• Maintain and upkeep the office space and facilities.
• Responsible for procurement, inventory record, data update and archiving and payment arrangements.
• Arrange and coordinate the renewal of season parking and duty roster.
• Arrange and coordinate workstation setup and related work.
• Any other matters/ projects that the management may require assistance with from time to time.

Requirements

• Diploma in Business Admin, facilities management or other relevant disciplines
• Preferably at least 2 years of experiences in office management / facilities management in large and established organization
• Ability to work independently, problem solve and drive decision making in a rapidly expanding and fast paced environment.

114

1. Client Relationship Management:Build and maintain long-term relationships with clients and stakeholders.
   Ensure client satisfaction through effective communication and problem-solving.
   
2. Networking:Attend industry events, conferences, and meetings to expand professional networks.
   Collaborate with internal teams to address client needs and improve service delivery.
3. Goal Setting:Develop and implement strategies to achieve business growth objectives.
   Set performance targets and track progress.
   
4. Partnership Development:Explore and secure partnerships with other businesses to expand the company’s reach.
   Work with external vendors or collaborators on mutually beneficial projects.
   
   

Job Scope

· Issue invoices, delivery order, credit note, debit note, and intercompany billing

· Daily and monthly receipts reconciliation

· Posting of incoming receipts

· Maintain and update vendor list and profiles

· Handle month-end vendors payments

· Assist in month-end closing processes

· Preparation and posting of journal entries

· Manage and prepare ageing reports

· In charge of bank reconciliation and updating of daily cash book

· Maintain good filing system and data entry

· Handling administrative functions

· Perform other Ad-Hoc duties as assigned

Job Requirements:

· Higher Nitec in Accounting & Finance or equivalent;

· At least 1 year of experience in accounting & finance;

· Understanding of accounting principles;

· Ability to work in a dynamic environment;

· Ability to work independently with a high degree of accuracy and efficiency;

Job Description:

We are looking for a highly motivated and skilled Assistant Sous Chef to join our dynamic culinary team. The ideal candidate will support our Sous Chef in managing daily kitchen operations, ensuring the highest standards of food quality, and upholding the unique flavors of our Nyonya cuisine. This is a fantastic opportunity for someone with a strong culinary background and a passion for heritage food.

Key Responsibilities

• Assist the Sous Chef in overseeing food preparation and kitchen operations.
• Ensure that all dishes are prepared to the highest quality and consistency
• Supervise and train kitchen staff, ensuring adherence to hygiene and safety standards
• Collaborate with the culinary team to develop new menu items and refine existing recipes
• Manage inventory, order supplies, and maintain stock levels
• Ensure that the kitchen is clean, organized, and compliant with health regulations
• Take charge in the absence of the Sous Chef and lead the team effectively

Qualities:

• At least 2 years of relevant working experience
• Expertise in cooking Nonya cuisine not necessary but an added advantage
• Possess passion and interest in new recipes and products
• A team player who works efficiently to fulfil the production demands
• Willing to keep learning to broaden knowledge and harness new methods of production

Working Hours:

• 7-9 hours work per day
• 6 days’ work week

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

At Pacific Prime Insurance Brokers Singapore, we are a leading insurance brokerage offering a comprehensive range of insurance solutions. Our mission is to empower clients with the knowledge and resources they need to make informed decisions about their insurance needs.

What We Offer:

• Competitive Compensation: A competitive base salary with an attractive commission structure.
• Comprehensive Benefits Package: Health, wellness, and lifestyle benefits designed to support your well-being.
• Career Advancement: Opportunities for growth and advancement within our rapidly expanding organization.
• Training Programs: Comprehensive training programs designed to equip you with essential skills for success.
• Inclusive Culture: A collaborative and supportive environment where your contributions are valued.

Key Responsibilities:

• Business Development: Proactively identify and secure new business opportunities in the health insurance industry.
• Client Engagement: Deliver exceptional customer service to ensure high levels of client satisfaction and retention
• Relationship Management: Foster and maintain strong relationships with clients and key stakeholders.
• Market Insight: Monitor and analyze market trends to identify growth opportunities and refine sales strategies.

Who You Are:

• Strong Communicator: Possess excellent interpersonal skills, effectively engaging diverse audiences.
• Self-Starter: Driven and proactive, you thrive in both collaborative environments and when working independently.
• Results-Oriented: A positive attitude and a strong focus on achieving sales targets.
• Proactive Problem Solver: With a service-oriented mindset and a positive attitude, you are always ready to tackle challenges effectively.

Qualifications:

• No prior sales experience is necessary; we seek candidates with passion and a strong desire to learn
• Holding SCI certifications (BCP, PGI, ComGI, HI) is a plus
• Proficiency in additional languages (e.g., French, Indonesian, Russian, Spanish, Hindi, Portuguese, Mandarin) is an advantage, as we work mainly with foreigners.

Join Us! If you’re excited about advancing your career in sales and making a real difference in the insurance industry, we’d love to hear from you!

· Provides secretarial and administrative support e.g. calendar management, travel scheduling/arrangements, processing of expense claims and carrying out any ad hoc tasks if needed.

· Responsible for other administration works: taking notes/minutes at meetings; devising and maintaining office systems, including data management, filing, arranging travel and accommodation, support in tracking spend

· Plans and schedules meetings, conference calls, high profile offsite or in-house conferences involving key executives of the BUs. Coordinates logistics for these meetings and conferences with minimum supervision.

· Gathers and compiles data required for presentation materials.

· Acts independently in referring matters to other executives for appropriate actions.

· Coordinates with other secretaries of the functional heads of the BUs on administrative and functional details.

· Prepares annual forecast and budget submission.

· Reading and reviewing incoming emails, corresponding on behalf of the manager as necessary and within his/her scope of jobs; screening phone calls, enquiries and requests, handle as appropriate.

· Managing, organizing, and maintaining agenda, meetings, appointments; ensuring that his/her manager is well prepared for meetings;

· Tracking/monitoring priorities of the manager. Under direction from the manager, delegating work to others in the manager's absence.

· Support other team members when applicable in administrative support

· Ad hoc projects follow up

Senior Accounts Executive ( Full Sets )

Salary: $ 3200 - $ 3600 (Depends on Work Experiences)
Working Time: Monday to Friday, 8am - 5pm
Working location: Ang Mo Kio

Job Responsibilities

Supervision and Team Management:

• Oversee the daily operations of the accounting department.
• Provide guidance, support, and supervision to accounting staff.
• Leading and motivating the accounting team in order to achieve the set OKR and KPI
• Ensure that team members adhere to accounting principles and company policies.
• Prepare financial forecast for inter-companies billing.
• Work with department heads to align financial goals across the company

Financial Reporting:

• Maintain Full set of accounting records for multiple companies.
• Prepare staff allocation report.
• Work closely with external counterparties for completion of monthly/yearly closing.
• Provide reliable data for cash flow projections.
• Prepare and review quarterly GST reporting.
• Prepare monthly accounting schedule.
• Prepare and review group of month-end closing report to managements.
• Oversee the preparation of financial statements, ensuring accuracy and compliance with accounting principles and standards.
• Ensure timely completion of monthly accounts of companies directly under your responsibility and other group of companies handled by accounting staff.

General Ledger Management:

• Oversee general ledger activities, including journal entries and account reconciliations.
• Ensure all financial transactions are recorded accurately and on time.
• Reviewing financial statements for accuracy and make adjustments when needed.
• Implement and maintain internal controls to protect company assets.

Compliance and Regulations:

• Stay updated on accounting regulations and ensure the company stays compliant..
• Ensure compliance with local government requirements and timely reporting to relevant regulatory bodies.
• Coordinate with auditors and external consultant on compliance matters.

Process Improvement:

• Identify areas for improvement and increase efficiency in accounting processes.
• Implement best practices to streamline accounting procedures.
• Participate in system upgrades or implementations.
• Perform other related duties as assigned by immediate superior.

Job Requirement

• Diploma or Accounting qualifications.
• Minimum 2 years of relevant experience in accounting job, ability to maintain full set of accounts will be an advantage.
• Proficient in MS Excel and common accounting software.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

Account Assistant Roles & Responsibilities·.

Prepare and provide invoices to customers through multiple channels (e.g. mail, e-mail etc.).

· Issue customer account statements.

· Perform AP/AR function.

· Answer and resolve any queries received from customers regarding billing.

· Send reminders, and contact customers for follow-up on payments.

· Assist with other administrative tasks as required.

. Match/Check Delivery Order/Purchase Order/Tax Invoice.Required Skill(s)·

. Candidate must possess minimum LCCI dipolma;

· At least 2 years of working experience in a related field is preferred;

· Excellent time management and organization skills;

· Proficient in MS Office is a must;

· Proactive and mature working attitude;

· Ability to communicate with our customer/supplies.

· Able to work 5.5 days with alternate Saturday off.

What to expect as an Administrative Executive with us

As an Admin Executive in our Singapore office, you will be in-charge of several activities pertaining to the administration of the office. You will be working closely with the team of consultants located in Singapore but might have the opportunity to work with other offices in the region (i.e. Hong Kong, Beijing, New Delhi).

Your role will encompass the following tasks:

• Greet office visitors, and maintain office efficiency by arranging repairs
• Administrative support and office logistics coordination for the Singapore office
• Organise and schedule meetings
• Assist on business travel bookings, administrative support (scheduling, expenses, timesheets, etc.), organise internal events, commercial activities, and seminars.
• Procurement of office supplies
• Provide support on the business development side
• Other tasks: recruitment and providing administrative support to the Hong Kong and Beijing offices, etc.

Requirements

We are looking for a candidate who is flexible, dynamic, have a sense of ownership and self-confident yet humble. You will need to demonstrate curiosity, enthusiasm, common sense and attention to detail.

Preferably you will:

• Have strong time-management and multitasking abilities
• Have good oral and written communication skills in English
• Be roficient in MS Office

LEADING THE MARKET SINCE 1969 - Self-Adhesive Tape Manufacturer & Distributor

We are hiring and looking for resourceful and highly motivated individuals to join our expanding Marketing teams as:

Sales Executive

• GCE "O" / "N" Level
• Bilingual in English and Mandarin
• Possess own car
• Basic salary + Commission + Transport + Bonus etc

Responsibilities:

• Identify and pursue new business opportunities and developing strategies to increase sales.
• Manage and ensure achieving monthly sales target.
• Ensure consistent and abundant monthly sales in pipelines.
• Build and maintain excellent relationship with clients and business partners.
• Research and understand the changing dynamics impacting businesses.
• Generate creative ideas to capture additional market share.
• Open to Singaporeans only.

Requirements:

• Own car with minimum 3 years of relevant working experience in packaging industry preferred.
• Diploma or equivalent qualification in Sales and Marketing an advantage.
• Ability to identify and pursue new business opportunities and develop strategies to increase sales.
• Proficient computer skills, including MS Word ad Excel.
• Able to communicate in English and Mandarin to liaise with English / Chinese speaking associates.

Duration: 1 year

Location: One north

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Creation of projects and budgets in the SAP for approved grants;
• Review fund requisitions (FRs) and final statement of accounts (FSOA) in accordance to the grant guidelines;
• Follow up on grantees FRs and FSOA for timely fund disbursements to grantees
• Follow up on FRs and FSOA to funding agencies for timely receipt of funds from funding agencies
• Follow up with grantees to ensure timely submission of grant audit reports by grantees in accordance with A*STAR grant audit framework (for A*STAR grants) / NRF's Enhanced
• Positive Affirmation Framework (for NRF grants)
• Preparation of monthly budget utilisation reports

Requirements:

• Diploma in Accounting, Finance or a related field (preferably)
• Strong analytical, communication (verbal and written) and interpersonal skills
• High learning agility and adaptability
• Able to multi-task and deliver results under tight timelines

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Your new company

Client is an electricity distribution company in Singapore seeking to hire 2-year Executive Assistant in Metering Data Management.

Location: Kallang

Salary: up to $2,800 (+ sign-on bonus & completion bonus)

Work hours: Monday – Friday: 8.30am – 5.30pm / 9am – 6pm

Your new role

· Perform daily operational duties for Manual and Remote reading related activities via the various meter reading and billing systems and following up with relevant parties to resolve daily operational issues

· Perform User acceptance testing for meter reading and billing system changes and upgrade activities

· Attend to enquiries via Case Activities, telephone and emails

· Any other ad-hoc duties as assigned by supervisor

What you'll need to succeed

· Diploma from a recognized institute

· Possess good knowledge in Microsoft Excel

· Possess good knowledge in SAP system would be advantageous

· Able to work well both independently and as part of a team in a dynamic environment

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

Duration: 1 year

Location: One north

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Creation of projects and budgets in the SAP for approved grants;
• Review fund requisitions (FRs) and final statement of accounts (FSOA) in accordance to the grant guidelines;
• Follow up on grantees FRs and FSOA for timely fund disbursements to grantees
• Follow up on FRs and FSOA to funding agencies for timely receipt of funds from funding agencies
• Follow up with grantees to ensure timely submission of grant audit reports by grantees in accordance with A*STAR grant audit framework (for A*STAR grants) / NRF's Enhanced
• Positive Affirmation Framework (for NRF grants)
• Preparation of monthly budget utilisation reports

Requirements:

• Diploma in Accounting, Finance or a related field (preferably)
• Strong analytical, communication (verbal and written) and interpersonal skills
• High learning agility and adaptability
• Able to multi-task and deliver results under tight timelines

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

• Mon-Fri
• 9am-6pm
• $2000-$2300
• Kaki Bukit

Responsibilities

• AP functions - Manage payment processing of vendor invoices and prepare payment.
• Prepare expense & staff claims.
• AR functions – Post receipts to system, send monthly SOA to customers and follow up with outstanding payment.
• Reconciliation of overseas PO, Invoice & SOA
• Maintain up to date records and well organize documents.
• Other ad-hoc duties as assigned by supervisor.

Requirements

• O/A level/Diploma with basic accounting knowledge
• Knowledge of MYOB software will be an advantage.
• Proficient in Microsoft Word and Excel

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Admin cum Accounts Assistant

Salary range: Up to $2800

Working days: Monday to Friday

Working hours: 9am - 6pm

Working Location: Mandai Estate - Kranji / Yew Tee

Job Description

• Manage and organize the office's filing systems, both electronic and physical.
• Handle daily administrative tasks including answering calls, and managing email correspondence.
• Liaise with customers and suppliers
• Prepare invoices, Sales Order & Purchase Order
• Data entry and verify delivery related documents
• Follow up with outstanding payment
• Other adhoc duties as assigned
• Provide support for HR matters and other Administrative Works Task

Requirement

• Willing to work at Mandai Estate area

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

The ideal candidate should have excellent organizational and time management skills, as well as strong attention to detail. Good knowledge in computer skills and previous experience in data entry/administrative role is preferred. If you are a proactive and reliable individual with a positive attitude and a willingness to learn, we welcome you to join our team.

Responsibilities:

• Manage full sets of accounts
• Prepare the monthly financial reports on timely
• Liaise with auditors for yearly audits for audit or tax purposes.
• Prepare and submit quarterly GST return.
• Provide general administration support
• Other Ad hoc duties as assigned

Requirements:

• Diploma in Accounting or equivalent
• Minimum 1-2 years accounting experience
• Proficient in computer skill such MS Office
• Relevant experience in the residential development or service industry
• Possess fluent communication and interpersonal skills
• Meticulous, organised and detail-oriented
• Hardworking and responsible team player
• Able to work in a fast-paced environment and manage multiple tasks at one time

Interested applicants please send your resume to [email protected] with details below:

• Notice period/Intended start date
• Last drawn and/or current salary
• Expected salary
• Reasons for leaving current and/or last employment
• Position applied for in the email

We regret that only shortlisted candidates will be notified.

Other Information:

This position involves multiple workplace locations in Singapore.

Our client is a leading Sydney-based engineering consultancy specializing in the wind and environmental effects of large-scale developments.

• Provide administrative support, including managing calendars, travel, and reports.
• Coordinate business proposals and support business development efforts (market visits, client meetings).
• Supervise office operations to ensure a tidy and efficient work environment.
• Organize internal/external meetings, prepare agendas, and distribute materials.
• Ensure the secure storage and easy retrieval of confidential records, files, and documents.
• Serve as a point of contact between executives, clients, and teams to facilitate effective communication.

Requirements:

• Diploma in Business Management or equivalent.
• At least 3 years of experience as an EA in construction or consultancy industry.
• Proficient in MS Office; experience with CRM or project management tools.
• Strong organizational skills, attention to detail, and ability to multitask.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Company Overview:
We are a dynamic and fast-growing company specializing in the trading and distribution of petrochemical products. With a strong commitment to innovation, quality, and customer satisfaction, we strive to lead the industry and create value for our partners.

Position Summary:
We are seeking a motivated and results-driven Operation Executive to join our team in Singapore. The ideal candidate will play a key role in managing client relationships, driving business growth, and ensuring operational excellence.

Key Responsibilities:

· Manage sales processes, including negotiations and deal closures.

· Track market trends and competitor activities for growth.

· Collaborate with teams for product and service delivery.

· Report on sales performance, forecasts, and feedback.

· Draft, review, and negotiate contracts and agreements.

· Ensure compliance with contractual terms and trade laws.

· Oversee trade documentation and customs processes.

· Address trade disputes and maintain organized records.

Requirements:

• At least 2 years of experience in trade operations and contract management.
• Knowledge of reviewing Letter of Credit and shipping procedures is preferred
• Proven experience in sales or business development, preferably in the petrochemical industry.
• Strong negotiation, communication, and interpersonal skills.
• Proactive, self-motivated, and result-oriented.
• Ability to work both independently and collaboratively in a team environment.
• Proficiency in English and Mandarin (to communicate with Mandarin-speaking clients).

What We Offer:

• Career development opportunities in a growing company.
• A dynamic and supportive work environment.
• Comprehensive employee benefits, including health insurance, annual leave, and wellness programs.

How to Apply:
If you are passionate about driving business success and looking for an exciting career in the petrochemical industry, we invite you to join our team. Please send your resume and a cover letter to [email protected] with the subject line "Application for Operation Executive Position."

We look forward to hearing from you!

About KPay Group

KPay Group (“KPay”) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is building a comprehensive platform to support merchants in financial management, business operations and digital transformation across the Asia Pacific, unlocking new growth potential for businesses. For the latest updates, follow us on LinkedIn or visit our website at www.kpay-group.com.

Responsibilities:

• Handle customers’ enquiries effectively through phone and email
• Handle inbound & outbound calls, merchant application processing
• Provide administrative support & technical support to the BD/Sales team
• Provide installation and training to new merchant accounts in the use of payment terminal
• Perform ad hoc duties when assigned

Requirements:

• Experience with customer service and operation with payments or banking is a bonus
• Detail-minded, customer oriented, good communication & interpersonal skills
• Proficiency of MS office, Excel
• Willing to perform delivery and installation of POS terminals
• Ability to speak Chinese other than English to handle queries from non-English speaking merchants

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Responsibilities

• Responsible for a portfolio of Trust accounts. The incumbent will perform bookkeeping of all transactions within the stated timeframe and ensuring ongoing accuracy and completeness of financial records for the JTC Trust accounts.
• Responsible for the timely and accurate preparation of unaudited Trust and Underlying Entities financial statements based on agreed template with JTC.
• Ensuring that all relevant bank statements and working papers are appropriately saved within the relevant accounting system.
• Ensuring that all accounting timelines are met and all queries are answered correctly and promptly.
• Liaising with the relevant Trust Officers on missing bank statements, online access and any transactions queries.
• Any other duties as and when assigned by head of department.

Requirements

• At least 3 years of Trust Accounting experience or relevant
• Experienced candidate will be considered for a Senior Executive role and will commensurate with remuneration
• Experience working in Singapore accounting or audit firms.
• Attention-to-detail, careful and precise.
• Self-motivated, proactive, and capable of meeting clients' deadlines.
• Excellent organizational, analytical, and influencing skills.
• Excellent verbal and written communication skills.
• Solid problem-solving and business sense.
• Knowledge of ViewPoint is a plus.

We regret to inform you that only shortlisted candidates will be informed.

Paradox Clarke Quay Pte. Ltd. / Paradox Singapore Merchant Court partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• In charge of the Front Desk operation for the entire shift and ensure all task on the same shift are to be completed on time and follow the quality standard
• To check and ensure the Front Desk is fully equipment with all stationary and report any equipment malfunction to the respective department and Duty Manager
• To always maintain a friendly and professional image and smile under all circumstances
• To provide courteous service to the guests and respond promptly and tactfully to the guests’ complaints, requests, and enquiries.
• To listen attentively to the guests’ requests and enquires
• Ensure all arrival and departure VIPs and Suite guests are taken care of, e.g. rooms are readily available with amenities and cards, welcome and escort guests to room, courtesy call 30 minutes after rooming, and one day before departure, etc.
• Night shift to submit request if any reordering is required for next month.
• To ensure close co-ordination with all other team members from Concierge and Bell Desk, Front Office, Security, and all other hotel departments especially with regards to Guest Service Requirements
• To maintain and update guest records and preferences in the Opera system.
• In charge of the arrival and departure of any group activities
• Consult or inform departments concerned regarding guest feedback and follow up with actions required.
• Follow up with departments concerned and confirm that the task has been completed within the time range communicated.
• To conduct daily briefing and updating of hotel information
• To assist concierge/bell service during the same shift for guest request.
• To ensure there are sufficient key cards at check in Kiosk and report to Duty Manager if any machine was not logged in or functioning. To report to Duty Manager for any non-functioning kiosk equipment.
• To assist Executive Lounge and Telephone Operator when needed (after training).
• To ensure all traces left for the current shift have been resolved and attended to.
• To perform any other duties that may be assigned by the Management.

Main Responsibilities at Switchboard:

• Address incoming and outgoing calls.
• Taking messages for in-house guests and internal guests.
• Programming of wake-up calls.
• Giving a reminder wake up calls.
• Sending jobs request from in-house guests and internal department.
• Taking reservations for F&B and update in booking system
• Managing the main email address and response accordingly
• Taking booking for the Spa
• Handling of emergencies such as fire alarm, guest trap in the lift, calling for doctor, calling for ambulance etc.
• Checking on the television channels.
• To perform any other duties that may be assigned by the Management.

Main Responsibilities at Executive Lounge:

• To ensure daily assignment of Executive Floor guest rooms
• To prepare and update daily records for Lounge.
• To maintain and count stock for Lounge equipment.
• To order daily food/ beverage items
• To collect item from hotel store
• To assist delivery of VIP guest room amenities.
• To provide quality service to guests while they are in the lounge.
• To check guest satisfaction for all guests at Lounge.
• To perform any other duties that may be assigned by the Management.

Roles & Responsibilities

Corporate Tax

• Assist and support in providing tax compliance services to clients operating in various industries
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Prepare clients’ corporate and individual tax returns, including estimated chargeable income filing and withholding tax returns
• Assist clients in responding to queries from the tax authorities
• Attend to queries from clients and other matters relating to the client portfolio
• Perform other ad-hoc duties as assigned

GST

• Applying for GST registration/de-registration
• Preparing, reviewing and filing GST quarterly returns
• Assisting clients to apply for certain GST relief schemes
• Attending to GST queries raised by IRAS
• Making voluntary disclosure of errors to IRAS
• Perform other ad-hoc duties as assigned

Requirement

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 1-3 years relevant experience, ideally within a professional services or accounting firm.
• Proficiency in Microsoft Office
• Eager to learn and able to work independently under pressure
• Positive attitude, meticulous and someone with initiative
• Possess strong honesty, integrity and confidentiality
• Good communications and interpersonal skills
• Team Player
• Able to meet tight schedule
• Good knowledge of Singapore tax laws and regulations
• Candidates with relevant experience will be considered for senior position

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;