Opus is in search of a motivated individual who is passionate in brand storytelling to be part of our team.

We are a PR & talent management agency with a sharpened expertise in creating communications strategies to drive impact. Bolstered by our strong network of press, social media and public personalities, we elevate the presence of our clientele by crafting customizedsolutions to deliver powerful storytelling - be it through PR, social media, consumer or community experiences.

With a growing portfolio of reputable clients, this opportunity will offer you a dynamic and collaborative work environment where you will play a part in executing strategies across the luxury, fashion and hospitality realm.

• Maintains inventory.
• Creates drink and food menus.
• Determines employees’ schedules.
• Ensures bar is well-stocked and clean.
• Tracks customer behavior and sales.
• Maintains budget and monitors costs.
• Maintains drink recipe documentation.
• Oversees planning for special events.
• Appropriately delegates tasks to staff.
• Selects and purchases liquor and other supplies.
• Oversees staff, including bartenders and barbacks, and, in some cases, bouncers, wait staff, and/or kitchen staff as well.
• Hires, trains, promotes, and, when necessary, disciplines or fires staff.
• Selects music, books bands, and provides input on décor and marketing, including social media and other forms of publicity.
• Initiates and maintains vendor relationships.
• Uses point-of-sale tracking technology and bar and restaurant management platforms.

JOB RESPONSIBILITY

• Reports to the senior management
• Lead a team of engineers and supervisors in planning and execution of day to day operations
• Responsible for overall implementation and completion of projects within scheduled cost, time and quality
• Liaising with main contractor , consultants, relevant authorities and sub-contractors to ensure smooth completion of the projects
• Work with internal relevant department to prepare, review and submit all detailed programmers, schedule, method statement, technical proposal, risk assessment plans
• Conduct regular internal and subcontractor meeting

JOB REQUIREMENT

• Candidate must possess BCA-recognized Degree in Civil Engineering or Construction management
• At least 5 years’ experience and experience in Steelwork will be an advantage
• Possess analytical mindset, independent, self-starter, positive working attitude, takes ownership and a highly responsible individual
• Strong organizational, interpersonal and leadership skills
• Able to work in fast paced environment
• Must able to lead the project team

Interested candidates, please email detailed resume, expected remuneration

and salary to [email protected]

Job Description

• Monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations.(both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Any ad-hoc duties as assigned.

Job Requirements

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity.
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• Have the successful experience of leading a team with outstanding performance is preferred
• Able to design cross-border logistics solutions and products independently, and share with sale and marking team
• Good knowledge of railway transportation, ocean transportation, road transportation and air transportation
• Good Knowledge of customs and full load container transportation
• basic knowledge of multimodal transport, basic understanding of the multimodal transport market
• able to analyze the demand of market and customers
• Language skill in Chinese, English, Russian are preferred
• Min Polytechnic Diploma in Business administration, Social media, marketing, computing and data science, international trade, Russian-majors are preferred
• Must understand China's market and have China's working experience.
• Perfer Singapore PR or Chinese
• Wiiling to go China for Business

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

· Mainly in-charge of Southeast Asia sales

· Establish and maintain long-term business partnership with key customers through proactive communication with customers.

· Develop an effective sales strategy to achieve sales target.

· Prepare and analyze sales performance tools, including reports, trend analysis to monitor and improve sales results.

· Record daily activities in CRM customer system. Communicate by Wecom, OA, Email.

· Input and manage orders by ERP system with help of sales assistance based in HQ factory.

· Manage a team of sales executives.

Requirements:

• Candidate must possess at least Degree in Business Studies/Sales & Marketing/Management or equivalent.
• Required Skill(s): Customer Service, Microsoft Office Applications (well versed in Excel and Powerpoint)
• Passion for selling coffee, non-dairy creamer and related products
• Willing to travel for meeting, training, sharing, team building, etc.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities include but are not limited to:

• Establishes and oversees the logistical and administrative support needs of events; may include site surveying, cash flow management, scheduling, and crowd management.
• Manage and oversee project deadlines and necessary deliverables to ensure they are met
• Proactively soliciting and handling sales opportunities
• Oversee the production of all necessary collaterals and products with various departments
• Assess event goals, run pre and post-event meetings in preparation for the event, and manage the profitability of the client.
• Liaise between client and service providers, as well as contract negotiation
• Establish and maintain effective working partnerships with all relevant internal colleagues and associates. Maintain positive relationships with various external business partners and stakeholders
• Take on any other responsibility as assigned by the management

Jobs Requirements

• Minimum 3 years’ experience in events production and management
• Degree / Diploma in events, marketing or related qualification preferred
• Relevant experience with planning and management of luxury, lifestyle or corporate events and exhibitions
• Possess strong client management and account servicing experience
• Highly motivated and efficient
• Resourceful in getting unique venues and vendors
• Creative and with a good sense of aesthetics
• Class 3/3A driving licenses preferred

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• To lead and direct the Human Resources (HR) department.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• At least 5 years Food & Beverage HR management experience
• Bachelor’s Degree in Human Resource Management / Business
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

Duties & Responsibilities

• Oversee and guide the therapy team which consists of a physiotherapist, occupational therapist, and therapy aide/assistant.
• Responsible for compliance with the therapy standards as stipulated by the Ministry of Health and Allied Health Professional Council.
• Lead the team in enhancing clinical innovation and evidence-based practices for residents and clients.
• Oversee and lead improvements in service delivery and the care model and planning strategies to promote new effective treatment plans and clinical services.
• Develop and maintain good working relationships with other agencies and organizations.
• Compute reports and analyze data.

Requirements

• Bachelor's or Master's degree in Physiotherapy/Occupational Therapy.
• At least 4 to 6 years of relevant experience, preferably, been in a managerial position.
• Good interpersonal and leadership skills.
• Ability to form a good network and strong link with shareholders.
• Be prepared to perform other duties as assigned.

Working Hours & Location

• West Coast
• 5 days work week, Mon - Fri

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.
• Being part of a noble organization with a strong heritage in community care.

Responsibilities:

• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters. Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• Bachelor’s Degree in Human Resource Management / Business or related discipline with at least 5 years of relevant HR experience, prefertable in the F&B industry
• Well-versed with the local Employment Act and other related employment guidelines/ regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

We are seeking an Investment Analyst / Manager, this role will involve conducting market research, identifying investment opportunities, and supporting the team in evaluating and managing investments in high-growth startups and emerging companies in gaming, and adjacent tech sectors. The ideal candidate is passionate about gaming, has strong financial acumen, and enjoys staying ahead of industry trends.

1. Market and Investment Research: Conduct detailed research and analysis of market trends in the gaming industry, with a focus on mobile gaming and the Indonesian market. Identify potential investment opportunities and partnerships that align with the company’s growth strategy, particularly within Indonesia.
2. Financial Analysis and Modeling: Develop and maintain financial models to assess the profitability and risks of potential investments, including cost-benefit analysis for new game development or acquisition opportunities, especially in emerging markets like Indonesia.
3. Due Diligence: Perform thorough due diligence on prospective investments, including competitor analysis, market landscape assessments, and evaluation of company financials.
4. Strategic Partnerships: Support the development of partnerships with industry stakeholders, including game studios, publishers, and distribution platforms, to maximize value from existing and new investments.
5. Portfolio Management: Monitor and manage the performance of investment portfolios, ensuring alignment with strategic goals. Provide regular updates on financial performance and projections, particularly for investments in the Indonesian and broader Southeast Asian markets
6. Strategic Recommendations: Provide clear and actionable recommendations to senior management based on financial insights, P&L analysis, and investment forecasts. Prepare presentation materials for leadership and stakeholder meetings.
7. Risk Management: Identify and mitigate risks associated with investments and gaming projects, proposing strategies to enhance returns and minimize losses.
8. Cross-Functional Collaboration: Work closely with internal teams, including product, marketing, and legal, to ensure alignment of investment strategies with broader business goals.

Job Requirements:

1. Bachelor’s degree in Finance, Economics, Business Administration, or related field.
2. 5 years & above of experience in investment analysis, venture capital, or strategic finance, preferably in the gaming or tech industry.
3. Deep understanding of the Indonesian market, with proven track record of successful investments or strategic partnerships within Indonesia and/or Southeast Asia, with insights into local gaming trends, consumer behavior, and regulatory environment.
4. Strong understanding of financial modeling, P&L management, and forecasting.
5. Ability to analyze large datasets and synthesize key insights for strategic decision-making.
6. Familiarity with the gaming industry, including mobile platforms, market trends, and competitive landscapes.
7. Excellent communication skills, with experience in preparing detailed reports and presenting to senior management teams.
8. Fluency in English is required; proficiency in Bahasa Indonesia and/or Mandarin would be a plus for communication across international teams.

Responsibilities:

1. Analyzing and providing technical support solutions on the project

2. Working closely with Contracts and QS team in analyzing and evaluating sub‐contractors planning and reporting submission.

3. Preparing slide presentations prior to design submissions.

4. Preparing manpower and machinery schedule.

5. Project plan scheduling with relevant software to meet the milestone as specified by the client.

6. Preparing the write‐up / method statement on construction sequence and other requirements as stated in the contract

Requirements:

1. At least 2 years' working experience on large scale constrctuion project with a main contractor in a technical capacity such as engineering, project management, planning, etc.

2. At lease 3 years's working experience in design coordination of multi‐disciplinary infracstrucure project, involving civil and structural, geotechnical, electrical and mechanical, process, etc.

3. Good command of English.

1. Review entities’ accounts and ensure accounts are closed on time and accurately
2. Review consolidation of accounts
3. Prepare Announcement and Annual Report
4. Prepare forecast
5. In charge of internal audit, external audit and reviewing tax computation
6. Review and submit GST
7. Monitor account department’s daily operations
8. Review payroll computation and related matters
9. Any other ad hoc assignment

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Roles & Responsibilities

• Monitor sales, store performance, and profitability.
• Responsible for overseeing the day-to-day operations of the store.
• Ensuring high levels of customer satisfaction, and maximizing sales and profitability.
• Build strong relationships with local communities to drive traffic to the store.
• Implement strategies to improve sales and customer service.
• Maintain a clean, organized, and safe shopping environment.
• Train, and supervise store employees.
• Monitor daily sales and ensure the store meets sales targets.
• Implement promotional campaigns to boost store traffic and sales.

Job Requirements:

• Minimum Bachelor Degreein Business or related discipline
• Minimum 5 years of relevant experience
• Wholesalehousehold and groceries products distributionsthrough various channels
• Willing to do rotating shift work and flexibility towork late evenings
• Must be willing to work on weekends and public holidays

• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities

• Own marketing budget and coordinate promotion actions for respective products

• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers

• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets

• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team

• Gather and prioritize customer requirements on products interfacing with sales teams

• Identify need for product extensions / modifications and prepare required ARs

• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line

• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible

• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team

• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability

• Identify new business opportunities and coordinate their Go-To-Market working closely with sales

• Review and challenge sales targets on product line as part of the budget reviews

• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.

• Be involved in the relationship management with strategic customers/partners

• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry

• Passionate with technology

• Able to communicate in Mandarin for liaise with Mandarin speaking people

• Strategic, analytical, international mindset

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

On behalf of one of its clients in the creative industry, The French Chamber of Commerce in Singapore is recruiting an Account Manager/Marketing Consultant.

The company is looking for an account manager to assist the Strategy Director in managing retail and communication projects, build the prospection plan and tools. The successful candidate must be an approachable team player and be open-minded, interested in the design world.

He/she will work along with brands and retailers on creative and innovative solutions. Candidates should be able to efficiently and creatively contribute to an ambitious growth agenda.

Missions

• Managing and delivering day-to-day operational requirements of Clients on all projects
• Content creation & copywriting
• Proposing analysis of trends, Market research, benchmark on competition reports
• Assisting the creative team by synthesizing useful insights from different sources in consolidated presentations
• Participating in the design thinking approach and in the creation of inspirational design presentation to translate our work
• Owns the briefing process
• Managing development, negotiation, evaluation and recommendation of creative proposals
• Creating and maintaining project schedules to proactively identify risks and track milestones
• Ensure maintenance of agreements and organize documentation at all times
• Does regular competitive evaluation
• Foster great working relationships internally and externally

Requirements

• English: Fluent compulsory
• Ability to speak & write Mandarin or French would be a plus to liaise with Chinese/French customers
• 4-5 years experience in marketing, agency world or communication

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Client Success Manager to join our ever-evolving Customer Experience team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our International Merchant Solutions division at Worldpay is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth – Digital Content, Retail, Airlines, Crypto, Regulated Gambling and Travel – and in doing so we are privileged to partner with many of the world’s most dynamic organizations.

What you’ll own

As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay enterprise clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery.

• Ensure a positive and consistent relationship for an assigned portfolio of large enterprise clients.
• Serve as primary point of contact to support problem resolution and ensure client retention.
• Develop strong working relationships with assigned clients and Worldpay from resources.
• Collaborate effectively with your team and internal stakeholders, improving and challenging existing internal processes for the benefit of the customer.
• Identify opportunities to grow our clients’ share of wallet through cross-sell of value-added services.
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced and all operational arrangements are in place to service assigned accounts.
• Other related duties assigned as needed.

Where you’ll own it

You’ll own it in our APAC hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe.

What you bring

• The ability to establish and maintain effective working relationships, both internally as well as externally
• Organizational and time management skills • Broad knowledge of Worldpay from products and related services
• A strong aptitude to analyze and solve problems
• Prior banking or finance related experiences a plus.

Worldpay perks

What we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

● A competitive salary and benefits.

● Time to support charities and give back to your community.

● Parental leave policy.

● Global recognition platform.

● Virgin Pulse access.

● Global employee assistance program

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on LinkedIn.

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