As the Senior Programme Executive/Programme Maanager for Keystart and Livelihood progammes, you will play a pivotal role in supporting the organization's mission of poverty transformation with-in empowered communities.

KeyStart is a home ownership programme supporting families with children living in rental communities who aspire to own homes. We hope to transform the lives of families with children through stable, adequate, and conducive housing; by providing financial support, housing case work support, and transitional support to families as we journey with them towards home ownership.

Good Livelihood is an employment and livelihood support programme established by SCC to empower low-income community members to enhance and transform livelihoods through progressing in their careers and enhancing their employment income. Our direct work charts personalized Livelihood Pathways in collaboration with community members which incorporate their unique needs and aspirations into customized action plans, supported through grants and long-term journeying.

Key Duties and Responsibilities:

1. Programme Management:

• Contribute to the development and refinement of the programme’s strategic plans, aligning with organizational goals and community needs.
• Collaborate with key stakeholders to identify needs, goals, and program objectives.
• Ensure effective planning, implementation, and continuous improvement of the programmes.
• Develop and implement operational procedures, policies, and protocols to ensure consistent and effective services.
• Monitor program implementation to ensure quality service delivery and alignment with strategic goals and desired outcomes.
• Support the Lead in the management of the Programme Team

2. Partnerships and Stakeholder Management:

• Cultivate and maintain relationships with government agencies, community partners, and other strategic partners to foster collaboration, resource sharing, and advocacy.
• Engage stakeholders to identify opportunities for collaboration, co-design of services, and mutual support in achieving shared objectives.

3. Budget, Financial, and Resource Management:

• Support the Lead in managing programme budgets and resources to optimize service delivery and operational efficiency.
• Collaborate with the Finance Department to monitor expenditure, identify variances, and implement corrective actions as needed.
• Contribute to funding proposals and grant applications to institutional funders to secure necessary resources that will enable the work.

4. Research, Monitoring, and Evaluation:

• Develop and implement robust monitoring and evaluation systems to assess program effectiveness and help stakeholders understand the impact of the programme.
• Utilize data insights to inform decision-making, identify areas for improvement, and contribute to strategic planning processes.
• Collaborate with relevant stakeholders to implement quality improvement initiatives based on evaluation outcomes.

Roles & Responsibilities:

1. Daily Operations

• Outlet manager oversees the overarching aspects of the restaurant by cleaning of all areas, including the dining area, kitchen and restrooms
• To ensure the safety instruments are current and that safety procedures are followed
• Train and coach, employees in the restaurant to ensure that established standards are met; daily activities and planning for outlet operation
• Outlet manager trains/provides training for newly hired staff to ensure each new employee understands the restaurant's philosophy and management's expectations
• Oversee all staff in the department to maintain healthy relationships with suppliers
• Understand all beverages offered, which includes the ingredients, methods of preparation and proper service
• Expertise knowledge of bar snack/food offered
• To be visible in the operation, provide recognition and promote good public relations

2. Attend F&B Meeting

• Schedule activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times
• Maintain all restaurant equipment and ensure it compliance to the standards according to hotel policies and procedures
• Manage storage supplies and assign staff in requisition activities and evaluate all daily specials
• Oversees work in shift and restock supplies at the end of shift and perform regular inspections on all equipment and recommend required repairs

3. Guest Service

• Be readily available to customers to allay any concerns or problems that may arise
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems

Job Description

Manager, Research, Evaluation & Development

We are looking for passionate individuals committed to the cause of enabling socially disadvantaged low-income families and communities realise their aspirations and get out of the poverty cycle.

This position will offer opportunity to spearhead a new unit committed to justice, data-driven decision making, and participatory research.

Responsibilities:

• Lead, design and execute an integrated Monitoring, Evaluation and Learning (MEL) strategy and system across the whole of SCC and transformation verticals, together with research consultant, to track families’ transformation journey so as to (1) to monitor the progress and impact of our work so that SCC can learn iteratively to adapt and improve our work and (2) to evaluate the extent to which SCC has achieved “Poverty Transformation With-in Empowered Communities”
• Iterate, finetune and validate SCC’s organizational theory of change (SCC TOC) through prototyping efforts in Lengkok Bahru (LB Prototype) in collaboration with social & family workers and various transformation verticals
• Work with various team leads to synergize and execute an integrated and coherent data collection system across SCC for MEL
• Work with research consultant to ensure that SCC team is equipped with capabilities to conduct and sustain MEL in our work
• Analyze collated data and synthesize insights on SCC’s work from the MEL system
• Communicate monitoring, evaluation and learning insights from SCC’s work to internal and external stakeholders
• Design & conduct programme evaluation for social work-related programmes and/or community initiatives
• Design & conduct evaluation for the family transformation verticals with pathways in education and development, home ownership and livelihood.
• Conduct research (can be joint research-evaluative study) on families which can assist in new program development or to build pivot strategies for existing programs
• Provide supervision and guidance to Research, Development & Evaluation (RED) Executive
• Work with FTMS data management team to ensure coherent data systems across SCC programmes/verticals that are aligned to the MEL strategy for tracking of families’ transformation journey towards Poverty Transformation
• Oversight of new and existing research projects across SCC and develop SCC into a practice and thought leading centre for community-centric, social mobility and practice research

Requirements:

• Degree with Honours with at least 6-8 years of research, or evaluation and/or marketing experience
• Experience working with the social service sector would be preferred
• Strong analytical skill and strong familiarity with non-profits and proficiency in research or MEL (Monitoring, Evaluation and Learning) framework or evaluative tools and approaches
• Ability to work autonomouslyand execute multiple tasks while responding to multiple priorities
• High level of judgment with an eye for trends and patterns
• Sensitivity to implications of policies on work with families
• Willing to be hands-on and work with internal and external stakeholders
• Team-player and willingness to collaborate

Only shortlisted candidates will be notified.

Thank you for applying.

Lung cancer is one of the most common cancers in Singapore. There are many unmet needs of patients coping with lung cancer. Lung Cancer Education and Advocacy for Patients (LEAP) was launched in 2019 with the aim to educate, support and empower our patients. As the patients’ voices and experiences are integral to advancing lung cancer care, LEAP has set up a patient advocate council to keep educational and research efforts patient-centric, improve patient journeys and provide holistic care.

As the council increasingly engages the local, regional and international stakeholders, a patient advocate council manager is vital to its success. LEAP is looking for an experienced, nimble and enthusiastic advocacy manager, who can enable the council’s growth and amplify the impact of its initiatives.

Responsibilities:

• Engage and collaborate with a core groups of patient advocates to address critical issues and seek solutions relating to lung cancer care
• Build and manage strategic relationships with various local and international patient advocacy organisations, medical associations, industry partners and government bodies
• Foster patient centric focus in lung cancer research, education and care by enabling opportunities for patient participation and collaboration

Requirements:

• Degree in healthcare, business, marketing, health economics or closely related discipline
• At least 3 years of experience in relevant healthcare, pharmaceutical or advocacy field
• Prior experience in engaging patient organisations, pharmaceutical industry or government bodies is highly desired
• Excellent interpersonal and communication skills - able to engage with all levels of stakeholders
• Possess good organizational skills and a strong interest in finding solutions and improving health outcomes for patients
• Proactive, self-motivated with a solution-oriented mindset
• Expert command of language both written and spoken
• Keen passion for advocacy

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.

Salon Manager Requirements:

• High school
• Proven experience managing a salon.
• Proficient in all microsoft office applications.
• The ability to work in a fast-paced environment.
• Excellent organizational skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

• Degree holder in any fields
• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Responsibilities

· Develop business opportunities to drive the company's business in new and existing markets

· Maintain good corporate relationships and business growth with existing clients

· Meeting business targets and contributing effectively towards the overall hotel performance

· Generate sales reports

· Participate and carry out any additional tasks as needed

· Collaborate with other departments to improve workflow efficiency

Requirements

· Excellent written and verbal communication skills with pleasant disposition

· Multilingual and fluent in English

· Minimum GCE O-Level or equivalent experience in Sales

· Experience in hospitality industry is a plus

· Strong computer skills, including knowledge of MS Word, Excel and PowerPoint.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Dec 2023.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified