As part of our accelerating APJ growth, Databricks is looking for a dynamic Enterprise Account Executive to join the founding team. This is an exciting Sales role that will make an important impact on the revenue and expansion of our business in ASEAN.

The impact you will have:

• Evangelize Databricks' Unified Analytics Platform powered by Spark and launch the Databricks brand in Enterprise Accounts across all industries
• Prospect, identify and source new sales opportunities, building pipeline individually and with the Databricks SDR team
• Engage with business and technical decision makers and lead them through the evaluation and buying process
• Exceed individual activity, pipeline and annual revenue targets
• Engage with and drive business through local partners (technology partners, ISVs, SIs and GSIs)
• Drive customer success and upsell in existing customers
• Create a Territory Strategy

What we look for:

• Proven success in Enterprise Sales roles, ideally in Big Data, Cloud, or SaaS technology
• Demonstrable experience of selling innovation, ideally in Big Data, Cloud, or SaaS technology
• Solution and business-outcomes focused sales approach (Command of the Message, MEDDPIC, Challenger Sale)
• Ability to simply articulate intricate cloud & big data technologies and their business value for the customer
• Proven success and upward trajectory in whatever you have done
• Bachelors Degree and 7+ years of experience selling SaaS solutions to Enterprise Customers

Hightlights:

• Allowances
• AWS + VB
• Work travel opportunities
• 5 days work week, Mondays to Fridays (830am-530pm)
• East, Singapore (Office)

Our client is a design & manufacturing company. Supply testing & measuring instruments to semiconductor companies:

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and having contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observation and analysis of potential customers, markets and competitors
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs, trade shows, etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Requirements:

• At least 2–3 years of relevant working experience in Semiconductor industry
• Good general PC Skills (MS-Office) and PC-knowledge (Word, Excel, PowerPoint)
• Sales-oriented thinking, strong attention to details, and a structured and efficient way of working
• Microelectronics engineering and Electrical engineering are preferable
• Traveling for overseas work trip
• Very good communication skills to effectively interact with clients and co-workers
• Past work experience in wafer test/final test related products for the semiconductors industry are preferable

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a leading provider of efficient errand services in Singapore, including document delivery, shopping assistance, and food delivery for both residents and businesses. They are seeking an experienced Chief Financial Officer to manage cash flow, grant applications, and funding processes.

Role Overview:

As the CFO, you will play a key role in managing the companies' financial strategy, cash flow projections, and funding stages. You will also be responsible for financial reporting, budgeting, and ensuring compliance as the company scales and prepares for future opportunities.

Key Responsibilities:

• Oversee financial operations including cash flow management, funding, and grants.
• Prepare and maintain accurate financial reports such as profit & loss, balance sheets, and cash flow statements.
• Develop and implement financial strategies to support business growth and future listing.
• Lead budgeting, forecasting, and financial planning.
• Supervise outsourced accounting services and ensure accurate, timely reporting.
• Work closely with the executive team on capital management and funding.
• Ensure financial compliance and manage risks.

Requirements:

• 5-10 years of financial management experience, ideally in start-ups or high-growth companies.
• Degree in Accounting, Finance, Business Administration, or a related field.
• Strong leadership and strategic thinking skills, with experience in financial reporting and planning.
• Expertise in cash flow management, grant applications, and funding processes.
• Excellent communication skills, particularly with investors and stakeholders.
• Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel: R23113231 (Lum Charmaine)

RESPONSIBILITIES:-

• Ensure compliance and practice of Company's QEHS Management System for the project
• Advice to the PM reasonably practicable measures to eliminate any foreseeable risk to any person who is at work in that workplace or may be affected by the occupier’s undertaking in the workplace.
• Conduct safety team in the implementation and monitoring of environmental, health and safety plans/ measures
• Review all risk assessments and risk management internally and externally
• Manage incidents' investigations, recommend corrective actions and follow-up on the implementations and effectiveness of actions taken
• Liaise and communicate well with site operations staffs, project managers, contractors and third parties on all safety and health issues
• Ensure that all statutory regulations, code of practice and company’s EHS rules & regulations are implemented and complied with at the project site.
• Conduct regular inspection and audits on the EHS provisions on site
• Establish and maintain a positive EHS environment on the project site.

REQUIREMENTS:-

• Diploma in Environmental, Health & Safety related qualifications
• Registered MOM Workplace Safety and Health Officer
• 4 years WSH experience in HDB projects required

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Responsibilities:

· To handle order processing and expedite customers’ orders to ensure on-time delivery of goods

· Prepares the necessary paperwork, such as delivery orders, invoices, and other documents for air or sea freight arrangements.

· Liaise with internal departments to expedite the sales order.

· Perform any other admin duties as assigned

· Maintain a good filing system of customers’ history of buying from SLS

Requirements:

· At least GCE “O’ levels or equivalent

· At least 2 years working experience in customer service

· Handle and have shipping knowledge on Malaysia Import and Singapore export is added advantage

· Pleasant personality and customer service oriented

· Able to work independently as well as in a team

· Proficient in MS Excel and Word

· Knowledge on JD Edwards will be an added advantage

Must be willing to work in Tuas

1. Attend and verify all enquiries/feedbacks, building defects pertaining to maintenance, landscape, cleaning and pest control in the premises are carried out/rectified to the highest standard expected of the building owner and meet the SLA.

2. Carry out room inspections during mass check in/out exercises, AV and logistics set up for conference events/facilities bookings.

3. To follow up for contractors’ quotations.

4. You are required to work with consultants to ensure that all authorities’ submissions are done on time in order to commence work and in time to obtain TOP/CSC for projects.

5. Any other duties may also be reviewed and incorporated to ensure the estate is well managed and assigned by supervisors or Head of Department.

Job Requirements

• Minimum Diploma in Building Services Engineering / Mechanical / Electrical or equivalent with minimum 3 year of relevant working experience.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Service orientated mindset.
• Able to start work immediately or within short notice.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

Responsibilities:

-Inspection and supervision of Architectural and building works as required under the project and mandated under the Building Control Act & Regulations.

-Inspect and conduct all required tests for the project.

-Preparation & issuance of site memos on bad workmanship & non-compliant works.

-As-built drawings checks.

-Monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately.

-Observe and comply with site safety, submit all reports as directed, and ensure that works are carried out in a safe and proper manner

-Attend and witness all on-site testing of architectural works as required by the Client and authorities.

-Check that all architectural works are carried out according to the approved drawings and specifications and conform to all authority standards and requirements.

-Inspect the completed works and record all defects for rectification before handing them over to the Client.

-Others duties and responsibilities listed in project's contract.

Job Requirements:

-Candidate must be registered with BCA/IES as Resident Technical Officer

-At least 3 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): Supervision of Architectural, building and construction works.

-Must attain certification in "BCSS" and "Develop a Risk Management Implementation Plan (bizSAFE Level 2)".

-Preferably Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

-Good communication skills

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Work in a team to establish best or alternative solutions that are feasible within the technology and timeline constraints to deliver projects and change requests.
• Analyse and troubleshoot software-related problems reported by end-users, identify root causes, and propose effective solution.
• Develop, test, and deploy new software applications.

Requirements:

• Diploma or Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Superior analytical skills with a good problem-solving attitude and ability to perform in a team environment.
• Familiar with OOP design principles and strong Java development skills.
• In-depth knowledge in secure coding practice. Familiar with code quality tools and enjoy following clean code practice.
• Knowledge of GIT and experience in code versioning with GitLab.
• Excellent expertise in the following technologies:

1. Business process automation with jBPM/Camunda
2. MySQL database and Linux operating system
3. Spring Framework and JBoss EAP
4. API technologies: REST API, JSON, JWS & JWE
5. UI framework: JSF and Angular

• Experience in DevOps tools Jenkins and SonarQube is a plus.

The successful candidate can expect a competitive package that includes an attractive basic salary, annual bonus, variable bonus and staff share options. Please submit your detailed resume, including expected salary and contact number.

(We regret that only short-listed candidates will be notified)

Job Responsibilities:

• Process Inward and Outward Remittances, Fixed Deposit and Banker Guarantee Transactions
• Handle Import and Export (LC & Collection) documents and payments
• Construct swift messages
• Prepare monthly reports to the Management/Head Office
• Attend to queries from customers/banks/staff of other departments on work related matters
• Any other ad hoc duties as assigned

Job Requirements:

• 1 - 3 years of working experience in Trade Finance Department
• Good interpersonal and communication skills
• Team player & ability to work with people from multi levels

Join our dynamic global Account Maintenance team and take your career to new heights! As a key player in our organization, you will have the opportunity to enhance your skills while ensuring the integrity and compliance of client account records. Experience unparalleled career growth and mobility as you collaborate with client-facing teams, manage critical account updates, and stay at the forefront of regulatory changes. Embrace the benefits of being part of a team that values your contributions and supports your professional development.

As an Associate within the Account Maintenance team, you will be central to our account maintenance operations, guaranteeing precise and careful handling of every client account update. You will work closely with bankers and business units, managing expectations and improving the client experience through clear communication of requirements and timelines. Your responsibilities will include analyzing potential risks, efficiently resolving issues, and safeguarding sensitive client data. This role provides an opportunity to work independently, contribute to system enhancements, and play a crucial role in promoting continuous service delivery improvements.

Job responsibilities:

• Coordinate the effective completion of each assigned account maintenance task from initiation to completion, following up with responsible teams and escalating issues as needed.

• Serve as the primary interface for Bankers, managing expectations and enhancing the client experience. Clearly communicate account maintenance requirements and timelines.

• Set and manage the priority of all requests through ongoing engagement with business units, proactively managing the pipeline throughout all stages of the process.

• Drive effective issue resolution within policy boundaries, ensuring tasks are completed in line with service level agreements. Undertake account updates timely and ensure they meet required quality standards.

• Analyze AML risks associated with account changes, identify and escalate potential risks and operational issues. Handle sensitive client data confidentially.

• Work independently to complete assigned tasks within established timeframes. Ensure account data and management information is updated within SLA into systems.

• Participate in UAT and suggest system improvements. Contribute ideas and participate in efforts to drive continuous improvement in service delivery.

Required qualifications, capabilities, and skills:

• Bachelor’s Degree

• At least 5 years of experience in KYC, Client Onboarding, or Client Account Maintenance.

• Strong analytical, problem-solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making, and conflict resolution skills.

• Excellent communication and interpersonal skills, with the ability to influence and challenge stakeholders effectively.

• Open-minded, able to share information, knowledge, and expertise with peers and team members.

Preferred qualifications, capabilities, and skills:

• Strong understanding of AML/KYC regulations and compliance requirements.

• Knowledge of the Private Banking and Wealth Management industry.

• Proven leadership experience with the ability to inspire and guide a team.

• A dedicated team player with a strong sense of ownership and responsibility.

• Meticulous in data maintenance with a logical, structured approach to planning and problem-solving.

• Comfortable with change, ambiguity, and informed risk-taking.

• Ability to multi-task and manage multiple streams of work concurrently.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=8be7f762e1f792f05f094a13a89c8572

Job description:

Reports to the Head of Account Management and the CEO. You will have main missions to manage the customer relationship in your area.

Customers’ relationship:

• Ensure fulfilment of performance.
• Monitor contracts compliance and regulatory requirements in area of responsibility.
• Maintain positive relationship with customers.
• Prepare, coordinate and conduct customers meetings.
• Manage and solve claims by setting up associated corrective plans.
• Ensure customers satisfaction.
• Prospect for business development
• Manage the contract sustainability and provide means to improve it.

Operations monitoring:

• Support, when necessary, suppliers’ contract writing in conjunction with the Strategic Partnerships.
• Coordinate technical queries from the Customer upon request from the technical department.
• Coordinate and write down operational processes.
• Be part of the bidding process upon request.
• Manage and follow up retrofit campaigns in conjunction with the technical department.
• Coordinate logistics flow in conjunction with all the stakeholders (internal, suppliers, customers) in order to reach the goals.
• Report and escalate to the direct and transversal management (GM, CEO, Strategic Partnership, Finance, Sales).

Quality:

• Support our process of continuous improvement with vendors and providers.
• Follow up open quality actions until closure.

Regulation:

• Support our Customs Manager to enforce customs and transport rules.

Autonomy:

• Ability to propose solutions requiring managerial validations and ensure implementation.
• Coordinate project with other departments and report to the management.

Travel:

• Regular travel is to be expected between 30%.

Technicity:

• Skills improvement on the tools and to be a creative force.

Requirements:

• Degree/Master Degree in Supply Chain Management, Aviation or related discipline in Customer Support/Business functions.
• At least 3-5 years in the Aviation/Aerospace and Customer Support/Supply Chain Management (SCM).
• Experience in air / logistics / supply chain management (SCM).
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Ability to prioritize and meet critical deadlines.
• Ability to speak French is an added advantage.
• Proficient in excel and knowledge in SAP, sales and airline operations will be an advantage.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job description:

Reports to the Head of Account Management and the CEO. You will have main missions to manage the customer relationship in your area.

Customers’ relationship:

• Ensure fulfilment of performance.
• Monitor contracts compliance and regulatory requirements in area of responsibility.
• Maintain positive relationship with customers.
• Prepare, coordinate and conduct customers meetings.
• Manage and solve claims by setting up associated corrective plans.
• Ensure customers satisfaction.
• Prospect for business development
• Manage the contract sustainability and provide means to improve it.

Operations monitoring:

• Support, when necessary, suppliers’ contract writing in conjunction with the Strategic Partnerships.
• Coordinate technical queries from the Customer upon request from the technical department.
• Coordinate and write down operational processes.
• Be part of the bidding process upon request.
• Manage and follow up retrofit campaigns in conjunction with the technical department.
• Coordinate logistics flow in conjunction with all the stakeholders (internal, suppliers, customers) in order to reach the goals.
• Report and escalate to the direct and transversal management (GM, CEO, Strategic Partnership, Finance, Sales).

Quality:

• Support our process of continuous improvement with vendors and providers.
• Follow up open quality actions until closure.

Regulation:

• Support our Customs Manager to enforce customs and transport rules.

Autonomy:

• Ability to propose solutions requiring managerial validations and ensure implementation.
• Coordinate project with other departments and report to the management.

Travel:

• Regular travel is to be expected between 30%.

Technicity:

• Skills improvement on the tools and to be a creative force.

Requirements:

• Degree/Master Degree in Supply Chain Management, Aviation or related discipline in Customer Support/Business functions.
• At least 3-5 years in the Aviation/Aerospace and Customer Support/Supply Chain Management (SCM).
• Experience in air / logistics / supply chain management (SCM).
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Ability to prioritize and meet critical deadlines.
• Ability to speak French is an added advantage.
• Proficient in excel and knowledge in SAP, sales and airline operations will be an advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

• Position: Sales Account Manager (Cold call/ Inside Sales) – Up to $4200
• Location: Joo Chiat Road (Nearest MRT - Marine Parade MRT)
• Working hours: 5 days work week: Mon-Fri, 9am-6pm
• Salary (commensurate with experience): Up to $4200+ Performance Bonus
• Duration: Permanent
• Industry: RETAIL SALE OF COMPUTER HARDWARE

Main Responsibilities:

• Make outbound sales calls to assigned customers to reach sales goals.
• Provide customers with alternative brans products for EOL parts.
• Serve as primary contact between all sales channels, customers and internal department.
• Creatively solve problems to achieve sales and customers objectives.
• Develop and report competitive information on market conditions, account potential, industry trends and sales strategies.
• Effectively profile target accounts.
• Build and maintain strong relationships within the industry.
• Travel local and abroad to meet key customers face to face as needed.
• Perform other jobs duties as assigned.
• Negotiate contract terms with clients and communicate with stakeholders
• Monitor project teams to ensure contracts are executed as agreed
• Gather useful information from customer and competitor data
• Make and give presentations to prospective clients and internal executives
• Create and implement processes and policies to support the overall business
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research

Requirements:

• Minimum Qualification: Diploma
• Candidates with relevant sales experience is preferred.
• If you do not have relevant sales or industry experience but possess a goal-oriented mind-set and determination to learn from mistakes and try harder; if you are good with people and can communicate convincingly; we would love to speak to you.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications.

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on LinkedIn: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Roles & Responsibilities

At Digipixel, our Account Executives are the champions of client relationships. They are the trusted allies bridging the gap between our clients’ aspirations and our secure, creative solutions.

Advocates of integrity and brand ethos, they ensure the job gets done the right way, not the easy way. Fearless in their pursuit of excellence, they’re ready to take on challenges, overcome obstacles, and deliver results that matter.

Join us now and be part of something monumental—Digipixel is on the verge of achieving big milestones, and you’ll play a crucial role in shaping our next chapter of success.

Key Responsibilities

• Understand and articulate clients’ needs for web and digital solutions, acting as their strategic partner.
• Collaborate with our talented web development and creative teams to craft secure, innovative solutions tailored to each client’s vision.
• Spot opportunities for client growth and help them achieve their digital goals.
• Monitor project progress and performance, ensuring campaigns and websites meet expectations for security, functionality, and user experience.
• Be the go-to problem solver for clients, ensuring timelines, budgets, and expectations are met with professionalism.
• Navigate the dynamic world of web projects, adapting to shifting priorities with agility and precision.
• Analyse and optimise campaign results to drive continuous improvement.
• Maintain meticulous records, including budgets, progress reports, and client communications.
• Create persuasive and meaningful proposals that highlight our expertise in secure, scalable web solutions.

Qualifications

• Fresh graduates or candidates with 1-2 years’ experience in account management, digital agencies, or related fields.
• Those with more experience will be considered for a Senior Account Executive role.
• Excellent organisational and project management skills, with an eye for detail.
• Strong communication skills with the ability to collaborate effectively across teams and with clients.
• A good grasp of web solutions, digital marketing, and SEO is a bonus.
• Proficient in Microsoft Office and familiar with project management tools like ClickUp.
• A proactive, energetic approach with a passion for problem-solving and delivering exceptional client experiences.

This is your chance to join a team poised for extraordinary achievements. Be part of the innovation, creativity, and impact as we shape the future of secure, creative web solutions together.

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

About the job

Are you a bilingual speaking account manager, ready to make your mark in a role where your sales finesse and fintech savvy will make its mark on our expansion?

Thredd is searching for a sales-orientated account manager to join us in our Singapore office!

With a strong track record in account management, deep knowledge of payment processing, and a nuanced understanding of the fintech landscape. In this role, you'll drive client satisfaction and revenue growth through proactive relationship-building with stakeholders, identifying cross-sell and upsell opportunities, and advocating for our clients' needs while aligning with company objectives.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. This opportunity is all about building strong relationships where your ability to effectively collaborate is key.

You will focus on understanding and prioritizing key objectives while influencing external stakeholders and partners. You’ll possess adeptness in fostering cross-departmental collaboration to enhance the overall customer experience. Excelling at facilitating a feedback loop between clients and internal teams, proactively monitoring industry trends, refining operational processes, and maintaining professional client interactions.

We are looking for an eager individual has a proven track record in strategic relationship management, exceptional communication skills, and a passion for driving continuous improvement. If this sounds like an exciting opportunity, apply today and help us weave payments magic!

What You’ll Do

• Cultivate and nurture strong, trust-driven relationships with both internal and external stakeholders, including esteemed senior leadership figures, fostering a culture of client satisfaction, adoption, and loyalty
• Champion the client’s cause within Thredd, skilfully managing their expectations while expertly balancing Thredd’s objectives with their individual needs, ensuring a harmonious partnership
• Propel revenue growth to new heights, striving to not only meet but surpass individual sales targets by uncovering lucrative cross-sell and upsell opportunities.
• Conduct dynamic Quarterly Business Reviews (QBRs), keeping clients abreast of cutting-edge platform enhancements, product innovations, and service advancements while pinpointing potential avenues for collaboration
• Dive deep into clients’ product strategies and geographic aspirations, collaborating seamlessly with Thredd’s Solutions Design Consultant to amplify the client experience
• Act as the go-to resource for addressing clients’ commercial needs, employing strategic thinking to capitalize on individual opportunities and overall contractual positions, resulting in increased revenue streams for Thredd
• Revolutionize existing processes to drive peak performance, from refining Account Development Plans (ADPs) to enhancing pipeline management, deal qualification, and comprehensive reporting mechanisms
• Foster seamless collaboration with the Customer Care team, empowering them to deliver swift resolutions while maintaining a vigilant eye over operational queries and concerns
• Forge a close-knit partnership with the Product team, gaining invaluable insights into development requirements essential for supporting clients’ ambitious expansion endeavours
• Support Credit Controller to maintain a current accounts receivable status
• Elevate Thredd's market presence by actively participating in case studies, PR initiatives, and leading industry events, amplifying our brand visibility and credibility
• Keep a finger on the pulse of the ever-evolving payments landscape through proactive research and insightful readings, sharing newfound knowledge with the AM team to stay ahead of the curve
• Cultivate a sales-centric mindset, ensuring Thredd remains the top choice for clients exploring expansion opportunities, thereby generating a continuous stream of referrals and endorsements for Thredd's services

What You’ll Need

• Business fluency in English
• Excellent verbal and written communication skills in English and Chinese as to handle enquiries from Chinese speaking customer and emails
• Sales-orientated mindset focused on driving revenue and achieving sales targets.
• Strong interpersonal skills: demonstrable ability to collaborate with colleagues effectively.
• Excellent verbal and written communication and presentation skills.
• Ability to take initiative and think critically when problem-solving.
• Good time management and organisational abilities.
• Ability to remain composed in stressful situations.
• High attention to detail and accuracy.
• Proficiency in quickly comprehending and adapting new concepts.
• Proficient in Microsoft (Office, PowerPoint, Excel)

A Bit About Us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payment’s revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.