Job Overview

The Account Manager, Small Medium Business (SMB) manages PitchBook’s small, medium business customer relationships, working to build a sales strategy that leads to retention, renewals and customer satisfaction. They are dedicated to maximizing the value their clients receive from PitchBook by building relationships with key decision makers and are responsible for all aspects of their clients’ experience with PitchBook and will onboard, train, engage, grow and renew their book of clients.

Team Overview

Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook platform.

Outline of Duties and Responsibilities

· Act as primary point of contact and business partner for a dedicated portfolio of PitchBook’s key SMB clients via in-person meetings, phone and/or email.

· Achieve retention and sales goals measured monthly and quarterly while providing excellent client support.

· Identify opportunities to retain and grow existing user base within portfolio of accounts to achieve and consistently exceed retention and sales goals.

· Develop and own the retention strategy; define growth goals and execution plans to increase engagement and footprint with SMB clients and anticipate future needs.

· Acts as the go-to product expert for a dedicated portfolio of clients to ensure they derive value from the PitchBook platform.

· Onboard new users and conduct training sessions, including in person, designed to meet the individual business needs of each client.

· Conduct formal business reviews with each client designed to measure renewal probability, client satisfaction and to provide continual product education.

· Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to improve adoption.

· Efficiently and thoroughly manage your pipeline and oversee the renewal and upgrade process with each assigned account.

· Use Tableau to effectively manage client relationship through call logging, usage data monitoring and task management.

· Use Gong regularly to review client calls, provide product feedback and self-evaluate.

· Work continuously to document the details of each client interaction in Salesforce in order to improve the customer information and drive retention.

· Drive engagement with clients through personally crafted sequences and/or marketing provided materials via Highspot.

· Utilize Outreach to assist in regular and timely communication with clients as needed.

· Participate in monthly SMB meetings to share learnings, success stories and to improve processes.

· Support the vision and values of the company through role modeling and encouraging desired behaviors.

· Participate in various company initiatives and projects as requested.

Experience, Skills and Qualifications

· Bachelor’s degree or equivalent experience required.

· 2+ years of sales or account management experience.

· Proven ability to close deals with relevant stakeholders and oversee the end to end sales process.

· Prior experience with Salesforce or similar CRM to forecast sales and maintain updated records of client interactions.

· Have excellent verbal and written communication skills with a keen eye for detail.

· Exemplary presentation skills; comfortable to engage a diverse array of clients.

· Interest in the PE / VC marketplace preferred.

· Curious, able and interested to learn about client needs.

· Organized with terrific prioritization skills.

· Self-motivated, persistent, goal-oriented attitude and can work effectively as part of a team.

· Possessing strong negotiation skills, persistence and resiliency.

· Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily.

Working Conditions

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

Finance operations (efficiency & accuracy)

• Support Cashier Office function and resolve daily operational issues
• Support of ledger configuration for new product types in ticketing system
• Ensure timely & accurate reconciliation to ticketing counter’s and online portals daily sales against bank statement
• Ensure timely & accurate GST reconciliation relating to POS
• Review cashier office daily cash collection, cancelled tickets printed and miscellaneous receipt
• Checking of ad hoc credit card refund for counters and online portals
• Ensure timely update of SOP
• Managing brinks and operations support

Compliance

• Ensure that Financial Instructions Manual, Accounting Standards, Financial policies and all relevant statutory requirements (including IRAS GST policies), and procedures for financial matters are adhered to.

Business Partnering

• Engage with internal stakeholders (business units) in all POS matters
• Work closely with all parties, including auditors.

IT/system impact on Finance matters

• Participate in IT related projects and system development from finance perspective to ensure financial reporting requirements and back-end support are taken into consideration.
• Identify opportunities for improvement and enhancement within financial processes

Job Requirements:

• Diploma in Accountancy/ACCA or equivalent professional qualification
• At least 3-4 years of relevant experience of finance or accounting experience
• Analytical and meticulous with an eye for details
• Good problem solving skills
• Sense of initiative and responsibility with the ability to work with minimal supervision
• Good interpersonal and communication skills
• Able to meet tight deadlines and work under pressure
• Able to work in dynamic environment
• Well versed in accounting standards and internal controls
• Well versed in using various computerized accounting systems and familiar with ERP applications e.g Oracle
• Proficient with MS Office especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

· Attend to walk-in applicants applying for loans, including working with business partners and tapping on external resources for referral of loan cases

· Ensure the eligibility of all loan applicants to proceed with loans and evaluate how creditworthy or not the applicant might be based on their history and current finances before recommending them for approval.

· Timely processing of bilateral and syndication loan drawdown, rollover, rate fixing, billing, repayment, and facility fee collection.

· Support remittance and deposit placement functions.

· Perform AML screening as well as pre & post-transactional handling.

· Timely and proper response to internal/external stakeholder inquiries and on matters relating to the services provided by the Branch.

· Maintain proper records of all loan files.

· Perform daily reconciliation, audit confirmation, management, and regulatory reporting.

Job Requirements

· Strong working knowledge of back-office operations

· Working understanding of regulations, industry guidelines, and best practices.

· Knowledge of AML & Terrorist Financing as well as Operational Risk issues.

· Meticulous and good problem-solving skills.

· Conversing and consulting in Mandarin language may be required for Chinese-speaking customers

· Preferably with tertiary education with at least 5 years of relevant working experience in Loan Sales / Operations.

Other perks or benefits:

• Competitive Salary Package

• Attractive Performance bonus

• Medical and Dental benefits included

Xingang Investment Pte Ltd is an equal-opportunity employer and welcomes applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

• MUST Comply with the relevant examination requirements (M1A or 1B, 2A, 6 and 6A，M5, 8 and 8A)
• At least 10 years of work experience in the Securities, including 5 years in a Management position
• Fluent in English and Chinese
• Must be a resident of Singapore.
• Familiar with MAS SFA Rules and Regulation for Capital Market License.
• Degree or Post Graduate Qualification in Banking related discipline, Finance and Management.
• Well-developed analytical skills for problem-solving and managing complex processes.
• Have good communication and negotiation skills and teamwork spirit, be able to withstand strong work pressure, logical thinking, strong teamwork awareness, dedicated and energetic.
• Strong Communication and People Management, interpersonal and influencing skills to build strong business relationships, foster stakeholder engagement, create new partnerships and drive culture of collaboration and innovation.
• Ensure Risk Management and Compliance Framework are in place.

Job Descriptions:

• Perform month-end accrual activities.
• Record and process all business transactions in the accounting system using double entry accounting.
• Compile the relevant business documentation used in banking processes.
• Monitor GRIR and timely payment processing.
• Ensure billing completeness, Monitor collection of debts.
• Communicate with internal stakeholder on collection / payment queries.
• Use relevant Infocomm technology systems and tools effectively for data analysis.
• Enter accurate data into the accounting system.
• Assign account codes to all transactions in the accounting system.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Report to the Sales Director, you hold a crucial and fulfilling position within our dynamic and expanding sales team, specializing in selling IT services and solutions to large SMEs and MNC customers.
• Managing the entire sales cycle, from prospecting and cultivating leads to deal closure.
• Handle existing customers with new IT projects and business opportunities.
• Conduct direct sales efforts aimed at acquiring new B2B customers and visits to potential clients within the company's existing client base and/or personal contacts.
• Collaborate closely with internal pre-sales team and technical experts, as well as key technology partners, to capitalize on leads and business prospects. Assist in identifying opportunities within Gebiz and related portals, ensuring timely submission of ITQs (Invitation-to-Quote).

Requirements:

• Diploma in IT/ Business/ Marketing or equivalent
• At least 1 year of corporate sales experience in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services.
• Proficient track record experience in sales or business development background.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Provide secretarial and administration support
• To ensure a smooth work procedure with strong administrative support.
• Answering calls, maintain calendars, coordinate virtual and physical meetings conference calls, coordinate travel arrangement and prioritize schedules and meetings as necessary.
• Create, organize and ensure e-filing and hard-copy filing system for easy referencing.
• Understand the internal approval processes and assist in the preparation of internal memo approvals for signatures.
• Preparation of invoice payment certificate and to ensure that invoices submitted ar accordance to memo approvals or service agreements (if any).
• Assist to record and update the attendance for the department.
• Manage office supplies stock
• Source vendors for products and services
• Render administrative support outside office events such as during Sales Launch an other show flat scope.
• Dispatch documents to external parties such as banks, legal firms, consultants etc.
• Purchase of Land Tender Documents and submission of documents to the relevant authorities/parties.
• Good liaison with other departments on Group Level.
• Multi-tasking and ability to handle additional tasks when assigned

Requirements:

• Three (3) or more years’ experience in administrative support or executive assistance
• Working experience in real estate company is an advantage
• Meticulous, good decision and problem-solving skills
• Good organisational, planning and time-management skills
• High proficiency with MS Office, including Word, Excel, PowerPoint.
• Must be digital savvy.
• Self-started and a team player who works effectively in a team environment
• Excellent communication/interpersonal skills - able to interact at all levels

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities

1. Liaise with service providers (such as airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and air tickets issuance, GDS tickets stock requisitions
3. Interaction with suppliers and business partners to settle and finalize logistical requirements for outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements

• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

• Establish and implement a comprehensive Site Safety Management System aimed at managing risks and minimizing accidents.
• Execute workplace safety, health, and environmental programs and initiatives.
• Conduct training programs on workplace safety and health, along with inspections to ensure adherence to policies and standards by all onsite staff and/or subcontractors.
• Ensure rigorous compliance with procedures outlined in statutory workplace, safety, health, and environmental requirements at sites and required premises.
• Prepare and submit safety reports for audit and company’s safety certifications.

Requirements:

• Registered Safety Officer.
• Diploma and above in Environment, Health and Safety Management or equivalent.
• At least 5 years of experience in WSH in building/construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Responsible in managing, processing and reviewing the KYC information and documents for client on-boarding or periodic review
• Work, coordinate and liaise across businesses and compliance units for timely completion of account onboarding and periodic review
• Follow thoroughly the CDD and KYC review with relevant parties eg external and internal stakeholders to facilitate the collection of KYC and relevant documents including tax information/documents and ensuring clients are onboarded or account information are refreshed/updated in accordance to the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships. This includes reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to Company’s Standard Operating Procedures and keep abreast of changes to any regulatory requirements on AML/CFT and identify risk mitigates
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Other ad-hoc duties and task assigned

Requirements:

• Diploma/Degree with at least 2 year of working experience preferably from financial institution sectors with experience in Institutional and Corporate Clients onboarding
• Knowledge on regulatory requirements/guidelines and KYC procedures and corroboration of SOW/SOF for high networth clients is preferred

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description:

• Maintain client relationships, promptly address online inquiries.
• Explore business development opportunities, drive customer acquisition, and new user growth.
• Assist Key Account Manager in establishing strategic relationships and partnerships with key industry players, institutions, and vendors.

Job Requirements:

• Bachelor's degree or above.
• Prior experience in international fintech/tech/startup companies preferred.
• Good understanding of the cryptocurrency and blockchain world is advantageous.

Responsibilities:

• Carry out Fraud/AML Name Screening (primary duties) and take appropriate actions such as fraud analysis to mitigate the risks and losses for Singapore
• Validate and check the parameters and threshold functions regularly to ensure that they are relevant to the team operations.
• Conduct training and checks for new staffs to understand AML transaction monitoring (secondary duties) matters.
• Conduct periodic KYC review for new and existing customers.
• Filing of Suspicious Transaction Report (secondary) for detected suspicious activities

Requirements:

• Min Degree or above
• At least 2 - 4 years working experience as an AML Compliance Officer
• Willingness to take on a diverse product range and to leverage personal experience and skills into new areas;
• Experienced in Name Screening and prior experience with WorldCheck/Factiva
• Prior transaction monitoring, sanctions screening and drafting of suspicious transaction reports experience will be an added advantage
• Familiar with excel and preparation of statistics for reporting;
• Strong analytical, investigative and risk assessment skills.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Report to the Sales Director, you hold a crucial and fulfilling position within our dynamic and expanding sales team, specializing in selling IT services and solutions to large SMEs and MNC customers.
• Managing the entire sales cycle, from prospecting and cultivating leads to deal closure.
• Handle existing customers with new IT projects and business opportunities.
• Conduct direct sales efforts aimed at acquiring new B2B customers and visits to potential clients within the company's existing client base and/or personal contacts.
• Collaborate closely with internal pre-sales team and technical experts, as well as key technology partners, to capitalize on leads and business prospects. Assist in identifying opportunities within Gebiz and related portals, ensuring timely submission of ITQs (Invitation-to-Quote).

Requirements:

• Diploma in IT/ Business/ Marketing or equivalent
• At least 1 year of corporate sales experience in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services.
• Proficient track record experience in sales or business development background.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We're Bloomberg. From the largest sell-side institutions right through to the two-person hedge fund - we're an integral part of the financial markets workflow in every corner of the world. We provide our users with up to the millisecond market moves and analytics as well as connecting them with their counterparts and the wider community of 350,000 Bloomberg Terminal subscribers.

Our Sales teams are industry renowned for their subject matter expertise and platinum service levels. You'll have industry renowned training, not just when you join us, but continually throughout your career here. Just like we invest in our products, we invest in our people. It gives us the edge.
The Team:

Customer Account Management Support (CAMS) assist Enterprise Sales by managing large client projects and helping to tackle ongoing or complex unresolved issues. By having a detailed understanding of Bloomberg processes and procedures, CAMS can act in an advisory role to identify opportunities to improve internal efficiency and to enhance the client's experience. CAMS is a liaison between the customer, sales, and other internal groups; we follow-up with customer concerns and objections, and navigate them through to resolution. All whilst supporting company initiatives and maintaining excellent customer support.

The department is an exciting next step for somebody who excels at problem solving and project management, has strong communication skills, and who enjoys working directly with internal stakeholders and external clients. A passion for client relationship management and the ability to build a strong internal network within Bloomberg is crucial to be successful in this role.

As a CAMS representative, you will look after your own group of Sales teams and you are encouraged to be independent in this area by looking for ways to grow their business and educate their teams.

We’ll trust you to:

• Serve as a liaison between customers, financial product sales and all Bloomberg operational departments addressing customer requests
• Take ownership of escalated customer issues and bring them to resolution
• Analyze complex issues and formulate next steps and a clear path forward
• Collaborate with and influence internally various stakeholders and subject matter experts across business functions and levels
• Support projects around company initiatives and sales with ad-hoc reporting and requests
• Manage multiple projects at a time, while maintaining sharp attention to detail
• Think out-of-the-box in finding new solutions
• Identify opportunities to improve efficiencies and/or enhance the customer experience

You'll need to have:

• 3+ years of experience working in a Financial Services or Financial Technology company
• Previous support experience in a client facing environment (sales support, customer support, etc..)
• Experience managing multiple sales oriented projects
• Experience working with a wide range of internal teams and departments (i.e. legal, COO, sales, technical support, etc..)
• Strong organizational skills and attention to detail
• Tenacious and creative problem solving skills
• Self-starter with the ability to take a proactive approach in their role
• Strong presentation and communication skills in English
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd also like to see:

• An interest in developing a career within the financial markets industry
• Demonstrated experience delivering high quality customer support experiences to clients
• Additional Asian language skill, for supporting our teams and clients across the APAC region

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/.

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.

Customer Service Officer

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Ubi

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Key Responsibilities:

• Perform administrative support tasks such as preparation of welcome pack, document scanning and archiving
• Perform the account change request process including maker role to ensure that all changes are processed in adherence to the policy and procedures in a timely manner
• Ensure the accurate CIP (Client Identification Programme)/KYC information entered into the client account maintenance tool during change request process
• Perform periodic review including maker role to ensure the review is processed in adherence to the periodic review procedure in a timely manner
• Perform ad hoc enhanced due diligence review for higher risk accounts, including the review of high risk factors such as Politically Exposed Person (PEP)/negative news
• Manage various regular account review cycles such as Singapore Accredited Investor (SGAI), Vulnerable Client (VC), Investment Profile Questionnaire (IPQ), and Insider Declaration
• Liaise and follow up with sales teams on change request or periodic review related information/documentation and handle their daily queries on BAU tasks

To succeed in this account documentation environment, you will need to have the ability to work in a wealth management environment.

Key Requirements:

• Account maintenance, documentation and KYC experience in private banking
• Fluent in English and Mandarin, as the candidate is required to work with Mandarin-speaking stakeholders
• Strong sense of risk and fraud control
• Proficient in MS Office applications
• Able to work effectively under pressure and tight deadlines
• Good communication and interpersonal skills

This is a leading global top tier financial institution and is progressively expanding and growing its business on a global scale. This organisation offers employees the opportunity to enhance their experience across the business function and across multiple business lines. This organisation offers exceptional job opportunities for growth and career development with the right ethos and practices which makes it a great place to work.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Account Documentation Analyst role.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Account Manager

Working hour : Mon to Fri, 830-6pm
Salary : Up to $7000
Address : Ang Mo Kio

Job Description:

• Prospecting, meeting and maintaining customer account
• Knowledge of IT products, solution and trend
• Work closely with technical team to provide suitable IT solutions to customer
• Meeting/Exceeding monthly sales target set by the company
• Provide daily sales report on day activities
• Preferred experience in System Integrator (SI) environment

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

The Receiving Store Officer is responsible for the daily receiving and store operations ensuring all deliveries are received properly, checking on the quantity, price, weight, quality and specifications against an authorized Purchase Order and market list before acceptance of goods. He/She is also responsible for maintaining the inventory in the Beverage Store ensuring all stocks are received and issued properly and accurately with supporting documents.

Summary of Responsibilities

• To understand and meet all requirements and guidelines with total compliance as per the hotel Receiving and Store Policies and Procedures and MOHG Food Suppliers Management Policies.
• All documents and records are to be correctly and accurately kept and filed on a timely basis.
• Monitor all purchases and delivered items to ensure quantity, quality, price, weight and specification and receiving guidelines are met.
• Understand, monitor, and update food supplier’s audit files and documents to ensure HACCP compliance.
• Monitor and take inventory of beverages, prepare requisitions for stock replacement and highlight expiring stocks and out-of-stock.
• Develop and assist methods and procedures for handling, storing and rotating stock.
• Take necessary precautions to prevent beverage breakages, spoilages, and discrepancies.
• Keeps storage facilities, receiving and loading areas, in a neat, clean and orderly fashion.
• Check and post invoices of products received into the system accurately and on a timely and daily basis.
• Any other duties pertaining to purchasing, shipping or receiving deemed necessary by the Purchasing Manager/Director of Purchasing.

Requirements

• Minimum 2 years’ experience in similar capacity
• Preferably with experience working in hotel or tourism industry
• Great communication and negotiation skills
• Proficient in Microsoft Office applications
• Displays initiative and willingness to learn
• Commitment to professional values

Responsibilities:

• Actively participate in talent acquisition by internally sourcing candidates, drafting job descriptions, posting job advertisements, coordinating with recruitment vendors, and conducting interviews and assessments to ensure a smooth hiring process.
• Coordinate interview schedules with hiring managers and follow up to obtain hiring decisions promptly.
• Manage the employee referral scheme, channeling referrals into the interview process if they meet requirements.
• Provide support for recruitment exercises. (Schools and employment institutions.)
• Assist in onboarding activities including work pass issuance and conducting new hire orientations.
• Generate monthly recruitment and headcount reports, updating hiring statuses as necessary.
• Assist in conducting salary analysis for candidate and ensure compliance with guidelines.

Preferred Requirements:

• Diploma / Degree in Human Resource / Business
• 1 Year of related working experience
• Prior recruitment / talent acquisition experience is highly welcomed.

Job code: LONC

EA Reg No.: R1766561 (Chua Long Wee, Andy)

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

About Us:

Headquartered in London and New York, BGC Partners (NASDAQ: BGCP) is a leading global brokerage firm providing integrated voice and electronic services to wholesale market participates. We offer a full range of brokerage services across fixed income, rates, foreign exchange, equity derivatives, credit derivatives, futures and structured product markets.

Job Responsibilities:

External Client Management

• Build and maintain relationships with clients’ front and middle offices
• Maintain a 360-degree relationship with existing clients with a full overview of client set up and preferences to aid electronic engagement and increase electronic revenue
• KYC - understand specific client requirements and pitch features and benefits of the platform to identify and create competitive advantage
• Identify new opportunities to develop the continued growth of electronic volume, revenue and number of counterparties using the platform
• Tracks customer activity in our internal CRM system to execute on account strategy and identify additional opportunities
• Manage the on boarding process from a legal and risk perspective
• Provide onsite training to traders and monitor platform usage

Internal Client Management

• Partner with voice brokers and build strong business relationships internally to increase electronic trades and overall revenue via our state-of-the art trading platform
• Train brokers on using our hybrid platforms or any other new systems
• Act as the interface between brokers and our electronic operations and technology teams
• Compile weekly report of key highlights for senior management, summarising client feedback, market intelligence, competitor information and action points

Strategy & Analysis & Product

• Gather business requirements internally and externally to provide feedback to our global product team
• Liaise with support teams on any technical issues with regards to our electronic platforms
• Work with our technology teams to deliver change by supporting testing and troubleshooting efforts
• Participates actively in new projects that drive departmental and organisational-wide initiatives and goals
• Use Business Intelligence tools to monitor client ADV and address accordingly
• Proactively maintain knowledge and understanding of current market environment and regulations relevant to your product

Job Requirements:

• Previous Credit or Rates or FX experience APAC
• Client-facing experience and ability to build both internal and external relationships
• Problem solving-ability to understand, articulate, structure, and solve client needs
• Product-specific and market-specific knowledge including regulatory changes and implications
• Familiarity with trade lifecycle workflows
• Strong Microsoft Application knowledge (Excel, Power Point, Project)
• An obvious passion for the financial markets & trading
• Ability to commercialise external relationships
• Excellent communication and presentation skills
• Great organisational skills and a proactive attitude

BGC and our affiliates are a fair employer and have adopted the Tripartite Standard on Recruitment Practices (RP). Please also note that all data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.