You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities focusing primarily  in Indonesia.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Successful Candidates will be involved many of the activities below:

              Support the Account-based Marketing (ABM) marketers in managing campaign setup and marketing activity plan processes in order to operationalize our ABM programs

•              Ensure that marketing programs are running properly, and lead flow is accurately credited for each customer, check pacing to be sure we are on track with our ABM plans. 

•              Assist the ABM marketers in curating content for marketing campaigns, interlock with global and APAC extended teams for content needs

•              Work with our digital marketing team on curating content for ABM digital campaigns including reviewing the relevant content, identifying campaign objectives, supporting reporting needs for performance reviews, and building promotional programs via social media.

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 18 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

As an Account Manager, we look to you to proactively help your Account Director to manage both your teams and your clients to deliver the best solutions that We Are Social can offer. You will manage the day-to-day demands of your clients and it is your responsibility to ensure that your tasks are completed within given timelines, to budgets and to the exceptionally high standard expected from our clients. You need to be conducting business in an effective manner with attention to detail and accuracy in all communication either internal or external. You will also be checking on the accuracy and standards of work of your Account Executive.

We do expect you to keep abreast of the industry for emerging trends and creative practices, educating not only your own team but also the wider team here. We are looking to you to keep your Account Director and clients updated and engaged with relevant industry practice.

Your key duties will include:

• Management of the day-to-day client activities
• Status and other reporting both internally and externally
• Ensuring that all activity follows sign-off processes
• Creation of client report presentations as required and appropriate
• Developing and planning creative campaigns relevant to your clients and their brief
• Assisting on new business pitches as assigned to you
• Research as required for new business
• Attending client meetings
• Compiling budgets for clients and new business
• Managing the work priorities of yourself and your team

What are we looking for?

• Experience owning and managing senior client relationships
• Ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound
• Understands social media universe
• Excellent verbal and written communication skills and an ability to work individually on a project or in a team environment
• Outstanding organisational skills and the ability to handle multiple projects simultaneously while meeting deadlines
• Ability to communicate results to management and in a fast-paced environment

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 18 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.

Your role is focused on a day-to-day delivery. Your team leaders will help you manage your tasks and priorities, although we do expect you to take responsibilities here too. You need to be conducting business in an effective manner with attention to detail and accuracy in all communications either internal or external.

We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your own team but also the wider team here at We Are Social.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Monthly content planning and writing content briefs with local team for We Are Social’s Instagram page
• Posting of relevant quarterly global reports
• Understand the overall client business objectives and develop strategies as needed
• Assist the Account Manager and Account Director on day-to-day delivery of output
• Work with the wider team to ensure all content created is of the highest standards
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Respond promptly to clients’ concerns, feedback and request while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings

What are we looking for?

• Has experience working in an agency
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills is a must
• Comfortable with writing, proofing and public speaking
• Skilled in MS office – PowerPoint, Word and Excel

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Job Description:

They will be responsible for the strategy and execution of all of the company’s brands marketing and PR activities. Comfortable wearing multiple hats at once, with the ability to execute on PR, content marketing, event coordination and planning, and creative projects, among other activities related to the company. Opportunity to grow and expand the marketing function into regional markets and grow the company's F&B portfolio.

Roles & Responsibilities:

• Responsible for the creation and execution of marketing and brand strategies and plans that drive achievement of the company’s business objectives
• Working closely with internal stakeholders and external partners to ensure timely executions of campaigns and events
• Coordinate with franchisor's headquarters (Based in US/Europe) on their marketing efforts which could be applied to local market
• Maintaining consistent communications with customers across all touch points to deliver a seamless and holistic brand experience
• Effectively managing the marketing budget
• Cultivate and maintain good relationship with journalists, editors and influencers who would be relevant to each brand
• Engage with the media on a regular basis to feature each brand in local publications
• Strategising, researching, writing and distributing press releases to targeted audience
• Leading a team of designers to conceptualise and produce communication collaterals that support the strategy and brand's business objectives
• Spearhead and coordinate special programs, partnerships and events that deliver increased awareness and value for each brand

Experience and Skills:

• Degree in Marketing or equivalent
• Minimum 5 years relevant experience
• Strong written and verbal communication skills, possess a dynamic personality
• Good business acumen and analytical skills
• Excellent attention to detail and to managing the overall process
• Resilient with a positive attitude
• A creative thinker and articulate communicator with the ability to conceptualize, visualize and deliver on breadth and depth of marketing activities

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities

Team Management & Leadership

• Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads, in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations: Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention

• Manage the day-to-day store operations to ensure a seamless and smooth customer experience
• Develop, improve and optimise retail processes to improve productivity and store operations
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Oversee store inventory levels and ensure the highest level of inventory accuracy by monitoring, scheduling and ordering inventory as required
• Conduct Stock Taking exercises at several intervals in the year, or as and when required.
• Maintain outstanding store conditions and work closely with the Visual Merchandising team to optimize displays in-store
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Recruit, coach, and build a robust team of Part Time and Full Time girls who strongly believe and live out the LB vision and mission
• Inspire and enable the team to provide a top notch and considerate service to all customers through training and mentoring
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)

• 5 years of experience in the retail industry, preferably in fast fashion
• 3 years of experience in managing a retail team(s) - both front and back of house
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better
• Strong leadership and interpersonal skills, able to motivate and lead the retail team
• Numerate and tech-savvy
• Open to working various shifts and able to work 5 days a week (including weekends and public holidays). Weekends are where all the magic happens!

You should have / be:

• A Love, Bonito ambassador who believes in and embodies our culture and core values
• A passion and genuine love for people; you are a strong leader and are passionate about training, coaching and mentoring a strong team of 30-40 people
• A performance-driven attitude with a hunger and thirst for results and sales
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• Strong communication skills and an outgoing personality who enjoys interacting and connecting with people to build trusting relationships with customers and external stakeholders
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash management, merchandising, roster building, staff training and coaching, stock taking, and recruitment.

• Full corporate insurance inclusive of Dental
• Attractive monthly commissions for ASM, Performance bonus for SM
• Fully stocked pantry
• Staff discounts
• Uniform credits and welcome gift card of store credits
• Personal Learning and Development Fund
• Wellness support via Ami
• Employee-led recognition platform via Praisepal
• A dynamic, no corporate-BS environment to learn, grow, and really make an impact

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 18 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

We are looking for an Account Director who can lead client groups and teams to successfully plan and deliver services in one or more of our core service areas.

As an Account Director, we look to you to proactively lead and manage both your internal teams and your clients, delivering the best solutions that We Are Social can offer. You will have the responsibility, together with the wider Management Team, for developing and driving forward existing business, building, and developing your client relationships, demonstrating real ‘thought’ leadership and helping to bring in new business into the agency.

We also expect you to keep abreast of the industry for emerging trends and creative practices, educating not only your own team, but also the wider team at We Are Social. We also look to you to continually keep your clients updated and engaged with relevant industry practices.

Some of the key duties will include:

• Deliver account management leadership and ownership over assigned key client accounts, and new business opportunities by building enduring senior-level relationships between clients and the agency through trust, credibility, and expertise
• Shape and drive vision, direction, and activities for the accounts through a rigorous understanding of the key dynamics, strategies, and drivers of the clients’ businesses
• Lead operations and implementations of social-first but not social-only integrated marketing communications campaigns at a global and regional level
• In charge of setting the communications directions given to various agency departments ensuring that the Client brief is clear and actionable, able to give direction for multiple projects and accounts
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production and media implementations
• Control the financial health of assigned key client accounts as well as detail-oriented adherence to all related project financial administrative requirements – job charges, campaign budgets and cost controls
• Inspire, coach, and nurture the growth and progression of the assigned account management team
• Building strong internal relationships across each department to ensure a good working environment between all departments
• Champion the Agency’s vision and mission 

What are we looking for?

• Experience in delivering digital and/or social-led campaigns; with knowledge of digital, content, media, analytics and reporting, offline application, and production
• Excellent verbal and written communication skills
• Ability to work individually on a project and/or in a team environment
• Brings to the position outstanding organisational skills and the ability to handle multiple projects simultaneously while meeting deadlines
• Ability to communicate results to management and in a fast-paced environment

Be part of something exceptional. Join the team in shaping the future of healthcare facilities management!

• Salary: Up to $8000 + Permanent Role with AWS and Variable Bonus
• Work Schedule: 5.5 Days Work Week
• Industry: Healthcare Industry

Responsibilities:

• Oversee a talented team of assistant managers, engineers, technical officers, supervisors, and technicians.
• Establishing strong client relationships and maintaining service standards
• Taking charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage daily AC thermal comfort within acceptable limits
• Schedule and track maintenance activities for ACMV systems
• Conduct regular audit inspections to ensure service providers meet contractual obligations
• Handle tenant inquiries and liaise with external agencies for major repairs and maintenance works
• Prepare tender documents, coordinate and execute rectification works
• Plan training for staff development and ensure budget compliance
• Certify contractors' payments and ensure high standards of safety and integrity

• Bachelor's degree in Mechanical Engineering or equivalent
• Minimum 8 years of proven experience in facility management, ideally within healthcare, pharmaceutical, power plant, or semiconductor industries
• Strong leadership, communication, and interpersonal skills
• Proactive, independent, and able to perform under pressure
• Service-oriented mindset with a commitment to quality
• Hands-on experience with strong building and M&E knowledge
• High level of initiative and integrity, with a strong safety mindset

If you are a proactive, independent, and service-oriented individual with a passion for facility management, we want to hear from you! To apply or learn more, kindly forward your CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

This is an exciting opportunity to lead the brand's transformative journey! You will be driving consumer-centric strategies and shape the brand's success. Analyze data, set pricing, and craft innovative plans for major launches. Join a dynamic team, fuel your creativity, and make an impact in a fast-paced environment. Embrace the challenge, elevate the brand, and be part of an exciting journey to success!

• Overseeing the brand's implementation of the new brand promise, vision, position, architecture, and attainment of overall business objectives for the brand.
• Inspires and unifies the organization around the brand's vision, position, and strategies, ensuring clarity in translating them into functional expertise.
• Examines past data on new launches to create sales forecasts and financial plans.
• Analyzes and drives consumer insights to enhance impactful brand experiences.
• Studies market, consumer behavior, and competition to aid teams in setting new product prices and managing existing ones.
• Conducts regular reviews on the brand's consumers and trends, guiding channel plans and recommending goals for the upcoming year.
• Develops channel-specific targets, aligning with global business plans and contributing to annual brand operating plan reviews. Plans and allocates budgets for advertising and promotions to achieve profit targets.
• Leads in crafting Public Relations launch strategies for major releases, ensuring substantial media coverage for new product launches.
• Develops significant plans for Customer Relationship Management (CRM) to retain loyal members.

• Preferably holds a Bachelor’s Degree
• Demonstrates robust analytical skills
• Strong communication and presentation abilities.
• Proactive, disciplined, positive, resourceful, creative, organized, detail-oriented, and adept at multitasking.
• Possess experience in a leadership position
• Experience within the Retail/Skincare industry will be advantageous

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Supporting the Talent agenda

• Provide HR support to execute the Talent priorities for the group. These range from recruitment, Employee Engagement, Compensation and benefits management, performance

management and Learning and Development

• Work with the HR Head to deliver the full range of HR services to the business

• Assist in the timely implementation and execution of talent processes

• Assist in managing employee relations issues (grievances, performance related issues, termination of employment, etc.) in conjunction with the Management and head of offices

• Ensure risks relating to employees, HR policies and practices are mitigated through appropriate actions and robust control mechanisms

• Assist in ensuring compliance with relevant local legislation and employment law

• Responsible for administration of the HR Management system, in the upkeep of data, reports, leave management and HR processes- troubleshooting, configuration and facilitation

• Regulatory reporting to MOM and responsible for all MOM-related transactions: Work Pass applications, cancellations etc.

Job Requirements:

• 5 to 7 years of demonstrable work experience in a HR generalist preferably in a regional or global role.

• Previous experience in assisting with the management of employee relations issues

• Strong client focus and proven ability to build strong relationships with key stakeholders

• Excellent communication (verbal and written), presentation, interpersonal skills, Strong MS Excel and MS Powerpoint skills

• Ability to manage and meet multiple deadlines within a fast-paced environment

• Well-developed organizational and project management skills

• Strong team orientation

• Responsible for the group’s procurement and purchasing matters
• Source new and alternative products and suppliers, negotiate price and ensure timely fulfilment
• Conduct regular inventory check and maintain optimal inventory levels
• Maintain and update the company’s purchasing system
• Source quotes for shipments and ensure imports and exports are handled efficiently
• Establish KPIs to achieve business objectives for assured supply, quality and cost effectiveness
• Work closely with cost controller to formulate or review current policies and best practices in procurement functions
• Prepare weekly and monthly procurement reports and submit to Management
• Other ad-Hoc duties assigned

Requirements:

• Minimum Diploma with 3 years experiences working in a similar capacity. Candidates without diploma but with more experience will be considered.
• Experience in the F & B industry is a must
• Strong negotiation and communication skills
• Meticulous with good business acumen
• Proven track record of procurement expertise