• Develop comprehensive project management plan including scheduling, resource planning, capacity planning and ensure quality assurance.

• Manage project related tasks to achieve the project objectives on time and within the cost target by strictly enforcing quality, safety and customer satisfaction throughout the entire duration of the project.

• Assure effective project management, smooth and timely communication with all parties involved, in particular with the representatives of the customer.

• Sell variation orders to reach financial objectives.

• Provide regular project management reports for Work In Progress (WIP) review.

• Follow the process oriented Project Management from award until handover including all statutory requirement and deliverables.

• Ensure compliance to Schindler Organizational Norms, policies, procedures and requirement of the processes and quality hold points defined in the work instructions (WI).

• Sign off as defined in ON 17100 for projects, execute all contractual terms to continuously protecting Schindler's financial entitlement.

• Lead the project team and assign adequate authorities and responsibilities.

• Attract, retain and develop employees to meet project needs.

Job Description:-

• Overall responsible for the planning and coordination of project development works from conceptualization, design, construction to completion within established budget, schedule and quality standards
• Co-ordinate and liaise with vendors, partners, support staff and/or the relevant government authorities to achieve project deliverables and for the successful accomplishment of the business goals
• Manage Services Rollout/Deployment – Using professional project management tools and processes as well as defined services rollout/deployment processes
• Engages and coordinates service provider groups and SMEs to plan, coordinate and implementations.
• Complies with project management quality standards for scope, schedule, resource, communication, risk and issue and quality management
• To oversee the implementation of the project quality plan
• Handle multiple projects and work within tight schedules
• To assist in the settlement of the project final accounts at the end of the contract
• Acts as single point of contact for agency customers for transition and transformation services
• Coordinates team resources, resolves conflicts, manages performance, and ensures propositions and plans successfully reflect contract parameters, company’s policy and capability
• Ensure SLA’s are achieved and client expectations are met (or exceeded)
• To build services relationships with clients and rollouts
• Attend client service review meetings; areas covered will include performance reports, customer service improvements, quality and processes
• Informs customers and service desk service on maintenance windows, coordinates scheduling, and resolves conflicts
• Capable of working in an international environment with virtual teams

Job Requirements:

• A degree in Engineering or related;
• 5 years management experience of technical professionals or Project Management experience
• Possess excellent planning and organization, interpersonal and communication, and problem-solving skills
• A good track record in completed MEPCM projects preferable
• Ability to coordinate and lead matrixed and diverse teams & work independently with a high level of initiatives
• Strong professional communications
• Service Delivery Management experience is an added advantage plus
• Understand and adhere to the MEPCM values
• Act in accordance with industry/professional ethics maintaining professionalism at all time
• Contribution and effort is aligned to organizational objectives
• Comply with all company HSE systems and procedures relevant to the role, in accordance with local documented HSE responsibilities and accountabilities. No work-related injuries, illnesses or adverse environmental outcomes due to incorrect or inadequate application of systems or procedures
• Participate in performance development discussions with manager initiating and managing own personal development with all CPD requirements met
• Work co-operatively and collaboratively willingly accepting share of workload and helping others when required
• Other duties as directed

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with Schindler Corporate and Schindler Singapore directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure Schindler’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

1. ensure the timely conversion of all equipment from Free Maintenance to paying portfolio
2. the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
3. Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Schindler technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team
• to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team.

Project Planning

• Obtain endorsement for scope of works
• Plan and prepare schedule for project implementation

Project Costing

• Call for quotation, scrutiny and recommendation of award to sub-contractors
• Prepare project costing and overview of profitability of project and cost
• Manage cost by constantly updating Variation Orders

Project Implementation

• Manage, coordinate and supervise all Builders' and M&E works
• Ensure all workers on site have valid workers' passes
• Conduct weekly site meetings with client and all sub-contractors

Commissioning and Handover

• Carry out testing and commissioning of Builder, LAN and M&E works
• Conduct handover inspection with client
• Complete defect rectification works and obtain endorsement by client
• Collate and compile As-Built Drawings
• Collate and submit Fire Safety Certificate to client and landlord

Collection of Payment

• Update claims and submit Variation Orders claims for client's endorsement.
• Invoice and collection of progress payment

Closing of Accounts

• Closing of project accounts
• Invoice and collection of final payment

Abilities, Skills & Knowledge (ASK)

• Diploma /Degree in Project Management /Engineering /Design /QS
• Minimum 3 years relevant experience in similar role preferably in interior design/construction industry
• Strong interpersonal skills
• Resourceful & meticulous
• Positive mindset with "can do attitude"
• Analytical and well organized

We are seeking candidates who can start work within a short timeframe. Candidates with more experience will be considered for Senior Project Manager role.

RESPONSIBILITIES

• Management of fast-paced and/or complex projects undertaken by ITS Science & Medical in Singapore or regional areas.
• Responsible for project management of infrastructure services supplied/offered by the Company that include, but not limited to hospital infrastructure, animal facilities, laboratory furniture, industrial, schools and other systems.
• Manage ACMV, HVAC system laboratory projects to completion in both Singapore and/or international standard, adhering to quality assurance policies and meeting performance standards
• Liaise with all stakeholders including facility management, architects, M&E consultants on engineering design and user specification, ensuring compliance
• Part-take in project tendering meetings and provide technical advice to tender team
• Prepare and manage project schedule and monitor project activities by project team to ensure compliance to activity execution timeline
• Provide technical support to Support sales team from time to time.
• Ensure Workplace Safety and Health is implemented at site.

REQUIREMENTS

• Diploma/Bachelor’s Degree in Mechanical Engineering or related Engineering disciplines.
• Experience in ACMV is preferred.
• Preferably with 3-5 years of relevant work experience handling construction projects (designing & management)
• Valid Class 3 driving license and personal vehicle will be an added advantage.
• Team player with a great can-do attitude.
• Outgoing personality.

BENEFITS

• Attractive remuneration package
• Career development opportunities

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

1. Plan, implement and monitor the care process, referral and follow-up workflow.
2. Provide supervision to the team to provide care and support, in alignment with the overallprogramme objectives, adhering to the relevant ethical and legal guidelines.
3. Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
4. Responsible for establishing the network with other stakeholders like community partnersand/or related agencies to build collaborative partnerships and better facilitate care andsupport for clients and caregivers.
5. Establish and review work and communications workflow including identification, referraland escalation work processes as well as the development/update of the servicemanual.
   1. In charge of the analysis and review of the collated data, and monitoring of the team'sprogress and performance.
   2. iResponsible for ensuring that the claims and data submission to AIC is timely andaccurate.
   3. Ensure programme data and documents are kept and maintained, in accordance to theprogramme requirement, as well as the prevailing personal data protection andsecurity guidelines.
   4. Oversee the training and professional development of the team with relevant competencies toprovide the appropriate care and support for clients and caregivers, aligning to the intended care model.
6. Other ad-hoc assignments at the discretion of the Department Head

• Bachelor's Degree preferably in Social Work/Psychology/Sociology/Gerontology/Counselling
• Minimum 3 years' experience in community healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Proficiency in Google Suite applications
• Good communication skills (oral and written)
• Passion in community services and service oriented
• Good judgement and decision making skills
• Good in problem solving
• Good record keeping abilities and attention for details
• Possess 1-2 years of experience in administration
• Meticulous and independent

• Ability to speak English, Mandarin and Malay to communicate with clients that are only proficient in one language would be advantageous

At Miraco Nutripharm, we are dedicated to advancing health and improving lives. Our goal- to relieve 1 billion people worldwide of pain and discomfort. If you know of anyone who has been worried about or suffered from any health problemts, join us in making a positive impact by reducing the pain and distress others have to endure.

Key responsibilities:

• Strategic growth and operational excellence: Design plus implement safety, quality control and operational protocols to ensure product integrity, operational stability, as well as scalability. Identify opportunities for process enhancements that drive business efficiency and support strategic objectives.
• Market expansion and partnership development: Lead market research and analysis to identify growth opportunities, develop strategies for market penetration and negotiate partnerships with existing and potential partners to enhance supply chain optimization, cost efficiency, and diversification of product lines.
• Client engagement and stakeholder management: Build and maintain strong relationships with key stakeholders, clients, and partners. Oversee communication channels, respond to inquiries, analyze data for actionable insights, and proactively execute strategies to sucessfully increase customer satisfaction, loyalty, and market share.
• Process innovation and leadership: Collaborate across teams to streamline and document processes, ensuring alignment with business goals. Champion initiatives to improve accuracy, efficiency, and profitability while mentoring team members to achieve personal and organizational success.

Job Description:

• Analyse, develop, and implement business processes.
• Design and improve the SOP.
• Coordinate with different departments to ensure smooth running of projects and operations
• Ensure high quality of day-to-day operational work.
• Monitor the department's budget and expenses
• Provide insights on the industry trends and establish strategy and initiatives on business opportunities.
• Train and develop staff to reach the department's goal.
• Any other ad-hoc duties as assigned.

Requirements:

• Degree in business or accounting. At least five years of experience in relevant industry.
• Meticulous, proactive, and dynamic with ability to work independently and in a team.
• Effective communication and people engagement skills
• Good organizational and analytical skills.
• Able to multi-task, work in a fast-paced environment, and possess strong time-management skills.
• Proficient in Microsoft Office 365

Exciting Opportunity: Join Our Dynamic Team as a Human Resources & Content Specialist!

Location: Potong Pasir / Chinatown | Work Hours: Monday – Friday, 10 AM – 7 PM | Salary: $4000 - $6000 + Attractive Benefits

We’re looking for an enthusiastic and creative individual to be an integral part of our vibrant team! If you have a passion for both Human Resources and Social Media, this is the perfect opportunity for you to grow and make a real impact in a thriving organization.

What You’ll Be Doing:

• Full-Cycle Recruitment: You’ll take charge of the entire recruitment process – from writing engaging job ads to conducting interviews and making selections that help build our dream team.
• Seamless Onboarding: Lead the way by ensuring new employees feel welcomed and equipped for success with smooth onboarding and integration processes.
• Supportive Employee Development: Assist with performance appraisals and offer guidance on benefits – helping employees grow and succeed at every stage of their journey with us.
• Training & Growth: Play a pivotal role in shaping the future of our team by managing training and development programs.
• Addressing Employee Concerns: Be a trusted point of contact for employees, handling complaints and grievances with professionalism and care.
• HR Administration: Assist with payroll, benefits administration, and keeping employee records organized and up to date.
• Creative Content Creation: Bring your creative flair to the table by producing compelling content for social media platforms (Facebook, Instagram, TikTok, LinkedIn, and more!). Work with the marketing team to plan and execute exciting content strategies, product launches, and promotional events.

Why Join Us?

• Inspiring Work Culture: We believe in a culture of openness, collaboration, and innovation where your voice matters and your ideas are valued.
• Learning & Growth: Whether it’s through professional development programs or exciting challenges, there’s always room to learn and grow with us.
• Attractive Benefits: Competitive salary package, comprehensive benefits, and a supportive work environment that promotes work-life balance.

What We’re Looking For:

• Education: Diploma in Human Resources, Business Administration, or a related field.
• Experience: Proven work experience in recruitment and HR roles. Experience in live stream content creation is a plus.
• Skills: Knowledge of office management systems and HR procedures, strong communication skills, and proficiency in social media platforms.

If you're passionate about both people and content, this role offers the perfect blend! You’ll not only contribute to a positive and dynamic work environment but also get the opportunity to explore your creativity by managing exciting social media content. It’s a role that’s both rewarding and fun, offering variety and endless opportunities to grow

DUTIES & RESPONSIBILITIES:

• Assist Managers in Mechanical engineering projects of various sizes and complexity
• Assist Managers in analyze customer design proposals and specifications to determine cost effective solutions
• Ensure professional quality services in all facets of work
• Assist Managers in leading a project team to ensure technical accuracy of project deliverables
• Assist Managers in leading manage a team to ensure cost effective, safe and timely completion of projects to meet or exceed client expectations
• Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation and other factors necessary for success
• Work with clients to deliver the end project
• Prepare and review specification and concept reports
• Maintain and grow current business and client relationships
• Provide mentoring to technical staff, assigning duties as required
• Provide quality and cost control during the design and construction process
• Maintain project schedules and project cost summaries to track work progress, budget status, and manpower resource utilization.
• Escalate and identify the need for additional services and fees.
• Assist with Shop drawing reviews as required.

• The Manager will be pivotal to providing general support to the overall project management group for the preparations and tracking of project reports, tenders, administration, financial progress.
• Assist to ensure that reporting is accurate and timely as provided by PM.
• Prepare, review to manage front end development costing and estimates for feasibility studies and proposals.
• Ability to interpret Architectural and Engineering drawings/ specifications for project costing. Identify technical gaps and raise stakeholder concern for better accuracy of costing.
• Measurement of quantities and formation of Schedule of Works and/or Bill of Quantities.
• Able to drive and lead tender E2E process includes scope demarcation, formation of tender documents, evaluation of bids, conduct tender interviews/ clarifications, addendum managements and award recommendations.
• Risks assessment and governance are required throughout pre and post contract of each project or program.
• Prepare various contracts, nominated sub-contracts and consultancy agreement with proper assessment of provision and clauses stated or to be infused. This including consolidates contract documents include necessary liaison across department, Client and/or other stakeholders.
• Ensure contract compliances is satisfied contractually and technically upon award and ensure is conducted within the boundaries with full compliance to Employer Requirements and Meinhardt Standards.
• Attend project site or CCM meeting at frequency that in accordance with project basis.
• Ability to costing and contractual advice towards Client and Management.
• Assess variation costs to market range, prepare interim valuations for contractor’s progress claim coupled with remeasurement as and when necessary.
• Verify price submissions for new scope and/ or variations as par to contracted or market fair price at justifiable basis.
• Understand and adhere to the statutory building regulations.
• Undertake cost analysis for variations with presentable reporting internally reporting to line manager, Meinhardt Management, Client and related stakeholders.
• To produce monthly cost report and financial cash flow on project basis.
• Value and verify completed work done and make reasonable payment recommendation upon satisfaction.
• Highlight of forecast problems and escalate for next course of action and way forward.
• Able to resolve problems with quick turnaround. Always provide solution instead of problem statement.
• All rounded and good analytical thinking.
• Keep proper filling record of all documentations under Company Server for audit compliance.
• Drive with contractual disputes and claims and recommend realistic solutions for consideration.
• Sourcing and recommendation of potential contractors and market suppliers in expanding vendor pool.
• Undertake QS scope of services from FEED stage to pre and post contract. This includes reconciliation of project final accounting.
• Be involved in pre-qualification process.
• To ensure work compliance with Company ISO Quality Procedure Manual and Practice.
• Perform miscellaneous job-related duties as and when required or attend ad-hoc matters assigned by Superior.

Key Attributes

• Professional, positive and self-driven.
• Successful customer-facing practices.
• Diligent, with great attention to detail and accuracy.
• Ability to cope successfully under pressure and with shifting priorities;
• Excellent collaborator.
• Able to work independent with minimum supervision/ guidance.
• Willing to take up ownership with work commitment.
• Self-motivated and discipline.
• Cost sensitive, detailed in numbering.
• Effective communicator at all levels.
• Team player, able to work on own initiative and take up new tasks and challenges;
• Assertive, adaptable, and creative.
• Good analytical thinking.
• “Can-do” attitude, willing to go the extra mile.

Postion Purpose

The Marketing Manager shall be responsible for the planning, development and execution of marketing activities with the marketing team to obtain top of mind brand recall and revenue generation through creating exciting touchpoints for customers and meeting customers’ needs.

Principal Accountabilities

In addition to following Kiosk Collective policies and procedures, principal accountabilities include, but are not limited to:

Responsibilities

· Develop and implement marketing and branding strategies to promote the F&B brands and products.

· Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.

· Manage and develop marketing campaigns, website content, social media to reach target audiences.

· Create compelling and engaging content for marketing collaterals, such as social media posts and promotional material.

· Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

· Develop and manage advertising campaigns to build brand awareness and positioning while identifying potential customers.

· Drive the success of a brand including obtaining market share, building top of mind recall, and increasing toplines

· Design and oversee digital marketing plans including our marketing database, email, and display advertising campaigns.

· Stay abreast of industry trends, emerging technologies, and best practices to constantly innovate and improve marketing strategies and tactics.

Requirements

· Degree in Marketing, Mass Communication, Business or related discipline.

· Minimum 5 years’ relevant brand management and marketing experience.

· Experience in the F&B industry will be an added advantage.

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

The Courage Chapter has been engaged to conduct a search for an Operations Manager for our client, a social enterprise.

ABOUT THE ROLE

We are looking for an energetic and caring Operations Manager to

accelerate our business growth and social impact.

RESPONSIBILITIES

• Programme and events planning and implementation.

• Recruitment, management and deployment of our pool of Music

Making Facilitators.

• Development and maintenance of systems and processes.

• Purchase and maintenance of music technology and office assets.

• Sourcing and collaboration with partners and service providers.

• Organisation and collection of data and evidence for customer

feedback, research insights and privacy protection.

JOB REQUIREMENTS & ATTRIBUTES

• Love for music and movement and belief in their healing power.

• Energetic, caring, resourceful and resilient team player.

• Excellent communication, organisation and people skills.

• English and Mandarin, a third language or dialect an advantage.

• Ability to use and leverage technology to enhance operational

efficiency and effectiveness.

• Poly or university graduate, age not an issue.

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

Job Title:

IT Project ManagerAs an IT Project Manager, you are responsible for planning, managing, and implementing projects locally and regionally, including coordinating production releases and rollouts, conducting development, and presenting progress and project results. The incumbent will work closely with the company internal team and customers to ensure that the scope and direction of each project is on track.

Requirements:

• Candidate must possess at least a Polytechnic Diploma or equivalent.
• Required skills: Interpersonal & Communication, Project & Time Management, Customer Oriented, & Presentation skills.
• Initiative, independent, & self-motivated.
• Able to coordinate, negotiate, and manage the requirement changes properly.
• Possess strong problem-solving and negotiation skills.
• Minimum 4 years work experience in the information technology service industry with at least 2 years of substantial project management exposure.
  

IT Project Manager is expected to:

• Project management and implementation locally and regionally.
• Ensure all projects are rolled out within scope, time, and budget, and all deliverables are delivered and signed off.
• Manage change requests from customers and prepare the necessary scope of work.
• Preparation of project documents. E.g. Project Kickoff, user requirements document, etc.
• Represent the Company with professionalism and confidence in all industry interactions.
• Develop strong business relationships with customers such that they turn to the Company for their resource needs.
• Develop new accounts and/or expand existing accounts by focusing on an established geographic territory.
• Build strategic partnerships with key decision-makers in the customer organization.
• Maintain high-level knowledge of Symphony Logistics Suite and key competitors.
• Develop value propositions exploiting Symphony total product and solutions capability.
• Responsible for ensuring customers in ASEAN have solid success and retention with the Company.
• Drive adoption with customer executives to enhance their business performance and retention.
• Provide professional advice to internal Project Managers and customers in the solution process design.
• Work closely with the company internal team and customers to ensure that the scope and direction of each project is on track.
• Any other work that may be assigned from time to time.
  

Information:

Working hours : 5.5 days; Mon to Fri, 8:00am to 5:00pm; Alternate Saturdays

Job Description:

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.
• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.
• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.
• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.
• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.
• Maintain and strengthen customer service processes to improve customer satisfaction at all times.
• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.
• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Requirements:

• Broad understanding of all aspects of the automotive industry.
• Minimum 5 years of experience in premium brand automotive business
• Minimum 5 years management experience
• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.
• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).
• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.
• Result Driven Individual with strong business acumen
• Aggressive and forward thinking
• Ability to analyze and use Financial Reports
• Excellent communication skills, including presentation effectiveness.
• Well rounder conceptualization skills, creative, ideas generator.
• Well rounder personal effectiveness with good negotiation and influencing skills.
• Emphasis on performance, goal and team orientated.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Carol Tan

EA License No.: 23C1894

EA Personnel No.: R24121972

The Scientific Sales Support and Executive Assistant to the General Manager plays a dual role mainly in facilitating sales operations while providing some essential administrative support to the General Manager. This position involves mainly in coordinating sales activities with some schedule management activities and ensuring efficient communication amongst teams.

Key Responsibilities:

• Sales Support:Provide administrative assistance to the Sales Division, including sales order processing, generating reports, and preparing quotations.
  Compile and manage tender documents for submission.
  Coordinate and assist in sales and marketing activities, ensuring alignment with overall business goals.
  
• Reporting and Analysis:Generate and analyze sales reports, presentations, and performance metrics to support decision-making.
  Conduct research and compile data for strategic initiatives.
  
• Relationship Management:Build and maintain strong relationships with existing and potential customers, ensuring high levels of service and satisfaction.
  Build and maintain strong relationships with existing and potential suppliers.
  
• Administrative Support:Assist the General Manager with daily administrative tasks, including calendar management and meeting coordination.
  Prepare and organize meeting agendas, minutes, and follow-up actions.
  
• Communication and Liaison:Serve as a point of contact between the General Manager, Sales Division, and other departments.
  Collaborate with Operations and Finance on internal workflows and processes.
  

Qualifications:

Education and Experience:

• A university degree or equivalent in a Science-related field.
• At least 3 years of relevant sales support experience.
  

Skills:

• Strong organizational and multitasking abilities.
• Able to work independently and under pressure.
• Creative thinking, problem solver and resourceful.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
  

Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.

Candidates with limited or no Executive Assistant experience will also be considered.

Roles & Responsibilities

Roles & Responsibilities

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Must be able to work night shift or split shift

Must be able to work extra hours or weekend if needed

We are seeking a Digital Services Project Manager to lead the development and support of digital services within our organization. This role involves managing the transition from existing systems to new platforms, ensuring seamless operations and compliance of systems post-deployment. The successful candidate will collaborate with end-users, industry partners, and various vendors to enhance system performance and user experience.

Key Responsibilities:

• Oversee the implementation and support of digital services, focusing on functionalities such as mobilisation and performance tracking.
• Ensure smooth operation of systems, monitoring system health and compliance.
• Manage production support activities, including incident management, system patching, and updates to address vulnerabilities.
• Act as a liaison between users and vendors to facilitate effective communication and project execution.
• Conduct compliance-related activities such as system log management and account reviews.
• Track system health indicators and oversee outsourced contractors for task execution.
• Propose continuous improvement initiatives to enhance cybersecurity posture and operational efficiency.

Qualifications:

• Experience in IT project management, particularly within a digital services environment.
• Familiarity with compliance standards and system management practices.
• Strong communication skills to effectively collaborate with diverse stakeholders.

JOB SUMMARY

We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account Managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.

To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

RESPONSIBILITIES:

1. Prospect, identify and establish new customers.
2. Plan and execute sales strategies to achieve the sales quota.
3. Work with cross-functional teams involving Pre-Sales, Marketing, and consultants to develop integrated IT solutions for both existing and new clients.
4. Effectively manage and drive the sales cycle from prospection through to successful closure.
5. Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community.
6. Develop long term and trustworthy and collaborative relationships across all levels within the customers’ environment.
7. Ability to build rapport and collaborate with others within the company and externally.
8. Ability to collect, track, and analyze large amounts of data.
9. Adaptability and strong problem-solving skills.
10. Excellent active listening skills.
11. Other tasks and projects as assigned by Reporting Manager or Management.

QUALIFICATION & EXPERIENCE

• Diploma/Degree in IT/Engineer or Business Administration.
• Self-starter.
• Excellent oral and written communication skills
• Energized by customer interaction.
• Ability to build relationship with clients and coworkers.
• Positive problem-solving skills
• Can work in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills
• Sales background preferred
• Creative, energetic and positive

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.
• A team player with determination to drive to excel.
• Excellent customer service skills
• Self-motivated with a strong drive to succeed.

• Plan, coordinate, execute and manages the general cleaning, dishwashing and plate collecting process, monitoring cleaning logistics and supervising other plate collectors/dishwashers
• Develop and manage positive relationships with client
• Attending meetings with Clients and gathering feedback from stakeholders
• Review work orders and ensure work assignments are done
• Conduct regular On-Job-Training to ensure employees are clear of operations protocol.
• Review and Make Suggestions to enhance service excellence and other operations matters
• Report to the Operations Director
• Any other administration/operation duties may be assigned on ad hoc basis.
• Ableto train staff to operate machinery with a good knowlege of cleaning chemicals.
• Must be able to work long hours, on weekends, public holidays and able to work night shift when required.

A boutique dental clinic looking for enthusiastic individual who can lead a team of dedicated dental assistants. Able to start immediately or within short notice preferred.

Main responsibilities:

Supervise and manage day-to-day operation.

• Billings and daily collections are properly and accurately done
• Company policies and SOPs are abided by staff
• Manage patients' complaints and service recovery
• Ensure clinic infrastructure is operationally ready and functional
• Oversee and ensure the stock levels of drugs, surgical, stationery and other supplies are adequate for smooth running of the clinic operations
• Oversee repair works (if any)
• Lead teams in achieving clinics' targets
• Provide administrative support such as managing claims (CHAS, Medisave)
• Track and feedback on any operational issues to Principal Dentist
• Provide administrative support for Accounts Payable, Accounts Receivable and Payroll
• Managing social media and website portals

Staff management:

• HR duties (hiring, training new staff, payroll)
• Manage nurses' roster
• Coach staff to improve on patient service quality and operational efficiency
• Other adhoc projects as assigned by Principal Dentist

Dental Assistant/Receptionist:

• Able to assist the dentist in treatment procedures
• Manage dentist invoice billing for mainly orthodontic patients
• To be able to do digital scans, photo taking for Orthodontic patients/patients that need to do Night Gurard.
• To do powerpoint presentation for orthodontic patients
• To do before and after photos for Orthodontic patients & Whitening Patients

Requirements:

-Experience in a related role is an advantage.

-Strong analytical, communication and interpersonal skills

-Have a strong interest in service operations management, customer service or equivalent

-Able to Translate Medical terms/treatment plan/costing for non-English speaking patient is a plus

-Compensation commensurate with experience

Only Singaporean & PR may apply.

Please do not apply if you are not keen to do dental assiting or afraid of blood.

We regret only shortlisted candidates will be contacted.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When it is operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by leveraging innovative technologies in its care, journeying closely with patients and the community to lead healthier and more engaged lives, and being an employer of choice that empowers staff in their careers.

You will serve as a financial advisor to stakeholders, providing strategic analysis and support. You will also act as an advocate for changes, addressing queries and concerns to facilitate the successful establishment of EGH, including contribution to new projects, digitization efforts, and service enhancements.

Your responsibilities will include completing the monthly accounts closure, preparing and reviewing of the statutory accounts and schedules to meet statutory, tax and GST requirements. Additionally, you will also prepare and review the Funding Papers, obtain approvals from the relevant stakeholders and ensure timely and accurate reports in accordance with the submission schedule.

You will also be assisting in the synthesis of data and reports pertaining to sustainability efforts submitted by the stakeholders and preparation of the presentation materials.

• Bachelor’s degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent with minimum 8 years of related working experience
• Membership to professional body e.g., ISCA, ACCA is desired / preferred
• Team player with high level of integrity, responsibility, and trustworthiness
• Adept at handling complex, ambiguous, and challenging situations.
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation.

Key Highlights

• Great exposure to the healthcare sector
• Nearest MRT: One North
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $5,000 per month
• Contract Duration: 6 months (Potential of extension)

Key Responsibilities

• Supporting the implementation of organization-wide L&D processes for Corporate Office and Group Ops & IT.
• Partnering with departments/institutions to identify training needs, develop plans and budgets, and monitor progress via dashboards.
• Evaluating training effectiveness and recommending improvements.
• Acting as the key liaison with government agencies on plans and implementations.
• Coordinating institutional nominations for organization scholarships and sponsorships.
• Organizing review sessions with key leaders on group-level nominations and priorities.
• Ensuring timely submission of claims to maximize government funding.
• Preparing and submitting quarterly training outcome reports to government agency.

Key Requirements:

• ONLY SINGAPOREAN
• Degree in Human Resource or any related field.
• Knowledge/background in healthcare will be a huge advantage
• Minimum of 3 years of relevant experience in Learning & Development in Human Resource/ HRD or equivalent.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053