The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• Long Bar

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Coordinating requests from clients and operations groups is a key part of customer service. This requires following appropriate standard operating procedures, regulatory guidelines, contracts, and customer requirements. Customer service representatives must effectively manage these requests, including resolving customer issues, providing information, and addressing concerns related to billing. The goal is to build strong relationships with clients and foster a positive reputation for the Business Unit and organization.

Duties and Responsibilities:

• Supports BUMA and serves as the primary contact for indoor sales for Eurofins Mechem SG clients.
• Promotes new offerings to clients and obtains feedback regarding these offerings.
• Defines and clarifies client requirements and communicates information to the operational groups.
• Maintains technical understanding of Eurofins Mechem SG testing capabilities.
• Identifies problems involving client requirements and works with appropriate staff to resolve them.
• Answers questions concerning pricing, capabilities, and sample status.
• Plans, prioritizes, and manages workload and multiple tasks and responsibilities.
• Trained on the functionalities of CRM and eLIMS platforms for maintaining and ensuring timely updates on project files, and ComLims for quote preparation.
• Performs review of assigned accounts, client procedures, and products as necessary.
• Ensures accuracy of COA (Certificate of Analysis) and reviews, trends, or tables results for key clients.
• Supports, suggests, leads, and assists process improvement initiatives.
• Participates in sales visits and cold calls to potential clients.

Role and Responsibilities

• Develop and execute marketing and sales strategies to drive business growth as hunter role.
• Maintain and update customer and prospect CRM database to stay organized and informed.
• Identify potential customers and opportunities for market share growth through market research and analysis.
• Collaborate with cross-functional teams to ensure alignment and successful execution of marketing and sales initiatives.
• Monitor and report on the performance of marketing and sales activities, making adjustments as needed to achieve goals.
• Stay up-to-date on industry trends, best practices, and emerging technologies to inform marketing and sales strategies.

Other Assignments:

• Plan, organize, and control department activities such as costing, quotation, and tender.
• Conduct resources and manpower planning to maximize utilization and meet sales targets.
• Analyze and review customer feedback on project works and laboratory services.
• Handle customer complaints and feedback to ensure proper resolution.
• Ensure customer satisfaction through close monitoring of project report delivery.
• Study and understand market competitors' activities and laboratory testing trends.
• Plan and implement effective marketing strategies to achieve measurable sales targets.
• Answer questions concerning pricing, capabilities, and the status of samples.
• Plan, prioritize, and manage own workload, multiple tasks, and responsibilities.
• Well trained in CRM for maintaining and ensuring timely updates on project files
• Perform eLIMS platforms in daily duties.
• Review assigned accounts, client procedures, and products as necessary.
• Using ComLims for preparation of quotations
• Ensure accuracy of COA (Certificate of Analysis) and review, trend, or table results for key clients
• Support, suggest, lead, and assist process improvement initiatives.
• Participate in sales visits and cold calls to potential clients.
• Supervise and monitor samples (petroleum, water, etc.) collection and reports/certificates delivery activities.
• Perform other job-related duties as assigned by the management.

YOUR MISSION _________

Administrative Specific Responsibilities:

• Travel arrangement & T&E claims
• Maintain key contact lists & maintain useful databases
• Organize & schedule meetings and appointments
• To provide administrative support to the office team such as pantry and stationery order, name card printing, leave management, central filing staff benefit, etc.
• To maintain and update standard operation procedures in the office to ensure smooth office management
• To work with the BPC / HQ team on all finance operations work related to all account set-up, PO creation, and information update.
• Put up purchase requests for all approved purchases for the necessary approvals and verify invoices for the raised purchases upon delivery of goods and services.
• To assist & support the Brand General Manager in ad-hoc tasks or special projects if required  
• To optimize the retail performance of the points of sale to achieve the strategic and financial goals of the business unit in the dedicated markets for both Local Market and Travel Retail APAC.
• To support the Regional GM to lead the consolidation of APAC key commercial, operational tasks / topics & dissemination to relevant internal / HQ stakeholders

Commercial Administrative Support

• Support Commercial lead in accelerating brand visibility and sales development in line with brand objectives and strategy
• Support commercial leads to ensure a strong field presence and assess brand performance by points of sale and product category.
• To work cross-functionally by coordinating feedback and requests between markets, teams, and AdP HQ.
• Support commercial leads to ensure that the markets' Outlook is constantly updated and respected.
• Review and follow up on monthly orders from markets with precision, completeness, and promptness, and submit them in a timely manner to Customer Service to capture the month's turnover.
• Communicate updates to retailers on logistic issues/novelty to order monthly & ensure full quantities are being ordered.
• Support in yearly pricing adjustments/increase, novelty reference creation / monthly forecast and analysis, and consolidate monthly sell-out reports / ad-hoc requests subject to the region
• Monitor Retailer’s Stock by ensuring regular follow-up on the coverage and identifying the level of risky stock to anticipate overstock situation and reduce P&L impact.
• Consolidate and update assortments/price lists per region and share them with retailers.
• Consolidate and build reports on sell-in/sell-out/market performance to feedback Area Retail Manager, NEA and Regional General Manager, APAC.

Merchandising & Marketing

• Ensure that markets order the necessary VM tools and POSM items for each POS, counter openings, and animations.
• Optimize stock levels and assortments and ensuring no OOS.
• Propose product assortment for new POS opening and streamlining of current assortment to enhance POS productivity.
• Support in marketing operations for Travel Retail such as visual updates and planogram proposals.
• Support in projects such as new POS Opening and mega events by liaising with distributors and HQ with strong coordination and support.

ViSenze is one of the fastest-growing A.I. start-ups and a recognised market leader in the development and implementation of visual recognition technology in retail. To help us build upon our success, we are seeking a Revenue Operations Executive (Finance) to manage and optimize the revenue and finance operations process.

This position will report to the Financial Planning & Revenue Operations Manager in the Finance and Revenue Operations function and will work across multiple stakeholders and various level of involvement from sales, finance, and operations functions to drive process success, align efforts and using data and analytics to measure and improve performance. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a good understanding of the Quote to Cash process.

Responsibilities:

• Working with Sales & Marketing, monitor and review the sales funnel on a weekly, monthly, and quarterly basis while reviewing recurring revenue meetings with the GTM team.
• Manage billing and invoicing, invoice process flows, invoice requests and overdue invoice follow-ups
• Monitor accounts receivable cash collection and assist the finance team in preparing cash flow report and forecasts 
• Systems and tools: Maintain, evaluate, implement, and optimize revenue operations and finance systems and workflow, including CRM (Hubspot), marketing automation, sales analytics tools, billing tools (Stripe & Netsuite), partner tools (e.g. ACE). Ensure data accuracy, integration, and alignment across systems.
• Process Improvement
• Collaborate with cross functional departments to identify and implement process improvements.
• Identify and resolve challenges and issues within the revenue operations process.
• Contribute to the development and continuous improvement of the Quote to Cash process.
• Provide training and support to team members on revenue operations best practices and tools e.g. Hubspot, ACE
• Performance Monitoring: Assist with development and reporting of key performance indicators (KPIs) and dashboards to track revenue performance metrics. Regularly monitor and report on progress towards revenue goals, identifying areas for improvement.
• Liaise with partners e.g. AWS to ensure tools and process integrations (e.g. ACE), funding administration (pilots & marketing), billing and reporting, and etc.
• Cross-Functional Collaboration: Foster collaboration and communication across sales, marketing, finance, and other departments to ensure alignment towards revenue objectives.
• Continuous Improvement: Stay informed about industry best practices, emerging technologies, and market trends related to revenue operations. Continuously seek opportunities to optimize processes and drive revenue growth.
• Support other finance administrative functions as assigned by the Finance Planning & Revenue Operations Manager

• Fresh university graduates or degree holder with 1-2 years of experience in revenue/ finance operations or a related field, preferably in a start-up environment
• Bachelor’s degree in business, marketing, or a related field.
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Good organizational skills, meticulous and adherence to operational due diligence.
• Experience with CRM tools (e.g., Hubspot), will have an added advantage
• Excellent communication and collaboration skills, with the ability to work effectively with a team.
• Strong Understanding of Quote to Cash processes 
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
• Competency with standard office software such as Microsoft Office (Excel) and Google spreadsheets etc 
• Flexibility and adaptability to change.
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.

About ViSenze

ViSenze is a global leader in visual recognition technology, offering AI solutions that enhance the way consumers discover and purchase products. Our cutting-edge technology powers visual search, recommendations, and personalization for retailers, e-commerce platforms, and digital publishers worldwide. With a mission to make shopping delightful and intuitive, we enable businesses to deliver personalized shopping experiences that drive engagement and increase conversions

Join us at ViSenze and be part of a diverse and talented team that is shaping the future of e-commerce through AI and visual recognition technology. Find out more about us here - www.visenze.com

• Providing general support & advice on various aspects of mechanical & electrical services
• Preparing design brief documents for all mechanical and electrical services
• Involve and drive performance standards through expert communication and effective use of the performance management process
• Evaluating Contractor's design proposals and specifications
• Carrying out cost analyses on mechanical and electrical services
• Maintain and develop good relationships with clients, take every opportunity to uphold and increase the profile of our firm as a provider of professional, premium quality services to the construction industry
• Attend onsite and consultants’ meetings and liaise with clients on MEP matters
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main MEP contracts and nominated sub-contracts for contract formalization
• Measure and take off quantities for MEP work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arranged payments
• Assessing interim payment applications and final accounts

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

• Providing general support & advice on various aspects of mechanical & electrical services
• Preparing design brief documents for all mechanical and electrical services
• Involve and drive performance standards through expert communication and effective use of the performance management process
• Evaluating Contractor's design proposals and specifications
• Carrying out cost analyses on mechanical and electrical services
• Maintain and develop good relationships with clients, take every opportunity to uphold and increase the profile of our firm as a provider of professional, premium quality services to the construction industry
• Attend onsite and consultants’ meetings and liaise with clients on MEP matters
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main MEP contracts and nominated sub-contracts for contract formalization
• Measure and take off quantities for MEP work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arranged payments
• Assessing interim payment applications and final accounts

1. To be responsible for the efficient and accurate conduct of operations of the finance department and to assist with accurate, efficient and effective accounting support.
2. Invoice Processing: Receive and review invoices for accuracy, completeness, and proper authorization. Code invoices with appropriate general ledger accounts and enter them into the accounting system for payment processing.
3. Vendor Master Data: Maintain vendor records and ensure all information is up to date. Address vendor inquiries and resolve discrepancies in a timely and professional manner. Establish and maintain positive relationships with vendors to facilitate smooth transactions.
4. Month-end Closing Activities: Assist with month-end closing processes, including accruals, journal entries, and account reconciliations related to the accounts payable function. Collaborate with the accounting team to ensure accurate and timely financial reporting.
5. Reporting: To ensure that the monthly reports are prepared and submitted a day before the deadline.
6. Lead project assignments on internal process improvements and controls.
7. Other ad-hoc duties.

• All basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.
• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Supervise the Front Office operation and workflow to maximize guests’ satisfaction levels.
• Supervise and delegate duties to all Front Office team members.
• Responsible and accountable for maintaining the highest service standard of Front Office, and to generate team spirit and motivation in all ambassadors.
• Assist the Front Office Manager in monitoring the Front Office Associates and train them to ensure that guests receive prompt and courteous services.
• Check daily arrival list for VIPs, and regular guests. Introduce hotel facilities and special services to guests and follows up on requests by guest promptly and efficiently.
• Encourage and motivate Guest Service Agents to up-sell in order to achieve the daily / monthly target set by Front Office Manager.
• Oversee the daily movement of guest activities and be able to resolve any minor guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel.
• Communicate with guests to get the feedback, pay great attention to the guest’s comments, to investigate and submit reports on guest comments.
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality.

Responsibilities:

• Develop and implement business and sales strategies to drive revenue growth in the precious metals industry and adjacent industries.
• Identify and develop new business opportunities, including expanding the company's client base and market reach.
• Build and maintain strong relationships with key clients and partners.
• Lead and motivate a team of sales representatives to achieve sales targets and objectives.
• Analyze market trends, customer needs, and competitor activities to identify business opportunities.
• Collaborate with internal teams to ensure successful project implementation and customer satisfaction.
• Prepare and present sales proposals, contracts, and presentations to clients.
• Monitor sales performance and provide regular reports to management.
• Stay updated on industry developments and emerging trends in precious metals and adjacent industries.
• Conduct market research and develop strategies to penetrate new markets.

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 5 years of experience in business development, sales, or related role, preferably in the precious metals or adjacent industries.
• Knowledge of precious metals market and adjacent industries.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Perm
• At least 3-4 years of retail leasing experience
• Experienced managing large scale/fast-paced malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 3 to 4 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

YOUR MISSION _________

Position Overview:

As a Retail Experience & Brand Activation Executive for Parfums Christian Dior Travel Retail Southeast Asia, you will play a pivotal role in driving the brand's success and elevate brand’s presence in a dynamic travel retail industry. Your creativity and strong analytical skills will contribute to the development of trade experience with emphasis to customer centricity, aligning with Dior's overall business objectives and ensure a consistent brand experience.

Trade Marketing Strategy:

• Collaborate closely with key stakeholders to ideate and implement trade marketing tools to elevate brand presence and engage consumers.
• Coordinate with retailers and internal stakeholders to ensure seamless execution of trade events, maximizing brand exposure and sales opportunities.

Trade Event Execution and Management:

• Work closely with Visual Merchandising & E-Retail Projects Manager and internal stakeholders to plan and execute trade events, including product launches and activations, maximizing brand exposure and sales opportunities.
• Develop compelling Trade materials, tailored to meet the needs of retail partners, and maximize brand impact.
• Assist in handling operational affairs including production, project tracking, and reporting.
• Take charge of Field Education to excite field Team in available retail-tainment tools to facilitate consumer conversation.
• Initiate Local sourcing when required.

Creative Management – On Counter & Online

• Take ownership, initiate & exercise creativity in Visual Merchandising for customer touchpoints within brick-and-mortar stores to facilitate customer engagement, while respecting brand guidelines.
• E- VM: Ensure E-Retail website content are updated in a timely manner based on new product launches with seamless coordination with retailers. To assist VM manager in visual adaptation for site E-Corners.
• When required, provide support in Artwork adaptations.
• Manage working level relationships with Vendors & Design Agencies.

Reporting, Competitor & Consumer Behaviour Analysis – Omnichannel

• Conduct market research and analysis to identify trends, customer behaviour and competitor activities in order to refine trade marketing strategies.
• Consolidation and sharing of SEA event post-mortem reports with evaluation of project effectiveness and animation ROI
• Work alongside with Field Team for dedicated monthly key door counter visits for competitors’ animation report consolidation. Weekly monitoring e-retailers' digital activities and competition landscape.
•  Where necessary, consolidate operational needs to uphold positive brand integrity.

The Food & Beverage Manager is responsible for the entire management of all aspects and functions of restaurant, bar, meeting space and F&B sales in accordance with hotel standards. Direct, implements and maintain a service and management philosophy, which serves as a guide to respective team members.

Primary Responsibilities

Business Performance

• Develop, plan & execute departmental budget and weekly forecast based on revenue and expenditure on monthly basis.
• Analyze and review month-end reports, P&L and identify deviation from business plan goals that requires immediate action plan.
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
• Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Review and analyze all post-mortem promotions report, daily revenue, sales productivity, marketing productivity.
• Develop and drive department balance scorecard to ensure that all key metrics are achievable and exceed expectations.
• Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget.
• Constantly keep up to date in trends, meeting with vendors, finding the gap in the market to leverage and ensure that all projects are measurable.
• Develop and drive F&B Marketing Plans, annual promotions plan and adhoc specials.
• Drive social media strategies and implement innovative, creative and out of the box ideas
• Data driven with clear thought process to drive measurable results
• Constantly delivering WOW experiences that is truly memorable to every guests
• Deliver and support outlet to achieve exceptional LQA Standards in the outlet

Outlet Operations

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Build a good relationship with guests and remember individual guest’s names and their preferences to extend a personalized service
• Handle guests’ complaints and comments tactfully and efficiently
• Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
• Maintain department communication logbook and updated notice board
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that LQA Standards, health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Perform proper handover and communication to the next shift
• Assist other food & beverage outlets with their operations during peak times or when required

Team Management

• Interview, select and recruit outlet employees
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Prepare payroll and gratuity reports
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

You will be joining a dynamic team that delivers award-winning digital performance campaigns. If you are strong in delivering and developing exciting digital media solutions for HMT markets while managing the day-to-day planning, buying, implementation, optimization, and reporting requirements to meet client objectives, we want to talk to you!

Expectations of a Media Executive/ Performance Media Planner:

Planning:

• Assist the line manager to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan for full funnel campaigns
• Leverage available planning tools and liaise with media owners for proposals along with recommended ad formats.
• Engage clients on day-to-day operations, media trend updates and various campaign reports on local/regional/global levels.
• Able to read the data in terms of past performance, benchmarking for upcoming major & tactical campaigns.

Buying:

• Understanding between different funnels & focused on the lower funnel campaign strategies to meet goals like ROAS
• Liaise with digital ad ops (campaign set up on self-serve platforms, tracking & implementation for client’s site, ensure ads are properly served and tags are firing).
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others).
• Oversee all performance across channels (Search, Social, Programmatic etc.) & recommend ways to improve performance.
• Closely monitor and optimize performance during campaign period across platforms such as Google Ads, Facebook, TikTok etc.
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

Summary

Responsible for providing prompt and professional F&B service to Hotel & dining guests.

Job Responsibilities

• Coordinate & assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation. 
• Planning of the daily outlet operations in the absence of Manager.
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards. 
• Take & record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
• Take F&B orders according to guest's requirements and preferences. 
• Deliver F&B services in accordance to departmental standards and procedures. 
• Ensure that all F&B are served according to service standard.
• Upsell & promote F&B offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full. 
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
• Facilitate the smooth running of the department through adequate supply of materials and equipment. 
• Handle guests' complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management. 
• Supervise and assist in assigned work station's activities and oversee the operation of outlet in the absence of management. 
• Assist other F&B outlets with their operations during peak times or when required. 
• Check the outlet/back of house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules & regulations. 

Summary

Responsible for providing prompt and professional F&B service to hotel & swimming pool guest.

Job Responsibilities

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
• Deliver F&B services in accordance to outlet's standards and procedures.
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation. 
• Pick up and serve F&B orders. Ensure that F&B are served promptly to the guests once they are ready, such that they arrive at the guest's table at the correct temperature. 
• Greet all guests warmly upon arrival at the pool. 
• Apply necessary precaution with regards to the hotel food safety and hygiene standards (HACCP).
• Try to remember individual guest's names and their preferences to extend personalised service.
• Upsell & promote F&B offers at every available opportunity in order to maximise sales revenue.
• Clear and tidy tables after the departure of the guests as quickly as possible to the stewarding area. 
• Collect F&B supply requisition, ensure that the stock collected is as per requisition.
• Report any complaints, incidents or other irregularities to management.
• Assist other F&B outlets with their operations during peak times or when required. 

We are looking for Account Executives to join our Prodigious Singapore team!

An Account Executive will work closely with the Account Managers, acting as a link between the agency and clients. They will be responsible for the coordination of campaigns/projects and therefore communicating clearly to all those involved.  

It is vital for the Account Executive to understand the needs of the clients, which they will learn through liaising closely with them throughout campaigns, often on a daily basis. Management of administrative and campaign work to ensure that projects are completed on time and on budget will be required. 

Responsibilities:

• Support the Account Managers on campaigns/projects requirements  
• Meet and liaise with clients to discuss and identify their requirements  
• Work closely with agency colleagues to meets the client's brief, budget and timeline  
• Communicate with the relevant departments and teams – in writing - on plans, and changes/actions  
• Present (alongside agency colleagues - particularly the account manager) the campaign ideas and budget to the client  
• Work with the account manager to brief the relevant departments and assist with the formulation of work  
• Ensure that communication flows effectively  
• Present creative work to clients for approval or modification  
• Handle budgets, manage campaign costs and undertake administrative tasks  
• Handle multiple accounts and different campaigns/projects  
• Understand and track client/category needs by staying abreast of trends  

Summary

Support the Restaurant Manager in all aspects of the outlet(s) daily operations with a goal of providing a high quality experience to guests.

Job Responsibilities

• Warmly welcome and greet our customers to the outlet
• Will learn to possess good product knowledge and be well-versed in all menu items served
• Confidently present the menu and propose / upsell different food & beverage choices to our customers
• Place orders through the point-of-sale (POS) system and help serve orders to the tables accurately
• Assist in clearing and resetting of tables according to hygiene standards and requirements
• Maintain a high standard of cleanliness for the service station
• Any other ad hoc duties as assigned by the management relating to the service and cleanliness of the restaurant
• Ensure compliance with health, safety, food handling, and hygiene standards.
• Handle guests' feedback promptly.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Summary

To provide administration support to the Director of Finance (DOF) and the Finance Department in general, including taking maintaining files of all correspondence and statistical data.

Job Responsibilities

Credit applications:

• Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

City Ledger:

• Ensure all invoices / statements are issued on a timely basis.
• Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
• Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

Guest Ledger:

• Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

Fixed Asset tagging:

• All fixed assets have to be tagged with Pullman Singapore Hill Street (PSHS) special barcode, which is generated manually by AA.

Fixed Asset listing:

• Records all movements of assets timely according to payment and disposal dates.
• Compute the depreciation according to the PSHS standard and record in the FA listing.
• Perform a monthly journal posting on the depreciation amount.
• Perform a monthly reconcile of the FA listing against balance sheet.

Purchase of new assets and disposal of old assets:

• Verify the completed evaluation form with all supporting documents by the respective Head of Departments (HODs) for the newly purchased asset.
• Verify the completed disposal form with all supporting documents by the respective HODs for discarding old assets.

Other duties:

• To prepare bank reconciliation by first week of every month.
• To check and ensure all Casual Labour claims are comply and tally with the time sheet submitted to Finance.

Summary

This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.

Responsibilities

• Respond to enquiries about hotel products and services by telephone and email according to standard guidelines.
• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features to promote its products and services.
• Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Determine guest needs and quote the appropriate room and rate as per requirements.
• Input booking information into the Reservation System.
• Process amendments to reservations such as extensions, early departures, etc.
• Record special billing arrangements for groups.
• Coordinate and communicate with all other departments to ensure a smooth operation

LDC in South & Southeast Asia

Our regional headquarters opened in Singapore in 1993, which now serves as the trading hub for our origination and merchandizing activities in the South & Southeast Asia Region, which spans across various platforms – Oilseeds, Grains, Rice, Freight, Global Markets, Coffee, Cotton and Sugar – across 8 countries of Singapore, Australia, India, Indonesia, Vietnam, Pakistan, Malaysia and Thailand.

This role offers an opportunity to develop your commercial career and gain broad exposure in the Rice team.

Main Responsibilities:

Working as part of a dynamic and multi-disciplinary team, the Junior Trader provides timely and relevant information for the trading activities of LDC Rice platform across the region and globally. This role supports and works closely with the Regional Trader (S) in Singapore in all aspects for daily activity. Travel within the region will be required at times.

Key aspects of the role include:

Information gathering

• Liaise with other offices/traders in the region
• Keep regular contact with other market participants (Millers, Exporters, Traders, brokers) in the region
• Keep on top of and report trade flows
• Maintain production and surplus / deficit database

Trading

• Purchase (sourcing) and Sale (marketing)
• Position management
• Monitor contract performance of counterparties
• Manage market/price risk exposure

The role is commercially orientated and requires a strong knowledge of economic concepts with a particular focus on supply and demand analysis.

Experience:

• At least 2 years of experience
• Knowledge in the development and use of Excel spreadsheets is desired.
• Experience in the rice sector and/or other commodity markets would be an advantage
• Knowledge of Supply & Demand factors, pricing trends and regulations affecting rice trade.

Other Skills & Competencies:

• Candidates must be a self-starter and motivated.
• Eye for details, accuracy, and ability to work in a fast-moving environment are required
• Culture awareness / Risk management
• Attention to details
• Adaptability
• Negotiation and good business acumen
• Analytical skills

Language:

• English (Fluent)

Academics

• Bachelor's degree in relevant field of study

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

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• Establish professional and deep relationships with key personnel in assigned customer accounts
• Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period
• Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations
• Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce
• Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.
• Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.
• Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.
• Accurate quarterly forecasting and revenue delivery.

• Relevant experience of solution selling within a major IT services or software vendor.
• Candidate must have experience selling into Singapore market
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Ability to build rapport with customers including CxOs.
• CRM/ or application sales, relevant enterprise experience preferred.
• Adaptability with open mindset, driven, customer focused and a team player
• Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer.

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At Flexxon, we are looking for a Product Executive for Product Management team that manages the development, launch and ongoing evolution of specific products for the organisation. He/She supports the development of the product's strategic roadmap with key market research. He/She collaborates with various teams to implement product improvements and new features by driving modifications. He/She manages product feedback and translates it into product requirements for implementation by technical teams. He/She also collaborates with operations teams to understand product operations and scope for improvement.

He/She may be required to co-work with the Sales, R&D and Operations teams, and monitor the market for product performance and competitor tracking.

He/She needs to have a process-oriented mind set and an eye for detail. He/She is also expected to be an effective project manager and who is able to manage multiple stakeholders. He/She should also have sound knowledge of market trends and relevant technologies. Does this sound like you? Reach out, let’s talk.

Job Responsibilities :

• Collate insights to understand customer lifecycles with sales team.
• Facilitate communication between sales, operations, and technical teams to convey business requirements for product enhancement and share product metrics and performance expectations.
• Contribute to the development of comprehensive go-to-market strategies, including integrated marketing materials and key success metrics, to support the launch of new product features or services.
• Coordinate with operations and technology teams to resolve issues in product performance.
• Create innovative solutions to enhance product performance and develop strategic plans aligned with the product roadmap.
• Execute projects to implement major changes to products or services.
• Contribute to gathering relevant information, translating product requirements into technical specifications, and developing marketing materials for new product features and services.
• Oversee product feedback collection and assist in managing the launch of products or services in new markets, collaborating with sales, marketing, and technology teams.
• Provide support in developing in-product tools, conducting research on technology and market trends, and contributing to the product roadmap by identifying focus areas
• Assist in translating product feedback into requirement specifications and updating project tracking sheets to ensure timely milestone completion
  

• Diploma / Degree in Marketing, Business Administration, Computer Science, Engineering
• Excellent communication, presentation and negotiation skills
• Good foundation of information technology trends and developments

Liaise with Linen Supervisor concerning the supply and cleanliness of linen, uniforms, guest laundry and dry cleaning. Supervise and assist with linen and uniform stock takes and purchasing.

• Oversee the implementation of deep cleaning programmers.
• Assist in the control and analyzing on an ongoing basis, departmental and energy costs, to ensure performance against budget particularly if sales are below expectation.
• Assist the Executive Housekeeper in the development, implementation, recording and maintaining of departmental standards.
• Supervises allocation of work assignments to all Housekeeping staff to ensure maximum coverage on a daily basis. Cancel casual staff as required.
• Inspect guest rooms and VIP rooms on a daily basis to ensure excellent standards and to check furnishings and equipment are clean and in good repair and are replaced or refurbished as required.
• Participate in conducting weekly inspections of all areas to ensure physical facilities are kept in optimal condition by full implementation of preventative maintenance programs and judicious planning and management of FF&E.
• Supervise the preparation of weekly timesheets for full and part time staff.
• Prepare purchase requisitions for all store items and make recommendations for purchasing where applicable.
• Implement and control Housekeeping policies and procedures, including lost and found, key control, security and emergency procedures, health and safety for all employees and guests.
• Handle requests and complaints with immediate action and through follow up and refer when necessary.
• Carries out any other reasonable request made by hotel management.
• Establish and maintain a prominent level of visibility and involvement within the hotel.
• Perform any related duties and special projects as designed.
• Assist fellow employees to perform similar or related jobs as and when necessary.
• Ensure cleanliness and maintenance of all work areas, materials and equipment, reporting any defects immediately to the relevant department.
• Continuously endeavor to improve the knowledge of the job.
• Preparation and completion of timesheets, rotas, holiday schedules, in line with business needs, as and when required.  Analyze weekly productivity.
• Preparation and completion of Purchase Orders (Fourth Hospitality) as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.