Scope:

• Responsible for the recruitment process which includes (but not limited) to the following:

- Ensuring the pre-requisites for the vacancy are properly defined
- Placing of advertisements
- Compiling & distributing the resumes to the hiring manager
- Interview arrangements & evaluation
- Finalizing & offer to candidate
- Induction of new staff

• To ensure all government & statutory regulations in areas of recruitment, taxes, CPF, Ministry of Manpower are complied with. Include but not limited to Pass applications, tax clearances, statistics submission etc.
• Ensure payroll is accurate and on time. Manage reservist make-up pay, government childcare leave and government maternity leave.
• Ensure compliance with all regulatory contributions (CPF, SDF etc.).
• Ensure staff insurances are adequate and in-force.
• To ensure all reports are prepared and submitted on time e.g. Payroll report, Leave accrual report, Weekly movement report, QRM report, Government statistics report, etc.
• Manage, maintain, update and complete all HR campaigns (e.g. Appraisal, Competency Assessment for key job holders, Succession planning, etc.) with Management
• Liaise with MOM on any related matters
• Submission of statutory statistics and corporate reporting
• Drafting employment contracts and any other legal documents
• Handle all office Administrative job (including travel bookings for all employees)

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C459

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

You will be given an opportunity to manage corporate accounts including Government institutions and MNCs. Meeting the business objective of our clients by tailoring services and recruitment efforts accordingly.

• Involved in end to end recruitment & selection
• Candidate sourcing and pre-screen through phone call, virtual, or face-to-face interview
• Recommend suitable candidates to job orders
• Interviews coordination
• Manage onboarding process
• Administer employment contracts
• Attend weekly and quarterly sales meeting
• Ad hoc duties such as payroll queries and resolve daily issues
• Ensure work is in compliance with company policies and MOM regulations

Requirements:

• Min. qualification in Diploma or Degree, any field
• On-the-job training provided
• Possess enthusiasm, takes initiative at work, Good CCA track Record

Interested applicants are welcome to email resume to: [email protected]

CEI Registration: R3114223
EA Licence No.: 99C4599
EA Personnel Name: Lynn Ho

Location: Clementi
Monday to Friday, 8.30am to 5.30pm
Saturday, 8.30am to 1pm (WFH unless attendance is required)

Job Description:

• Full set of accounts of two small companies
• AR function
• Management Report
• Preparation of Sales report
• Preparation of budget & forecast
• Admin

Job Requirements:

• Min 2 -3 years of finance admin experience

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Location: Dhoby Ghaut
Salary: Up to $2.7k
Monday to Friday 9am to 6pm

Job Description:

• Creation, maintenance and administering of the 3rd Party Distribution’s workflow, processes and records.
• Handle distributors’ enquiries relating to 3rd party NB submissions, Code Creation, 3rd party products or orphan policy matters. To manage agent inquiries, email general enquiry mailbox, operations shared mailboxes
• Support in system enhancements and User Acceptance Testing for 3rd Party business or other area. This will include determining scope of system enhancement, preparing user requirements and test plans .
• Works closely with stakeholders on administering agency movement and adding activities.
• To assist and coordinate reporting data for management team
• To involve in continuous Improvement Projects on business transformation and manage operational risk and controls.
• To undertake any other duties or projects as assigned by supervisor

Requirements:

• Min Diploma
• Min 2-3 years of administrative work experience

Interested candidates, do submit your resume in Word document to: [email protected] or telegram @alexgohhl
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]

Job Responsibilities

Inventory Management

• Coordinate closely with logistics (DC) for incoming shipment tracking.
• Ensure inventory levels is within the contractual inventory holding target.
• Prompt review & action on the obsolesces to minimize the non-working inventory.
• Work closely with DC to monitor the excess storage charges and informed the affected Clients.
• Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.

Client Management

• Base on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.
• Align the KPI definition and targets with cross-functional team, namely CCC, DC, SCM, and Finance.
• Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.
• Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).
• Liaises with Clients on their requirements & assist to resolve daily problems encountered.
• Maintain high frequency of engagement with Clients to build effective and strong working relationships.
• Work with other cross-functional departments like DC, CCC and finance to ensure clients’ operational requirements are met.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Opportunity

• Opportunity to work in well-known MNC, Resume Booster!
• Working Hours: Monday - Friday, 10am – 7pm
• Location: Central / One-North
• Duration: ASAP – 6 months
• Salary: $10.5/hr

The Requirement:

• Able to start work immediately!
• Able to commit 6 months.
• Meticulous with a keen eye for details

Job Description:

• Manage enquiries and correspondence: Includes replying to drivers, supporting pre-training (confirming slots with trainers, scheduling & reminding drivers and post-training activities (i.e. activation, payment, enquiries), assisting internal stakeholders with enquiries.
• Create and update records in database with driver details: Includes sales numbers of booster seats and in-car kits, monthly review on driver performance, sending out driver messages, monthly reimbursement for drivers, payment arrangements.
• Coordinate frontline activities: Includes registering drivers for training, selling service-specific merchandise.
• Manage inventories: Count and keep track of stocks, supporting receipt of deliveries when necessary, taking note of damaged inventories.
• Oversee and train admin staff to ensure performance.

Next Step

• Prepare your updated resume, click "apply" or send to [email protected]
• *Only shortlisted candidates will be contacted.

The role of an airline cargo sales executive involves a combination of sales, relationship management, strategic planning, and operational coordination to drive revenue growth in the cargo transportation business.

Responsibilities & Tasks

· Generating Leads

Actively seek out potential clients and opportunities for cargo sales.

· Negotiating Contracts

Negotiating pricing, terms and conditions with clients to secure cargo transportation

contracts that are profitable for the airline.

· Client Relationship Management

Build and maintain strong relationships with existing clients to ensure their satisfaction

and loyalty.

· Sales Strategy Development

Develop and implement effective sales strategies to meet revenue targets and expand

the airline’s cargo business. This may involve analyzing market trends, identifying key opportunities, and adjusting strategies accordingly.

· Market Analysis

Conduct market research to identify potential new markets, emerging trends, and competitive threats. Use this information to inform sales strategies and identify areas for growth.

· Collaboration with Internal Teams

Work closely with other departments such as operations, inside sales to ensure smooth

coordination and execution of cargo sales activities. Communicate customer needs and

feedback to relevant teams to improve service offerings.

· Sales Reporting and Analysis

Track sales performance metrics, prepare sales reports, and analyze data to assess progress towards targets and identify areas for improvement.

· Customer Service

Provide excellent customer service by promptly addressing inquiries, resolving issues, and ensuring smooth cargo transportation processes for clients.

· Continuous Learning and Development

Stay updated on industry trends, developments, and best practices related to cargo sales and transportation. Continuously develop skills and knowledge to improve sales effectiveness.

Competences

· Sales Skills

Strong sales skills are essential for generating leads, closing deals, and meeting revenue targets. This includes prospecting, negotiation, persuasion, and objection handling.

· Industry Knowledge

A deep understanding of the airline industry, particularly in cargo transportation, is crucial. This includes knowledge of market dynamics, industry regulations, competitive landscape, and emerging trends.

· Customer Relationship Management

Excellent interpersonal and relations-building skills are needed to cultivate and maintain strong relationships with clients. This involves active listening, empathy, responsiveness, and a customer-centric approach.

· Communication Skills

Clear and effective communication is essential for conveying value propositions, negotiating terms and addressing customer inquiries or concerns. This includes verbal communication, written communication, and presentation skills.

· Strategic Thinking

The ability to think strategically and develop effective sales strategies is important for identifying opportunities, setting goals, and maximizing revenue potential. This involves analyzing market data, forecasting trends, and adapting strategies as needed.

· Problem-Solving Abilities

Strong problem-solving skills are necessary for addressing customer challenges, resolving issues, and finding creative solutions to meet customer needs while also achieving business objectives.

· Teamwork and Collaboration

Collaboration with internal teams such as operations, inside sales is essential for delivering seamless customer experience and achieving sales objectives. This requires the ability to work effectively in a team environment, communicate cross-functionally, and leverage collective expertise.

· Adaptability and Resilience

The airline industry can be dynamic and unpredictable, so adaptability and resilience are

important qualities for navigating challenges, embracing change, and maintaining a positive attitude in the face of setbacks.

· Ethical Conduct

Upholding high ethical standards and integrity is essential for building trust with clients, maintaining credibility, and ensuring compliance with industry regulations and company policies.

Requirements in Terms of Education / Professional Experience / Language Skills

· Education

Minimum Diploma.

Excellent Microsoft Office user knowledge: Word, Excel, PowerPoint.

Marketing/Sales education an advantage.

· Professional Experience

Minimum 2 years experience in field sales or very solid commercial air cargo knowledge.

Ideally experienced in air cargo logistics and / or forwarding industry.

· Languages

Good command of English language: fluent in speaking and writing.

Any other languages are of advantage.

· Other Skills

Strong interpersonal communication skills (verbal and written).

Good listener, good negotiator.

Strong analytical, numerical problem solving skills.

Convincing presentation skills.

Positive working attitude with a high level of activity and independence.

Impeccable customer service attitude.

High degree of flexibility.

Team player and team spirit.

Ability to convincingly promote the quality image of Swiss WorldCargo.

If this is you, please send us your detailed resume, including your current and expected remuneration. We regret only shortlisted candidates will be notified.

Working hours: Monday to Friday (1pm-5.30pm)Location: 5 mins walking distance from Tuas Cresent mrt station$18/hrResponsibilities:Process monthly payroll with HRMS (Info Tech)

Assist in recruiting, onboarding, offboarding process
Administer and maintain employee records, letters and database system
Handle workpass admin work
Handle foreign dormitory matters, ensuring legal compliance
Other amdin duties assigned by supervisor

Interested candidates, do submit your resume in Word document to: [email protected] or telegram @alexgohhl
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]

Location: Raffles Place
Salary: $2.3K
Monday to Friday 9am - 6pm

Durations:

Soonest possible – 18th April 2024

5th August 2024 – 29th November 2024

Job Description:

• Participate in various ad-hoc analysis and data collation to support Division reporting and initiatives
• Adhoc duties as assigned

Job Requirements:

• Min Diploma
• Proficient in Microsoft Excel, Vlookup, Pivot table

Interested candidates, do submit your resume in Word document to: [email protected] or telegram @alexgohhl
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]

• Work closely with senior management to identify and address HR needs and implement effective hiring and retention strategies.
• Lead the annual performance appraisal exercise and provide guidance and support to managers in performance evaluation and improvement process.
• Recommend and manage compensation and benefits programs that reflect sound market practices and prepare/oversee payroll and other HR administration functions.
• Develop and implement HR strategies and policies that comply with employment laws and align to organisational values and goals.
• Handle employee relations, including conflict resolution and employee grievances matters.
• Implement employee engagement and welfare activities to foster a positive and inclusive working culture.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met

The Requirements:

• Min Diploma/ Degree Holder with Min 3-4 years of relevant working experience
• Proficient in MS office
• Good communication and interpersonal skills

SALARY RANGE: $3,500 to $4,000

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Inside the team, the successful candidate will:

• Will work 50% on Data Archival & Masking topic remaining 50% on Java related technologies
• Implement Archival & Data Masking solution defined by Product Expert
• Prepare and maintain technical documentations and software deliverables
• Knowledge on java development is preferred
• Execution of Morning checks on existing Archiving & Data masking processes on production
• L3 support for Data Archival & Data masking and Other Java projects

Job Qualification

• The position requires 4+ years relevant experience in developing Archiving & Data Masking solutions.

Mandatory

• 4+ years experience in SQL for various Database engines ( SQL Server, Oracle, Sybase, and preferably DB2 )
• Understanding of database architectures, data relationship integrity, database administration, test data management, and the normalization of data elements
• Willingness to work on Java applications as well
• Experience with IBM's Optim products for Archiving & Data Masking is preferred (if not willingness to learn IBM Optim is must - on job training will be provided)
• Willingness to work with IDP USignOn product is must (on job training will be provided)

Nice to Have

• Experience in development of Java application

Other Professional Skills and Mind-set

• Ability and willingness to learn and adopt new technologies
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Awareness of various software development procedures
• Ability to follow defined procedures
• Understanding and respect of cultural diversity

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

About Us

Quintessential Education (QE) is Singapore’s leading education provider of pre-tertiary academic programmes and university admissions courses for IGCSE and IB students. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You should be able to work with the team to meet deadlines and instill a culture of continuous work improvement.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates.

Job Duties

• Develop, implement, and review operational procedures. These include student enrolment, classroom schedule, payroll, and bookkeeping duties

• Prepare invoices, collect payments, and follow up with customers on administrative matters

• Facilitate submission of annual regulatory documents and enforcement of compliance with work regulations

• Post ads, assist in HR interviews and onboarding for tutors and staff

• Assist in Enquiries

Job Requirements

• Be based in Singapore

• Be able to commit for at least 1 year

• Undergraduates, fresh A-level and IB graduates are welcome to apply.

• Basic accounting skills

• Good communication and interpersonal skills

• Strong research and analytical skills

• Strong time management and organisation skills

• Ability to work independently and as a team

• Strong sense of responsibility to complete tasks within deadline

• Strong problem-solving skills in optimising workflows and work problems

• Knowledge of business software (Microsoft Office, Notion, Zapier, Airtable, Google Suite) and aptitude to learn new skills is a plus

Additional Details

Working Hours: Sundays 10.30 am - 5.30 pm

Salary: $13/hr

Commitment: Freelance, must be able to commit to at least 12 months of work

Benefits:

-Employee Discount

-Professional development

-Flexible Schedule

Schedule

-Day Shift

Work Location

-In Person

Expected Start Date: Mid April 2024

Office Location: 545 Orchard Road, #14-06, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/appLOyBp6pO9hqRch/shrvuh9XnleFVLAkN .

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

Job functions:

• Handle AP/AR functions

• Prepare monthly bank reconciliation & daily cash collection verification and adjustment

• Handle of billings, payment processing, raise internal adjustment credit note and invoices, data entry and filling

• Coordinate with cashier for daily collection reports and reconciliation matter

• Update monthly cash forecast report

• Other ad-hoc duties as assigned by the superior

Willingly to travel to headquarter at Paragon to run errand at times

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Specialized Sales Manager and Account Executive, Sales Engine works closely with small institutions answering inquiries and solving problems, releasing resources from country-specific sales and function areas to better focus and grow the business with key clients and stakeholders. Responsible for managing, developing and growing Visa’s business with Tier-3 clients in covered geographies. Generating leads and executing sales initiatives. Implementing business development and portfolio management, in continuous collaboration with Sales and Functional Areas to ensure alignment with country, regional and global strategies.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Senior Executive plays a critical role in providing payroll administration support for the University. 

He/She manages the end-to-end payroll administration, ensures compliance to statutory requirements, government legislation and group policies and standards, supports adhoc projects, reporting needs and attends to queries raised.

Job Description

• Handle monthly payroll processing for both full time and part time staff, ensuring timely and accurate payments.
• Assist with all payroll-related payments, allowances, other miscellaneous payments and deductions
• Process statutory contributions and tax filing
• Respond promptly and professionally to employees inquiries on payroll matters, and attend to both internal and external audits.
• Ensure compliance to statutory requirements, government legislation and group policies and standards.
• Assist in adhoc requests for reports and data requested by stakeholders.
• Support journal reclassification.
• Support in various payroll related projects and initiatives.
• Stay up-to-date on changes in employment laws and regulations.

Requirements

• A Diploma or Degree preferably in Accountancy, Business, Human Resources or its equivalent.
• Preferably 3-4 years of working experience in handling payroll, with strong understanding of payroll (including tax) principles and practices.
• Proficient in Payroll Software and Microsoft Office applications especially Excel
• Organized and meticulous in handling numbers and data
• Excellent attention to detail and accuracy, as well as communication and interpersonal skills
• Ability to work independently and as a team player
• Positive working attitude and service-oriented mind-set.

Location: Bukit Merah
Monday to Friday Office Hours
Salary: $2.4k to $3.4k

Job Description:

• Perform receipt and bank posting in the system accurately and promptly on all payment modes
• Ensure payments are properly accounted and promptly updated in the system
• Follow up on unidentified cheques and GIRO Payments when required
• Responsible to perform bank reconciliations and ensure closure of GL accounts
• Liaise with patients/ customers on payment matters
• Other ad-hoc duties as assigned.

Job Requirements:

• Min Diploma in Accountancy or equivalent

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Good understanding in LC terms (Sight, Usance & UPAS), and export documentation
• Understanding shipping incoterms, as well as basic knowledge of Bills of Lading preferably both in containers and bulk shipments
• Liaise with banks, shipping lines, suppliers, traders, agents and customers as well as our offices across the globe
• Collate all export shipping documents; perform basic checks; scan to buyers; negotiate it against the LCs received with banks; and e-file these documents
• Open courier packages; and at times also need to arrange DHL to send out documents
• Basic understanding of the definition and application of both debit and credit notes
• Administration work such as keeping track of Bills of Lading; and regular housekeeping

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Roles & Responsibilities

1) To assist the Property Manager in the day-to-day management and maintenance of properties and in particular checking on works done by the appointed contractors and supporting staff.

2) To handle any complaints on maintenance matters brought up by the Technicians and to recommend proposals for rectification.

3) To conduct regular meeting with the servicing contractors.

4) To liaise with the subsidiary properietors/tenants and to co-ordinate with solicitors, consultants and contractors for any property and maintenance matters.

5) To ensure timely preparation of budget and to control the maintenance and operations expenditures.

6) To provide information on behalf of the Developer/MC as requested by the subsidiary properietors.

7) To liaise with Government Authorities on any matters pertaining to building regulations.

8) To work closely with the Engineering Team to upkeep and troubleshoot any property maintenance challenges.

Requirements

1) Knowledge of Building M&E operation.

2) Experience in MCST is preferred.

We are an established Executive Search firm in Singapore seeking an enthusiastic and results-oriented Executive Search Consultant to join our growing team.

About the Role:

In this role, you will play a pivotal role in identifying, attracting, and recruiting top executive talent for our clients within the industrial and manufacturing sectors. You will be responsible for the full search lifecycle, from developing a deep understanding of client needs to building relationships with passive and active candidates, conducting in-depth interviews, and managing the offer process.

Key Responsibilities:

• Partner with clients to understand their specific recruitment needs and develop targeted search strategies.
• Conduct comprehensive market research to identify and source top talent within the industrial and manufacturing space.
• Build strong relationships with potential candidates and effectively manage the recruitment process.
• Conduct in-depth interviews to assess candidate qualifications, experience, and cultural fit.
• Prepare compelling candidate presentations and effectively manage client expectations.
• Negotiate offers and manage the onboarding process for successful placements.
• Stay up-to-date on industry trends and maintain a deep understanding of the industrial and manufacturing landscape in Singapore and the region.

Who We Are Looking For:

• 3-5 years of experience in a relevant field, such as industrial/manufacturing, engineering, or sales.
• Strong understanding of the recruitment process from start to finish.
• Excellent research and analytical skills.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and candidates at all levels.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple projects simultaneously.
• A passion for the industrial and manufacturing sectors.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and experienced team.
• Exposure to a variety of industries and senior-level positions.
• Fast-paced and challenging environment that promotes professional growth.
• Be part of a company that is making a real difference in the business landscape.

Location: Novena
Monday to Friday Office Hours
Salary: $2.5k to $3k

Job Responsibilities:

• Supports Outpatient Management Unit (OMU) managers to plan, manage and propagate PSA core knowledge and skills training so as to advance and improve PSA practices in accordance to the institution needs and service direction.
• Delivers effective training for Specialist Outpatient Clinics (SOCs) staff.
• Assists in the development of PSA Propel training curriculum and prepare training manuals, guides and materials for SOCs to ensure staff members develop and maintain a thorough knowledge that is required for SOC operations.
• Supports Manager in collaboration with IT department and Human Resource Development to enhance the quality of education for PSA and trainees.

Requirements:

- Min Nitec/Diploma
- Prior experience working in healthcare/patient service associate will be advantageous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Main point of communication between the company and clients. Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.
• Provide information on services and sample collection requirements for onboarded clients.
• Arrange sample pick up at location as requested by clients.
• Provide information on when and how test results will be available.
• Assist customers with product or service-related questions, issues, and requests.
• Coordinate and ensure new client are created accurately.
• Assist delivery of laboratory results as needed by company or clients.
• Communicate delivery of results to healthcare providers following lab protocols and privacy regulations.
• Accurately update and maintain patient and client information in the healthcare company's database.
• General Administrative tasks relating to Client Service.
• Follow-up and/or notify clients of any rectification and rejection as required by the company.
• Clarify and notify clients of any matters as required by the company.
• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution.
• Escalate complex issues to appropriate departments or management as necessary.
• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.
• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Stay informed about the various diagnostic tests and services offered. Provide accurate and detailed information about our products or services.
• Understand client's needs and provide quick, accurate and satisfactory answers to their queries and concerns.
• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.
• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.
• Safeguard patient confidentiality and privacy (PDPA).
• Handle ad hoc duties as required.

Requirements:

• min. Diploma and above
• Possess 3-5 years prior working experience in customer care / client service functions.
• Possess excellent interpersonal and communication skills
• Team player and able to work independently as well.

Interested candidates please send your updated resume to:

[email protected]

Subject: Customer Service Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599