The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Airport Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi Airport
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

Description:

Join Our Growing Team...

Manpower Link is a leading recruitment agency who has more than 7 years in foreign recruitment ! We are currently seeking highly motivated and organized Talent Acquisition to join our team. Come join and grow with us!!!

$2800-$3500

Monday to Friday, 8.30am - 6.00pm

(May need to OT after 6pm , and work on public holiday)

Ubi Road (Near to Tai Seng MRT)

Job Description:

- Handle Recruitment activities not limiting to pass screening, applications, prepare for workers arrival and contracting.

- Assisting with or performing administrative tasks, such as managing and updating internal data , processing new orders, and

- Tracking inventory.

- Monitoring department issues and client complaints to create methods to lessen recurring issues, management of clients accounts.

Job Requirement:

- Minimum Higher Diploma / Degree holder

- Applicants with knowledge of MOM legislations are preferred

- Prefer with CEI certified.

Job Description & Requirements

You will be reporting to Site Incharge and required to undertake such duties as may be assign to you in the proper performance of your employment.

Customer Services

· Acts as window and interface with customer on all issues, and provide top level of customer service to all customers

· Liaise with customers on quotation status, progression of projects, and delivery schedules

· Escalate issues impacting customers on time delivery performances

· Maintain communication record of interaction with the customers in an orderly manner

· Coordinate with the internal departments to find solutions and resolve matters

Sales Admin

· Maintain customers and supplier relationship

· Fully assist Sales Manager for all oversea and local customers

· Follow up to PO documentation once quotation is issued.

· Provide strategic leadership and overall sales and service direction and consistency to enhance productivity, quality and customer service

· Identify, develop and implement progressive and standardized methods of continuous improvement

· Define and maintain standards of performance

· Develop, communicate and implement mid and long-term goals and production plans for areas of responsibilities to ensure continued excellence, including appropriate contingency and risk planning

· Monitor and control expenditures and external/internal labour costs to operate within approved budget guidelines. Identify variances and potential corrective actions.

· Ensure that all business activities are performed with the highest ethical standards and in compliance with the company’s Code of Business Conduct

Requirement:

• Candidate must possess at least a Professional Certificate/Nitec etc
• At least 1 Years of working experience in the related field is required for this position
• Preferably with related min Customer Service or Equivalent
• Preferably with Engineering background

Location: Anglo-Chinese School (Primary), 50 Barker Road, Singapore 309918

Contract Duration:

• Initial Contract Period: 1 March 2025 – 28 February 2027
• Option to Extend: 1-year extension from 1 March 2027 – 29 February 2028, subject to school discretion.

Working Hours:

• Days: Monday to Friday (5-day workweek)
• Hours: 6:30 AM – 4:00 PM (including a 1-hour lunch break)
• Non-Working Days: Saturdays, Sundays, and gazetted public holidays

Key Responsibilities:

1. Facilities Maintenance:

• Ensure cleanliness of school premises, including meeting rooms, offices, staff rooms, and classrooms.
• Perform tasks such as floor sweeping, mopping, rubbish disposal, and cleaning tables and chairs.

1. Equipment Maintenance:

• Operate and maintain school equipment, including air purifiers, standing fans, and fire extinguishers.

1. Logistics Support:

• Provide and prepare logistics arrangements for school events and activities.
• Carry, move, and arrange furniture and equipment as needed.

1. Administrative Support:

• Perform simple administrative tasks, such as distributing items to classrooms and staff rooms.

1. Contractor Escorting:

• Escort external contractors performing maintenance tasks such as pest control, aircon servicing, building repairs, and electrical work.

1. Facilities Maintenance Assistance:

• Receive damage or fault reports from teachers.
• Coordinate with technical staff and monitor repair progress.
• Ensure safety measures are in place during maintenance work.

1. Operational Support:

• Assist in day-to-day school operations as directed by the School Operations Manager and school leadership team.
  

Required Qualifications, Skills, and Experience:

1. Educational Background:

• Primary school education or equivalent.

1. Relevant Experience:

• Experience in logistics, facilities maintenance, or a similar role is advantageous.

1. Personal Attributes:

• Reliable, dynamic, and motivated individual capable of working independently with minimal supervision.
• Strong sense of responsibility and attention to detail.

1. Physical Fitness & Background:

• Good level of fitness with no chronic medical conditions.
  Clear criminal record.
  

• Assist supervisor to handle Cafe operations
• Greet and welcome members and their family at the F&B Café
• Service food and drinks
• Set and clear dining tables
• Work in a team environment

We are looking for a passionate and professional Senior Executive Officer to join our Corporate Strategy team.

Based in Singapore and reporting to the Senior Manager, the incumbent will support and guide the team in problem and opportunity formulation, data wrangling, possible model approaches, modes of validation and engaging the various stakeholders.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in data analytics or in analytics development, we want to talk to you.

What You’ll Do

• You will engage various divisions to identify the key business requirements for which complex models need to be built.
• You will lead and guide the team in problem and opportunity formulation, data wrangling, possible model approaches, modes of validation and engaging the various stakeholders.
• You will assist the strategy team in developing the various strategic plans for the company, and implement them where it makes sense.
• You will design and put into production the models developed.
• You will do detailed modeling on the various games and bet types to optimize their performance and enable closing the gap with illegal operators.
• You will support the dissemination of analytics knowledge and sharing of experience within the team and the business users.
• You will identify, undertake and implement analytics projects, including formulation of use cases, gathering of data, development, implementation and maintenance of models.
• You will support the development of SPPL’s in house analytic capabilities through the implementation of structured methodologies and creation of infrastructural capabilities to process and analyze data.
• You will work with strategy to identify opportunities to enable the implementation and realization of the long-term strategic vision of the company.

Who You Are

• You will need at least a postgraduate degree, preferably in data science, statistics, applied mathematics, computer science, machine learning or other data centric disciplines.
• You should have experience with statistical and analytical modeling and knowledge of analytic tools.
• You should be able to work with tools to clean, transform, manipulate, model and visualize large amounts of data.
• Strong programming experience with Python.
  • Familiarity with Python packages commonly used in a Data Science context, e.g., pandas, matplotlib, scikit-learn, PyTorch etc.
  • Proficient in various statistical methods and machine learning techniques, e.g., hypothesis testing, data cleaning, bootstrapping, random forests, clustering, deep learning, etc.
  • Strong visualization and communication skills to interpret and present technical results to technical and non-technical audiences alike.
• Good to have skills:
  • Knowledge of deploying machine learning models on-prem and on AWS or other cloud providers.
  • Experience working with Docker and tools such as docker-compose, Portainer, etc.
  • Knowledge of SQL, PySpark, a deep learning framework (e.g. PyTorch) and/or Django.
  • Basic Unix knowledge.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools’ surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product /service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Simei School

Position: SO/WSO - Security Officer/Senior Security Officer. Day Shift

1. Work in School environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

Join Our Team at the School of Biological Sciences, Nanyang Technological University, Singapore

The School of Biological Sciences (SBS), part of the College of Science, was established in 2002 with a mission to advance biological and biomedical sciences. At SBS, our research spans various areas, including infectious diseases, immunology, neurodegenerative diseases, telomere biology, and genome function. Over the years, SBS has attracted talented individuals from around the world and Singapore to join as scientific leaders and researchers.

For more details, please view https://www.ntu.edu.sg/sbs.

Position Available: Project Officer

We are looking for a Project Officer to assist in an RNA biology and cancer epigenetics project. The role will focus on performing a variety of cell and molecular biology, transcriptomics and genomics experiments including molecular cloning, PCR, western blotting, nucleic acids isolation, lentiviral production and transduction, chromatin immunoprecipitation (ChIP) and next generation sequencing library preparation. Additionally, the candidate will assist in some administrative duties such as procurement, inventory monitoring and equipment maintenance.

Key Responsibilities:

• Design and execute experiments using standard cell and molecular biology techniques.
• Analyze data from experiments such as western blotting, chromatin immunoprecipitation (ChIP), and molecular cloning.
• Assist in administrative tasks including procurement, inventory monitoring, safety/risk assessment and equipment maintenance.
• Organize and document experimental procedures and data in the laboratory logbook.
• Support lab inventory management and organization.

Job Requirements:

• A Bachelor’s degree with Honors in life sciences, biochemistry, cancer biology, molecular biology, or a related field.
• At least 2 years of relevant experience in a research laboratory setting.
• Proficiency in mammalian tissue culture, lentiviral stable cell line generation, molecular cloning, western blotting, and ChIP.
• Competency in data analysis software such as PRISM and ImageJ.
• Strong organizational and time management skills, with the ability to work independently.
• Excellent written and oral communication skills.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

We regret to inform that only shortlisted candidates will be notified.

Benefits

• Good progresssion X Stable company
• 5 days work week!

Responsibilities

• Handle phone calls, answer general enquiries.
• Greet, check in and announce customers’ arrival.
• Managing the Sales Executive turn system.
• Ensuring showroom is tidy and orderly.
• Ensuring display cars (interior and exterior) are in good condition.
• Provide refreshments to customers.
• General adhoc admin duties that may be assigned from time to time.

Requirements

• Experienced as Receptionist or customer service ground job.
• Able to commit on weekends and Public Holidays.
• Willing to work in out of office locations when requested.

Additional Information

• Working Hours: Rostered Schedule by Management
• Mon to Sat: 0830hrs to 1830hrs | 0900hrs to 1800hrs | 0900hrs to 1900hrs|1000hrs to 2000hrs
• Sun or PH: 0930hrs to 1830hrs | 1000hrs to 1800hrs |1000hrs to 1700hrs | 1100hrs to 1900hrs

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• To support colleagues with any cross border queries to meet business needs
• To coordinate shipment activations between customer, BDs, and transporters
• To coordinate with warehouse hub for the receiving/releasing of cargo
• To manage the document aspects of shipments
• To work closely with permit declarants to handle permit requests
• To provide quality customer service
• To do manifest, TWB and other admin jobs
• To collate monthly success and costing related information
• Ability to speak Malay
• Ability to drive forklift is an advanstage

• Conduct inspection on Soil investigation and instrumentation works
• Carry- out supervision and coordination on-site to meet the project schedule
• Conduct inspection in Installation of ERSS works, D-wall, Site Investigation, Shotcrete, Rockbolt, controlled blasting , Soil Instrumentation works.
• Carry out full-time standing supervision of Ground Investigation Works
• Maintain appropriate documentation of site work progress, instrumentation readings, and fieldwork records/logs on a daily basis
• Constantly assess the impact of the ground investigation works on site and liaise with the Contractor to mitigate any risks to dam safety when deemed necessary
• Coordinate with local authorities as and when necessary
• Shift work - Day and/or Night
• Location - Various jobsites

• Conduct inspection on Soil investigation and instrumentation works
• Carry- out supervision and coordination on-site to meet the project schedule
• Conduct inspection in Installation of ERSS works, D-wall, Site Investigation, Shotcrete, Rockbolt, controlled blasting , Soil Instrumentation works.
• Carry out full-time standing supervision of Ground Investigation Works
• Maintain appropriate documentation of site work progress, instrumentation readings, and fieldwork records/logs on a daily basis
• Constantly assess the impact of the ground investigation works on site and liaise with the Contractor to mitigate any risks to dam safety when deemed necessary
• Coordinate with local authorities as and when necessary
• Shift work - Day and/or Night
• Location - Various jobsites

Roles & Responsibilities

• Oversee general day-to-day management & operational of the business
• Responsible for sales target and KPIs include overall cost, i.e. food cost and labour cost
• Enhance the leadership and performance excellence o the team members by training, motivating, assessing, and being a role model for all team members to provide customers with high quality of service
• Respond to the customer or team members comments and feedback professionally. Report, discuss and consult with Area Manager on the comments and feedback
• Ensure sufficient stock for daily operation; stocks and ingredients keep fresh and follow system
• Responsible and ensure factory safety, cleanliness, hygiene and keeping in high standards
• Ensure respective section in factory follow SOP manual and execute accordingly
• Responsible for factory workforce arrangement, scheduling and reporting shortage or excess of the workforce to Area Manager regularly
• Good knowledge about all food, able to explain clearly to team members during training
• Implement Strategies to boost staff attitude, morale and motivation
• Maintain food standard and quality control

Job Description & Requirements (construction of tunnel)

- Must have at least 5 years of PRO experience in LTA / MRT projects

- Work with the Snr PRO to plan, discuss, seek approval and launch public relation programs (circulars, notices, letters, emails) for the various stakeholders’ information

- Handle feedback, enquiries, complaints, suggestions from the various stakeholders and follow up on them, take actions and resolve the issues

- Work closely with the operation teams, client, public and residents and take proactive measures to mitigate complaints arising from our construction activities in order to achieve smooth work operations

- Together with the Snr PRO, plan and make regular visits to residents and tenants affected by our construction activities, gather information and feedback from them while at the same time update and pre-empt them on the next flow of work operations and schedules

- Maintain proper recordings of the feedback and complaints received and actions taken in resolving the issues

- Prepare reports for management reviews and meetings

- Must be a good team player with good communication and written skills

- Able to work independently, self motivated and patient and able to work within tight schedule

- Able to start work within a short notice period will have an added advantage

- Must be able to work on alternate half day on Saturdays

1. Work Experience

• At least 8 years of experience in F&B investment consulting, market analysis, or restaurant industry management.

• Proven success in expanding or operating Chinese or chain restaurant brands, particularly in Singapore or nearby regions.

• Suitable for younger candidates who can handle high work pressure.

2. Professional Skills

• Proficient in financial analysis and business data interpretation, with the ability to independently prepare investment evaluation reports.

• In-depth knowledge of the Chinese restaurant industry’s operating models and consumer trends, with a strong understanding of Chinese culinary culture and market dynamics.

3. Language Skills

• Responsible for leading the expansion and development of the Chinese food business. Knowledge of Mandarin/English is required.

• Capable of effectively guiding Chinese restaurant enterprises in their expansion and development while adapting to multicultural work environments.

4. Personal Attributes

• Excellent communication and negotiation skills, with the ability to build trust with stakeholders.

• Innovative and sharp in identifying market opportunities and providing constructive suggestions.

• Strong sense of responsibility and results-oriented, capable of working independently in a fast-paced environment.

5. Preferred Qualifications

• Familiarity with the commercial real estate market and restaurant-related regulations in Singapore and surrounding areas.

• Proven track record of leading or participating in successful investment or expansion projects in the restaurant industry.

Key Responsibilities

1. Investment Analysis and Planning

• Develop strategic plans for restaurant expansion and investment projects, including site selection, new branch development, and business model optimization.

• Conduct financial analysis of existing and potential projects, preparing feasibility reports and ROI projections to maximize profitability.

2. Market Research and Development

• Analyze restaurant market trends in Singapore and surrounding areas, providing insights into competition and industry dynamics.

• Identify new investment opportunities, including franchise projects, brand collaborations, and cross-industry partnerships.

3. Strategic Consulting

• Assist in designing and implementing brand expansion plans, such as chain business models and franchise systems.

• Provide operational optimization suggestions to enhance product innovation, customer experience, and operational efficiency.

4. Risk Assessment and Management

• Identify potential investment risks and implement effective risk management strategies.

• Ensure investment projects comply with local regulations, with a strong understanding of Singapore’s business laws and policies.

5. Collaboration and Negotiation

• Build long-term partnerships with investors, property developers, and collaborators.

• Lead project negotiations to secure terms that align with the company’s interests and ensure sustainability.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees' holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees' security and safety procedures

Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of clients'/trainee's daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities