Overall Role Purpose:

Reporting to the Area Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.

• Act as customers' point of contact within DHL Express, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.
• Manage portfolio of existing customers and potential customers via 'face to face' sales visits.
• Produce necessary information for management to evaluate performance vs. key performance indicators.
• Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant DHL Express departments.
• Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.
• Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of-Wallet and new customer.
• Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET.
• Weekly Pipeline movement reports to Sales Management.
• Adhere to regional/country standard profit margins and discount guidelines.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
• Continually develop knowledge of DHL Express' products & services and general commercial awareness in order to provide the best possible solutions to the customers.
• Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.
• Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.
• Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.

Job Requirements:

• Preferably with Degree in Business or equivalent
• Minimum of 3 years of sales experience
• Strong communicator (in written & spoken English) with excellent numeric and presentation skills
• Strong individual who can work independently and within a team to deliver results
• Able to maintain effective performance under pressure

Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba’s real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit www.kyriba.com.

General Purpose:

The Account manager is responsible for the entire sales process from prospecting to closing business. The Account manager is assigned the territory to manage, develop and market Kyriba’s solutions in order to secure new subscription business in our Software-as-a-Service business model. Working in collaboration with sales leadership and other team, the Account manager engages with VP, Senior VP and C-level contacts within prospective customers developing relationships and closing business at or above expected and assigned levels per period.

Essential Duties and Responsibilities:

• Build, nurture and execute pipeline in collaboration with internal stakeholders to drive bookings within your territory.
• Own entire sales process from prospecting to closing business.
• Responsible business conduct within his/her assigned accounts : in-depth understanding of the account’s strategies
• Coordinate and lead responses to RFIs/RFPs, Requests for Information and pricing requests.
• Analyze situation and implements solutions, or develops new approaches
• Ensures opportunities are accurately reflected and maintained in Salesforce, providing weekly updates, monthly projections and quarterly committed forecasts of sales activity and volume to Kyriba NA Sales management team.

Qualifications and Skills:

• Results driven individual with a minimum 5+ years of high-touch sales experience in enterprise applications or business applications.
• Have a mindset to work as a team and interpersonal skills to enhance smooth collaboration with stakeholders, technical team, Kyriba head office, and partner companies.
• Experience in SaaS solutions sales required

Responsibilities:

• Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings
• Responsible for new sales opportunity development and sales project operation
• Responsible for key customer engagement, customer relationship improvement and maintenance
• Partner with solution team & delivery team to develop account strategy plan and business plan
• Research on telco industry and perform market insight to ensure the competitiveness of proposed solution
• Achieve annual business plan through efficient internal collaboration and proper customer approaching.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Handle related duties which are necessary for the proper management of key accounts and duties assigned

Requirements:

• Candidate must possess at least Bachelor Degree in telecommunication related major or equivalent.
• Candidate from ICT background that related with carrier network is required.
• At least 5 years of experience in sales or relevant experiences, or similar client support role.
• Proven results of delivering client solutions and meeting sales goals.
• Candidate with deeper understanding and experiences on solution sales, understand product specifications, highlights, competition, etc are preferred.
• Ability to multi-task and manage multiple priorities in a fast-paced environment.
• Must be customer oriented, target-oriented and capable of accurate work with minimal supervision.
• Strong negotiation skills, Self-motivated and self-directed.
• Good command of spoken and written English and Chinese to liaise with overseas and local Chinese speaking associates.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any querie

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Job Description:

· Manage and oversee operations of accounts department

· Responsible for monthly and yearly closing of financial accounts

· Provide analysis for monthly management reports

· Provide accurate and timely tax and accounting reports to the management and relevant authorities

· Review procedures and policies to suggest improvements with emphasis on governance and internal controls and the subsequent implementation

· Work with management and various stakeholders to determine working capital needs and funding strategies

· Work closely with other departments on digitalisation project

· Play in key and active role in budgeting and forecasting activities, and costing matters

· Plan and coordinate the annual financial audit

· Tax planning and annual tax reporting matters

· Review and submit quarterly GST submissions and annual tax submissions

· Liaise with corporate secretary, auditor, tax agent, bankers and other relevant government agencies

· Responsible for compliance with statutory requirements

· Provides support and guidance when complex, specialized, and sensitive questions and issues arise

Requirements:

· Degree in Accounting or professional certificate such as ACCA, CA or equivalent

· Preferably at least 5 years of relevant experience

· Have in-depth knowledge of local accounting standards and tax regulations

· Proficient in Microsoft Office

· Good analytical and problem solving skills

· Excellent interpersonal and communication skills

· Attention to details

· Able to guide and lead the accounts team

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

As an Account Manager, you will be responsible for designing and presenting customised engineering systems to the company’s prospective clients, ensuring deliverables of the system. You will be contributing in these areas:

Client Account Management:

• Understand the process of microtunneling and its supporting scope, such as polymer concrete pipes, automated lubrication, slurry management, gyro navigation and others.

• Understand customers’ project requirements and assist in designing and proposing suitable solutions.

• Support the team by providing technical information to potential clients.

• Support the team in ensuring all deliverables of the system are achieved during and after setup.

Business Development:

• Source new products (e.g. chemicals, new equipment or parts for relevant industries).

• Explore new market opportunities in the region.

• Seek out and propose joint-venture concepts (i.e. working with other businesses or brands) that may be synergistic with our long-term strategic goals.

Client Portfolio Management

• Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
• Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
• Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

Content Development & Portfolio Acquisition

• Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube
• Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
• Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis.
• Other general admin duties as assigned.

Requirements

• A strong work ethic, positive attitude and genuine desire to learn.
• Candidates with no experience are welcome to apply as training will be provided.
• Candidates with prior experience in related fields can be considered for senior position.

This position reports to the Director and using networking, prospecting, and recommendations, find and create new business possibilities. Establish and preserve solid connections with important customers, partners, and interested parties. To achieve revenue goals and corporate objectives, develop and implement sales strategies.

Create and deliver persuasive business presentations.

Manage client's business satisfaction in the delivery of services and ensure sales objectives are met.

We are representing our client in the global technology and engineering space to look for an experienced Sales Professional to join the existing team.

Responsibilities

• Prospect, build, develop and manage relationships with potential new clients
• Possess good prospects qualification
• Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ
• Participate as a key stakeholder in pricing strategy
• Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients
• Organise technology demonstration events to showcase capabilities and engage potential customers
• Handle sales cadence where required

Requirements

• Degree in Engineering or Business
• More than 5 years’ experience in Sales and leading a team
• Prior experience in Government sector will be an added advantage
• Good working knowledge of MS Office
• Aptitude in articulating business proposals and plans to key stakeholders
• Hands-on experience with Salesforce software is a plus
• Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

This is an exciting role for individual who are passionate about meeting people from different walks of life and has keen interest in selling our technology. If you have the aspiration to learn, we would be happy to have you onboard our team!

Responsibilities:

• Develop Business opportunities , pipelines leading to sales closure and to achieve monthly sales targets set.

• Identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program.

• Meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings.

• To provide value propositions, prepare quotations thus leading to the conclusion of sales.

• Continuous engagement of existing customers.

Requirements:

• Minimum Diploma or Degree in any discipline.

• Passionate in engaging customers and provide excellent sales and service.

• Good communication and presentation skills.

• Comfortable and committed for an up to 70% outdoor role.

Company Name, Company Short Description, is seeking a diligent and experienced Accountant or Senior Accountant to join our dynamic team. This role is crucial for ensuring accurate financial documentation and effective management of our company's finances across multiple regions, including Singapore and Malaysia.

Responsibilities:

• Prepare financial statements and business activity reports.
• Monitor financial details to ensure compliance with legal standards in multiple countries.
• Manage daily accounting operations.
• Handle tax filings, ledger maintenance, and budgeting, particularly focusing on GST and tax regulations applicable in Singapore and Malaysia.
• Assist in auditing activities by providing necessary information and preparing requested documentations.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field.
• Proven experience as an accountant, with senior-level experience preferred.
• Proficiency in Xero accounting software is highly desirable.
• Strong understanding of tax laws and GAAP, with good knowledge of tax and GST regulations in Singapore and Malaysia being an advantage.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and interpersonal skills.
• Demonstrated ability to work collaboratively in a team environment.

About Social Jet:

Social Jet is a fast-growing influencer marketing agency based in Singapore. We help brands maximize their online presence through strategic influencer campaigns on platforms like Instagram and TikTok. With a vast network of influencers and a proven framework for success, we've consistently delivered clear ROI and outstanding results for our clients with strategic campaigns and activations.

Our portfolio includes successful campaigns across diverse industries such as e-commerce, beauty, skincare, luxury, lifestyle, finance, home & living, and automotive, catering to startups, SMEs, and enterprises alike.

About the Role:

As our Account Manager, you will play a key role in shaping the success of our influencer marketing campaigns while managing and mentoring a team. You will serve as the primary point of contact for clients, working closely with our internal team and influencers to ensure smooth execution of projects, high-quality content delivery, and exceptional client satisfaction.

This senior position requires a strong understanding of influencer marketing, a proven track record in agency work, team management experience, and excellent client relationship skills.

Your role would comprise mainly of the following:

• Client Management
• ⁠Campaign Management
• Influencer Management
• Team Management

Client Management

Managing Client Updates

• Keep clients informed about project progress and updates.
• Follow up with clients to ensure their needs and expectations are met.
• Ensure consistent and ongoing communication with all active clients.
• Maintain strong relationships with clients through regular communication.

Managing Client Calls

• Ability to lead client calls remotely via Zoom and in-person meetings when needed.
• Schedule and conduct client calls to discuss project progress and updates.
• Address client inquiries and concerns during calls.
• Ensure all client interactions are professional and productive.

Managing Client Onboarding

• Oversee the onboarding process for new clients.
• Ensure all necessary documentation and information is collected.
• Provide clients with a clear understanding of the agency's processes and expectations.

Campaign & Influencer Management

Managing KOL Shortlisting and Scripts

• Identify and shortlist Influencers & Creators for campaigns.
• Oversee the creation and approval of content & scripts for KOLs.

Influencer Coordination

• Shortlist Influencers for client campaigns using our process.
• Work closely with our network of influencers and content creators to ensure they receive clear briefs and guidelines for content creation.
• Assist in their content creation.
• Monitor influencer deliverables, deadlines, and campaign performance.

Budget Management

• Monitor and manage project budgets.
• Ensure expenditures stay within allocated budgets.
• Ensure projects are delivered on time, within scope, and within budget.

Team Management

• Leadership & Oversight: Lead and manage the team’s daily operations, ensuring tasks are delegated effectively and campaigns run smoothly.
• Training & Development: Train and mentor team members, identify skill gaps, and provide resources for improvement.
• Resource Allocation: Distribute workload efficiently, balancing team capacity with project needs.
• Collaboration & Communication: Foster strong communication within the team and with clients to ensure alignment and address any challenges.
• Problem-Solving: Resolve conflicts, troubleshoot issues, and maintain team morale.
• Quality Assurance: Review and ensure deliverables meet client expectations and agency standards.
• Process Optimization: Streamline workflows, implement best practices, and maintain updated SOPs.
• Recruitment & Onboarding: Assist in hiring and integrating new team members effectively.

Requirements

• Operational & Team Management Skills: Experience managing teams, coordinating tasks, and overseeing daily operations to ensure efficiency and productivity.
• Leadership & People Skills: Strong leadership skills, with the ability to mentor, motivate, and guide a team. Proven experience in leading team meetings, conducting 1:1 check-ins, and fostering a collaborative environment.
• Strategic & Creative Thinker: Ability to develop strategic proposals, think creatively to solve client challenges, and drive innovation within the team.
• Excellent Communication & Presentation Skills: Strong written and verbal communication skills, with the ability to create and present to clients.
• Industry Knowledge: Familiarity with the influencer marketing industry, including trends, tools, and competitor landscape, to provide insights and maintain a competitive edge.
• Adaptable & Resourceful: Ability to adapt to changing business needs and find solutions to complex problems in a fast-paced environment.

What We Offer:

• Flexible work arrangements, including remote options.
• Competitive salary with performance-based bonuses/commissions.
• Opportunities to work on exciting campaigns for high-profile brands.
• A collaborative, innovative, and growth-oriented team culture.

How to Apply:

If you’re ready to join our fast growing agency that’s redefining influencer marketing, send your application through this portal or email us at [email protected] with the subject line: Account Manager [SG].

We look forward to hearing from you!

Thank you!

Job Description

• Industry/ Organization Type: IT/Telecommunications
• Position Title: Sales Account Manager
• Working Location: Macpherson
• Working Hours: 5 working days (Mon to Fri 8.30AM – 5.30PM)
• Salary Package: Basic Salary up to $4,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Build and sustain strong, long-lasting client relationships with a focus on client satisfaction and retention.
• Act as the primary point of contact for key accounts, addressing client inquiries, and ensuring their needs are met.
• Engage in regular communication with clients to anticipate future needs and identify new opportunities.
• Provide technical support to clients by participating in solution development, product demonstrations, and technical presentations.
• Collaborate with internal technical teams to resolve client issues and optimize product performance.
• Develop and implement strategic account plans to drive long-term business growth.
• Identify opportunities for expansion within existing accounts and execute strategies to increase revenue.
• Work closely with internal teams, including sales, technical, and customer service teams, to ensure a seamless customer experience
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Business Administration or equivalent
• Has 1 year of experience with fiber optics or relevant products in the industry
• Prior experience with Structured Cabling/ELV is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71055 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Service clients and build relationships
• Create killer strategies and social media calendars for clients
• Preparation of monthly report analysis and data collection, and manage your team of copywriters, designers, photographers, videographers involved in content creation
• Managing social media platforms, e.g. scheduling of posts, buying of ads, community management, etc.
• Opportunity for overseas workxplay with our team
• Hybrid work arrangement

Also, get to be a part of the creative team that brought these interactive games and videos to life:

- https://play.solstice.sg/hoponwithyakult/

- https://play.solstice.sg/tangyuanpop/

- https://psmnhb.com/monumentalhunt/

Requirements:

• Familiar with popular trends and ideas
• Good command of English
• Lots of initiative and eager to learn
• Resourceful and creative
• Excellent time management skills
• Thrives in a fast-paced environment
• Extra brownie points if you take nice photos/videos, or do some graphic design!

Who we are:

As an independent creative agency, we help brands tell creative stories by establishing brand objectives and meaningful relationships with the audience.

With strategic solutions to target and improve engagement, we get people curious and tuned in, enabling brands to be seen and heard by the right crowd as we strike quality conversations and grow communities.

Clients include: Nissin, SP Group, Infocomm Media Development Authority, National Environment Agency, Great Eastern, MANN+HUMMEL, Fluimucil, National Heritage Board, etc.

Description

• To contribute to Singapore portfolio growth through the strategic development of Singapore Key Accounts, limiting reductions and/or terminations, and ensuring the maintenance and development of existing customers.
• Ensure relationships are maintained, managed, and developed across all existing and potential customers.
• Ongoing relationship management of accounts ensuring increased sales, analysis of sales activity, and trading optimization is achieved.
• Monitor competitor activity, report back to the Key Accounts Manager / Director, and suggest and assist with the construction of counter measure strategies.
• Ensuring profitability is analyzed on a monthly basis and action taken to constantly strive to improve previous results
• Establish strategic account clients and develop penetration methods and review the progress at monthly meetings.
• Achieve quarterly and yearly Company sales margins and goals.
• Develop proposals, negotiate terms and conditions, and implement contractual agreements with accountability for delivering strong financial results.
• In conjunction with relevant Functional Heads, complete and submit tenders for Key Accounts
• Develop a deep understanding of customer needs and their specialty area of practice.
• Ensure regular, timely, and constructive communication with key accounts is maintained, both by phone and in person.
• Produce accurate and timely reporting that focus on all relevant aspects of Key Accounts

Requirements

• Demonstrated B2B experience in achieving sales, profitability and budget goals with Key Accounts preferred with Service Industry experience
• Proven ability to effectively communicate (verbal and written) with internal and external working relationships
• Able to work under pressure to meet target give
• Must possess own transport

Benefits

• Base salary between $3,000 to $3500
• Attractive commissions
• Sustainable car allowance and fuel card
• Mobile phone provided
• Performance review every year
• 16 days Annual Leave
• Year End Sales Incentive
• Medical and Dental benefits and insurance coverage

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---

We’re looking for a Strategic Account Manager. This role will report to the AVP, APAC Inside Sales.

Why is this role so important at Similarweb?

As a leading SaaS platform, our product is used by the most known brands in the world.

As a Strategic Account Manager, you will be responsible for developing, executing, and owning the long-term growth strategy for a number of our most important regional customers.

So, what will you be doing all day?

Your role as part of the Strategic team means your daily responsibilities will include:

• Executing various strategies to ensure the region’s top accounts are highly engaged and investing further in Similarweb’s portfolio of products and services.
• Managing relationships with decision makers, influencers and users to increase engagement and product adoption in order to exceed commercial targets
• Identifying and leading up-sell and cross-sell opportunities to drive new business growth through greater advocacy and reference-ability
• Partnering with the Strategic Sales team to ensure a collaborative client experience and account expansion
• Influencing future lifetime value through higher product adoption, customer satisfaction, and overall engagement

This is the perfect job for someone with:

1. Fluent in English and Mandarin (business level) to service customers in both the Greater China Region and other global markets.
2. 7+ years experience in sales, account management or other customer-facing commercial roles
3. Proven experience of navigating renewals and up-sells (SaaS/Digital background preferred)
4. Strong understanding of the digital marketing and / or analytics space
5. Experience with large multinational accounts given the global remit of the role
6. Excellent communication and presentation skills
7. Ability to influence, confidently handle objections and resolve customer issues.
8. Experience client-direct sales and/or account management, and be highly successful at running consultative sales processes in large, complex prospect organizations.
9. Experience in presenting to and interacting with senior management of prospect organizations.
10. Deep understanding of value drivers in recurring revenue business models
11. Team player able to effectively interact with colleagues and business partners across the company

About the team

The Strategic team works in collaboration with various internal stakeholders to develop a long-term growth and expansion strategy with some of the biggest brands in the world. The Pod’s unique structure and work methods allow people to share ideas and build strategies while each person brings their own unique know-how.

—----

**At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration, with the ability to work partially from home.**

Why you’ll love being a Similarwebber:

• You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
• You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
• We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
• You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
• Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

Reports To: Head of Sales Singapore

The ideal candidate is responsible for maintaining and expanding relationships with important customers. This role requires a dynamic and customer centric individual who can manage the operational aspects of key account.

Responsibilities

• Serve as the main point of contact for assigned key account/project, ensuring client needs met efficiently.
• Proactively work with customer and operation team/pricing team in facilitating corrective action when required.
• Must have in-depth knowledge of forwarder logistics import and export operations for both existed business and on-boarding new business through executing effective implementation best practices.
• Analytical mindset with the ability to interpret and act on data for MBR or QBR needed.
• Serve as a facilitator or single point of contact for implementation of new business, joint projects or any other customer requests. Work with internal stakeholders in country level, regional level, and global level for key account bases.
• Customer-focused with a proactive approach to solving problems.
• Detail-oriented with a strategic mindset.

Qualifications

• Bachelor's degree or equivalent experience
• 10+ years of Freight Forwarding operational key account related experience
• Excellent written and verbal skills in both English and Mandarin
• Excellent presentation and analysis skills
• Self-motivated, able to work in a team and independently

Responsibilities

 Vendor, Partner, and Supplier Relationship Management

 Strengthen and maintain strong relationships with key vendors, suppliers, and strategic partners to ensure smooth operations and long-term business growth.

 Identify and build partnerships that align with business objectives and growth strategy.

 Project Flow and Internal Procedures

 Streamline and optimize project workflows, ensuring that projects are executed on time and within scope.

 Coordinate with internal teams to follow up on procedures, track project statuses, and address any bottlenecks or delays.

 Project Ownership and Revenue Growth

 Take ownership of specific projects, including managing timelines, resources, and deliverables.

 Expand current project volumes and initiatives to drive revenue growth。

 Identify opportunities for upselling and cross-selling within existing projects to maximize revenue potential.

 VIP Client Relationship Management

 Maintain and strengthen relationships with current VIP clients, ensuring their needs are met and that they receive the highest level of service.

 Work closely with clients to identify opportunities for increasing their mining hash rate and expanding their engagement.

 Client Support and Inquiries

 Act as a key point of contact for VIP clients, assisting with inquiries and providing timely responses to client needs.

 Provide tailored support for VIP clients, ensuring their expectations are exceeded and their mining activities are optimized.

Skills/Requirement

 5+ years of experience in business development, account management, or client relations, ideally within Web3 or blockchain industry.

 Strong understanding of the Web3 industry and products and services.

 Proven experience in managing relationships with high-value clients (VIPs), partners, and vendors.

 Strong project management skills with the ability to track progress, mitigate risks, and ensure project success.

 Excellent communication and negotiation skills, both written and verbal.

 Proactive problem-solving skills and ability to work under pressure in a fast-paced environment.

 Familiarity with mining hash rate and other technical aspects of the cryptocurrency mining ecosystem is a plus.

 Ability to work collaboratively with cross-functional teams to achieve business objectives.

The Role
- As Program Manager: Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.
- As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic lead

Future Challenges

- Deliver, through an excellent organization of the customer relationship and first class execution, long-term profitability, high customer satisfaction rating (NPS) translated into high retention performance.
- Identify new cross and up selling business opportunities, build and execute plans to convert these opportunities
- Support the transition to One MNC in the Region

Main Tasks

Under the guidance and reporting to Regional Account Director, APAC, Allianz Trade for Multinationals,

Reach targets of portfolio growth and quality
As Program Manager
- Ensure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.
- Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to CUW authority rules and guidelines
- Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.
- Review and analyze and implement transfers requests from other BUs to MNC

As Managing Insurer
- Responsible for implementing and issuing the policy at local level
- Train and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the Master Agreement
- Report to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requests

Take personal responsibility for the implementation of group-wide quality of service standards
- Service customers based on guidelines of Operational Manual
- Comply with account management standards in regards to MNC processes, business rules and systems.
- Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Manager Teams and MNC Central Team
As Program Manager
- Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio
- Be the main contact person with the Broker and client program management teams

As Managing Insurer
- Interact with broker and client as directed by Program Manager

Business Scope

- AZ Business Lines: Insurance | EH Business Lines: Credit Insurance

- AZ Size: Large | EH Size: Medium

- EH Scope: Global, Regional, Local

Leadership Behaviors

Internal leadership behavior:
- Build relationships with other core functions, other MNC Account Manager Teams and MNC Central Team
- Balance commercial and underwriting objectives
External leadership behavior:
- Convert up-selling opporunities into sales through ability to convince customers

Key Performance Indicators
- Profitability, quality of portfolio, growth (extension, renewals)
- Customer satisfaction and retention (like Net Promoter Score, retention rate, etc.)
- Achievement of service levels per segment
- Timely execution of program renewals, customer requests and program / policies implementations; alignement with process standards.

Typical Functional Skills / Experiences
• Advanced ability to manage and co-ordinate large global / remote teams to achieve objectives
• Advanced knowledge of the credit insurance industry, products and regulations
• Expert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer service
• Advanced ability to work to strategy guidelines to successfully achieve portfolio renewal
• Advanced ability to up and cross sell products during customer interactions to achieve growth targets
• Competent ability to build extensive networks with close contacts to market players and opinion leaders
• Competent knowledge of claims methodologies and the impact of policy conditions
• Expert ability to negotiate with customers in order to achieve results
• Advanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
• Competent ability to operate in a matrix structure
• Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems
• Advanced knowledge of written and spoken English (must) and Chinese(preferred) or other APAC languages (preferred)

CFB Bots is a technology service provider specializing in Intelligent Automation (IA). We partner with large enterprises in their Digital Transformation journey and help them and their employees thrive in the Future of Work. Our mission is to co-create the Digital Workforce of the Future, and our vision is to make work enjoyable. For more information, please visit www.cfb-bots.com.

We are looking for a self-driven Account Manager to create long-term, trusting relationships with our customers. Your key role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. You will play a vital role in keeping the Company competitive by achieving our customer acquisition and revenue growth targets.If you are passionate about technology and are motivated by a hunger to solve our clients’ challenges, read on to find out more.

Key Responsibilities

• Develop end-to-end sales strategies and initiatives from lead generation, prospecting, closing, follow-up, after sales etc
• Manage sales process, perform planning, analysis, forecasting and reporting of sales activities
• Generate new business leads and opportunities through various channels such as emails, cold-calling, networking, etc
• Sustain and reinforce existing rapport with current or past clients with the aim of maintaining a strong, long-lasting customer relationship
• Identify upsell opportunities and play an integral part in generating new sales
• Understand client requirements and objectives and provide feasible solution
• Prepare presentations, proposals, quotations, sales agreement and invoices
• Prepare meetings and send meetings follow-ups
• Negotiating account management contracts and agreements to maximize profit
• Render after-sales support, including coordinating across functional teams to keep pulse of project schedules and progress
• Operating as the lead point of contact for all matters specific to existing customers
• Gather and analyse feedback from customers for improvement in products and services
• Conduct competition monitoring, analysis and reporting
• Identify potential customer partnership and seek to establish clientele base
• Follow-up on marketing leads and secure potential sales opportunities

You will need:

• Degree or Diploma from a reputable institution
• At least 3 years of sales experience in the software and technology industry, with proven ability to drive the sales process from plan to close
• A self-starter who possesses unique blend of entrepreneurial spirit, business and technical savvy, a big-picture vision, a user-centric mind, and the drive to maximize market opportunities
• Demonstrated ability to communicate, present and influence effectively at all levels of the organization
• Excellent written communication skills
• Adeptness to thrive and work independently in a dynamic environment with assigned timelines

In your application, please also indicate the name of the person that you most look up to.

About the Role

As a Senior SEO Accounts Manager, you will leverage your analytical and

problem-solving skills to develop, execute, and manage digital marketing strategies

aimed at boosting online visibility and driving traffic. Your role will involve meticulous

account management, client communication, and campaign optimization to achieve

growth and success for our clients.

Location: Central, Somerset

Working Hours: Mon-Fri 9am-6pm

Benefits: Birthday Leave, Cash Benefits & Performance Bonus

Job Description:

● Account Management: Oversee and manage SEO accounts to achieve renewal

revenue targets and foster portfolio growth.

● Client Liaison: Act as the primary contact between clients and the agency for all

SEO-related matters, ensuring clear and effective communication.

● Campaign Briefs: Participate in client campaign briefs to understand their

business objectives and marketing goals.

● SEO Insights: Provide expert SEO recommendations and insights to help clients

meet their marketing objectives.

● Client Relations: Build and strengthen client relationships through regular

contact via phone, email, and face-to-face meetings.

● Campaign Monitoring: Monitor day-to-day campaign performance, optimizing

strategies based on results and making timely recommendations.

● Internal Collaboration: Work closely with internal teams to deliver high-quality

services and outputs for clients.

● Performance Improvement: Review and implement initiatives to enhance

clients’ digital campaign performance.

● Reporting: Generate and present detailed reports to clients, providing insights

into campaign performance and effectiveness.

We’re Looking For You If...

● Experience: You have 2-4 years of experience in SEO or a related field.

● SEO Knowledge: You possess a strong understanding of search engine

algorithms and technical SEO.

● Tools Proficiency: You are skilled in using keyword research and data mining

tools, and familiar with Google Analytics, Google Search Console, and other SEO

tools.

Why Join Us?

● Dynamic Team: Be part of a passionate and talented team at the forefront of

digital innovation.

● Career Growth: Opportunities for career advancement and leadership roles

based on skills and performance.

● Skill Development: Stay ahead with continuous training and professional

development.

● Culture: Enjoy a results-driven culture with minimal micromanagement and a

focus on growth.

● Competitive Salary: Attractive salary package with performance-based

incentives.

● Flexibility: Benefit from flexible work arrangements and a supportive work-life

balance.

● Team Bonding: Join a close-knit team with regular bonding activities and a

friendly atmosphere.

Kindly click o 'APPLY NOW' or email to: [email protected] for a confidential discussion.

Client Portfolio Management

• Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
• Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
• Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

Content Development & Portfolio Acquisition

• Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube
• Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
• Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis.
• Other general admin duties as assigned.

Requirements

• A strong work ethic, positive attitude and genuine desire to learn.
• Candidates with no experience are welcome to apply as training will be provided.
• Candidates with prior experience in related fields can be considered for senior position.

Your responsibilities would include:

· Manage a portfolio of accounts, ensuring high level of client satisfaction

· Develop new business proposals and be involved in pitching and growing clientele

· Actively seek out networking and new business opportunities

· Plan and execute communications strategies - PR, social media marketing, owned and earned content

· Cultivate strong relationships with, and build a network of key media, spokespeople and influencers

· Act as point of contact for client on day-to-day activation e.g. reviewing, securing approvals and monitoring work progress

· Develop and sustain a deep understanding of the client's business, industry, and trends

· Manage and mentor junior team members

· Maintain timelines and ensure delivery of key milestones including presentations, approvals, and production

· Planning, editing, and writing content for a variety of external and internal communications channels

· Immersing yourself in all things media – from the latest movers to monitoring the daily news agenda, and more.

We want YOU if you are:

· Strong PR/ integrated communications background

· Have 4-6 years of experience in the PR agency space

· Proven track record of effective management of several accounts

· Excellent attention to detail, with a process driven approach

· Strong media relations

· Strong organisation and time management skills, with the ability to juggle a number of projects and tasks simultaneously and consistently deliver high quality work to tight deadlines

· Solid written and verbal communication skills

· Proven track record of new business

· Able to effectively manage a team

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved