Role Purpose

This role is needed for:

A) Utilizing Business Intelligence tools to provide insights and enhance business value.
As a key member of the Business Intelligence team, this role involves close collaboration with Commercial, Trades, Networks, Operations, Customer Success, and Landside Logistics teams. The focus is on understanding business needs and creating Power BI datasets, reports, and dashboards for improved insights and data-driven decision-making.

B) Leveraging market-related data sources to generate business value.
This entails streamlining the flow of market intelligence data to support the Business Intelligence Manager in delivering market insights efficiently and promptly.

C) Collaborating closely with the Digital team to bridge departmental gaps.
This role is pivotal in liaising with the Data & Analytics team, focusing on aligning their technical capabilities with the specific needs of various business units (including but not limited to Commercial). Central to this responsibility is the identification and specification of dataset requirements from the data lake, tailored to each department. This role will also be crucial in guiding the development of reports and insights, thus enhancing the application of business intelligence across different departments within the company.

Role Accountabilities

Create and maintain Commercial-specific Power BI Datasets / semantic models

· Craft and refine specialized datasets for the Commercial team by identifying essential data elements, ensuring accurate data representation, and aligning with commercial strategies for actionable BI reporting.

Create and maintain Power BI Reports

· Design, deploy, and refine Power BI reports, dashboards, and KPI trackers as needed.

· Maintain and update existing Power BI report suites to align with business changes.

· Liaison with key teams to identify BI report applications that enhance decision-making.

· Simplify the user experience by consolidating and optimizing report quantity and format.

· Implement best practice data modeling and DAX to enhance report performance.

· Manage automated report schedules ensuring relevance and high quality of content.

· Advance report capabilities to include predictive analysis and forecasting.

· Stay current with BI best practices to maximize benefits for the organization.

Data Validation

· Validate existing datasets, ensuring the accuracy of information being reported from the data lake and other data sources.

· Implement and manage a process that will identify errors within the datasets (user or system errors), and ensure these are reviewed periodically as required.

Management of Data and Revenue Information Registers

· Ensure all Power BI-related data mappings are kept up to date within ongoing changes.

· Assist with collecting and streamlining the flow of market intelligence data, in order to timely report on market share, competitor activity and other market related information.

User Access & Security

· Ensure security measures are in place to limit data visibility for users as appropriate, and that these restrictions are reviewed on an ongoing basis as is deemed necessary.

Project work and detailed analysis

· Work closely with Business Intelligence Manager on project work and in-depth analysis as required.

Process & Digital transformation

· Work closely with Business Intelligence Manager to assist with the process, digital tool and systems requirements of the Commercial & Market Departments.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures

Key Qualifications & Skills

Qualifications:

· Bachelor's or Master’s degree in a field related to Business Analytics, Data Science, Computer Science, or similar.

Technical Skills:

· Extensive experience (over 2 years) with BI tools, especially Power BI, including Power Query and DAX.

· Expertise in SQL and advanced Microsoft Excel functions.

· Demonstrated ability in data visualization and financial data analysis.

· Previous experience in the shipping industry would be advantageous.

Professional Skills:

· Demonstrated ownership for deliverables and accountability for results.

· Strong collaboration skills, with the ability to engage effectively with various internal teams.

· Analytical mindset with strong problem-solving skills.

· Experience in managing cross-departmental projects.

· Ability to work independently and in a team environment.

· Adaptability to new technologies and business requirements.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

· Should have minimum 8 years’ experience in application support, with exposure in Banking industry (is a plus).

· Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.

· Experience in leading transformation/Implementation for Monitoring tools & Automation.

· Strong experience in communicating and managing Operations & Business.

· Problem-Solving mindset with orientation towards Continues Improvement.

· Must have prior experience in leading team and aligning with Management.

· Excellent analytical skills

Monday to Friday

9am to 6pm

Location: Gambas

Responsibilities

• Financial Analysis & Reporting: Oversee reporting, forecasting, and planning activities, ensuring accuracy and timeliness across country offices. Deliver monthly, quarterly, and ad hoc reports and variance analyses.
• Cross-Departmental Collaboration: Work closely with multiple departments to solve complex issues, drive change, and support business objectives through data-driven insights.
• Business Development & Strategy Support: Identify growth opportunities, coordinate action plans, and communicate them effectively across departments to support execution.
• Strategic Financial Support: Assist with business case simulations, potential business assessments, and cash flow forecasting to support senior management in strategic decision-making.
• Insightful Reporting: Prepare strategic communication documents and presentations for senior leadership, including monthly and annual cash flow statements, group consolidated management accounts, and profit and loss forecasts.
• Operational & Financial Oversight: Analyze subsidiary management accounts to align with group objectives and identify potential financial or operational risks.
• Additional Responsibilities: Complete additional tasks as assigned by management to support the broader finance and strategic functions.

Requirements

• At least more than 2 years in similar capacity handling regional accounts
• Strong presentation, communication, and interpersonal skills with proven analytical abilities.
• Proactive, detail-oriented, and adept at multi-tasking in a fast-paced environment.
• Advanced proficiency in PowerPoint and Excel for financial modeling and simulations.
• Ability to conceptualize and create impactful strategic communication documents.
• Resilient and able to work independently to meet deadlines and produce high-quality outputs.

Please submit your updated resume by using the APPLY NOW BUTTON

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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 20C0280

Devon Yang Yue Teng | EA Personnel No.: R24123723

Job Summary:

• Looking for a Senior Business Analyst with good experience working on developing new functionalities, workflows, dashboards in the Corporate Credit Risk domain. Preferably someone who has project management experience to independently/ pro-actively drive projects and with technical knowledge to propose application design and knows SQL to perform data analysis/ profiling.

• The Business Analyst role provides support to business and credit users, assist users in translating business requirements into deliverables and handle business specific tasks in group-wide projects undertaken by the department from initialization to post-implementation BAU Support.

• The Data Analyst role provide support in collecting, profiling, cleansing, interpreting, analysing data to identify trends and patterns to gain insights and use it for problem solving or support business opportunities via Machine Learning or Traditional methods.

Role :

• To undertake business analyst and data analyst role in selected Corporate Credit Risk related projects and BAU Business Support for business and credit users from time to time as required.

• Special Asset Management Team to enhance/ support Enterprise-wide, Special Asset Management application, which includes digital memo approval workflow, post approval workflow, General Ledger Posting, Data Ingestion/ Curation, Dashboard and Reports

• T&M Credit & Credit Control Unit to deliver solution for post-event limit monitoring application which includes rule-based engine which will trigger breach notification, breach escalation workflow, reminders & escalation and Dashboard

• SME Credit & Data Chapter to deliver generic approval workflow to assess Potential Watchlist cases triggered by Machine Learning and/or rule-based rules in the capacity of Business Analyst

• Understand how the Internal Credit systems work end to end, integrate/interact with other credit systems, product source systems and front-end workflow systems for wholesale banking relationship managers and credit risk managers.

• Define/ collate business requirements, prepare functional requirements, write User Stories and initiate User Requests (Request for Service) on behalf of the business and risk management / credit units.

• Recommend solution design considering pros & cons of available options

• Review business process supported by the credit systems to optimize efficiency.

• Plan for test scenarios, perform pre-UAT sanity checks and co-ordinate with end-users to perform UAT

• Conduct training for new and existing system related processes and functionality.

• Maintain business related documentation for the credit systems including requirements, user guides, Frequently Asked Questions, and ensure these are updated to the Intranet for on-going access by credit and business users.

• Perform any other business specific tasks in the project schedule including data analysis, user interviews/ surveys, maintain system configuration, preparation of user reports and Live Verification.

• Work closely with Technology support & delivery teams to ensure that user requirements are delivered successfully.

In capacity of Data Analyst:

• Understand internal data and collect relevant external data

• Identify required data for project and profile, analyze, clean-up and transform/prepare it for processing

• Obtain insights into the data and prepare clear visualization to present findings

• Using data-driven insights, make recommendations to address potential business problems or innovate to stay ahead of industry trends

• Understand the different types of data analytics and use of Machine Learning

Technical Experience:

• Degree in Banking, Commerce or Information Systems-related field.

• Min 7 years experiences as business analyst and data analyst handling end to end delivery preferred.

• Product Owner or Scrum Master experience preferred.

• Excellent people management skill.

• Able to understand and articulate business objectives, risk and dependencies.

• Good at defining and defending scope.

• Experience in wholesale banking / credit risk projects

• Must have product knowledge and prior experience on corporate credit products, credit risk, loans, trade and treasury markets

• Knowledge of credit products, risk monitoring / control processes and credit processing systems of banks preferred.

•Experience with Data Analytics/ Machine Learning project/ application preferred.

•Experience working in AGILE methodology preferred

•Experience with SQL, Excel

•Experience in Java Scripts, and Phyton (not a must)

Good to have:

• Strong leadership, communication, presentation and analytical skills.

• Task oriented and follow through with attention to detail.

• Strong discipline to adhere to procedures and standards.

• Tolerance for ambiguity and job stress.

• Clear, analytical mind and good/ creative problem-solving skills required.

• Fast learner who can work independently with minimal guidance.

• Tenacious.

• Can prioritize work quickly.

• Maintains good relationships at all levels – junior to senior.

• Team player & able to mentor and guide support staff

• Good listener.

• Not afraid to escalate issues.

• Able to distill IT speak into business language and vice-versa.

• Solution oriented, not problem oriented.

A) WHY WE DO WHAT WE DO AT VALUE INVESTING ACADEMY (VIA)

It's common that we will come across news that most people who invest lose money. Some of these people worked their entire lives to save up some money and hoped that things will get better by investing but things usually do not turn out the way they wanted.

One of the key reasons why most people lose money is because they are not educated enough to make those investment decisions.

We are here to change that and we are looking for someone who believes in our mission - “We Care to Make You a Better Investor”.

Through our community with thousands of members in Asia and learning platforms, we have provided education and tools to equip at least 50,000 people in Asia. Countries and cities that we have impacted include Malaysia (Kuching, Kuala Lumpur, Penang), Thailand (Bangkok), Cambodia (Phnom Penh), Vietnam (Ho Chi Min City), Hong Kong, Japan (Tokyo) and of course our own home, Singapore.

B) WHY JOIN US

1. We are the leading personal development training company that runs one of the largest Value Investing Programme in Singapore and Asia. You will have a chance to be the pioneer in spearheading new strategies

2. We are result oriented and we believe in compensation that correlates with results. You are the limit.

3. We give you the space to do crazy things as long as it works. We are unlike MNCs or big companies. We grow by breaking the rules. We constantly challenge ourselves to scale new heights by doing new things. If you dislike red-tape, this is the place.

4. You will get a chance to meet very successful people in the speaking industry. Our past Key Note Speakers include Mary Buffett, the Internationally Acclaimed Author and Speaker of How Billionaire Warren Buffett invests, Lauren Templeton, etc.

5. You will get a chance to travel overseas in our overseas projects (when the pandemic is over) and have a chance to learn new cultures and have Fun!

6. Regular lunches, Movie Shows, Popcorns, Makan, etc! We do these regularly after every projects! The best part is we do ALL these Fun things during office hours!

7. Office politics is a dirty phrase and we eliminates any politics and bureaucracy

8. We constantly DO New Things. If you dislike routines and wanted learn New Things, you will get a chance.

9. Most importantly, you will learn from the Founder, Cayden Chang, himself.

(C) WHO WE ARE LOOKING FOR

1. You are someone who has at least 2 years of full-time experience writing, research and providing content on stock analysis including qualitative and quantitative analysis. You must also know different valuation methods of determining the intrinsic value of a company.

2. You need to have some business or accounting background (Preferred though not necessary)

3. You love investing in stocks and preferably, you already have a stock portfolio

4. You need to have good written and spoken English

5. You love analytical work

6. You are independent and proactive in getting things done without much supervision. You are honest, meticulous, responsible and mature in personality

7. You speak clearly and you enjoy sharing with people about what we do online or face-to-face

8. Familiar with Microsoft Office, Excel and Powerpoint

(D) WHAT YOU DO

1. You will screen companies using our existing platform for good companies to invest

2. You will go through analysis (in the form of slides) of companies and coordinate with our free-lance analysts to improve on their analysis work.

3. You will do research on current money/investment-related topics and Merger & Acquisition deals (you will be trained)

4. You will share with our audience on certain topics eg. Singapore Saving Bonds, etyc via online webinar or face-to-face class.

E) TO APPLY, YOU NEED TO DO THE FOLLOWING

Provide cover letter why we should meet you, a résumé, and an investment related article to show case your ability, and email to [email protected].

Job Responsibilities

• Reviews and ensures proper disposition of Engineering Change Orders (ECO's). Performs regular system maintenance and audits to ensure system accuracy. Prepares status reports of all ECOs and ECRs in process
• Manage the E&O process as well as financial forecasting process for their respective product lines so that it follows the published accounting rules
• Specialize in planning activities involving production control, inventory control, process control, or shop floor control / Material Resources Planning (MRP) integrity
• Obtain alignment from cross functional groups on the adjusted ECO implementation plan
• Review and approve new buy requests to ensure balance is made between availability and potential E&O
• Reviews MRP execution and ensures accuracy of information; reconciles supply and demand; validates master scheduling and/requirements
• Works with engineers to manage materials for special engineering projects.
• Examines material variances, resolves problems where possible, and/or communicates more difficult problems to management. Assists in setting up new inventory systems or modifying existing systems, when necessary; assigns appropriate expediting duties to expediters. May manage obsolete inventories.

Knowledge, Skills & Abilities

• Functional Knowledge - Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Business Expertise - Has knowledge of best practices and how own area integrated with others; is aware of the competition and the factors that differentiate them in the market
• Leadership - Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
• Problem Solving - Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Impact - Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
• Interpersonal Skills - Explains difficult or sensitive information; works to build consensus

Education and Experience

• Bachelor’s degree in Engineering, Supply Chain Management, or related
• Candidate should have experience across several operational disciplines in a contract manufacturing environment and possesses experience and or a depth of knowledge in a minimum of two skills in the following areas: High mix, low volume manufacturing, Supply Chain factory engineering, quality, and program management.
• Minimum 5 years relevant experience in Planning/Inventory control
• Proven record of managing and driving continuous process improvement activities. Strong analytical skills, ability to identify root cause for action/resolution and understanding of Bill of Material management (BOM)
• Experience working in tier one ERP & PLM systems such as Oracle / SAP / Agile /Teamcenter
• Proficient in MS Office Suite with advanced Excel skills
• Proficient in word processing/typing, presentation/PowerPoint/Power BI
• Basic: Alphanumeric data entry, spreadsheet

• Individual contributor role
• High visibility role to c-level stakeholders

About Our Client

We are a Fortune 500 MNC in the Services sector with strong global brand name. The company has been known to hire top talents in the industry and offer a well-structured rotational program across different teams and countries for high potentials within the firm. There is now an opportunity to join them as Senior Commercial Analyst to support the business stakeholders and country leadership team.

Job Description

You will be part of a highly dynamic and international team in supporting commercial and product leaders to drive revenue growth, overall P&L performance and productivity. You will be required to work with large data sets, analyse and present data-driven insights to help business leaders make informed decision and optimise business processes. You will need to manage multiple projects/work streams across different countries globally and provide actionable recommendations to senior management team/department heads. You will be a strategic advisor in projects and partner closely with senior stakeholders and global management teams in driving project / new strategy implementation.

The Successful Applicant

The ideal candidate should possess:

• Bachelor's degree in Accounting, Finance or Economics with at least 3 years of recent work experience in BP&A/FP&A fields with large Multinationals. Candidates who started their career in audit/consulting firm will be of advantage.
• Ability to be hands-on with large data analysis while being in a high visibility role to influence department heads/country leaders.
• This individual should have an analytical and inquisitive mind with good project planning and management skill sets in a fast pace environment.
• You are able to partner independently with senior management team while working collaboratively in a team environment.

What's on Offer

The candidate will be joining a highly reputable organisation with strong talent development program and extensive training and development program. My client embraces flexibility and is offering 50% WFH arrangement due to the dynamic nature of the role.

Contact

Jessly Chew (Lic No: R1549000 / EA No: 18S9099)

Quote job ref

JN-112024-6594841

Phone number

+65 6416 9869

Michael Page International Pte Ltd | Registration No. 199804751N

• Looking for a Senior Business Analyst with good experience working on developing new functionalities, workflows, dashboards in the Corporate Credit Risk domain. Preferably someone who has project management experience to independently/ pro-actively drive projects and with technical knowledge to propose application design and knows SQL to perform data analysis/ profiling. Candidates should have working experiences in Singapore in banking domain
• SME in Corporate Credit Risk
• Good knowledge and experience in Corporate Credit Risk in work flow
• Good in SQL and experience in data profiling

• Min 8 years of Business Analyst experience
• Plan the requirements elicitation phase and get alignment with the PM and client on the end-to-end delivery of the project
• Work closely with the product owner and SMEs to gain in-depth understanding of value chain, business strategy, processes, services, project roadmap and the context in which the business operates.
• Facilitate discovery workshops with the purpose of understanding the as-is process flow, pain points and desired features for to-be state
• Agree the review and sign-off process with product owner and PM
• Assess the business processes in-depth and identify opportunities to streamline the processes by reducing wastes and leveraging Salesforce features
• Work with the product owner, key stakeholders from client side and technical architect/lead to develop and review:To-Be process flows
  List of themes, epics and user stories summary
  
• Conduct technical assessment with technical architect/lead to identify custom vs standard functionalities on the proposed to-be state
• Lead product owner and sponsor in custom versus standard discussions and do a rapid POC on standard functionalities if required
• Engage product owner and key stakeholders from client side to prioritize epics and develop a release plan
• Flag the operational and technological risks for the proposed target and in-transition to-be state
• Work closely with UX designer on the prototype where project has a dedicated UX resource
• Work with the PM and the product owner to lead or participate in user story estimation sessions.
• Run requirements grooming sessions with product owner and SMEs to develop acceptance criteria for the user stories.
• Work with the technical team to break down large user stories to small sprint size stories.
• Be a point of contact for the technical team to provide clarification on user stories where required.
• Foster collaboration between business stakeholders, subject matter experts, technical architect/lead, developers and testers

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Admin/Operational Support Analyst

Work Location : Alexandra Road, SG

• 2+ years of Admin / Operational Support experience.
• Raising of eMemo/Contract activities - must have experience
• Staff Onboarding/Off-boarding process - must have experience
• Hands-on understanding / experience in Microsoft product is require (MS Excel (Vlookup / Hlookup), Outlook, Word) - must have experience
• Streamline, clean up, create proper hierarchy for document repository.
• Tracker and chaser deliverables and To-Dos
• Liaise with Service Recovery Test Center of Excellence (STSS) / Finance
• Support in SDM and related documentation activities
• Communicating and following up admin support for Control-M scheduled maintenance related activities
• Report generation / inputs for broader reporting for pillar based on data pulled from various resources
• Admin support, coordination, governance activities for production pillar
• Data clean up, highlighting quality issues based on checklist and correction as per guidelines-
• Setup of meetings, capture minutes, follow ups with teams as required.
• All other non-technical tasks that can be performed within Service Recovery to support the Service Recovery team

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.

Domain : Banking

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

We are searching for an Analyst to join the Material Management Team in Global Supply Chain (GSC). This individual will be responsible for the monitoring of key supply chain parameters, optimizing and securing sufficient direct materials to enable GlobalFoundries manufacturing with an uninterrupted supply of materials and control stock obsolescence.

Your Job:

• Coordinates and integrates the flow of materials and information among suppliers, manufacturers, distributors and customers and ensures good inventory health conditions
• Conducts and/or oversees strategic supply chain analysis
• Identifies and recommends opportunities for improving efficiency, effectiveness and capabilities of the supply chain
• Develop and implements supply chain designs, models, strategies and/or processes to improve the business
• Partnering with Sourcing & Planning teams on inventory strategy, business continuity planning, other projects and/or assignments as needed

Other Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications:

• Bachelors/Master’s Degree in Engineering, Business Administration, or any relevant field of study

Preferred Qualifications:

• Exceptional interpersonal skills with ability to motivate and influence stakeholders and team members
• Good problem-solving skills and analytical
• Familiar with Microsoft Office applications, especially MS Excel & MS Power BI preferred

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Singlife is looking for a IFRS 17 Finance Analyst. The role will play an important role in the Finance function to help ensure timely and accurate IFRS17 financial reporting by preparing actual cash flow data, maintaining configuration files for ETL processes, and preparing thorough analyses and reconciliations. The role will also be involved in process improvements and system upgrades.

Key Responsibilities:

• Prepare and maintain accurate and timely IFRS17 actual cash flow data through ETL processes, including maintaining configuration files and collaborating with IT team.
• Perform detailed reconciliations, internal controls, and analyses to ensure accuracy and completeness of actual cash flow data.
• Collaborate with actuarial team to prepare and interpret analyses of IFRS17 results, including variance analysis.
• Assist in IFRS17 sub-ledger runs, journal upload to GL and related reconciliations.
• Assist in preparation of audit documentation.
• Assist in the development and implementation of procedures and process improvements within the IFRS17 finance function.
• Assist in user acceptance testing and validation of results from source systems, data management layer and IFRS17 system.
• Collaborate with multiple teams such as Actuarial and IT to implement system changes and enhancements that support end to end IFRS17 process improvements.
• Maintain documentation of work performed, key findings and solutions as part of the implementation process.
• Explore opportunities for automation to streamline repetitive and manual tasks.
• Participates in ad-hoc activities as and when assigned.

Requirements

Experience

• 0-3 years of experience in financial reporting, accounting, or audit within the insurance industry.
• Experience in IFRS17 is an advantage.
• Experience in working with source system data extractions and SQL is an advantage.
• Motivated to work independently.
• Ability to collaborate effectively with cross-functional teams.
• Strong analytical skills and attention to detail.
• Proficiency in Microsoft Excel, Alteryx or other data analysis software is an advantage.

Education

• Bachelor's degree in Finance, Accounting, or related field.

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous
• 1 to 2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary

We are seeking a highly motivated and skilled Test lead with experience in stakeholder management, to work on projects with a leading bank.

Mandatory Skill-set

• Bachelor’s degree in Business Administration, Information Technology, or a related field;
• 5+ years of experience as a Business Analyst/Test Lead, with a focus on requirement gathering and testing processes;
• Strong experience in writing user stories and documenting acceptance criteria;
• Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence);
• Actively manage UAT progress and issues within project timelines, providing updates to the business team and key stakeholders;
• Maintain a JIRA dashboard for status updates;
• Assist the product owner and UAT lead in preparing the Test Strategy and Test Plan;
• Ensure traceability among test cases, user stories, and defects in JIRA during testing execution;
• Excellent communication and stakeholder management skills;
• Strong analytical and problem-solving abilities;
• Ability to work collaboratively in a fast-paced environment.

Desired Skill-set

• Experience in the Banking and Financial Services sector;
• Knowledge of compliance requirements (KYC, AML);
• Certifications such as Certified Scrum Product Owner (CSPO) or Project Management Professional (PMP).

Responsibilities

• Collaborate with product owners to create and refine user stories for system improvements;
• Engage in workshops and discussions to review Business Specification Documents (BSD);
• Define acceptance criteria for user stories and obtain approval from product owners;
• Support the product owner and UAT lead in formulating comprehensive Test Strategies and Test Plans;
• Identify potential challenges, risks, and gaps within the testing framework;
• Organize UAT kick-off meetings and maintain regular progress meetings to monitor updates;
• Evaluate test scenarios and cases with key product owners to ensure they align with business needs;
• Maintain a JIRA dashboard to provide status updates and ensure traceability between test cases, user stories, and defects;
• Oversee UAT progress and address issues within project timelines, providing updates to the business team and stakeholders;
• Coordinate with related teams to facilitate testing efforts and confirm environment readiness;
• Monitor and manage the UAT defect pool to ensure prompt resolution;
• Analyze and summarize outstanding defects as necessary, leading daily defect triage meetings for resolution;
• Generate daily reports to track UAT progress, summarizing key metrics and findings for stakeholders.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

· Analyse and define detailed functional specification based on the functional and non-functional requirements document

· Collaborate with Functional Business Analyst and Business Unit to clarify with functional and non-functional requirement

· Work closely with architecture team to define project target state and specification

· Collaborate with business and IT to analyse, elicit and review business requirements

· Participate and contribute to technical solutioning and architecture reviews with architecture team

· Define functional and non-functional requirements and perform impact analysis assessment with the vendor

· Perform detailed estimation of projects and change requests

· Facilitate communication between vendor, project team, business stakeholders and internal IT team

· Conduct FDS review / Write and review user stories with Functional Business Analyst and Business Unit for signoff

· Review interface design specifications created by development team

· Review test strategy and functional test cases created by testing team

· Support project and delivery team all throughout the project implementation

· Monitoring and manage risks /issues related to requirements and scope creep

Skills

· Bachelor’s Degree in related disciplines or equivalent experience

· 8 to 12 years of relevant Business Analysis experience related to Pre-Payments, Core-Payments processing and Post Payment processing, eg, Local, Interbank (G3, DuitNow, FPS, PromptPay, PayNow, BI Fast) &, Cross Border Payments (Swift, other payment providers like Bank of New York)

· Relevant experience in Banking / Finance / IT; good knowledge in financial services policies, procedures, products and industry practices.

· Good knowledge in channel products for wholesale banking focusing user experience/journey, validation and processing will also be preferred

· Advantageous to have hands-on experience to configure Payment product/systems from vendors like FIS, etc

· Good Open API knowledge for design and delivery

· Excellent communication and inter-personal skills to manage functional and technical stakeholders across multiple business units.

· Able to work independently with minimum supervision

· Ability to work in a fast-paced, team-oriented environment

· Strong problem solving and analytical skills

· Proven results-oriented person with main focus on delivery

· Good understanding and experience in standard Software Development Life Cycle (SDLC) and Agile development methodology.

· Strong negotiation skills.

General Overview

The incumbent will be a shared resource between the Strategy & Analytics and Sustainability teams, and is responsible for the monitoring of the energy market developments & trends; supporting the team in the execution of the corporate strategies and regular reporting to the Board and/or senior management team on KPIs performance and action items arising out of various strategic review and business planning activities. The incumbent is also responsible for conducting in-depth environmental, social, and governance (ESG) analyses and reporting, interpreting complex ESG data, identifying trends, and formulating actionable insights to enhance ESG performance. The incumbent will also collaborate cross-functionally with internal teams and external stakeholders to promote sustainable practices.

Roles and Responsibilities

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

LNG Market Insights & Analysis

• Conduct research and monitor LNG market trends, business models for energy-related activities including new developments and regulatory requirements related to energy transition. Keep abreast with advances and innovation in the energy industry (e.g. technology and commercial practices) that are relevant to SLNG’s corporate vision.
• Coordinate, consolidate and integrate different sources of information for internal & external stakeholder communications.
• Work closely with internal functions and supports the leadership and management teams in developing regular summary on LNG market developments, news and insights and recommendations
• Support business analytics requirements for various business functions, including working with stakeholders to develop and/or enhance use of business analytics dashboards to guide decision-making processes.
• Manage subscriptions to newsletter, database, publications and recommend solutions to bridge data gap (if any).

Corporate Planning & Reporting

• Assist in the annual business planning processes and development of strategic plans, in support of SLNG’s business growth, sustainability & energy transition goals.
• Support planning and organisation of management retreats for offsite discussions
• Support development and alignment of corporate KPIs to strategic initiatives, and periodic reporting (e.g. monthly, quarterly) to the Board and/or senior management team on progress of work-plans & KPIs performance, analyse results and identify areas for improvement.
• Support implementation of performance management tool (e.g. electronic dashboards) to track and benchmark business performances (corporate strategy KPI and score cards)

ESG Stakeholder Engagement

• Liaise with internal and external stakeholders to gather relevant information, insights, and feedback on ESG initiatives.
• Assist in developing communication materials to inform stakeholders about ESG initiatives and progress.

ESG Data Collection & Analysis

• Custodian and maintenance of ESG Performance Dashboard and Data Base
• Collect, track, and analyse ESG-related data, ensuring accuracy and relevance.
• Interpret data trends and provide insights to support ESG strategy and reporting.
• Conduct benchmarking analyses to compare ESG performance with industry standards.
• Track carbon emissions and coordinate scenario analysis of emissions profile based on business projections.

ESG Reporting and Compliance

• Prepare ESG reports in accordance with recognized frameworks, such as GRI, SASB, TCFD, ISSB-IFRS and UN SDGs.
• Ensure compliance with all local, regional and international ESG regulations.

​​​​​​​​​​​​​​ESG Strategy

• Collaborate with respective teams to develop and implement sustainability initiatives that align with strategic goals.
• Identify opportunities to reduce environmental impact, enhance social initiatives, and strengthen governance practices.
• Custodian and maintenance of SLNG Corporate Sustainability page
• Conduct, review and/ or participate in risk assessment on Sustainability and Climate Related Risks and Opportunities
• Conduct research on ESG trends, regulatory changes, and best practices, and provide updates and insights on emerging ESG issues.

Others

• Support and perform other duties and participate in the development and execution of projects/ initiatives as assigned
• Assist in organizing and conducting workshops, training sessions, and meetings.

Requirements

• Minimum Bachelor’s degree in Engineering, Environmental Science, Sustainability, Business, Finance, or a related field.
• At least 1-2 years of working experience in strategic or corporate planning and/or in ESG analysis, sustainability consulting, or a similar role within a corporate or consulting environment.
• Relevant ESG certifications preferred
• Engaging personality with good interpersonal and communication skills, has a curious mind that is able to learn independently and work well in team settings.
• Good stakeholder management and engagement skills who is comfortable interacting with leadership and management teams.
• Good conceptual and analytical skills with an aptitude towards problem-solving and able to organise information in a logical and systematic manner. Meticulous and detailed in processes and procedures.
• Strong writing and presentation abilities.
• Proficient with MS Office applications. Experience in data analysis and use of Power BI or other data visualization tools will be advantageous.

We are seeking a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.

Key Responsibilities:

Application Deployment and Support

• Assist in the deployment of enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend solutions for improvement.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

Job Summary :

The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the system.

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
• 3 years experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications:
• Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed

Working Location: Labrador Park

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Collect, clean, and analyze data to support business decision-making
• Create and maintain reports, dashboards, and presentations to visualize insights
• Conduct research to identify trends, opportunities, and risks within the industry
• Analyze workflows and recommend improvements for efficiency
• Work with teams to support key initiatives and achieve business goals
• Track market and industry developments to provide actionable insights
• Use software tools like Excel, SQL, or data visualization platforms to manage data
• Handle special projects or tasks as assigned by the team lead

JOB REQUIREMENTS

• Minimum Diploma and above
• Proficiency in Excel and basic understanding of data analysis tools
• Strong analytical skills with the ability to interpret data and identify trends
• Clear and effective communication for presenting findings and collaborating with teams

EA Reg. Number: R21100629

EA License Number: 22C1278

Summary:
We are seeking a motivated analyst to support client growth through financial innovation. You will collaborate with various teams to understand commercial initiatives and work with data engineering, data science, and development teams to empower finance operations and decision-making.

Responsibilities:

• Data Collection & Analysis: Analyze data from multiple sources to identify trends and insights.
• Data Quality Assurance: Ensure data accuracy and resolve discrepancies.
• Collaboration: Work with cross-functional teams to gather data requirements and maintain data integrity.
• Enhancements: Identify opportunities for process improvements.
• Research & Learning: Stay updated on business processes and data analytics techniques.

Minimum Qualifications:

• 2-4 years of experience in consulting, finance, or data analysis.
• BS/MBA in Finance, Accounting, Economics, Business Analytics, or a STEM field.
• Strong problem-solving, communication, and project management skills.
• Ability to conduct complex data analysis independently and collaboratively.
• Eagerness to learn new tools and techniques.

Preferred Qualifications:

• Knowledge of accounting principles, financial statements, and financial modeling.
• Familiarity with ERP systems (e.g., SAP) and data warehouses (e.g., BigQuery, Snowflake).
• Experience with SQL, R, Python, and data visualization tools (e.g., Tableau).
• Ability to apply statistical or machine learning solutions to business problems.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Portfolio Reporting & Management

• Performance Monitoring: Monitoring and analysing investment performance metrics, including portfolio returns, asset allocation, risk measures, and benchmark comparisons, to evaluate the effectiveness of investment strategies.
• Reporting and Documentation: Generating investment operations reports, including investment performance & other relevant metrics reports, risk reports, and compliance reports, to stakeholders.
• Risk Management and Process Improvement: Identifying opportunities for process improvement and implementing changes to streamline investment reporting.

Financial Management and Reporting

• Oversea financial operations, including budgeting, forecasting, financial analysis, and cash flow management.
• Update and maintain portfolio analytics database.
• Generate comprehensive summary reports on portfolio performance, asset allocation, and other relevant metrics for internal use.

Strategic Financial Planning:

• Assist with roll-out of financial strategies and initiatives to support business growth and profitability.
• Provide financial guidance and recommendations to senior management and key stakeholders.

Risk Management and Compliance:

• Identify and assess legal, regulatory, and financial risks facing the company.
• Ensure compliance with tax laws, regulatory requirements, and financial reporting standards.
• Other Ad-Hoc projects as assigned

Qualifications:

• Bachelor’s degree in Finance & Accounts from NUS / NTU /SMU etc is required.
• 1-2years of internship/ Full time experience in Finance/ Investment Operations roles, ideally with exposure to financial management
• High Calibre freshers are welcome to apply
• Strong understanding of accounting standards, general corporate law, financial principles, and regulatory requirements.
• Excellent communication, negotiation and analytical skills
• Ability to multitask, prioritize and manage complex projects effectively
• Proficiency in financial analysis tools, accounting software, Bloomberg and Microsoft office suite.

• Analyst would be part of 24x7 Cyber Security Operations function to perform security monitoring and incident response, data loss prevention, vulnerability management, threat intelligence and threat hunting.
• Perform monitoring, research, assessment and analysis on alerts from SIEM tools.
• Follow pre-defined actions to investigate possible security incidents or perform incident response actions, including escalating to other support groups.
• Maintains standard operating procedures (SOP), processes and guidelines.
• Ensure proper functioning of systems in the Security Operations Centre.
• Send out emails to L2 and other groups and follow up accordingly.

Requirements

- Strong analytical and problem-solving skills, with the ability to quickly identify and resolve security issues.

- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

- Ability to work in a team and each individual’s contribution is crucial to the team’s objectives.

- This is a 24/7 operational work. Able to commit to 12-hour shifts, weekends and public holidays.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and convey complex security concepts to non-technical stakeholders.

- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

We are seeking a skilled Payments Business Analyst with expertise in financial payment systems, including RTGS, GIRO, and SWIFT, to join our team. The ideal candidate will have a strong background in payment processing, system integration, and business analysis, capable of bridging technical solutions with business needs to optimize payment operations.

5+ years of experience as a Business Analyst in the banking or payments industry.

Proven experience with payment systems, including RTGS (Real-Time Gross Settlement), GIRO, and SWIFT messaging standards.

Strong understanding of payment clearing and settlement processes.

Knowledge of ISO 20022 and SWIFT MT/MX message formats is highly desirable.

Excellent analytical and problem-solving skills with attention to detail.

Proficiency in tools such as MS Excel, Visio, and project management software.

Strong interpersonal and communication skills to collaborate with technical and non-technical stakeholders.

Experience with Agile/Scrum methodologies is a plus.

Familiarity with regulatory requirements such as PSD2 or other relevant payment frameworks.

Hands-on experience with payment processing platforms and integration projects.

Certifications such as CBAP (Certified Business Analysis Professional) or related credentials.

ABC (Applied Behavior Consultants) Center Singapore is part of the global network of Applied Behavior Consultants, Inc, a USA-based network that has helped thousands of individuals with autism for over 30 years. Our expertise lies in ABA (Applied Behavior Analysis) therapy. ABC Center is the only center in Singapore with Board Certified Behavior Analysts with expertise in the REAL (Recreating Environments to Accelerate Learning) method of ABA.

The Senior Behavior Analyst (SBA) is responsible for supervising the Behaviour Technicians and all clinical programs of the clients. Additionally, the SBA is responsible for conducting parent inquiries and addressing parents' concerns regarding their child’s program at ABC. The SBA will meet weekly with the Clinical Director/Program Manager/Directors.

1. Clinical Duties and Responsibilities:

Troubleshooting/Monitoring:

• Complete analysis of client’s progression of lessons and behavior excess goals.
• Troubleshoot of lessons and behavior excesses in conjunction with the Behavior Technicians.
• Development of behavior plans and function of behavior based on Functional Analysis Assessment/Descriptive Analysis in conjunction with the Behavior Technicians.
• Monitor ongoing behavior intervention plans for effectiveness and their relation to lesson plans.
• Review all behavior excess and skill acquisition data and graphs to identify ascending and descending trends. This should be discussed within the figure caption of each graph.
  • Level, variability, trend
  • Ensure data-based decisions are made with respect to Intervention Plan creation or modification.
• Identify variables that may interfere with the transition of an individual client to another setting.
• Assist Behavior Technicians in dealing with difficult situations with parents/technicians/schools, etc. by modeling appropriate behavior, role-playing, scripting and providing additional feedback to the Behavior Technicians,

Intervention:

• Ensure appropriate assessments are conducted, and program plans in relation to client’s deficits and excesses are developed, and report written as required.
• Review reports (assessment andprogress reports) for clinical accuracy and appropriateness, and then submit to Clinical Director for final approval.
• Provide feedback regarding report goals and recommendations, etc. to the Behavior Technicians.
• Advise the Behavior Technicians in developing and progressing lesson plans and developing and modifying behavior intervention plans.
• Ensure all clinical goals of student and classroom are being progressed/met by providing programmatic modifications according to client program reviews and monthly consultation on client’s program.

Supervision/Clinical Administrative:

• Meet /Consult with the Clinical Director on a weekly or bi-monthly basis.
• During weekly meetings and/or via email, alert the Clinical Director of any continuing concerns (i.e., lack of progress for more than two weeks, ascending trends in behavior excesses, staff concerns, behavior analysts’ failure to make progress on personal goals, etc.).
• Work in conjunction with the Clinical Director to address management issues (e.g., team members’ questions/concerns) and provide support for the program to ensure clinical effectiveness.
• Assist in transition planning in conjunction with the Clinical Director.
• Conduct weekly meetings with each assigned Behavior Technicians
• Develop goals (three major goals monthly) for Technicians based on deficits or other areas that require growth using consultation forms.
  • If the Behavior Technician is experienced (in their first or second year), then the goals may be submitted quarterly (with the approval of the Site Administrator).
• Turn in updates on goals for Behavior Technicians according to deadlines given by Clinical Director.
• Attend IEP meetings with Behavior Technicians when necessary or at the request of Clinical Director/Program Manager.
• Review the client’s program quarterly; maintain a file folder for each student, containing the child’s home matrix, classroom matrix if applicable, current scoring grids of all Assessment Tools (e.g., VB-MAPP, CC, ABLLS, QLA), list of lessons, behavior intervention plan(s), recent report/goals, and BA notes.
• Ensure the following are in place: Student binders are clinically organized, Classroom and Individual Matrices are complete and updated, IEPs are current and updated on time, lessons are in place and appropriate per student, lesson generalization summary sheets are completed, and behavior plan in place if needed.
• Provide company-wide trainings as assigned (new technician/tutor training).
• Home visits as needed.
• Participate heavily in weekly BA meetings by reviewing BA notes, discussing specific cases, addressing additional training needs with BAs, providing mini continuing education’s for the team.
• Supervise Lead Technicians, ensure Lead Technician is completing their assigned duties.