enterprise Account Manager (Logistics). This position is based in Singapore.

Enterprise Account Manager (Logistics)

Responsibilities

· Act as customers' point of contact, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.

· Manage portfolio of existing customers and potential customers via 'face to face' sales visits.

· Produce necessary information for management to evaluate performance vs. key performance indicators.

· Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant departments.

· Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.

· Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of- Wallet and new customer.

· Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET.

· Weekly Pipeline movement reports to Sales Management.

· Adhere to regional/country standard profit margins and discount guidelines.

· Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.

· Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.

· Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).

· Continually develop knowledge of company’s products & services and general commercial awareness in order to provide the best possible solutions to the customers.

· Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.

· Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.

· Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.

Requirements

· Your aptitude to handle customers with personal care and empathy and putting the customer at the center of every decision.

· Your ability to view opportunities from the customers perspective and influence decisions.

· Your willingness to build and manage strong relationships & partnerships

· Your cross Border Thinking capabilities.

· Your capability to adapt to a changing environment and handling multiple priorities.

· Your powerful communicator skills.

· Your courage in bringing forward ideas and innovative in approach.

· Your readiness to always grow and learn.

· Minimum of 3 years of sales experience

· Strong communicator (in written & spoken English) with excellent numeric and presentation skills

· Strong individual who can work independently and within a team to deliver results

· Able to maintain effective performance under pressure

· Preferably with Degree in Business or equivalent

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Description:

• Provide administrative support to team
• Perform accounting related reconciliations
• Maintain an organised filing system of paper and electronic documents.
• Taking calls of clients, responding to emails.

Requirement:

• At least 1 year relevant experience in admin and accounting
• Preferred Diploma holder or minimum GCE ‘O’ level.
• Proficient in MS Office applications
• The ideal candidate is a nice, friendly person, able to multi-task and work independently.
• Working Hours: 5.5 days, Mon – Fri (8.45 am – 5.40 pm), Sat (8.45am - 12.45 pm)

We are seeking a highly organized and detail-oriented Construction Admin cum Account to assist in the management and coordination of construction projects.

Main Duties and Responsibilities:

- Issue invoices in a timely manner.

- Assist in managing and coordinating with various stakeholders, including consultants and contractors.

- Ensure timely issuance of Statements of Account (SOA) and track payments.

- Monitor construction progress, conduct site inspections to ensure compliance, and identify discrepancies.

- Assist in preparing, managing, and administering construction contracts.

- Prepare and submit project progress reports.

- Perform other relevant duties and tasks as assigned.

Requirements:

- Diploma in Administration or a related field.

- At least 2 years of relevant experience in accounting, bookkeeping, or a related field.

- Proficiency in accounting software, drafting tools, and project management systems.

- Excellent coordination and stakeholder management skills, with the ability to work with diverse groups.

- Detail-oriented, organized, and a collaborative team player.

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The TikTok Account team provides identity and access related services to TikTok and TikTok ecosystem businesses (Ecommerce, Business, Music, Live). We are building Account as a foundation service to empower business innovations.

As a product and platform team, we build robust and reliable systems to facilitate the company's various directions, also proactively facilitate user account access growth and security. We are facing engineering challenges across scalability, reliability, security and system performance, as well as a wide variety of business challenges.

On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right.

Responsibilities:

1. Design, test, deploy and maintain backend services and core components of distributed systems.

2. Conduct system designs and code reviews.

3. Collaborate with other engineering teams to elevate technology and consistently apply best practices.

4. Constantly evaluate and improve efficiency, scalability, and stability of our systems.

Qualifications

Minimum Qualifications

1. BS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.

2. Experience in one or more programming languages such as Go, Java, C++, Python etc.

3. Abilities to quickly ramp up on new technologies, tools and domain knowledge.

4. Experience in backend server development and database solutions.

Preferred Qualifications

1. Good problem-solving, analytical thinking capabilities and exceptional attention to details.

2. Good communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About our client: Our client is in the Utilities industry.

About the role: This role will be based in either Singapore or Taiwan and will require travel across several Asian countries, primarily Taiwan, Singapore, Japan, South Korea, Hong Kong, and China.

1) Market Management

• Owner of the development of the ME market for the zone and the zone ME Strategic KA’s regional leadership as relevant
• Liaise with Group GMD (Group Market Director), adapt to local/zone context the Group’s operating model
• Organize zone C-level meetings with ME Strategic Accounts
• Active survey and knowledge on the ME Market and Key Players’ needs and solutions developed (Competitors watch). Ensure the right timed go-to-market testing of the Innovation topics with well selected ME Key Accounts
• Define and develop solutions (across all portfolio of solutions & business models: water - including water technologies, energy, waste management) that could answer or/and anticipate the market/clients’ needs and trend with the support of the technical/marketing teams

2) Key Accounts Management

• Management of the Zone’s ME Strategic Key Accounts/Prospects (client stakeholders mapping, engagement & networking, anticipate the clients’ needs and trend, develop long-term innovative partnership…)
• Coordinate commercial response to solicited and unsolicited market opportunities
• Establish the stakeholders mapping of the Clients and their clear decision making process (technical, economic and business buyers)
• Establish a clear competition landscape
• Establish the first commercial contact, propose and test different solutions with the clients and eventually coordinate the transition to the project team while remaining part of the project team and the owner of the commercial actions.

About you:

• Bachelor’s Degree (min) or Master, preferably with technical or/and commercial background
• At least 10-15 years of experience working for a leading company in the Microelectronics industry, with preferably the experience in Asia and in Strategic Planning, Commercial Development, Marketing, Strategic Partnership, Operation…
• Able to travel in Asia for short periods on mission
• Leading commercial Knowledge of the ME Market Drivers and Key players, familiar with ME manufacturing processes and supply chain environment
• Own or/and able to build up and develop a strong commercial network at all levels, including C-Level relationship within the ME industry and clients in Asia
• Commercial experience for unsolicited proposal
• Familiarity with managing multi-stakeholders projects, including the corporates
• Experience of being a critical resource within a multidisciplinary project team
• Commercial mindset with high creativity based on market and client demands
• Quick Learner and curious to learn, especially with regard to the company's business (business models, water-energy-waste management solutions and values proposition…)
• Empathy, Open minded, team player
• Able to work in multi-disciplinary and multi-cultural environments
• Good communication skills, strong team spirit and high performance achiever
• Highly self-motivated to achieve a successful career in business development
• Ability to work with remote and matrix management’s requirements and constraints
• Ability to manage multiple projects across countries, Business Units and with different stakeholders both internal and external.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Join a dynamic team and contribute to the success of a global leader in ICT infrastructure and smart devices. We are seeking a highly motivated and results-driven Account Manager to drive business growth within the Aviation, and E-commerce sectors

Responsibilities

• Identify, qualify, and pursue new business opportunities within the target sectors, developing and executing targeted account plans
• Build and nurture strong, long-term relationships with key decision-makers at target accounts, including C-level executives
• Develop and present compelling solutions that address customer challenges and leverage the latest ICT technologies
• Achieve and exceed sales targets, drive revenue growth, and contribute to the overall success of the business
• Conduct market research and analysis to identify emerging trends and opportunities within the target sectors
• Work closely with internal teams (e.g., sales engineering, marketing, product management) to ensure successful project delivery

Requirements

• Bachelor's degree in Business, Computer Science, or a related field
• 5+ years of proven success in enterprise sales, account management, or business development within the ICT industry
• Demonstrated experience in selling complex solutions to customers in the Aviation or E-commerce sectors
• Strong understanding of IT trends, including cloud computing, networking, cybersecurity, and digital transformation
• Excellent communication, presentation, and negotiation skills with the ability to influence key stakeholders
• Strong analytical and problem-solving skills with a data-driven approach

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

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#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Chinese to support customer in Greater China.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.