Job Title: Assistant Sales Manager (Catering) (ID7058)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3500-$4500
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in Hotel or Catering industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will play a key role in working closely with the School’s stakeholders involved in undergraduate medical education, particularly senior leadership and key administrative partners of healthcare institutions, to ensure that funding for training medical students are accurately disbursed, payment disputes are resolved satisfactorily, and compile data for reporting purposes. The incumbent will also be responsible for the Division budget management, development of SOPs and guidelines, as well as participate in quality improvement projects.

1. Compute PECT funding for Clinical Postings/Teaching Activities and Clinical Exam Contributions for all Healthcare Institutions that are teaching our students.

• Prepare student day database with data from NUSMed Edu Curriculum Team,
• Collate lesson timetables from NUSMed departments on a posting rotation basis,
• Quarterly collation of info on local and overseas electives postings from Electives Team;
• Annual collation of tutors’ contribution to NUS clinical teaching activities (CTA) and clinical exams from various program/exam coordinators

2. Management of and Reporting on PECT Funding with an annual budget of $65m.

• Disbursement of PECT funding, annual accruals;
• Compute and project PECT funding for current year and planning years;
• Coordinate, process and track PECT payments

3. Manage PECT Funding and Providing guidance and communications on PECT matters

• Projection of PECT budget ;
• Plan PECT budget utilization; and collaboration with Dean's Office Finance and the Curriculum teams for efficient PECT funds management in tandem with Edu division strategy and workplan.
• Review Family Med’s budget proposals
• Establish clear communication channels and close working relationship with the various stakeholders e.g. HCIs, MOH, NUSMed departments and other divisions of Dean’s Office for improved efficiency and coordination.

4. Manage Education Division Budget.

5. Quality improvement project

Participate in the business process re-engineering project to establish an Education appointment and PECT payment app and dashboard. The app and dashboard is an ongoing joint project within the Dean’s Office Education Division in collaboration with other divisions of the Dean’s Office and partners from HCI Education Offices.

Qualifications

• Bachelor’s Degree in Business Management/Administration, Accountancy or related fields
• Candidates should ideally have at least 5 years of work experience in a finance or accounting role.
• Highly self-motivated individual who is able to work independently as well as in a team
• Analytical, meticulous and adaptable in a fast-moving high-pressure environment
• Possess good organization and communication skills to handle stakeholders of various levels
• Tact and discretion in handling sensitive information
• Work experience in the healthcare industry, institutes of higher learning or public service would be advantageous

Kitchen Assistant / Chef

Working Days & Hours: 5 or 6 days | Mon-Sat: 7am to 5pm
Working location: 20 Bukit Batok Cres, Singapore 658080
5 Day Salary: $1800-$1900
6 Day Salary: $2500-$2600

Job Responsibilities

• Preparation of food in compliance with health and safety standards
• General cleaning and maintenance of kitchen equipment
• Ensuring smooth daily operations

Job Requirements

• Relevant Experience

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Salary: $12/h

Duration: 3 months minimum

Location: Novena

Working Hours: 5.5 days/wk and shift work available

Job Description:

• Registration of patients
• Collection of payment
• Dispensing of medication
• Admin and other adhoc duties

Requirements:

Minimum A Level/Diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Sport Retail Centre Assistant

Working days & hours: Rotating Shift: 44 hours per week between 8am-10pm | Required to work on weekend & some PH | OT to be paid is work > 44 hours | Rest Day on Weekday

Salary: Basic - $2,500-$2,800 + Yearly Bonus

Location: Funan

Job Description:

• Day-to-Day Operations: Manage daily operations, including court bookings, retail sales and cafe services.

• Client Services: Verify client sign-ins, manage court availability, and provide excellent customer service.

• Coach Scheduling: Coordinate coach schedules to optimize class offerings and ensure efficient workflow.

• Inventory Management: Maintain accurate inventory records of equipment and supplies.

• Vendor Liaison: Collaborate with suppliers to ensure timely deliveries and maintain the retail shop.

• Marketing Support: Assist with creating social media content to promote our services.

Job Requirement:

• Solid understanding of the sport, including equipment, techniques, and tournaments.

• Previous retail experience is preferred.

• Degree in Sports Management or equivalent experience is a plus.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role

· Provide receptionist duties at front counter

· Ensure accuracy of clinical data entry into computer system

· Able to apply basic patient care

· Maintain filling system, coordinate appointments and other admin duties

· Liaise with various insurance company and make payment arrangement

· Any other task as directed by the Clinic Manager or Doctor

Requirements

• Min N / O level / NITEC / Diploma in any courses
• min 1 to 2 years of healthcare experience is preferred

5.5days, office hours

$2K to $2.8K (Depending on exp)

Interested candidates, please forward your resume to [email protected]

Recruit Express Pte Ltd (99C4599)

Consultant: Huang Jingsheng Kevyn (R1333338)

Position: Clinic Assistant
Contract Type: 3 - 6 Months Contract

Job Responsibilities:

• Provide receptionist duties at the front counter.
• Ensure accuracy in clinical data entry into the computer system.
• Apply basic patient care.
• Maintain filing systems and coordinate appointments.
• Liaise with insurance companies and handle payment arrangements.
• Perform any other tasks as directed by the Clinic Manager or Doctor.

Requirement:

• Min A Level / Diploma
• Able to commit at least 3 months

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Scope:

• Greet and attend to customers
• Maintain outstanding store condition and visual merchandising standards
• Maintain a neat back of house
• Be actively involved in the receiving of new shipments
• Ad hoc duties as assigned

Requirements:

• Minimum N/O Levels
• Able to commit 3 months
• Retail hours - any 4-6 days/week inclusive of 1 or both weekends

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

This will be a 6 Months Contract role based in Singapore

Responsibilities:

• Provide full calendar management support to the stakeholders.
• Travel Coordination, manage the travel booking and planning on behalf of the assigned executives including management of foreign visa applications and approval process.
• Event and Calendar Support, scheduling and coordination of meetings, including the provision of room or venue booking, logistics and catering support for business related events.
• Overseeing expense submission reports and benefits claims in accordance to the organization's policy.
• Raising of purchase orders and other expense-related matters as required
• Managing agenda and content for key rhythm-of-the-business meetings: weekly meetings, all-hands.

Requirements:

• Have at least 5 years of EA experience supporting more than 1 calendar and the wider team for general administrative tasks.
• Forward thinker and responsive to immediate actions with experience in supporting leaders at a regional / global level.
• Prior experience in guiding junior administrators would be an added advantage

• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package: Basic of $2,500-$2,800 + Yearly Bonus
• Working days & hours: Rotating Shift: 44 hours per week between 8am-10pm | Required to work on weekend & some PH | OT to be paid is work > 44 hours | Rest Day on Weekday
• Location: Downtown CBD

Job Description:

• Day-to-Day Operations: Manage daily operations, including court bookings, retail sales and cafe services.

• Client Services: Verify client sign-ins, manage court availability, and provide excellent customer service.

• Coach Scheduling: Coordinate coach schedules to optimize class offerings and ensure efficient workflow.

• Inventory Management: Maintain accurate inventory records of equipment and supplies.

• Vendor Liaison: Collaborate with suppliers to ensure timely deliveries and maintain the retail shop.

• Marketing Support: Assist with creating social media content to promote our services.

Job Requirement:

• Solid understanding of the sport, including equipment, techniques, and tournaments.

• Previous retail experience is preferred.

• Degree in Sports Management or equivalent experience is a plus.

Interested candidate may contact me and send your resume via Email: [email protected]

#SCR-jean-tan
PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.
PS: No Charges will be incurred by Candidates for any service rendered.

Tan Tze Ying (Jean) | Reg No. R24121620
The Supreme HR Advisory Pte Ltd | EA No. 14C7279

Job Description:

• Collaborate with multi-disciplinary teams (MDT) to implement patient care based on assessed needs and health conditions.
• Facilitate patient admissions, transfers, and discharges, ensuring timely and appropriate discharge planning.
• Monitor and evaluate patient progress according to the care plan and readiness for discharge.
• Observe patients for changes in condition, recognize early signs of clinical deterioration, and escalate issues as needed for timely intervention.
• Actively participate in MDT rounds, promptly execute physicians’ treatment and investigation orders, and assist with bedside procedures and treatments.
• Communicate patient progress and responses to treatment with the MDT, demonstrating clinical skills, knowledge, and critical thinking.
• Assist the nursing team with problem-solving and escalate issues to Senior Nurse Manager (SNM) or Nurse Manager (NM) as necessary.
• Provide patient and family education on disease management, prevention, and rehabilitation, and assess understanding for effective self-care.
• Help department supervisors manage resources and maintain expenses within the approved budget.
• Review and monitor infection control practices, identifying areas for improvement and ensuring compliance.
• Plan and conduct in-services for nurses and students to enhance skills and maintain high-quality care.
• Support and lead new initiatives, collaborating with stakeholders to implement changes in nursing practices.
• Evaluate the clinical performance of new nurses and nursing students, providing constructive feedback and documentation.

Requirements:

• Min Degree or Diploma in Nursing
• Advanced / Specialist Diploma in Geriatric / Palliative / Medical Surgical is an added advantage
• Minimum 6 years of relevant hospital work / community experiences
• Experience as assistant nurse clinician or Senior staff nurse level

Up to $6.8K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Managing daily operations of the service points assigned including front counter services, administrative and operational matters of the community clinics.
• Requisite, control and maintain good utilization of consumables, hearing aid stocks and office supplies in community clinics.
• Assist in scheduling of patients’ appointments using SAP especially for hearing test, hearing aid services and special arrangement in community clinics.
• Work with the audiologists to ensure a positive experience for the patients along the continuum of care and devise innovative ideas to improve the delivery of care and delight patients.
  

Requirements:

• Min a diploma in any science-related fields
• Able to communicate well with hearing impaired individuals.
• Basic knowledge of Microsoft Office

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday, 9am - 6pm / Saturday, 9am – 1pm)

Job Description:

This is a full time role for a Clinic Assistant located in Parkway East Hospital. Our client provided health and wellness service.You are responsible for ensuring a welcoming environment for patients, addressing their needs and concerns promptly. This includes managing appointment bookings and efficiently registering both new and returning patients. Additionally, you'll be responsible for answering phone calls, providing information, and resolving queries. Handling insurance claims, preparing invoices, and collecting payments are also key tasks. Alongside these, you will perform various administrative tasks, assist with clinical duties, and carry out simple procedures as needed. Furthermore, you'll undertake additional tasks as required to support the smooth operation of the medical facility.

Qualifications:

• Knowledge in medical insurance processing
• IT savvy
• Proficiency in managing insurance claims is particularly valued.
• Minimum 2 years of experience within a clinical environment

Company Profile:

As Singapore’s leading provider of comprehensive life insurance for over 90 years, they have attained world accredited accolades in providing security to consumers’ lives. They have delivered a suite of product offerings and expert advisory through their extensive network of financial consultants and bank partners. This role is a back-end support to financial consultants.

Work location: Hybrid or Newton (depending on allocation during interview)

Working hours: Flexible (Catered to your schedule – average 52 hours per month)

Key Responsibilities:

• Assisting sales team to provide sales support for their own pool of clients & schedule appointments.
• Assist to generate new sales leads.
• Learning from various departments to understand the nature of business.
• Maintaining an updated client database & generating detailed weekly reports for review by senior management.
• Submission of business & reimbursement policy forms with great efficiency.
• Writing an essay report on current financial trends (if required).

Requirements:

• MUST be able to commit for minimally 1 month, convertible to full-time permanent role!
• MINIMUM QUALIFICATIONS: local diploma
• Comfortable in liaising with existing clients

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Work Arrangement

• Days: Monday - Friday
• Time (Regular day): 12pm - 7pm
• Time (MOE holidays): 7am - 7pm (shifts available)
• Location: Bukit Timah Plaza / Thomson Plaza
• Commitment: minimum 3 days a week, minimum of 6 months (Jan 2025 to June 2025)
• Hourly Rate: $12 - $15 / hr

Job Description

• Supervise students with their daily routines, including meal time, homework supervision, academic learning and recreational activities
• Provide care, guidance and support to primary school children outside of their school hours
• Assist the main teacher with classroom management
• Assist in organising and delivery of holistic programmes (both indoor and outdoor)
• Create a safe, nurturing and positive learning environment for students
• Accompany children home on the school bus after school
• Other adhoc duties as required

Job Requirements

• Min. Diploma in any discipline
• Able to coach primary school subjects adequately
• Strong communication skills
• Genuine interest towards guiding and nurturing children
• Undergraduates are welcome to apply
• Prior experience in student care and/or enrichment setting would be an advantage

To submit your application, you can also drop us an email ([email protected]) with the position that you are applying for and a copy of your resume.

We regret to inform that only shortlisted candidates will be contacted.

生活老师 1名 薪资：4000-7000

一、工作内容

1.负责陪同接送2名学生去学校，培训班或其他的日常出行。

2.负责孩子的日常生活相关事务。

3.工作时间：周一至周五：12：00-8:30；周末9:00-6:00。周一到周五休息一天

二、岗位要求：

1.性格开朗，有耐心，有带孩子的经验；

2.从事过教师行业者优先，刚毕业的大学生优先。

Child Care Assistant (1 Position)

• Salary: 4000-7000 SGD
• Job Responsibilities:
  Accompany and transport 2 students to school, training classes, or other daily outings.
  Handle the students' daily life-related matters.
  Working hours: Monday to Friday, 12:00-8:30 PM; weekends 9:00 AM-6:00 PM. One day off from Monday to Friday.
• Requirements:
  Cheerful, patient, and experienced in taking care of children.
  Experience in teaching preferred; recent graduates are also preferred.

· Lead day-to-day operations

· Develop budgets and financial plans to achieve profitability goals

· Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently

· Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters

· Collaborate with marketing teams to promote company’s services and products

· Translates company's strategic plans into operational plans

· Defines KPI to monitor operational success

· Key interface with clients for the operations team and ensures clients requirements are met in a timely manner

· Develops and manages budget planning to minimise operations expenditure

· Stays up to date to technological changes within the industry

· Develops leadership training programs to increase operational effectiveness

· Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects

· Works closely with other departments

· Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company

· Assists top management in setting goals

Our client is a leading provider of maritime energy solutions.

• Support in the management and documentation essential for STS (Ship to Ship) operations, which include but are not limited to certificates, permits, and reports.
• Manage and maintain STS records, including transfer logs and regulatory filings, ensuring compliance.

Requirements:

• Diploma in Maritime Business or equivalent.
• At least 1 year of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for a detail-oriented and proactive Finance Assistant. You will support the financial department by managing daily accounting tasks, maintaining financial records, preparing reports, and assisting with budget planning and tax preparation. This Junior role also involves working with various teams within the company, particularly around subscription management. This role is remote and not restricted to any specific country.

Job Description:

• Update Financial records: Maintain and update financial databases and spreadsheets with daily transactions.
• Prepare Financial Statements: Assist in the preparation of monthly financial statements and reports.
• Invoice Processing: Collect and record invoices received via email, process and reconcile them with company and bank accounts.
• Budget Support: Support the periodic planning and tracking process for the budget.
• Tax Preparation: Assist with gathering information for accountants to ensure timely tax filing and compliance activities.
• Accounts Payable/Recivable: Record accounts payable and receivable, following up with clients, suppliers, and partners as needed.
• Administrative Support: Assist during budget preparation and participate in quarterly and annual audits.
• Company Teams Support: Work with various teams to guide them on administrative tasks, ensuring smooth documentation and fund flow, so they can focus on their core responsibilities.

Job Requirements:

• Trustworthiness and discretion when handling confidential information.
• Flexibility to learn new processes and systems as they are adopted by the company.
• A solid understanding of accounting and bookkeeping procedures.
• Advanced MS Excel skills and familiarity with accounting software (e.g. Quickbooks).
• Stong organisational and time-management abilities.
• Attention to detail and the ability to spot numerical errors.

Preferred Skills:

• QuickBooks Online (QBO) experience
• Knowledge of foreign exchange processes
• A BSc degree in Finance, Accounting, or Economics
• 3-4 years of experience as a Finance/Accounting Executive, or in a similar role

About the Company:
A renowned global luxury brand, celebrated for its exceptional craftsmanship, innovation, and timeless designs. With a rich heritage of excellence, the company has established a strong presence in the Asia-Pacific region.

Role Overview:
The Assistant Manager of Compensation & Benefits (C&B) will be integral in managing and refining the company’s compensation and benefits strategies. This role involves overseeing the end-to-end C&B portfolio, conducting reviews, and redesigning programs to improve employee engagement, satisfaction, and retention. You will work closely with leadership to ensure the company’s offerings remain competitive and comply with legal requirements.

Key Responsibilities:

• Lead and manage the execution of C&B processes, from salary benchmarking to incentive structures, ensuring alignment with business goals and industry standards.
• Conduct regular reviews and analysis of compensation programs, proposing adjustments to ensure competitiveness and alignment with company objectives.
• Oversee the management of employee benefits programs, ensuring they meet employee needs and are structured effectively.
• Stay updated on market compensation trends and provide insights for improvements to the compensation and benefits structure.
• Work with the payroll team to ensure the timely and accurate processing of salaries, bonuses, and benefits in line with company policies.
• Contribute to the development and implementation of C&B policies, ensuring compliance with internal standards and legal regulations.
• Foster clear communication of compensation and benefits offerings to employees, enhancing understanding and engagement.
• Prepare regular reports on compensation trends, budget analysis, and headcount costs for senior leadership.
• Manage or support C&B-related projects, ensuring deadlines, budgets, and quality standards are met.

Key Qualifications:

• 3-5 years of experience in Compensation & Benefits, with a strong focus on managing end-to-end C&B processes.
• Experience in luxury goods, fashion, or related industries is a plus.
• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field. Additional certifications (e.g., CCP, GRP) are advantageous.
• Strong analytical skills and proficiency in data analysis and reporting.
• Familiarity with compensation management tools and HRIS systems.
• Excellent communication and presentation skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Knowledge of global C&B trends and regulatory requirements.
• Strong attention to detail, problem-solving abilities, and a high level of integrity and professionalism.

Assistant Inventory Executive

Working Day: Mon to Fri & Alt half Sat

Working Hours: 8am – 5pm & 8am – 12pm

Salary: $2000 - $2500 + OT

Location: Sungei Kadut Way

Job Responsibilities

• To maintain a proper and accurate record of stock inventory inclusive of inventory check and stock count.
• Coordinate with all related departments in all inventory issues.
• Undertake all calls on stock enquiries.
• To prepare and submit all required inventory reports
• Carries out routine checks on stock items and reports missing/damaged items (For ISO purpose)
• To perform overtime as and when require
• To undergo cross training in inventory within warehouse
• Undertake any other duties assigned by the Warehouse Manager/Assistant Manager
• Prepare packing list for shipment purpose (Export)

Requirements

• Possess Secondary / “O” level
• Preferably with 2 years of relevant experience

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

• Provide day-to-day departmental/project support activities, such as managing study supply inventory and orders, shipping, filing, faxing, etc.;
• Coordinate and provide minutes for department/project meetings or conference calls;
• Conduct quality review of documents;
• Maintain databases/spreadsheets and compile reports; and
• Perform other tasks as needed.

Qualifications

• Minimum Diploma and above;
• Some experience in an office setting is preferred;
• Excellent organizational and prioritization skills;
• Knowledge of Microsoft Office; and
• Great attention to detail and excellent oral and written communication skills

Responsibilities

• Overall responsible for general office administration & purchasing
• Ensure office equipment maintenance and control
• Ensure the arrangement of facilities after award of project in preparation for project start up
• Purchasing processing, ensuring purchase is followed up
• Ensure the maintenance of Approved Subcontractor/Supplier List
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Record maintenance
• Recommend improvement measures to the superior
• Assist the MR in internal and external communication

Requirements

• Minimum Diploma in Business Administration related qualifications.
• At least 5 years relevant working experience.
• Good communication skills
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Interested please email resume to [email protected]

Job Scope for System Support Assistant

System Support Assistant for accounting systems is essential for delivering excellent customer service, addressing initial technical inquiries, and setting the foundation for positive customer relationships.

Handling Pre-Sales Technical Support:

Assist potential customers by providing technical information about products or services, answering their initial inquiries, and helping them understand the features and benefits of the offerings.

Conduct System Demos:

Demonstrate the organization's products or services to potential customers, highlighting their functionalities and capabilities. This involves showcasing how the system works and addressing any preliminary questions.

Post Sales System Implementation and Deliveries:

Assist in the implementation and deployment of systems after a sale has been made. Ensure that the products or services are set up correctly and functioning as expected for the customer.

Provide First-Level Support Assistance to Customers:

Serve as the initial point of contact for customers who have technical questions, issues, or concerns.

Record Customer Usage Questions and Technical Issues in Logs

Direct Unresolved Issues to Next Level of Support:

If a technical issue is beyond the scope of Level 2 support or requires more in-depth technical knowledge, escalate the issue to higher-level support personnel or specialized teams, ensuring that the customer's concern is properly addressed.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Work closely with other teams within the organization, such as Level 3 support, to collaborate on issue resolution and ensure seamless customer support.

Documentation:

Document all interactions, solutions, and troubleshooting steps taken with customers. This documentation helps create a knowledge base that can be used for future reference and training purposes.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]