1. Responsible for managing assigned Global / Regional Accounts and developing them into high value accounts. Has ownership of the account and oversees account development, as well as problems and incident resolution.

2. Responsible to achieve assigned financial targets.

3. Identifies business opportunities with target and incumbent accounts. Creates account plans and strategy to win/grow the account. Facilitates global / regional business between different countries and executes a go-to-market strategy for international clients.

4. Owns and leads RFI / RFP responses. Understand the customer needs and RFP requirements. Manages the entire bid process; leading and co-ordinating responses to tender, proposal, management of conformance to requirements and work with various Subject Matter Expert

5. Maintain an active global / regional network of customers with partners and distributors.

6. Negotiate profitable contract terms with due consideration for local jurisdiction and application law, working closely with the Contract Manager

7. Provide accurate forecast of opportunities for planning purposes.

8. Works closely with the Project Manager and other Subject Matter Expert to develop rollout implementation plan for product delivery, services maintenance, accounts reporting and problem resolution ensuring they are delivered to the required quality, timescale, and budget. Establish client current state and propose future state in terms of working process and TCO.

9. Leads quarterly business reviews (QBR) with selected customers. Provides consistent and regular service reviews in relation to the SLA, ensuring the client’s contractual targets and measurements are met. Manages the services delivery and provides insights and recommendation that promote continuous improvement and with the goal of client satisfaction, business growth, and retention.

Job Requirement

• Degree in Business Management / Economics / Computer Science / Sales & Marketing / Finance & Accounting
• At least 5 Years of Experience with at least 2 years working at APJ level in areas of Major Account/Large Enterprise servicing / consultancy related / service delivery / sales management
• Good understanding of Global / Regional procurement process and international business
• Understands digital transformation and smart office environment
• Able to independently engage customers at C-level
• Demonstrates professional ethics, which is reliable and dependable with high integrity
• Demonstrates respect for cross-cultural difference with good interpersonal skill.
• Excellent communication skills (presentation, writing)
• Competent in spreadsheet calculation and reporting
• Some knowledge of Business and legal contract negotiation and drafting
• Good business acumen and analytical skills

Responsibility

• Provide financial and administrative services, inluding full accounts payable function, intercompany reconciliation, journal entries to support the Finance & Accounting Team in AP and other reporting
• Provide efficient, timely and accurate payment to suppliers and vendors
• Prepare and perform review on Balance Sheet, P&L schedules and bank reconciliations
• Prepare GST, import duty, withholding tax and corporate income tax return
• Responsible and maintain fixed asset and inventory register
• Liaise with external parties, e.g. auditors, tax agents, corporate secretarial agents, local tax and government authorities when required
• Ensure timely and accurate financial closing and compliance with local statutory requirements / accounting standards
• Participate in the annual fixed assets verification exercise and year-end stocktake exercise
• Other ad-hoc duties as and when assigned by the Finance Manager

Requirement

• Diploma / Degree in Accounting and Finance
• 3 years of financial accounting, preferably in accounts payable or full sets of accounts
• Familiar with Navision would be advantage
• Able to work in a fast paced and dynamic environment
• Adaptable, meticulous, responsible

Location: Orchard

Working hours: 5 days work week, normal office hours

Contract Duration: Asap - 4 months

Duties:

- Perform administrative/reception duties
- Attend to shoppers’ enquiries / feedback
- Assist in Advertising & Promotions activities such as issuing of contest coupons / gift vouchers
- Administrative duties and any other ad-hoc duties as assigned

Requirements:
- Willing to commit to weekends arrangement - including weekends and public holidays

- Experience in concierge/customer service role

- Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Appointment Setting Officer

Job Highlight :

- Flexible working hours - Work from home- Training is provided

Responsibility include:

- Communicating with new prospects and arranging appointments while following up with appointments set

- You will be WORKING FROM HOME, so you need to be independent and disciplined

Requirements:

- Willing to learn and adapt fast.

- Independent, motivated and self-driven.

Applicant should be at least 21 year old.

Singaporean/PRHousewife welcome

Job Description:

• Maintain accurate financial records including AR, AP and GL
• Prepare monthly and year-end accounts schedules
• Perform monthly bank reconciliation and simple payroll processing
• Prepare Unaudited Financial Statement Compilation
• Prepare XBRL Reporting
• Daily updating of cash book
• Maintain all account documents as per instructed by the direct supervisor
• Provide support in other accounting duties when our clients requested
• Other ad-hoc duties as required

Job Requirement:

• Proven expertise in handling full-set accounts
• Professional Diploma or Degree in Finance/Accountancy
• Effective communication and written skills
• A hands-on and detail-oriented person
• Able to work well under pressure and tight deadlines
• Good knowledge of Xero Accounting & Corporate Taxation is an added advantage

Taking care of the daily operations

The site’s daily operations will be at the heart of your role. As the person in charge, you’ll help the site managers provide high-quality property management services and plan the site’s daily operational activities. You need to constantly wear your proactive hat as you will be responsible in the site’s upkeep and emergency/crisis management plans.

Responsible for the day to day project management of some of the Property Services through the design, permitting and construction process. This includes the planning, coordination, communication and delivery of activities required to complete projects to a high standard and within existing project management practice

Job Title: Accounts Assistant

Core Responsibilities

• Record daily and monthly Sales Journal, Trade Debtors, Purchase Journal and Trade Creditors.
• Update of Debtor List to send out monthly Statement of Accounts
• Prepare payment for verified invoices.
• Update of Petty Cash claims for approval.
• Arrangement of courier of documents or cheque payments to suppliers.
• Daily and weekly checking and report foreign exchange rate.
• Scanning of documents and other assigned admin tasks

Requirements/ other info

• Minimum Diploma in Accounts or related field
• Proficient in Microsoft Office (Excel & Word)
• Detailed, careful, dedicated and positive working attitude are essential
• High integrity in maintaining confidentiality of information
• Salary: SGD 1,800 to SGD 2,300 depending on experience & suitability
• Daily lunch catered and paid by company
• Company bus from Tapmines East MRT to company provided in the morning to work
• Office location in East (11 Loyang Walk, Loyang Industrial Park Singapore 508794), prefer candidates living in the East (Pasir Ris/ Loyang/ Changi)
• Working hours: Mon to Fri (9am to 6.15pm) and once a month Sat (9am to 12pm)

• Manage full spectrum of accounts receivable and collection duties.
• Prepare inter-company billing and coordinate with external parties and clinic on billing matters.
• Supervise AR aging for prompt collection of overdue payments.
• Conduct monthly bank reconciliation.

Requirements:

• Diploma in Finance/Accountancy or equivalent.
• At least 2 years of relevant working experience
• Proficient in Oracle Netsuite and Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

· Position: Junior Indoor Sales Officer

· Location: Loyang Walk (company transport provided)

· Working hours: Monday to Friday (9am - 6.15pm) & once a month Saturday (9am - 12pm)

· Salary (commensurate with experience): Up to $3,500 + Daily Meals Provided + Performance Bonus

· Duration: Permanent

· Industry: Manufacturer

Main Responsibilities:

· Follow up on behalf of MD for new customers enquiries & follow through on order confirmation

· Communicating with customers, making outbound calls to potential customers, and following up on leads as provided by MD

· Handle potential customers' enquiries and gather feedbacks/comments on product samples and direct to relevant departments

· Generate sales report & quotations

· Co-ordinate and handle admin for specific export shipments

· Any other ad-hoc task as assigned by the MD

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Ability to manage multiple tasks simultaneously

· Minimum Diploma, Food Science or related

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

• Deliver month-end accrual activities.
• Register and process all business transactions in the accounting system using double-entry accounting.
• Supervise the receipt of goods and invoices, ensuring timely processing of payments.

Requirements:

• Higher Nitec in Business/Economics or equivalent.
• At least 2 years of relevant working experience.
• Proficient in SAP.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

You will assist the Chief Engineer and Director of Engineering in the day-to-day maintenance operations work in the hotel.

You must be well versed in electrical wiring, air-conditioning, plumbing and all other general repair work.

You must possess NTC 2/3, minimum O level or diploma.

Previous working experience in hotels will be an advantage and you must be able to work on shifts and weekends/public holidays.

Possess a pleasnt personality and able to work in a team.

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

• Handle and maintain the full set of accounts, P&L, Balance Sheet, General ledger, Financial Reporting, Forecast, and Budget.
• Prepare and submit quarterly GST returns for the clinics within the deadlines and accurate monthly accounts closing.
• Processing payments to the suppliers and ensuring payments are authorized
• Billing of invoices to inter branches for drugs or manpower transfer and intercompany billing
• Maintain fixed asset register and depreciation listing for all clinics
• Perform monthly reconciliation of payments and bank statements
• Prepare budget and cash flow statements yearly
• Liaise with external Corporate Tax agents on taxation matters
• Process staff claims and reimbursement of claims
• Maintain the General Ledger and reconciled monthly accounts, including journal entries and variance analysis
• Support regulatory and internal reporting, which includes monthly, quarterly, and annual reporting
• Maintain accounting controls and recommend policies and procedures to enhance process efficiencies
• Manage and monitor performance metrics, KPI tracking, and reports of the finance team.
• Maintenance and enhancement of the MYOB software to meet companies.
• Manage procurement of office supplies and pantry items
• Other ad-hoc admin duties assigned by the Management

Requirements:

• A recognized Accounting Diploma or Finance Degree. Minimum 1 years of working experience in a similar capacity.
• Prior experience in the healthcare industry is an added advantage.
• Knowledge in Business Accounting is a key requirement.
• Knowledge of handling a full set of accounts, payroll processing, CPF ruling, GST, and Tax regulations
• Motivated, proactive, and optimistic about overcoming challenges.
• Must be proficient in Microsoft Office, Excel, and Pivot Table. MYOB knowledge will be an advantage.
• Able to work independently with minimum Supervision.
• Able to meet deadlines and with good time management skills
• Excellent interpersonal, communication, and organizational skills are essential.
• Detailed and meticulous, with a good balance between implementation and accuracy.

· Position: Admin Officer

· Location: Ang Mo Kio

· Working hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $2,800 + Performance Bonus + 21 Days Annual Leave

· Duration: Permanent

· Industry: Security & Communication Solutions

Main Responsibilities:

· Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc

· Manage facilities and general office needs for the office

· Welcome visitors and assist them in connecting with their hosts

· Maintains the live event production calendar

· Schedules appointments and arranges all travel for company staff

· Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies)

· Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma in Business Administration / Management or equivalent

· Minimum 2 years of experience in administrative tasks

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

• Entering invoices into the accounts payable system
• Processing payments
• Checking and verifying invoices
• Preparing cheques for payment
• Performing other ad hoc tasks as required by their supervisor

Requirements:

• Minimum GCE O Levels
• Minimum 3 months accounts payable assistant experience
• Able to start immediate

If you meet the requirements of this role, please email a detailed resume in Word document to Jing Rong, Royce

CEI Registration No.: R2095121

Email: [email protected]

Tel: 9054 8515

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Accounts cum Admin Executive

5 days Monday - Friday | 9am - 6pm

$2,500 – $3,500

Duties and Responsibilities shall include but not limited to:

1. Keep full set of accounts.
2. Data entry and record keeping.
3. Prepare cheque payments for suppliers & petty cash.
4. Reconcile monthly bank statements.
5. Prepare monthly P&L reports in excel format.
6. Prepare monthly comparison reports.
7. Prepare year end audit schedule.
8. HR & Payroll.
9. GST & CPF Submission.
10. Handle phone calls, mails maintain filling and general admin support.
11. Any other ad-hoc duties as assigned by management.

Requirements

• Degree/LCCI International Qualification - Level 2

• Preferably 1-2 years working experience in Accounting Dept or Auditing firm.

• Required Skill(s): Microsoft Office, Excel, Auto Count.

• Able to work in a fast-paced environment.

We regret that only shortlisted candidates will be notified.

The Security Officer is able to handle safety and security issues in the day-to-day operations. He/she must protect company’s assets relative to theft, assault, fire and other safety issues. He/she is also responsible for the security, safety and well-being of guests, employees and premises.

Primary Responsibilities

Manages the Control Room and daily routine assignments by Security Manager (SM)

· Visitors/Guests/Contractors Management. Verifies the ID of all visitors, guests and contractors of their visit and issue pass before entry

· Key Management – To record and issue departmental keys to the colleagues after verification. To acknowledge and record when the keys are returned

· To report and document all incidents in the Security Management Occurrence log

· Handles telephone enquiries in a professionally manner

· To record and take pictures of all Lost and Found Items surrenderred by colleagues or guests in the lost & found form and handover to Housekeeping

· To assist in evacuation

· To assist in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.

Carries out static duties

· Front Office – To ensure a peaceful environment, greet guest coming / going out of the hotel, to report and take action where required

· Main Driveway: ensure orderly traffic flow, advice drivers of unauthorized parking to park at designated car park and to report and take action if there is disturbance.

· To conduct checks on unauthorised parking, advise driver to park at designated car parks, to report and take action if there is disturbance.

· Loading Bay: ensure only authorised vehicles are allowed to park in the loading bay.

− To ensure smooth traffic movements in the loading bay.

− To ensure the vehicles are parked in an assigned parking lot.

− To ensure no obstruction cause to other vehicles using the loading bay.

− To verify the identities of all contractors/workers using the loading bay.

· To respond to any emergencies within 3 minutes or less.

Patrols hotel grounds and building

· Hotel patrolling for crime prevention and report of any incidents, disputes disturbances or properties left unattended.

· Perimeter patrolling to ensure that the hotel`s exterior walls are not vandalised or damaged, ensure street lamps are in working condition.

· To respond to any emergencies within 3 minutes or less.

Responsibilities:

• Responsible for full spectrum of accounting functions for a few entities
• Handle full sets of company accounts (AP, AR, GL)
• Perform reconciliation (bank, inter-company accounts, accounts receivable/payable)
• Ensure accounting operations are carried out in accordance with internal accounting procedures.
• Monitor AR ageing report and follow up with the collection for non-payments, delayed payments and other irregularities.
• To handle transactions relating to fixed assets.
• Filing, updating loan records, perform online payment.
• Daily update of instalment payments and make reminder calls to overdue payment.
• Handle ad hoc assignments as and when required.

Requirements:

• LCCI Higher Accounting or Diploma in accounting or equivalent
• 2 years’ experience in keeping full set of accounts.
• Experience in hire purchase preferred.
• Accountability, accuracy and ability to meet deadlines.
• Keen analytical, problem-solving mindset and comfortable to work independently or in a
• team with minimum supervision.

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• General Accounting duties

• Partial accounts in Accounts Receivables.

• Supporting Accountant in accounting functions

• Documentation and filing duties

Job Requirements

• Min NITEC/ Diploma in any course
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

• Working location at Macpherson

• Well Established Real Estate Company

• Working hour: Monday - Friday (9am - 6pm)

• AWS + Excellent Welfare & Benefits

Job Scope

• Responsible for full set of account inclusive of full spectrum Accounts Payable and Receivable function.
• To work with operations in managing the AR recovery and monitor the collection of receipts from customer.
• Generate weekly accounts receivables report with update on AR status.
• Prepare payment to suppliers and reconcile creditors statement.
• Prepare analysis of accounts and monitor to ensure payments are up to date.
• Assist in establishing internal control procedures to improve the accounting process.
• Liaising with external auditors, tax advisors and operation team.
• Prepare monthly management account with audit schedules and bank reconciliation.
• Prepare monthly cashflow and projection.
• Prepare and submit quarterly GST filing.
• Prepare audited financial statements and XBRL report.
• Any other duties assigned.

Requirement

• Diploma / Degree in Accounting, Finance or equivalent
• 2 - 4 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our Client is a corporate secretarial firm serving a diverse clientele across various industries in Singapore. The role of the Corporate Secretarial Officer will report to the GM of the company.

Job Responsibilities:

• Responsible for administrative matters with regards to corporate secretarial functions, such as company incorporation, preparation and arrangement of general and board meetings, paperwork and filing e.t.c
• Conduct compliance checks - company due diligence, KYC checks
• Maintenance of proper records and filing system
• Assist in monthly management reporting
• Provide advice on corporate governance and compliance matters
• Liaise with accountant to obtain financial information
• Any other tasks as directed

Requirements

• Minimum Polytechnic Diploma or professional certification in any field
• At least 3-4 years of corporate secretarial experience
• Possess strong initiative, good communication and interpersonal skills
• Committed and motivated individuals who are meticulous, have an eye for detail and enjoy working in a fast-paced dynamic environment

Additional Information

• 5 Day Work Week
• Office location: Raffles Place

Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA Personnel: R2199602
EA License: 19C9782

- Permanent

- Mon – Fri; 9am – 6pm

- Orchard

- Up to $4500 + AWS

Roles & Responsibilities:

Accounts Payable

• Perform Accounts Payable functions; including data entry
• Prepare vendor reconciliation and payment schedule
• Ensure all payments are properly authorised with supported documentation
• Vendor payment processing
• Check and key in all purchase invoices, ensure correct account allocations and compliance with GST
• Maintain vendor register and vendor data in accounting system
• Assist with month-end closing processes
• 
  
• Accounts Receivable
• Monthly AR Invoicing
• Prepare statement of account
• Cash receipts
• 
  
• Project
• Ensure all awarded projects are correctly setup in accounting system
• Keep track of all agreements/contracts/purchase orders fully executed with authorised signatory(s)
• 
  
• Human Resources
• Check weekly employees’ timesheets in accounting system
• Check monthly employees’ expense claims in accounting system
• Maintain employees’ record, annual leave and MC record

Period:

• Permanent

Location:

• Orchard

Working hours:

• Mon – Fri; 9am – 6pm

Salary:

• Up to $4500 + AWS

Job Requirements:

• Minimum Diploma in Accounting & Finance or equivalent
• Minimum 4 years of working experiences in general accounting
• Good understanding of accounting principles and practices
• Hands-on experience in accounting software is a must
• Proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Meticulous, detailed-oriented and well-organized with strong analytical and numerical skills
• Proficiency in speaking, reading and writing in English (Must)
• Possess strong interpersonal and communication skills
• Ability to multitask and work well under tight deadlines
• Positive work attitudes, responsible and willingness to learn
• Ability to handle confidential information in a professional manner

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is actively searching for a Senior Manager, Accounts Payable to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The purpose of the job is to oversee Accounts Payable process from Invoice/Payment processing to Period-end Close Activities in accordance to University’s policies and procedures. The role will involve in internal and external audits, process and system improvements.

The responsibilities of this role are:

• Oversee Accounts Payable and ensure timeliness and accuracy in invoice/payment processing to vendors, staff, student and visitors
• Handle period-end activities, ensure timely reconciliation and follow up on GRIR, Bank Clearing, open Balance Sheets items and Creditors accts
• Address and resolve queries from departments, staff, student and external parties
• Ensure all postings and workflows are in compliance to University’s policies and procedures
• Streamline system and processes to optimize operational efficiency and effectiveness
• Handle audit queries independently
• Support ad-hoc projects or duties

The ideal candidate will need to have the following qualities and experience:

• Degree in Accountancy or ACCA equivalent
• 10 years of accounts payable experience is preferred
• Minimum 3 years of experience in leading a team
• Hands-on knowledge of SAP application is a must
• Self-motivated and able to work independently
• Proficient in MS Office applications
• Possess good communication and customer service skills

Customer Service Officer (East)

- Salary up to $2500/month

Job scope :

• Handle calls and emails promptly by providing accurate and timely information, alternatives, and solutions to customer orders
• Respond to customers' queries and concerns with the aim of achieving excellent service standard
• Follow up promptly with customers to resolve issues
• Provide respondents' feedback to respective departments to improve customer experience
• Evaluating and processing Return requests from customers
• Perform after-call administration work such as job openings, generating customs document/parcel manifest, filing, and all related matters
• Liaise with the transporter to ensure B2C shipments are delivered promptly to the parcel sorting center for processing
• Prepare billing to B2C clients for submission before the cut-off date
• Prepare weekly or monthly reports as required by Management and B2C clients
• Suggest Standard Operating Procedures for new procedures or processes that help create efficiency for the team

Requirements :

• "O" Level/ ITE Nitec/ Diploma in related field
• Proficient in Microsoft Office
• Initiative with positive attitude, willingness to learn and must be a team player
• Committed and able to work independently
• Friendly and Customer Service oriented
• Good communication skills

Working hours :

• Monday to Friday (8.30am to 5.30pm)
• Saturday (8.30am to 12.30pm)

Please Whatsapp us at +65 9338 7787 to arrange for an interview.