Job Profile Description

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the incumbent with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Actuarial is seeking a self-motivated team player, who is obsessed with delivering value, is forward-thinking, and excited to improve inforce value of the company and customer experience.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone:

• Involve in full suite of experience studies including assumptions recommendation, maintenance, and financial impact analysis as in the areas of reserve (IFRS17 and local basis), new business value and new business CSM.
• Involve in IFRS17 policyholder experience gain/loss reporting and to provide deeper analysis of underlying contributors.
• Involve in the regular experience monitoring and highlight/ investigate variance in experience and its root cause.
• Involve in experience monitoring Power BI tools development working with regional and local analytic teams.
• Assist in the inforce management projects to deep dive on experience drivers and propose recommendations to improve customer experience and inforce value to the company. This includes close collaborations with various stakeholders on different inforce management initiatives.
• Assist in any other projects as assigned.

Nice to Have:

• Good progress of actuarial exams.
• At least 4-5 years of working experience with good understanding of data, actuarial experience monitoring and insurance business know-how.
• In-dept knowledge of insurance products and their earnings attributes.
• Creative, thinking out of the box, meticulous to details, effective communications and planning are key elements for success.
• Good knowledge in MS Office (Excel, Access, Words, Power Point) and Power BI (or any equivalent visualization software).
• Knowledge of IFRS17 and local regulatory are added advantage.
• Team player oriented as well as can follow up tasks independently.
• This is an individual contributor role.

On the job you will:

• Work closely with reporting and regional teams.
• This includes liaise with various stakeholders on different inforce management initiatives.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

Overview

Mayer Brown is a leading global law firm with offices in 26 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on their most complex legal needs. We have deep experience in high-stakes litigation and complex transactions across industry sectors, including our signature strength, the global financial services industry.

We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.

Operating as Mayer Brown PK Wong & Nair in Singapore we have been working in a Joint Legal Venture since 1 January 2023. Singapore is one of our fastest growing offices in the region and it is an exciting time to join the firm as we transform.

Role Purpose

The IT Regional Manager (Asia) is a key proactive point of contact for lawyers and business services staff with regard to current and future technology opportunities and is the primary point of contact for the office Directors of Administration within their region, providing a “single point of contact” to address IT questions and concerns.

The IT Customer Service team is responsible for providing first/second line and at times 3rd line IT support for approved services and systems. This role is responsible for managing the team to ensure the needs of the business are met.

This team is responsible for trying to resolve incidents at the first point of contact, and escalate when we are unable to do so. They also manage and escalate requests and contribute to the successful deployment/upgrade of IT services and systems, and understand and support the overall IT strategy.

Responsibilities

• Manage/support the team so every member is empathetic with users and knows how to communicate effectively.
• Manage the team so they can resolve the majority of incidents and requests at the first point of contact.
• Continual improvement of Customer Service to align their practices and services with changing business needs.
• Represent Asia so that their time zones, working practices and languages are taken into account when IT change requests are submitted, to ensure users are not adversely effected by scheduled changes.
• Incident management so that the negative impact of incidents is minimised by restoring operations as quickly as possible.
• Problem management, to reduce the likelihood and impacts of incidents by identifying actual and potential causes of them.
• Service request management, including documenting and socialising how requests are initiated, approved and fulfilled.
• Contribute to and update Customer Services' knowledge base.
• Develop a broad internal network through regular and effective communication with users.
• Ensure Customer Services update tickets in accordance with local, regional and global standards and processes.
• IT asset management of laptops, desktops, smartphones, peripherals and other assets as needed.
• Supplier management.
• Manage support for audio visual/video conference/webinar events and remote conference tools.
• Manage service activities related to new starters and leavers.
• Provide support to other IT teams by testing new software packages and upgrades to existing applications.
• Working with global training team to provision of learning delivery to include new staff induction, workplace skills, productivity/efficiency skills, mobility support and document production automation learning and support.
• Act as a technology resource to the Firm for industry trends, technology implementations (hardware and software) and change management issues.
• Effectively and proactively identify and communicate operations and business risks to IT and firm management.
• Travel required to regional offices.
• Encourage team members to provide continuous feedback to each other and share information openly.
• Actively participate and contribute to meetings outside of core working hours.
• Take a lead in establishing standards and guidelines.
• Undertake all relevant staff management activities appraisal/reviews, annual leave approvals, performance management and grievance guidance.
• Budget ownership of selected services.
• Point of contact and support for Desktop Team services during Asia hours which includes support the Windows desktop image build and deployment processes/ Software and Security Deployments /support the firm’s Citrix environment in Asia in relations to Citrix issues/support the firm’s Document Management environment in Asia
• Act as smart hands for 3rd line support requirements

Experience

• 5+ years' experience as an IT supervisor or manager, in a professional services environment.
• Knowledge of the ITIL environment and processes essential.
• Knowledge of Win10 and all related problems with OS, error logs and troubleshooting
• General knowledge of Microsoft Office in addition to other relevant legal applications (time recording systems, metadata management systems, PDF converters, media players, document encryption and compression tools).
• Good understanding of Active Directory Users & Computers and its associated membership groups, TCP/IP, DNS, DHCP & VPN as it relates to desktop support activities.
• Strong desktop PC, laptop, printer and iPhone hardware support and maintenance knowledge including imaging, parts replacement and configuring PCs to Firm standards for rollout to users.
• Good knowledge of latest smartphone devices (hardware and OS) and the way they are set up and configured.
• Law firm experience preferred.
• Knowledge of document management systems and e-filing processes is a bonus.
• Excellent oral and written communications skills in English, and Cantonese, Mandarin is a bonus.
• Excellent written and oral communication skills and have good attention to detail.
• Excellent understanding of the Firm’s goals and objectives.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

We are no accepting applications from Recruitment Agencies for this vacancy.

You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

• Relationship Management: Develop data tools & insights for the GCG Client Management Group in APAC to support renegotiations, business reviews and business development opportunities defending our Premium Value Proposition in an impactful way
• Business Development: Lead strategic partnerships with merchants in close collaboration with the Marketing team engaging existing & new partners to drive revenue growth through Amex Offers
• Consultative Selling: Build a pipeline of opportunities & deliver compelling Business Insights proposals to drive business growth
• Data & Insights: Own end-to-end insights project planning, delivery, and measurement. Transform raw data into insights led commercial presentations to executives at merchant partners & internal stakeholders.
• Data Product Development: Identification and creation of customized and automated data tools in close collaboration with the Global Merchant Analytics team

Minimum Qualifications:

• Strong business development experience and/or partner management experience, including a track record of success in building new and nurturing existing relationships with internal and external clients that drive commercial outcomes
• Strategic thinker with a consultative sales approach
• Effective quantitative skills that enable the analysis of data sets and generation of actionable recommendations with measurable value
• Strong communication skills and executive presence with the ability to probe/diagnose merchant needs and propose real-time customized solutions across all levels of the organization, internally and externally
• Strong problem solving, project management, analytical and presentation skills
• Ability to multitask and prioritize across a portfolio of clients and projects, with high attention to detail
• Ability to innovate and openly share insights and new ideas
• Advanced degree in statistics, mathematics, operations research, economics, engineering or equivalent preferred

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

Job Description

• Perform cash, securities, net asset value and derivative positions against counterparty’s or custodian’s records.
• Ensure reconciliation discrepancies are followed up with counterparties and custodians and all breaks are explained and resolved in a timely manner.
• Generate and prepare monthly, quarterly and ad-hoc valuation reports for internal and external clients.
• Prepare numbers for regulatory surveys and internal management reporting.
• Review of semi-annual and annual reports to unitholders prepared by service providers.
• Prepare and send out reports to relevant parties timely.
• Assist in ensuring that all procedures performed by the team are in accordance with the Operations Manual.
• Assist in coordinating portfolio transition matters with clients, internal departments and custodians.
• Problem solving on any deliverable issues.
• Attending to queries from internal and external parties.
• Review and streamline processes to improve efficiency and reduce risk.
• Assist in projects undertaken by the team.

Job Requirements

• Degree, preferably in Business, Finance & Accountancy
• At least 5 years in Asset Management Operations or investment service support experience. Need to have proven working knowledge of equity, fixed income and derivative products.
• Advanced securities product knowledge and fund accounting experience will be a plus.
• Meticulous and self-motivated individual, able to work under pressure, and simultaneously handle multiple assignments.
• Team oriented, with excellent interpersonal skills and ability to forge strong relationships with internal and external clients
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office, in particular, MS Excel and Word

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Team Summary

Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers  in achieving their goals. This team is critical in supporting the sales business on a day to day basis.

What a Sales Operations Manager for Value Added Services (VAS) does at Visa:

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 8 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

What we expect of you, day to day:

• Additional responsibilities include: providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.

• Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

Why this is important to Visa

With Value Added Services (VAS), you will have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About the Role

The Group Account Director (GAD) / Business Director (BD) role is a crucial day to day client management role within the team. The successful candidate will have extensive experience working with multi-channel, global brands, closely with all departments to develop forward thinking, meaningful cross channel content. As the GAD / BD, you will also be a trusted partner to all stakeholders.

What You’ll Do

1. Key responsibilities:

• Develop a strong relationship with senior clients and be able to hold their own with senior stakeholders internally and externally. Partner with them to help drive their business and brand growth.
• Think beyond the day-to-day to the next 6 months and plan for longer term opportunities, and be responsible for quality of output on projects
• Bring strategic insight to discussions and ability to refocus cross-functional teams across op-cos and clients using strong persuasion and negotiation skills.
• Drive forward impactful creative, partnering with the creative teams to set the work up for selling to clients, and always pushing for better.
• Assist in the development of project briefs and is involved in the longer-term brand/marketing planning
• A strong, proactive problem-solver who is also highly effective at managing upwards.

2. Strategy

• Partners with strategists to drive the creation and exposition of great strategy, geared to deliver an end to end experience, and across all touch points
• Helps to defines client’s business/project objectives. Shape and deliver an over-arching brand strategy
• Ensures there is rigour around briefs and briefing process
• Expert in clients research methodologies and uses them to build ideas rather than stagnate them.
• Leads relations with media partners and third parties to identify right channels and activate appropriately

3. Creativity

• Leadership provides the environment for big, bold and bionic ideas to flourish
• Leads creative ambition across agency and client teams
• Leads on ideas. Is able to see potential, shape, build and interrogate them
• Knows how to challenge, influence and protect work with senior-stakeholders and through research and regulatory checks
• Creates ground for positive reception to ideas and excels in presentation of creative work
• Leads on making sure ideas are executed best for each channel

4. Client Management and External Parties

• Gain trust, authority and respect from the client at all times and strive to exceed their expectations.
• Develop an excellent understanding of the client’s business, brand and processes.
• Be aware of the bigger picture of the total account and share best practice with the team and the client.

5. Team Management

• Full responsibility for all personnel issues including identification of individuals’ training and development needs, employee welfare and any discipline matters.
• Support team members in the pursuit of delivering the highest standard of service to the client.
• Motivate and encourage the team so that together you strive to achieve client satisfaction in all you do.

6. Leadership

• Leads effective relationships with senior management, clients and stakeholders to create best possible outcome
• Owns client relationship and partners with senior stakeholders to deliver best outcome
• Leads the account to improve the quality of work & drive effective ways of working
• Navigates unknown or difficult situations to avoid conflict and create a good outcome. This includes understanding the culture, and ways of working of the various opcos to ensure everyone comes together to produce the best work, in a happy environment.
• Exceptional presentation and communication skills – acute listening, persuasion and conviction
• Leads the pastoral care of their team, is a role model to the department and respected agency wide

Account cum Admin Executive

Working days: 5days

Working Hours: 9am – 6pm

Working Location: Chinatown
Salary: $2750 - $3250

Responsibilities & Duties

Account

• Maintaining accounting and related records (HongKong , Korea, UK,

Netherlands, Germany etc.)

• Completing the periodic and annual audit

• Ensure payments are checked, verified, authorised and approved

• Timely preparation and closing of accounts

• Support and advise project team on financial & accounting matters

• Review and implementation of accounting procedures and policies

Admin

• Manage general communication such as post, deliveries, couriers, etc.

• Manage supply of stationery and other office supplies

• Coordinate the travel arrangements for office on their travel arrangements

and logistics (bookings, visa applications, invitations letters)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.


Responsibilities

• Oversee client accounts, focusing on revenue growth by securing new accounts and expanding existing ones.
• Maintain comprehensive and accurate client information.
• Coordinate proposals from presales and provide precise quotations based on client needs.
• Ensure customer satisfaction by managing all project-related matters, including payments.
• Coordinate tender briefings and lead bid reviews with presales teams.
• Ensure the completion and quality of proposals in collaboration with presales teams.
• Prepare quotations for client opportunities.
• Track and manage timelines, submitting updates to other functional teams.
• Ensure consistency within internal teams and allocate appropriate resources for client engagements.

Requirements

• Experience in a technical sales or services environment.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

1. HANDLE CASHBOOK

2. PREPARE MONTHLY BANK RECONCILIATION (SGD & FX)

3. FOLLOW UP ON THE DISCREPANCIES IN BANK RECONCILIATIONS

4. PREPARE PAYMENT VOUCHERS AND CHEQUES FOR EXPENSES ACCOUNT

5. SETTLEMENT DUTIES LIKE PREPARING AND CHECKING PAYMENTS

6. HANDLING OF FOREIGN CURRENCIES EXCHANGES OR REMITTANCES

7. IN CHARGE PETTY CASH AND EXPENSE ACCOUNT

About Stone Cybersecurity Pte Ltd

At Stone Cybersecurity, we're on a mission to safeguard businesses in an increasingly complex digital landscape. Our team is a tight-knit group of cybersecurity experts and passionate sales professionals who thrive in a collaborative and fast-paced environment. We value innovation, continuous learning, and a strong focus on delivering exceptional results for our customers. We offer competitive compensation, a comprehensive benefits package, and ample opportunities for professional growth.

The Opportunity:

As a Sales Account Executive at Stone Cybersecurity, you'll be a key player in our growth and success. You'll have the opportunity to build a lucrative career while making a real impact on enhancing the security posture of organizations across various industries. We're looking for a highly motivated and detail-oriented individual with a strong sales background who is eager to learn about cybersecurity and thrives in a results-driven environment.

Key Responsibilities:

• Hunt and Conquer: Proactively identify and pursue new business opportunities within our target market, building a robust pipeline of qualified leads.
• Close with Confidence: Lead the entire sales cycle from initial contact to contract signing, showcasing your expertise and closing skills.
• Build Lasting Relationships: Develop and nurture long-term relationships with key accounts, becoming a trusted advisor and advocate for their cybersecurity needs.
• Collaborate for Success: Work closely with our technical team to understand customer requirements and tailor solutions that exceed expectations.
• Drive Results: Achieve and exceed sales targets, contributing to the company's overall revenue growth.

What You Bring:

• Sales Acumen: Proven success in a sales role, with 2+ years of experience. Experience in the technology industry is a plus, but not required.
• Eager Learner: A strong desire and aptitude to learn about cybersecurity and our solutions. We will provide comprehensive training to get you up to speed.
• Communication Powerhouse: Excellent communication and presentation skills, with the ability to articulate value propositions effectively.
• Strategic Mindset: A knack for identifying customer pain points and aligning our solutions to address them effectively.
• Drive to Excel: A high degree of self-motivation, resilience, and a passion for achieving exceptional results.

Rewards You Deserve:

• Competitive Compensation: Earn up to SGD 100,000 annually with our generous 50/50 OTE (On-Target Earnings) structure, commensurate with your experience and performance.
• Comprehensive Benefits: Enjoy a full range of benefits, including medical insurance (Inpatient and outpatient for both GP and Specialist), Dental Benefits, and Flexi Benefits.
• Growth Potential: Advance your career with ongoing training, professional development opportunities, and a clear path for upward mobility.

Ready to Make Your Mark?

If you're a driven sales professional with a desire to break into the exciting world of cybersecurity, we want to hear from you. Send your resume and a brief cover letter outlining your interest and qualifications to [email protected]

Job Description:

• Plan and execute data centre migration
• Oversee procurement of new servers and network equipment
• Manage data migration and verification processes
• Set up new Server Room compliant with Green Book standards
• Migrate Wireless and Wired LAN, WirelessSG, and WAN migrations
• Minimise operational impact during transition
• Ensure compliance with security and industry standards
• Any other services to be assigned in relation to IT setup and support.

Requirements:

• At least 5 years’ experience in ICT Project Management / IT Infrastructure Projects, particularly Data Centre relocations
• Strong knowledge of data centre operations and network infrastructure, servers
• Relevant IT certifications (e.g., ITIL, CISSP, PMP) preferred
• Familiarity with Green Book standards for server rooms
• Excellent project management skills
• Experience with risk management and mitigation in IT projects
• Strong communication skills to liaise with various stakeholders

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

about the company

Our client is one of the largest global urban, infrastructure, and management services consulting firms. Currently they are looking for BIM Manager for various projects (buildings and infrastructure). It is 5 day working per week and company pays performance bonuses per annum.

about the job

• Able to create Mechanical & Electrical (MEP) BIM model using Revit with high level of accuracy independently.
• Able to independently carry out clash analysis of the MEP services and resolve clashes if any
• Responsible for MEP BIM Project setup and Maintenance of BIM model
• Able to independently create the necessary 3D BIM Revit libraries and families for MEP, piping and accessories such as valves, etc
• Responsible for generating MEP COBie using Autodesk Revit
• Prepare CAD drawings such as detailed plan, elevation, detail and section, isometric drawings, 3D drawings, single-line, double-line and schematic drawings
• Preparation of tender drawings
• Sketch and design the layout of MEP services and routings of MEP services with consideration of space for maintenance and operation
• Ability to carry out E20 cooling load calculations, sizing and selection of ACMV equipment (chillers, pumps cooling towers), perform fan static pressure loss and pump head calculations, fire sprinkler hydraulic calculations etc

skills & experience required

• Degree / Diploma in Mechanical or Electrical Engineering.
• Min 8 years of experience in MEP drafting using 3D BIM (Autodesk Revit) and Autodesk Navisworks.
• Commercial projects experience is preferred.
• Experience working in A1 main contractor environment
• Well versed with strong techniques in Autocad, 3D BIM Revit in MEP and other 3D software
• Proficient in MS Suites
• Able to work on site (currently : east of Singapore - Cross Island Line

If you are interested in the position

Please include your availability, expected salary and reason for leaving your current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Morgan McKinley is Your Gateway to Career Success!

We are looking for a #ProductManager (Product Growth Marketing) for our client, a Multinational American Technology Company, focusing on the Philippine, Thailand and Vietnam Market. Leveraging your deep understanding of local competitive landscapes and product ecosystems, you will pinpoint product opportunities and drive initiatives tailored to the region's growth.

Responsibilities

• Offer localized insights into digital advertising, identifying strengths, weaknesses, opportunities, and threats crucial for client's success in the Philippines/Vietnam/Thailand.
• Explore, identify, and implement growth opportunities specific to the market.
• Ensure seamless functionality and optimal localization of client's apps in the Philippines.
• Collaborate with analytics teams to validate insights with data-driven findings.
• Escalate market-specific product issues to drive solutions through product management.
• Develop and oversee the implementation of a continuous testing plan for key end-to-end processes.
• Monitor the progress of market-specific product enhancements and assess their impact.
• Utilize usability studies, research, and market analysis to transform insights into actionable strategies.
• Enhance client's strategic and competitive position within the region.

Minimum Qualifications

• Bachelor's degree in Computer Science, Engineering, or related technical fields preferred, or equivalent practical experience.
• Minimum 5 years in product management or product marketing within the internet industry, specifically digital advertising or tech companies.
• Extensive local knowledge of internet usage patterns and user needs addressable through online platforms.
• Strong storytelling abilities to translate insights into actionable product concepts.
• Understanding of technical architectures for scalable web and mobile applications.
• English and Vietnamese, Thai or Filipino/Tagalog proficiency is a must, as this role will cover the Philippine, Vietnam and Thailand markets.

Important Note:

• This is a 12-Month Contract role - renewable!
• This role is based in Singapore

What We Offer?

• A highly competitive remuneration package.
• An opportunity to interface with cutting-edge technology.
• An inclusive and collaborative work milieu.
• A clear trajectory for career advancement and professional growth

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Position Overview:

We are seeking a skilled and experienced Cybersecurity Risk Manager to join our team and contribute to the management of IT and cybersecurity risks across our organization. This role will be pivotal in ensuring the integrity, confidentiality, and availability of our information and technology systems by supporting the Infrastructure Risk and Control function within the broader Cyber Risk Management operations. You will play an active role in shaping and implementing risk management processes that align with our regulatory requirements and risk appetite.

Key Responsibilities:

• Risk Management & Compliance: Support the Infrastructure Risk and Control function by ensuring that technology, information, and cybersecurity risks are managed and controlled effectively across various business units, consistent with the firm’s risk appetite and regulatory requirements.
• Gap Assessment & Risk Identification: Plan and conduct thorough gap assessments throughout the Secure Software Development Lifecycle (SSDLC) to identify and evaluate potential risks. Assess existing controls, identify mitigating strategies, and measure the residual risk.
• Policy & Standards Compliance: Work collaboratively with key stakeholders to drive adherence to cybersecurity, information, and technology policies and standards. This includes monitoring compliance and recommending adjustments when necessary.
• Risk Reporting & Control Effectiveness: Continuously monitor and assess the effectiveness of existing cybersecurity controls. Prepare and deliver regular risk and control reports to senior management, identifying key audit findings, risks, and areas for improvement.
• Training & Awareness Programs: Conduct cybersecurity awareness programs, including staff training on policies, standards, and best practices. Lead initiatives such as phishing simulation campaigns, awareness newsletters, and training sessions to increase security awareness throughout the organization.
• Coordination with Risk Functions: Liaise with other internal risk management functions to ensure a unified and cohesive approach to risk and audit management across the enterprise.

Qualifications and Experience:

• Education: A degree in Computer Science, Information Technology, Cybersecurity, or a related field is required.
• Experience: 5-8 years of professional experience in IT cybersecurity risk management, risk implementation, and governance. This includes practical experience in IT risk assessments, vendor risk assessments, audit processes, and managing operational risk issues.
• Industry Knowledge: Strong understanding of cybersecurity risk frameworks and standards such as NIST, COBIT, ITIL, and other relevant frameworks. Experience in applying these frameworks to real-world scenarios is essential.
• Risk Assessment & Remediation: Hands-on experience conducting IT risk assessments for in-house developed applications, commercial off-the-shelf products, and Cloud platforms. Ability to recommend and drive remediation efforts based on assessment findings.
• Communication & Collaboration: Strong written and verbal communication skills, with the ability to prepare detailed reports, presentations, and communicate complex cybersecurity issues to stakeholders at all levels.
• Problem-Solving Skills: Excellent analytical, problem-solving, and critical-thinking abilities, with the capacity to influence stakeholders and drive changes to improve risk management processes.

Preferred Qualifications:

• Certifications: Professional cybersecurity certifications such as CISSP, CISM, CRISC, CCSK, or CGEIT would be highly desirable.
• Additional Experience: Experience in conducting risk assessments on both traditional IT environments and modern Cloud-based systems will be considered an advantage.

Skills & Competencies:

• Cybersecurity Expertise: In-depth knowledge of cybersecurity best practices, risk assessment methodologies, and threat mitigation techniques.
• Governance & Compliance: Experience working within regulatory frameworks and compliance mandates.
• Training & Development: Ability to design and implement effective cybersecurity training programs.
• Attention to Detail: Meticulous attention to detail, particularly when identifying vulnerabilities and recommending improvements.
• Interpersonal Skills: Ability to work across teams and influence key stakeholders to prioritize cybersecurity risk management activities.

Multi family office looking to expand and is hiring experienced Private Bankers and Senior Relationship Managers.

Responsibilities:

· Work in close collaboration with the senior management to define and execute a successful business strategy

· Identify and acquire new clients/prospects for discretionary portfolio management, investment advice and family wealth planning

· Provide market leading investment advice, product knowledge and expertise.

· Construct customized solutions through strong relationships

· Managing portfolio of customers whilst developing an in-depth understanding of each client's requirements, goals and risk appetite

Requirements:

· Need to have a pool of AUM of US$50M and above. Strong HNW and UHNW network.

· At least 3-5 years of experience in managing a book of HNW clients (APAC region)

· Good understanding of regulatory guidlines, compliance, AML and CDD

· A good knowledge of current global financial markets and trends, as well as local markets

· Private clients, Priority, Privilege, Treasure, Gold, Premium Banking Relationship Manager welcome to apply.

To Apply:

Submit your CV to [email protected]

Executive Assistant/Office Manager to our Family Office, with emphasis on daily administrative support and operational management. You will also be assisting the principal on personal lifestyle matters such as travel arrangements.

What you offer:

• At least 5-years of experience as an Executive Assistant reporting directly to C-suite level executive.
• Experience as an Executive Assistant in a family office or financial company is a plus.
• Familiarity with payroll systems and basic HR capacity (Visa applications, Insurance).
• Experienced as an office manager, overseeing day to day office operations and managing office equipment and supplies.
• Ability to adopt a proactive approach while maintaining a high level of discretion, confidentiality, and professionalism.
• Strong organisational, planning, and multi-tasking abilities with exceptional attention to detail.
• Excellent verbal and written communication skills in English.

Primary Responsibilities:

• Provide administrative support to the Principal, including managing calendars, scheduling meetings, coordinating travel, and handling correspondence.
• Oversee and manage day-to-day office operations, ensuring efficiency, maintaining supplies, and developing and implementing office policies and procedures.
• Responsible for GST filling and accounting for annual reporting.
• Act as a communication liaison, facilitating effective communication between the executive team and internal/external stakeholders, while also serving as a gatekeeper to the Principal, protecting his time, information and exposure.
• Handle confidential and sensitive information with discretion and professionalism, pertaining to all personal/family and office matters.
• Provide lifestyle support to family members, including coordinating personal appointments, travel arrangements, and assisting with household management tasks.

If you meet the above requirements, please apply with an updated CV.

We appreciate all applications, but only shortlisted candidates will be contacted.

This role offers an exciting opportunity to be part of an initiative to plan and implement automation of operational processes. The successful candidate will have a comprehensive view of the firm's operations, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses.

• End-to-end oversight of trade operations
• Opportunity to contribute to automation initiatives
• Comprehensive view of firm's operations

What you'll do:

As a Senior Fund Operations Manager, you will play a pivotal role in managing the firm's operations. Your responsibilities will span across various aspects of investment operations, from managing relationships with service providers to handling daily trade processing and reconciliation. You will also be involved in fund accounting and client reporting. This role provides an excellent opportunity to contribute to the planning and implementation of automation initiatives within the firm.

• Manage and review relationships with service providers such as custodians, brokers, fund administrators etc.
• Handle daily trade processing and reconciliation, follow up on settlement issues primarily in equities
• Oversee corporate actions and cash flow management, prepare payment instructions to fund and firm vendors.
• Perform fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Provide risk management, compliance & regulatory support
• Coordinate new fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• Undertake general office administration tasks

What you bring:

The ideal candidate for the Senior Fund Operations Manager role brings a wealth of experience in investment operations along with strong leadership skills. You are detail-oriented, resourceful, and proficient in Microsoft Excel. Your understanding of equities and related derivative products sets you apart. You possess excellent communication skills and can comfortably work under tight daily deadlines. Japanese language skills at a business level would be an added advantage.

• Degree in a relevant course such as Finance, Business, Accounting or Economics
• At least 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail-oriented and resourceful approach to work
• Proficiency in Microsoft Excel
• Japanese language skills at business level would be advantageous
• Good understanding of equities and related derivative products
• Excellent communication skills
• Ability to work under tight daily deadlines

What sets this company apart:

Our client is a leading player in the finance industry with a reputation for excellence. They offer an inclusive work environment that values diversity and fosters growth. Their commitment to innovation is evident in their ongoing automation initiatives aimed at streamlining operational processes. This is an exceptional opportunity to join a firm that is not only committed to their clients but also to the professional development of their employees.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Experience in Agile environments and proficiency with Jira and Agile methodologies are necessary for carrying out the responsibilities of a Scrum Master.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Company Background:

Sumitomo Corporation Asia & Oceania Pte. Ltd. (SCAO) is a leading integrated trading company with an international presence comprising 28 offices across 14 countries in the region. Our businesses span diverse industries such as metal and tubular products, transportation and construction systems, environment and infrastructure, food, materials, real estate, media, lifestyle, mineral resources, energy, chemicals, and electronics. We are an integral member of the Sumitomo Corporation Group, a key player in the global exchange of goods, services, and technology. Our success and growth are underpinned by a multinational workforce of more than 1,000 people in the region. Our activities are supported by a global network of more than 900 group companies from 136 locations in 66 countries and regions.

For more information on our company, please visit: https://www.sumitomocorp.com/en/asia-oceania and follow us on our SCAO Group LinkedIn page: https://www.linkedin.com/company/sumitomo-corporation-asia-oceania

Responsibilities and Accountabilities:

The role involves overseeing the planning, implementation, operation, user support, promotion, and governance of IT systems, primarily focusing on applications, business divisions, and company support within the Asia & Oceania region. This includes allocating IT resources such as human resources, costs, and IT products. You will be responsible for:

• Coordinating and managing the interests of various internal organizations, including Sumitomo corporate/liaison offices, Tokyo-related groups (mainly the DX & IT Group), and SCSK Group.
• Regular communication and information exchange with external companies in the same industry and partners.
• Managing multiple projects and numerous system operations concurrently. This includes project management for initiatives introducing new technologies or systems, with a continuous focus on improvement and reform.
• Identify and apply new technologies, particularly in the field of Artificial Intelligence (AI), to enhance our operations.

Requirements:

• Minimum Degree with team management experience and at least 3 years of relevant working experience.
• Possess experience in leading application-related projects (ERP, SCM, CRM, etc.) across various areas including planning, implementation, operation, user support, promotion, and governance as a Project Manager, Consultant, or in a similar role.
• Possess experience in implementing and promoting Citizen Development (Microsoft Power Platform) and Operation Process Analysis/Automation (RPA).
• Possess experience in IT audit.
• Strong communication skills, both verbally and in writing; able to articulate analysis and communicate the organization and department's goals and vision across different audiences.
• Japanese language proficiency is essential to support the communication with Headquarters and Japanese-speaking counterparts (spoken and written).
• Have experience or interested in Digital Transformation related work.
• Must be willing to travel regionally on a monthly or bi-monthly basis, including but not limited to Malaysia, Indonesia, Thailand, Vietnam, India.

Our Benefits and Perks

• Flexibility & Time Off: Hybrid work model, Flexible Benefits, Paid time off (e.g. Caregiver leave, Birthday leave)
• Professional and Personal Development: Study and Exam Leave, Educational Subsidies, Regional and Global Learning Programs
• Health & Well-being: Employee Assistance Program, Group Health Insurance, Employee Engagement Program & Activities

Our Commitment

At SCAO, we value the diversity of background, culture, experiences, skills and views that our people offer.

We are committed to building an environment free of unfair discrimination and harassment that enables all to perform at their best, regardless of nationality, race, ethnicity, religion, age and other attributes.

Responsibilities:

• Assist project manager on project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance maters;
• Any other duties that may be assigned.

Requirements:

• Degree/Master in Civil Engineering or Project Management or relevant field;
• Proven at least 8 years of working experience in project management ;
• Steel Structure and metal works experience is a plus;
• Excellent written and verbal communication skills;
• Excellent team player with ability to meet deadlines.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

As a leading travel technology company, Traveloka manages a vast ecosystem of APIs, microservices, cloud infrastructures, and front-end applications (web and mobile) that serve millions of users worldwide. On the back side, we operate large-scale data pipelines and internal business operations, many are engineered in-house, which require robust security measures to protect user data, intellectual property, and sensitive corporate information.

The Security Engineering Manager will take a holistic approach to safeguarding our engineering assets, working and managing across multiple teams including DevSecOps, Product Security, and Offensive Security. Success in this role requires strong analytical, problem-solving, and leadership abilities, as well as the capacity to think from defensive, offensive, and engineering perspectives to craft tailored security solutions for our unique environment. The ideal candidate will not only be proficient in using readily available or off-the-shelf tools but will also have the expertise to assess when and how custom security tools need to be developed and maintained with a software engineering perspective to address specific challenges.

Requirements:

• Proven experience managing Security Engineering or Software Engineering teams, with at least 7 years of extensive expertise in cybersecurity.
• Strong background in leading cybersecurity or software development projects using agile methodologies.
• Experience securing applications in fast-paced environments with frequent changes.
• Proficient in general-purpose programming languages (e.g., Python) and Object-Oriented Programming (e.g., Java).
• Hands-on experience with cloud platforms like AWS and GCP, including platform- specific security features and common security tools.
• Familiarity with modern technologies such as containerization, managed container services, serverless functions, infrastructure as code, API gateways, BFF (Backend for Frontend), CI/CD, and microservices.
• Deep technical knowledge of web, mobile, OS, and network security
• Able to practically demonstrate various security tests and control implementation such as SAST, DAST, SCA, WAF, secure-by-design, and secure application framework.
• Excellent verbal and written communication skills.
• Strong self-initiative to bridge gaps between Software Engineering, Infrastructure Engineering, and Security Engineering, while providing a security framework for the entire technology team and management.
• Commitment to cybersecurity with a dedication to continuous learning and staying updated on new technologies.
• Experience in CTF, bug bounty programs, presenting at security conferences, or publications is a plus.
• Experience with penetration testing, red teaming, or purple teaming is a plus.
• Web development experience or developing security tools is a plus.
• Relevant technical security certifications (e.g., Offensive Security, CREST, SANS GIAC) are a plus

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Our team is seeking an passionate Commercial Strategy & Growth Manager to join us as we create and deliver mission critical services and processes to enable Traveloka Travel Activities, specifically in our Supply side.As a Commercial Strategy & Growth Manager, you play a crucial role in the development of sustainable and profitable value growth for Traveloka and our customers, with the primary responsibility of Commercial Strategy maximization efforts for all revenue streams under Experience domain. This role includes the development and implementation of the necessary strategic frameworks, governance routines, and analytic tools that will enable you to deliver actionable recommendations to improve promotion investment Return on Investment (ROI).

In this high-impact role, you will be working collaboratively with cross-functional stakeholders, particularly, the Market Management team.Your responsibility include:

• Define and drive the agenda for the overarching commercial strategic growth framework for Experience product.
• Define strategy to realize financial goals in a sustainable and consistent manner in collaboration with Marketing, Supply Management, and Finance.
• Develops tools to enhance and integrate descriptive and predictive demand and financial analytics to optimize and streamline pricing scenario development and decision-making process.
• Partner with Marketing and Supply Management teams to define the role of pricing in categories, ensure alignment to brand objectives and consideration of competitive pricing and promo strategies.
• Responsible for analysis, execution, and score carding of strategic pricing recommendations, and lead communication and alignment to Marketing and Supply Management organizations on its development, execution, and review
• Identify where to unlock opportunities for scalability of commercial strategies. Lead recommendations for customer specific trade optimization solutions in partnership with Supply Management team
• Monitor the implementation of quantitative models to optimize efficiency and effectiveness of the Market & Partnership team outputs, ensure the model is reflective of the business objectives
• Work closely with Product to align between tech enablement and supply needs & strategy; esp. to establish scalability

Job Requirements:

• Bachelor's degree in Business Administration, Finance, or any other relevant field, or other relevant fields from reputable universities with minimum GPA of 3.5/4.0. An MBA or Master's Degree in the aforementioned field is a plus.
• 5 years or more of working experience.
• Proven experience as a Commercial Strategy Manager. Experience in the travel industry, other technology company, or global consulting field is a plus.
• Strong analytical mindset and an excellent understanding of the P&L and key RGM levers to drive both top and bottom line growth.
• Must have a high level of analytical skills, with an ability to distil information and uncover insights from a variety of sources.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.
• Demonstrate ability to collaborate effectively with cross-geography and cross-functional teams, and stakeholders at all levels.
• Excellent communication skill in English, both written and verbal, with the ability to present ideas and influence stakeholders effectively.
• A quick learner to absorb new knowledge in the fast-changing and dynamic industry, and synthesize learnings into strategic growth levers that generate tangible business impacts.
• Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Implement architecture and design patterns to help ensure that systems scale.

• Perform unit and integration testing before launch

• Establish processes and best practices around development standards.

• Review product requirements in order to give development estimates and product feedback.

• Apply technical expertise to challenging architecture and design problems.

• Translate application storyboards and use cases into functional applications

• Design,build, and maintain efficient, reusable, and reliable C# code

• Ensure the best possible performance, quality, and responsiveness of applications

• Identify bottlenecks and bugs, and devise solutions to these problems

• Help maintain code quality, organization, and automatization

• Min 10 years of experience in .Net & C#

• Prefer Banking / Investment Banking domain experience

• Experience working with C#, and particularly modern, cross-platform .NET

• A strong understanding of advanced C# language features, such as async/await, dependency injection, etc.

• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis

• Good knowledge of development tools: Jenkins, GIT, SVN, Azure DevOps or equivalent

• Strong ability to analyze code - understand execution flow & debug even without access to a debugger

• Experience with the .net CLI, writing and maintaining integration and unit tests

• Strong familiarity with both Windows and Linux, including shell scripting

• Good knowledge of Transact SQL and Entity Framework Core

• Knowledge of a back end and frontend stack

• Experience with Agile methodology organization

JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Uses coaching skills throughout the property.

• Demonstrates self confidence, energy and enthusiasm.

• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Follows up to ensure complaints have been addressed to the guest's satisfaction.

• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.

• Assists GM as needed with annual Quality audit.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.