We are looking for a skilled Business Analyst with a strong background in FinTech domain (Payments Gateways, Trading, Digital Assets, Fiat, etc.) to join our team. You will be responsible for managing the day-to-day operations of various online applications and ensuring smooth project execution.

• Competitive remuneration package (up to $6,500 + AWS + VB).
• Hybrid working arrangement.
• Work on innovative projects in the FinTech space.

Key Responsibilities:

• Oversee end-to-end project management, ensuring timely delivery and quality standards.
• Participate in key project activities such as Market Research, Requirement Gathering, User Acceptance Testing, Training, and Implementation.
• Coordinate resources and collaborate with third parties for flawless project execution.
• Manage client relationships and ensure stakeholder alignment throughout the project lifecycle.
• Create and maintain comprehensive project documentation and ensure all team members are aligned on project tasks.
• Identify potential project risks and recommend mitigating measures to manage them effectively.
• Identify which issue to escalate to the appropriate resolver group.
• Ensure Service Level Agreements (SLAs) are met for both projects and incidents.

Requirements:

• Singaporean only.
• Bachelor’s degree in Computer Science or a related field.
• Minimum 2 years of experience as a Business Analyst in the FinTech/Payments industry.
• Prior hands-on experience or Knowledge with software development and web technologies.
• Strong communication and interpersonal skills.
• Bilingual in English and Chinese to handle Chinese-speaking clients.
• Prior experience in FinTech projects (Trading/Blockchain/Capital Markets/Financial Payment/Fiat) will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Investment Analyst/Associate in Capital Markets (CM) Department

Who are we: We are the world’s biggest listed EV battery components company.

General description: The candidate will be responsible for day-to-day tasks, including conducting investors research, preparing financial information and models, preparing marketing materials, and executing transactions. They will work closely with other team members in Singapore and across the globe on data and financial analyses, due diligence activities, and the creation of transaction materials. Being exposed to every aspect of a deal/transaction cycle, the candidate will be involved in the investor sourcing process, evaluation of such financing opportunities, arranging and structuring of such transactions, and see to the completion and documentation. The role needs a go-getter who wants to gain investment banking skills to eventually become a deal maker.

Detailed description:

- Assist the CM Director to source for credible strategic and sovereign wealth fund investors

- Assist the CM Director to manage investment bankers and financing proposal

- Assist the CM Director to answer questions from investors

- Assist the CM Director to prepare documents for investors Due Diligence

- Deep understanding of financial models

- Assist the CM Director in other matters like marketing, R&D joint labs, sourcing and incubation of early-stage startups, formation of incubation investment funds

- Strong in risk management, IPO regulations and review of legal documents

Requirements

- Bachelor's degree in Finance/ Investment related field or equivalent.

- Fluency in English and Chinese in speaking, writing and reading

- Relevant work experience at least 3 year

- MSc in Finance or related

- Humble, meticulous and with a good learning altitude

1) Have knowledge of software programs and business strategies.

2) Coordinating IT to meet company's need.

3) Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.

4) Improve training and operational procedures within a business to increase efficiency and productivity.

5) Work directly with clients to understand the individual needs of the business.

6) Create and present reports executive team members and shareholders to support recommendations.

7) Oversee implementation projects from beginning to completion.

8) Use a variety of data analysis and organization tools to discover the most impactful insights.

The Department and Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

The Static and Market Data team works across the full value chain to feed FO, BO and Risk department with Static Market Data to sustain business activities.

The candidate will join the Singapore Capital Market Run the bank team in charge of running applications managing Static and Market data used by all bank application. The team works closely with other teams supporting Front-Office applications (Murex, Apex, Orchestrade…), Back Office and Market Risk applications.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

Candidates should have 4+ years experience in application support activity.

• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  Predictive analysis, consulting, escalation management
  Risk analysis and project execution
  
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Excellent written and verbal communication skills.

All candidates, but particularly seniors, will be held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. It goes without saying that your English must be extremely fluent.

Education

• Intermediate level (min. 4 years)

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT
• Rotational Week-end support.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

*Business Analyst*

*ETRM/Commodities*

A leading commodities organization is searching for an experienced Business Analyst to join the team on a permanent basis here in Singapore. This role will support the trading platforms, with key involvement system setups, BAU support including testing and bug fixes.

Requirements:

• ETRM System experience
• Progamming language competency in SQL
• Experience as a business or system analyst
• Demonstrated work experience supporting BAU activities

Please click Apply!

Looking for an immediate starter with a minimum of 2-3 years of full set accounting experience. Candidates with taxation experience will be highly advantageous.

Job Details:

• Contract: 1 year
• Location: West - Clementi
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job Description:

• In charge of the preparation of entities’ monthly, quarterly and annual financial statements in compliance with all regulatory requirements, including SFRS, Corporate tax, Charity and IPC specific reporting obligations
• Ensure accurate and timely delivery of monthly, quarterly and annual financial reports, including the analysis and commentary on major variances
• Provide monthly audit schedules and assist in internal and external audit queries
• In charge for preparation of entities corporate tax (ECI) and work closely with tax agent to file annual corporate tax returns
• Handle all tax queries and tax audit whenever required
• Assist with preparation of transfer pricing documentation
• Support and ensure compliance with all financial filling requirements, corporate tax filling requirement
• Involve in continuous process improvement for more effective and efficient operation
• Assist in new business initiatives and system implementation when required
• Able to work within tight deadlines

Qualifications and requirements:

• Degree in accounting or ACCA and/or its equivalent
• Minimum 2-3 years working experience with full set accounting and preferably with audit/tax background.
• Good working knowledge of SFRS and Singapore tax.
• Well-versed in MS Office, especially MS Excel, Powerpoint, Word and Outlook
• A self-starter who can plan, organize and take initiative to meet job objectives and deadlines independently
• Can-do attitude, good team player, driven and passionate.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/8839

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Responsibililties :

• Partner with Bank’s IT and wealth management stakeholders to understand and document business needs, analyze processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges

Requirements :

• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management
Expectations:
• Ability to work independently and as part of a cross-functional team in a dynamic environment.
• Strong problem-solving skills and a proactive approach to identifying business needs and delivering solutions.
• Detail-oriented with a commitment to delivering high-quality, accurate, and compliant business solutions.
• Flexibility to adapt to changing business priorities and to manage multiple projects simultaneously.

Employment Type: 1-year agency contract (highly renewable subject to work performance)
Salary: Up to S$7,000
Working Location: Changi Business Park / Marina Bay Financial Centre (MBFC)

Job Overview:

• We are looking for a Senior Business Analyst with a strong background in Corporate Credit Risk to drive new functionalities, workflows, and dashboards. The ideal candidate should also have project management experience to independently lead projects, technical expertise in application design, and proficiency in SQL for data analysis. Previous experience in the banking sector in Singapore is required, particularly in the domain of corporate credit risk and dataprofiling.

Role Summary:

As a Senior Business Analyst and Data Analyst, you will:

• Support business and credit users by translating requirements into actionable deliverables and managing tasks from project initiation to post-implementation support.
• Enhance and support applications for Special Asset Management, T&M Credit & Credit Control, and SME Credit & Data Chapter.
• Analyze and improve internal credit systems, define and document requirements, recommend solutions, and ensure successful delivery through user acceptance testing and training.
• Collect, profile, clean, and analyze data to provide insights and support business opportunities using traditional or machine learning methods.

Key Responsibilities:

• Lead projects and provide business support in Corporate Credit Risk.
• Develop and enhance enterprise applications, including monitoring and approval workflows.
• Work with technology teams to ensure requirements are met and delivered successfully.
• Perform data analysis, visualization, and provide actionable insights.
• Provide subject matter expertise in Corporate Credit Risk, advising stakeholders and recommending solutions that align with the organization's strategic objectives.

Requirements:

• Degree in Banking, Commerce, Information Systems, or a related field.
• At least 5-7 years of experience in business and data analysis, preferably in corporate credit risk and wholesale banking.
• Subject matter expertise in Corporate Credit Risk with a strong understanding of credit products and risk management.
• Proficient in SQL and experience in data profiling to support data-driven decision-making and risk analysis.
• Previous working experience in the banking domain in Singapore is essential.
• Experience with Agile methodologies, data analytics, and machine learning projects is preferred.
• Previous experience as a Product Owner or Scrum Master is a plus.
• Strong people management and communication skills with the ability to work effectively across teams.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Manage the PES escalation process.

• Work closely with the RPA support team pertaining to the functionality of Pre-Employment Screening Robotic Process Application (“PESRPA”). Ensuring the bot is running smoothly and informing RPA Support Team of any technical issues faced on a timely basis.
• Identify potential risks associated with a candidate’s criminal history/ adverse records and provide findings to Stakeholders to make more informed hiring decisions and reduce potential risks associated with the hiring process.
• Guide, advise, and support stakeholders in addressing disposition of escalated matters pertaining to PES.
• Ensure all evidence of the screenings conducted are collated and filed /archived accurately.
• Ensure all emails on the screening outcome are archived electronically.
• Manage PES billing matters.
• Promptly escalate significant matters to the Team Lead as needed.

Production Order

• Manage MAS POs ensuring requirements are met. Respond promptly to any followup requests or inquiries from MAS regarding the information provided in response to the POs.
• Handle MAS POs including but not limited to liaising with the Production Unit in ensuring requested information are provided in a timely manner.
• Maintain accurate, up-to-date and confidential records of all POs escalated by Production Unit in the PO database for MIS report purpose.

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Description:

We are seeking a highly skilled and experienced Senior Macro Economic Analyst to join our team. The ideal candidate will possess a strong understanding of economic analysis, with the ability to evaluate macroeconomic trends, provide forecasts, and develop insights to support strategic decision-making.

This role requires interaction with stakeholders in our Chinese headquarters, necessitating fluency in Mandarin for effective communication.

This role will focus on the China Market.

Key Responsibilities:

1. Economic Analysis:

- Conduct in-depth analysis of macroeconomic trends, including GDP growth, inflation, interest rates, employment, and other economic indicators.

- Develop macroeconomic forecasts to guide business strategy and decision-making.

2. Market Insights:

- Analyze global economic conditions and their impact on industry trends, identifying potential risks and opportunities.

- Monitor geopolitical events and regulatory changes that may affect the organization.

3. Stakeholder Collaboration:

- Present findings and recommendations to stakeholders in both written reports and presentations.

- Collaborate closely with teams in the Chinese headquarters, effectively communicating in Mandarin to ensure alignment on insights and strategic decisions.

4. Data Management & Reporting:

- Utilize economic data sources to maintain up-to-date economic models and databases.

- Prepare detailed reports and presentations summarizing economic conditions and forecasts.

Qualifications:

- Bachelor’s or Master’s degree in Economics, Finance, or a related field.

- 3-6 years of relevant experience in macroeconomic analysis, economic research, or a similar field.

- 10 years of overall work experience, with a minimum of 4 years in macroeconomic analysis, economic research, or a similar field.

- Strong analytical skills, with expertise in interpreting economic data and trends.

- Proficiency in Mandarin is essential for liaising with stakeholders in the Chinese headquarters.

- Excellent written and verbal communication skills, with the ability to clearly convey complex economic concepts.

- Familiarity with economic data tools and software, such as Bloomberg, Eikon, or similar platforms.

Preferred Skills:

- Prior experience working with multinational companies or familiarity with Chinese markets is advantageous.

- Knowledge of quantitative modeling and statistical techniques.

Roles and Responsibilities

• Responsible to ensure compliance to HSSE standards and requirements in a process plant.
• Perform field observations of contractor worker productivity on site by collecting productivity measurements data throughout the whole day until completion of work via Activity Analysis or other similar productivity measurement method. This observation to be done across maintenance, turnaround, and project construction.
• Accountable for ensuring sampling occurs on regular frequency to ensure holistic representative of the data at site and ensure that the observations size is large enough for the population of the work disciplines performed.
• Carry out site checks across functions to ensure that the data are verified and accuracy of data.
• Carry out check against contractor productivity measurement data to ensure consistency and validity of data compare to internal observation.
• Compiles and distributes daily and monthly reports to stakeholders. Analyse the data gathered from the observations and identify and highlight root cause of low productivity, blockers, and area of improvement.
• Propose and work with relevant stakeholders to remove obstacles that is causing inefficiencies at site to ensure Productivity is improved at site.
• Drive & promotes continuous improvement to achieve Productivity and Cost Competitiveness in all activities.
• Support any training/coaching on Activity Analysis for new observers.
• Carry out any other related duties as & when required.

Requirements

• Diploma or NITEC
• Minimum of 3-5 years of work experience in the oil or petrochemical industry in area of productivity and continuous improvement or site work.
• Able to work in a team and independently.
• Self-driven and motivated with new/creative ideas for continuous improvement.
• Good stakeholder management
• Possess analytical & influencing skills.
• Proficient in English Language and IT Skills such as Microsoft Word, Excel, Power BI, and Power Points.

• Perform month end closing process including journal entries preparation, balance sheet account reconciliations
• Review and analyze monthly variances for any irregularities or unusual transactions and work closely with other counterparts to understand those variances
• Preparation and computation of monthly sales accrual computations
• Preparation and timely submission of monthly, quarterly, year-end reporting package to Regional FP&A
• Ensure financial records are maintained in compliance with specified policies and procedures.
• Complete quarterly P&L forecast & annual budget
• Liaise with external auditors for statutory audit, including preparation of audit schedules and financial statements
• Assist the Regional Team with other administrative tasks for month end close
• Any other assigned duties

Requirements:

• Minimum Diploma or Bachelor degree in Accountancy or equivalent qualification
• Minimum 3 to 5 years of experience in General Accounting role
• SAP hands on experience and basic excel skills is a must.

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Job Duties

• Under broad direction, identifies user requirements and assists with the design, development and documentation of supply chain business processes.
• Assists in the development of user training and works with users to ensure that processes are correctly followed.
• Communicates with supply chain business units to ensure business needs are met.
• Is an advocate to the business unit and user community.
• Coodinates and conducts user training.
• Assists in supervising others. Provides basic job training and guidance on a regular basis; performs work of same or closely allied nature.
• Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations.
• Consequences of error are easily measured and can be confined.

Requirement

Skills are typically acquired through completion of an undergraduate degree in a Technical, Supply Chain, or Business related field and 4-10 years of experience in a supply chain related field. Should have direct experience in and extensive knowledge of supply chain business processes and process management techniques.

Job description

Google's leadership team hand-picks thorny business challenges, and members of BizOps work in small teams to find solutions. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your recommendations to senior-level executives, roll-up your sleeves to help drive implementation and check back-in to see the impact of your recommendations.

Additional job description

The APAC Platforms and Growth team is on a mission to connect users to the magic of YouTube, full-funnel lifecycle programs across owned and operating marketing inventory to drive awareness, acquisition, retention, and engagement channels of core product offerings. The role of the Platforms function is to build the channels, tools and operations, working with the Growth team who drive deep end-to-end acquisition and retention for our most strategically important product areas.

Qualifications

Job responsibilities

• Design and develop regional performance scorecards and reports to monitor key on-platform metrics and trends across priorities business areas.
• Analyze user behavior on our platform by conducting in-depth analysis of user interactions across key areas of the business to identify opportunities for improvement.
• Collaborate in quarterly planning and forecasting, providing data-driven recommendations to prioritize campaigns and optimize finite inventory and impression caps.
• Monitor and analyze campaign performance across initiative teams; providing actionable recommendations to stakeholders to optimize inventory.
• Design and implement new dashboards and BI tooling, empowering marketers to self-serve various cuts of data for informed decision-making. Collaborate with stakeholders to understand data requirements and provide ongoing support and training.

Minimum qualifications

• Bachelor's degree in a research or quantitative field (e.g., Social Sciences, Statistics, Mathematics, Bioinformatics, Economics, etc.) or equivalent practical experience.
• Experience designing, scoping, executing, and delivering research and analysis projects.
• Experience managing research and measurement agencies.
• Experience translating research findings and insights into marketing recommendations.
• Experience with SQL techniques or exposure to data modeling or machine learning concepts, scripting, or data dashboard.

Preferred qualifications

• Experience with qualitative research methods and approaches, designing experiments, analyzing data from experiments and summarizing findings.
• Passion for the web video/YouTube ecosystem and digital culture or experience in eCommerce or subscription business.
• Familiarity with data pipeline tools, data warehousing, or infrastructure processes.

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magnificent, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We are seeking for a highly motivated professional to be a part of the Global Business Operations team. You will focus on APAC Retail Contact Center performance and support for decision of Apple’s Global Retail Customer Care. This position will have a direct role in owning the performance of key operational metrics for RCC. The role requires a detailed understanding of contact center performance metrics and analytics and will drive operational performance improvement at vendor and Apple contact center sites.

Description

This role will work as Individual contributor with full ownership of ensuring the contact centre is fulfilling its performance metrics related goals. With the support of data, this role acts as a consultant to provide insights, observations and recommendations to help improve the business.

Responsibilities:

• Perform quantitative analysis to identify trends, key root causes affecting key performance indicators, translate data into actionable insights and collaborate closely with site lead, Area Managers and Vendor Managers to connect the dots between data and business
• Lead and run Business Reviews in collaboration with partners and drive discussion on performance
• Define, measure and track performance, ensuring end-to-end visibility of metrics, and driving consistency across regions
• Develop effective reporting dashboards for business to analyze the key trends of metrics and generate insights
• Engage with partners to define and achieve metric goals
• Drive positive collaboration with functional teams and your peers to support both strategic and tactical initiatives

Minimum Qualifications

• 4+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience
• 3+ years of confirmed data analytics experience including significant knowledge across these tools and languages: Excel, Tableau, SQL, and Python
• Effective presentation and communication skills, including ability to explain sophisticated data and charts in a concise manner to large cross-functional audiences
• Solid team player and analytical demeanor

Preferred Qualifications

• Experience supporting contact centers is preferred
• Experience in performing statistical modeling and analysis and Text Analytics is a plus
• Bachelor’s degree in engineering, mathematics, finance, statistics, economics or other quantitative area, Master Degree or equivalent experience is a plus

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

ALM Risk Business Analyst

1. Responsibilities
1.1. Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
1.2. Perform impact analysis of enhancement requests on existing processes.
1.3. Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
1.4. Plan, schedule, and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
1.5. Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
1.6. Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verifications to ensure system deliveries meet requirements objectives.
1.7. Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
1.8. Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

2. Requirements
2.2. Understanding and experience in ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.
2.3. Prior experience in implementing or managing an ALM Risk System would be an advantage.
2.4. Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.
2.5. Knowledge of machine learning and AI usage would be useful.
2.6. Proficient in SQL and Excel
2.7. Strong inter-personal, communication, presentation, analytical and problem-solving skills

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Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Technology Solutions Office is looking for Data Analyst

Internal Code: A24040

What will you do?

• You will collaborate with stakeholders to understand their strategic objectives and identify opportunities to leverage data and data quality.
• You will design, develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
• You will be responsible to create, design and develop intricate data processing pipelines.
• You write clean and iterative code for continuous delivery practices to deploy, support and operate data pipelines.
• You will develop data models by selecting from a variety of modeling techniques and implementing the chosen data model using the appropriate technology stacks.

What are we looking for?

• From 3 to 5 years of experience working as a data analyst or related role.
• Hands-on experience in Tableau, Power BI, AWS Glue, AWS RedShift, QlikSense
• Proficiency in programming languages such as Python, Java or Scala.
• Track record in implementing systems using Hive, Scala will be preferred.
• Strong in data modelling, data processing frameworks’ tools such as Hadoop, Spark, SQL is an advantage.
• Good understanding of analytics and data warehouse implementations
• Experience with Cloud Technologies is a plus.
• Good understanding and completion of projects using Agile methodology.
• Good written and verbal communication and interpersonal skills, ability to understand the business requirement, communicate confidently with stakeholders.
• Bachelor’s in Computer Science, Engineering, or a related field.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24111

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Your role:

Are you keen on working in world class Cyber Security Operations Center for one of the best Swiss private banks?

Do you have related experience and are willing to take it further by learning how to defend an enterprise against cyber-attacks?

We are looking for Cyber Monitoring Analyst who will:

• Perform continuous cyber monitoring, analysis and initial response to cyber alerts
• Analyze malware to identify its behavior, assess the impact and mitigate accordingly
• Process Cyber intelligence in the form of IoCs and wider TTP reports
• Focus on triaging of IDS, Malware Protection Systems, AV and EDR alerts
• Recommend tuning or improvement of detection and mitigation capabilities
• Work with sandboxing and end-point technologies for intrusion investigations
• Collaborate with different stakeholders on various levels of organization

Your team:

You'll be working in the Cyber Security Operations Center team which is the backbone of the wider Cyber Defense function and is located in Singapore. You will be exposed to peer cyber and information security functions and will support day to day activities of cyber monitoring and response, hunting and detection engineering. We are a global team with presence in Switzerland, USA and Singapore focusing on pro-active defense capabilities supported by active intelligence consumption.

Your expertise:

• Knowledge of technologies and concepts such as SIEM, EDR, AD, Cloud, Networking, RegEx, Correlation rules, Windows/Linux and associated protocols and tools
• Ability to analyze and investigate various logs
• Experience working in Technical Operational Teams
• Experience or reasonable understanding of IT Security, Networks and Cyber Threat Landscape
• Strong analytical, problem-solving, critical thinking and synthesizing skills (you know how to figure stuff out)
• Positive attitude and interest in learning new skills
• Possession of at least one of the industry recognized cyber security certifications (CISM, CEH, CompTIA Security+, CISSP, SANS GIAC) would be a huge benefit

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR34050

Job Level: 6 to 9 years of relevant experience (L3)

Location: Singapore

Key Skills: Delivery experience on medium to large-scale projects.

Ability to understand and articulate process flows and functions end to end.

Job Objectives

To support AML Projects for transaction monitoring across all regions

Key Requirements

Must have :-

• Commitment.
• Minimum 6 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

· Delivery experience on medium to large scale projects.

· Ability to understand and articulate process flows and functions.

· Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.
• 1 - 2 years working experience with AML will be nice to have.

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.
• Batch Scripting, Control M, DevOps.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are looking for a Test Analyst who is responsible to lead the testing of software/applications to ensure they function accordingly to specifications and clients' requirements to meet the business needs. Conducts testing using preferred organizational practices & established processes contained in the Test Methodology to ensure test objective of the project is met.

· Understand and analyze testing requirements to prepare test plan, and test design

· Min 9 years of testing experience in IT industry

· Good exposure of software development life cycle & software testing life cycle processes

· Practical experience with tools for automating web applications testing - like Selenium, Java, Cucumber frameworks, Jenkins, Maven, UFT, POM, and Module driven.

· Prefer to have Mobile Application Automation testing tools – Appium & Eggplant

- Expertise in Defect Management Tool (ALM & JIRA)

-Full comprehension of QA practices, proficiency in various types of testing such as functional testing, system testing, system integration testing, regression testing, database testing, web service testing, and automated testing for multiple online applications and their improvements, including bug monitoring.

· Recommend and use automated testing tools where appropriate and adopt test standards and testing methodology.

· Understand and analyze testing requirements to prepare test plan, and test design.

· Strong expertise in preparation of test scenarios, Test conditions, Test cases and Test execution.

· Advise project team on design consideration to facilitate meeting of requirements

· Prepare and ensure readiness of test bed and test environment to carry out the test execution and execute test in accordance to the test design.

· Review test findings and collaborate with teams to address issues like open defects and resolution rate.

· Be certified in the testing area is an advantage

· Collaborative individual with excellent communication and interpersonal abilities

Responsibilities

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release

Requirements

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

Prior application or production support experience

Key Domain/ Technical Skills:

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.