JOB SUMMARY

We are seeking an experienced Project Manager (PM) to enhance our in-house products to stay ahead of the competition and ensure that they remain and integrated best-of-suite solutions for our clients. As a PM, you will have the opportunity to work with a multi-disciplinary team to design, develop, test and launch the new features and new products to market.

Feeling the pulse of the customer, business and market trends is core. Taking all these feedback iteratively, as a PM you have the opportunity to analyze the customer’s pain points, gaps in the product features, innovate on functionality and features, release a beta to early-adopters and finally launching the enhancements, features or products to market.

On a day-to-day basis, the PM involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, web app and mobile app engineering. The PM is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become features in their product lines.

JOB DUTIES

• Collaborate with sales, marketing, and operations support teams to better understand our clients’ needs and synthesise your findings into the product roadmap, prioritizing features and functionalities based on business value and customer feedback.
• Monitor competitor activities and identify opportunities for differentiation.
• Constantly in touch with customers’ pains points, needs and desires and scoping an innovative and viable solution.
• Define clear, cohesive functional and non-functional requirements in the form of user stories and acceptance criteria, and manage time-integrated plans for feature development.
• Work closely with the UX/UI designers to detail out the wireframes and final UX for the new features or products.
• Ensure the objectives, requirements and specifications are clearly understood by the various team members across the Designers, Frontend & Backend Engineering, and QA teams.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of current product management methodology, latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS

• Bachelor’s Degree of Computing, Engineering, Product Design or related field.
• Over 5 years of related work experience in the domains of product or project management, business analysis, system analysis, process reengineering and consulting in IT / Tech industry.
• A proven track record of gap analysis, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in product management, product lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of the product management or business analysis methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders.
• Excellent documentation skills in drafting clear and concise requirements and specifications.
• Comfortable in working with a multi-disciplinary team that involves process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and contribute to the team.
• Ability to work in a fast-paced environment.
• Fluency in written and spoken English and Mandarin is required to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Willingness to travel to meet and work with offshore team members.

Company Overview

QuantFood aims to create meaningful dining experiences and to bring more innovation into the F&B industry. In 2018, we embarked on this journey because of our passion for Sichuan cuisine, and we strongly believe that sharing food brings people together. QuantFood runs multiple online and offline brands including Chengdu Bowl and NUMB Restaurant. We serve modern Sichuan cuisine to cater to the changing needs of young consumers. QuantFood has received angel investment from Asia’s leading angel investors.

Job Overview:

The Investor Relations and Fundraising Manager will play a crucial role in developing and managing relationships with investors, directors, and other key stakeholders. This position involves communicating the company's financial performance and strategic direction, managing investor communications, and leading fundraising initiatives to support our growth objectives. Our existing investors include individual angel investors, strategic corporate venture capital arm, and institutions.

This candidate will also be responsible for budgeting, forecasts and cost savings initiatives.

Key Responsibilities:

Strategic Support:

Having a deep understanding of F&B industry and the financial industry to work closely with senior management to develop and communicate the company’s strategic vision and performance.

Provide insights and recommendations based on investor feedback and market analysis.

Assist in strategic projects and initiatives as needed.

Investor Relations:

Develop and maintain relationships with current and potential investors. Prepare documents in both Chinese and English for investors’ review.

Create and deliver presentations, press releases, and other communication materials for earnings releases, industry events, and presentations to analysts, brokers, and investors.

Coordinate and manage investor meetings, roadshows, conference calls, and other investor engagement activities.

Respond to investor inquiries in a timely and professional manner.

Fundraising:

Lead fundraising efforts, including identifying potential investors, preparing fundraising materials, and coordinating due diligence processes.

Evaluate the organization’s fundraising plans and capital structure

Develop and execute strategies to secure capital from venture capital firms, private equity, institutional investors, and other sources.

Negotiate terms and conditions of investment agreements in collaboration with legal and finance teams.

Track and report on fundraising progress and manage investor updates.

Financial Data Analysis:

Collaborate with the finance team to ensure accurate and timely financial reporting.

Assist in the preparation of annual reports, quarterly earnings reports, and other financial disclosures. Dig deeper into financial ratios to facilitate company’s expansion decision making.

Monitor Budget Performance and prepare Management reports, including reliable current and forecasting reports

Maintain up-to-date knowledge of market trends, competitor performance, and regulatory changes impacting the business.

Qualifications:

• Bachelor's degree in Finance, Business, Statistics, or a related field; Master or MBA preferred.
• 5+ years of experience in financial control, investor relations, fundraising, corporate finance, or a related role such as running a start-up.
• 5+ years of working experience in the F&B industry to have a solid industry understanding
• Proven track record in successfully managing investor relations and raising capital.
• Excellent communication including Chinese reading and writing, presentation, and interpersonal skills.
• Strong analytical and data analysis modeling skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of professionalism and integrity.
• Proficiency in Microsoft Office Suite and familiarity with financial databases and CRM

The Talent Acquisition Manager will deliver excellence in recruitment across a wide range of roles from strategic to tactical and serve as a trusted advisor on talent acquisition matters.

The Talent Acquisition Manager will work closely with Senior Management to provide best in class service to support organizational objectives and ensure a high level of satisfaction from

business leaders and prospective candidates.

· Proactively recruit top talent aligned to business objectives across the real estate development, investment and construction sectors.

· Position the company as an employer of choice, by communicating with integrity at all times and clearly articulating EQT Exeter values and culture.

· Employ a highly consultative approach with Senior Management and Candidates to ensure successful search outcomes.

· Ability to prioritize and manage a diverse requisition load of varying complexity and volume.

· Display impeccable follow up skills and proactively anticipate business needs.

· Ability to flex and adapt in times of changing business conditions.

· Support the HR Manager on projects related to recruiting process and service enhancement, improving candidate experience, onboarding, or other as assigned.

· Support Regional Graduate and Intern program.

· Perform all duties related to the search cycle including sourcing, interviewing, debriefing and closing.

· Stay up to date with industry trends in real estate and become “plugged in” to the markets where we operate.

· Support in benchmarking comp structures on a regular basis

Roles and Responsibilities:

• Lead, coordinate, and oversee audit and compliance-related programs
• Support the design, implementation, and execution of a comprehensive risk assessment methodology
• Assist in developing and managing the annual audit plan, audit schedule, and reporting packages for various stakeholders
• Plan, execute, and deliver audits on time, adhering to the established schedule
• Evaluate and identify the root causes of compliance issues and unmitigated risks, proposing effective solutions or measures for improvement to mitigate operational business risks
• Prepare audit reports that succinctly and objectively summarize observations, recommendations, root causes, and relevant information for all key stakeholders
• Develop, maintain, and update policies and guidelines to ensure company compliance with applicable regulations and legislation, while tracking, monitoring, and reporting on overall compliance status
• Recommend or develop training programs to enhance the business and stakeholders' understanding of audit standards
• Identify and promote best practices across the organization, and within the industry or other sectors
• Perform any additional duties as assigned

Requirements:

• Bachelor’s degree in Environmental Science, Sustainability, or a related field
• A minimum of 5 years of experience managing audits and/or compliance risks in the textile or manufacturing industry
• Strong ability to analyse complex data, identify risks, and recognize non-compliance and control gaps
• Proven ability to interact effectively with senior management, external auditors, and cross-functional teams
• Self-motivated with the ability to work independently, manage workloads, and meet deadlines
• Familiarity with audit management software, GRC tools, or internal control frameworks

*We regret that only shortlisted candidates who applied through Linkedin and/or Jobsbank will be notified.

• Lead and manage the admissions team and support to ensure high performance and professional development.
• Analyse market trends, competitor activities, and internal data to inform admissions strategies and decisions.
• Foster a collaborative and positive team environment to achieve departmental goals.
• Work closely with other departments, including marketing, academic, and administrative teams, to ensure a cohesive approach to student recruitment and retention.

Requirements:

• Degree in Education, Business Administration, Marketing, or a related field.
• At least 8 years of experience in admissions and enrolment management in an IB School.
• Excellent communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Presales Manager is a player/coach role. It specialises in new sales and customer development and has an important role in the sales phase to create business opportunities from a solution-oriented perspective and show the customers how IFS products will fulfil their functional needs and requirement and deliver the value expected from the investment. They are accountable for the preparation of presentations and demonstrations and should work to build trusting relationships within both IFS and the clients with whom they engage.

The Presales Manager sits on the Market Unit Leadership team and drives presales activity in the market unit, ensuring a smooth distribution of workload and prioritisation across the team.

· Provide presales design support for both new and existing requiring IFS Services and Solutions. Maintain end-to-end solution integrity across the products sold to customer.

· Ability to interface with customers as required in support of sales closure.

· Expected to act in a coaching role and provide support to less experiences team members and partners.

· Ensure the successful delivery of Proof of Concepts is tied to the customers’ success criteria and business initiatives

· Maintain a high degree of knowledge of specific IFS products and services including roadmaps and occasional liaison with Product Management.

· Commit to self-learning and regular product training.

· Working with the sales organization to address technical needs for the customers

· Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks

Qualifications

This role is open to individuals progressing internally at IFS with a positive work history and aptitude to take on a player coach position

Bytedance will be prioritizing applicants who have a current right to work in Singapore, and do not require Bytedance‘s sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

Responsibilities

- Strategic Planning: Evaluate, conduct root cause analysis and apply knowledge and solutions to complex food operations. Take initiative and build strategic and data driven plans to optimise plans.

- Programme Management: Manage food cross function projects and end user satisfaction with data driven analysis, insights and recommendations. Troubleshoot and systematically identify, change and develop programmes across cross-functional teams. Apply research and operational experience. Develop and create policies, guidelines and processes.

- Quality Control: Maintain, review and ensure high standards of food quality, presentation, and taste, ensuring consistency with data driven measures.

- Food Operations Management & Audit: Oversee and optimise operations, food preparation, inventory, staffing, scheduling, regional coverage and maintenance.

- Resource Management: Manage and optimise budgets, procurements and resources based on current and future requirements.

- Food Safety: Partner with the safety team and ensure food safety regulations, sanitation, health codes and all related matters are handled promptly.

- Financial Management: Manage and optimise budgets, expenses and cost savings/investment measures that align with company optimisation principles.

- Stakeholder Engagement: Build and maintain relationships with cross function stakeholders and programme participants. Apply feedback and programme enhancements to support programme objectives.

- Brand & Risk Management: Evolve the programme brand and mitigate risks or disruptions.

Qualifications

Minimum Qualifications:

- Bachelor's degree and/or equivalent experience in food science, nutrition, hospitality management, catering management, general business management, etc.

- Professional experience in relative food industries; catering service/vendor provider management and structure - Strong leadership, management and coaching skills.

- Data driven. Applies analysis and insights with data and hospitality principles to drive forward programme goals.

- Experience in on-site catering management in technology companies with an ability to navigate different applications and platforms to drive data driven solutions

Preferred Qualifications:

- Strong risk and safety knowledge. Understands and applies relevant regulations.

- MS Office (Word, PowerPoint, Excel and Project); - Strong communication, organization, analytical and problem solving skills

- Excellent organizational, interpersonal and multi-tasking skills

- Demonstrated experience in project management.

- 0-40% travel

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Scope

• Lead end-to-end project management activities.
• Maintain a register of all programs and projects in the portfolio, including ideas in the pipeline.
• Analyze the probability and impact of risks on the portfolio of programs and projects for upcoming changes to strategy.
• Identify and mitigate risks throughout the project lifecycle.
• Provide support to the management in defining Governance Framework.
• Provide management with decision support information with analysing options and consequences.
• Ensure the right decisions are escalated to the relevant party with relevant information to support the decision-making process.
• Provide timely reporting and exception management service from project to portfolio level.
• Develop management dashboards that engage management and focus attention on the key risks and issues affecting portfolio delivery.
• Coordinate with all the stakeholders to drive project success.
• Conduct post-implementation reviews to evaluate project outcomes and identify areas for improvement.
• Proficient in understanding documents in Bahasa Indonesia and translating them into English, ensuring accuracy and clarity.
• Effectively communicated in Bahasa Indonesia with colleagues from subsidiaries and relevant government department officials in Indonesia, facilitating smooth operations and collaboration.

Qualification

• Minimum of a bachelor’s degree in Business Administration or related field with more than 3 years of relevant experience.
• Good working attitude, team player, and able to work well and respond promptly under pressure.
• Excellent interpersonal and communication skills.
• Ability to work effectively with cross-functional teams and stakeholders at all levels.
• Meticulous in details and problem-solving skills.

PURPOSE

KEY ACCOUNTAIBILITIES

• Has an in-depth understanding of personal lines products offered in the Singapore/overseas market by various companies – product knowledge can be in Life / non – life space or both.
• Has had prior experience in product development or product management roles at a country or regional level.
• Additional knowledge on pricing of GI products and analytics is preferred.
• The person is expected to assist on product & customer research, competitive landscape & insight and develop training kits on product proposition for sales teams.
• Will be involved in product development process starting from conceptualisation, customer research, development of the proposition product documentation, working with stakeholders to give system requirements and performing UAT related to product launches.
• Will be involved in portfolio management where the expectation is to analyse claims, assess risk and make relevant suggestions to the changes in product structure.

QUALIFICATIONS / EXPERIENCE

• Diploma/Degree
• 6 years + of relevant working experience

KNOWLEDGE, SKILLS & ABILITY

• Strong interpersonal skills
• Willingness to try new and innovative ideas that will shape the customer value proposition
• Have an appetite to deal with constant change at a fast pace
• Willingness to multi task and develop cross functional expertise along with product development in both life and non-life space

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
• Drive strategies to establish value-creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management
• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
• Perform any other job-related duties as assigned by the reporting manager and country / global management

Qualifications and Experience

• Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred
• 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred
• Proven experience in MNC business development and strategic account management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals and a ready book of business
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi-national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi-task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders
• Able to drive to meet clients and participation in events
• Experienced sales professional with good local and international client network may be considered for regional or global Business Development.

A Business Project Manager (PMP) is essential for guiding projects from inception to completion, ensuring alignment with organizational goals, effective resource management, and stakeholder satisfaction. Their leadership and organizational skills help drive projects to success while managing risks and maintaining quality.

Responsibilities:

1. Project Planning

• Defining Objectives: Establishing clear project goals and deliverables in alignment with business objectives.
• Resource Allocation: Determining the necessary resources, including personnel, budget, and materials.

2. Team Leadership

• Team Coordination: Leading and motivating project teams to achieve project milestones.
• Task Assignment: Delegating tasks based on team members' strengths and expertise.

3. Stakeholder Management

• Communication: Serving as the primary point of contact for stakeholders, providing regular updates on project progress and addressing concerns.
• Expectations Management: Aligning stakeholder expectations with project realities to ensure satisfaction.

4. Risk Management

• Identifying Risks: Proactively identifying potential risks and developing mitigation strategies.
• Contingency Planning: Preparing plans to address unforeseen challenges that may arise during the project.

5. Execution and Monitoring

• Project Execution: Overseeing the day-to-day operations of the project, ensuring that tasks are completed on time and within scope.
• Performance Tracking: Monitoring project progress through key performance indicators (KPIs) and adjusting plans as necessary.

6. Budget Management

• Budget Oversight: Managing the project budget, tracking expenses, and ensuring that the project stays within financial constraints.
• Reporting: Providing financial reports to stakeholders and recommending budget adjustments as needed.

7. Quality Assurance

• Quality Control: Ensuring that project deliverables meet quality standards and align with business goals.
• Feedback Integration: Incorporating feedback from stakeholders and team members to improve project outcomes.

8. Project Closure

• Final Deliverables: Ensuring that all project objectives have been met and deliverables are handed over appropriately.
• Post-Project Evaluation: Conducting a project review to assess what went well, what didn’t, and documenting lessons learned for future projects.

Requirements:

• Degree in fields such as Business Administration, Project Management, Management, Engineering, or a related area
• Strong analytical, problem-solving, and project management skills
• Proficiency in project management professionals (PMP) from initiation, planning, team leadership, execution and monitoring, stakeholder management, risk management, budget management, quality assurance and closure under the operations including all other vertical business units.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Strategic Digital Delivery Manager.

Principal Responsibilities

• Point of contact for Singapore market business teams liaising with the global value stream delivery teams
• Establish a holistic view of delivery across all funding sources
• Establish market delivery governance to optimise interactions with Regional and Global teams
• Build strong relationships and credibility with the executive teams and be seen as a trusted advisor when it comes to digital transformation and delivering complex change
• Identify delivery blockers and co-ordinate resolutions across market, regional and global stakeholders Help market teams to build investment cases at an aggregated level linking to the OKRs
• Support global teams to synthesize investment demands from the Market and identify common capabilities and prioritize scalable solutions for delivery
• Work with the markets to understand local priorities and ensure they are visible to Regional and Global stakeholders
• Coordinate market demand and liaise with the value streams for guidance on global solutions and VS backlog prioritisation
• Translate the strategic priorities into a meaningful, executable, prioritized roadmap and facilitate their design and execution
• Assess local demand and identify capability gaps in order to deliver the VS outcomes
• Collaborate with the Business stakeholders in leading or supporting strategic initiatives
• Support the Business and markets in designing, facilitating, and running workshops, and in proposing recommendations
• Ensure key learnings are captured to improve methodologies and share best practice
• Research new technologies & services, assess competitors, new entrants, and review digital regulations and put recommendations forward for new capabilities
• Work with the other Market Engagement Teams to share learnings and identify synergies across markets

Qualifications

• University degree holder
• 6+ years of previous experience in a Management Consulting company, or an equivalent internal role is preferred
• Energetic, positive attitude and team player
• Experience of managing a large portfolio of change projects
• Strong analytical background, including being able to contextualize data into business activities and conclusions
• Experience in applying principles of Design Thinking, Lean, Business Architecture and Six Sigma methodologies
• Ability to think laterally and innovatively and find creative solutions, with a proactive approach to problem solving
• Ability to build strong relationships with stakeholders based on a good understanding of their objectives and the services they require to meet those objectives
• Experience in facilitating workshop and working groups using Design Thinking methods
• Ability to articulate and communicate complex problems into an approach to identify solutions
• Experience working in, and successfully navigating, a large and complex organisation
• Versatile experience, working with people in both technical and non-technical environments
• Proficient in Excel and PowerPoint, and ideally JIRA and Confluence
• Experience working in a retail or commercial banking organisation is preferable, but not essential
• Strong written and verbal communication skills, ideally including experience presenting to C-Suite level stakeholders

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOKC&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Responsibilities:

• Conduct comprehensive financial and operational audits for the company's entities across the South East Asia Region
• Assist in developing audit programs aligned with the audit plan and ensure proper execution of audit procedures.
• Evaluate and review internal processes, ensuring compliance with established corporate policies and guidelines.
• Assess systems and procedures to ensure the effectiveness of internal controls in managing key business risks and identify opportunities for improvement.

Requirements:

• Bachelor’s degree in any field.
• Over 6 years of work experience, with at least 3 years in internal audit, demonstrating a solid understanding of risks and controls.
• Strong analytical and critical thinking skills, with the ability to apply process analysis, business intelligence, and problem-solving techniques effectively.
• Sound business acumen with knowledge of industry trends, business practices, and organizational dynamics.
• Excellent written and verbal communication skills, including proficiency in report writing.
• Ability to build strong relationships with various departments and contribute to enhancing business processes.
• Capable of working independently with minimal supervision, exhibiting strong project management skills to meet deadlines.
• Willingness to travel, including to emerging markets such as India, Pakistan, and Indonesia.

Send your resume to [email protected].

Only shortlisted candidates will be contacted.

EA Licence No.: 18C9228

Registration No.: R1108261

Key Responsibilities:

• Spearhead the sales and marketing efforts for key petrochemical products, focusing on strengthening relationships with existing clients and expanding the business into new markets.
• Perform in-depth market analysis and prepare comprehensive reports, including delivering presentations to both clients and suppliers on market trends and opportunities.
• Generate and manage internal reports, providing insights into business performance and strategy alignment.
• Oversee credit line applications by conducting thorough business evaluations and financial analysis of clients, presenting the necessary data to the risk management team.
• Ensure that credit lines and approval conditions are closely monitored and adhered to, maintaining strict compliance with company standards.

Requirements:

• Bachelor’s degree in any discipline.
• Preferred experience of 7 to 10 years in a related field, especially within the chemical, oil & gas, or metals industries.
• A proactive individual with a high level of self-motivation and a growth-oriented mindset.
• Demonstrated ability to think analytically and solve problems efficiently, paired with strong negotiation and communication skills.
• Outstanding interpersonal abilities, with a proven capacity to engage with and build long-term relationships with internal and external stakeholders.
• Comfortable working independently while also contributing effectively in a team-oriented environment.

Send your resume in words format to [email protected].

Only shortlisted candidates will be contacted.

EA Licence No.: 18C9228

Registration No.: R1108261

Responsibilities:

• Infrastructure Management – Plan, maintain and enhance IT infrastructure services to achieve IT system performance at the optimum level as well scalable for future expansion
• Project Planning, organisation and Management –Work with project owners to review and design systems and processes with strong consideration for process and system re-engineering, process and data management as part of the project planning and implementation to gain outcome on efficiency and data analytics for insight.
• Application Management – Plan, upgrade and enhance application capability to enable optimum level of business performance as well as to grow future system capability to manage more complex business demand
• Information Security & Disaster recovery management – Identify, Detect & Protect Lodge’s intellectual properties; Respond & Restore Lodge’s business interruption due to system outages so as to provide a secure & uninterrupted IT working platform.
• End-user support – work with departments to support end users daily, ensure reliability of equipment and software.
• Process & Data management – Define, design and facilitate process and data management so as to enable process efficiency, to enhance user experience and enable data analytics for decision-making

Requirements:

• Degree holder with at least 2 years in leadership role
• Minimum 6 years of relevant work experience, especially in business analytics
• Hands on and resourceful
• Keeping abreast of latest technology and cybersecurity risks
• Have good personal ethics, conduct and strong PDPA knowledge.

Job ID: LRXYW3YR

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Management Role

1. Oversee and support the operations of Direct & Japanese Corporate department.

Staff Development

1. Supervise, mentor and coach all staff by enhancing their product/ market knowledge.

Client Management

1. Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance needs.
2. Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

1. To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.
2. Manage and implement proper credit control procedures and bad debt recovery.
3. To review and improve the Department's operations/ business.
4. To undertake any other duties as may be assigned.

1. Tertiary education
2. Relevant qualifications in general insurance (minimum CGI & HI)

1. Sound knowledge of general insurance
2. Minimum 3 years experience in general insurance industry
3. Management Skills
4. Business acumen, strong communication and interpersonal skills
5. Leadership with burning drive for results
6. Strong marketing and portfolio management

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Establish and maintain a prominent profile with clients/intermediaries
• Develop new and existing sales opportunities to meet growth targets
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring the standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Carry out quality assurance checks and assist in training of less experienced staff
• Guide team members in technical aspects of business
• Ensure maximum efficiency and effectiveness in work processes within the department
• Assist Senior Vice President/ Head Of Department, Assistant Vice President and Manager in managing Agencies Business Unit to achieve desired plan
• Undertake any other duties as may be assigned

• Tertiary qualification, preferably with a professional insurance qualification e.g. ACII
• Minimum Certificate in General Insurance

• Operational experience in general insurance environment
• Business development, marketing and presentation skills
• Sound knowledge in underwriting, reinsurance and risk management
• Good communications/ negotiation skills
• Relationship building

As a Customer Success Manager in our Scale team you will work closely with agile, technology-focused brands to help them realize value from their investment in Braze.

WHAT YOU'LL DO

• Own client renewals, retention and net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.

WHO YOU ARE

You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
• 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management

Marsh McLennan is seeking candidates for the following position based in Singapore Office:

HR Strategy and Planning Manager

What can you expect?

• Make a significant impact on the organization by developing and delivering our talent agenda.
• Play a crucial role in influencing and implementing our HR strategy.
• Gain a global and regional view of the organization, driving strategic priorities and making key connections.

What is in it for you?

• Opportunity to shape and drive our HR strategy.
• Exposure to a complex corporate environment and the chance to build relationships with key stakeholders.
• Professional growth and development in a dynamic and global organization.

We will count on you to:

• Support Asia People Leader in executing HR strategies aligned with local practices and market conditions.
• Work closely with People Leaders on special projects, including HR strategy formulation and development.
• Represent the HR function on cross-functional and enterprise-wide working committees.
• Act as a point of contact between People Leaders and other stakeholders, providing oversight and guidance.
• Prepare materials, organize for leadership and internal meetings and offsites.
• Manage key initiatives, monitor progress, and report to leaders.
• Define, implement communication strategy, oversee administrative and operational activities for Asia People Leader.
• Lead a team responsible for people metrics reporting and analytics.

What you need to have:

• 7-10 years of experience in HR, project management, or consulting. Bachelor's degree required.
• Strong project management skills, capable of handling multiple complex projects
• Proven experience collaborating with diverse teams across North and Southeast Asia, understanding local nuances.
• Ability to navigate ambiguity and create clarity in complex situations.
• Experience coordinating with global teams to implement regional initiatives.
• Proficient in Power BI and Workday; data analysis skills are essential.
• Excellent written and oral communication skills, with the ability to create clear emails and presentations.
• Discretion in handling confidential information.

What makes you stand out?

• Experience in a global organization.
• Background in workforce planning and analytics.
• Willingness to work outside standard hours to align with US time zones for effective communication and project delivery.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

• Singapore Based (Bukit Merah)
• 5 days [ Mon - Fri ] 8:30am - 6pm
• SGD $4,500 - $5,000 + Allowances
• 5 years’ experience in key account management; Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Career Progression Opportunities

Overview

• As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries.
• In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks.

What’s the role?

We’re building money without borders for people and businesses and we need your help to make our APAC customer comms best-in-class.

So we’re looking for a Senior CRM Manager to join our growing CRM team and lead our APAC CRM strategy and implementation. The Sr. CRM Manager will own, shape and deliver an effective communications strategy for Wise’s customers: from engaging and exciting product launches, to testing and building our lifecycle communications. 

The role will be based in Singapore and will deliver best-in-class customer communications. The role will report into the London CRM team and follow the processes and practices agreed within the CRM team. 

CRM at Wise is about making sure we develop the best global and regional lifecycle communications as well as keeping up with demand from other sides of the business. 

We’re problem solvers - we work with our Product, Marketing Tech, Analytics, UX Research and Product Marketing teams to define and execute the strategy for product and marketing customer comms, across multiple channels (email, push notifications, in-app messages).

This role is ideal for candidates with mid-level experience who are passionate about driving product adoption and brand awareness. If you have Liquid and SQL experience and know how to use Braze this is an added bonus but it’s by no means required..

Your Mission:

• Lead and mentor a growing team of CRM professionals, fostering a culture of innovation and excellence.
• Manage internal technical and non-technical stakeholder communication (Product Managers, UX Researchers, Designers, Copywriters, Engineers, Analysts, Product Marketing Managers etc.)
• Develop and manage our APAC CRM strategy, including customer lifecycle management, segmentation, and engagement initiatives.
• Utilise data-driven insights to segment our business customers effectively, ensuring that each segment receives tailored and relevant communication and offerings.
• Design and implement effective customer lifecycle management strategies to drive long-term engagement and loyalty through continuous optimisation.
• Analyse campaign performance and use data and insights to identify and implement opportunities for increasing engagement and conversion rates at all stages of the customer’s lifecycle journey.
• Manage the customer database health with a focus on retention and engagement: make sure all comms are in line with CRM best practices, compliance requirements, through appropriate channels and without errors.
• Responsible for email calendar management, deliverability and monthly reporting.
• Implement the localisation process for Wise’s international campaigns
• Maintain and implement a clear A/B testing plan.
   

Job Profile Summary:

Join us in the midst of a rapid and exciting transformation! We are driving a customer-centric strategy, adopting new technologies, revamping our digital platforms, and building new digital capabilities.

The Distribution Digital Enablement team is at the forefront of our digital agenda. We design innovative solutions, solve complex problems, prioritize backlogs, and develop a clear roadmap for future digital initiatives.

As part of this dynamic team, you will support the Digital Transformation Lead in transforming our financial planning and point of sales platform. You will drive the ideation, development and iteration of product features, and play a crucial role in stakeholder management and change management to ensure maximum adoption of new capabilities and platforms across our channels.

Job Description:

• Drive the continuous ideation, development, launching, and iteration of product features on web and app platforms
• Gather and analyze feedback from stakeholders and users to identify areas of improvement and spearhead research on new features
• Innovate to enhance user experience and explore integration opportunities with other systems
• Envision and design end-to-end business processes and journeys
• Provide business logic recommendations and solutions aligned with business objectives
• Understand and represent the business unit to articulate business value and prioritise product features
• Collaborate closely with PACS Technology, Customer, Compliance, and Risk teams to ensure quality delivery
• Work with Business Analysts to capture business requirements accurately and drive the review and approval of user stories.
• Actively participate in planning meetings with Tech Product Owners, Business Analysts, and Engineers to clarify business requirements and prioritize the backlog.
• Oversee delivery quality by collaborating closely with Engineering and Quality Assurance teams during UAT reviews, sign-offs and live verification to ensure operational readiness for each release
• Prepare training and communication materials for new launches to ensure business readiness and drive adoption.
• Monitor project progress, provide updates, and escalate risks and issues as needed, following up on actionable items and mitigations.
• Communicate product updates, milestones, and priorities to internal and external stakeholders.

Who we are looking for:

Competencies & Personal Traits

• Excellent skills in MS Office Suite and familiarity with project management tools such as Jira and Confluence.
• Strong understanding of user-centered design principles with experience in conducting user research and incorporating feedback.
• Strong understanding of project governance, execution, and risk management standards.
• Ability to think creatively and work effectively with cross-functional teams.
• Willingness to take ownership and be accountable for results.
• Ability to leverage data to drive decisions and improvements.
• Logical, detail-minded, and proactive in identifying and addressing issues.
• Strong command of English with excellent written, analytical, verbal, and interpersonal communication skills.
• Ability to manage and collaborate with stakeholders at all levels, effectively communicating complex ideas to diverse audiences.
• Strong attention to detail, ability to organize complex situations, and manage multiple tasks within tight timelines.
• Fast learner, excited to work in a fast-paced, autonomous environment, and able to manage ambiguity.
• Ability to define product vision and inspire stakeholders towards achieving it.
• Effective team player who is self-driven and able to work independently
• Curious and not afraid to challenge the status quo

Working Experience:

• At least 3 - 5 years of experience in digital transformation projects, digital product management, business analyst related roles in the financial/insurance sector preferred
• Experience working in Agile/Scrum environments

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V