*No experience welcome

Primary Responsibilities

• Support the smooth running of the day-to-day operations of the gym
• Greet and check in members and verify memberships
• Ensure cleanliness and maintenance of all gym equipment
• Attend to customer inquiries through various channels such as phone, email, person
• Any other ad-hoc task / duties that may be assigned by club management from time to time

Requirement

• Keen on pursuing a career in a fast paced environment
• Possess a good sense of customer service, responsibility and integrity
• Basic computer literacy/knowledge in Microsoft office
• Able to commit to a 5.5 day work week

• Create a sales strategy to provide revenue retention, revenue growth, and new business for your personal client portfolio in order to reach or surpass your personal sales targets and overall organic business growth goals.
• Sets clear objectives for each sales call or meeting; adapts standard materials to deliver engaging presentations to customer decision makers and influencers; asks pertinent questions to gather information, assess the level of interest of customers, and identify and respond to areas requiring additional information or explanation.
• Create a personal network in the business sector and represent the firm to clients and at business sector events. Obtains market knowledge and raises the company's visibility and reputation, as well as its goods, services, and capacity to deliver comprehensive safety solutions.
• Configure product and service solutions, as well as associated contractual conditions, to satisfy the mid- to long-term demands of clients, including input from appropriate internal specialists.
• Presents the solution to client representatives and negotiates an arrangement within a set of commercial constraints.
  

Qualifications:

• 2+ years of experience in sales or inside sales position
• Experience of sales within marine or fire industry
• Must be a self-driven professional

Role Description
This is an exciting role for a sales professional comfortable with F2F acquiring.? Ideally you will possess some previous experience engaging with merchants and SME’s, often in the context of a payment and financial discussion. Remuneration will be a combination of base pay and attractive variable sales incentives.
Principal Responsibilities

• Primary role is to perform B2C site visits and calls in order to promote and enable Amex acceptance
• Combing of malls and geo-hotspots to identify opportunities and build/manage a leads pipeline of new merchants
• Engage and sell to key decision makers across both existing and?targeted merchants
• Undertake effective portfolio and pipeline management with the support of the team leader
• Work with internal stakeholders to ensure the smooth execution of the merchant onboarding process
• Build and leverage relationships with merchants and provide solutions to their needs and generating additional leads and referrals
• Working closely with our core team, gain and provide regular updates and insights and develop new business understanding of the merchants
• Ensure 100% compliance of mandatory internal processes and controls
• Support to help you achieve your goals:
• Structured training programs alongside regular coaching and mentoring with your leader
• Ability to leverage on Amex global branding and various marketing initiatives available for merchants throughout the year

Qualifications

• Minimum 1 year of sales experience with proven sales record, preferably in the acquiring space
• Team player with exceptional presentation skills, time management skills and ability to work under pressure and meet allocated deadlines
• Self-motivated with abilities in influencing/negotiating with customers
• Proven effective conflict resolution and good negotiation skills
• Knowledge in CRM applications, preferably, Salesforce
• Flexible, team player and able to thrive in a dynamic working environment.

Interested candidates may send in their resume and cover letter directly to [email protected]
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Full-Time Position!

Location: City Hall / Bugis / Bras Basah

Working hours: Monday to Friday, Flexi-reporting hours between 8.30am to 10am

Salary: $3,300 to $3,800 per month + AWS + VB

Job Description

• To acquire IP (intellectual property) rights from external companies to collaborate with our trading card games
• Source and identify new business opportunities from companies whose IP will fit into our games
• Negotiate and execute new/renewable license agreements to comply with contractual requirements for product titles and maximize revenue opportunities
• Negotiate royalty and minimum guarantees with companies for their IP
• Create and manage licensing business documents, processes and records in both Japanese and English, including, but not limited to, licensing agreements/contracts administration, rights management, product release calendars, tracking of payment and royalties, facilitating of additional copyright licenses as necessary
• Assist in the approval process of licensed products and marketing materials

Job Requirements

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field
• At least 2 years of work experience in a relevant field
• Excellent communication skills in English and Japanese, both written and oral, to liaise with Japanese speaking associates (Possesses JLPT N1, or experience with using Japanese language in business settings preferred)
• Sensitive to cultural and linguistic nuances
• Excellent at schedule management and multitasking
• Adept at working both independently and in a team
• Effective decision-making skills, strong negotiation and problem-solving skills
• Meticulous and attentive to detail
• Has basic knowledge of games and/or anime
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

Intereted Applicants click on "APPLY NOW" !

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Facility Management (Cleaning Division)

Position: Business Development Executive

The Business Development Executive is responsible for driving long-term growth for the company by building key relationships, identifying business opportunities, and negotiating business deals. The role encompasses market research, strategic planning, and client management, all aimed at increasing revenue and enhancing the brand. The Business Development Executive also collaborates with other departments to ensure that business goals align with organizational objectives. The goal is to foster partnerships, enter new markets, and optimize revenue streams.

Work scope:

Market Research:

Conduct research to identify new business opportunities, including new markets, partnerships, and customer needs.

Strategic Planning:

Develop and implement business development plans to meet growth objectives.

Client Relationship Management:

Serve as a key point of contact for potential and existing clients, maintain strong relationships, and ensure client satisfaction.

Sales Execution:

Engage directly in sales activities, including prospecting, qualifying leads, making sales calls, and closing deals to achieve sales targets.

Proposal Management:

Develop, negotiate, and finalize business proposals and contracts, aligning with both organizational and client requirements.

Partnership Building:

Engage with potential partners to explore business collaborations and joint ventures.

Revenue Optimization:

Monitor revenue streams and work on strategies to optimize profitability.

Interdepartmental Coordination:

Work closely with other departments, such as Operations, to align business development activities with organizational goals.

Marketing Activities:

Plan and implement marketing strategies, including digital marketing, brand building, and other conventional marketing channels, to support business development goals.

Reporting & Analysis:

Responsible for compiling and analysing various operational reports, including staff productivity and service quality metrics. Provides weekly updates or updates upon request, offering insights into how the organization can optimize and enhance its operational capabilities.

Requirements:

• Open to frequent travel across various sites within Singapore
• Capable of multitasking in a fast-paced work environment
• Strong verbal and written communication skills for client interaction, proposal writing, and sales presentations.
• Capable of long-term planning and setting objectives in line with company goals.
• Ability to work independently, identify opportunities, and take initiative.
• Collaborates easily with cross-functional teams to achieve common objectives.
• Strong organizational skills, with attention to detail
• A proactive individual with problem-solving skills.

Incentives:

• Career Advancement Opportunities: Benefit from a clear career path in our rapidly expanding organization.
• Flexible Work Arrangements: Enjoy the flexibility to balance work and life through our accommodating work schedules.
• Empowerment and Autonomy: Ideal for self-driven and proactive individuals, offering the freedom to manage your own schedule.
• Exposure to Management and Skill Development: Gain invaluable experience by assisting with managerial tasks or cross-department training, providing a unique opportunity for skills growth and professional development.

Responsibilities for this role:

• Manage company e-commerce platforms.
• Optimize website design to improve user experience on websites based on company online strategy
• Handle uploading/updating of products on the website, edit photos / copywrite to ensure products displayed correctly with detailed product information and compelling descriptions together with related product contents
• Create advertising materials for products
• Track site performance and product updates
• Implement online sales and marketing strategies to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, including newsletters for subscribers
• Maximize SEO rankings
• Able to construct SEM campaign and measurement
• Set up weekly reporting trackers using Google Analytics and Netsuite
• Create campaigns to promote the company’s products/services by blasting promotions via email, social media, WhatsApp, Wechat etc.
• Compile periodic market analysis and report
• Address all queries from webstore visitors/customers on a timely & courteous

Requirements:

• Bachelor’s degree or diploma in the relevant field
• Minimum 2 years of experience managing and e-commerce site
• Knowledge of Photoshop, managing online shopping platforms
• Adobe creative suite skills, Excel skills, and basic HTML skills
• Good spoken/Written English & Chinese communication skills
• Good IT skills
• Must have good knowledge on how E-commerce & M-commerce works
• Prior WordPress experience is an advantage
• 5 Working days 9.00am-6:00pm + weekend alternate half day 9.00am-1.00pm
• Available immediately would be highly preferable.

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.

Knowledge and Experience

• Minimum ‘O’ level qualification
• Diploma or Degree from preferably hospitality or related field preferred
• Minimum 2 years relevant experience in luxury hotel with at least 1 year at a supervisory level
• Excellent written and communication skills in English and ability to communicate in a second language
• Good technical knowledge of Heart of House and Guest Services Operations
• Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training, and coaching
• Effective multi-tasking and time management skills
• Knowledge and experience in problem solving
• Has knowledge of Opera (PMS)

Competencies

• Possess strong interpersonal skills.
• Understand and addresses guests and/or colleagues needs.
• Train and motivate colleagues.
• Create and maintain a cohesive environment for the team.
• Focus on service with an eye for detail and an approachable attitude.
• Work well under pressure, with the ability to analyze and resolve issues by exercising good judgment.
• Prioritise and organize work assignments and delegates work effectively.
• Self-motivated and show good initiative in a dynamic environment.
• Ensure security and confidentiality of guest and hotel information.
• Possess good computer and property management system skills
• Embrace and responds to change effectively

Why Us?

• Walking Distance from MRT
• Flexible Working Arrangement
• Opportunities for Learning and Development

The Role:

• Provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction.
• Support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up.
• To gather information and support Account Managers when there is a Tender requirement in liaison with Suppliers and Technical Solution Team.
• Respond to customers’ request on quotations and products information for new purchases requirements or renewals of licenses/maintenances.
• Assist to process Sales Orders
• Coordinate with Operations Team regarding delivery, maintenance or support issues reported by Customers.
• Foster strong customer relationships to identify additional opportunities beyond the requested products, and leverage these opportunities to drive increased sales and business growth.
• Perform other administrative duties as assigned or other duties as deemed required by Company.

What are we looking for?

• At least 2 to 3 years working experience in Customer Service Roles.
• Experience in Information Technology or IT System Integrator industry would be an advantage.
• Strong customer experience mindset, listening, understanding and responding to customers' needs.
• Keen to learn and a team player.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Garrett Lim Jun Jie, R24122758

EA Licence No: 24C2293

Duties and Responsibilities

• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• General administrative support as required by members of Transport Dept. and management
• Liaise with customers or vendors related to procurement and administrative requirements
• Monitor vessel schedule vis PSA Portnet and Jurong port system.
• Declare permit via Trade web Live(permits)
• Manage customer orders and transportation requests within the TMS, ensuring accurate input and timely processing. Manage and address customer queries that are routed by TMS systems
• Retrieve and analyze data from TMS system and or other internal systems to address customer requests
• Coordinate with internal teams, carriers, and logistics partners to schedule pickups, deliveries, and transit times in accordance with customer requirements via the TMS.
• Monitor delivery status and information in real-time, providing updates to customers and stakeholders as needed via the TMS.
• Generate and analyze reports from the TMS to track key performance indicators (KPIs), such as on-time delivery, customer volume metrics and customer satisfaction scores.
• Serve as the primary user and administrator of the TMS for managing customer orders and deliveries
• Prepare documentation for lifting operation perform in Port facilities.
• Prepare documentation for cargoes clearance from Keppel distripark,Jurong port.
• Prepare and submit police escort application for Out of Gauge (OOG) Cargoes.
• Perform general administrative duties eg, Invoicing, Filing, mailing, faxing and photocopying

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• GCE ‘N’ or ‘O’ levels
• 1 year administrative experience. (Preferred in logistics industry)

SKILLS COMPETENCIES

• Good communication skills (both verbal and written) and excellent organizational abilities.
• Familiar with PSA Portnet, Jurong Port system and trade Web Live
• Meticulous and attentive to details and follow ups
• Capable to work independently and pressure
• A good team player who is self–motivated and independent with good attitude.
• Willing to take responsibility and accountability of their role.
• Capable of identifying and suggesting improvements
• Well-versed Microsoft Office skill: Power point Presentation, Excel & Word

Working Conditions

5.25 Working days per week

Responsibility:

1. Support the financial management of the project, financial reporting, budgeting, human resources and procurement management.

2. Updating daily financial transaction into software and produce report to the management.

3. Maintain receipts and payment vouchers, cash book, ledger and different register to Finance and Accounts.

4. Prepare Bank reconciliation, prepare monthly, Quarterly, and annual financial Statement as per IFRS.

5. Sound knowledge on financial Reporting as per IAS and IFRS guide line.

6. Should have vast knowledge and user experience in accounting software Tally ERP-9 and SAP.

7. Keep records of all original agreements, contracts, and Memorandum of Understandings (MoU)

8. Store and maintain updated files of all invoices, bills, vouchers.

9. Ensure security of project staff while at work.

10. Ensure all HR documents and processes are in place and up-to-date as per the staff manual.

11. Update the personal files of all existing staff and assist in the recruitment of new staff.

12. Initiate office procurement as per the staff manual and maintain stock of office supplies and undertake procurement, as necessary.

13. Prepare comparative statements justifications for purchases.

14. Liaise with different vendors and manage working relationships with the vendors.

15. Any other job assigned by the management as and when required.

Requirements:

1. Working experience more than 15 years.

2. Minimum qualification Bachelor Degree in Commerce.

3. Willing to work under pressure & extensive working hours.

4. Good communication skill

5. Able to work Sunday or public holiday (if emergency)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Opportunities for professional growth
• A collaborative and diverse work environment.

About Our Client

A well-established brand that specializes in providing comprehensive retail solutions for the Beauty and Fashion industries.

Job Description

• Support data mining efforts to identify leads, opportunities, and recommend tailored services to meet client needs.
• Maintain and update candidate information within the CRM system.
• Assist in the preparation of weekly, monthly, and quarterly recruitment status reports.
• Manage the posting of job advertisements across various job platforms.
• Facilitate partnerships and collaborations with government agencies, educational institutions, external vendors, and suppliers.
• Establish and grow client relationships through professional networking and arranging meetings.
• Source and sustain a pipeline of potential talent from schools, communities, and social media platforms.
• Work closely with hiring managers, HR business partners, and business leaders to understand recruitment requirements.
• Engage in events and initiatives to promote knowledge sharing, learning, and networking within the retail fashion and beauty sectors.
• Compile and deliver monthly updates, internal reports, and minutes of meetings.
• Plan and execute social media campaigns and content marketing strategies, including budgeting, content development, and implementation schedules.
• Develop, edit, and refine engaging and high-quality content to support recruitment initiatives.

The Successful Applicant

• Has 5 years of recruitment experience in retail industries
• CEI License
• Posseses strong business acumen and stakeholder management skills
• Skilled in working independently, taking proactive actions, and effectively prioritizing tasks.
• Strong organizational skills, ability to work independently, and multi-task in an innovative, fast-paced environment.
• Proficiency in MS Office and recruitment tools

What's on Offer

The role offers growth in recruitment, exposure to diverse industries, and opportunities to lead impactful projects in a collaborative environment.

Contact

Nicole Chan (Lic No: R2198620 / EA no: 18C9065)

Quote job ref

JN-122024-6610868

Phone number

+65 6533 2777

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Our Client:

Our client is one of the top Japanese Engineering companies, specialising in refrigeration, water treatment equipment and machinery/ construction. They are currently looking for a Sales Executive (Engineering/ Construction) to join their Singapore Office.

The Responsibilities:

• Plan, implement and organize customer visit/meeting to close new sales to achieve sales target
• Develop and maintain strong business relationship with existing/new customers
• Develop sales and marketing strategies with action plan to penetrate new markets
• Source and develop new customer accounts and expand business opportunities
• Analyze market trends, competitor offerings and keep abreast of latest market development
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organization structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Perform any other ad hoc duties as assigned

The Requirements:

• Minimum Degree/Diploma in Engineering or equivalent with at least 3-5 years of Sales experience in building/construction industry, inclusive of Project Tendering, preferably with M&E experience
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in documentation, presentation, coordination, and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage
• Willing to travel to various job sites

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114011

Job Descriptions

• Oversee and ensure timely application and renewal of work passes
• Managing the application and renewal of airport passes and trainings for employees or contractors as and when required
• Updating of work pass holder personal details to MOM eg. address, passport details etc
• Collaborate with the L&D team and being the point of contact for administering of trainings for employees, including our subsidiaries in various regions
• Assist in handling employee related matters such as employee welfare, feedback/grievances
• Participate in recruitment activities as required, including involvement in relevant job fairs
• Assist with employee business travel and visa arrangement including reservation of flight and hotels
• Assist with organization of company-wide events, such as annual dinner
• Handle matters relating to corporate apartments eg. on-boarding/off-boarding, coordination of service and maintenance
• Provide other ad-hoc administrative support to the HR Team as assigned

Requirements

• Minimum Diploma in Business, Human Resources or related field
• Minimum 1 – 2 years of relevant working experiences
• Experienced working in a luxury retail and/or F&B sector would be an added advantage
• Strong communication skills with good command of written and spoken English
• Candidates with good command of spoken Chinese is a plus (To liaise with our Subsidiaries team in China/HK/Taiwan)
• Willingness, reliable, flexible and adaptable individual who is able to work independently
• Meticulous and task-oriented

Only shortlisted candidates will be notified.

Please apply with an updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Please send your resume and portfolio to [email protected]

Responsibilities:

• Social Media Ads Campaign implementation & monitoring
• Identify target audience segments and tailor marketing efforts to effectively draw leads for conversion.
• Regularly report on campaign performance with while providing insights & adjustments
• Utilize data-driven insights and able to data report to optimize marketing strategies and maximize ROI.
• Collaborate with cross functional teams to generate insight for any demand creation activities or leads quality
• Manage and maintain a marketing calendar to meet timely execution of campaigns and promotions.

Requirements

• Bachelor's degree in digital marketing, communications, or related fields.
• Minimum 5 years of digital marketing experience required.
• Hands on experienced in managing social media ads campaign, including budget management & performance evaluation
• Strong analytical skills to interpret data and make data-driven decisions, with familiarity in analytic tools and software such as Google Analytics, Tableau, or similar.
• Proficient in using various digital marketing platforms and tools such as Google Analytics, AdWords, and social media management tools to inform strategic decisions.
• Deep understanding of various social media platforms and their respective audiences, with the ability to create and implement effective social media strategies.
• Skilled in conducting market research to identify trends, opportunities, and the competitive landscape.
• Effective project management skills, including planning, execution, and oversight.
• Strong analytical skills and meticulous in reporting.
• Self-Motivated, hardworking, and a go-getter with the initiative to take on tasks proactively.

PART TIME POSITION AVAILABLE!!!

As a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.

You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life-long learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.

Responsibilities

• Provide personalized assistance to students regarding academic, administrative, and personal matters.
• Offer guidance on academic programs, course selection, and career pathways to students.
• Delivery & inoculate an excellent service culture to enhance student experience.
• Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.
• Maintain accurate records of student interactions, issues raised, and resolutions provided.
• Handle collection of payments and all centre related administrative duties

Requirements

• Priority & better compensation for candidates who able to work Weekend shift
• Minimum A level / Diploma in any discipline will have an advantage.
• Dynamic individual with service aptitude, passion for service delivery and a proactive approach
• Good written & oral communication skills
• Strong team player with self-initiatives & commitment to excel.
• Ability to function effectively and multi-task in a dynamic environment.
• Structured career progression plan to groom potential candidates

Interested applicants, please write in to [email protected]. We regret only shortlisted applicants will be notified.

Clinic Operations Executive

This role reports to the Clinic Operations Manager of the Group. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations executive, you are the first line support to assist with the administrative and operational support of the clinic. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Readiness

Ensure clinic’s operational readiness

Ensure up to date information related to clinic operations (e.g. operating hours)

Ensure that clinic assets are in optimal working condition, through planned review cycles and collaboration with clinics, facility management, IT teams

Ensure optimal staffing levels and resource allocation and rostering is timely and adequate

Keep abreast of latest ministry guidelines, ensure clinic’s compliance to regulatory standards, assist in licensing requirements and clinic licensing needs

Ensure stock levels (consumables and non-consumables) are sufficient to support clinic operations

2. Workflows and SOPs

Assist in the drafting of workflows and SOPs

Assist in the periodic audit of workflow, SOP compliance

Work closely with HQ and Clinic team to refine and optimize workflows and SOPs consistently

Assist in training of clinic staff and managing staff development to enhance their skills and performance

Manage patient appointments and follow-ups to optimize clinic efficiency

3. External stakeholder coordination

Work with vendors, suppliers, and contractors to ensure all materials and equipment align with project timelines, quality standards, and budget requirements.

Work with TPA/clients for clarification of claims and furnishing of supporting documents

Work with relevant agencies and PCN coordinators if there are follow ups for claims related to government schemes

Handle patient feedback, coordinate internal escalation process and track to resolution

4. Internal stakeholder coordination

Clinic

• Work with Facility Management to coordinate with clinics on the preventive maintenance of the clinic
• Work with clinic to raise IT related tickets for support/resolution
• Collating documents and submission of documents in a timely manner
• Assist with procurement related matters if necessary
• Assist clinic with patient refund (approval and execution)

COO office

• Support projects taken on by the group including but not limited to onsite health screening projects
• Support B2B related matters
• Support on tender documentations and administrative work

HR

• Assist HR in employee related claims, administering of employee feedback and performance review of clinic staff

Finance

• Assist Finance in month end closing and collation of documents from clinics
• Assist in the reconciliation of TPA/government related claims and data entry for administrative charges.
• Assist in providing inputs for budget preparation
• Generate corporate invoices for B2B clients

5. Administrative

Ensure proper documentation and filing of all operations related documents

Secretariat support - Minute taking and follow up tracking

Assist with tasks otherwise assigned to by Clinic Operations Manager.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Training will be provided

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use Microsoft Office applications

Can-do attitude

Key Responsibilities

• To manage monthly payroll processing accurately and timely basis.
• To generate and prepare payroll reports.
• To manage statutory required submission (eg. MOM survey) on timely basis.
• To assist Payroll Manager or HOD on any ad-hoc assignment.

Key Job Requirements

• Experience in managing payroll processing of up to 800 headcounts or more.
• Proficient with MOM or CPF statutory guidelines
• Proficient in using MS Office application (in particular using MS Excel to generate monthly reports).
• Strong analytical and problem-solving skills.
• Good time management skills, able to perform under pressure and able multi-task
• Good team player and able to communicate effectively with relevent internal or external stakeholders.
• Candidates with more years of relevant experience may be considered for Senior Executive position.

• Manage and create engaging content for social media platforms including TikTok, Facebook, Instagram, etc., acting as the primary point of contact and decision-maker for content creation and distribution.
• Assist in developing and executing social media marketing strategies to increase brand awareness and engagement, taking ownership of campaign planning and execution.
• Monitor social media channels, respond to comments/messages, and analyze performance metrics to optimize content, serving as the lead strategist for social media engagement.
• Maintain and update the company website with new content, products, and promotions, taking on the role of website administrator and chief content curator.
• Collaborate with key opinion leaders (KOLs) and influencers to amplify brand reach and engagement, spearheading influencer partnerships and outreach efforts.
• Assist in planning and executing digital marketing campaigns across various channels, including experience with Search Engine Marketing (SEM) and Search Engine Optimization (SEO),assuming the role of lead campaign manager and strategist.
• Utilize graphic design tools like Canva to create visual assets for social media, website, and marketing campaigns, acting as the primary designer and creative director.
• Support the marketing team in day-to-day tasks and special projects as needed, stepping into the role of acting Head of Marketing and providing guidance and direction to other team members as necessary.
• Conduct market research to identify trends, audience preferences, and competitor activities, serving as the chief analyst and insights generator for marketing strategy development
• Keep up-to-date with the latest trends, tools, and best practices in digital marketing.
• Implement new tactics and techniques to stay ahead of competitors and improve campaign outcomes.

Qualifications:

• Bachelor's degree in Marketing, Business, or related field.
• Proven experience (1-2 years) in digital marketing, SEO, SEM, or related areas.
• Experience with digital marketing tools (Google Ads, Google Analytics, email marketing platforms).
• Strong understanding of SEO, SEM, and web analytics.
• Experience with social media marketing and content management.
• Strong communication, organizational, and multitasking skills.
• Creativity, analytical thinking, and problem-solving skills.

Job Summary: The Senior HR Executive will be responsible for overseeing and managing all aspects of human resources operations, including recruitment, employee relations, performance management, and compliance.

Key Responsibilities:

1. Recruitment and Talent Acquisition:
   • Develop and execute recruitment strategies to attract appropriate talent.
   • Oversee the full-cycle recruitment process, including job postings, screening, interviewing, and onboarding.
   • Build and maintain strong relationships with external recruitment agencies and educational institutions.
2. Employee Relations:
   • Act as a trusted advisor to employees and management on HR-related issues.
   • Address and resolve employee concerns, grievances, and disciplinary actions.
   • Foster a positive and productive work environment.
3. Performance Management:
   • Design and implement performance management processes, including setting performance goals and conducting evaluations.
   • Provide guidance and support to managers in handling performance issues and developing employee improvement plans.
4. Compensation and Benefits:
   • Oversee the administration of compensation and benefits programs.
   • Conduct market research and analysis to ensure competitive and equitable compensation structures.
   • Manage employee benefits enrollment, claims, and inquiries.
5. Compliance and Policies:
   • Ensure compliance with all local laws and regulations.
   • Develop, implement, and update HR policies and procedures.
   • Conduct regular audits to ensure adherence to company policies and legal requirements.
6. Training and Development:
   • Identify training needs and develop programs to enhance employee skills and capabilities.
   • Organize and facilitate workshops, seminars, and training sessions.
   • Support career development and succession planning initiatives.
7. Leadership and Strategy:
   • Contribute to the development and execution of HR strategies aligned with organizational goals.
   • Collaborate with senior leadership to drive HR initiatives and support business objectives.

Qualifications:

• Diploma in Human Resources, Business Administration, or a related field (HR certification preferred) and above.
• Proven experience as in HR function, or similar role with at least 3 years in a similar capacity.
• Strong knowledge of HR practices, labour laws and regulations.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels.
• Proficiency in HR software such as HReasily and Microsoft Office Suite.
• Ability to handle sensitive and confidential information with discretion.

Benefits:

• Competitive salary and performance bonuses commensurate with qualification and experience.
• Comprehensive health insurance.
• Professional development opportunities.
• Company functions and trips.

• Report on teh status of accounts payable and receivable
• Invoice preparation and follow-up, financial statement reconciliation
• Update internal accounting databases and spreadsheets
• Responsible for management and budgeting of cash flows
• Review effectiveness of internal controls with respect to payment cycle
• Updating of cashbook and timely posting to the General Ledger
• Assist in the monthly closing of accounts including preparation of accounting journals and quarterly GST filling
• Handle general office adminstration matters
• Assist in other ad-hoc projects as required

• Manage and create engaging content for social media platforms including TikTok, Facebook, Instagram, etc., acting as the primary point of contact and decision-maker for content creation and distribution.
• Assist in developing and executing social media marketing strategies to increase brand awareness and engagement, taking ownership of campaign planning and execution.
• Monitor social media channels, respond to comments/messages, and analyze performance metrics to optimize content, serving as the lead strategist for social media engagement.
• Maintain and update the company website with new content, products, and promotions, taking on the role of website administrator and chief content curator.
• Collaborate with key opinion leaders (KOLs) and influencers to amplify brand reach and engagement, spearheading influencer partnerships and outreach efforts.
• Assist in planning and executing digital marketing campaigns across various channels, including experience with Search Engine Marketing (SEM) and Search Engine Optimization (SEO),assuming the role of lead campaign manager and strategist.
• Utilize graphic design tools like Canva to create visual assets for social media, website, and marketing campaigns, acting as the primary designer and creative director.
• Support the marketing team in day-to-day tasks and special projects as needed, stepping into the role of acting Head of Marketing and providing guidance and direction to other team members as necessary.
• Conduct market research to identify trends, audience preferences, and competitor activities, serving as the chief analyst and insights generator for marketing strategy development
• Keep up-to-date with the latest trends, tools, and best practices in digital marketing.
• Implement new tactics and techniques to stay ahead of competitors and improve campaign outcomes.

Qualifications:

• Bachelor's degree in Marketing, Business, or related field.
• Proven experience (1-2 years) in digital marketing, SEO, SEM, or related areas.
• Experience with digital marketing tools (Google Ads, Google Analytics, email marketing platforms).
• Strong understanding of SEO, SEM, and web analytics.
• Experience with social media marketing and content management.
• Strong communication, organizational, and multitasking skills.
• Creativity, analytical thinking, and problem-solving skills.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role:

Guest Relations Executive (Executive Club)

To support the seamless daily operations of the Executive Club, which includes maintaining exceptional service standards, facilitating communication team members, and addressing other operational needs at the Executive Club.

What you will do

The Guest Relations Executive is the core of the Rooms Department operation. The incumbent will offer the guest of the Executive Club an enjoyable, dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness. He/She will ensure the seating efficiency of the Executive Club and handle inquiries from guests via phone calls or emails.

What you bring

• Minimum of 1 year of service experience in a luxury hotel or Michelin restaurant.
• Postgraduate or diploma in hotel management or its equivalent
• Possesses Executive Club/F&B service experience and operations expertise with a strong emphasis on VIP customer service.
• Skilled in building and maintaining relationships across departments and with guests.
• Adaptable to working in a fast-paced environment
• Team player
• Attentiveness and patience towards the guest

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays

Job Description

• Prepare full set of accounts (AP, AR, bank reconciliation)
• Close accounts and perform GST and financial reports
• Work with marketing team to generate invoices and payroll
• Manage cash flow and internal control
• Liaise with different teams and clients to ensure smooth flow of operations
• Handle MOM and other government related submissions and matters
• Other ad-hoc activities

Job Requirement

• Possess at least Diploma/Post Graduate Diploma/Professional Certification in Accountancy or equivalent
• At least 1 year of working experience/Fresh Graduates are welcome to try
• Singaporean/PR/Malaysian only
• Proficient in MS Excel and other MS Office (many claim they know excel but few truly know it, please let us know how much do you understand)
• Able to communicate with all levels
• Responsible and positive with ‘can-do’ attitude
• Meticulous, independent and have integrity
• Able to work efficiently and effective under high pressure