We're looking for a Senior Manager of Engineering/Maintenance to lead high-performing teams, drive strategic initiatives, ensuring the reliability and efficiency of our systems. You'll oversee engineering and maintenance projects, mentor talents, and collaborate across departments to deliver scalable solutions that meets business needs. Join us to make an impact!

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Capital Expenditure & Project Management
• Management of Changes (MOC)
• Maintenance Management
• Continuous Improvement
• Capability Management & Development
• Compliance Management
• Team Management

We bring

• Empowerment to make meaningful contributions while upholding ethical standards.
• Recognition and celebration of your efforts and accomplishments.
• Opportunities for growth and advancement for those who embrace innovation and take initiative.
• Dedication to creating better futures for customers, communities, people, and the planet.
• Responsibility and accountability in living company values and driving sustainable solutions.
• Supportive environment where individuals are empowered to progress and contribute to meaningful change.

You bring

• Degree in Chemical Engineering or equivalent with at least 7 years of plant equipment / maintenance experience.
• At least 5 years Project management skills and experience. At least 3 years’ experience in root cause analysis.
• SAP/BMS/Traksys experience preferred. Six Sigma Black belt certified would be an added advantage.
• Leadership qualities and ability to plan ahead. Positive working attitude and good interpersonal skills.
• A can-do mindset to problem-solving, fueling innovation by seeking new solutions and perspectives. A sense of ownership, excel in compliance, people development and delivering results that matter and contribute significantly to our success.
• Accountability to decision-making, ensuring alignment with our Mission, Vision and achieving positive outcomes. A spirit of initiative and drive for progress, provide a sustainable value chain through continuous improvement.
• A commitment to teamwork, fostering trust, collaboration and respecting diverse perspectives.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About DSM-Firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

To start a new Electrical Motors, Generators repair services.

Looking for experience Engineers, Service Oriented, Electrical Workshop Managers, to take charge of a new project. Experience with Marine, Oil & Gas, Explosion-proof equipment.

To make full planning, to recruit, train and build up the team. Setting up full repair and testing requirements.

Pls whatsApp: 9832-1639

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Coordinating every aspect of the supply chain, including planning, sourcing, manufacturing, delivery and disposal.
• Maintaining low costs while striving for high efficiency.
• Analyzing data and processes, finding creative solutions, generating reports and presenting findings to upper management and other departments, communicating with external suppliers and buyers, comprehending legal documents, and developing lasting relationships with others.
• Managing a business unit, division, or corporate function with major organizational impact.
• Keeping track of logistics and updating the company’s inventory, analyzing operational performance and resolving issues, and collaborating with vendors and suppliers to ensure all operations (e.g. shipping, delivery) meet quality and safety standards.

Roles & Responsibility :

• Schedule and plan production activities based on work orders
• Responsible for supervising factory workers and overseeing fabrication processes to ensure adherence to drawings and designs, maintaining quality consistency and operational efficiency.
• Ensure production schedule meet the delivery date, goods arrival and unloading are carried out smoothly, timely and completely.
• Organise and upkeep factory storage and movement of inventory are smooth and efficient.

Requirements :

• Min 5 yrs working experience in related industry
• Experience in stone counter top working sector
• Have experience in working machineries

Scope of Work: The Business Project Manager will be responsible for overseeing and delivering key project initiatives.

Their role involves planning, coordination, and execution of project activities to meet business objectives, ensuring alignment with stakeholders and compliance with regulations.

Key Responsibilities:

Strong presentation skills are a must for this role.

Project Planning and Management

Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.

Coordinate with cross-functional teams to align on deliverables and dependencies.

Identify risks and create mitigation plans to ensure project objectives are met.

Stakeholder Engagement and Communication.

Create a stakeholder map.

Act as the primary point of contact between internal and external stakeholders.

Ensure seamless handover of completed deliverables to the operational teams.

Documentation and Reporting

Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.

Deliver high-quality presentations and reports for management and stakeholders.

Responsibilities:

- Heading our Analytical R&D Laboratory

- Performing sample preparation and instrumental analysis (GC, GCMS)

- Interpretation and documentation of analytical results

- Managing other routine tasks in the analytical lab

- Maintaining the analytical equipment (GC systems) in good condition

- Close cooperation with creation, application and sensory departments to support flavour creation work

- Cooperation with quality department to inspect raw materials and finished products

Opportunities:

- Reporting directly to the Director R & D

- A work-environment which will challenge you as an individual as well as a team player

- Excellent working conditions in an open and success-orientated R & D atmosphere with very good career opportunities in the coming years for the successful candidate

Required Profile and Skills:

- Minimum 5 - 10 years experience in instrumental analysis (GC, GCMS) and interpretation of analytical results, preferably in the field of flavour & fragrance

- Willingness to learn and improve analytical knowledge

- Self-assured with a deeper understanding of analytical and organic chemistry

- Fluent English communication skills are a must

Job Duties and Responsibilities

1. Responsible for formulating and implementing Commercial business plans to achieve the company goals and objectives.

2. Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.

3. Induct, train, coach, and develop human resources within the department.

4. Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognizing problems.

5. Write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.

6. Maintain the business infrastructures for the continued engagement of the company in the targeted core business sectors.

7. Registration of the company in the various Business and Qualifying Registration Bodies for the qualification to participate in the offering of the company’s service

8. Maintaining the management system and programmes, both internal support-based and external customer requirement-based, for the ability to provide an enhanced business environment.

9. Maintaining a database of customers’ information that will promote and improve the services of the company.

10. Managing the Budget Management System:

• 10.1. To review and assign the correct budget man-hours to the Production Department upon issuance of the job number.
• 10.2. To maintain or perform periodic reviews of sub-tasks in the ERP system to ensure prevalence in the execution of work.
• 10.3. Ensure that the Production Department's daily job planning is monitored and job execution status is updated in the ERP system timely.
• 10.4. To ensure that the Production Department's daily manpower planning against the actual timesheet is monitored and to review the variation report submitted by the commercial personnel before updating into the ERP system.
• 10.5. To manage the documentation and comprehensiveness of the documents in the Job File (“Pink File”) for the awarded job and the collection of the file upon completion of the job, and to ensure that project information is updated in the RERP system timely (within one week).

11. Manage the issuance of the Service Report (SR) or Form of Acceptance (FOA) at the close of the project and ensure that the Production Department gets the SR / FOA signed by the customer to ensure timely invoicing (electronic or manual).

12. Manage accounts receivable and overdue payments.

13. Generate the annual Revenue Forecast during the absence of the Commercial Officer.

14. Upkeep the marketing tools of the company.

15. Develop, inculcate, and enhance the sense of loyalty of both customers and staff.

16. Developing new marketable areas of business of continuous relevance to the company’s objectives.

17. Perform other related duties as assigned by the Immediate Supervisor or the Top Management.

18. To comply with the requirements and responsibilities as stated in the Risk Assessment (RA) concerning your position in the company, which will be briefed to you.

Minimum Requirements

• A Degree/Diploma in Engineering and/or from a business discipline.
• Experience in a senior management position with a minimum of 5 years of hands-on work experience and knowledge in managing a business division and doing costing.
• Knowledge in system management in an auditor capacity and experience in, and certified as an auditor in ISO Management Standard.
• Good interpersonal and salesmanship skills. Need to have good EQ.
• Able to manage objectives

1) Role and Responsibility

a) Lead the sales activities to the assigned region in Central Asia and South Asia for MOII group portfolio of products

b) Manage the entire trade process from negotiation, sales to contract signing to supply delivery and receipt of full payment.

c) Capture the sales against the agreed target volume and margins with the existing customer base and new customers.

d) Work closely with the company support teams to ensure contracts are executed smoothly within the company guidelines and policies.

e) Manage any customer feedback on the supply of the goods and follow up with the appropriate corrective action.

f) Visit each of the assigned markets at least 2 times a year to sell, build relations with the customers, follow-up on new product development and update management of market development and new business potential on the ground.

2) Must have extensive experience:

a) Minimum of 10 years in the oils and fats industry.

b) Of this a, minimum of 5 years in international sales.

c) Experience in selling specialty oils and fats (eg cocoa butter alternatives and pastry margarines)

d) Selling experience to different segments of markets including industrial customers and distributors.

e) Has managed overseas distributors / agents, by setting sales targets, give product training, follow-up on new business.

f) Able to understand intrinsic needs of customers using specialty oils and fats by recommending the appropriate products to achieve the desired final product.

g) Has the ability to guide the customers with food trends and suggest appropriate product type in collaboration with our R&D applications team.

3) Other requirements:

a) Has a science-based / engineering-based degree from a recognized- university.

b) Able to communicate clearly with presentation in Power-Point to customers and management.

c) Able to travel 2 weeks in every 6-8 weeks.

Finance Manager

Esco Singapore, Singapore (On-site)

Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in 24 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1500 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

Main Duties

The ideal candidate will be leading a large accounting team, responsible for full set of accounts and monthly closing/reporting. Candidate will also work on the financial planning and analysis, drive the cost efficiency, coach team members. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

·· Responsible for month-end closing, preparation of monthly financial reports, and other reports as required by management. Prepare journal entries and maintain the general ledger

· Review and monitor financial performance vs. budgets and prepare cash flow forecasts

· Reconciliation and analysis of accounts, as necessary

· Monitor bank accounts and resolve issues, if any

· In-charge of invoicing, monitoring receivables, and follow up collection from customers

· Prepare purchase orders, review and process payment vouchers, and expense reports

· Monitor and control inventories

· Ensure compliance with all accounting, tax, statutory, legislative requirements and group policies

·Lead, manage and develop a high-performing accounting team, promote high performance, teamwork and continuous improvement culture.

· Other tasks assigned by management.

The Ideal Candidate Would Possess:

· Degree in Accountancy, with at least three (10) years working experience in General accounting and reporting and 3 years in a management position.

· Finance share service management is a big plus.

· Must be a Certified Public Accountant (CA/CPA)

· Audit background preferred, but not compulsory

· Working knowledge in Microsoft NAV is an advantage

· Organized, analytical, and can work under pressure

· Can maintain high accuracy of work

· Multi-language is a plus (English, Bahasa, Mandarin)

· High professional integrity, honesty, and trust

· Proactive and a team player

Seniority Level

Assistant manager /manager level

Employment Type

Full-time

Job Functions

Accounting/Auditing

Job Title: Factory Manager

Responsibilities:

· Overseeing day-to-day operations in production to ensure optimal product quality and all daily operation activities are executed and met

· Ensuring food safety and regulatory standards / requirements are followed at all times

· Responsible for managing end to end production activities for assortment of products through effective use of manpower, material, machine, method and ensure a safe working environment in the factory

· Manage the overall production flow to ensure daily productivity outputs are met in a timely manner

· Prepare daily, weekly and monthly production output and performance report to the Management

· Manage the production schedule and monitor the overall production output levels

· Lead a team of production supervisors and workers to ensure production targets, product quality and specifications are reached within their area of supervision

· Ensure all team members follow the factory operations procedures, processes and compliance to food safety, quality standard and statutory laws

· Lead, motivate and build a strong production team to increase productivity and efficiency

· Ensure finished good is correctly and timely reported in the system

· Liaise and work closely with Quality, Engineering and Warehouse departments to solve outstanding issues and establish better coordination to work effectively

· Ensure proper and comprehensive preventive maintenance program is implemented and executed timely for all machines.

· Minimize unplanned / unscheduled maintenance activity

· Constantly develop new ideas to enhance production productivity

· Other ad-hoc projects as assigned

Requirements:

· Degree or equivalent in food / industrial engineering background

· Minimum 5 years of relevant working experience in F&B production

· Dynamic, team leader with a positive working attitude

· Strong knowledge of food safety regulations and quality control practices.

· Excellent leadership, communication, and interpersonal skills.

· Good written communication with internal and external stakeholders

· Bilingual in English & Mandarin communication due to multi-nationalities working environment

Roles & Responsibilities

Job Scope:

• Manage all the variation claims with Client and coordinate with JV partner and internal stakeholders including preparation of documentation, substantiation as per contract requirements, timely submission, meeting coordination and follow up till the conclusion of each variation/ claim.
• Manage change order/ variation claim from subcontractors and prepare change order/ in support of variation order claims to client, and keeping track of all change orders
• Work closely with Project teams/ various disciplines (Engineering, Construction, Procurement, Subcontractors, etc.) and coordinate the timely contract price adjustment/ claims including internal reviews/ approvals
• Manage full spectrum of respective subcontracting works, measurement/ bill of quantities, cost plus and adjustable items as per claim requirements.
• Prepare tender/ subcontract document, bid/ subcontract checklist and prepare bid/subcontract evaluation and summary
• Ensure main contract terms, project specification and requirements are incorporated in the bid documents and subcontract document
• Monitor, review and check subcontractors’ milestone/progress claims and invoice on timely manner, and coordination with internal cost control/ finance department for payment processing
• Manage/ administer the subcontracts with subcontractors
• Issue work order
• Organise kick off meeting and other ad-hoc meetings with subcontractors
• Handle and maintain performance securities with subcontractors
• Manage day to day contractual correspondences with subcontracts including contractual letters preparation and tracking of incoming/outgoing letters
• Procure all subcontracting work within budget and in accordance to comply financial guideline
• Monitor subcontracting cost and ensure within allocated budget
• Subcontract close out / settlement of contractual disputes related to subcontracts, final accounting, completion certificate, etc.
• Participate in monthly cost review, if required. Manage warranty/ defect claims if any.
• Participate in Project meetings, interface with cost control, procurement and others
• Ad hoc assignment

Requirements:

• Degree / Diploma in any Engineering disciplines or Quantity Surveying.
• 5 to 10 years of experiences in contract / claim administration
• Familiar with offshore platforms, modules, FPSOs, jackets, etc. and onshore petrochemical plants, renewable energy era will be an added advantage
• Good team player and able to work independently with minimal supervision
• Willing to commit overtime as and when required

Role Definition

Identifies and manages the best bonds, stocks, and other securities that fit the investment strategy determined basis

requirements of the investor.

Responsibilities

• Establishing investment strategy for a client based on market research and client's risk appetite, etc.;

Building investment portfolio including various stocks, bonds, and other securities.

• Creating reports to depict fund performance, identifying any risks, or propose any new investments to

increase the fund's profitability.

• Monitoring changes in economic environment, market trends and understand their impact on the risks and returns of the investment; Persisting on enhancing the investment strategies.

• Developing relationships with relevant market participants and clients to determine market positioning;

Creating proposals for prospective customers considering their financial goals.

Skill Descriptors

Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Level Extensive Experience:

• Designs the organization's planning processes and decision-making channels.

• Explains business issues and trends of own business unit as compared to other business units.

• Demonstrates a big picture understanding of the business, its interrelationships, and priorities.

• Demonstrates strong foundation of business fundamentals, measurement, and business finance.

• Develops business cases for own function; reviews and critiques cases for other functions.

• Explains advantages and risks of using business simulations for critical business decisions.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Level Extensive Experience:

• Seeks discrepancies and inconsistencies in available information; explains variances.

• Organizes and prioritizes the sequence of steps to be taken to remedy the situation.

• Identifies many possible causes for a problem based on prior experience and current research.

• Approaches a complex problem by breaking it down into its component parts.

• Chooses among a diverse set of analytical tools according to the nature of the situation.

• Quantifies the costs, benefits, risks, and chances for success before recommending a course of action.

Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.

Level Extensive Experience:

• Directs strategic alliances and partnerships for mutual benefit.

• Makes sound business decisions on behalf of the group when faced with complex and contradictory alternatives.

• Builds the strategic thinking capability of the group.

• Interprets available data and analyses when creating business plans.

• Recommends ways to position the organization for long-term competitiveness.

• Prepares the group's response to key marketplace trends, opportunities, and vulnerabilities.

Staff and Career Development: Knowledge of available internal and external learning resources and ability to address learning, training, and career development needs of individuals, teams or organization.

Level Working Knowledge:

• Determines individual and team competency requirements, vulnerabilities, and learning needs.

• Develops learning program for closing own short- and long-term competency gaps.

• Clarifies own career aspirations.

• Seeks opportunities that meet developmental needs of self or associates.

• Adjusts development plans to better serve business needs.

Asset and Liability Management (ALM): Knowledge of asset and liability tools, techniques and business practices;

ability to manage, measure, and monitor risks associated with assets and liabilities.

Level Expert:

• Advises portfolio managers and ALM committees on managing risk-return profiles of portfolios and products.

• Leads discussions on the rationale for modifying or switching asset liability portfolio risk management strategies.

• Predicts the future trends and developments in asset and liability management.

• Develops ALM portfolio and risk management strategies for unique, complex, and risky situations.

• Creates a monitoring system for business environment, risks, and financial instruments in order to assess validity and relevance.

• Proposes alternative strategies to achieve desired and optimal ALM risk-return profiles.

Financial Markets: Knowledge of the products, types, competitors, customer base, major issues and regulatory considerations in the financial markets; ability to apply financial market knowledge to various business environments.

Level Extensive Experience:

• Creates and defines standards to evaluate the financial status for large organizations.

• Elaborates on the threshold and limitation to enter into financial markets for various industry participants.

• Analyzes the impact of interest rate changes on the economy.

• Consults on trading platforms and operations of various financial markets.

• Provides coaching on the analysis and valuation models for various financial markets.

• Takes effective measures to ensure regulatory compliance of financial markets.

Financial Risk Management: Knowledge of tools, techniques, and strategies applied in financial risk management;

ability to quantify, qualify, and manage financial risk.

Level Extensive Experience:

• Updates and implements improvements to risk assessment and management methods.

• Evaluates the benefits and drawbacks of alternative risk management approaches.

• Recommends risk assessment procedures and techniques based on organizational need.

• Consults on a variety of risk assessment approaches and applications.

• Evaluates, recommends, and justifies optimum risk management scenarios.

• Advises others on a variety of risk and reward factors and their relationships.

Treasury Management: Knowledge of the principles and methods of managing treasury; ability to use tools, techniques and processes to maximize the value of an organization's financial assets and revenue while minimizing risk.

Level Extensive Experience:

• Trains others in the identification and active management of financial risk.

• Supervises all aspects of treasury management.

• Recommends innovative ways to maximize the return on operating assets.

• Pursues opportunities to minimize borrowing and banking costs.

• Maintains active, productive relationships with financial services providers.

• Evaluates alternative treasury management practices used by multiple and diverse organizations.

Top candidate will also have:

• Leadership and prior team management experience

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high-quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Setting a clear mission and deploying strategies focused towards that mission
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or bachelor’s degree in any fields
• Minimum 3 to 5 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Excellent leadership and interpersonal skills

Job Summary

An exciting opportunity as an Operations Manager handling overall management of Car Park Service, Support and Delivery operations.

Mandatory Skill-set

• Diploma or Degree in Electrical Engineering, Computer Engineering/Science or Information Technology;
• Has at least 5 years of relevant experience in Car Park Maintenance Support and Operations;
• Experience in end-to-end procurement activities (i.e. budget approval, tender/quotation, purchase requisition, invoice tracking and verification);
• Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
• Strong team player, effective at communicating internationally and used to working closely with remote teams;
• Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
• Proactive and self-starter with good analytical and creative thinking;
• Good communication, presentation, and advisory skill.

Desired Skill-set

• PMP and ITIL certifications.

Responsibilities

• Part of the Operation team to oversee the car park operations in a 24/7 working environment;
• Responsible to manage the operating budget as well as to support the procurement administrative related activities (i.e. RFP/RFQ);
• Responsible to compile and consolidate the car park operation reports for internal management and customers for analysis;
• Ensure fulfilment of Project Key Performance Indicator and Service Standards as meted by the corporate or customer;
• Ensure process and controls are in place to ensure the effective management of operations and services beyond the Service Level Agreements (SLA);
• Formulate and review Standard Operating Procedures (SOPs) to improve operations management;
• Managed vendors and IT service contracts ensuring the various service levels are met within the contractual agreement;
• Ensure adequate manpower to provide daily operations runs smoothly;
• Liaise closely with customer and external vendors involving the project.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Description

We are looking for a IT Infrastructure Project Manager to ensure successful delivery and support of Networking related projects for a renowned bank.

Mandatory Skill(s)

• Has 5-10 years of experience in IT infrastructure development and project management, including coordination with onsite and remote teams;
• Experience in IT infrastructure project management, covering areas like Linux, Windows, Middleware, Databases, Networks, Storage, Firewalls, Technology, and Applications;
• Proficiency in various infrastructure technologies, including Cloud, Networking, Firewalls, Citrix, Active Directory, VMware, Monitoring, Storage, Puppet, Graylog, and related technologies;
• Experience driving and coordinating end-to-end regional enterprise-wide IT infrastructure projects (e.g., data center consolidations, hardware migrations, technology refreshes) within the banking industry;
• Ability to work effectively under pressure, particularly during incidents or crises. Adaptable to dynamic environments and capable of managing crisis situations when necessary;
• Ability to work hands-on and manage multiple projects simultaneously;
• Stakeholder management skills to work with regional teams, infrastructure teams, users, vendors, and others to implement solutions;
• Excellent verbal, written, and presentation skills, with strong negotiation and interpersonal abilities.

Desirable Skill(s)

• Experience with cloud-based technologies and container-based platforms;
• Project Management Certifications: Certifications like PMP, Prince 2, PMI-ACP, CSM, PSM.

Responsibilities

• Lead and manage multiple IT infrastructure projects at various stages, ensuring they meet objectives, timelines, and financial expectations;
• Define, document, and manage project execution plans, deliverables, scope, and schedules;
• Oversee project quality, resources, risks, and issues;
• Proactively identify risks and manage dependencies and milestones;
• Ensure all projects adhere to the Bank’s policies and regulatory requirements;
• Foster seamless communication and coordination between multiple technical and functional teams across various locations, ensuring smooth project execution;
• Apply the appropriate project management methodologies, including Agile practices, to ensure successful project delivery;
• Identify project risks and their potential impact, and recommend mitigation measures to stakeholders;
• Manage progress reporting (weekly/monthly) and ensure accurate documentation for ongoing projects;
• Oversee the entire project lifecycle from kick-off to go-live, and continue through warranty and support phases;
• Strong self-motivation, organization, time management, and planning skills.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description

We are looking for a passionate Assistant Marketing Manager to be part of the Marketing team. You will be responsible for marketing design initiatives and campaigns for retails brands.

Job Highlights

• Opportunities for Creative Innovation
• Career Development Opportunities

RESPONSIBILITIES & EXPECTATIONS

• Responsible for the brand development work of the catering brands.
• Develop marketing strategies and plans, advertising, promotions, creative projects, media relations, sponsorships and event management.
• Develop revenue and profit growth strategies for the business and take charge of the tactical execution of the brands’ marketing communication initiatives in support of the business strategy, market goals, and organizational objectives.
• Leads, coordinates campaigns and communications through all phases of launch and maintenance, including reporting, analysis and optimization.
• Collaborate with internal business partners like Operations, F&B and Finance teams to ensure that all initiatives support the brand promise.
• Develop creative briefs and guide creative direction to meet objectives for all advertising and communications, including print, and digital assets
• Monitor and improve ROI using strategic and analytical approach
• This role requires a strategic and analytical approach to monitoring andimproving ROI.
• Prepare and manage budgets for various marketing and branding initiatives to achieve cost efficiencies.
• This is an ideal role for an experienced, organized and detail-oriented marcom professional with a strong background in FMCG/retail environment.
• Any other tasks as and when assigned by immediate superiors

REQUIREMENTS

• Degree/ Diploma in Mass Communication / Marketing or related discipline
• Minimum 5 years’ relevant brand management and marketing experience, preferably in the F&B/ FMCG industry
• Meticulous with an eye for detail
• Willing to roll up sleeves and work on the ground to ensure the success of all projects delivery
• Highly creative with experience in creating content and digital campaigns that engage, inform and motivate
• Proactive with a strong sense of accountability and a day-to-day focus on results.

Job Description:

• Oversee the day-to-day site office administration works
• Communicate and work closely with customers, sub-contractors, 3rd Party service providers
• Liaise with internal and external supplier for quotation, ordering & arranging of goods delivery
• Monitor expiry of project Insurances, Performance Bond and Warranty
• Involve in direct hired workers related activities
• Handle workers’ dormitory related duties
• Liaise with rent-a-car company and plan driver’s schedule
• Undertake any other duties as assigned when required

Job Requirements:

• A recognized degree in any discipline
• Minimum 7 years of working experience in the related field, preferably in the construction sector
• Contract basis
• 5.5 days working week
• Worksite location: Project site located at Woodlands

Job Description:

• Oversee the day-to-day site office administration works
• Communicate and work closely with customers, sub-contractors, 3rd Party service providers
• Liaise with internal and external supplier for quotation, ordering & arranging of goods delivery
• Monitor expiry of project Insurances, Performance Bond and Warranty
• Involve in direct hired workers related activities
• Handle workers’ dormitory related duties
• Liaise with rent-a-car company and plan driver’s schedule
• Undertake any other duties as assigned when required

Job Requirements:

• A recognized degree in any discipline
• Minimum 3-5 years of working experience in the related field, preferably in the construction sector
• Contract basis
• 5.5 days working week
• Worksite location: Project site located at Woodlands

Main Purpose of Job:

• Ensuring all assigned duties are completed & carried out in safely manner
• Ensuring all resources are utilized efficiently
• Assisting the Operations Director to be the ‘eyes-on-the-ground’

Key Tasks/Responsibilities:

• Acting as communication conduit between Management & workers
• Ensuring all tasks are carried out in a safely & timely manner
• Assisting & coaching the workers on site if required
• Monitoring the progress & quality of works at job sites
• Liaising with the Operations Director on a daily basis regarding on-going tasks
• Assisting the Operations Director in the planning of future projects
• Requesting new purchase of depleted stock of consumables or damaged equipment parts
• Monitoring & reporting of worker absenteeism to Operations Director
• Ensuring all safety measures are adhered to at job sites and reporting to the Operations Director of any breach

Additional Responsibilities:

• Maintaining & controlling the use of materials, equipment and consumables
• Ensuring all required repair work for any of the equipment assigned to them is completed
• Monitoring good standard of work & compliance of employees

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

• To promote a Zero Harm culture & best practices through the implementation of a tailored safety, quality and environmental management system including the development and implementation of appropriate policies & procedures to ensure a safe and efficient workplace.
• To ensure regulatory compliance & due diligence to safety, health, quality, dangerous good/hazardous substances and environmental obligations.
• To liaise with all business units on matters relating to safety, quality and environment including potential non-compliance of a regulatory nature.
• Compliance with all relevant safety, quality, environmental & P&C policies & procedures to ensure a safe work environment at all times.
• Actively liaise with all departments to ensure quality control, quality assurance and safe practices are adhered to at all times.
• Work with A-Gas management to implement its policies, procedures, work instructions, mission and goals.
• Lead by example in demonstrating personal qualities, behavioural traits and A-Gas values & behaviours.
• Timely management reporting in the manner and form as required from time to time.
• Perform site inspections as required.
• Actively participate in internal & external project meetings and provide sound recommendations on SQE initiatives and/or highlight any deviations & possible risks if any.
• Manage & maintain integrated certified Safety, Quality, Environmental management systems to ensure continued compliance to ISO 9001, ISO45001, ISO14001, ISO17025 (NATA), and other relevant standards like ISO 31000 where applicable.
• Identify and maintain compliance to relevant WHS, Environmental & other acts, regulations, codes of practices & guidelines etc.
• Audit SQE Management System, including reviewing, monitoring, measuring, reporting on performance.
• Recommend and implement continual improvement to the SQE system, work instructions and associated processes.
• Promoting awareness of SQE requirements, communicating and consulting with all staff & other stakeholders on SQE processes, documentation and regulatory requirements.
• Development and implementation of SQE documentation relevant but not limited to procedures, plans, hazard and aspect identification, risk assessments, emergency preparedness & response, design & development, management of change, control measures, management review including ad hoc measures based on current environmental occurrences.
• Actively lead & participate in Operational Safety, Process Safety, Risk Assessment, HAZOPs, Pre-Purchase Risk Assessments, Management of Change & Design & Development, SQE incident investigation & root cause analysis and processes.
• Active participation and collaborating to provide SQE / technical advise as required to the Lab Team, Customer Service, Operations, Engineering, Rapid Recovery and wider A-Gas Group & other relevant stakeholders.