Benefits Summary:

• Up to $3300 + Variable Bonus + Benefits
• 5 Days work week
• Working Location: North, Woodland

Responsibilities:

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Conceive and develop efficient and intuitive marketing strategies
• Strategise and create content across various social media channels to increase brand awareness
• Management of all social accounts including engaging consumers, promoting company initiatives through various channels
• Any adhoc task assigned by superior

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

The responsibilities of the role are diversified, including but not limited to project management, document preparation (including editing, formatting and finalizing), calendar management (both internally and externally, across various geographies and time-zones, sometimes with tight deadline), database management, expense submission, fielding incoming calls, event management, etc.

The EA will work closely with colleagues on several projects simultaneously, in varied stages, to ensure that all matters are handled efficiently to the highest level of standards.

The EA will serve as a liaison between clients / candidates and is a representative of the firm, hence he/she must maintain the utmost level of professionalism and confidentiality.

Responsibilities:

• Serve as client liaison, assisting consultants in project management of assignments.
• Manage projects and external activities through the global database / information systems (the systems usage is as important and as regular as checking/answering emails) and ensure information is uploaded and updated. Regularly keep track of assignment progress.
• Arrange all scheduling, i.e. candidate interviews, phone calls, face-to-face meetings, video calls, client meetings, update calls and reference calls as appropriate.
• Manage executive and candidate travel schedules, provide assistance in travel arrangements.
• Prioritize and handle complex, confidential matters and assuring discreet handling of all corporate business. Take initiative in executive’s absence to minimize effect of his/her absence.
• Screen individual consultant’s telephone lines, as well as answer “overflow” calls.
• Build positive relationships and interfaces with high-level executive candidates (Fortune 500 level client executives & candidates) and their assistants.
• Work with Research team on assignments from start to finish to ensure smooth process and completion.
• Ensure that all outgoing documents including general correspondence, reports, proposals, presentations and miscellaneous documents are of high quality and produced on time.
• Process expense claims for consultants and candidates.
• Assist accounting department with invoicing to clients.
• Assist other Executive Assistants with work overflow as and when capacity allows.
• Undertake ad hoc projects as requested.
• Assume ownership or shared responsibility for planning, organizing and executing the projects.

Requirements:

• Minimum of 8 years of EA experience.
• Someone with project management skill or has good experience in handling multiple tasks or possesses varied experience (marketing, customer service, secretarial) is highly preferred
• Strong oral and written communication skills
• High learning agility (particularly usage of database/
• Hours of work: Monday to Friday (9.00 am to 6.00 pm) Hybrid: 2 days wfh

HOW TO APPLY :

Interested applicants, please submit your updated resume & a recent photo in MS Word format to :

[email protected]

Job Description

• Handle full spectrum of human resource functions including recruitment & selection, performance management compensation & benefits, training and employee relations
• Manage and process monthly payroll and CPF submission
• Submission of statutory claims
• Handle work pass administration
• Administer hiring and termination processes
• Maintain group insurance for employees
• Provide advice and handle all employee inquiries on HR-related matters
• Responsible for administrative matters such as corporate events planning, petty cash etc.
• Any other ad-hoc duties as assigned

Job Requirements

• Minimum Diploma in HRM or related field
• At least 3 years of relevant working experience
• Great interpersonal skills and meticulous in work
• Familiar with the Singapore Employment Act and Employment of Foreign Manpower Act
• Highly motivated to complete tasks independently
• Able to start immediately or within a short notice is an advantage
• Willing to work in Tuas

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Lih Siean (Jessy)

EA Personnel Reg No: R1547998

Responsibilities:

• Manage events and be involved in the community to create a positive outlook of the company’s portfolio.
• Plan and carry out business events, workshops and fitness/wellness events for the company’s community.
• Work closely with Facilities Management, renters, partners, vendors and advertising agencies.
• Develop marketable material in close collaboration with internal and external partners and stakeholders.
• Handle all communication processes of the tenant and stakeholder management from the events.
• Maintain database and marketing messaging by adhering to the standard operating procedures (SOP).
• Compile relevant data such as statistical campaign performance, department updates, and marketing communications budgets.
• Assist the team’s administration system in creating Purchase Requisitions.
• Any ad hoc administrative responsibilities.

Requirements:

• A minimum of three years' experience in an equivalent role, preferably in management and planning events.
• A degree in mass communications or marketing, or a related field.
• Demonstrated organizational abilities, including the capacity to set priorities, manage time effectively, and pay close attention to detail.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Delight customers with effective responses to customer’s enquiries, preparing quotations and tender documents and invoices, liaising with vendor to procure parts for *on the job* purposes.
• Collecting and storing commercial information from various sources, responsible for compiling reports and presentations as required; prepare, maintain and update clients’ files; and assist in collecting and analyzing commercial information.
• Prepares and consolidates contract documentation for contract signing, performs checks on the contract documentation and handles disputed views in contract variation, when required.
• Coordinates with relevant departments and tracks project milestone for timely issuance of work completion certificate for invoicing purposes.
• Handles billing and invoicing based on the contracted payment terms and liaises with estimation team members on the project costings and follow up on payment collection and liaises with customers and legal on complicated payment terms, including reporting to management on issues that would considerably affect the cost and delivery of the project.
• Collates and manages customers feedback by trending and tracking the returned rate of completed customer feedback forms from customers for further improvement.
• Any other ad hoc duties.

Requirements:

• Diploma in business or related field of study.
• At least 3 years working experience preferably in marine related industry.
• Familiar in negotiation with subcons and vendors for specialized and complex repairs works.
• Good interpersonal, organizational and computer skills.
• Ability to multi-task and work under pressure.
• Meticulous and comfortable with large amount of admin work.
• Willing to work in Tuas, with company transport provided.

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Responsibilities

• Support the development and implementation of HR initiatives and systems
• Provide counseling on policies and procedures
• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Create and implement effective onboarding plans
• Develop training and development programs
• Assist in performance management processes
• Support the management of disciplinary and grievance issues
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance

Requirements and skills

• Proven experience as HR officer, administrator or other HR position
• Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
• Understanding of labor laws and disciplinary procedures
• Proficient in MS Office; knowledge of HRMS is a plus
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability
• BSc/BA in business administration, social studies or relevant field;

Louis Dreyfus Company (LDC) is a leading merchant and processor of agricultural goods, leveraging our global reach and extensive asset network to deliver for our customers around the world – safely, responsibly and reliably. Our diversified activities span the entire value chain from farm to fork, across a broad range of business lines. Since 1851, our portfolio has grown to include Oilseeds, Grains, Rice, Global Markets, Finance, Coffee, Cotton, Sugar, Juice, and Food & Feed Solution.

We help feed and clothe some 500 million people every year by originating, processing and transporting approximately 81 million tons of products. Structured as a matrix organization of 6 geographical regions and 10 platforms, LDC is active in over 100 countries and employs approximately 17,000 people globally.

Our Food & Feed Solutions Platform is focused on developing and growing LDC’s presence in the ingredients space, through integrated processing of value-added products and solutions.

The Platform comprises the following business lines:

• glycerin
• lecithin
• edible oil
• specialty feed proteins (initially focused on China, where we plan to grow our presence in fermented soybean meal and specialty soy proteins).

Our existing agricultural product origination and processing network positions us well to diversify our business portfolio with the production of high-quality ingredients.

We look forward to leveraging these capabilities and our in-house expertise to serve our customers with the finest products and logistics solutions, and advance our ambitious growth plans for the ingredients space.

Responsibilities

· Marketing

- Assist in creating compelling commercial materials, including brochure, product specifications, leaflets, and customized presentations.

- Support the creation and production of engaging visual content, including photos, videos and customer gifts.

- Manage online marketing campaigns on various platforms, such as WeChat for NA and specialized media, to enhance brand visibility and engagement.

- Take the lead in planning and facilitating tradeshows for SSEA and NA, managing suppliers, and ensuring internal alignment for successful event execution.

- Monitor and follow up on budget control measures to ensure effective allocation of resources.

· Execution and Supply Chain

- Coordinate the back-office execution performed by SSEA for the assigned trade flow.

- Be in charge for sending and monitoring of samples approval process.

- Develop good relationship with customers and suppliers’ execution team.

· Research

- Assist to build S&D model for FFS.

- Perform information verification, processing, and analysis of data.

- Identify, track market development and trends in the industry.

Requirements

· 3-5 years’ experience in sales and marketing

· Basic understanding of how commodity cash and futures markets work

· Good communication & persuasion/negotiation skills

· Good written and spoken English / Mandarin and additional language command a plus.

Summary :

• Basic up to $3500+Bonus
• 5 days, 830am-6pm
• Entry Level are welcome to apply, training will be provided
• Company with great career growth

Job Scope :

• Manage projects from initiation to completion, ensuring they meet specifications, timelines, and budget constraints.
• Assess current business processes/systems for areas of improvement.
• Identify opportunities to enhance operational efficiency through technology.
• Establish pre-UAT test environments and verify their readiness.
• Develop UAT test plans and scripts to validate system functionality.
• Work with stakeholders to migrate programs to the UAT phase.

Job Requirement:

• Candidates with Information Technology, Computer Technology or equivalent study background are welcome to apply
• Candidates with experience in business analysis, IT consulting, project management will have added advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

The incumbent supports the Group Manager, HR & Admin to establish HR business partnership with stakeholders to enable effective HR operations.

Job Description

Responsibilities include delivery and support on the full spectrum of human resources for whole group companies in an efficient and effective manner:

• Manage end-to-end employee life cycle.
• Partnering with relevant stakeholders to provides professional support/guidance on all aspects of HR matters.
• Involve in reviewing, benchmarking, and enhancing compensation and benefits policies to establish competitive wage system with compliance to legal requirements.
• Manage accurate HR data.
• Support Finance Department in monthly payroll matters.
• Government/ Management statistical report/ survey.
• Plan and implementation of HR related initiatives and projects.

Requirements

• Bachelor's Degree with 3-5 years relevant experience as HR Generalist.
• Hands-on with MS Word & Excel, Timesoft &/or Info-Tech HRMS will be an advantage.
• Holder of IHRP certification is a plus

Identify target customers, objectives, and desired outcomes of marketing campaign.

Research and develop a marketing strategy, and evaluate success strategy.

Develop the content of marketing campaigns.

Stay up-to-date on current marketing trends and popularity.

Manage and allocate budget correctly for company.

• Handling customer orders and quotations, shipment documents for Sales and Marketing Division
• Handle the inventory status, prepare the stock and sales report
• Coordinating logistics, scheduling orders
• Follow up sales orders and tender
• Answer phone calls and inquiries
• Support team to maintain the relationship with clients
• Ad hoc duties as assigned.

Requirement:

• Diploma or NITEC or Diploma in any discipline
• At least 1 year of relevant experience
• Excellent communication skills
• Good team player

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us..

Job Descriptions

- Welcome and seat customers

- Serve food to customers

- Attend to customers' requests

- Pack takeaways & delivery orders

- Clear dishes from tables

- Clean and mop dining area

- Ensure the workstation is kept clean at all times

Requirements

- Positive attitude

- Willing to learn

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Procurement Specialist to be part of their Procurement team for ongoing transformation projects. They are located in the West – easily accessible.

The Responsible of Procurement Specialist are:

• Responsible for tactical sourcing of new parts to new and existing approved vendor list suppliers
• Responsible for price analysis and lead time negotiation with new suppliers
• Responsible for the negotiation to ensure and improve suppliers' price competitiveness, lead-time and on time delivery
• Responsible for RFQ (Request For Quotation)
• Responsible for creating Supplier contracts and negotiating for the terms and maintain Agreements in SAP
• Responsible for vendor management to ensure approved vendors meet the delivery, quality and cost standards
• Responsible to provide customers with solutions and internal cross functional teams, for cost effectiveness

Job Requirements:

• Minimum 2 years of procurement experience
• Minimum diploma and above

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

chinese cooked food stall looking for full time or part time hawker assistant

12pm - 8pm

off every Wednesday

Weekly pay scheme

CPF contribution upon confirmation

Full time position 1

12pm - 8pm

$750/week

Full time position 2

2pm - 8pm

$540/week

Part timers

4pm - 8pm

$300/week

food preparation

taking of orders

serving food

basic cleaning

Marketing Executive / Senior Executive [ FMCG Industry ]

• Working Days: Mon – Fri
• Working Hours: 8 am – 5 pm
• $3,000 - S$3,400
• Pioneer

Responsibilities:

• To effectively manage the Marketing functions of assigned brands
• Responsible for developing and executing marketing strategies and campaigns to achieve business objectives
• Leverage digital marketing media like social media (Tiktok, Instagram, Meta), websites and emails
• Liaising with various stakeholders like Sales, Ecommerce, Category, Creative & Design
• Copywriting and proofreading of marketing content
• Optimize marketing spend and generate weekly reports
• Handle any ad-hoc marketing projects as assigned by RO

Requirements

• Diploma/Degree in Marketing, Business or relevant studies
• Minimum 2 years of relevant marketing experience for B2C
• Hands-on knowledge of social media, WordPress, Google Ads, is preferred

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Overall Responsibilities:

• Record AP invoices and issue AR invoices.
• Monitor balance sheet items and following up to clear outstanding items.
• Assisting in month end accounts closing including GL entries.
• Assisting in reconcile monthly intercompany balance.
• Assisting in yearly external audit.
• Maintain filing, document tracking.
• Any other ad-hoc related duties and assignments assigned from time to time.

Requirements:

• Min Degree/Diploma in Accounting or equivalent
• Min 3 years’ experience in full sets of Accounts
• Proficient in Microsoft Excel
• Tactful, detailed, and meticulous
• Knowledge in Syspro Accounting System will be an added advantage

Job Highlights

• Comprehensive company insurance coverage
• Flexi-medical benefits
• AWS and variable incentive

Job Responsibilities:

• Manage relationships with existing Key Accounts (modern trade) to achieve sales targets and KPIs.
• Identify, develop and secure new customers to contribute to company’s sales targets and growth.
• Negotiate business trading terms with key customers.
• Analyse market trend supported with data analysis.
• Plans, negotiate and execute marketing and promotion strategies.
• Responsible for new product listing and its strategic promotion planning.
• Monitor to ensure sufficient stores inventory display.
• Handle consumer complaints and resolve them effectively.
• Lead and manage team of Merchandisers and Promoters.
• Plan job scope for Merchandisers and Promoters.
• Prepare sales forecast and work with supply chain on order planning from HQ.
• Analyse sales data and prepare relevant reports for management decision making.
• Any ad-hoc duties assigned.

Required Skills:

• Minimum 3-5 years’ experience in modern trade food sales.
• Possess minimum Diploma in Business Administration or relevant course.
• Ability to articulate product and/or value offerings.
• Good in computer skills, particularly excel skills.
• Ability to gather and use data to make inform decision making and persuade others.
• Proven skills to communicate, present and influence credibly and efficiently to external and internal partners.
• Positive, motivated attitude.
• Ability to work independently, effectively managing time, prioritize tasks and work within deadlines.
• Salary will commensurate with experience
• Position offered will also be based on experiences.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Lih Siean (Jessy)

EA Personnel Reg No: R1547998

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

ARLC is currently expanding and actively looking for highly motivated individuals who are pro-active and team player. We offer a nurturing working environment, competitive remuneration, and long-term commitment towards its employees.

Role & Responsibilities

• Assist in client management and updating client in a timely manner

• Assisting in preparation of Court and legal documents

• Assisting in drafting of correspondences Court documents

• Organizing and filing Court documents via E-Litigation

• Ability to work under pressure

• Good communication skills, both written and oral

• Administrative duties such as upkeeping file maintenance, searches, timesheets, photocopying, faxing, binding of documents etc.

• Preparing invoices

• Meticulous and strategic problem-solvers

• Any other ad-hoc duties assigned

• Training will be provided

Requirements

• Able to communicate in English

• Experience in law firm, familiar with legalisation process

• Proficient in MS Office applications, other file management etc

ZH/160224

Job Scope

• Responsible for daily HR operations eg. on-boarding, work passes processing, management of employee data in HRIS, annual performance appraisal, off-boarding etc.
• Manage business units’ recruitment and selection of new hires
• Administer all types of leave and statutory claims
• Coordinate the issuance of email, laptop, door access… etc
• Manage employee outpatient & inpatient medical benefits, insurance claims, work Injury claims & reporting
• Conduct orientation of new hires on staff benefits
• Any other job responsibilities and duties as assigned

Requirements

• Min. Diploma / Degree in Human Resource Management and above.
• Min. 1 year prior HR recruitment/talent aquisition working experience
• Excellent interpersonal and communication skills
• Team player and able to work independently as well
• Able to start within short notice preferred

Interested applicants, please email your updated CV to [email protected] or WA 96208236 for more information.

Recruiter's Ref Code: #HWX

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description:

1. Data entry for AP Invoice and Payment in accounting system

2. Data entry for Journal Entries in accounting system

3. Perform reconciliation of bank and supplier statements

4. Handle general administrative work & other related duties

5. Assist in any ad-hoc assignments

Requirements:

1. Diploma in Accountancy / LCCI or equivalent

2. Preferably with 3 years relevant working experience

3. Hands on experience in using Accounting System application.

4. Experience in using Dynamic 365 is an advantage but not essential

5. Proficient in MS office

6. Meticulous, Organized and a Team Player

7. Understanding and Experience in full set accounting

Job Summary:

5 days, Flexi Working Hour

Tai Seng

AWS + VB

Responsibilities:

• Generate AR & AP invoices.
• Supervise balance sheet entries and pursue resolution of outstanding items.
• Assist in the closure of month-end accounts, including the input of GL entries.
• Contribute to the reconciliation of monthly intercompany balances.
• Support in the annual external audit process.
• Manage filing and track documents.
• Undertake any additional ad-hoc duties and assignments as assigned periodically.

Requirements:

• Min. Diploma holder in Accounting or equivalent.
• Min. 3 years Full Set of Accounts experience
• Experience of Syspro Accounting System is a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Job Descriptions

• Pick, pack and organise online orders as per packing slip
• Ensure that the items are picked up by third party couriers
• Perform loading and unloading duties for incoming/outgoing shipment
• Assist the Warehouse Manager with other general warehouse duties
• Perform any other ad-hoc duties as assigned

Minimum Requirements

• Physically fit and able to lift heavy equipment (e.g. coffee equipment, oat milk)
• Experienced/comfortable with operating pallet stacker/pallet jack
• Ability to communicate in written and spoken English and a positive mindset and “can-do” attitude to continuously strive to make things better
• Working Hours & Rate: 9am to 3pm, $8-$10 per hour
• Work Location: 68 Kallang Pudding

Job Summary:

As a Customer Success Executive, you will be responsible for building and maintaining strong relationships with our clients. You will play a pivotal role in ensuring our clients’ needs are met, their goals are achieved, and their overall satisfaction remains high.

Key Responsibilities:

• New Customer Onboarding: Support in processing and satisfying customer requirement to get the organization accredited as a local vendor / partner to enable sales to eligibly transact with prospective customers.
• Relationship Management and Client Advisory: Build strong relationships as the primary point of contact to address customer concerns and serve as a trusted advisor, understanding their needs and goals, and proactively addressing any issues or concerns they may have.
• Customer success planning: Work in tandem to support all regional and local marketing initiatives to ensure that all leads generated through marketing activities are tracked, responded.
• Upselling and cross-selling: Identify opportunities to upsell and cross-sell additional products or services to existing customers via coordination with marketing.
• Problem Solving: Address and resolve client concerns or issues promptly and effectively.
• Product Knowledge: Maintain an in-depth knowledge of our products and services to provide informed guidance and recommendations to clients.
• Customer feedback and advocacy: Gather customer feedback and insights to improve product or service offerings and help customers become advocates for the company by sharing their positive experiences with others.
• Metrics and reporting: Track key metrics such as lead generation rates, webinar attendance, and web inquiries. By analyzing these metrics, you will provide insights into the success of our strategies and identify areas for improvement.
• Collaboration with internal teams: Work closely with, marketing and support teams to ensure a seamless customer experience and drive customer success.
• Contract Renewals and Negotiations: Responsible for the contract renewal initiatives to ensure business continuance with existing customers.
• Ensure account profitability and favourable contract outcomes: Responsible for final account profitability through leading negotiation process and ensuring an acceptable on time outcome from a pricing, profitability, liability, operational, and SLA perspective for accounts. Responsible for identifying areas of opportunity, securing resources and driving sales process to assist in scoping and pricing for special projects within assigned accounts.