#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Responsibilities

• Must be able to handle Full Set of Accounts independently for 3 companies
• Handle accounts receivable and issue invoices timely
• Perform day-to-day accounting activities, maintain records & data entry
• Perform month-end closing
• Perform monthly bank reconciliations and monthly/annual stock count
• Compile and analyse financial information for Manager review
• GST preparation & submission
• Familiar with the use of AutoCount system
• Any ad-hoc duties as assigned from time to time

Job Requirements

• Diploma or degree in Finance or Accounting
• Minimum of 2 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries
• High degree of accuracy and attention to details with an analytical acumen
• Independent, well organized, have an open mindset and a strong team player

About the Role

We are seeking a highly motivated and results-oriented Account Manager to join our dynamic Affiliate team. Based in Singapore the Account Manager is an integral position within GroupM’s Affiliate team, working for some of the largest global brands helping them to drive successful partnerships & campaigns in the Korean market. The Account Manager will work closely with the Affiliate Director from both an operational and strategic stand point. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients with a strong work ethic and positive attitude.

3 best things about the job:

• Opportunity to work with some of the world's leading brands and gain an understanding and insights into the APAC marketplace.
• Collaborative and supportive team environment to achieve goals together.
• Opportunities for professional development and career growth.

Key Responsibilities:

Client Service & Account Management:

• Act as the Korean Account Manager on multiple blue-chip clients within GroupM regional Affiliate Marketing team.
• Manage the day-to-day workflow, acting as a key point of contact for assigned accounts.
• Build and maintain strong relationships with clients, understanding their business objectives and providing strategic recommendations to optimise their affiliate programs.
• Proactively identify growth opportunities within existing accounts and collaborate with the team to develop and pitch new ideas.
• Compile and deliver and present regular performance reports, providing insightful analysis and actionable recommendations to clients.
• Responsible for financial management from an external perspective, monitoring client budget and spend.
• Meet and host affiliate partner events.

Partner Management & Development:

Campaign Execution & Optimisation:

• Plan, execute, and optimise of affiliate marketing campaigns across various partners.
• Track key performance indicators (KPIs) to ensure campaigns are delivering against client objectives and budget.
• Proactively identify and troubleshoot campaign performance issues, implementing corrective actions to maximise results.
• Stay abreast of industry trends and best practices to continuously improve campaign effectiveness.
• Manage the platform.
• Recruit and onboard new publisher partners, expand our network, identify strategic partnerships. to grow the business and increase efficiency for clients.
• Develop and maintain strong relationships with existing publisher partners, providing ongoing support and optimising partnerships for mutual growth.
• Negotiate favourable partnership deals and ensure compliance with program guidelines.

Reporting & Analysis:

• Have an analytical approach whilst working on reporting and performance metrics to draw insight and make strategic recommendations to clients to optimise their affiliate program.
• Prepare regular client reports, including performance summaries, key metrics, and strategic recommendations.
• Utilise data visualisation tools to present findings in a clear and concise manner.

Desired Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• A minimum of 4 years digital marketing experience with a preference for 2 of these years to be in an affiliate marketing focused role or a client-facing role.
• In-depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programs are managed.
• Excellent communication and presentation skills, both written and verbal, with the ability to effectively communicate with clients and internal stakeholders. The candidate must be comfortable presenting to large groups of people and senior clients.
• Proven track record of successfully managing and growing client accounts.
• Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong time management and organizational skills.
• Seeks ownership and readily accepts accountability.
• Some familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Positive attitude and a team player ready to be part of the team culture.
• Fluency in English and Korean is essential for this role due to frequent interations with the market you'll be working on.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

We are looking for a self-driven and experienced Key Account Manager for one of our shipping clients. He/She will manage and execute commercial activities globally and will have exposure to work with reputable international brands. The ideal candidate will have at least 8-10 years of working experience in commercial roles for the ocean-freight services, with strong leadership, negotiation, communication skills and with a keen interest in providing optimal customer service experience.

Key Responsibilities:

· Manage and develop assigned customer accounts, implementing effective commercial strategies in alignment with company goals.

· Actively engage with customers and participate in strategic discussions both internally and externally, schedule Quarterly Business Reviews and face-to-face meetings. Ensure smooth onboarding of new customers.

· Monitor the progress of customer accounts and identify new potential customers or segments for development, aligning with the company's overall strategy and direction.

· Collaborate with Regional Offices (ROs) and relevant stakeholders to secure backhaul cargo and expand the company's footprint with International Freight Forwarders (IFF) and Beneficial Cargo Owners (BCO).

· Stay informed about customer needs and market trends to generate market intelligence for strategic and tactical decision-making.

· Manage high-visibility accounts requiring headquarters-level oversight, specifically in the BCO and IFF segments.

· Develop long-term and tactical strategies to actively drive account performance.

· Contribute to the tender management process, contract reviews, data library compilation, and participate in relevant workshops or projects.

· Foster a culture of innovation and ownership for managed accounts.

· Serve as Acting Deputy in the absence of the Senior Manager, providing backup support.

Qualifications:

· Bachelor's degree in Maritime, Business, Logistics, or a related field.

· Minimum of 8-10 years of experience in shipping, freight forwarding, or the logistics industry

· Proven success in business and account development

· A proactive and assertive approach with the capacity to thrive in a dynamic and fast paced organization.

· Must be able to work well as part of a team and independently.

· Strong computer skills, including Microsoft software (eg. PowerPoint, Words, Excel, etc), CRM, etc.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Introduction:

This is an opportunity to manage a portfolio of clients with business in different sectors. The candidate shall be the main point of contact and coordinate between clients, third party, authority, and co-colleagues

He/she will be directly involved in company set up, provision of corporate as well as accounting, tax, visa/immigration advisory services among others. The candidate will be involved in ad-hoc project to assist the client in accessing both the Singapore and South-East Asian Markets. He/she is also expected to take part in business development activities, in order to find, analyse and evaluate new potential clients/markets.

Principal Accountabilities:

• Handle full suite of incorporation & business support services for clients
• Manage & upkeep excellent client relationship
• Coordinate and complete clients' requests by working closely with colleagues
• Ensure that clients' assignment is completed in a timely manner
• Frequent communication with clients via face-to-face meetings, video conference, emails, or phone call
• Involvement in business development activities
• Ad-hoc projects on client management and business development

Required Skills & Experience

• Degree Holder in Business Administration, Economics, Finance or related studies
• Hands-on experience in accounting, audit and taxation advisory
• Proficiency in written/spoken English
• Candidate who are proficient in European language will have an added advantage as the role maybe required to support client from European countries
• Good knowledge in MS Word, Excel and Power Point​

Attitude Required

• Well-mannered and with excellent interpersonal skills
• Able to work well under pressure
• Can-do attitude with good time management skills
• Able to work well both independently and in teams

Contract period: 1 year contract

Location: Caldecott

Work hours: Mon - Fri, office hours

Salary: $2,980

Job duties:

• Assist in collecting, compiling, and analyzing statistical returns concerning cases requiring out-of-home care placement.
• Collaborate in reviewing the current frameworks and work processes related to the placement and reunification of residents in the out-of-home care sector.
• Assist in conducting research, evaluation, and literature review to identify trends and analyze data on the profile of types of cases in the out-of-home care sector.
• Assist in conducting on-site assurance checks of agencies.
• Work closely with staff, stakeholders, and community partners to understand the needs of children and vulnerable adults requiring out-of-home care.
• Liaise with foster parents and out-of-home care agencies to identify placement options for children requiring foster care.
• Write referrals to agencies.

Requirements:

• Only Singaporeans
• Degree
• 1 year of relevant experience

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9914

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

• Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Dahlia Park (nearest MRT Tampines East) | West Coast Road
• Salary Range: $2600-$2900

Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners.

Requirements:

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Location: Balestier
• Working days: 5 days (Mon - Fri)
• Working time: 830am-6pm (Mon-Thurs) ; 830am - 530pm (Fri)
• Salary: $3300 - $3600

Overview:

This role is appointed by the Specialist Accreditation Board to oversee the accreditation of training departments and institutions in Singapore. This role is responsible for establishing and upholding the professional standards and quality of specialist training in Singapore including the evaluation of trainees' training and exit examinations.

Job Responsible:

• To provide secretarial support to the Specialist Training Committees/Residency Advisory Committee in monitoring and maintaining the training standards and deliverables

Requirement:

• Basic Degree in any discipline from a recognized University.
• Experience in providing administrative support and financial experience would be an advantage (but not essential).
• Good office skills in MS Office with experience in MS Word, Excel, PowerPoint applications.
• Must be able to perform in an environment dictated by deadlines.
• Immediate availability is preferred
• Able to work beyond office hours and on weekends/Public Holidays for meetings and events. (Time off given)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Security Officer
Monthly Salary: $2,000
Working Location: Tanjong Pagar
Working Days & Hours: 4 Days (7-7 AM & PM Rotating)

Job Responsibilities

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel's properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel’s premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business
• Be familiar with the fire emergency plan.
• Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.

Job Requirement

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Willing to work rotating shifts including weekends and public holidays

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Contract: 1 year

Location: Redhill

Responsibilities

• Collecting and analysing data
• Developing surveys and conducting interviews
• Presenting findings and writing reports
• Other duties such as supporting the preparation of the Annual Report and preparing statistics on client profiles, may be assigned where necessary

Requirements

• Degree
• Good analytical skills
• Proficiency in Excel and SPSS, is preferred
• Experience with data analysis and/or conducting qualitative analysis will be advantageous

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9917

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Finance Executive

• Working days : Mon - Friday 830am-530pm
• Salary range: $3,300 - $3,800
• Location: Changi South

Duties and Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory

Job Requirements

• Diploma in Accounting & Finance or a related field
• A minimum of 2-3 years of relevant experience in finance & audit
• Proficiency in Microsoft Office applications
• Experience in using accounting software such as Xero will be an advantage

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Purchasing / Procurement Executive

Working Days: Monday to Friday
Working Hours: 8.30am – 6pm
Address: Marymount

Salary: $3,500 - $4,000

Procurement officers are responsible for evaluating suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality.

• Following and enforcing the company's procurement policies and procedures.
• Reviewing, comparing, analyzing, and approving products and services to be purchased.
• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
• Maintaining good supplier relations and negotiating contracts.
• Researching and evaluating prospective suppliers.

Job Requirements:

• Diploma in Supply Chain Management, Logistics or Business Administration
• At least 1 years of relevant working experience in fulfilment and logistics role
• Proficient in Microsoft Office applications

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• the job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Responsibilities:

· Transform the BU Investment (Asset Owner) sub-function for AIAS to enable the next generation analytics and solutioning through implementing new analytics modules, measuring, monitoring and reporting in the new investment system.

· Design the internal analytics and monitoring reporting from Asset Owner perspective to enable strategic discussions to enhance competitiveness of our insurance product as well as new product development.

· Support the company wide strategic asset allocation and tactical asset allocation process to optimize investment outcome and enhance asset and lability management

· Lead the implementation of investment analytics/monitoring and reporting system in AIA Singapore

· Act as the subject matter expert of investment performance analysis and portfolio analytics to support management reporting and performance attribution

· Co-lead the annual strategic planning exercise for assets and investment division for the planned period

· Drive better investment performances through regular and frequent discussions and reviews with external fund managers including AIAIM, focusing to ensure investment requirements are met and risk-adjusted investment returns are optimized

· Enhance the management information reporting to all committees such as Investment Committee (IC), EXCO, Product committee, as well as AIA SG Board meeting based on the information provided by external asset managers and Group Centres of Excellence.

· Set mandates and benchmarks for all the Company’s Investment portfolios and monitor execution of all mandates to ensure adherences to all MAS as well as internal limits and investment requirements

· Provide analytics of investment solutions to enhance risk adjusted returns and optimize asset and liability positions to support insurance product development

· Facilitate investment governance and control including monitoring SAA/TAA, investment risk limits, investment/portfolio mandate monitoring and all internal control assessment

· Facilitate monthly investment sign-off to support month-end closing and regular regulatory filing to external parties and regulators

· Responsible for portfolio analytics to support performance measurement and review against benchmarks, investment solutioning and investment analysis.

· Perform gap / impact analysis relating to AIA Investment Governance Framework updates and regulatory notices to ensure the Company’s smooth transition to the new requirements

· Work with Group Investment Middle Office/Legal & Governance to enhance and improve the investment system infrastructure to enable more comprehensive analysis.

· Share the responsibility of ensuring the adherence to AIA Investment Governance Framework, while strengthening the control environment (as 1st Line of defense) and to facilitate the governance, risk and compliance culture, together with 2nd and 3rd Line of defense at AIA Singapore

Requirements:

· At least a bachelor's degree in business administration, finance, financial engineering, data analytics, statistics, math, economics or actuarial science. Masters degrees and/or additional professional qualifications such as CFA preferred.

· Collaborative, communicative, and strong team player is a must.

· Passion of the investment and capital market area is a must

· Minimum of 10 years of relevant experience in the Investment or Insurance industry. Additional investment performance reporting / risk analysis experience will be an advantage

· Knowledge on regulatory and economic capital metrics, investment management

· Strong critical thinking and analytical skills; accuracy and detail orientated; excellent communication skills; able to articulate and verbalise thoughts, ideas and reasoning

· Familiar with Aladdin, Bloomberg PORT/AIM and MS office application.

· Highly self-motivated with ability to multi-task.

Job Description

• To perform all functions related to the Executive Floor operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times.
• Assign rooms for VIPs, EC guests and preferred corporate guests and liaise with Front Desk for efficient control of rooms.
• To perform check-in/check-out duties at the Reception.
• Attend to all guests’ enquiries and requests on hotel facilities / services, tourist information / tours, self-service launderette, photocopy service, foreign currencies, provision shop, community workshops and so on.
• Check and ensure all assigned rooms are prepared according to the Hotel’s standard and all necessary amenities and guest supplies are properly extended. Greet and welcome guests upon arrival and bid farewell upon departure especially in the lobby and at the main entrance.
• Carry out pre-arrival activities which includes, but not limit to, preparing welcome letters for VIPs and Executive Club guests, issuing meal and welcome drink coupons, efficient room assignment, charge Non-Refundable Deposit bookings, check correspondences are attached accordingly.
• Escort guests for check-in at the reception counter or check-in VIPs or preferred corporate guests in room.
• Highlight the main perks to guests and promote in-house facilities.
• Ensure smooth operations during the breakfast and cocktail hours which include the following:
• - Liaise with F&B Department to ensure that breakfast and bar are ready for Executive Club usage before the operational hours and all set up is done according to the Hotel’s established standard.
• - Provide services and attention to Executive Club guests during the operational hours.
• - Liaise with F&B Department for clearing the chafing dishes and other equipment.
• - Ensure that the cleanliness of the Executive Club Lounge is properly maintained.
• - Ensure all crockery, cutlery and napkins on the dining tables are properly set up based on the established standard at all times.
• Maintain, order and collect stock of F&B items for operation.
• Prepare room inspection report, daily duties / operation report and daily log books.
• Attend to guest’s enquiries and requests which may include flight confirmation and tour arrangement.
• Show rooms to potential guests.
• Gather important information of guests like birthdays, anniversary or others to create, maintain or update Guest History.
• Ensure that all problems or complaints are handled quickly, efficiently and courteously. Attend to guest’s needs personally whenever possible.
• Make courtesy calls to In-House guests daily for guest relations’ purpose and submit records accordingly.
• Obtain feedback and suggestion from guests for follow up.
• Be familiar with all emergency procedures and hotel policies.
• Report physical defects and hazards found in Hotel premises to Duty Manager.
• Perform daily due-out, extension of stay, late checkout, no-show, room and rate change based on established procedures.
• Show and sell rooms to potential guests, such as walk-in guests, and take room reservations, up-sell rooms and other products whenever possible.
• Carry out transactions, while adhering to hotel’s accounting and controlling procedure, in different modes of payment such as cash, credit/charged card, corporate account, vouchers, and post transactions accurately to ensure accountability of guest’s expenses. Prepare documents accordingly.
• Ensure that luggage of all guests is properly taken care of upon check-in and check-out.
• Count and balance cash float and perform proper handling of cash based on the established procedure.
• Handle all incoming & outgoing calls accordance to the Hotel’s standard.
• Perform other duties which may be assigned from time to time.

Job Requirements

Knowledge and Skills

i. Thorough knowledge of the Hotel, premises, surrounding areas and tourist spots.

ii. Familiarity with travel agents and VIP background information.

iii. General understanding of the Front Office and Housekeeping operations in regard to guest accommodation.

iv. Ability to communicate freely with guests. Ability to entertain and accommodate any specific needs raised by guests.

v. Ability to receive and handle all guests courteously and sincerely.

Education, Training Qualifications

GCE 'N' / ‘O’ Level

Experience

Minimum 2 years of experience in customer service

Job Description

1. Recruitment and On-boarding

• Support recruitment activities, including developing job descriptions, posting roles, screening resumes, conducting interviews, and extending job offers.
• Manage the on-boarding process to ensure a smooth integration for new hires, providing orientation and necessary documentation.
• Collaborate with HR management to refine recruitment and on-boarding processes, improving candidate and new-hire experiences.

2. Employee Relations

• Serve as a primary contact for employees, handling inquiries related to HR policies, benefits, and procedures.
• Assist in resolving employee relations issues and provide guidance on workplace concerns, promoting a positive organizational culture.
• Contribute to employee engagement initiatives by organizing activities and gathering feedback to enhance the work environment

3. Performance Management

• Support the implementation of the performance management cycle, assisting with goal setting, performance reviews, and feedback sessions.
• Work with managers to identify training and development needs for staff, facilitating access to appropriate learning resources.

4. HR Administration and Operations

• Ensure accurate record-keeping for all employee data, maintaining compliance with data protection regulations and confidentiality.
• Process HR documentation, including employment contracts, changes in employment status, and termination paperwork.
• Contribute to streamlining HR administrative processes, seeking efficiencies and improving service delivery.

5. Compliance and Policy Development

• Stay informed on employment law updates and assist in ensuring the bank’s HR practices comply with relevant regulations.
• Participate in the development and roll-out of HR policies and procedures, ensuring they are effectively communicated to employees.
• Conduct regular reviews of HR practices to ensure alignment with company policies and legal requirements.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Administer employee benefits programs, managing enrollment, updates, and benefits-related inquiries.
• Conduct research on benefits options and assist HR management with recommendations to ensure competitive offerings.
• Provide guidance to employees on benefits-related questions, assisting with claims and enrollment processes.

7. Mentorship and Support

• Act as a mentor to junior HR officers, providing guidance and sharing best practices.
• Assist with training new HR team members, helping them understand HR procedures and systems.
• Contribute to a collaborative HR team environment, promoting knowledge sharing and professional development

Job Requirement

1. Minimum of 3-5 years of HR experience, ideally within the banking or financial sector.

2. Strong understanding of HR processes, employment laws, and HR best practices, with a focus on recruitment, employee relations, and benefits administration.

3. Excellent communication and interpersonal skills, with the ability to engage effectively with employees and management.

4. Proactive, solution-oriented approach with a strong attention to detail.

5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.

6. Team-oriented with a collaborative approach and a commitment to maintaining confidentiality and discretion in handling employee information.

To take charge of technical compliance for all authorities submissions, including liaising with the relevant authorities' personnel, consultants and architects to achieve the design intent as well as meet all authority requirements. To provide technical advice and support for design staff.

• Polytechnic Diploma in Singapore or similar
• At least 2 years working experience in Singapore
• Familiarity with Singapore authority requirements, especially for redidential developments
• Sense of Responsibility and able to work as part of a team
• Organised and Methodical
• Strong proficiency in Autocad
• Photoshop and Sketch-up skills perferable
• Familiarity with MS Office

Role:

Finance Executive (Audit / Account / Xero)

• Working days : Mon - Friday 830am-530pm
• Salary range: $3,300 - $3,800
• Location: Changi South

Duties and Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory

Job Requirements

• Diploma in Accounting & Finance or a related field
• A minimum of 2-3 years of relevant experience in finance & audit
• Proficiency in Microsoft Office applications
• Experience in using accounting software such as Xero will be an advantage

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Customer Service Officer - Call Center (Banking)

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

• Comfortable with using computer applications and tools.
• 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Duties & Responsibilities:

• Organize monthly employee sports and recreational activities
• Develop promotional materials for employee activities, such as posters and email notifications
• Schedule interviews between candidates and hiring managers
• Prepare onboarding documents and communications for new hires
• Assist in organizing learning trips for schools to promote community engagement
• Help compile monthly training reports and track employee training hours
• Manage course registration for internal and external training, including confirmation and billing
• Participate in various ad-hoc projects to support the HR team and enhance overall HR operations

Requirements:

• 1 year of experience in HR function
• Good organizational and communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work well both independently and in a team environment

Job Description:

- Responsible for the company's brand marketing planning, promotion and other related work, the development of brand marketing plan, and monitor the implementation.
- Responsible for market research, analysis, develop product strategies and programs according to market demand.
- Plan and organize landing brand promotion activities to enhance brand awareness and reputation.
- Responsible for the strategy and execution of the brand's online and offline operation activities, to explore user needs and product core values.
- Responsible for brand word-of-mouth management and crisis Public Relation handling to protect the company's brand image.
- Coordinate the cooperation of internal departments to promote the smooth implementation of projects.

Job requirements:

- College or above, majoring in marketing, advertising, media, or other related majors.
- 5 years or more experience in brand marketing planning, familiar with the Internet industry market.
- Comfortable hands-on and in excellent market research, data analysis and program development skills.
- The ability to handle crisis public relations, able to deal with brand-related emergencies in a timely manner.
- Fluent in English and Mandarin as there be frequently used with business stakeholders from China.

At Shangri-La Singapore, we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same.

It is a paradise where no two days are ever alike as you work on our intricate operational systems, handle our well-heeled guests' requests with promptness and efficiency and delight our guests and internal stakeholders in every single interaction. If you have a good eye for detail, enjoy meeting people, love keeping up to date with local and hotel events, we might just have the role for you! If you see yourself as a directorial genius with a can-do attitude who can simply go the extra mile just to put a smile on our guests’ faces, then we’d love to have you as part of our Shangri-La family.

• Ensures guest preferences are collected, correctly recorded, and acted upon in order to delight our guests.
• Drives customer delight and retention by being a role model in delighting guests in every single interaction.
• Responds promptly to guest feedback. Forwards to relevant departments if required and follows up to ensure appropriate action has been taken.
• Is familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates.
• Keeps up to date with local/hotel events and provides accurate information and direction to guests, as required.
• Handles all guests’ requests or inquiries promptly and efficiently.

Job Requirements

• Candidates with no experience are welcomed to apply! Training will be provided.
• Comfortable to work on weekends, public holidays and shift timings.