Key Roles and Responsibilities

• Perform routine laboratory tests using both wet chemistry methods and advanced analytical instruments.
• Ensure that tests are performed in a timely manner in accordance to Standard/Official Methods, Procedures, SOPs or in-house proprietary methods.
• Perform basic calibration and maintenance of laboratory equipment.
• Maintain laboratory housekeeping and ensure it is in audit-ready state at all time

Job Expectation

• attending to urgent work activation

Skills & Experience

• ITE in Chemistry, Chemical & Life Science, Environmental Science/Engineering, Food Science, Chemical Engineering, or chemistry-related discipline
• Fresh graduates are welcome (Training provided)
• Must be self-driven, team player with initiative and good communication skill.

Benefits

• Company transport is provided
• AWS & Variable Bonus is provided
• AL & Medical Benefits is provided

Job Responsibilities·

• Keep production records including material stock records
• Coordinate and confirm goods receiving and goods outgoing documents to warehouse and QC·
• Support QC in printing and filing of COA and GHS SDS·
• Coordinate delivery orders from the customer service officers·
• Collect delivery tickets from drivers and do filing·
• Prepare a regular inventory list of goods from the GEO system·
• In charge of goods receiving and updating in GEO system
• Create Manufacturing Order and Batch Report for certain customers
• Print product labels and manage all product label templates

Job Requirement

• Education: At least GCE O/A Levels or ITE/Diploma in any field
• Proficiency in MS Office (Word, Excel, Powerpoint)
• Able to commence work on short notice or immediately

Responsibilities

• Generate Sales Contract & Proforma Invoice.

• Ensure Letter of Credits (L/C) or TT received from customer

• Checked through all the L/C clauses upon receiving from Bank, Trucking, Shipping and Freight Forwarding Documentations and etc.

• Handling entire spectrum of Export documentations and operations, while ensuring shipment arranges based on L/C or TT received and shipment promptness.

• Prepare & updating Exports notification in the server.

• Follow-up for vessel/ shipment date & email details to customer.

• Order processing & ensure all stock being posted before generating invoice/ delivery orders.

• Blocking of stock for Exports Sales.

• Email commercial invoice, packing list, Certificate of Analysis & Bill of Lading to customer when vessel sailed.

• Verifying bills on freight charges.

• Liaising with freight forwarders and customers on shipping arrangements.

• Any other duties as assigned by Superior.

Requirements

• Minimum GCE 'O' Level or equivalent

• Minimum 1 year of relevant experiences

• Knowledge in MS Office/ Microsoft Dynamics Navision preferred.

The College of Computing & Data Science (CCDS) invites applications for the position of Project Officer.

Key Responsibilities:

• Support and conduct research related to AI and Computer Science
• Collect relevant dataset, and conduct experiments to gain insights on project-related research questions
• Presenting research results to collaborators at scientific meetings or producing reports/ publications

Job Requirements:

• Bachelor degree in Computer Science or related disciplines
• Strong research ability
• Good interpersonal skills
• Excellent verbal and written communication and interpersonal skills.
• Strong sense of responsibility and work with minimal supervision.
• Ability to be flexible and adapt to new situations in a rapidly changing research environment.
• Ability to work well in teams

We regret that only shortlisted candidates will be notified.

Highlights

• Hybrid Work Arrangement: WFH + Office
• Office Location: Suntec
• Fresh graduates and candidates without experience welcomed

Job Description

• Assist project team in preparation, pre-planning and implementation of projects.
• Assist project team in liaising with customers, contractors and end users.
• Monitor project life cycle and prepare weekly reports for relevant stakeholders.
• Day-to-day administrative tasks such as updating project management portals, data entry, etc.
• Assist in preparation of documents for submissions.
• Process new orders/ tasks for the project.
• Any other ad hoc tasks as assigned.

Requirements

• At least an ITE diploma (majors in telecommunication related fields will be an added advantage); or at least 1 year of full-time working experience
• Proficient in English and Chinese, in both spoken and written forms
• Computer literate and texh-savvy
• Proficiency in Japanese will be an added advantage

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Responsibilities:

• Perform accounting duties and assist in monthly account closing.
• Full set of account AP, AR ,GL
• Responsibility for accurate and timely accounting and reporting in accordance with Finance Reporting
• GST accounting and compliance
• Cashflow management and reporting, including petty cash.
• Monitoring of collection
• Liaise with auditor
• Liaise with tax agent in yearly income tax compilation and gather information for tax submission
• Familiarity with payments, receipts, and reconciliations.
• Ensure compliance with relevant accounting standards, tax regulations, and GST legislation.
• Collaborate with team members to streamline accounting processes.
• Other Ad-Hoc analysis/reporting

Qualifications:

• GCE 'O' Levels / LCCI / Diploma in Accountancy or equivalent.
• Minimum 2-3 years of experience with a Diploma in Accounts/Finance, or 5+ years of experience
• Working knowledge of relevant accounting standards, tax, and GST legislation.
• Experience using SAP system is an advantage.
• Good teamwork skills and a positive attitude.
• Communication in English and Mandarin
• MON-FRI 0830-1700

Responsibilities:

• Ensure that only authorized personnel are allowed entry into the company's premises
• Ensure compliance wtih all security protocols and policies
• Peacekeeping within the factory premises and the workers' dormitory
• Perform fire safety and security related duties during patrolling

Requirements:

• Positive work attitude
• Responsible and a good team player
• Able to communicate in English
• Must have security training/licence
• Relevant work experience preferred

Roles and Responsibilities

· Provide administrative support to office and team as required in a timely, proactive and diligent manner.

· Coordinate office activities and operations to secure efficiency and compliance with company processes and procedures.

· Assist with data entry, managing and handling documents and records.

· Preparation of tax invoices and other documents.

· Support on-boarding and off-boarding processes.

· Carry out administrative duties (liaising with customers and suppliers).

· Assist in preparation and processing of purchase orders.

· Ensure all purchasing quotation, requisition form, delivery order and other documentations are properly recorded and filed.

· Ad-hoc tasks as assigned by superior from time to time.

Requirements

· Proficient in English.

· Excellent knowledge of MS Office and office management software.

· Qualifications in secretarial and basic accounting is welcome.

· 1 - 2 years of experience in administrative role.

· Commitment to quality in performing required tasks.

· Positive, hardworking and organised.

Job Description

• Maintain security orders within the premise
• Ensure safety of all staffs, clients and visitors
• Implement access and safety control
• Attend to all emergencies such as medical & fire & intruder
• Liaising with necessary department such as Police & SCDF etc during case of emergency
• To issue security passes to Contractors’

Job Requirement

• Mandatory to have Possess Police Licensing & Regulatory Department (PLRD) licenceMinimum 1 year’ experience working as a security
• Quick to react during emergency
• Other relevant security operations certificate would be an added advantage

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

Job Description

• As part of a tender proposal team - perform electrical & instrumentation related cost estimation, preparation of commercial price proposals, internal reports, in a timely and effective manner such that quotations are submitted on time
• Attend to queries and clarifications from customers
• Prepare project budgets for project execution

Job Requirement

• Degree/ Diploma in Naval Architecture/ Marine and Offshore / Electrical Engineering, Certificate of Competency (Marine Engineer Officer) Class 1 (Motorship), or its equivalent
• At least 3 years of relevant working experience
• Possess good interpersonal and communication skills
• Able to multi-task and able to work in a fast-paced environment

Working hours & locations:

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thurs: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte Ltd and our groupd of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

• Conducting job site visits.

• Handling customer inquiries and resolving complaints.

• Scheduling and attending site visits and meetings, including minute-taking.

• Supporting day-to-day site activities and maintaining supplies.

• Coordinating PPE requirements and addressing worker-related matters.

• To support day-to-day operations in warehouse, monitor and coordinate deliveries and shipment.
• To prepare all shipping document for import and export shipment.
• To perform the role of contact point with internal and external stakeholder on shipment arrangement.
• To assist on customers / suppliers’ inquiries via phone call or email.
• To ensure all inventory transactions are completed within the timeline and maintain stock accuracy.
• To upkeep and file related documentations on time and accurately. (E.g. delivery orders, shipping documents and inventory records etc).
• To plan and conduct periodic Stock Quantity Cycle Count in accordance with company policy & procedures.
• To prepare and submit regular reports on warehouse utilization, inventory, stock movement and general matters for management review.
• To ensure storage and office areas are well-maintained.
• To perform other job-related functions as and when necessary as directed by Superior.

• Basic up to $2800 + Performance Bonus
• 5.5 days work per week
• Monday – Friday (9am – 6pm) , Saturday (9am – 1pm)
• Can apply for WFH after confirmation

Responsibilities:

• Client Support and Relationship Management:

· Serve as the primary contact for key accounts, addressing their daily inquiries and requests.

· Provide timely and accurate information in response to client questions about products, services, and order statuses.

· Cultivate and sustain strong, positive relationships with key clients to enhance their satisfaction.

• Order Management and Coordination:

· Oversee and process client orders, ensuring accuracy and prompt delivery.

· Collaborate with internal teams (e.g., sales, logistics, production) to meet customer needs.

· Track the progress of orders and resolve any issues that may arise.

• Issue Resolution:

· Handle client complaints or concerns promptly and effectively, ensuring satisfactory resolutions.

· Proactively identify potential problems and take measures to prevent them from affecting the customer experience.

• Client Feedback and Reporting:

· Collect and communicate client feedback to relevant internal teams to drive continuous improvement.

· Prepare regular reports on account activities, client satisfaction, and key performance indicators (KPIs).

• Collaboration and Cross-Department Communication:

· Partner closely with the sales and account management teams to ensure alignment on client strategies.

· Work with other departments (e.g., finance, logistics, product development) to address client-related issues.

Requirement

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.
• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.
• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Title: Compliance Officer
Location: 2 Venture Drive #19-18 Vision Exchange Singapore 608526
Employment Type: Full-Time

About Us

Margin Wheeler is one of Singapore’s most trusted and best-reviewed Corporate Service Providers, offering a comprehensive suite of corporate solutions, including incorporation, compliance, accounting, and corporate secretarial services. With over 13 years of experience, we are committed to delivering high-quality, compliant, and efficient services to support businesses at every stage. As we continue to grow, we’re looking for a dedicated Compliance Officer to join our team and uphold our standards of regulatory excellence.

Job Description

The Compliance Officer will play a key role in supporting and enhancing our compliance framework. This role requires a detail-oriented professional with at least 2 years of experience in compliance within the CSP or financial services industry.

Key Responsibilities

• Regulatory Compliance: Monitor and ensure compliance with applicable laws, regulations, and guidelines, including ACRA, MAS, and AML/CFT requirements.
• Client Onboarding and KYC: Oversee client onboarding, performing due diligence and KYC checks in line with regulatory standards and company policies.
• Policies and Procedures: Develop, review, and update internal compliance policies and procedures to ensure adherence to regulatory changes.
• Risk Assessment: Conduct risk assessments on clients and business activities to identify potential compliance risks and propose mitigation strategies.
• Monitoring and Reporting: Implement and maintain a compliance monitoring program; report compliance issues and breaches to senior management, recommending corrective actions.
• Training: Educate and train employees on regulatory compliance, AML/CFT requirements, and any updates in relevant policies and procedures.
• Audit Support: Assist in preparing for internal and external audits, ensuring documentation and processes meet audit requirements.
• Liaison: Act as the point of contact with regulatory bodies, staying informed of regulatory updates and ensuring timely filings and notifications.

Requirements

• Education: Bachelor's degree in Law, Business, Finance, or a related field.
• Experience: Minimum of 2 years of experience in compliance within a Corporate Service Provider (CSP) or financial services environment.
• Knowledge: Familiarity with Singapore’s regulatory requirements for CSPs, including ACRA, AML/CFT, and MAS guidelines.
• Skills:
• Strong analytical and problem-solving skills.
  • Excellent attention to detail and high level of accuracy.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in compliance software and MS Office Suite.

Preferred Qualifications

• Certifications such as CAMS (Certified Anti-Money Laundering Specialist) or ICA (International Compliance Association) are a plus.
• Prior experience liaising with regulatory authorities.

What We Offer

• Competitive salary and benefits package
• Opportunities for professional growth and career advancement
• Collaborative work environment in a dynamic industry

If you’re a detail-oriented compliance professional looking to grow your career with a leading CSP, we encourage you to apply. Please send your resume and cover letter to [email protected]

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

1. Responsible for monthly account closing for entities in the Group

2. Liaise with outsourced accounting firm and review the accounts prepared by them

3. Prepare monthly group consolidation & update management reporting

4. Oversee all statutory financial reporting to ensure compliance with financial reporting standards. Liaise with auditors to prepare audited financial statements and XBRL (for Singapore entities) for filing

5. Liaise with tax agents and regulatory agents on tax and any other related matters.

6. Other ad-hoc management & analysis report

Job Responsibilities:

• Manage and oversee the daily operations of the accounting department
• Process month and end of year process, cash forecasting, bank reconciliation, revenue and expenditure.variance analysis, fixed asset activity, debt activity, etc.
• Monitor and analyze accounting data and produce financial reports or statements
• Coordinate and complete annual audits and tax matters
• Submit quarterly GST returns
• lmprove systems and procedures and initiate corrective actions
• Assign projects and direct staff to ensure compliance and accuracy
• Meet financial accounting objectives
• Establish and maintain fiscal files and records to document transactions
• Ensure compliance with statutory regulations and reporting standards.

Job Requirements:

• Possess Degree in Finance / Accounting with more than 5 years of related working experience and able to provide Management Account before 2nd of the month
• Possess ACCA accountancy qualification will be an advantage
• Proficient in Microsoft Office tools and SAP system will be an advantageous
• Communication in English and Mandarin
• Working hours 0830 to 1700 (Monday to Friday)

C&S Resident Technical Officer

Institution Project at Dover

Job Description:

• Assist RE/Consultant Team to attend to technical and design issues at site and report issues to RE/Consultant Team
• Provide standing supervision as and when directed by the Consultant team.
• Check through construction drawings and highlight any discrepancies found between or within the same disciplines prior to the commencement of installation works.
• Ensure all works are carried out in accordance to approve drawings and specifications.
• Ensure adequate safety precautions are enforced on site.
• Resolve all site issues and ensure timely completion of the project.
• Attend site meetings, site inspections, testing and commissioning.
• Maintain site records.
• Commencement of work on 1 December 2024.

Job Requirement:

• ITE certificate / Diploma in Civil Engineering from a recognised tertiary institution.
• Accredited with IES-ACES Joint Accreditation Committee (JAC) with valid RTO Practising Certificate
• Minimum 5 years working experience as a Resident Technical Officer.
• Preferably with experiences in Institution projects.
• Excellent Interpersonal and Communication skills.

Please submit your full resume, contact number(s), current & expected salary, copies of educational certificates and date of availability in your application.

The School of Social Sciences (Psychology department) is looking for a highly motivated individual to coordinate data collection and support research operations under the Growing Up in Singapore Towards healthy Outcomes (GUSTO) birth cohort study.

The Project Officer will be responsible to, and work closely with, the Principal Investigators and study team members to ensure the successful completion of GUSTO projects on time. The Project Officer’s principal role will be to work in general practices such as data collection, data entry and analysis and drafting of publications and reports.

The Project Officer will liaise with the relevant personnel to smooth the process of recruitment and data collection and will be accountable to the Principal Investigator(s).

Key Responsibilities:

• Conduct surveys and interviews with children, adolescents, and parents at KK Children’s and Women’s Hospital
• Manage the participant reimbursement schedule
• Maintain data security and confidentiality according to PDPA
• Draft ethics approval forms in accordance with IRBs
• Conduct extensive work with data, including organization, cleaning, coding, and analysis
• Train and supervise undergraduate research assistants
• Provide timely updates of the study to PI/Project Manager
• Work flexibly with participants across a range of settings (e.g., hospital, university research lab), and hours (e.g., some weekends and evenings)
• Additional research and administrative duties (e.g., preparation of manuscripts for publication, conference presentations, purchases, grant reports)
• Perform literature review, data analysis and drafting of reports and publications

Job Requirements:

• Bachelor’s or Master’s degree in Psychology, Social Sciences, or related disciplines. Candidates with Master’s degree will be considered for the role as a Research Associate
• Strong background in developmental research and experimental design
• Good statistical background (e.g. Microsoft Office, SPSS, R)
• Experiences working with parents and children preferred
• Excellent written and oral communication skills

Remuneration will be commensurate with the candidate’s qualifications and experience.

Interested parties may contact Assoc Prof Peipei Setoh at [email protected]

We regret that only shortlisted candidates will be notified.

Job Summary:

We are seeking a motivated Provisions (F&B) SourcingOfficer to join our maritime team. The role involves sourcing provisions both locally and internationally, effectively managing our warehouse inventory and supply to our vessels in Singapore port. The ideal candidate will have experience in the F&B supply chain, preferably in maritime or ship chandler operations.

Key Responsibilities:

• Assist in product sourcing and vendor management from both local and international suppliers, handling all end-to-end purchasing functions, from quotations and orders to delivery and payment
• Maintain optimal inventory levels through demand analysis and forecast planning, ensuring timely replenishment and preventing overstock or shortages
• Evaluate stock items, analyse cost drivers, and recommend sourcing and inventory adjustments to support cost-saving initiatives and purchasing needs
• Process orders from vessels and outbounds, manage and resolve issues related to delivery, product quality and pricing
• Support inventory counts, reconciliations, and preparation of reports for management

Skills & Qualifications:

• Degree in supply chain management, logistics or business administration related field
• Proven experience in F&B provisioning, strong knowledge of local and international markets is highly desirable
• Self-motivated, detail-oriented, with excellent analytical and data reporting skills
• Outstanding communication and interpersonal skills, both written and verbal
• Ability to work under pressure and meet tight deadlines in a dynamic environment

Be part of a maritime team that keeps global shipping operations running smoothly!

Roles & Responsibilities

• Update records for accounts payable and petty cash processing.
• Review AP aging reports and highlight any exceptions.
• Reconcile vendor statements of account (SOA) with company records, focusing on major suppliers.
• Update accounts receivable records regularly.
• Prepare the general ledger according to assigned audit schedules.
• Manage monthly and yearly closings for small entities.
• Handle the full set of accounts for small entities.
• Assist in preparing GST returns, corporate income tax returns, and ECI filings.
• Support quarterly, half-yearly, and year-end stock takes led by the finance department.
• Prepare stock take variance reports for review by superiors.

Job Requirements

• Minimum Diploma in Finance, Accounting, or a related discipline.
• At least 2 years of experience handling a full set of accounts.
• Strong analytical and problem-solving skills.
• Detail-oriented with the ability to multitask and meet deadlines.
• Prior experience in the retail industry is preferred.

• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager
• Responsible for maintaining the highest level of security within the Hotel at all times whilst on duty
• Protect all guests’ patrons and employees of their belongings
• Ensure the Hotel’s property is well protected
• Take charge of the Hotel Security during duty hours
• Responsible for securing all hotel properties, staff, and clientele following the procedures as stipulated in the security manual
• Enforce the Hotel’s Rules and Regulations
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Record details of significant incidents and activities in the logbook during his shifts
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action

• Manage Customer Requests:

  First point of contact for customers regarding Sales Support requests:

• • Handle information, documentation, questionnaires, enter CRM cases regulatory/quality requests and follow up including reminders.
  • Handle incoming communication (telephone calls, mails, requests, …), forward messages to the right people according to priorities, secure follow-up and check deadlines.
  • Interact with internal functions at local and HQ level to ensure required support.
  • Handle all sample requests and follow-up.
  • Coordinate and follow-up all customer complaints to ensure resolution and closure in best delay- I-CCR tool.
• Provide Administrative Support
  • Screen, prioritize and retrieve relevant information to support the Sales team.
  • Manage Sales Contract, Document Signatures (DSM side), contract storage and annual contract pricing quotation creation when required.
  • Local Microsoft Office Teams Folder maintenance (where needed).
  • Contribute to projects implementation including regional ones.
  • Attending internal meetings (when required).
  • Co-ordinate rebate approval (when required).
  • Review and analyze forecast.
  • Support in CRM use and data hygiene.

• System Support
  • Support new Accounts setup and maintenance in SAP via QUADS
  • Support and onboarding customers to DSM Customer Portal.
  • IBP forecast
  • Sales data in NWP/Power BI

• Take initiative in manager’s absence