Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: IT / Consultancy
• Position Title: Sales Account Executive / Key Account Executive
• Working Location: Ubi
• Working Hours: 5 days (Monday – Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $3,500 + Commission + Transport Allowance + Bonus
• Duration: Permanent

Key Responsibilities

• Lead sales efforts for solutions/services, focusing on the corporate and enterprise segments.
• Generate leads and prospects through cold calling to achieve sales.
• Partner with Marketing, Product, Technical, and Pre-Sales teams to complete sales.
• Create quotes and participate in tender processes.
• Seek additional sales opportunities and manage maintenance contracts with existing customers.
• Cultivate and enhance relationships with clients.
• Consistently provide sales funnel and account planning reports.
• Attract new and potential clients.
• Participate in marketing events such as promotions, product launches, and other special events.
• Build and maintain lasting relationships with key and strategic accounts.

APPLY NOW!!!

• Minimum NITEC / Diploma holders or equivalent.
• At least 1 year of experience in Sales and Marketing is preferred.
• Strong interpersonal and communication skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67078 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Improve the suppliers and end-user’s experience.
• Take ownership of sourcing materials and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop SCM procedures, policies and standards
• Keep accurate records and document the actions and discussions
• Market visit (not applicable for indoor staff), analyze statistics and compile accurate reports
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilize the assets to achieve qualitative and quantitative targets
• Maintain an orderly workflow according to priorities

Job Requirements:

• Diploma in any discipline
• Proficiency in English and Chinese to liaise with stakeholders and clients
• Experience in SCM, procurement or customer service support

Job Descriptions

• Managing the daily operations of the property or assist the Property Manager in a site team
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

Job Requirements

• Must be willing to work in a condominium / residential environment
• Diploma/Degree in Property/Estate/Facilities Management/Engineering or equivalent
• Experience in / Exposure to work in MCST environment
• Knowledge in building works and facilities management
• Knowledge of and conversant in the Building Maintenance & Strata Management Act
• Possess good communication skills in liaising with both internal and external stakeholders

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

SUMMARY

Ultra Dynamics Tech Ltd delivers hands-on, immersive, and interdisciplinary applied, Project Based Learning (PBL) in cutting-edge technology, and artificial intelligence, as well as in entrepreneurship, sustainability, STEM, and other areas. We ignite the potential of learners through unique learning experiences and gradually foster engineering thinking, design thinking, and an entrepreneurial mindset. Our approach enables students to acquire robust, holistic competencies and skills to tackle global uncertainties.

We seek a highly motivated and results-driven sales executive to build sales and grow the company by promoting and selling our educational products and programs. The Sales Executive will be responsible for developing and executing sales strategies, building, and maintaining relationships with clients, and achieving sales targets.

KEY RESPONSIBILITIES

• Develop sales strategies to promote the centre's enrichment programs and services to increase revenue and customer base. This may involve collaborating with other team members to create marketing materials, attending trade shows or conferences, and conducting outreach efforts to potential clients.
• Build and maintain relationships with clients, ensuring that they are satisfied with the centre's services and addressing any concerns or issues that may arise.
• Set, analyse and achieve sales targets to guide sales performance in the organisation, evaluate and monitor productivity against business objectives, as well as identify factors that affect sales operations in stores. Develop recommendations for improvement.
• Regularly report on sales performance, providing analysis and recommendations for improvement. This may involve tracking sales data, maintaining the sales pipeline, analyzing market trends, and monitoring competitor activity.
• Collaborate with other departments to ensure the smooth functioning of the centre.

SKILLS & QUALIFICATIONS

• Diploma and above in business administration, Marketing, or a related field.
• Proven work experience as a sales executive or in a similar role.
• Strong communication, negotiation, and interpersonal skills.
• Strong organizational and time management skills.
• Knowledge of the education industry, particularly coding and STEM education is a plus.
• Willingness to work flexible hours, including evenings and weekends.
• If you are a passionate and driven sales professional with a desire to succeed, we encourage you to apply for this exciting opportunity.
• Being bilingual in both English and Mandarin to liaise with Mandarin-speaking stakeholders will be an advantage.

Key Responsibilities:

• You will be responsible for Preparing tenders, proposals and quotations and providing pre- sales and post-sales support and project operations/management.
• Review customer specifications and assist in formulating & communicating the commercial/technical strategy to best address customer needs.
• Understanding of the structure of transmission work & electrical work industry and related customers.
• You will formulate business strategy, strategic leadership for the business development, operations and project management
• Build relationships with clients, government, community and organization that may potentially have commercial interest
• Communication and cooperation with overseas branches and headquarters (Korea)
• To drive constant improvement systems in operations to maintain competitiveness in the market.
• To share thorough knowledge of construction industry, structure, trends, and issues to ensure full discovery and understanding of customer's primary goals, operations, challenges and requirements.
• Identifying and establishing business with cable works, especially strong technical skills of electric market in Singapore.

Valued but not required skills and experience:

•  Internship or work experience in performing Sales & Engineering within the power industry
•  Excellent in Microsoft Office Suite
•  English and Chinese speaking (Korean would be plus advantage)
•  Prerequisite: Singaporean or Foreigner with PR only

Job Description

• Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.
• Performing inventory inspections and reordering supplies and stock as necessary.
• Conducting market research to keep abreast of emerging trends and business opportunities.
• Establishing professional relationships with clients as well as vendors and suppliers.
• Coordinating with the delivery team and following up on delays or orders that have been rescheduled.
• Updating and maintaining records of all orders, payments, and received stock.

Job Requirements

• Bachelor’s degree in business, logistics, or a related field may be required.
• Excellent networking and time management skills.
• Previous experience in a similar position.
• Superb written and verbal communication and negotiation skills.

Key Responsibilities:

• Manage the full recruitment cycle, including job postings, candidate sourcing, conducting interviews, and ensure positive on-boarding & off-boarding experience.
• Handle payroll processing and ensure accurate and timely disbursement of salaries, including IR21 tax clearance.
• Handle HR administrative tasks such as creating/updating employee records, managing leave, and maintaining HR databases.
• Work pass administration
• Manage employee benefits, claims, and welfare programs.
• Assist yearly appraisal process
• Coordinate employee training programs, workshops, and seminars to enhance skills and career growth.
• Assist in organizing company’s events/ activities, promote a positive and inclusive work environment.
• Ensure compliance with local labor laws and regulations and maintain up-to-date knowledge of Singapore's HR best practices and legislative requirements.
• Assist in internal & external audits.

Qualifications and Skills:

• Diploma/ Degree with at least 1-3 years of HR generalist experience.
• Pro-active, resourceful and meticulous with details, passionate about people and with a hands-on mentality.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
• Resilient and organized, with a strong sense of urgency and work well in a fast-paced environment with multiple priorities.
• Able to work with minimum supervision

We are looking for an Executive Engineer to join our team in Singapore office. You will have opportunity to work on interesting projects across wide-ranging sectors and typologies.

Your responsibilities include:

• Conceptualise engineering design and execute the project with the detailed designs.
• Oversee project management including overall responsibility over resources, time allocation, cost, and quality of project deliverables.
• Manage and engage client/consultant/ contractors and local authorities to drive project execution, resolve issues, submission to authorities and overall on-site construction supervision.
• Develop good working relationships with clients and partners in the industry.

What you will need:

• A recognised degree in Civil Engineering from a university recognised by the Professional Engineers Board of Singapore.
• At least 3-5 years of relevant experience in design and project management of HDB public housing projects of various project sizes and typology.
• Strong technical proficiency in engineering analysis and design programmed. Knowledge in BIM will be an advantage.
• Conversant with local authorities’ requirements and submission procedures.
• A good track record of being a project / technical lead for significant / key projects.
• Strong oral and written communication skills, stakeholder management skills.

Our esteemed client, an established MNC, is searching for a Logistics Executive:

Job Responsibilities:

• Coordinate shipments with transportation providers, freight forwarders, and third-party logistics partners to ensure high-quality, timely delivery.
• Communicate effectively with internal and external stakeholders to secure timely deliveries and achieve operational KPIs.
• Provide regular status updates on domestic and international shipments to support internal teams and external customers.
• Collaborate with finance, business partners, freight forwarders, and third-party logistics providers for accurate shipment arrangements, documentation, cargo release, and final deliveries.
• Work closely with freight and ocean forwarders to schedule shipments, track status, and ensure timely delivery.
• Collect, analyze, and report logistics data; collaborate with stakeholders to improve metrics and KPIs for efficient logistics management.
• Conduct monthly analyses of shipping data and present findings to management for informed decision-making.
• Perform trend analysis to identify needed corrective actions and drive implementation of improvements based on findings.
• Participate in initiatives aimed at enhancing daily logistics operations.
• Manage the freight bidding process by preparing RFQs, analyzing bids from carriers/providers, negotiating rates, and selecting cost-effective transportation solutions.
• Lead logistics project activities through Business Process Reengineering (BPR) initiatives to achieve organizational goals in collaboration with logistics project teams.
• Facilitate collaborative logistics activities by coordinating meetings among regional factories to promote information sharing, process improvement, and innovation.
• Drive a culture of continuous improvement in logistics practices across factory locations in Asia while encouraging creativity.
• Ensure accuracy of product HS Codes and tariff descriptions by referencing Japan's HS codes; collaborate with Sales and Regional management for updates or changes.
• Monitor compliance with regulatory requirements related to shipping practices.

Job Requirements:

• Min Diploma or degree in Logistics, Supply Chain Management, or a related field.
• Min 2-3 years in logistics or supply chain, ideally within the manufacturing sector.
• Ability to analyze logistics data for informed decision-making.
• Experience in negotiating rates with carriers and service providers.
• Knowledge of Excel, PowerPoint, and Word is required.
• Knowledge of DX/BPR/RPA Systems: Familiarity with these systems is advantageous.
• Understanding of Regulatory Requirements: Knowledge of customs regulations, shipping laws, and compliance standards relevant to logistics.

Additional Information:

• Salary: Up to SGD 4,300 +AWS +VB (Around 2 Months)
• Working Location: North

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Established since 2001, Preztigez Asia is a Singapore company with over 100 staff. We are looking for flexible and dynamic team members who would like to grow with us. We hope you can join our team!

Job Requirements:

• Able to work on rotating shift which includes weekends and/or holidays
• Strong and dynamic team player
• Positive work attitude
• Possess valid Singapore class 3 driving license and/or PDVL, accident free, minimum 2 years driving experience (insurance requirements)
• Excellent communication and interpersonal skills
• Able to manage a team of drivers
• At least 1 Year of similar work experience (example in logistics / manufacturing / F&B)

Job Responsibilities:

• Comply with and uphold company’s plans and vision
• Organize workflow and ensure that employees understand their duties or delegated tasks
• New Staff onboarding (briefing on SOPs, employee handbook) - as and when hired
• Resolve problems and complaints
• Review and update on staff welfare
• Prepare and submit performance reports
• Able to handle stress and work efficiently
• Maintain effective communication with team members and the management
• Ensures work environments are adequate and safe
• Incident reports - ensure proper process and filing
• Propose and implement staff evaluation
• Familiarise with best industry practices
• Familiarise with laws and regulations
• Any other ad-hoc tasks as assigned by the Management

Communications Executive

Location: Jamiyah Headquarters, Singapore

Job Type: Full-Time (5-Day Work Week, Monday to Friday)

Why Work at Jamiyah Nursing Home?

• Purposeful Work Environment: Be part of an organization that integrates social service values and helping the community.
• Professional Growth: Access training and development opportunities to enhance your skills and contribute to a compassionate and culturally diverse team.
• Positive Impact: Play a crucial role in amplifying the organization's mission, enhancing its visibility, and establishing relationships with various stakeholders.

Key Responsibilities:

• Works closely with the various divisions and departments in Jamiyah, such as the Homes, Centres, and Departments, to develop and execute communications plans in promoting Jamiyah as a whole and individually - its programmes, activities and services.
• Produces well-researched and related communication content for multiple platforms, such as print, websites, email marketing, product descriptions, videos, and blogs.
• Prepares communications for the media, including preparing media invites, media releases, media kits, and other content initiatives. Cultivates and manages relationships with media representatives. Coordinates & handles media on site;
• Researches and writes for publications, print & online. Assists in coordinating all publications.
• Monitors the media for news about Jamiyah and its products or other reports that are relevant to Jamiyah.
• Monitors current news, and trends so as to keep Jamiyah in the forefront of what is happening around the world, especially for non-profit organisations.
• Prepares content such as speeches, scripts for videos, emcees, storyboards etc.
• Assists with preparations and on-site management of Events.
• Carries out other duties as directed by HOD or Senior Management.

What We’re Looking For:

• Degree in marketing and/or communications preferred.
• Minimum 2 years’ proven experience in marketing and/or communications, developing and implementing digital marketing strategies.
• Experience in events management will be an added advantage.
• Strong analytical, interpersonal and communication skills.
• Excellent research and writing skills.
• Willing to work beyond normal working hours and weekends, if required.

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.

DUTIES AND RESPONSIBILITIES

Market the programme to SMEs, institutions of higher learning, students and external partners through telemarketing and events including career fairs, talks, field trips, etc.

Handle inquiries on programme from external parties

Evaluate applications based on the programme criteria

Conduct interviews, shortlist candidates and facilitate matching between applicants and participating companies

Follow-up and monitor the status of applicants, study award matches and grant funding through working closely with participating companies

Provide day-to-day administrative support which includes collation of information, processing applications, maintenance of applicants’ database and records, generating reports, preparation of documents and filling, etc.

Other ad-hoc duties assigned

REQUIREMENTS

Preferably a Diploma holder with at least 1-2 years of working experience. (Fresh Graduates may apply)

An extrovert and vibrant personality would be an value - add

Posses strong planning and organizing skill

A good team player and results-oriented

Proficient in MS Office Applications: Word, Excel and Powerpoint

You will provide administrative support to the nursing department and reporting to the Director of Nursing to ensure smooth running of the office. Administrative duties include collation and submission of data to relevant stakeholders, scheduling of meetings and booking of rooms, maintaining databases or records, minutes recording, application of relevant equipment or access for nurses. You will also be involved in the major events and projects as well as provide other administrative support for the department.

Requirements

• Recognised Diploma in Business or its equivalent with at least 2 years’ of relevant working experience
• Good interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, Power point)
• Good oral and written communication skills

Attributes:

1. Technology savvy or have a well exposed lifestyle

2. Good command of English and any other 2nd language

3. A strong Interest in Marketing Communications & the Events Industry Great eye for details

4. Able to generate ideas & good with creating event titles

5. Able to work independently with minimal supervision but also a team player

6. Good with MS office & Power point presentations

7. Resourceful and a good problem solver

8. Candidates with no experience and interested in Events Industry are welcome

9. Knowledge of design software such as Photoshop / Illustrator is a plus but not a requirement

Job Requirements

1. Creating proposals for potential events partners, corporate clients

2. Leading & overseeing design development

3. Creating proposals for client events that includes event program, activities, entertainment proposals, venue proposal and other requirements

4. Presenting proposals to clients

5. Travel when required

6. Min 2 years experience preferred

- 1-2 years full time outsource contract (renewable)

- Up to $2300 + PB

- Mon to Fri + Alternate Saturday

- AMK

Job Responsibilities:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Period:

• 1 - 2 years full time outsource contract (renewable based on performance and headcount needs)

Location:

• Ang Mo Kio

​Working hours:

• Mon to Fri: 8.30am- 6pm (Alternate Sat: 8.30am-12.30pm) OR Mon to Fri: 8.30am-5.30pm (Alternate Sat: 8.30am-12.30pm)

Salary:

• Up to $2,300 + Performance Bonus

Job Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

​

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Production Packer | Gross can reach $2300 | Admiralty

Working hours: Monday to Friday 8am-5.45pm
Meal Break: 45 mins
Tea Break: 15mins
Salary : $1,600 + Allowances + OT
Gross : $$2000-$2300
Location : Woodlands Terrace
Company transport provided at various area (Yishun, Admiralty, Woodlands, Marsiling, Lakeside)

Job Description:

• Responsible for daily manufacturing operations
• To received Finished Products from production
• Picking, packing plastic audio buttons & panels

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

* Location: Ubi

* 5 days 9am - 6pm

Responsibilities

• Lead the creation and execution of brand and product marketing strategies to meet business goals and boost revenue and engagement.
• Manage social media content strategy to increase awareness, conversions, and engagement.
• Plan and create short video content to support marketing goals.
• Build and maintain partnerships with influencers, media, other brands, and stakeholders.
• Run paid advertising campaigns on social media to increase online visibility and achieve goals.
• Host and manage livestreams for product launches and online sales, engaging directly with the audience.
• Work with the eCommerce and trade marketing teams on brand campaigns and product launches.
• Write clear and engaging content for social media, blogs, and newsletters.
• Prepare monthly reports on brand and competitor performance, providing insights and identifying growth opportunities.
• Keep up with industry trends to ensure our content is fresh and relevant.
• Perform other tasks as needed.

Requirements

• Degree or diploma in business, marketing, or related field.
• 2-3 years of experience in a 360-marketing role, ideally in FMCG/beauty.
• Passionate about social media trends, especially TikTok and Instagram; skilled in creating/editing short-form videos and hosting livestreams.
• Familiar with WordPress and blog content creation.
• Strong aesthetic sense; basic skills in Adobe Illustrator or online image-editing software like Photopea preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Our client is from Construction industry. Due to their current expansion plan, they are looking for a HR Executive - Recruitment to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Support recruitment activities, including posting job advertisements, candidates screening, and interview arrangement.
• Manage the onboarding and offboarding processes.
• Organize and oversee training and development programs.
• Handle payroll processing.
• Manage applications, renewals, and cancellations of work passes.
• Handle general matters, including updating residential addresses, managing levy waivers, medical check-ups for new hires, etc
• Conduct market surveys for MOM, IRAS, CPF, WDA, and other HR-related studies.
• All other adhoc duties as assigned.

Requirements

• Minimum NITEC in HR Manager/ Business Administration or equivalent.
• Min 2 years relevant experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

• Oversee the employee lifecycle from staff planning, recruitment, on-boarding to performance & talent management, recognition & reward, learning & development, demobilisation/exit etc.
• Partner closely with business and project leaders to provide advice and guidance on all HR topics (i.e. local labour regulations, organisational and people-related strategy)
• Business partnership to projects/ business units focusing on their HR tactical and operational needs (i.e. employee engagement, talent acquisition, international mobility, salary review, performance management and talent development) and ensuring adherence to regional and global practices and policies
• Being a HR Professional focal point for managers and employees at all levels
• Ensure the statutory requirement and compliance in line with labor law
• Support and coordinate with global mobility team and be the local point of contact for project’s transfers and missions.
• Support HR initiatives, programs, and projects

Requirements:

• Possesses good experience in HR without needing too much guidance beyond the initial settling into the new environment and work processes
• Someone who is independent, takes initiative and is hands on.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

- Permanent

- $2800 - $3400

- Mon to Fri: 9am-6pm

- Toa Payoh

We are seeking a highly motivated and experienced Customer Service Executive cum Trainer to join our dynamic team. The ideal candidate will serve as the primary point of contact for tenants residing in properties managed by our company, ensuring a seamless experience through prompt and clear communication. In addition to handling customer queries, this role will also involve delivering training sessions aimed at improving customer service processes and skills within the team.

Responsibilities:

1. Customer Service:

• Serve as the main point of contact for tenants, addressing inquiries, concerns, and requests via phone, email, and in-person interactions.
• Respond to tenant queries in a timely and efficient manner, ensuring resolution of issues related to property management, maintenance, billing, and other tenant services.
• Maintain a high standard of communication, ensuring clarity, professionalism, and friendliness in all interactions.
• Handle customer complaints with patience and empathy, escalating cases to senior management when necessary.
• Provide follow-up to ensure tenant satisfaction and resolve any lingering concerns.
• Work closely with property management teams to coordinate solutions for tenants and ensure smooth day-to-day operations.

2. Training & Development:

• Conduct training programs for new customer service staff to equip them with knowledge about company processes, communication protocols, and tenant management strategies.
• Develop and maintain training materials, such as guides, FAQs, and templates, for the customer service team.
• Train employees on how to handle tenant inquiries effectively through email and phone.
• Identify knowledge gaps within the team and provide one-on-one or group training sessions to address them.
• Stay updated on best practices in customer service and incorporate them into training modules.

3. Communication & Coordination:

• Liaise with internal teams, such as property managers and maintenance staff, to ensure tenant issues are resolved promptly.
• Communicate updates, policy changes, and new services to tenants, ensuring they are well-informed.
• Keep accurate records of tenant interactions, inquiries, and complaints to track performance and ensure a high level of customer satisfaction.

4. Performance Tracking & Reporting:

• Monitor key customer service metrics (e.g., response time, customer satisfaction scores) and report on performance to management.
• Provide feedback on areas for improvement based on tenant feedback and team performance.

Duration:

Permanent

Salary:

• $2800 - $3400

Working hours:

• Mon to Fri: 9am to 6pm

Location:

• Toa Payoh

Requirements:

• Experience: 3-5 years of experience in customer service in any industry, preferably with experience handling customer queries via email and phone.
• Communication Skills: Exceptional verbal and written communication skills with a strong ability to communicate clearly and effectively.
• Training Experience: Previous experience in training customer service teams is preferred, with a solid understanding of training methodologies and materials development.
• Technical Skills: High proficiency in using email, phone systems, and other customer service software or tools to manage tenant queries.
• Problem-Solving: Ability to handle customer complaints with tact, empathy, and quick thinking to find suitable solutions.
• Team Player: Ability to collaborate effectively with different departments and contribute to a positive work environment.

Preferred Qualifications:

• Experience in property management or real estate is an added advantage.
• Proven ability to work in a fast-paced environment while managing multiple tasks.
• Strong organizational skills with attention to detail.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23117747​)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg