“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description
We are looking for a highly-driven and motivated Lead, Public Affairs to join our Singapore team to drive foodpanda’s public affairs objectives.

Responsibilities:

• Lead foodpanda Singapore’s public policy and advocacy strategy in partnership with foodpanda business verticals, industry associations and other stakeholders
• Represent foodpanda Singapore in engagements with government regulators and other stakeholders, including but not limited to academia, NGOs, business associations
• Drive collaboration opportunities in sustainability topics of relevance to the business
• Develop supporting materials for advocacy and engagements in collaboration with the regional and global teams
• Track and evaluate regulatory issues that may have an impact on foodpanda’s business objectives and verticals. Where appropriate, proactively shape the regulatory landscape on critical issues
• Build thought leadership with government agencies, key opinion leaders or credible organisations
• Be a strong partner for foodpanda Singapore’s senior leadership and internal teams, such as PR, legal, operations, marketing, and commercial

Qualifications

• 8 to 12 years of demonstrated experience managing public policy and/or government relations and advocacy work
• Experience working and engaging with policymakers, civil society and non-governmental organisations and other stakeholders
• Knowledge of Singapore’s political system, environment and institutions
• Ability to exercise strong judgment and problem-solving skills, creativity, and ability to work in a dynamic, cross-functional, multi-cultural environment
• Experience in policy work for a multinational corporation or government preferred

What we offer:

• A dynamic and challenging working environment with a steep learning curve
• Responsibility from day one in the leading food delivery company in the world
• The opportunity to be part of a happy, high functioning and smart team
• Periodic fun, engaging company events & team activities
• A company committed to developing you personally and professionally.
• A vibrant and international team with diverse backgrounds from all over the world
• A culture that empowers you to take full ownership of your work and career

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Please apply directly via the link here: https://smrtr.io/nZrN3

Your new company
Our client is a fast growing food and beverages company, with a strong presence across Asia. They are looking for an experienced Regulatory Affairs Lead to help them grow their regulatory team here in Singapore.

Your new role

Below are some of the key responsibilities for the role;

· Develop and implement regulatory strategies to ensure compliance with all applicable laws and regulations.

· Stay up-to-date on changes in regulatory requirements and translate them into actionable steps for the organization.

· Lead and manage a team of regulatory professionals, providing them with training, coaching, and mentorship.

· Preparation and submission of post-market surveillance reports.

· Conduct risk assessments and identify potential regulatory compliance issues.

· Represent the company in interactions with regulatory agencies.

· Manage and maintain regulatory documentation and records.

What you'll need to succeed
The successful candidate, should have;

· Bachelor's degree or higher in a relevant field, such as Food Science, Chemistry, Microbiology, or Nutrition.

· At least 5 years of experience in food regulatory affairs management (preferably expertise in AMER or EMEA region)

· Proven track record of success in leading and managing a team of regulatory professionals.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

What you'll get in return

· Regional exposure

· Part of the pioneer and growing team

· Opportunity for fast-track career progression into management

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or, you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R21103292 | EA License Number: 07C3924 |Company Registration No: 200609504D

1. Communicate with regulatory bodies on regulatory affairs (e.g. product registration, change notifications)
2. Communicate with team members on required regulatory requirements during product development
3. Dossier preparation and submission for product registration
4. Support post-market activities (e.g. customer complaint, post-market surveillance, adverse events, field safety corrective action)
5. Support regulatory inspections/audits
6. Read, analyze and interpret respective medical device regulations
7. Keep up to date with regulatory affairs. Monitor and evaluate impact of any new or changing regulatory environment/landscape in regions of interests
8. Other ad-hoc duties related to regulatory affairs (e.g. artwork approval, change control impact analysis)

1. Degree in Life Science, Bioengineering, Biotechnology or a related discipline
2. Good knowledge in:

• Immunoassay and Clinical Chemistry IVD
• Regulatory requirements of ASEAN countries and EU
• IVD standards and guidelines (e.g. CLSI, ISO 62366)

1. At least 3 years working experience in medical device registration with Health Sciences Authority
2. Experience in medical device registration in ASEAN countries and EU will be a plus
3. Experience working in an ISO 13485 environment will be a plus.

1. Able to work independently and in a cross functional team
2. Able to communicate effectively
3. Well organized with good documentation habits
4. Proactive, responsible, results driven, highly self-motivated, adaptable and a self-learner

Applicants with extensive experience may be offered a senior position.

Location: Central

Position: General Affairs and Admin Executive (Japanese speaking) - CK Job Id:19354

Job Description

-Expense-related tasks
-General affairs and administrative support
-Distribution of overseas-related information
-Routine reporting (e.g., daily reports)
-Organizing meetings (preparation of materials, coordination with corporate secretaries, etc.)
-Audit support (coordination with auditors, etc.)
-Operational management

Job Requirement

-Experience in administrative and secretarial work
-Knowledge and practical experience in expense management, general affairs, and administrative support
-Strong communication and coordination skills, with the ability to work smoothly with other departments and external stakeholders
-High accuracy in administrative tasks and strong time management skills
-Japanese language skills, as interaction with Japanese-speaking stakeholders is necessary

Interested applicants please send your resume to [email protected] with email subject header "Job Application for General Affairs and Admin Executive (Japanese speaking) - CK Job Id:19354".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Requirement :

- To execute risk management plans for medico-legal cases and clinical complaints so as to ensure effective resolution for the organization.

- To undertake specific tasks or projects that will promote good clinical care in the hospital.

- Manage medico-legal cases and clinical complaints to ensure effective resolution

- Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organisation

- Drive the ML education and communication arm to increase awareness of latest industry trends and issuee

- Serve as a Secretariat to Clinical Care Review Committee (CCRC)

- Manage ad hoc projects

WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

1. Checking completeness and accuracy of admission application.

2. Checking completeness and accuracy of renewal application.

3. Checking completeness and accuracy of exit application.

4. Submission of admission application to Council for Estate Agencies (CEA).

5. Data Entry.

6. Perform filing and general administrative tasks.

7. Telemarketing.

8. Assisting in any other ad hoc matters as and when assigned.

Requirements:

1. Diploma in Business Administrative or its equivalent.

2. Minimum three (3) years of administrative experience.

3. Knowledge on the procedures to process new applications with CEA will be advantageous.

4. Proficient in MS Excel/Word/PowerPoint.

5. Meticulous with numbers & attentive to details.

Benefits

· Conducive work environment

· Great Career Progression.

· Annual Leave up to 21 days, Additional 3 days’ Festive Leave.

· Dress Code: Smart Casual

· Medical & insurance benefit

· Overseas Staff Outing

· Birthday Voucher $50

Other Information

· Working Location : Toa Payoh, (HDB Hub near Toa Payoh MRT Station)

· 5-day work week, Mondays to Fridays : 9.00am to 6.00pm

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary and date of availability.

We regret that only shortlisted applicants will be notified.

Job Description

• Industry/ Organization Type: Education
• Position Title: Student Affair (Parent Communicator) Officer
• Working Location: Kay Siang Rd
• Working Hours: 5 days (Monday to Friday 7.30 am – 4 pm)
• Salary Package: Basic salary up to $3,500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle all communications and enquiries from current parents and internal staff.
• Manage school supplies, inventory, research, ordering, invoicing, deliveries, etc.
• Assist in open house events.
• Coordinate student transport arrangements (daily and field trips).
• Liaise with external providers for arranging Extra Curricular Activities (ECAs).
• Keeping a tidy reception area for welcoming guests.
• Assist with student’s break time, lunchtime, and pick up.
• Ad hoc duties as and when assigned by the principal.

APPLY NOW!!!

• Knowledge of and experience in Google Suits, Excel, and Word
• Knowledge of and experience with Zero

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68922 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are looking for a highly-driven and motivated Lead, Public Affairs to join our Singapore team to drive foodpanda’s public affairs objectives.

Responsibilities:

• Lead foodpanda Singapore’s public policy and advocacy strategy in partnership with foodpanda business verticals, industry associations and other stakeholders
• Represent foodpanda Singapore in engagements with government regulators and other stakeholders, including but not limited to academia, NGOs, business associations
• Drive collaboration opportunities in sustainability topics of relevance to the business
• Develop supporting materials for advocacy and engagements in collaboration with the regional and global teams
• Track and evaluate regulatory issues that may have an impact on foodpanda’s business objectives and verticals. Where appropriate, proactively shape the regulatory landscape on critical issues
• Build thought leadership  with government agencies, key opinion leaders or credible organisations 
• Be a strong partner for foodpanda Singapore’s senior leadership and internal teams, such as PR, legal, operations, marketing, and commercial

Purpose of role: This role is to build and protect the reputation of IHG, as a business partner, in South East Asia & Korea and manage internal communications across EAPAC.

Key Accountabilities:

• Responsible for building and maintaining the reputation of IHG in South East Asia and Korea, specifically in Thailand and Malaysia.
• Manage corporate affairs activity in South East Asia across five key pillars (external, internal, owner, corporate responsibility, public affairs) to support the Division’s ambition.
• Deliver external trade/business media activity such as writing media releases and briefing books, and organizing events and interviews. Includes working with local market agencies, where relevant.
• Support the profiling of leadership and growth teams externally including interviews, owner communications, industry events.
• Provide counsel to leaders & functional teams on communications approach– supporting, managing expectations and education as necessary.
• Issues and crisis management support for our hotels and the business in Thailand and Malaysia.
• Develop and deliver EAPAC specific internal communications approach to support the BU priorities and aligns with the global Elevate strategy while aligning with Division specific internal communications activities. This includes ownership of EAPAC channels and content development for the BU.
• Supporting the Head of Corporate Affairs EAPAC with content creation, events, advocacy as required.
• Providing support to the GCA EAPAC team as appropriate.
• Work in partnership with the EMEAA team on specific projects or initiatives.
• Manage admin and processes within the SEAK GCA team including media coverage reports and ensure we use our budget to the greatest effect.

Education:

• At least 7 years’ experience in external/internal communications.

Experience:

• Experience of managing agencies and budgets.
• Experience of working within a complex business with a range of stakeholders with different needs and interfacing with senior people.
• Experience of the media landscape in South East Asia would be an advantage
• Experience working with international brands would be an advantage

Requirements and Knowledge:

• Is confident, credible and compelling when working with senior stakeholders.
• Able to engage and inspire with energy and belief in communications.
• Ability to stay calm in a crisis situation.
• Collaborative approach and partnership mind set - able to build strong relationships and be known as a trusted advisor
• A can-do attitude, with a track record of delivering complex programmes of work. Demonstrates an ability to prioritise and handle multiple tasks in a demanding, fast-paced work environment.
• Proven ability to work effectively across a matrix / virtual team.
• Ability to manage budgets.
• Clear and confident written and oral communication skills.

Company Overview:
Mediwhale is an innovative healthcare startup at the forefront of integrating artificial intelligence and non-invasive systemic disease risk assessment to advance medical research and patient care. Our focus is on cutting-edge developments in retinal biomarkers, systemic diseases, and leveraging AI/deep learning for clinical applications. We are seeking a highly motivated and adaptable Medical Affairs Associate to join our dynamic team.

Position Overview:
The Medical Affairs Associate will play a critical role in project management, ensuring smooth coordination and communication across various stakeholders, including Key Opinion Leaders (KOLs) in the US, Korea, and Europe. This role is ideal for a junior doctor with a solid foundation in retinal biomarkers, the link between retinal signs and systemic diseases, a basic understanding of AI and deep learning, and a strong desire to learn and grow in a fast-paced startup environment.

Key Responsibilities:

1. Project Management:Coordinate and manage medical affairs projects, ensuring timely progress and successful completion.
   Set up, maintain, and document regular meetings with KOLs and other key stakeholders across different regions (US, Korea, Europe).
   Track project timelines, deliverables, and ensure alignment with the company’s strategic goals.
   Experience with project management tools like Excel, Slack etc.
   
2. Stakeholder Engagement:Build and maintain strong relationships with KOLs, research partners, and other stakeholders.
   Facilitate effective communication between internal teams and external stakeholders to ensure project alignment.
   
3. Medical Expertise:Apply foundational knowledge of retinal diseases, systemic diseases, and the connection between retinal signs and systemic conditions to support ongoing research and development efforts.
   Assist in the review and analysis of clinical data, reports, and publications.
   
4. Regulatory Support:Assist in reviewing and preparing regulatory documents in compliance with relevant guidelines.
   Support the regulatory team by providing medical insights and ensuring accuracy in documentation.
   
5. AI & Deep Learning:Utilize a basic understanding of AI and deep learning to contribute to discussions on the integration of these technologies in medical research.
   Stay updated on the latest developments in AI as it relates to healthcare, retinal diseases, and systemic conditions.
   
6. Learning & Development:Demonstrate a strong willingness to learn new concepts, tools, and technologies relevant to the role.
   Participate in training sessions, conferences, and other educational opportunities to enhance your expertise.
   

Requirements:

• Education: Medical degree (MD/MBBS or equivalent)
• Experience:Strong foundational knowledge of retinal diseases, biomarkers, and systemic diseases.
  Understanding of the link between retinal signs and systemic conditions.
  Basic understanding of AI and deep learning concepts.
  Experience in project management or a similar role in a clinical or research setting is a plus but not required.
  Experience with statistical tools (STATA, R, Python) and publications is a bonus but not required.

Regulatory Affairs Associate

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Description

The Regulatory Affairs Associate is a member of ASPAC Special Project. He or she is responsible for actively contributing to the regulatory compliance of medical devices. He or she is also responsible for data integrity and maintenance across multiple regulatory systems.

This position reports to the Special Project RA lead (SEA cluster).

Responsibilities

1. The Regulatory Affairs Associate main responsibility is to support the ASPAC markets on MedTech regulatory affairs matters.
2. Creation and maintenance of regulatory information in Regulatory Database system.
3. Creation of routine reports to ASPAC markets related to regulatory compliance matters (submission schedules, eligibility and etc.).
4. Creation of routine monthly Performance metrics report to ASPAC markets using basic IT skills
5. Extended roles in providing administrative support to local Singapore Regulatory Affairs MedTech department, including RA database update, data analysis and local database maintenance.

Requirements

• A minimum Bachelor’s degree in any Business or Science Field
• Good at Power BI, MS Word, MS Excel, MS Power Point
• Has a strong sense of responsibility on meeting due/target and quality/integrity/accuracy of the output
• The incumbent must have the ability to work effectively without supervision and process requests/work within required timeframes.
• Strives to acquire a deeper understanding of medical and scientific and technological developments.
• Views new and ambiguous challenges as a learning opportunity
• Leadership Competencies:
• Assists and supports others in interactions with team members and internal stakeholders by partnering and collaborating with them effectively.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Description & Requirements

1. Managing chinese medication stock levels.

2. scheduling work schedule for employees

3. Ensuring that all procured items meet quality standards and regulatory requirements.

4. Analyzing costs and implementing costsaving strategies without compromising product quality

5. Identifying and selecting reliable suppliers for traditional Chinese medicine ingredients, equipment, and supplies.

6. Support the store operations

7. Handle other ad-hoc job delegated by superior

Job requirement:

- Possess at least a Bachelor Degree certificate

- At least 10 years total working experiences

- At least 5 years in the relevant working experiences

- Able to work retail hour

- Able to work on weekend

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

• The Manager is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

We are looking for an experienced individual who will assist our company to manage the daily sales operations and also assist in achieving company's target profit.

Duties & Responsibilities:

• Oversee daily restaurant sales operations
• Responsible in promoting and marketing the business
• Assessing and improving profitability
• Helps in supervising the day to day activities of associates and helps in assigning responsibilities for specific work
• Responsible in managing staffs and other financial tasks including budgeting and invetories
• Other duties that may assign to him/her

- Bachelor Level

- A good communication skill

- Long Period of experience in F&B field

- Can handle pressure

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Operational Management

1. Planning and Supervision:Oversee daily operations in restaurants, bars, catering, and other F&B outlets.
   Coordinate with kitchen staff, service teams, and suppliers to ensure smooth operations.
   
2. Quality Control:Ensure food and beverage quality meets the organization's standards.
   Address customer feedback and resolve complaints promptly.
   
3. Health and Safety Compliance:Enforce food safety standards and compliance with local health regulations.
   Conduct regular inspections and audits to maintain hygiene standards.
   
4. Inventory Management:Monitor stock levels for food, beverages, and supplies.
   Manage procurement processes and supplier relationships to maintain quality and cost-effectiveness.
   

Financial and Strategic Management

1. Budgeting and Cost Control:Prepare and manage F&B budgets.
   Analyze profit and loss reports, controlling costs to meet financial targets.
   
2. Pricing and Menu Development:Collaborate with chefs and marketing teams to develop menus that attract customers and maximize revenue.
   Establish competitive pricing strategies for food and beverage offerings.
   
3. Sales and Promotions:Develop and implement strategies to increase F&B revenue.
   Coordinate promotional events, themed nights, or special offers.
   

Team Leadership

1. Staff Management:Recruit, train, and supervise F&B staff, ensuring they provide exceptional service.
   Set performance goals and conduct regular evaluations.
   
2. Scheduling and Coordination:Create staff schedules to ensure optimal service coverage.
   Address workforce issues such as absenteeism or performance concerns.
   
3. Employee Engagement:Foster a positive work environment to enhance team morale and reduce turnover.
   

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Manager Responsibilities:

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

• Manage day-to-day operations of a restaurant
• Develop & Manage the Budget to ensure all costs are in line
• Ensure guest satisfaction and Customer Service Action are implemented
• Ensure seamless running of the outlet most efficiently and effectively, delivering the best service standards
• Ensure all staff are well briefed on their responsibilities per company`s standard and given constant supervision and motivation on all aspects of their work.
• Handle customers` feedback and complaints, ensuring that improvements are made accordingly
• Maximise revenue, and opportunities and minimize costs without compromising standards and customers' experience
• To ensure staff hygiene and outlet cleanliness at all times.
• To provide guidance and direction to subordinates, including setting performance standards and monitoring performance.