Customer Service Executive

Salary up to $3000

5 days work

Location:Changi

Responsibilities:

· To Assist in the Customer Service Department

· Liaise with Air and Sea Carriers

· Liaise with Customers

· Handle all sea documentations work like bookings

Requirements:

· Min GCE 'O' Level

· Relevant Experience

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Responsibilities

• Customer focus on all times and respond to their enquires asap.
• Co-ordinate independently with airlines, agents, warehouse and inter-company
• Ensure timely clearance of shipments. (IMPORT)
• Consol planning (EXPORT)
• To maintain as point of contact for customers and transporters.
• Liaise with customers and warehouse for shipment planning and job executions
• Knowledgeable in import/export/transshipment procedures for ocean/air shipments.
• Update information into freight management system
• To check and raise invoices as per Company’s objective and deliver to the correct person within the deadlines agreed.
• Cost verification and cost update into system.
• Sending of Pre-alert, POD to clients or agents upon job execution.
• Permit declarations and Sub-cert issuance.
• Provide Sales Support, ensuring the require profit margins as directed by the company are achieved.
• Taking ownership of queries and proactively following through to resolution.
• Responsible for tracking of goods en-route to their destination and ensuring any problems that may arise are resolved so as to avoid delays.
• Maintain proper and systematic filing of documents
• Other duties, tasks and projects as may be assigned by Manager from time to time.

Requirements

• At least 1 year of relevant experience required
• Knowledge on import and export procedure for both air and sea freight preferred
• Self-motivated, a team player and able to perform in a dynamic environment
• Committed individual
• Minimum Diploma in Logistics & Supply Chain or other relevant discipline
• Organized, attention to detail

Responsibilities

* Handle full set of accounts for a group of companies

* Perform government subsidy reconciliation across companies

*Analysis and preparation of monthly management reports

* Work with centres to set and achieve financial goals and metrics

* Provide financial and accounting leadership to junior accounting staff

*Participate in financial reviews and audits

Requirements

* Degree/Diploma in Accounting or equivalent

*Relevant work experience as an Accountant especially in a related industry

*Knowledge of bookkeeping best practices and finance regulations

* An ability to concentrate , work quickly and accurately to meet deadlines

*An eye for details

* Hands-on experience with MS Excel and accounting software (eg. MYOB)

* Good organisation and filing skills

* Ability to handle sensitive, confidential information

*Honest, discreet and trustworthy

_______________________________

* Only Singaporean need apply.

Job Description

The Accounts Payable Specialist will be responsible for processing invoices, reconciling vendor accounts, managing payment schedules, and ensuring accurate and timely payments. The ideal candidate should have strong organizational skills, an eye for detail, and a solid understanding of accounts payable procedures.

Key Responsibilities:

• Invoice Processing: Accurately review, code, and process vendor invoices.
• Reconciliation: Reconcile accounts payable transactions and resolve any discrepancies with vendors.
• Payment Management: Schedule and prepare payments (Online/ACH transfers, etc.) according to company policies.
• Record Maintenance: Maintain up-to-date records of invoices, purchase orders, and vendor information.
• Expense Reports: Process employee expense reports and ensure compliance with company policies.
• Month-End Closing: Assist in month-end closing activities, including accounts payable ledger reviews.
• Vendor Relations: Communicate with vendors to resolve any issues or inquiries promptly.
• Compliance: Ensure all processes comply with internal controls and accounting standards.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

1. Volunteers Management

• Assist the Community Relations Manager in managing volunteers
• Recruit, process applications, and assess suitability of new volunteers
• Arrange and conduct volunteer training and orientation
• Coordinate volunteering schedules and events with relevant departments
• Maintain volunteer records and manage appreciation efforts

2. Feedback Gathering

• Conduct surveys to gather feedback on resident and stakeholder engagements
• Document feedback for improvements and awards submissions
• Manage post-event survey feedback

3. Corporate Communication

• Assist in providing reports, write-ups, and photographs for organizational newsletters and events
• Document events and archive photos

4. Engagement of the Community

• Orientate visitors and conduct tours of facilities
• Represent the organization at external meetings and functions
• Coordinate major events and collaborate on projects with external agencies
• Participate in developmental activities and maintain knowledge in relevant fields

5. Awards Submissions

• Prepare and submit nominations for various awards
• Present shortlisted entries for awards including Ageing Asia, Community Care Excellence Award (CCEA), and others

A bachelor's degree in fields such as Healthcare Management, Social Work, Public Relations, Communications, or a related discipline is often preferred.

Job Requirements

• Preferably with 2 - 4 years relevant working experience
• Have good communication and interpersonal skills
• Should be a team player who is patient, warm and helpful and organised at work
• Knowledge of software packages such as Microsoft Office and Excel is required

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 8.30am to 5.45pm (Monday to Friday, 45 minutes lunch break)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

We're seeking creative marketers to join our team!

As a successful Marketing Executive, you'll manage our social media presence, craft engaging content, and edit stunning social videos and photos showcasing our residential and commercial renovations. You'll also create professional advertising to enhance our brand appeal.

Responsibilities:

- Manage and maintain our social media accounts (Facebook, Instagram, TikTok, Xiao Hong Shu, etc.)

- Develop and implement social media strategies aligned with our marketing goals

- Create and curate engaging content (images, videos, headlines, etc.) for social media posts

- Edit high-quality videos using software

- Analyze social media metrics and adjust strategies accordingly

- Stay up-to-date with the latest social media trends and best practices

Requirements:

- 1+ year of experience in social media management and video editing

- Excellent communication and project management skills

- Ability to work in a fast-paced environment and meet deadlines

- High attention to detail and creativity

- No academic qualifications required;

We're looking for a motivated, talented individual with a passion for social media and video editing

Job description

Key Responsibilities:

• Prepare and analyze financial statements and reports.
•  Manage accounts payable and receivable processes.
•  Conduct monthly reconciliations and assist in audits.
•  Ensure compliance with financial regulations and company policies.
•  Support budget preparation and financial forecasting.
•  Maintain accurate and organized financial records.
•  Other ad-hoc duties as assigned by Management.

Required Qualifications:

•  Minimum Diploma in Accountancy, LCCI, CAT or its equivalent.
•  At least 1-3 years experience preferably in similar industry.
•  Proficiency in accounting software and MS Office applications.
•  Strong understanding of accounting principles and standards.
•  Strong attention to detail and analytical skills.

Preferred Qualifications:

•  CPA certification or working towards it.
•  Previous experience in a similar role is a plus.

Salary: Negotiable based on experience. Please include your expected salary in your CV.

Work Schedule: Monday to Friday, Alternate work on Saturday

Application Process: Please include your contact details in your application. Shortlisted candidates will be notified via phone calls or messages to arrange for an interview.

Customer Service and Sales

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
• Ensure that Shilla’s selling standard and service step is used in every customer interaction
• Welcome every customer and elevate customer service through sharing of solid product knowledge and expertise
• Engage and capitalize in upselling, cross selling and multiple selling for all product categories
• Drive and achieve individual sales target on a monthly basis in a teamwork environment

Stock Management

• Properly receive, display, and store merchandise according to company guidelines
• Completely understand and undertake the inter store transfer of merchandise according to company guidelines
• Understand the stock level of different categories and promote accordingly

Store Maintenance

• Maintain a safe and clean store environment and implement daily housekeepingduties, abide to all operational procedures

Store Operations

• Operate the POS cash register and handle various mode of payment
• Perform other duties as assigned by team leaders & superiors
• Provide customer feedback on products
• Any other duties as per assigned

Leadership

• Making decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Responsibilities:

• Act as the administrative point of contact between the managers/executives and internal/external clients
• Undertake the tasks of receiving calls, taking messages and routing correspondences
• Handle managers’/executives’ requests and queries appropriately
• Perform the full spectrum of coordination and administrative duties, including but not limiting to invoicing, data entry, document filling & management, minutes-taking and overseeing goods flow
• Assist with day-to-day operations of the office
• Assist and ensure smooth check-in/out processes and room transfers of residents
• Liaise with Marketing Department and manage room assignments and allocations
• Liaise with Procurement Department to ensure timely closure of all service and purchase requests
• Oversee the maintenance of office facilities and equipment
• Monitor office supplies
• Handle accounts payable function
• Assist in the induction and orientation of the new residents on house rules, points of contact and services
• Assist in organizing and facilitate social and educational events to encourage resident engagement
• Any other tasks or duties as assigned by the Supervisor/Management

Requirements:

• Diploma with 2 years of working experience or Degree
• Good computer literacy and proficient in Microsoft Office applications
• Good organizational skills and meticulous
• Good communication skill
• Able to multi-task and work in fast-paced environment

Work Location:

• Changi East

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Benefits:

• Basic Salary up to $4,000 with yearly increment based on performance
• 5.5 Days Work Week (Monday to Friday (8.30am to 5.30pm) | Saturday (8.30am to 12.30pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for an Account Assistant located in Changi. Our clients are Freight & Logistics Services. You will be responsible for managing the full set of accounts, including general ledger, accounts payable and receivable, and fixed assets. Daily tasks include processing payments, handling accounts receivable billings, journal entries, monthly schedules, bank reconciliations, and staff reimbursements. The position also involves preparing financial and management reports, audit schedules, inter-company reconciliations, and quarterly GST returns. Additionally, the role requires liaising with external auditors, tax agents, and professional advisors, with flexibility to take on other ad-hoc tasks as needed.

Qualifications:

• Experienced in full sets of accounting
• At least 1 to 2 years of relevant working experience
• Organised, meticulous and able to work within deadlines
• Highly proficient in SAP and MS Excel

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Primary Responsibilities:

• To HUNT for business to achieve department's budget and target.
• To improve business development and maintain relations with overseas agents.
• To liaise with local sales/customers to grow the business and handle their shipment(i.e., providing booking confirmations, conflict resolutions, billing instructions etc).
• To attend enquiries from overseas agents and customers.
• To provide timely quotations to agents and customers, and follow up with the shipment activations.
• To provide and oversee sales leads to oversea agents and keep track of the progresses and outcomes.
• Collate customer's business trends, progress and statistics.
• To handle projects/shipments and support current project manager.

Secondary Responsibilities:

• Arrange and attend overseas agents and customers' sales calls/meetings/visits.
• Handle RFQ / RFP / tender bid.
• To handle any ad-hoc projects/ assignments from time to time.
• Provide constructive opinions and suggestions for work improvement.

Job Requirements:

• Diploma and above in Business Management, or in a relevant discipline..
• Min. 2 years of sales in logistics working experience.
• Strong interpersonal, communication and negotiation skills.
• Target driven and proactive attitude.
• Good proficiency in MS Office skills.

We’re looking for a proactive and motivated Sales Executive to expand our customer base and enhance relationships with existing clients. If you’re passionate about sales and enjoy working in a customer-centered environment, this might be the perfect fit for you!

Key Responsibilities:

• Identify and pursue new sales opportunities to expand our client base.
• Manage and strengthen relationships with existing customers.
• Collaborate closely with our team to meet sales targets and objectives.
• Demonstrate a customer-focused approach to address client needs and enhance satisfaction.

Requirements:

• Diploma in any discipline (preferred).
• Relevant sales experience, especially in the manufacturing is advantageous.
• Strong communication, negotiation, and interpersonal skills.
• Proven track record in achieving sales targets.
• Ability to work independently and as a collaborative team player.

Specific Job Role:

• Primary role of generating and analyzing data in system to output as useful information for decision making by management.
• Future analysis for management decision making process.

Responsibilities and Duties:

• To study into the late billing and late costing issue (AR management) - GRF, Ocean, Air
• To study into profitability by drawing data from system
• To support in reports generation for budget
• To be a team member of innovation to drive productivity and improvement through IT software
• To power BI to enhance the data visualization of individual departments.
• Provide actionable recommendation based on data findings to support strategic planning, process improvement and optimization initiatives.
• To be contributing to innovative team as a driving member at CargoWise implementation.
• To assist in overall administration in the event of upsurge in CEO and COO offices

Qualification:

• Degree or Polytechnic Diploma in any dripline
• Be converse in Excel spreadsheet
• Be numerate
• Ability to write well
• Experienced with above skills without higher qualification might be considered

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Training will be provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in Airport Cargo Road. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

TO ASSIST IN THE CS DEPT REPORTING TO TEAM MANAGER

MUST BE SELF MOVITATED AND ABLE TO WORK INDEPENDENTLY

MUST HAVE THE PASSION IN LEARNING AND TO ACCEPT THIS TASK

SOME KNOWLEDGE IN AIR AND SEA LOGISTICS IS AN ADVANTAGE

TO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEA

TO LIAISE WITH AIR AND SEA CARRIERS

TO LIAISE WITH CUSTOMERS

TO HANDLE ALL SEA DOCUMENTATION WORK LIKE BOOKINGS, BL ETC

MINIMUM GCE ‘O’ LEVEL

ABLE TO WRITE AND SPEAK GOOD ENGLISH

ABLE TO USE AND HANDLE MICROSOFT OFFICE AND ALL EMAILS

RESIDING AT THE EAST ZONE LIKE TAMPINES, BEDOK, PASIR RIS, HOUGANG AND SENGKANG

5 DAYS – WEEK FROM 0900 TO 1800 HOURS

BUS SERVICE: 9 FROM BEDOK INTERCHANGE, 19 FROM TAMPINES INTERCHANGE AND 89 FROM HOUGANG/SENGKANG VIA PASIR RIS INTERCHANGE

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL, FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Job Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

We invite interested and qualified candidates to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

Requirements:-

=Minimum diploma holder or fresh graduate in Human Resouce faculty.

=Residing at the east, Tampines, Bedok, Pasir Ris or Hougang/Sengkang

=Must have good command in English for both spoken and written

=Initiative, self-motivation, independent and hard working

=Working experience not in this HR field and is willing to learn and attend HR courses and has the passion for this position will still be considered.

= 5-days work, Mon-Fri = 9 to 6pm.

Job Scope:-

= Must understand and follow up with all MOM rules and requirements for employment

= Must attend courses when required and feedback all MOM updated information to the company

= Work closely with employment agencies and source for good candidates when required

=Perform interview and select the right candidate for the company

= Keep record of staff leave etc.

= Handle all office administrative work.

= Handle all office purchases, like stationeries, pantry needs, etc.

= Ensure office cleaner does her job.

= To source for good vendors for the company if needed and upkeep all company's assets, renewal of memberships, vehicle VPC and roadtax and insurance.

Responsibilites:

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Responsibilities:

• Daily update of bank book.
• Report daily bank balance to regional team and update weekly forecast.
• Prepare monthly bank reconciliation.
• Perform AP functions including data entry for vendor bills, process bill payments and vendor SOA reconciliations on monthly basis.
• Prepare monthly and weekly AR aging report and monitor receivable collections.
• Update of petty cash record.
• Prepare required journal entries to facilitate monthly accounting closure.
• Prepare monthly financial reports and update P&L schedules.
• Assist in month-end closing activities.
• Assist in annual audit matters.
• Any additional tasks as assigned by the supervisor or manager.

Requirements:

• Minimum 1 - 2 years of related working experience in finance/ accounting field.
• Problem-solving skills.
• Able to multi-task and work independently in a fast-paced environment and meet tight deadlines.
• Self-motivated and able to work in the team spirits. Eager to learn and inquisitive by nature.
• Knowledge of Microsoft Office (Excel).
• Experience with NetSuite system and CargoWise system will be advantageous.

The management executive is responsible for several material and equipment-related distribution procedures. Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs.

• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Controls inventory levels by conducting physical counts and reconciles with data storage systems.
• Maintains the physical condition of the warehouse by planning and implementing new design layout.
• Plan and optmisize routes for each driver using in-house software to deliver more efficiently
• Liaise with clients, suppliers and transport companies.
• Completes warehouse operational requirements by scheduling and assigning employees.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Improves staff performance by coaching, counseling, and disciplining employees.
• Proficient with different computers opearting system such as Windows 10/11. MacOS is a plus.
• Effective oral and written communication skills in english
• Strong leadership and management skills
• Guide new employee how to use company in house software.