Guest Service Officer | 4 star hotel | 5 Days | Chinatown

Chin Swee Rd (near Chinatown MRT)

5 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

JOB DESCRIPTION

The candidate is expected to contribute to IME in:

1. Electrical test on 12" wafer for IV-CV measurement

2. CSAM operation

3. ESD test

4. Reliability chambers operation

5. Other lab related paper work

JOB REQUIREMENT

1. Diploma in Electrical & Electronics Engineering background with at least 2 years of relevant experience

2. Able do some computer programming

3. Ability to work effectively and independently

4. Ability to communicate and interact with staff and industry personnel successfully

5. Able to do some shift work requirement occasionally

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Accounts cum Admin Assistant
Location: Loyang Way
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2300 - $2800 [ Depends on experience ]

Responsibilities

• Basic book-keeping and preparation of financial reports.
• Provide sales & admin support to the sales team.
• Coordinate and liaise with freight forwarders on shipment.
• Work closely with customers & vendors to resolve and achieve customer & vendors satisfaction
• Willing to travel to our overseas subsidiary.

Requirements

• Diploma in Accounting. Preferably with experience in Accounts and Office Admin.
• Must be proficient in Microsoft Office and preferably with MYOB accounting software knowledge.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Maintain security orders within the premise
• Ensure safety of all staffs, clients and visitors
• Implement access and safety control
• Attend to all emergencies such as medical & fire & intruder
• Liaising with necessary department such as Police & SCDF etc during case of emergency
• To issue security passes to Contractors’

Job Requirement

• Mandatory to have Possess Police Licensing & Regulatory Department (PLRD) licenceMinimum 1 year’ experience working as a security
• Physically fit as this position requires a good amount of walkabout in yard
• A team player
• Proficiency in English (written and spoken)
• Quick to react during emergency
• Other relevant security operations certificate would be an added advantage
• Location at Gul Road, Jurong

Summary:

• Location: Changi Airport
• Working hours: 3 Shift, Morning, Afternoon, Night (8 hours per shift)
• Salary: Basic $2000 + Allowance $500 + OT, Gross $2500 - $2800

Responsibilities:

• Front line customer service
• Assist Airline for front line counter operation
• Assist in checking in @ counter, check passport, issue boarding tickets, answer airlines enquiries
• Ensure smooth departure process
• Work closely with Flight captain, Cabin Crew, Airline representatives

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gisalle Lim

Registration Number: R23115299

EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)

Work Location: Tampinese

Working Hours: Mon to Fri Office Hours

Monthly Salary: up to $2700 per month

1 Year Contract

Job Scope:

• Conduct financial reconciliation
• Collaborate with relevant stakeholders to investigate discrepancies and resolve financial
  issues
• Maintain detailed records of financial transaction and outcomes
• Maintain accurate records of notifications sent and status of delivery
• Monitor and report utilization trends
• Promptly respond to the queries from the public via various communication channels (phone, email)
• Accurately document and close queries, ensuring a high level of customer satisfaction
• Support transitional administrative functions

Requirements:

• Diploma and above
• Min 1 year of relevant experience
• Proficient in Microsoft Excel
• Singaporean Citizen

Kindly send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Billing Officer [Up to $2800/AWS/Bonus|5.25 days| Macpherson] - HJ

Summary

• 5.25 working days (Alternate Saturday)
• Up to $2800 + AWS + Performance Bonus
• Macpherson

Job Description

• Assist in billing and issuing of invoices to our cargo and mail customers.
• Assist in cost checking of invoices received from airlines, ground handlers and other service vendors.
• Attend to any billing queries.
• Assist in preparation of Sales Report.
• Provide accounting support.
• Other duties as assigned.

Job Requirement

• At least 1 years of relevant working experience
• Proficient in MS Office and Excel.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ngow Hui Jun| EA Personnel No.: R24119746

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

MEMORIAL Group of Companies

We are a new entrant into the funerary industry offering an integrated one stop facility solution comprising of funeral parlours, embalming facilities and columbarium niches in Singapore.

Our goal is to partner closely with existing funerary service providers to provide bereaved families with an environment that is comfortable and comforting during their time of grief.

Our stand-alone purpose-built facility will house an embalming facility to provide embalmers a clean and safe space to perform this final service for the deceased.

For families who need a place for remembrance, we also provide niches for the cremated remains of the deceased to be housed in our columbarium.

We are currently looking for experienced funerary industry specialists to join our team.

The Role

This role is to ensure that the Building are well maintained and operated.

In addition, the Facilities Operations Officer has to assist and manage the reservations of the parlours.

Responsibilities:

- Overview and Maintenance of the building facilities

- To carry out minor mechanical and electrical repairs in relation to buildings and facilities

- Conduct regular building inspection

- Ensure all equipment in the building are operational and well maintained

- Assist to ensure all Parlours are cleaned in a timely manner for efficient turnaround

- Assist to prepare the funeral parlour in accordance to the religion and wishes of the bereaved family

- Assist to ensure that reserved parlours are recorded in the booking system

- Other ad-hoc duties as assigned

Skills & Experience:

- 2-4 years’ experience of relevant experience (funeral parlour/industry is an advantage)

- Industry Knowledge of religious, cultural, customs and burial practices

- Independent self-starter with strong problem solving and organising skills

- Conversant with basic computer software

- Proficient in English / Chinese. Working knowledge of dialects will be advantageous

- Able to work rotating shifts, weekends and public holidays

- Building Management / Managing Agent / Hospitality experience are encouraged to apply

- Those without industry experience but have an interest in elevating the after-life industry are also welcome to apply

Others:

Work Location: Woodlands

Please provide the following with your application:

- Availability (Notice Period)

- Educational Qualification

- Your expected salary

- Your last drawn salary

Accounts cum HR Executive | InfoTech, XERO & MS | Payroll | Tai Seng

Working Hours: Monday - Friday (9am - 6pm)

Salary range: $2500 - $3000

Address: Tai Seng

Job Responsibilities

• Knowledge in all aspect of accounting.
• Experience in balance sheets schedules
• Perform timely closing of accounts and submission of GST returns
• Assist in internal control implementation
• Verify accuracy of financial and transactional data daily and perform monthly reconciliation of statement of accounts with bank statement.
• Ensure timely billing to clients, verify receipts and payment details with transaction documents.
• Input of suppliers’ invoices and process credit notes/adjustments
• Administer and execute HR functions and processes assigned, e.g. recruitment, orientation, processing of new appointments, contract renewals, exit management, performance management, administration of leave, employee benefits, compensation, awards, communication and staff wellness programs, and etc.
• Process monthly payroll timely for all staff
• Perform other tasks as assigned

Job Requirements:

• Must possess at ITE or diploma certificate on accountancy
• Min 2 years relevant working experience
• Proficient in InfoTech, XERO and MS Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

1. JOB DESCRIPTION

Job Title

Safety Officer

Occupation

FIRE AND SAFETY OFFICER

Job Description & Requirements

Safety Officer

Job Description & Requirements

Job Description:

• All workplace safety and health matters
• Conduct Inspection and meeting
• Conduct accident/incident investigation
• Plan and organize safety promotion program
• Compile report/minutes/training materials/trend analysis
• Liaison with relevant authorities, client and all others
• Supervision of Workplace Safety and Environment workers
• Administrative and document tasks
• Update of relevant acts and regulations

Job Requirements:

• MOM registered Workplace Safety and Health Officer (WSHO)
• Minimum of 3 years working experience as WSHO in the Construction Industry
• First-Aider Certification an added advantage

• Location: Bencoolen St 2nd floor
• Working Days: Mon - Fri, 5 days
• Working Hours: 8.30am – 6.00pm
• Salary: $4,000 - $4,500

Responsibilities:

• Responsible for preparation of Group Consolidated Financial Statements
• Responsible for Month-End Closing of the Group
• Responsible for daily Bank-Recon, Cash Flow Forecast, Internal Inter Bank Fund Transfer
• Update and monitor Trade Finance movement
• Handles all Inter-Companies’ Debit Note transactions
• Preparation of relevant Balance Sheet Schedules and Reporting
• Prepare and submit Quarterly GST Return.
• Responsible for maintenance of Chart of Accounts
• Liaise with Auditors, Tax Agents and Company Secretary as required for all Statutory and
• Regulatory requirements to ensure Compliance
• Provide guidance and support to Finance Teams
• Identify and implement Improvements to Accounting Processes and Procedures for Efficiency and Accuracy.
• Supports overall Office Operations
• Involved in finance projects for system enhancements.
• Other ad hoc matters as assigned by Superior.

Requirements:

• At least 5 years of full set accounts experience. Min diploma. At least 2 years of supervisory experience will be preferred. wholesale trade accounts experience will be advantageous
• Proficient in MS office skills.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Handling and checking of LC (letter of credit)
• Updating of data into Client’s system
• Work closely with overseas agents/office, various Loaders / co-loaders, vendors, and warehouse
• Arrange timely collections / Dispatch according to customer’s request.
• Responsible for tracking of goods en-route or any problem arise and forward information or pre-alerts to customers.
• Ensure timely billing and accuracy of the invoices.
• Attend and respond to customers’ inquiries.
• Foster and maintain customer relationships to their fullest.
• Arranging cargo insurance and all other types of Shipping documents
• Liaise, coordinate and respond to meet customer’s shipping requirements
• Handling customer issues and feedbacks
• Interact with dispatch for shipping arrangements
• Performs any other task as instructed by section manager.

Requirements

• Minimum GCE 'O' Level / Diploma
• Meticulous to details
• Able to commence within short notice or immediately
• Preferable candidate with at least 1 year of relevant shipping experience
• Knowledge of LC application and negotiation
• Independent with good communication skills
• Fast learner and able to work under pressure
• Customer Service oriented
• Fresh candidates with a strong interest in shipping may apply

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting and Finance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

This advertisement is for Student Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Mar 2024 to 30 Nov 2024.

Options to extend the contract : 01 Jan 2025 to 30 Nov 2025.

Working Hours:

• Mondays to Thursdays: 7.30am to 5.30pm, inclusive of 1hr lunch break
• Fridays: 7.30 am to 4.00 pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

1. The Personnel is to support students who require highly-individualised, targeted and intensive intervention and support. The Personnel will:

• engage and check in with high needs/at risk students in timely and regular conversations
• be required to do home visit
• be a positive role model/ significant adult to the high needs/at risk students
• be required to work with parents of high needs/at risk students
• organise programme for high needs/at risk students

2. The Personnel is to support high needs/at risk students in 5 areas:

• Academic support (low progress learners)
• Social emotional (self-harm, trauma, mental health)
• Behaviour/ Attendance (irregular attendance, long-term absentees)
• Social skills (peer relation issue)
• Vulnerable (lack of adult role models)

3. The Personnel is to support students dailyon after school engagement programme (Gear-up Programme). The Personnel will:

• be responsible in the daily operation of Gear-up room
• work with members of Student Development Team (SDT) and/or Youth Worker (if any) on after school engagement programme (Gear-up Programme) to engage students meaningful

4. The Personnel is to manage the updating of case summary notes of students engaged and compilation of cases. The Personnel will:

• update the cases under his/her charge via case summary note
• ensure all engagement details are recorded in the case summary and email to members of SDT and school leaders
• promptly update or highlight to Year Heads if there is/are any self-harm or suicide ideation case or any cases that required immediate attention
• ensure the safe-keeping and confidentiality of such records and details
• be required to sign the ‘UNDERTAKING TO SAFEGUARD OFFICIAL INFORMATION’ document

5. The Personnel is to work with members of Student Development Team to assist Year Heads, Assistant Year Heads, HOD CCE , HOD SM and SH SM and members of the Student Development Team to oversee and complete assigned work related to support high needs and at risk students.

6. The Personnel will:

• assist the Year Heads to liaise with external organisations, such as Family Service Centres, Community Centres, etc, in matters relating to dealing with high need and at-risk students
• not make decisions on behalf of Year Heads but will forward the report, invitation or information to the Year Heads for further action

Qualifications, Skills and Experience:

• not make decisions on behalf of Year Heads but will forward the report, invitation or information to the Year Heads for further action
• Ability to provide academic support (English and/or Math) for students aged 12 to 17 years old
• Ability to connect with students aged 12 to 17 years old
• Ability to engage students aged 12 to 17 years old
• Good interpersonal, planning, analytical and negotiation skills
• Ability to multitask, work independently and in a team • Proficient with word processing and spreadsheet
• Mnimum of 1 year experience in working with students aged 12 to 17 years old

On behalf of our hiring client, we seek a suitable candidate to join them as Accounts Executive.

Responsibilities

• Manage full set of accounts including AP, AR, and GL functions.
• Process, verify, and maintain invoices/payments and related documents, and assist in following up on discrepancies with customers and vendors.
• Monitor and report daily cash flow and assist with cash flow management and projection.
• Perform monthly bank reconciliation, generate monthly closing reports, and assist with accounts reconciliation and management reporting.
• Manage Audit, tax, corporate secretarial, or external regulatory matters and liaise with external parties as required.
• Ensure compliance with financial authority limits, financial reporting standards (FRS), Company policies, and other regulations
• Other ad-hoc duties as assigned by your Superiors

Requirements

• Diploma in Accounting or LCCI/CAT
• Minimum 3 years of accounting experience
• Strong knowledge of accounting principles and procedures
• Familiarity with accounting software and systems
• Proficient in MS Office applications, particularly MS Excel
• Good verbal and written communication skills
• Ability to work independently, take initiative, and set priorities
• Ability to analyse and resolve problems/issues
• Able to converse in Mandarin

Location: Near Tai Seng MRT

Working hours: 9 am to 6 pm, Mondays to Fridays

EA License: 22C0971 | EA Registration: R21101298

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Liaise with various Statutory Boards, Government Departments, and sub-contractors to ensure smooth execution of works

Requirements:

• Diploma in Communication or equivalent
• At least 2 years of experience in construction industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Scopes of Works

• Able to handle all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the company
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties

Requirements

• O level and Above
• At least 1 year of relevant experience
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel , Words and Accounting software

Interested candidates who wish to apply for the advertised position, Please Email us together your CV/ Resume with your relavant documents

Our client is a a leading Singapore-based fintech company in Southeast Asia and they are seeking an experienced Credit Collections Officer to join their team.

Requirements:

• Ensuring that delinquent customers who have promised to make payments on specific dates follow through with their commitments.
• Engage with the customers, secure their payment promises and ensure the payments are received as agreed upon.
• Effective communication and commitment to achieving payment targets while providing excellent customer service.
• Reaching out to customers with outstanding payments using automated call systems.
• Negotiate payment plans, address customer concerns, and keep meticulous records.
• Adapting your approach to each customer and ensuring timely follow-ups are key.
• All of this must be done while adhering to legal and company guidelines, aiming to meet or surpass collection targets.
• Managing overdue accounts and contributing to the team's success.

Requirements:

• At least 2 year experience including solid experience in a similar role within Internet.
• Good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• Self-starter and demonstrate a high level of resilience
• Adaptable and thrive in changing environments
• Highly goal driven and work well in fast paced environments
• Minimum of 2-3 years of experience in contact centre roles, Back-Office Processing, or the Banking and Financial Services industry.
• Proficiency lies in efficiently managing multiple screens and systems while handling data.
• Managing challenging customer chats while simultaneously handling data entry on various screens.
• Quick thinking and a very responsive personality.
• Experiences with debt collection software, prior use of a CRM system, or previous work in debt collection or related fields would be advantageous.

Additional Information:

• This is a full-time position

Interested candidates are invited to send in your resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified. By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

Attn: R1326341 Ng Zhenyu
Cultivar Asia Pte Ltd (EA License: 19C8782)

Job Types: Full Time, Permanent

Salary: $30,000 - $42,000 a year

Schedule:

• Monday to Friday

Work Location: In person

We are seeking a Logistics Officer at our Central Kitchen to perform daily receiving of incoming stock, warehousing, and packing of outgoing stock.

Details:

• Work Days: Monday to Saturday
• Work Hours: 8am to 5pm (12pm on Saturday)
• Salary: $1,800 to $2,000

Job Description:

• Receive stock and issue stock.
• Perform documentation for receiving and issuing stock.
• Monitor stock levels for both cold room and dry-store, and to ensure compliance with FEFO rule.
• Perform weekly stock cycle count, month end inventory and stock replenishment function.
• Maintain work place cleanliness and tidiness.
• Provide support for all warehouse and logistics functions as instructed by Logistics Manager.

Benefits:

• Annual Performance Bonus
• Staff Meals
• Training provided
• Medical and Insurance Coverage
• Staff Discount in all Han's Group

Follow us on Facebook and Instagram:
https://www.facebook.com/HansCafeSG/
https://www.instagram.com/hanscafesg/

Contract Sterilization Services Pte Ltd, wholly owned subsidiary of Serial System Ltd (a SGX mainboard listed Company), assembles and distributes medical devices. It offers a full range of standard and customised perfusion tubing packs. Marketed all over the Asia Pacific region, these products are the preferred choices of many leading hospitals.

We invite a suitably qualified candidate to fill the following position:

Purchasing Officer

Responsibilities:

· Purchasing & Sourcing Activities including research of the potential vendors

· Order tracking to ensure on time delivery

· Monitor Stock levels daily and place orders as needed

· Update and maintain Records of purchased products, delivery information and invoices

· Coordinate with warehouse staff to ensure proper storage

· Secondary activities – shipping (import & export)

· Perform other duties as assigned

Requirements:

· GCE ‘O” level or equivalent

· 1 - 2 years relevant working experience in purchasing & sourcing

· Knowledge of shipping documentation is an added advantage

· Able to work independently and liaise with Suppliers/Shipping/Logistics companies

· Knowledge of Microsoft Excel, Word & Power Point

· UBS System knowledge is an added advantage

· Negotiation skills

· Meticulous and possess good communication skills and a positive work attitude

· Preferably able to start work within short notice

Interested candidates are invited to submit their resumes and expected salary. (In keeping with PDPC’s guidelines, please do not include NRIC No in your resume. We reserve the right not to process any applications that do not adhere to these guidelines.)

We regret that only shortlisted candidates will be notified.

Company Address: 2 Tukang Innovation Grove, #08-05, MEDTECH HUB, Singapore 618305

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Accounts

Liaise with maintenance team and to ensure monthly service report is in order and to invoice the clients promptly.

Maintain proper records and filing of service reports and invoices.

Recruitment

· Coordinating with local and Malaysia newspapers and employment agencies in placing recruitment advertisement

· Assisting the management in short-listing candidates for interview

· Coordinating interview arrangement

· Preparation of employment letter and company’s policy for acceptance

· Applying Work Permit or S Pass for new foreign staff

· Performing new hire data entry in payroll system

Staff Medical/Insurance

· Liasing with respective insurance agents on renewing WIC insurance and Group Medical insurance.

· Processing of staff’s work injury compensation procedures (including MOM i-Report)

· Medical Claims Management

· Work Pass Medical Checkup

Foreign Work Permit/ S Passes Matters

· Administer and process renewal of foreign staff’s work permit or S Pass or cancellation of work pass

· Administer and renew staff’s Safety Orientation Course Certificate when nearing expiry date

· Arranging of foreign workers in staying at workers’ dormitories

· Workers’ repatriation including air-ticket arrangement

· Foreign workers’ quota management

Employee Matters

· Preparation of confirmation letters, warning letters and other HR related correspondences as and when required

· Manage and administer staff records in payroll system and personal files

· Manage and administer staff’s leave records in Time Management System

· Staff Pass management

· Planning and arranging on staff recreation (annual event)

· Manage and administer company’s properties e.g. mobile phones, laptops, computers, etc

Workers Payroll

· Processing workers bi-monthly payroll

· Submission of tax clearance for foreign workers (IR21), foreign workers levy waiver claim, maternity claim and childcare claim

· Processing of overseas workers’ monthly salaries and allowances

· Attending to and handle payroll related enquiries

Training

· Assist in sending staff for course training as and when required by the management

· Processing of SDF claim and absentee payroll claim

Miscellaneous

· Other ad-hoc administrative duties as and when required by the management