• Position : EA Executive/EA Assistant Manager
• Location : Midview City- Near Brighthill MRT
• Working hours : 5 days work week: Monday- Friday: 8.30am – 6.00pm
• Salary (commensurate with experience) : Up to $6000 basic + AWS + Variable Bonus + Medical + 12-14 days annual leave
• Duration : Permanent
• Industry : Food & Beverage Services

Main Responsibilities:

• To handle Sales & Operations of the Company
• Liaise with Customers and Candidates
• Communicate with Relevant Governmental Authorities
• Overseas Day-To-Day EA Activities

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• At least 2 years of relevant experience
• Possess CEI (KAH) or CEI (Basic)
• Familiar with WPOL & EPOL and other MOM’s Online Portal
• Responsible, Hardworking and Able To Work Independently

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Location: Penjuru Lane

Salary: $2,800 - $3,500

Working days: Monday - Friday, 8:30am – 5.30pm

Responsibilities:

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance, etc
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gears registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out tool-box meetings for all the vessels and attend to vessel inspections.
• To work closely with the HES team to ensure smooth implementation and compliance of company's safety and quality standards
• To assist in investigating any defects / failures occurred and reporting all vessels incidents, near misses to prevent and eliminate any potential incidents
• To assist in maintaining crew records that inclusive of certificates, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignments as and when required.

Job Requirements:

• Relevant working experience
• Proficiency in Microsoft Office
• Valid Class 3 Driving License

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Senior Warehouse Executive / Assistant Manager

Working Location: Changi Airfreight centre
Working hours: Mon-Fri 9am-6.30pm
Basic Salary: $3000-$5000

Responsibilities:
(Warehousing & Distribution)

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Key Responsibilities

Primary Responsibilities and Duties (80%)

• Maintain In-hospital EP equipment and consumables required for CE and DO response (include medical equipment in ED, ICU, PACU, Wards, and Decontamination equipment and PPE).
  • Responsible for the budget and funding required response Area’s equipment and consumables.
  • Oversee the planning and execution of the equipment and procurement purchases and claims.
  • Prepare and coordinate the procurement of maintenance contracts.
  • Maintain the asset tracking for ownership, reporting, maintenance, and deployment to ensure hospital's logistic readiness are maintained.
  • Review hospital CE and DO equipment requirements.
  • Oversee storerooms for CE and DO assets that are not able to be deployed for BAU during peacetime.
  • Decommission end-of-life assets.
  • Prepare and provide quarterly logistics readiness reports under EPPF KPI reporting.
• Maintain DSMC Field Medical Team (FMT) equipment and consumables.
  • Plan the budget and funding required for DSMC FMTs equipment and consumables.
  • Oversee the planning and execution of the equipment and procurement purchases and claims.
  • Maintain the asset and consumable tracking to ensure operational readiness.
• Maintain VVIP Medical Team equipment and consumables.
  • Plan the budget and funding required for VVIP Medical Team equipment and consumables.
  • Oversee the planning and execution of the equipment and procurement purchases and claims.
  • Maintain the asset and consumable tracking to ensure operational readiness.

Secondary Responsibilities and Duties (20%)

• Aid the department managers in the execution of Hospital decontamination exercise.
• Aid the department managers in the conduct of Exemplary Leader Development Program (ELDP).
• Perform secretariat duties as assigned by the department managers.

Key Requirements

• Min. Degree
• Minimum of 2 years' experience in logistics-related work.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office

An Establisted Shipping Company based in Singapore & China is looking for Accounts Assistant

• Min Diploma in Accounting

• Responsible for invoicing / partial accounts

• Experience in Shipping Industries will be advantage

• Knowledge of QuickBooks is preferred

• Committed & Meticulous with an eye for detail

• Dedicated & hard working

• New school graduate are welcome to apply

Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office.

Key Responsibilities:

Full Set of Accounts Management: Independently manage the complete set of accounts for various clients, ensuring accuracy and timeliness.

Month-End Closings: Execute month-end closing processes efficiently for multiple companies.

Management Accounts Preparation: Develop comprehensive monthly management accounts and reporting packages.

Group Account Consolidation: Handle the consolidation of financial statements for simple to complex group structures.

Financial Statement Compilation: Prepare financial statements in line with Financial Reporting Standards.

Mentorship: Guide and mentor junior associates, fostering their professional growth.

Team Supervision: Oversee junior associates to ensure high-quality work and achieve departmental goals.

Financial Management Support: Assist in delivering expert financial management services to our clients.

Problem-Solving: Address and resolve accounting issues promptly as they arise.

Client Advisory: Provide clients with insightful advice on finance operations, accounting systems, and reporting requirements.

Ad-Hoc Assignments: Tackle special projects and assignments as needed.

Job Requirements:

Educational Background: Diploma or Degree in Accountancy. Professional qualifications such as ACCA are a plus.

Relevant Experience: 2-3 years of proven track record in full sets of accounts (AP/AR/GL) and team supervision.

Tax Guidance: Knowledge and experience in tax computation and advisory for clients will be highly advantageous.

Ethics and Integrity: Honest and trustworthy, with a solid understanding of International Financial Reporting Standards and Singapore Taxes.

• Building relationshipsAccount managers are responsible for developing and maintaining long-term relationships with clients. They act as a liaison between the client and the company, ensuring that the client's needs are understood and met.
• Managing salesAccount managers are responsible for managing sales, including achieving sales targets and delivering sales presentations.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and addressing client concerns.
• Collaborating with internal teamsAccount managers work with different internal teams to ensure that the client's needs are met. They may also collaborate with internal teams to develop customized solutions or proposals.
• Conducting account reviewsAccount managers conduct regular account reviews to assess client satisfaction and identify opportunities for upselling or cross-selling.
• Preparing sales reportsAccount managers may be responsible for preparing sales reports.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be confident and assertive when pitching to clients

Job Summary:
We are seeking a diligent and detail-oriented Accounts Assistant to support our finance department in managing day-to-day accounting tasks. The ideal candidate will have a strong understanding of accounting principles and experience in assisting with accounts payable, receivable, payroll, and financial reporting. This role is an excellent opportunity for individuals looking to develop their career in accounting and finance.

Key Responsibilities:

• Accounts Payable:Process and manage supplier invoices, ensuring accuracy and timely payments.
  Reconcile supplier statements and resolve any discrepancies.
  Assist with the preparation and processing of payment runs.
  
• Accounts Receivable:Process sales invoices and ensure timely collection of outstanding payments.
  Follow up with customers on overdue accounts and maintain accurate records of communications.
  Assist with bank reconciliations and ensure receipts are posted correctly.
  
• General Ledger:Assist in maintaining accurate financial records and updating the general ledger.
  Help in preparing month-end and year-end journal entries.
  Support with the preparation of financial reports, such as profit and loss statements and balance sheets.
  
• Payroll:Assist in the preparation of payroll data, ensuring accurate and timely processing.
  Maintain employee records related to payroll, benefits, and deductions.
  Process expense claims and ensure compliance with company policies.
  
• Financial Administration: Help with the preparation of GST returns and other regulatory filings.
  Assist in budget preparation and forecasting.
  Provide administrative support to the finance team as required.
  
• Other Duties: Assist with audits by providing necessary documentation and reports.
  Perform any other duties as requested by the finance manager. Assist with other administrative matters when needed.
  

Key Skills & Qualifications:

• Education: Minimum diploma in Accounting, Finance, or a related field is preferred, or equivalent experience.
  
• Experience:Previous experience in an accounts assistant or similar role is desirable.
  Experience with accounting software (e.g., Xero, QuickBooks, Sage) is advantageous.
  
• Skills:Strong understanding of accounting principles and practices.
  Proficient in Microsoft Excel and other Microsoft Office applications.
  Excellent attention to detail and accuracy.
  Good organizational skills with the ability to prioritize tasks effectively.
  Strong communication skills, both written and verbal.
  Ability to work independently as well as part of a team.
  

Personal Attributes:

• A proactive approach to problem-solving and willingness to learn.
• Ability to handle sensitive and confidential information with discretion.
• Time management skills and ability to meet deadlines.
• Strong work ethic and a high level of professionalism.

Job Description & Requirements

• Processing payment and prepare cheque
• Supporting Accountant in data entry and information gather for reports purpose
• Record financial transactions, including accounts payable, accounts receivable, and general ledger entries.
• Process and verify invoices, match them with purchase orders and delivery receipts, and ensure timely payment to vendors.
• Assist in preparing financial reports, including balance sheets, profit and loss statements, and cash flow statements.
• Review and process employee expense reports, ensuring adherence to company policies and verifying supporting documentation.
• A/R, A/P transactions
• Any other ad-hoc work instructed by superior for account related matters

REQUIREMENT /QUALIFICATION

• Min in Degree Accountancy
• Accounting knowledge is necessary
• Proficiency in using accounting software and Microsoft Office applications.
• Strong attention to detail and accuracy in data entry and financial records.
• Excellent organizational and time management skills.
• Ability to work collaboratively in a team environment.
• Basic understanding of financial regulations and compliance.

AccVisory Pte Ltd

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccVisory, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

Over the years, we have incorporated new technologies, such as robotic process automation (RPA) into our work areas so as to get ourselves future-ready for opportunities in professional services afforded through digitalisation.

Working here gives you an opportunity to acquire new and emerging skill-sets, such as digitalisation, accountancy advisory or data analytics that are associated with the evolving role of an accountant.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accvisory.com for more information about us.

Accounts Specialist

Your professional designations are as follows:

Accounts Specialist -> Corporate Services Specialist

Job Description:

Reporting to the directors, your main role is to be a fieldwork team leader on accounting and related assignments, ensuring that these assignments are planned, executed, documented and concluded based on the relevant professional standards;

Specifically, your areas of responsibilities are to:

• Provide guidance and supervise the work of junior colleagues on the accounting and related assignments;
• Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties using robotic process automation (RPA) technology;
• Assist in the functions of client portfolio management;
• Ensure all clients’ needs are met in regards to answering queries promptly, building relationship with client and anticipating requirements;
• Provide clients with value-adding recommendations for improvements in processes and controls;
• Participate in sales and marketing activities;
• Prepare payroll reports, administration of payroll funds and CPF contribution;
• Assist to prepare corporate and individual tax computations and returns;
• Liaise with tax and audit parties

Job Requirements:

• Degree in Accountancy or a professional qualification under ACCA, SCA and ICAEW schemes
• Minimum 2-3 years accounting/audit work experience in a public accounting firm
• Conversant and understanding of Singapore Financial Reporting Standards and Company Act
• Leadership skills to lead a team of junior accountants
• Proactive, committed and a team player
• Possess strong interpersonal skills
• Possess initiative and ability to work independently
• Proficiency in both written and spoken English and Chinese
• Able to commence work immediately

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

• Preparation of cheque payments, payment certificates, outstanding payables report
• Management of monthly cash book - payment vouchers, cash vouchers, showroom vouchers
• Verifying of staff claims
• Filing, archiving and safekeeping for all invoices and statement of accounts
• Bank Statement & Cash Book reconciliation
• Calling customers for payment and follow up on receivables issues and security deposits
• Other assigned ad hoc duties

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

• Building relationshipsAccount managers establish and maintain professional relationships with clients. They also work to increase customer satisfaction and retention.
• NegotiatingAccount managers negotiate and close business contracts with clients. They also mediate between the company and its customers.
• Tracking metricsAccount managers track and forecast key account metrics, such as quarterly sales results and annual forecasts.
• ReportingAccount managers prepare reports on account status and present insights to management. These reports can help the company identify buying patterns.
• CollaboratingAccount managers collaborate with internal teams to ensure that products or services are delivered smoothly. They also stay up to date on industry trends and competitors to provide valuable client insights.
• CommunicatingAccount managers act as a communication link between a client and a business. They communicate with the company's upper management to keep them updated on customer-related issues.
• Managing accountsAccount managers manage a portfolio of accounts to achieve long-term success. They also oversee account representatives to boost sales.

Account managers work in a variety of industries, including marketing, finance, event planning, software, and advertising

Job brief :

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Responsibilities:

• Install and configure software and hardware

• Manage network servers and technology tools

• Set up accounts and workstations

• Monitor performance and maintain systems according to requirements

• Troubleshoot issues and outages

• Ensure security through access controls, backups and firewalls

• Upgrade systems with new releases and models

• Develop expertise to train staff on new technologies

• Build an internal wiki with technical documentation, manuals and IT policies

Requirements and skills:

• Proven experience as a System Administrator, Network Administrator or similar role

• Experience with databases, networks (LAN, WAN) and patch management

• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

• Ability to create scripts in Python, Perl or other language

• Familiarity with various operating systems and platforms

• Resourcefulness and problem-solving aptitude

• Excellent communication skills

Job Description

• Deal with all matters pertaining to Work Place Occupational Health and Safety of the Project Site
• Conduct Mass Toolbox Meeting
• Conduct Monthly WSH Committee Meeting and Conduct Weekly WSHO site inspection
• Conduct Emergency Preparedness Exercise (eg Fire Drill)
• Conduct Internal Safety Audit
• Perform daily site inspection to ensure compliance to all legal & other requirements
• Identify unsafe work practices / work conditions and implement control measures to rectify unsafe work
• Ensure all control measures that are being recommended are implemented properly
• Monitor & assess on the effectiveness of all recommended control measures
• Ensure all personnel on site complied to all in-house rules & regulations
• Ensure all activities / procedures complied to all statutory requirements
• Review Safe Work Procedures / Risk Assessment
• Conduct training for staff & workers to create awareness of Safety Measurement
• Conduct presentations ( Safety Management System) to Client / Consultant
• Promote Safety Culture / Safety Attitude
• Evaluation on the Safety Performance of all subcontractors
• Maintain and conduct Risk Assessment
• Initiate and follow up corrective actions and non-conformities
• Prepare and update incident/accident analysis
• Assist Project Manager in investigating accidents cases, prepare I-report, prepare in-house accident investigation report

Job Requirements

• Min 5 years of relevant working experience in the building construction industry
• Diploma in Engineering/ Environmental/Health/Safety) or equivalent will be preferred
• Possess a valid registration with MOM as Workplace Safety and Health Officer (WSHO)

▶️ Basic up to $2500
▶️ Monday - Friday (7:00am - 4:00pm), Lunch Break (30 minutes)

Job Title: Administrative cum Logistics Officer

Company: RICO DfMA Technologies Pte Ltd

Location: Kranji

Job Type: Full-time

About Us

RICO DfMA Technologies Pte Ltd is a STAS Accredited Prefab MEP Manufacturer, specializing in MEP Plant and Distribution Modules. We're seeking a highly organized and detail-oriented Administrative cum Logistics Officer to join our dynamic team.

Job Summary

We're looking for a skilled Administrative cum Logistics Officer to oversee various administrative tasks, including HR, finance, procurement, logistics, and record-keeping. The ideal candidate will be able to work independently, prioritize tasks effectively, and maintain confidentiality.

Responsibilities

- Manage general administrative tasks, such as correspondence, filing, and data entry

- Handle HR-related tasks, including employee data management, leave administration, and benefits coordination

- Draft quotations, invoices, and other financial documents

- Procure goods and services, including obtaining supplier quotations, issuing purchase orders, and managing inventory

- Coordinate logistics, including arranging delivery of prefab MEP modules to construction sites

- Maintain accurate records, including financial documents, employee records, and inventory management

- Schedule machine maintenance and ensure license renewals are up-to-date

Requirements

- 2+ years of experience in administration, HR, or a related field

- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook

- Excellent organizational, communication, and interpersonal skills

- Ability to work independently and maintain confidentiality

- Strong attention to detail and analytical skills

What We Offer

- Competitive salary and benefits package

- Opportunity to work with a innovative and dynamic company

- Collaborative and supportive team environment

- Professional development and growth opportunities

How to Apply

If you're a motivated and organized individual looking for a new challenge, please submit your resume and cover letter to [email protected] and cc to [email protected]. We look forward to hearing from you!

• Plan and direct food preparation and culinary activities
• Modify menus or create new ones that meet quality standards
• Estimate food requirements and food/labor costs
• Supervise kitchen staff’s activities
• Arrange for equipment purchases and repairs
• Recruit and manage kitchen staff
• Rectify arising problems or complaints
• Give prepared plates the “final touch”
• Perform administrative duties
• Comply with nutrition and sanitation regulations and safety standards
• Keep time and payroll records
• Maintain a positive and professional approach with coworkers and customers

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

Responsibilities:

• New Product Planning:
  -Analyze industry trends, market data, and customer insights to generate actionable ideas and information for NPD.
  -Define competitive positioning and unique selling propositions (USPs) for products.
• New Product Development (NPD):
  -Manage the entire NPD process, from concept to completion, including new products and reformulations.
  -Collaborate with cross-functional teams (Regulatory, Marketing, Supply Chain, contract manufacturers, R&D, and Quality) to ensure on-time product delivery.
  -Source and liaise with contract manufacturers and formulators; act as the primary contact for NPD and formulation discussions.
  -Review formulas and ingredient/design statements to ensure regulatory compliance.
  -Understand product challenge tests, stability, and compatibility studies.
  -Research market pricing, create product cost data, and propose competitive pricing.
• New Product Introduction:
  -Conduct product training for regional trainers, marketing teams, and sales leaders.
• Post-Launch Product Management:
  -Analyze product performance and recommend necessary actions.
  -Manage feedback and provide customer-centric, technically sound responses.
  -Address corrective and preventive actions (CAPA) raised by Quality.
• Contribute to and implement standard procedures aligned with industry standards and QMS requirements for product development and management activities.
• Perform additional duties and projects as needed to achieve company objectives.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• At least 2 years of experience in product development/management in the cosmetic or skincare industry.
• Experience in beauty, personal care, or medical devices is a bonus.
• Passion for marketing beauty, skincare, personal care, and/or beauty device products.