Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.

2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.

3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
Implement effective incident management and problem-solving processes.

4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Ensure accurate inventory and licensing compliance while optimizing asset utilization.

5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
Conduct regular testing and updates of these plans.

7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts, service-level agreements (SLAs), and ensure service quality.

8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
Analyze performance metrics and recommend improvements.

9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.

4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Job Summary: The Java Development Manager is a leadership role responsible for overseeing and managing a team of Java developers and the software development process. This role plays a critical role in ensuring the successful design, development, testing, and delivery of Java-based applications and systems, while also collaborating with stakeholders to align development efforts with business objectives.

Key Responsibilities:

1. Team Leadership:Recruit, train, mentor, and manage a team of Java developers.
Foster a collaborative and high-performance work environment.

2. Project Management:Lead the planning and execution of Java development projects.
Define project scope, objectives, and deliverables.
Develop project schedules, allocate resources, and track progress.

3. Architecture and Design:Collaborate with the development team to define system architecture and design for Java applications.
Ensure that software solutions are scalable, maintainable, and meet quality standards.

4. Development and Coding:Oversee and participate in Java application development, including coding, debugging, and unit testing.
Ensure adherence to coding standards and best practices.

5. Quality Assurance:Implement quality assurance processes to ensure that Java applications meet defined requirements and quality standards.
Manage testing efforts and address issues and defects.

6. Technical Guidance:Provide technical guidance and support to the development team, assisting with complex technical issues.
Stay updated on Java technology trends and advancements.

7. Stakeholder Communication:Collaborate with product managers, business analysts, and other stakeholders to understand project requirements.
Communicate project status, challenges, and progress to executive management and project stakeholders.

8. Risk Management:Identify potential risks and challenges in development projects and develop mitigation strategies.
Address and resolve issues that may impact project timelines and objectives.

9. Code Review and Documentation:Conduct code reviews to ensure code quality, performance, and adherence to best practices.
Maintain comprehensive documentation of development processes and codebase.

10. Release and Deployment:Manage the release and deployment process, ensuring a smooth transition of applications from development to production environments.

Requirements:

1. Education: A bachelor's degree in computer science, software engineering, or a related field is typically required. A master's degree or relevant certifications (e.g., Oracle Certified Professional, Java SE Programmer) may be preferred.

2. Experience: A minimum of 5-7 years of experience in Java software development, with at least 2-3 years in a management or leadership role, is typically required.

3. Java Expertise: Strong proficiency in Java development and related technologies. In-depth knowledge of Java frameworks and libraries.

4. Leadership Skills: Strong leadership and team management skills to lead and motivate a Java development team.

5. Project Management: Proficiency in project management methodologies, tools, and techniques for successful project delivery.

6. Communication: Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges and make strategic decisions.

8. Quality Assurance: Knowledge of software testing and quality assurance best practices.

9. Risk Management: Understanding of risk assessment and mitigation strategies in software development projects.

10. Agile Methodologies: Familiarity with agile development methodologies (e.g., Scrum, Kanban) is a plus.

The Java Development Manager is crucial in ensuring the successful development and delivery of Java-based software applications. They are responsible for team leadership, project management, and technical guidance to ensure that the software meets quality standards, aligns with business objectives, and remains competitive in the marketplace.

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.

2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.

3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
Implement effective incident management and problem-solving processes.

4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Ensure accurate inventory and licensing compliance while optimizing asset utilization.

5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
Conduct regular testing and updates of these plans.

7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts, service-level agreements (SLAs), and ensure service quality.

8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
Analyze performance metrics and recommend improvements.

9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.

4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Location: Walking distance from Clarke Quay MRT, Singapore

Work Hours: 5 day work week, 9.00am to 6.00pm, no overtime required.

Job Description:

Mighty Online Pte Ltd, a leading financing consulting firm, is seeking a dedicated Office Manager to join our team. This role is pivotal in ensuring the smooth operation of our office, managing our online presence, and supporting our sales team. The ideal candidate will be a self-starter, capable of working independently and efficiently in a dynamic environment.

Responsibilities:

• Lead Assignment: Distribute leads to sales consultants effectively, ensuring a smooth workflow and maximized opportunities for client engagement.
• Office Management: Oversee general office operations, including but not limited to, managing supplies, ensuring office equipment is maintained, and creating a productive work environment.
• Online Content Management: Take charge of our online presence, updating website content and managing social media platforms to engage our audience and promote our services.
• Invoicing and Payments: Handle the invoicing process, issue invoices to clients, and diligently follow up on payments to ensure timely receivables.
• Outstanding Matters: Proactively follow up on outstanding matters, ensuring all issues are resolved promptly and efficiently.
• Administrative Support: Provide comprehensive support to the team, including scheduling meetings, organizing files, and other administrative tasks as required.
• Flexibility: Be prepared to take on various duties as needed to support the company's evolving needs.

Requirements:

• Proven experience in office management or a similar role, preferably within the finance or consulting industry.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Familiarity with online content management and basic digital marketing principles.
• Proficient in Microsoft Office Suite and comfortable learning new software as required.
• A team player with a positive attitude and the ability to adapt to changing priorities.

Why Join Us:

• Prime location, easily accessible from Clarke Quay MRT.
• Opportunity to work in a dynamic and supportive environment.
• Be a part of a company that values independence and offers the chance to make a significant impact.

Application Process:

Interested candidates are invited to submit their resume along with a cover letter detailing their experience and why they are the perfect fit for this role to our HR department.

We thank all applicants for their interest, but only those selected for an interview will be contacted. Mighty Online Pte Ltd is an equal opportunity employer and we are committed to a diverse and inclusive workplace.

Job Summary: The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
Develop a detailed project plan, including timelines, resource requirements, and budgets.

2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
Assign tasks, set project goals, and motivate team members to meet objectives.

3. Risk Management:Identify potential project risks and develop mitigation strategies.
Monitor and manage project risks throughout the project lifecycle.

4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
Optimize resource utilization and control project costs.

5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
Monitor project progress and address any deviations from the plan.

6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
Provide regular project updates and address concerns or questions.

7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
Conduct testing and quality checks as necessary.

8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
Ensure that changes are properly documented.

9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
Archive project documents for future reference.

10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.

2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.

3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.

4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.

5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.

6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.

7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.

8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.

9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.

10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

Your Responsibilities include, but are not limited to:

● Reporting directly to the Director of Catering and Events, you will take the lead in overseeing the Marketing Department.

● Execute all digital marketing campaigns according to the DHM Marketing roadmap, including SEO/SEM, social media, and display advertising campaigns.

● In charge of planning and executing end-to-end marketing for DHM brands (all restaurants and Outside Catering).

● You will work on the company’s further improvement and development while working closely with our CEO and Director of Catering and Events.

● Produce marketing forecasting, budget management and P&L statement analysis

● Implementation of marketing strategies and programs across various channels: sponsorships, joint collaborations with external partnerships to execute promotions or campaigns etc

● Assist in media and PR activation (Food tasting).

● Develop press materials, including but not limited to, drafting press releases and fact sheets.

● Manage media relations, identifying editorial opportunities and building relationships with key media to secure press coverage.

● Oversee photo shoots and liaising with third party suppliers and vendors for production of collaterals.

● Identify weaknesses in existing marketing campaigns and develop pragmatic solutions within budgetary constraints.

● Identify trends and insights and work towards the consumer trends shaping the future of today.

● Maintain our social media presence based on the editorial

● Keep abreast of primary competitor’s marketing activities, including advertising strategies, brand positioning, key sponsorship deals and events.

● You will manage and control all marketing functions of the group. Your role will involve high level management across several locations, strategy development and implementation, and supervision over marketing collateral.

● Ad-hoc assisting in database/email campaigns management is a must.

Requirements:

**At least 3 years of working experience in related fields is required for this position.

*Diploma holder or an equivalent education and experience in hospitality or hotel sales and marketing setting.

*Excellent command of English with strong writing flair.

*Excellent knowledge of the F&B industry in the Singapore market.

*Develop, implement, monitor, and review global marketing strategy to improve brand positioning and annual plans to meet organizational objectives.

*Strong knowledge in traditional, digital, social media/relationship marketing tools.

*Creative, resourceful, meticulous, and able to work independently and multitask.

*Able to priorities work within tight deadlines

*Graphic design skills strongly preferred (use of Adobe Illustrator preferred.

Do you think you fit the bill?
Send in your resume to: [email protected] (only short-listed candidates will be notified)

Join The Estée Lauder Companies, a global leader in the beauty industry, as we seek an innovative Assistant Visual Merchandising Manager for the Estée Lauder APAC team based in Singapore. With a rich legacy and a commitment to excellence, we invite dynamic individuals to contribute to the success of the iconic Estée Lauder brand in the Asia Pacific region. Role Overview: As the Assistant Visual Merchandising Manager, you will play a pivotal role in defining the retail image of the Estée Lauder brand across Asia Pacific. We're on the lookout for a retail design expert with 4-5 years of experience in Design or Retail Visual Merchandising to lead and implement impactful VM strategies specifically tailored for the APAC region. Key Responsibilities: Collaborate on the development of merchandising guidelines for Asia Pacific markets. Manage end-to-end VM projects with vendors, ensuring seamless execution and on-time delivery. Act as the brand guardian, providing VM best practices and guidance to markets. Allocate collateral in stores strategically, aligning with brand and business objectives. Oversee the VM database, ensuring accurate information for each retail location. Contribute insights to new/renewal store planning & merchandising for enhanced shopper experiences. Develop and adapt regionally relevant VM collateral. Execute creative solutions for regional programs and activities. Maintain regular communication with the Global Merchandising Department (NY) and VM teams across markets. Qualifications If you are a passionate and creative individual seeking a dynamic role with a global beauty leader, we invite you to apply for the Assistant Visual Merchandising Manager position. Be part of a team that values innovation, creativity, and excellence in every aspect of the beauty experience! What You Will Need: Bachelor's degree in Design, Art, or related field preferred. Specialised education in interior design, industrial design, 3D design, or graphic design with a focus on 3D is a plus. Minimum of 4 years of experience in Interior or Retail Visual Merchandising. Proficient in creating detailed construction drawings to scale. Expertise in using design software e.g., Macintosh Vectorworks, Photoshop, Adobe Illustrator, and various 3D software. In-depth understanding of contemporary retail Store Design and Visual Merchandising principles. Proven experience in developing graphic layouts and interior signage. Demonstrated leadership qualities with excellent communication skills. Professional demeanour with a keen understanding of corporate branding and image. Ability to thrive in a dynamic and fast-paced environment. Passion for the retail industry, especially in the realm of Cosmetics and Fragrance. What We Offer: We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career: · Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge. · Career development: we work with you to advance your career through short-term assignments, relocations and new experiences. · Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave. Who We Are: We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder. We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles: Unwavering commitment to quality and excellence. Infusing creativity and innovation throughout all aspects of the business. Nurturing and developing world-class talent. Cultivating an inclusive and diverse workplace. Acting responsibly and caring for the communities we serve. There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core “center of gravity” for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online. Job: Creative / Design Primary Location: Asia Pacific-SG- Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 241585

Job Summary Singapore Contract JN -012024-1953372 Jan 04, 2024 S$10-14k pm Job Description Our client is a multinational Social Media company.They are seeking a Legal Project Manager to serve their growing Legal teams across the Asia-Pacific region. They are seeking a Legal Project Manager to serve their growing Legal teams across the Asia-Pacific region, with a focus on leading projects across such areas as Regulatory, Compliance, Privacy, Content, Security and E-commerce. This is a 09 month contract role. Job Responsibilities: Ensuring projects are managed according to requirements and timelines. Drive the creation of integrated project plans and timelines, including goal/scope setting with stakeholders, facilitating requirements gathering, defining roles and responsibilities, and brainstorming compliance options and solutions to be implemented. Lead and support multiple workstreams and/or project teams to execute against project plans and defined scope & requirements. Build strong working relationships with legal teams and cross functional stakeholders, allowing for efficient collaboration, engagement and the ability to influence as appropriate. Proficient in all the standard project management work products (scoping, planning, reporting, tracking, risk & issue management, etc.) and the ability to integrate and synthesize information from multiple teams, including Legal, Product, Privacy, Security and Policy, in order to analyze complex issues, mitigate risks and solve problems. Promote, manage, and deliver the continuous improvement of project activities and seek opportunities to connect outcomes with other projects/priorities. Propose solutions to manage stakeholder expectations and manage scope throughout the delivery of the project, and demonstrate the techniques and capabilities needed to bring problematic projects/teams back on track. Job Requirements: Bachelor's degree in business, Management, Technology, or a related field Min 5 years of program/project management experience 1+ years of experience working on legal, compliance and/or risk management related projects. Proven ability to lead and execute complex projects throughout all stages of the project lifecycle and managing a diverse set of stakeholders and cross-functional teams from initiation through to close. Proven ability to collaborate with partners across multiple disciplines, functions and managing various time zones. Ability to work in a global, fast-paced environment and under tight timelines to deliver high-quality results/outputs PMP, CAPM, PRINCE2 or other relevant project management certification(s) is desired. Interested candidates may apply through the application system or send it Shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy . You acknowledge that you have read, understood, and agree with the Privacy Policy. Morgan McKinley Pte Ltd Ramitha Ravindran EA Licence No: 11C5502 EA Registration No. R1765539

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients. Provide administrative and client service support to Relationship Managers servicing Private Banking clients. Respond to all client enquiries and instructions and provide resolution to most issues and requests. Monitor transactions and activities in client accounts Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials. Coordinate with Product Groups, Operations and other functional areas as necessary Ensure adherence to internal and external regulations and policies at all times Qualifications Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions Bachelor degree or diploma from reputable institutions Strong understanding of financial products and services Excellent interpersonal, communication and client interfacing skills Meticulous, strong attention to details Possess future oriented mindset, strive to innovate and adapt to changes Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient Preferably CACS certified

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! This position within Client Onboarding & Lifecycle Management is primarily responsible for the banks' client on-boarding, continued AML/CFT monitoring and reviews. The successful candidate is expected to maintain high and consistent standards in accordance to the AML/CFT Procedures within the bank. In addition, the successful candidate may also be assigned other compliance/risk management relevant tasks, assignments or projects. Client on-boarding and Due Diligence Ensure thorough, timely and quality review new client onboarding requests including account approval. Advise front office and other colleagues within the team on client onboarding matters including deficiencies in KYC information and documentation for onboarding. Perform independent and thorough review, including KYC/AML/Tax risk identification, plausibility checks as well as corroboration of clients Source of Wealth and Source of Funds. Review and approve new business relationships with Independent Asset Managers, Referral Intermediaries, and counter parties. Collaborate with key stakeholders involved in the process, Relationship Managers, Team Heads, Market heads, Compliance and other colleagues within the bank to ensure seamless on-boarding. Train team members as well as colleagues from front office on matters pertaining to KYC AML. Assist team lead / functional head on tasks related to client onboarding as well as post client onboarding including acting as a deputy as and when delegated. Assist to response queries, clarifications resulting from internal, external, statutory or regulatory audit Identify gaps and implement controls including system and process enhancement that are fit for purpose and to address current and future requirements in a rapidly changing regulatory environment and an evolving AML landscape, in line with industry best practices. Client Reviews Conduct reviews of existing clients to ensure their biodata remains updated Handle the alerts arising from the periodic screening of the bank's customer database Conduct periodic reviews of KYC and CDD information of existing relationships including but not limited to higher risk relationships and financial intermediaries. Identifies and investigate a suspicious activity, prospect or client and make necessary recommendations to senior management to file the appropriate suspicious transaction reports to CAD and MAS/ HKMA. Investigation of suspicious transactions surfaced during periodic review. Liaise with relationship managers / business compliance managers for issues and deficiencies identified during review. Update and implement periodic review processes. Guide team members or relationship managers in conducting the periodic review. General Support Front Line Risk and Control on the matters that are assigned from time to time in line with overall priorities of the bank. Collaborate with other colleagues within the bank to drive and assists remediation and other projects as and when required. Prepare Management information reports based on agreed requirements. Organize meetings with Front Office and focus group training to align front office practices with current procedures. Qualifications Minimum 7 years of experience in AML/KYC under a risk and control function in a private banking environment. Understanding nuances of the China market and proficiency in Chinese language are desirable as this role will handle clients in the China market. Knowledgeable and sensitive to the risks (PEP, Sanctions, reputational risks) and suspicious activities typical of private banking clients. Knowledge of regulations including MAS, HKMA and other intergovernmental / non-governmental organization such as FATF / Wolfsberg. Client onboarding approval experience in HK and / or SG in PB industry (SoW/SoF, client risk assessment, purpose of accounts). University degree in Accountancy, Finance, Business Administration or equivalent, or higher education. Preferred skills Strong understanding of AML/CFT framework and the regulatory environment and its applicability to Private Banking clients in the areas of onboarding, on-going client reviews and transaction monitoring. Familiar with MS Excel, MS Word, MS PowerPoint and other office automation tools.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients. Work alongside Market Head on team matters. Provide administrative and client service support to Relationship Managers servicing Private Banking clients. Respond to all client enquiries and instructions and provide resolution to most issues and requests. Monitor transactions and activities in client accounts Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials. Coordinate with Product Groups, Operations and other functional areas as necessary Ensure adherence to internal and external regulations and policies at all times' Qualifications Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions Bachelor degree or diploma holder Strong understanding of financial products and services Excellent interpersonal, communication and client interfacing skills Meticulous, strong attention to details Strong Microsoft office skills - specifically in Powerpoint and Excel Possess future oriented mindset, strive to innovate and adapt to changes Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments Ability to thrive in a fast paced environment and remain empathetic, passionate and resilien Preferably CACS certified Chinese proficiency is required as this role is required to deal with Chinese clients

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore Trustee as a Trust Relationship Manager. ! Trust Relationship Manager who will be responsible for the daily trust administration and trust client relationship management for a portfolio of trusts and/or companies structures. Main duties: • Responsible for daily administration of trust and/or companies structures, including preparing letter of requests, preparing trust review packs for clients meeting, reviewing of letter of wishes, account opening, insurance transfer/purchases, property transfer/purchases etc, revocation, termination. • Responsible for drafting of appropriate trustee and company minutes and resolutions for structures under care. • Responsible for regulatory reporting for structures under care. • Review periodic reviews deck and transaction reports prepared for structures under care. • Interact and collaborate with private bankers, wealth planners and intermediaries on trust and/or company matters. • Manage the clients' expectation and attend to clients' trust matters promptly. • Attend client meetings independently for structures under care or with team head for complex structures. • Conduct regular trust review with the clients and address client queries independently. • Contribute efforts for ad hoc projects which are assigned by Management from time to time. Qualifications • 5 to 7 years of trust administration experience • Familiar with local governing trust laws and regulations; and standard AML policies and requirements by Financial Institutions. • Strong communication and interpersonal skills • Able to speak and articulate confidently. • Able to work with little supervision and has initiative to complete task independently. • Good time management and organizational skills • Eye for details and able to manage multiple priorities. • Team player • STEP Diploma in International Trust Management or a WMI Certificate in Trust Services preferred.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! GENERAL DESCRIPTION This position within the Chief Operating Office - Business Risk Management team partners with the stakeholders to ensure seamless integration of operational risk management framework in Front Office, Investment Solutions and REsearch processes by reviewing, providing support, advisory and input on the required controls. In addition, the team is the liaison for internal and external reviews, and ensuring timely reporting and closure of outstanding items, while actively promoting general operational risk and information risk awareness among all staff. This role reports to the Head of COO Business Risk Management - Risk & Control, which is part of the Chief Operating Office("COO") unit, with an objective to consolidate and lead the risk and control framework for Front Office, Investment Solutions and Research. MAIN DUTIES Strengthen operational risk management governance and framework in first line of defence. Supports the Front Office, Investment Solutions and Research stakeholders to manage their operational risks in a structured, systematic and consistent manner. Provide guidance and advice to FO, ISG, CIO stakeholders on all compliance & regulatory related matters, including but not limited to AML/CFT policy and procedural changes, cross border marketing guidelines, adherence to sales and suitability policies and procedures, fraud prevention policy and procedures etc. Conduct deep dives of operational losses ("events") to determine sequence of events, control weaknesses, and develop preventive action plans. Analysis of operational risk data to identify areas of risk and ensure past mitigation efforts are having the desired effect. Promote general operational risk awareness among staff, as well as support and provide advisory on operational risk related matters to the Business Units Lead, support, coordinate interactions and timely response with Group Audit, and other internal/ external reviewers Lead, support business process related risk projects Qualifications WORK EXPERIENCE REQUIREMENTS Minimum 5 years of experience working in a financial institution with minimum 3 years of management of operational risk and/or business risk in private banking. Good knowledge of banking products and operations preferred. Proficient in Microsoft Office Applications. VBA coding skills or data visualization tools preferred Strong communication, presentation and interpersonal skills to facilitate interactions and able to maintain strong relationships with stakeholders. Ability to prioritize and work effectively in a rapidly changing environment with the capacity to proactively anticipate, identify, prevent and resolve issues.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Functional Management Specialist ! ! Job Description: Support the centralization of the division's admin function such as workforce and workspace management, office admin, staff welfare, system user access, etc. Support senior management reporting by tracking and consolidating reports. Support specialised division tasks required under the AML/CFT program for the bank (such as Enterprise Wide Risk Assessment, MAS Data Collection, Group name screening, etc) Maintain various division registers such as internal watchlists, exit registers, etc. Maintain and update division intranet, shared folder access. Support the division's annual budget & operational plan exercise and ensure the division adhere to its approved budget for the financial year. Support the Operational Risk Management work of the department. Support the head of department in management of personnel matters such as KPIs setting & monitoring, headcount tracking and employee engagement. Managing schedules, meeting coordination, IT equipment, access cards Participate in projects and initiatives. Qualifications • A university degree in Accounting/Commerce/Finance, Banking or Law or related discipline with at least 5 years' experience in business management • Broad knowledge of business, products and operations • Ability to engage senior management and collaborate with various stakeholders. • Independent in managing work tasks to accomplish business objectives within tight deadlines. • Ability to handle varied work tasks of different nature and work pressure. • Receptive to changes and new tasks. • Good written and oral communication skills • Meticulous, systematic and organised

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients. Provide administrative and client service support to Relationship Managers servicing Private Banking clients. Respond to all client enquiries and instructions and provide resolution to most issues and requests. Monitor transactions and activities in client accounts Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials. Coordinate with Product Groups, Operations and other functional areas as necessary Ensure adherence to internal and external regulations and policies at all times Qualifications Requirements: Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions Bachelor degree or diploma from reputable institutions Strong understanding of financial products and services Excellent interpersonal, communication and client interfacing skills Meticulous, strong attention to details Possess future oriented mindset, strive to innovate and adapt to changes Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient Preferably CACS certified Proficiency in Japanese is required as this role supports Japanese clients

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Collateral Risk Management Team oversees the management of risks relating to collateral received in connection with BoS client's borrowing and trading activities. The team's objective is to manage risk efficiently and effectively so as to protect the bank's financial returns and sustain business growth. The team has two functions: Methodology and Analytics function focuses on the development of quantitative model, approach and methods to apply for evaluation of collateral risk and the formulation of risk parameters and policy framework. Operationalisation and Monitoring function focuses on the implementation of the relevant policy and operating procedure, ongoing monitoring, timely action taking and day-to-day business support. This job opening is with Methodology and Analytics function area of collateral risk management. Roles and Responsibilities: Develop and maintain the bank's collateral lending and derivatives margining methodology. Perform regular review and analysis to ensure that the models are in line with the bank's risk policy and are appropriate under the evolving market conditions. Discover and diagnose methodology related issues including input data, assumption, concept, computation, system implementation process and thus design and propose model refinement and enhancement Carry out periodical risk calibrations, back testing, benchmarking. Respond to queries and challenges from independent model validators, internal or external auditors to ensure the soundness and correct application of the models. Support new products and businesses. Conduct research to develop risk management approaches, tools, and analytics to help widen business coverage and product scope. Work with Risk Managers and developers on the design and development of risk management systems and infrastructure. Qualifications Requirements: At least 7 years of relevant experience in risk analytics Candidate with lesser experience and with strong programming skills (Python, Power BI etc) may apply Good university degree in a quantitative discipline (e.g. Mathematics, Statistics, Financial Engineering etc.) with a strong ability of handling data and performing quantitative analysis. Advanced knowledge of key products of capital markets. Understand the main risk drivers and factors. Familiar with valuation of the financial instruments and derivatives. Analytical and independent thinker with good written and verbal communication skills especially in explaining complex technical subjects in a simple/pragmatic manner to business and senior management. Strong curiosity of the field, proactively seeking opportunity of learning and progress. Strong team player with good communication, interpersonal and organizational skills

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! The Incident Handling Team manages the complaint handling process, which comprises, inter alia , investigation and reporting, in the Bank. Key stakeholders include Front Office, Products, Legal, Compliance and relevant subject matter experts. Main Duties Independently perform holistic complaint investigations in a timely manner Manage issue resolution arising from the complaint investigation with recommendations to stakeholders to operationalise process improvements from processes Engage stakeholders to investigate and arrive at a final conclusion Ensure timeliness and accuracy of submissions of complaint deliverables Assist in the complaint reporting to the relevant parties Provide support to the Team Head/team members to ensure smooth operation of the Incident Handling team Qualifications Requirements Minimum of 7 years of experience in compliance, risk and controls or audit function, with experience in complaints investigation, preferably in wealth management Strong interpersonal and professional communication skills (both oral and written) Strong analytical and report writing skills Willingness to learn and embrace challenges and changes Strong collaboration skills and team player qualities, encompassing ability to build partnerships Able to rapidly assimilate and multi-task Able to work independently Qualifications Tertiary level education Proficiency in English and Mandarin to liaise with Chinese speaking stakeholders

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Client Due Diligence Specialist! ! This position within Client Onboarding & Lifecycle Management is primarily responsible for the banks' continued AML/CFT monitoring and reviews. The successful candidate is expected to maintain high and consistent standards in accordance to the AML/CFT Procedures within the bank. In addition, the successful candidate may also be assigned other compliance/risk management relevant tasks, assignments, or projects. Conduct periodic reviews of KYC and CDD information of existing end clients and financial intermediaries. Perform independent and thorough review, including plausibility checks as well as corroboration of existing clients' source of wealth and source of funds and address gaps where any are identified. Advise front office and other colleagues within the team on client ongoing monitoring and review matters including deficiencies in KYC information and corroboration documents. Collaborate with key stakeholders involved in the process, viz, Relationship Managers, Team Heads, Market heads, Compliance and other colleagues within the bank to ensure source of wealth gaps/red flags uncovered during periodic reviews are properly addressed and closed out. Conduct reviews of existing clients to ensure their biodata remains updated Handle the alerts arising from the periodic screening of the bank's customer database. Collaborate with key stakeholders and advise front office to address suspicious activity alerts/investigations. Assist to response to queries, clarifications resulting from internal, external, statutory or regulatory audit. Train team members as well as colleagues from front office on matters pertaining to KYC AML. Identify gaps and implement controls including system and process enhancement that are fit for purpose and to address current and future requirements in a rapidly changing regulatory environment and an evolving AML landscape, in line with industry best practices. General Support Global Front Line Risk and Control on the matters that are assigned from time to time in line with overall priorities of the bank. Collaborate with other colleagues within the bank to drive and assists remediation and other projects as and when required. Prepare Management information reports based on agreed requirements. Organize meetings with Front Office and focus group training to align front office practices with current procedures. Qualifications Minimum 5 years of experience in AML/KYC under the client review function in a private banking environment. Knowledgeable and sensitive to the risks (PEP, Sanctions, reputational risks) and suspicious activities typical of private banking clients. Knowledge of regulations including MAS, HKMA and other intergovernmental / non-governmental organization such as FATF / Wolfsberg. University degree in Accountancy, Finance, Business Administration or equivalent, or higher education. Preferred skills - Strong understanding of AML/CFT framework and the regulatory environment and its applicability to Private Banking clients in the areas of onboarding, on-going client reviews and transaction monitoring. - Familiar with MS Excel, MS Word, MS PowerPoint and other office automation tools.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Compliance Manager - Transaction Investigation Unit ! ! The job holder will report to Head of Transaction Investigation Unit (TIU) as the Team Leader of TIU. He/She will also assist Head of TIU in managing the Transaction Screening Team and handling of production/seizure orders from LEAs. Responsibilities Conduct monthly supervisory checks on the transaction screening alerts (generated by Netreveal system) close by the team. To review and approve the preliminary assessment on cases relating to Production/Seizure Orders received from LEAs. Conduct investigations into assigned cases escalated from business units that poses potential AML/CFT risks. Identify possible red flags in the course of transaction investigations and recommend filing of STRs where applicable. Prepare and submit suspicious transaction reports to local authorities. Communicate effectively with relevant stakeholders (e.g. Front Office) for the purpose of conducting AML investigations. Perform Post STR transaction reviews and Post Mortem reviews where necessary. Provide compliance advisory on AML/CFT matters including sanctions requirements, unblocking of accounts under close monitoring etc. Contribute and maintain KRI (Key Risk Indicators) for Transaction Investigation Unit. Contribute, update and implement AML/CFT related policy and procedures concerning AML Monitoring where necessary. Assist in performing ad-hoc activities in the area of AML/CFT investigations where necessary. Coordinate and conduct trainings to relevant stakeholders (including Front Office) in relation to AML transactions monitoring. Qualifications 12 years of experience in AML/CFT Compliance, with at least 2 years of experience in the area of AML transactions monitoring or investigations. Bachelor's Degree or equivalent Strong analytical skills with attention to detail, including planning and organization. Good interpersonal skills and ability to communicate effectively and work efficiently in a team setting. Good written skills for the purpose of detailing findings in investigation reports. Candidate must be able to manage workloads and deadlines effectively. Candidates with professional qualifications relating to AML/CFT (e.g. ICA/CAMS) will have an added advantage.

• Design and maintain financial models and templates to support planning, forecasting and budgeting for geographies in AP. 
• Consolidate submissions from Geographies and Function Finance Business partners FBP for Business reviews, Forecast, Budget. Collaborate with FBPs and Corporate Finance to ensure deliverables are completed in a timely manner
• Review forecast and budget submissions and perform independent challenge to improve accuracy of forecasts. Analyze trends and ability to provide point of view to Finance management if required
• Provide support to improve efficiency and effectiveness of forecasting processes and management through partnering with relevant stakeholders
• Perform adhoc analysis for management. Proactively identify and communicate business implications of analysis and ability to simplify and present complex issues to stakeholders

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities: As a Relationship Manager, you will be directly responsible for managing a portfolio of international corporate customers within South and South East Asia in collaboration with the team and the Head of Corporate Banking. Your role encompasses a wide range of activities, including:   Client Relationship Management: Work closely with the team to foster client relations. Promote cross-selling of the bank's products in coordination with product desks. Leverage a proven track record of managing accounts within South East Asia and South Asia. Strategic Coordination: Collaborate with relevant team to define and execute the commercial strategy for the portfolio. Marketing and Origination: Conduct marketing activities to originate working capital solutions. Participate in new syndicated loans. Risk Management: Monitor the management and economic performance trends for assigned clients. Implement corrective actions in coordination with Head of Corporate as needed. Manage the general credit risk profile and promptly report signs of deterioration. Portfolio Coverage: Directly manage and enhance the assigned portfolio of international corporate customers. Coordinate with team for comprehensive coverage and support. Credit Facility Proposals: Prepare credit facility proposals according to established procedures. Assist in the allocation and renewal of internal ratings. Compliance and Documentation: Review commercial proposals, legal documentation, and AML/Compliance assessments. Ensure adherence to relevant policies and procedures. Operational Excellence: Guarantee compliance with operational processes and company regulations. Authorize rates and conditions for commercial banking products and services within your areas of autonomy. Collaboration and Optimization: Engage with professionals across different products and relationship teams. Optimize the use of credit lines granted in coordination with Head of Corporate and Industry.   Qualifications and Skills: University degree and/or post-graduate degree in Finance/Economics or equivalent. 7-15 years of experience in Corporate Banking. Proven track record of managing accounts within South East Asia and South Asia. Strong credit risk analysis and analytical skills. Understanding of AML and Compliance rules and requirements. Excellent communication skills.   Competencies: Strong interpersonal skills. Proactive, flexible, and adaptable. Organized with the ability to meet deadlines. Customer and detail-oriented. Strong team player.   If you are a seasoned Relationship Manager with a proven track record and are ready to contribute to the success of our International Department, we invite you to apply. To apply, please submit your resume and cover letter to [email protected].   Glenn Wong Associate Director | Financial Services EA: 19C9859

The Middle Office Operations Manager will be an integral part of this multi-faceted Investment Office. The business is to advise various investment portfolios and produce bespoke reports. And additionally, conduct research & analysis of various funds and investment ideas. The primary focus is  “impact philanthropy” in projects across multiples continents and multiple initiatives in Early Childhood, Health, Education as well the Oceans and Coastal Ecosystems. Responsibilities will be: Perform “shadow accounting” on main fund product Produce bespoke periodical reports for three investment products, (i.e., performance, holdings, hedging, cash-flow, liquidity) Support on reporting for impact investment initiatives Control & reconciliation of NAVs calculated by the fund administrator Trades execution & follow-up actions (Subscription / Redemption, Spot FX, Forward Forex, Fees, Transfers) Point of contact for all legal & operational third parties (Advisor, Custodian, Fund Administrator, Auditor, Legal) Yearly validation of financial statements & audit for the fund entity as well as local (SG) corporate entity Liaise with outsourced accounting firm for the Governance of the corporate entity (Boards, Accounts, Yearly Financial Statements, Audit) Fluency in PPM (Private Placement Memorandum) terms General assistance to the Directors, closely assisting them along with the OM/EA Mgr Conduct of ad-hoc research & analysis, update of qualitative and quantitative information for investment ideas We are looking for a candidate with: Minimum 5 years relevant working experience in a General Accounting firm, Family Office Fund Administrator or Financial Services Investment company or Impact Investment firm Matching the perspective of: Keen to shift to a broader and more hands-on role Seeks to be associated with many different types of investments, on both financial and philanthropic (impact) dimensions Likes to work in a small team  Values autonomy, initiative, and teamwork Looking for stability and long-term commitment Wants personal growth with exposure to broader projects & scope Seeks purpose with involvement in impact philanthropy investments Basic Qualifications required: Singaporean ONLY Min. 5 years of experience in either a General Accounting firm, Family Office, Fund Administrator, Financial Services Investment company, or Impact Investment firm University / Polytechnic Graduate (Accounting, Finance) Comfortable to handle complex worksheets and figures with Microsoft Excel (VBA a plus)  Good working knowledge of financial & performance reporting and interest in investing  Proficient in MS Office and PowerPoint specifically Excellent written and verbal English are mandatory (confident with internal and external communications across all levels) Fluency in basic IT troubleshooting Independent, proactive, inherently curious and eagerness to learn Has a pride in work well done, is highly detail oriented, values consistency, predictability & reliability, exhibits strong analytical skills with structured thinking capabilities Open to constructive criticism, readiness to grow and strive towards excellence Ability to manage numerous projects simultaneously and understands how to prioritize work Compensation will be $100 - $120K Base depending on experience.

Role and Responsibilities Manage operational risk incidents in the region and maintain relevant policies and procedures. Perform operational risk reporting and conduct an annual self-assessment exercise. Manage the new product process for the APAC region, coordinating with relevant stakeholders in the Head Office. Manage new and existing outsourcing arrangements in the region, maintaining documentation in coordination with outsourcing owners. Maintain outsourcing policies and procedures, coordinating with stakeholders in the region and Head Office. Provide support on the wider aspects of Business Continuity Management Perform the annual Internal Control Testing. Track all outstanding audit items or other measures, following up with measure owners to ensure timely completion. Key Requirements Degree/Diploma with a major in Business, Banking/Finance, or a related subject. Minimum 5 years of relevant experience in Operational Risk within the banking industry. Knowledge of relevant regulations regarding Outsourcing and Operational Risk Management Good stakeholder management skills with a track record of successfully building relationships remotely across multiple locations. Proactive and solution-oriented working style, able to be self-motivated. Analytical, meticulous, and able to perform under pressure. Strong interpersonal skills and a good team player. Strong verbal and written communication skills. Interested applicants please apply here with your updated CV StriveX Pte Ltd, EA License No: 23S2077 Lee Boon Hou (Hagen), Registration No: R1870932 [email protected]

With expected growth in APAC, a global asset manager is looking for a APAC Head of Communications & Investor Relations. This is a newly created sole contributor role in APAC working closely with the global team to the firm's communications and GTM narratives in this region. Responsibilities In partnership with HQ, C-suites, and the APAC business heads, you will develop and implement a strategic communications plan for the APAC region that is aligned with the overall global communications strategy. You will also lead the development and execution of investor relations activities, and leverage on your network to manage all aspects of media relations, including building relationships with key media and media prep. Requirements You have a bachelor's degree or higher in relevant marketing or communications programs, and a minimum of 12-15 years of communications and or investor relations experience. You have a strong track record of success in the financial services industry, ideally in asset management. You have proven experience developing and implementing successful communications strategies, and a deep understanding of the Asia Pacific media landscape and investor community. The ideal candidate has excellent written and verbal communication skills, and strong relationship-building skills. To Apply Please submit your resume to Joey Wong at [email protected], quoting the job title and reference number JW 28545. We regret that only shortlisted candidates will be notified. License No: 16S8060 Registration No: R1986098

Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation. We are currently seeking a high calibre professional to join our team as a Personal Wealth Manager. Principal Responsibilities Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable Adopt a needs-based approach to provide recommended solutions for retail banking and general insurance products to meet customer's financial needs Provide financial planning and advisory services aligning to clients’ needs and investment profile Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics Understand and exercise Know Your Customer and Customer Due Diligence procedures when onboarding customers to ensure they are suitable clientele for HSBC Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines Compliance, Risk & Control Ensure that KYC/AML and other compliance norms are strictly adhere to Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency Attend to the operational needs of the branch and business where required by line managers or Branch Director Customers /Stakeholders Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations Meet SLAs for all processes where applicable Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback  Business Processes Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss Requirements Diploma/Degree qualification with relevant customer service experience New graduate and/or with proven sales experience is a plus Excellent interpersonal and communication skills, coupled with adaptability and willingness to learn Highly driven to excel in both customer service and sales, thriving in a focused and fast paced environment To be considered for this role, the relevant rights to work in Singapore is required. The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited.