Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk and Control Officer)- Hybrid (Internal Job Title: Business Risk and Control Officer- C13) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Contribute to the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Coordinate risk and control responsibilities and ensure accountabilities are embedded within FLUs, including providing training and leading by example.
• Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years of experience. , 3+ years in Risk & Controls roles preferred.
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.
• Bachelor's/University degree, Master's degree preferred.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

JOB DESCRIPTION

• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage.
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors, manager.

JOB REQUIREMENTS

• Minimum education of GCE "O" or "N" Level certificate
• At least 1 year working experience in a similar position in security & safety operations
• Possesses a valid security licence
• Applicants who have taken RTT will be prioritised
• First Aid and CPR+AED certified
• WSQ Respond to Fire and Hazmat Emergency certified
• 12 hour shift / Work 4 days

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate, Learning & Development Opportunities, Staff Recognition Award

Job responsibilities

• Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore
• To act and respond to faults / incidents / complains as per established SOP
• Generating Fault Reporting
• Support in other roles as may be instructed by facility supervisor

Requirements

• At least three (3) ‘O’ level passes (including English), and Higher Nitec and above or Equivalent in Mechanical/ Electrical / Electronics Engineering.
• At least Two (2) years of relevant experience dealing with customers in a frontline / call center experience
• Candidate with facilities maintenance experience will be prefered or deal with fault / repairs reporting for buildings.
• Be proficient in English and one other language, computer literate, adequate typing skills
• Able to handle and swiftly respond with proper etiquette to telephone calls, emails received.
• Rotate Afternoon Shift quarterly

Based in Tagore Lane

5.5 work days week.

novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.

Responsibilities:

• To deliver consistent customer experiences across multiple touch points
• Initiate ways to improve customers' experience
• Handle customers’ service repair requests, enquiries & feedback
• Handle sales enquiries (+ commission)
• Handle administrative matters pertaining to the department and any other duties or projects as assigned from time to time

Requirements:

• Min Diploma Level
• Min 1 year in customer service experience
• Possess excellent communication and interpersonal skills
• Good disposition with excellent service aptitude
• Good knowledge in MS Office applications
• Able to work independently or in a team environment
• Able to multi-task and work under minimum supervision

Working Location - North

Working hrs / day - 8.45am to 6.00pm (Mon - Fri), 8.45am to 1.00pm (first sat of the month)

We are committed to provide opportunity for career advancement and offer attractive salary that commensurate with work experience. Interested candidates, please send in your resume, cover letter, and portfolio via APPLY NOW button.

Highlight

• Lunch will be provided
• Annual Leave/Medical/Bonus
• 5.5-days work week
• Flexible Off Days
• On-job training will be provided
• Salary negotiable

Responsibilities:

• Provide administrative support.
• Perform book-keeping.
• Responsible for handling petty cash.
• Update database record.
• Perform data-entry.
• Ad-hoc assignments as assigned and required.

Requirements:

• Diploma in Accounting, Business, Finance or related field.
• Proficient in Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities:

• Prepare full sets of accounts for internal accounting function
• Prepare Variance Analysis, Accrual & Journal
• Support in preparing weekly / monthly reports quarterly, and Year-end closing of account
• Assist in preparation of financial reports
• Review of billings, payment & staff claim prepared by employees
• Assist in GST Filing and Tax submission
• Provide timely support in budget and forecast
• Ensure compliance with statutory and accounting requirements
• Inter Company reconciliation
• In charge of Inventory review/Stock count
• Overseeing company accounts, all financial activities and operations to improve company financial performances
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls
• Other adhoc duties that may be assigned

Requirements:

• Diploma/Degree qualified in accountancy or equivalent
• Minimum of 1 year experience in a similar role
• Good communication and interpersonal skills
• Excellent MS office skills especially on Microsoft Excel
• Organised and meticulous
• Experience in using accounting software
• Ability to work independently with strong accountability

1. Manage monthly/bi-monthly employee payrolls, employment quotas, employee trainings, work-passes

2. Implement and manage performance review procedures

3. Oversee daily operations

4. Provide administrative support to Accounting Department such as typing, filing and basic bookkeeping

5. Handling full set of account (Construction) for auditing at end of Financial year

6. Prepare, examine or analyze accounting records, financial statements or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.

7. Preparing on monthly CPF, quarterly GST, IR21, IR8A and yearly tax submission

8. Liaise with auditor, tax agent and other government agencies.

9. Preparation of documents for audit purposes

10. Prepare adjusting journal entries

11. Ad-hoc duties assigned

1. Accounting knowledge.

2. Microsoft Office, Strong working knowledge of MS Excel, Familiar in using

MYOB(ABSS) software will be an added advantage

Workplace Safety Health Officer

Job Description & Requirements

a. The Workplace Safety & Health (WSH) Officer shall be registered with the
Ministry of Manpower and be in-charge of all matters relating to safety
aspects of construction activities to ensure that all work activities are carried out
in compliance with the Workplace. Safety and Health and Environmental
Management Regulations

b. The Workplace Safety & Health (WSH) Officer is responsible for conducting daily site safety inspection, identifying potential hazards involved in construction activities, so as to rectify any unsafe practices with solutions. To ensure the potential hazard are eliminated or mitigated at work site before the work started. He shall work together with QPS and site supervision team RE &RTO and conduct safety briefings, witness tool box meetings before commencement of the daily work to ensure compliance with the WSH Act and Regulations, etc.

c.The Workplace Safety & Health, (WSH) Officer shall review all the risk assessments submitted by Contractor to ensure all safety measures are in place at site, check the implementation of the safety and emergency plans, incident reporting systems. He shall be actively involved in incident investigation and conduct sharing with the workers on ‘near missed’ incident where necessary. He shall ensure the Contractor submits proper documentation for the safety meeting minutes, records and reports.

d. The Workplace Safety & Health (WSH) Officer shall be engaged for the duration of the project and be based full-time on site

1. Candidate must possess at least a Diploma in Building / Civil / Structural Engineering
2. Registered as a WSH Officer (WSHO) from MOM
3. Three years and above working experience in construction industry
4. Preferably with experience in handling LTA projects

Interested candidates please apply with updated resume & expected salary.

The Reservations Officer responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. He/She ensures that reservation hotlines are attended to at all times to meet daily business needs, and is responsible for creating, updating and maintaining reservation bookings promptly in accordance with guests' booking confirmations.

Responsibilities :

• Respond to reservation requests from guests, travel agents, and referral networks made through various communication platforms.
• Ensure that reservation hotlines are attended to at all times to meet daily business needs
• Responsible for creating, updating and maintaining reservation records promptly in accordance with guests' booking confirmation
• Track future room availability and helps develop forecasts for room revenue and occupancy
• Work closely with Front Office and Sales Department in preparing the pre-registration activities and process advance reservation deposits
• Updates room inventory and comply with the policies and procedures of the property
• Candidates with OPERA knowledge and experience will have an added advantage
• Any other ad-hoc duties assigned by superior
• 5.5 days work week, regular hour

Requirements:

• Minimum GCE 'O' Levels or equivalent
• Preferably 1-2 years relevant experience
• Possess initiative, able to multi task and work independently
• Pleasant disposition and a team player
• Proficient in Microsoft Office
• Experience in Hotels/ Serviced Apartments will be an added advantage

You may send in your inquiry to [email protected]

Job Description

As an Accounts Executive/ Senior Executive, he/she will play a vital role in supporting the Finance Manager with the daily financial and human resources operations. He/she will report to the Finance Manager.

Key responsibilities include:

• Supporting Accounts Receivables (“AR”) function, including processing daily receipts, bank postings and other key functions;
• Supporting Accounts Payable (“AP”) function, including performing three-way matching, arranging payment and other key functions;
• Supporting Fixed Asset Management (“FAM”) function, including maintenance of Fixed Asset Register and perform tagging on newly acquired assets;
• Prepare and support the filing of quarterly GST reports;
• Supporting Human Resources (“HR”) matters, including monthly payroll processing, various forms and other administrative tasks.
• Other adhoc duties as required.

Requirements

• Minimum Diploma in Accoutancy with 2 years of working experience;
• Responsible, respectful, and eager to learn;
• Highly meticulous, reliable, and able to meet job objectives and deadlines independently;
• Ability to work both independently and as part of a team; and
• Polite demeanor and cooperative attitude.

Responsibilities:

• Ensure Export operations runs smoothly, and SOP compliant.
• Manage and co-ordinate the entire shipment process for customers.
• Implement and establish new processes for export / import operations.
• Review export / import operational procedures for continuous improvement, to enhance efficiency.
• Prepare KPI reports for customers & attend to Operation Review meetings when required.
• Plan / schedule space for all origin stations.
• To co-ordinate shipment closely with Customers and various department to ensure shipments executed correctly
• Monitor & ensure Customers make prompt payments.
• Rectify & resolve payment discrepancies.
• Observe & control daily operational issues to comply Customer’s requirements.

Requirements:

• Minimum 2 years of relevant experience in the industry.
• PC literate and has a customer centric attitude.
• Able to commit for weekends as part of regular hours due to operational needs.