• Account cum Admin

1. Must be able to use Xero accounting software.
2. General full set accounting functions, Organizes and maintains up-to-date financial records / Cash flow/Sales Invoice process/Filing and Data Archiving/Payroll/Prepare invoices/quotations/ PO, etc
3. Perform general administrative duties and assist with ad-hoc tasks as required.

• Day to Day accounting work
• Prepare invoice for billing upon request and orders
• Process supplier payment voucher and cheque payment
• Check all invoices against delivery order prior to payment
• Process monthly payroll
• Work pass related matters (Eg: application, renewal, cancellation, FWL and etc)
• Handling general administrative duties
• Other ad-hoc duties as assigned

As a key member of our product team, the Account Manager will report to the Business Manager (NSD). This role focuses on driving the revenue growth of the Nuclear Medicine and Therapy Business Segments. Responsibilities include increase new sales growth through strategizing sales activities and building potential pipelines. The Product Specialist will also build good working relationships with key decision makers and influencers within the Nuclear Medicine department of the restructured hospital, institutions, and private sectors. The objective is to drive sales growth, enhance customer satisfaction, and stay informed about industry trends.

Key Responsibilities:

• To strategize sales activities within assigned territories, identifying potential clients through research, networking, and diverse prospecting methods such as cold calling, email campaigns, and social media outreach.
• To exceed individual’s and team’s sales targets by closing deals and generating revenue and optimal gross profits for the company.
• To cultivate robust relationships with new and existing clients by discerning their needs, delivering excellent customer service, and ensuring they are kept informed of updates and promotions.
• To diligently pursue and surpass individual and team sales targets by finalizing deals, generating revenue, and optimizing gross profits for the company.
• To present and showcase the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
• To discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfillment of clients’ orders.
• To ensure full client satisfaction by conveying customer feedback for improvements among the marketing, product development, applications, technical service, administration support and finance departments.

Qualifications and Requirements:

• Degree or Diploma in Medical Technology / Biomedical Science / Life Sciences / Biotechnology / Radiation Physics
• Proven experience in direct sales of medical devices > 2 years
• Industrial experience and application/industry know-how in industries such as Healthcare, Research Laboratories or Institutions, Engineering services will be an advantage.
• In-depth knowledge of medical products and their applications
• Strong communication and presentation skills
• Ability to understand and convey technical information to diverse audiences.

• Basic knowledge on Accounting (AP,AR)
• Check and verify suppliers' invoice before input into system
• Update of daily collection ledgers
• Maintain proper accounting records
• Assist in issuing sales invoice and official receipt
• Track vouchers and maintain voucher tracking list
• Any other ad-hoc duties as assigned

• Basic knowledge on Accounting (AP,AR)
• Check and verify suppliers' invoices before input into system
• Update of daily colelction ledgers
• Maintain proper accounting records
• Assist in issuing sales invoices and official receipt
• Track vouchers and maintain voucher tracking list
• Any other ad-hoc duties as assigned

• Key member in Accounts Receivables department.
• Check the supporting documents for the issuance of credit notes. Follow up with Customer Service/Sales for any selling price discrepancies.
• Liaise with operations and other business divisions on any discrepancies in sales and other supporting documents.
• Perform reconciliation on accounts receivables and handle customers’ queries and request for certified true copies.
• Follow up with sales/customers on collection.
• Key in purchases in the system and ensure that the purchases are authorised and approved according to the authorisation matrix.
• Perform 3-way match of purchase invoices before posting in the accounting system.
• Perform monthly statement reconciliation with key suppliers.
• Follow up with purchasing for any pending claims or credit notes.
• Prepare instructions to the bank for payment to overseas and local suppliers based on approved schedule and verify all bank advice.
• Prepare payment for approved ad-hoc purchases
• Send monthly intercompany confirmation for transactions and balance.
• Support Account Payable department whenever required
• Any other ad-hoc duties as assigned.

Requirements:

• Minimum LCCI or Certified Accounting Technician or Diploma in Accounting or its equivalent
• At least 1-2 years’ relevant experience
• Proficient in Navision or ERP accounting software is a plus
• A meticulous and detailed person who has good interpersonal skills

• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Parameters to achieve a balance between Inventory and Forecast.
• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan.
• Establish appropriate safety stock level meeting required service levels.
• Drives continuous improvement initiatives to meet inventory goals.
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Effectively use ERP system to manage high number of material SKUs.
• Review work processes and initiate process improvement plans.
• Review materials forecast and execute Supply Plan, analyses Key Planning.

Job Requirements:

• Degree with 1-2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.
• Degree in Logistics/ Shipping with NO Experience is welcome to apply. Training will be provided.
• 5 day work week.
• Attractive Benefits.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• Degree in finance, accounting, or a related field.
• Minimum of 4 years in a finance or accounting role and be well versed in handling multiple accounts including construction work in progress accounts.

Job Description and Responsibilities

• Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial reports. Analyze financial data to identify trends and provide insights for decision-making. Ensure compliance with financial regulations and standards.
• Budgeting and Forecasting: Assist in the preparation and planning of budgets. Monitor and report on budget variances. Develop financial forecasts to support strategic planning.
• Accounting Operations: Oversee daily financial transactions, including accounts payable and receivable. Reconcile bank statements and manage cash flow. Maintain accurate financial records and ensure they are up-to-date.
• Audit and Compliance: Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Financial Strategy and Planning: Provide financial insights and recommendations to senior management. Develop and implement financial policies to improve operational efficiency. Supports the GM in strategic financial planning and decision-making
• Team Management: Supervise and train finance assistants. Coordinate with other departments to ensure smooth financial operations, costing and tracking efficiency. Conduct performance evaluations and provide feedback to team members.

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5.5 days, Mon to Fri 8am to 5pm; Sat 8am – 12pm
Salary: $3000 - $4000
Location: Changi Airfreight Centre

Responsibilities:

• Handle full set of accounts, prepare management accounts and audit schedules
• Review subsidiary accounts and analyse variance
• Liaise with external auditor on audit matters and audit schedules
• Experience in using internet banking for payment
• Ad hoc duties as assigned

Requirements:

• With degree in Accountancy or equivalent
• Min 3 years in handling full set of accounts independently

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Singapore Based (Bukit Merah)
• 5 days Mon to Fri 9/10am to 5pm (can WFH 1-2 days per week)
• Diploma in Accounting, Finance, or a related field; 2 years of full-set accounting experience.
• Career Progression Opportunities

We are a start-up interior design firm looking for detailed-oriented and organized accounts executive to join our company. We allow hybrid working arrangements and has a collaborative working environment.

Requirements

• Diploma in Accounting, Finance, or a related field.
• 2 years of full-set accounting experience.
• Proficiency in accounting software (e.g., QuickBooks).

Job Description:

• Handle full sets of accounts including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, maintenance, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger
• Manage day-to-day financial operations and monitor cashflow
• Prepare and review gst submission and tax returns
• Preparation of financial statements and assist in other related statutory filings required
• Manage end to end payroll process, including preparation, calculation and disbursement of monthly salary/commission
• Ensure compliance with all statutory requirements such as CPF, income tax and other relevant payroll tax obligations
• Support general administrative task

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Account Executive

Address: Redhill
Working days: 5 days Mon to Fri 9/10am to 5pm (can WFH 1-2 days per week)
Salary: $2500 to $3000

Requirements
Diploma in Accounting, Finance, or a related field.
2 years of full-set accounting experience.
Proficiency in accounting software (e.g., QuickBooks).

We are a start-up interior design firm looking for detailed-oriented and organized accounts executive to join our company.
We allow hybrid working arrangements and has a collaborative working environment.

Job Description:
Handle full sets of accounts including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, maintenance, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger
Manage day-to-day financial operations and monitor cashflow
Prepare and review gst submission and tax returns
Preparation of financial statements and assist in other related statutory filings required
Manage end to end payroll process, including preparation, calculation and disbursement of monthly salary/commission
Ensure compliance with all statutory requirements such as CPF, income tax and other relevant payroll tax obligations
Support general administrative task

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Importers of selected fresh produce
• Salary : 2500 – 3800
• Mon- Fri 830am -6pm (1 half Saturday per month)
• Location: Pasir Panjang Wholesale centre
• Singaporean ONLY

Responsibilities:

• Perform daily AR functions (e.g., sending statements of accounts, collection calls) and AP tasks (e.g., posting supplier invoices, preparing vendor payments).
• Track and manage customer accounts, addressing non-payments, delayed payments, and irregularities, and report collection status.
• Handle general administrative tasks, including filing, data entry, answering calls, and managing mail, courier, and documentation.
• Oversee office inventory, ensuring supplies are sufficient and replenished as needed.
• Perform any additional duties assigned to support the office's operations

Requirements:

• Possess at least LCCI
• At least 3 years of working experience in the related field
• Proficient in Microsoft Office( Excel, Works & Power-point)
• Knowledge in SAP software will be an advantage

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R24124448 | Nana Yeoh Li Xuan

Account Executive | 5 Days | Up to $3k | Redhill

Address: Jln Kilang Barat - Central Link
Working days: 5 days Mon to Fri 9/10am to 5pm (can WFH 1-2 days per week)
Salary: $2500 to $3000

Requirements
Diploma in Accounting, Finance, or a related field.
2 years of full-set accounting experience.
Proficiency in accounting software (e.g., QuickBooks).

We are a start-up interior design firm looking for detailed-oriented and organized accounts executive to join our company.
We allow hybrid working arrangements and has a collaborative working environment.

Job Description:
Handle full sets of accounts including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, maintenance, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger
Manage day-to-day financial operations and monitor cashflow
Prepare and review gst submission and tax returns
Preparation of financial statements and assist in other related statutory filings required
Manage end to end payroll process, including preparation, calculation and disbursement of monthly salary/commission
Ensure compliance with all statutory requirements such as CPF, income tax and other relevant payroll tax obligations
Support general administrative task

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769

Our Client:

• Fresh Product
• 5 Days
• Pasir Panjang
• Up to $3,500 + VB

Responsibilities:

• Manage Accounts Receivable (AR) and Accounts Payable (AP) processes, including invoicing, collections, and payments.
• Monitor customer accounts for payment irregularities and prepare collection reports.
• Perform general administrative tasks: filing, data entry, handling correspondence, and office inventory management.

Requirements:

• Min Diploma in Accounting/ Finance or equivalent
• 1 year of experience in similar role

For interested applicants, please click "Quick Apply"

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Nurul Asilah Binti Ismail | EA Reg No: R24121710

JTE Recruit Pte Ltd | EA Lic No: 14C7215

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Target Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

• 5.5 days, Mon to Fri 8am to 5pm; Sat 8am – 12pm
• Salary: $3000 - $4000
• Location: Changi Airfreight Centre

Responsibilities:

• Handle full set of accounts, prepare management accounts and audit schedules
• Review subsidiary accounts and analyse variance
• Liaise with external auditor on audit matters and audit schedules
• Experience in using internet banking for payment
• Ad hoc duties as assigned

Requirements:

• With degree in Accountancy or equivalent
• Min 3 years in handling full set of accounts independently

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

About the company

My client is a leading global ICT company with a strong presence across Asia and other international markets.

They are known for providing a comprehensive range of services including advanced telecommunications, digital services, cloud solutions, and cybersecurity, catering to both businesses and consumers.

As part of driving these new business divisions, they are seeking an ideal candidate with a strong background in the E-commerce industry, with expertise in driving the growth and optimization of digital platforms, managing cross-functional teams, and building successful partnerships to enhance business performance.

About the role

Reporting to the Director of Business Growth , your key responsibilities would includes

• Identify, onboard, and maintain strong relationships with strategic e-commerce partners, ensuring alignment with company goals and delivering mutual value.
• Negotiate contracts and agreements with partners, ensuring that both performance and financial terms are met.
• Manage day-to-day relationships with key partners, ensuring high levels of collaboration and service delivery.
• Lead and manage end-to-end e-commerce projects, from conceptualization to execution, ensuring they are completed on time, within scope, and on budget.
• Work closely with cross-functional teams (marketing, IT, product, operations) to ensure project alignment with company objectives and strategic goals.
• Monitor and report on the progress of projects, proactively identifying and resolving any issues or delays.
• Analyze key metrics, customer data, and trends to continually refine e-commerce strategies for improved performance.
• Identify new opportunities for growth, both within existing partnerships and through the acquisition of new partners and channels.
• Provide regular financial reporting and analysis to senior leadership, offering insights into performance, opportunities for cost optimization, and revenue growth.

Skills and experience required

• 5+ years of experience in E-commerce, project management, and partner management, preferably with exposure to financial oversight and P&L responsibility.
• Proven experience in managing complex projects in the e-commerce or digital space, including vendor management and partnership development.
• Strong experience in negotiating and structuring high-impact partnerships with external stakeholders.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Remuneration:

• Base Salary: $6,000 - $8,000, Sales is on 60:40 pay mixed
• Transport allowance of $850 per month (provided if have own vehicle for travelling)

Responsibilities:

• Cultivate, maintain, and grow relationships with new and existing accounts to increase business opportunities and ensure excellent client relations.
• Prepare customer proposals, respond to tenders and RFQs in collaboration with Service Delivery and Project Managers.
• Develop presales materials, including brochures, presentations, and maintain proposal records while tracking project deliveries.
• Support the sales team with forecasting and pipeline management.
• Understand project execution and delivery processes; gather client requirements, perform analysis, and prepare functional and service specification documents.
• Drive sales to meet revenue targets by identifying new market opportunities and acquiring new customer accounts.
• Deliver tailored sales presentations that address client needs and drive growth.
• Conduct prospecting, cold calling, customer qualification, presentations, proposal preparation, and objection handling to close sales.
• Maintain strong customer relationships post-sales and submit timely sales reports to management.
• Perform any additional duties as required or assigned.

Requirements:

• Bachelor’s Degree in Business Administration, Marketing, or a related discipline.
• Minimum 6 years of experience in the IT industry, including at least 4 years in services-related sales.
• Proven experience in services sales, including participation in tender and bidding processes.
• Strong skills in account management, relationship building, and maintaining client accounts.
• Ability to work collaboratively with team members across functions.

What We Offer:

• A dynamic environment with opportunities to make a significant impact on the business.
• Collaborative and supportive team culture.
• Competitive salary and performance-based incentives.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

What would a Transcreation Project Manager do at Hogarth?

As a Transcreation Project Manager, you'd be responsible for project managing localisation work for our client's Marketing Communication materials across different platforms. Working closely with our client's Marcom Project Managers and a network of creative talents from various markets across South East Asia (SEA), you'd also engage with other cross-functional teams of producers and project managers to ensure work is delivered on time, on quality and within budget. You'd constantly need to communicate and negotiate priorities and deadlines with internal and external teams to ensure expectations are well managed. Your primary tasks include organising and coordinating schedules, distributing workload, tracking progress of projects and allocated budget.

Requirements

This is a 3 to 6-month rolling contract with view for permanency.

• A minimum of 4 years Project Management/Account Management/Traffic background in fast-moving agency environment
• Experience managing multi-market projects
• Experience working on global brands, ideally across all media, including print, interactive and film
• Demonstrable experience managing total creative workflow, i.e, internal briefing, briefing to vendors/studios, managing key milestones/deadlines, presentations/internal approvals, executions, delivery
• Proven project management skills
• Self-driven, organised and have an eye for detail
• Proficient with technology and tools
• Ability to work effectively and collaboratively in high-pressure situations and tight time frames
• A hands-on, can do approach to solving problems
• Must be able to work on-site at the office in Singapore at times as required, for several weeks at a time

#LI-JK #LI-Contract

What would an Account Manager (Freelance On-site) do at Hogarth?

As an Account Manager (Freelance On-site), you'd be responsible for project managing localisation work for our client's Marketing Communication materials across different platforms. Working closely with our client's Marcom Project Managers and a network of creative talents from various markets across South East Asia (SEA), you'd also engage with other cross-functional teams of producers and project managers to ensure work is delivered on time, on quality and within budget. You'd constantly need to communicate and negotiate priorities and deadlines with internal and external teams to ensure expectations are well managed. Your primary tasks include organising and coordinating schedules, distributing workload, tracking progress of projects.

We are seeking a freelance professional to work on intermittent projects, each lasting 3-5 weeks. You will be required to attend about 4-5 on-site projects at the client’s office in One-North. Outside of on-site project, we will continue to engage you for freelance basis. This role offers a mix of on-site and freelance work, providing a dynamic and flexible work environment.

Responsibilities

Validator Network Management

• Organize teamwork, create a balanced work schedule and ensure work is of high standards and delivered on time
• Flag any potential team issues to the line manager and be actively involved in finding a solution
• Highlight and resolve quality control issues with the network

Project & Account Management

• Coordinate and ensure all parties follow the agreed workflows and manage them through the process
• Ensure that there is clear division and allocation of workload among team members
• Ensure that trackers are updated at all times
• Monitor timelines and manage client expectations
• Advise line manager on resource gaps and flag potential issues
• Ensure account delivers consistently against all contractual obligations including SLAs and KPIs
• Identify bottle necks/pain points for the validation network, suggest resolution and advise

Requirements

• A minimum of 4 years Project Management/Traffic background in an ad agency or in-house creative department or language service agency
• Experience managing multi-market projects
• Experience working on global brands, ideally across all media, including print, interactive and film
• Experience working on localisation or linguistic projects will be a bonus
• Demonstrable experience managing total creative workflow, i.e, internal briefing, briefing to vendors/studios, managing key milestones/deadlines, presentations/internal approvals, executions, delivery
• Proven project management skills
• Self-driven, organised and have an eye for detail
• Proficient with technology and tools
• Ability to work effectively and collaboratively in high-pressure situations and tight time frames
• A hands-on, can do approach to solving problems
• Must be able to work full days on-site at the clients office at One North

#LI-JK #LI-Onsite #LI-Freelance

Job Overview:

We are looking for a skilled Key Account Manager to own and manage the relationships with the most important advertisers within our Export business at our client's platform. In this role, you will be responsible for managing and developing the long term relationships with our top advertisers by and translating a deep understanding of the process and working of these customers and translating this knowledge into an seamless approach to deliver on their requirements and in turn, maximize revenue from these accounts.

The ideal candidate will be experienced in building and maintaining strong relationships with strategic customers. You will be able to identify needs and requirements to promote our client's platform solutions to achieve mutual satisfaction and maximum revenue potential. A knowledge and previous experience of working with these accounts is critical.

The goal is to contribute in sustaining and growing our Export business business to achieve long-term success.

Responsibilities:

• Develop and maintain long terms trusting relationships with a portfolio of top advertisers to ensure they do not churn and move to competing platforms
• Continually acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct solutions are delivered to our top advertisers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by our top advertisers and deal with complaints in an efficient manner to maintain trust and protect revenue
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Manage regular meetings our top advertisers including weekly, monthly and quarterly business reviews
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Priority Skill

Sales Enablement

Required Skills and Experience

• Proven experience as Key Account Manager
• Minimum 5 years or more years of experience in Advertising Technology sales in any online ad platform
• Extensive knowledge of digital marketing solutions
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Outstanding ability in problem-solving and negotiation
• Strong proficiency in Mandarin language as the incumbent will need to handle Mandarin-speaking markets

· Perform Accounts Payable & Accounts Receivable functions, including data entry into the systems

· Prepare billing, process payments & reimbursements

· Monthly bank reconciliations

· Prepare and issue monthly statement of accounts

· Follow up on customer collections & execute customer GIRO collections

· Maintain proper documentation and filing

· Participate in stock take events and inventory related matters

· Disseminate & circulate invoices, statement of accounts

· Check and calculate staff monthly salaries

· GST filling

· Assist in any ad-hoc duties as assigned

· Maintain P&L account

Overall Role Purpose:

Reporting to the Area Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.

• Act as customers' point of contact within DHL Express, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.
• Manage portfolio of existing customers and potential customers via 'face to face' sales visits.
• Produce necessary information for management to evaluate performance vs. key performance indicators.
• Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant DHL Express departments.
• Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.
• Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of-Wallet and new customer.
• Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET.
• Weekly Pipeline movement reports to Sales Management.
• Adhere to regional/country standard profit margins and discount guidelines.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
• Continually develop knowledge of DHL Express' products & services and general commercial awareness in order to provide the best possible solutions to the customers.
• Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.
• Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.
• Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.

Job Requirements:

• Preferably with Degree in Business or equivalent
• Minimum of 3 years of sales experience
• Strong communicator (in written & spoken English) with excellent numeric and presentation skills
• Strong individual who can work independently and within a team to deliver results
• Able to maintain effective performance under pressure

• Developing and directing organizational strategy.
• Drafting organizational policies and philosophies.
• Overseeing day-to-day business activities.
• Conducting performance reviews.
• Preparing comprehensive budgets.
• Reporting on revenue and expenditure.
• Engaging with community groups.
• Creating sound business plans.
• Coaching department heads.
• Overseeing financial accounts.