There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

This is a 12 months contract assigned to our client

Work Location: Novena MRT

Salary Range : $2,800-$3,200

Working schedule:

Days: Monday to Friday

Time: 9.30am to 6.30pm

Job Description

1. Communications Development and Delivery

2. Analyze an organization and design its processes and systems, assessing the business model and its

integration with technology.

3. Assess current state, identify customer requirements, and define the future state and/or

business solution.

4. Research, gather and synthesize information.

5. Poly grads/Diploma holders only

6. Looking for candidates with 0-2 years experience in marketing/communication/events industry

CAT 1 Security Clearance is required.

1. Candidate must be 2nd generation Singaporean (both parents must be Singaporean)

• Opportunity working with global businesses for project exposure
• Great opportunity working with the team from SEA Region.

About Our Client

Our client involved in a wide spectrum of businesses, which includes jewellery retail, property development, financial services , and hospitality management across SEA regions.

Job Description

• Collaborate with stakeholders to gather and document requirements for new system or enhancements to existing systems.
• Design, develop, and execute test plans to ensure the quality and functionality of new and updated system
• Conduct user training and prepare system documentation and user guides.
• Participate in post-implementation reviews to evaluate the effectiveness and success of implemented systems.

The Successful Applicant

• Possess relevant system development / maintenance experience using MSSQL and Postgres table structure design as well as understanding SQL and PGSQL scripts
• Have hands on programming experience in .NET, C#, PHP as well as low-code programming will be an added value (e.g. Outsystem), Visual Basic 6 will be advantageous.
• Knowledge in Microservice concept, API Management tool(s), Source Code Repository Tool.

What's on Offer

As a growing company with a tightly-knit team, they respect and listen to all the employees. You will get the chance to make an impact by having your voice heard by everyone. You will get the chance to enjoy a high level of autonomy at work.

Regional Payroll Analyst

• 12 months contract
• Hybrid work arrangement
• Work location: Singpost

Our Client

• Leading global digital payments tech company

The Opportunity

• Analysis and validation of payroll processing results using technology through reports and macros for all country scope
• Complete post payroll audits and reporting, prepare metrics and track errors using technology and reporting tools
• Review of current payroll processes to identify areas of process improvements, standardization and mitigating risks.
• Establish payroll processes that is aligned to company’s policies, procedures, and guideline.
• Documentation of payroll processes and procedures as well as creating process maps and payroll training manuals
• Oversees payroll projects or change request, monitors status and reports the same to leaders/stakeholders.
• Interprets pay policies, (e.g., holiday worked, overtime, calculation basis for deductions, government regulations, withholding exemptions, etc.) and ensures appropriate amounts/deductions are calculated and applied to the various accounts correctly
• Maintenance of payroll systems and tools ensuring that it correctly computes and record time, process earnings, employee benefits, special deductions, mandated benefits, taxes, garnishments, and other items that affect net pay and/or company liability
• Review manual checks and pay related adjustments processed in the payroll system
• Verifies compliance with government payroll requirements; stays current with changes in the law
• Oversee payroll system testing for version upgrades and legislative updates
• Oversees internal or external audits, and other related documentation (compliance) required by government agencies
• Root cause analysis including constructive and preventative actions (CAPA)
• Ensure all payroll related data are handled in accordance with the company’s guideline for confidential data handing process.

Your Background

• Diploma or bachelor’s degree in Accounting, Human Resources or relevant field or equivalent experience of 5 or more years of APAC payroll
• Experience as a Payroll Analyst or Consultant for a large multi-country employer plus 3 or more years of experience in project management as part of the project team
• With relevant certification or experience in multi-country payrolls, project management is a plus
• Has above average and updated knowledge in APAC payroll statutory and regulations as well as adept in Philippines timekeeping.
• Has exposures to different payroll and timekeeping system like ADP Globalview, Streamline and eTime.
• Exposure on knowledge transfer activity such as transition planning, documentation of process, desktop procedure, payroll checklist, etc.
• Ability to prioritize, organize and coordinate multiple projects to timely completion, and manage many detailed tasks.
• Must be comfortable working in a fast paced, hands-on, growth-oriented work environment with tight timeline.
• Meticulous with strong analytical, organization and planning skills, extreme attention to detail and a self-directed individual
• Ability to work independently, with positive attitude, flexible, and a willingness to learn new things
• Able to maintain good working relationship with payroll vendor and stakeholders
• Advanced Excel level, proficient with all other Office applications
• Good in verbal and written communication skills with customer service and excellent interpersonal skills
• Knowledge of APAC/CEMEA payroll legislation, experience with internal and external audits, statutory and government agencies regulations are important.

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

Job Requirements:

- At least 6 years of working experience in:
i) Relational Databases:
- Teradata or DB2
ii) Operating Environment:
- IBM Mainframe
- Z/OS (OS/390)

- At least 4 years of working experience in user requirement gathering, system analysis, design, and testing.

- Able to develop and maintain complex programs using one of the following programming languages:
i. Easytrieve Plus
ii. COBOL

- Able to develop and maintain codes in at least one of the following programming languages
i. Gupta Team Developer/Unify
ii. Visual Basic
iii. C++
iv. Java
v. C# or .NET

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Sitting within Reserve Management department, the front office business analyst / product owner is responsible for managing the applications and processes used for portfolio management and trading of assets managed in-house.

Responsibilities include

• Work closely with portfolio management and trading functions to understand their business requirements, translating business-to-technical requirements and vice versa
• Design, build/enhance, test, implement and document processes/tools/systems in partnership with IT, middle and back offices as well as software vendors to support front office workflow
• Plan and work with department and company-wide partners on implementing road map of front-office workflow feature development / upgrades
• Ensure front office processes and procedures meet internal standards for data integrity, security and auditability
• Monitor, analyse and troubleshoot front office processes to ensure their smooth functioning.
• Manage project implementations with vendors, covering procurement and related administrative issues;
• Oversee change management to facilitate the users to product adoption and new ways of working.

Requirements:

• An undergraduate degree in business-related or IT-related fields
• Preferably 5-10 years relevant working experience, including product management/ownership or system used in similar functions, preferably in investment or financial domain
• Strong sense of ownership and growth mindset
• Strong analytical skills and critical thinking with good problem-solving skills
• Good understanding of user-centric principles and/or service design
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Experience working in cross-functional groups, representing views of different stakeholders and influencing teams towards achieving shared goal

• Point-of-contact (POC) in dept to guide managers on contract lifecycle management workflow and works closely with internal stakeholders to ensure governance requirements (working closely with Group Procurement Services team) are met, where relevant.
• Tracks department non-outsourcing contracts and ensure renewals are done timely
• Guide managers to ensure contracts are lodged timely in the procurement system,where necessary
• Ensure proper contract document management, where necessary
• Participate in relevant system implementation/enhancement UATs where required
• Manage vendor test managed capacity contract billings
• Any other adhoc tasks assigned by the manager

Requirements:

• At least 3-4 years working with procurement-related/contractual matters
• Possesses strong subject matter knowledge on RFx processes, including contract initiations and reviews (knowledge on common contractual clauses and terminologies) to ensure,
• Risks are mitigated and/or managed in timely fashion,
• Contract Owner is not disadvantaged by proposed clauses
• Internal/external regulatory and governance processes are complied with
• Attention to details, and ability to raise issues when required
• Familiar with using MS Excel, MS PowerPoint
• Experience in using any procurement system is preferred
• Familiar with project financials advantageous
• Must be firm and be able to converse with senior managers on concerns or issues in an appropriate manner
• Comfortable working with sensitive data

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : IT Documentation Analyst / ICT Technical Writer

• Has at least 5+ years of experience in SDLC

Must have below experience,

• Highly skilled in formal process documentation.
• Expert in preparing and presenting succinct PowerPoint slides to executive level stakeholders
• Must have working experience in Software Development Methodology (SDM) documentation.
• In addition, there is a potential piece of work to update an existing formal Agile System/Software Delivery Document (SDD).

Domain - Banking

Roles and Responsibilities :

• Perform General Administrative duties, including documentation and record maintenance.
• Collaborate with team members to support various projects and initiatives.
• Support IT processes and activities.
• Assist with scheduling meetings and calendar management.
• Prepare and format documents, reports, and correspondence.
• Liaise closely with business users and build good rapport.
• Support the financial budgeting and workplan gathering, analysis and tracking.
• Handle ad-hoc IT issues which are escalated by users for resolution.
• Any other ad-hoc duties as required.

Job Requirements:

• At least 2 years related experience in supporting role function.
• Strong in process and business workflow.
• Proficient in Microsoft Excel and PowerPoint.
• Excellent communication and interpersonal abilities.
• Self-motivated with ability to multi-task and work in a fast-paced environment.
• Experience in the healthcare industry is an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R23111942

EAP Name: Feng Ye

Summary:

You will play a critical role in bridging the gap between our client's business needs and our development team. Your primary responsibility will be to translate user requirements into comprehensive technical specifications, ensuring effective communication and alignment between stakeholders and the development team.

Job Responsibilities:

• Work closely with various stakeholders/end-users to gather and analyze business requirements.
• Translate user requirements into detailed technical requirements specifications, and act as a liaison between business stakeholders and the development team, ensuring effective communication and understanding of requirements.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Ideal candidates are:

• Singaporean citizens
• Proven experience (minimally 3- 5 years) as a Tech Business Analyst supporting the full SDLC lifecycle in large-scale projects - must have gone through data migration/system migration processes.
• Prior experience working in an IT/software development company or a client-facing consulting role (vendor) environment is an added advantage.
• Hands-on experience with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms and software development methodologies and practices, such as Agile or Scrum.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.
• Degree holder in IT, Computer Science or related field is preferred.

How to apply? Interested candidates may click on Apply Now or send their CVs to [email protected] for a confidential chat.

We can't wait to hear from you however only shortlisted candidates will be called.

EnviroDynamics Solutions Pte Ltd | EA License No.: 12C6285

Ben Villordon | EA Personnel Reg No.: R23115749

Job Duties:

• Review KYC information & documents of clients in accordance to the Bank’s AML/KYC standards
• Aid in inquiries investigations
• Participate in AML training offered through the business
• Ensure compliance and observance of all internal rules, regulations, instructions, and other bank standard acts by Unit employees
• Resolve AML Compliance issues by selecting solutions from acquired technical experience and precedent
• Appropriately assess risk when business decisions are made
• Support the team to drive global / regional / local initiatives

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 1year(s) of AML/KYC experience in the related field is required for this position.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661).
Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

AML Risk Management Analyst (Compliance)

• 8 months contract
• Office Location: East

The Client

• MNC Bank

The Opportunity

• Apply in-depth specialty knowledge to complete tasks related to Know Your Client (KYC
• Aid in inquiries investigations
• Participate in AML training offered through the business
• Advise and assist business on requirements of the AML Program and Procedures as well as Russian AML laws
• Ensure compliance and observance of all internal rules, regulations, instructions, and other bank standard acts by Unit employees
• Resolve AML Compliance issues by selecting solutions from acquired technical experience and precedent
  

Your Background

• Degree in Banking/Finance with 1 to 2 years of relevant experience in KYC/AML.
• Knowledge of Anti-Money Laundering (AML) and regulations
• Experience in Name Screening/ Transaction Monitoring
• Proficient computer skills with a focus on Microsoft Office applications

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Requirements

At least 6 years of web-based enterprise application development experience using Java Technologies.

Working experience in Object-Oriented Analysis and Design.

Java programming experience in one or more of the following operating systems:

- Windows

- Unix (Solaris)

- Linux

Proficiency in the following:

Java Enterprise Edition or Spring or equivalent.

Development of Web-based applications using UI frameworks such as Angular/AngularJS, JQuery, Struts, or equivalent.

Development of application using Persistence frameworks such as Hibernate, JPA, or equivalent.

Development of Web services, Restful services, or equivalent.

Relational Databases like DB2, SQL Server, Oracle.

Using tools for testing.

IDE such as Eclipse, JDeveloper, Netbeans, or equivalent.

Spring framework.

Working experience in using the following:

- Application Servers like Websphere, Weblogic, or equivalent.

- Webserver like Apache Webserver, Microsoft IIS, or equivalent.

- Able to work independently in gathering requirements from users, translating them into system specifications, designing, testing, implementing, maintaining application systems

- Working experience in the followings:

- Integration with Mainframe system

- Messaging system (eg. IBM MQ)

- Document or Content management system

- Responsive Web Design

- Service-Oriented Architecture

- Rules Engines

- Performance testing and related tools

- Primefaces, Hibernate, Spring Batch, Jmeter

- Working experience in one or more of the following standards:

- Web (HTML/CSS)

- Extensible Markup Language (XML)

- Service Component Architecture (SCA)

- Angular

- React

- Working experience in COBOL, CICS, DB2

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development, Senior Analayst/ Assistant Manager to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Objectives

The Bank is looking for an experienced Senior System Analyst to join its dynamic derivatives development team to lead in providing solutions as Enterprise Market Data Services bank-wide covering Treasury, Risks, Financial, Wholesale and Retail banking across all countries.

Neoxam DataHub

Neoxam DataHub (previously SmartCo DataHub) is an Enterprise Data Management (EDM) system used at the Bank to acquire, extract, transform and distribute static and pricing data from vendors such as Bloomberg, Markit, Reuters, ICE & Super-D. Asset class coverage includes, but not limited to, Equities, Interest-Rates, FX & Commodities.

Key Responsibilities

· Good domain and functional knowledge on Market and Referential data in supporting Global Markets, Risk, Finance, Regulatory reporting, Wholesale and Retail banking.

· Good understanding in Market and Referential data of the financial market data feeds on Equities, Fixed Income, FX, Commodities, Money Markets.

· Extend the knowledge of market data to provide solutions and support Wholesale banking, Retail banking and Financial or Regulatory reporting

· To be part of the team to embark Market Data Enterprise new project initiative.

· With NeoXam DataHub EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.

· Responsible in bridging gap between IT and the business using data analytics to assess processes, collate requirements and deliver data and process driven recommendations to deliver business solutions.

· Analyse user (front to back office) requirements and formulate functional and work with developer to deliver technical design documents.

· Co-ordinate with vendor on specifications, build, delivery testing, and implementation.

· Communicate and manage end-to-end testing for users with vendor to internal Bank systems.

· Implement NeoXam’s DataHub software solutions to support upcoming projects for IBOR, BASELIV, Wealth Banking and scaling Market Data services to the next enterprise level.

Key Requirements:

· Degree, IT Engineering, Business or Finance

· You have minimum of 5 years of experience with IT projects in the banking / financial / insurance industry.

· Product knowledge in NeoXam Datahub, formerly known as Smartco/Golden Source

· Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.

· Co-ordinate with vendor on specifications, delivery testing, and implementation.

· Communicate and manage end-to-end testing for Business/Operation Users with vendor to internal bank systems.

· Analytical, a problem solver and take initiatives

· Working Technical knowledge and experiences with Geneos, BMC monitoring, Control-M, DevOps, Aldon, SFTP, Connect Directs, CHEF, Server Provisioning process and Infra changes.

· You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements:

· Good communication skills

· You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments

· You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided

· You have good teaching ability and a very good sense of organization and communication

· You are curious, proactive and a real team player

Risk Management within IT. Must have IT audit experience .

• Collaborate with various T&O technology teams in the maintenance of effective internal controls;

• Liaise with the Group Audit, Group Legal and Compliance and T&O ORM teams on a regular basis;

• Support team lead to manage internal/external audit engagements;

• Raise issues/concerns, and provide constructive advice to the management so that significant IT risk and control issues are escalated and resolved properly;

• Execute risk assessments and perform controls testing to ensure their effectiveness;

• Track process improvements and issues corrective actions to ensure timely closure;

• Work closely with stakeholders and security teams to mitigate/resolve reported security vulnerabilities

• Provide support and review on the privilege ID usage and conduct review to ensure adherence to access controls standards, including investigate on reported exceptions

• Perform data analysis or procedure reviews to ensure compliance to the bank security standards;

• Work with internal stakeholders and vendor to review and streamline the work processes of the bank and vendors

Requirements

• Minimum a degree in Information Technology, Engineering or related discipline

• 4-7 years of working experience in Risk Management within IT.

• Experience in IT audit, Cloud Security will be an advantage

• Good understanding of Secure Software Development Life Cycle, Threat and Vulnerabilities Assessment, Agile Methodology and IT General Controls

• Good understanding of technology and operational risks, regulatory requirements

• Strong communication, interpersonal and written skills

• Able to work independently with minimal supervision and with a positive attitude

• Willing to learn and take new challenges with an open-mind.

Job Description:

• This role is supporting the APAC/CEMEA Region
• Analysis and validation of payroll processing results using technology through reports and macros for all country scope
• Creating payroll metrics, checklists and spearheading payroll projects.
• Reviewing and streamlining current payroll processes
• Oversees payroll projects or change request, monitors status and reports the same to leaders/stakeholders.
• Interprets and reviews pay policies
• Ensure all payroll related data are handled in accordance with the company’s guideline for confidential data handing process.
• Other ad hoc duties as assigned

Job Requirements:

• Diploma or Bachelor’s degree in accounting, Human Resources or relevant field or equivalent experience of 5 or more years of APAC payroll experience as a Payroll Analyst and project management experience
• With relevant certification or experience in multi-country payrolls, project management is a plus
• Exposure/knowledge in different payroll and timekeeping system like ADP Globalview, Streamline and eTime
• Must be comfortable working in a fast paced, hands-on, growth-oriented work environment with tight timeline.
• Advanced Excel level, proficient with all other Office applications

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)
Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Actively seeking IT Support Analyst for a renowned legal institution!

· Leading legal service provider operating globally

· High-performing and collaborative work environment

· Opportunity to work with other regional offices

Job description

Our client is a prominent legal firm with global presence, and one of the leading players in the industry. The Singapore office was established in 2015, and they are known for delivering high-quality legal advice and solutions to a diverse clientele.

They are actively seeking a skilled IT Support Analyst to join their organization. In this role, your responsibilities will encompass performing Level 1 and 2 technical support via phones, remote connection, and on-site. You will also be responsible for user administration for all joiners and leavers, as well as support IT equipment such as laptops and desktops. This role directly reports to the Regional IT Service Desk Manager, ensuring effective communication and support within the team.

If you enjoy working in a high-paced and collaborative environment, this is the role for you!

To qualify, you must have the following:

· At least 3 – 5 years of technical support experience in a legal firm or similar

· Hands-on experience and technical knowledge of Windows 10 Professional, Microsoft 365, Microsoft Active Directory, Exchange, and SCCM

· Technical expertise of remote technologies such as Citrix, VPN, and DUO Administration

· Technical knowledge of document management system and professional services applications

· Excellent communication skills to collaborate with stakeholders and management in the region

Should you possess the necessary skills and qualifications, do forward your resume to [email protected] or make use of the "APPLY NOW" feature. For additional information, please visit www.ambition.com.sg.

Data provided is for recruitment purposes only.
Business License Number: 200611680D. | Licence Number: 10C5117 | EA Registration Number : R23115522

Regrettably, only shortlisted candidates will be notified.

*LI-DO1

- At least 6 years working experience in systems analysis, systems design, systems development, and systems quality assurance.

- Ability to work independently in gathering requirements from users, designing, implementing, and maintaining application systems.

- Relevant working experience in the following platforms and programming languages (for the support of the Statistical Systems):

i) IBM Mainframe MVS/ESA

ii) Easytrieve Plus

iii) SAS

iv) Teradata

v) Microsoft SQL Server

vi) Microsoft SQL DTS/SSIS

- Relevant working experience (for support of the statistical systems):

i) To service ad-hoc and urgent statistical requests

ii) To maintain/enhance the statistical and survey systems

iii) Data warehouse projects

- Relevant working experience in the following platforms and programming languages (for the support of the data warehouse):

i) IBM Mainframe MVS/ESA

ii) SAS

iii) Teradata

iv) Microsoft SQL Server

v) Microsoft SQL DTS/SSIS

vi) Tableau

vii) Informatica PowerCenter

- Relevant working experience (for the support of the data warehouse):

i) Data warehouse design, development, and its maintenance

ii) Data loading and its process

iii) Data model and the use of data modeling tool

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Scope of Work

Work in the development team to:

• Maintain and enhance the application which includes implementing new enhancements to the applications, troubleshoot live issues to identify causes of the problems, and providing workable solutions to fix the issues.

• Design and develop the application according to the specifications provided.

• Perform design, programming, integration, system testing, assist users in User Acceptance Test (UAT), and documentation in compliance with Quality Management System.

• See-through all enhancements and fixes to ensure they are properly deployed to the testing and live environment within the agreed time. That includes working with the end-users, server administrators, database administrators, and system analysts supporting the IT systems.

Critical Requirements

• a) Must have at least 3 years of good working knowledge in the following areas:

• J2EE, Struts, Weblogic

• JSP, JavaScript, JQuery, AJAX/JSON

• Oracle 12C and Oracle 11g R2, PL/SQL

• ALM

• b) Must have good communication skills and the ability to:

• Understand and communicate in English, in speech, and in writing.

• Work with other members in a dynamic and fast-moving team.

• Work independently with minimum supervision.

Other Requirements

It will be advantageous to have good working knowledge in the following areas:

• Development experience using Azure App Services, Spring Cloud, Tomcat, MS SQL, Azure DevOps

• Spring MVC, Hibernate

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Tech Business Analyst (Permanent position)

Summary:

You will play a critical role in bridging the gap between our client's business needs and our development team. Your primary responsibility will be to translate user requirements into comprehensive technical specifications, ensuring effective communication and alignment between stakeholders and the development team.

Responsibilities:

• Work closely with various stakeholders/end-users to gather and analyze business requirements.
• Translate user requirements into detailed technical requirements specifications, and act as a liaison between business stakeholders and the development team, ensuring effective communication and understanding of requirements.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Ideal candidates are:

• Singaporean citizens
• Proven experience (minimally 3- 5 years) as a Tech Business Analyst supporting the full SDLC lifecycle in large-scale projects - must have gone through data migration/system migration processes.
• Prior experience working in an IT/software development company or a client-facing consulting role (vendor) environment is an added advantage.
• Hands-on experience with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms and software development methodologies and practices, such as Agile or Scrum.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.
• Degree holder in IT, Computer Science or related field is preferred.

How to apply? Interested candidates may click on Apply Now or send their CVs to [email protected] for a confidential chat.

We can't wait to hear from you however only shortlisted candidates will be called.

EnviroDynamics Solutions Pte Ltd | EA License No.: 12C6285

Ben Villordon | EA Personnel Reg No.: R23115749

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

· Work closely with key stakeholders to deliver projects and solutions

· Provide/review solutions on end-to-end approach to system integration across multiple platforms/applications

· Work closely with product vendors to analyze change request, review system design, ensure compliance to technology architecture standards, software defect resolution and system deployment

· Perform code development and testing, investigate and resolve technical issues reported in projects.

· Conduct system and performance management, application vulnerability management and control, software release management

· Plan and commission production system implementation

Develop and review technical documents and other System Development Life Cycle (SDLC) related documents.

Qualifications:

· Degree in computer science or related discipline

· At least 3 years IT experience on implementing reporting/regulatory solutions on Axiom platform

· Have strong system design and trouble-shooting skill

· Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities

· Proven ability to be flexible and work hard, both independently and in a team environment

· Good interpersonal and communication skills.

Responsibilities:

• Determine market needs and potential in assigned verticals' key accounts.
• Examine customer demands to identify current trends, dynamics, and market moves.
• Create sales quotations, tender documents, drawings, visualizations, and mock-ups for design development.
• Conduct basic risk assessments and set operational policies, standards, and procedures into action.
• Provide administrative assistance for project management processes.
• Manage customer relationship management issues and examine client information and needs to strengthen customer connections.
• Provide logistical services that satisfy the needs of customers.
• Suggest strategies to close gaps and shortcomings in supply chain operations.
• Create plans for implementing new logistical solutions.
• Gather knowledge about the most recent technological trends.
• Determine the most recent technological advances and how they might be used to the logistics industry.

Requirements:

• Degree in any discipline, preferably from local recognized education institution
• With 1 – 2 years of sales analyst/ business analyst or sales support experience

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.