We are looking for a highly-driven and motivated Lead, Public Affairs to join our Singapore team to drive foodpanda’s public affairs objectives.

Responsibilities:

• Lead foodpanda Singapore’s public policy and advocacy strategy in partnership with foodpanda business verticals, industry associations and other stakeholders
• Represent foodpanda Singapore in engagements with government regulators and other stakeholders, including but not limited to academia, NGOs, business associations
• Drive collaboration opportunities in sustainability topics of relevance to the business
• Develop supporting materials for advocacy and engagements in collaboration with the regional and global teams
• Track and evaluate regulatory issues that may have an impact on foodpanda’s business objectives and verticals. Where appropriate, proactively shape the regulatory landscape on critical issues
• Build thought leadership  with government agencies, key opinion leaders or credible organisations 
• Be a strong partner for foodpanda Singapore’s senior leadership and internal teams, such as PR, legal, operations, marketing, and commercial

Purpose of role: This role is to build and protect the reputation of IHG, as a business partner, in South East Asia & Korea and manage internal communications across EAPAC.

Key Accountabilities:

• Responsible for building and maintaining the reputation of IHG in South East Asia and Korea, specifically in Thailand and Malaysia.
• Manage corporate affairs activity in South East Asia across five key pillars (external, internal, owner, corporate responsibility, public affairs) to support the Division’s ambition.
• Deliver external trade/business media activity such as writing media releases and briefing books, and organizing events and interviews. Includes working with local market agencies, where relevant.
• Support the profiling of leadership and growth teams externally including interviews, owner communications, industry events.
• Provide counsel to leaders & functional teams on communications approach– supporting, managing expectations and education as necessary.
• Issues and crisis management support for our hotels and the business in Thailand and Malaysia.
• Develop and deliver EAPAC specific internal communications approach to support the BU priorities and aligns with the global Elevate strategy while aligning with Division specific internal communications activities. This includes ownership of EAPAC channels and content development for the BU.
• Supporting the Head of Corporate Affairs EAPAC with content creation, events, advocacy as required.
• Providing support to the GCA EAPAC team as appropriate.
• Work in partnership with the EMEAA team on specific projects or initiatives.
• Manage admin and processes within the SEAK GCA team including media coverage reports and ensure we use our budget to the greatest effect.

Education:

• At least 7 years’ experience in external/internal communications.

Experience:

• Experience of managing agencies and budgets.
• Experience of working within a complex business with a range of stakeholders with different needs and interfacing with senior people.
• Experience of the media landscape in South East Asia would be an advantage
• Experience working with international brands would be an advantage

Requirements and Knowledge:

• Is confident, credible and compelling when working with senior stakeholders.
• Able to engage and inspire with energy and belief in communications.
• Ability to stay calm in a crisis situation.
• Collaborative approach and partnership mind set - able to build strong relationships and be known as a trusted advisor
• A can-do attitude, with a track record of delivering complex programmes of work. Demonstrates an ability to prioritise and handle multiple tasks in a demanding, fast-paced work environment.
• Proven ability to work effectively across a matrix / virtual team.
• Ability to manage budgets.
• Clear and confident written and oral communication skills.

Regulatory Affairs Associate

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Description

The Regulatory Affairs Associate is a member of ASPAC Special Project. He or she is responsible for actively contributing to the regulatory compliance of medical devices. He or she is also responsible for data integrity and maintenance across multiple regulatory systems.

This position reports to the Special Project RA lead (SEA cluster).

Responsibilities

1. The Regulatory Affairs Associate main responsibility is to support the ASPAC markets on MedTech regulatory affairs matters.
2. Creation and maintenance of regulatory information in Regulatory Database system.
3. Creation of routine reports to ASPAC markets related to regulatory compliance matters (submission schedules, eligibility and etc.).
4. Creation of routine monthly Performance metrics report to ASPAC markets using basic IT skills
5. Extended roles in providing administrative support to local Singapore Regulatory Affairs MedTech department, including RA database update, data analysis and local database maintenance.

Requirements

• A minimum Bachelor’s degree in any Business or Science Field
• Good at Power BI, MS Word, MS Excel, MS Power Point
• Has a strong sense of responsibility on meeting due/target and quality/integrity/accuracy of the output
• The incumbent must have the ability to work effectively without supervision and process requests/work within required timeframes.
• Strives to acquire a deeper understanding of medical and scientific and technological developments.
• Views new and ambiguous challenges as a learning opportunity
• Leadership Competencies:
• Assists and supports others in interactions with team members and internal stakeholders by partnering and collaborating with them effectively.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Company Overview:
Mediwhale is an innovative healthcare startup at the forefront of integrating artificial intelligence and non-invasive systemic disease risk assessment to advance medical research and patient care. Our focus is on cutting-edge developments in retinal biomarkers, systemic diseases, and leveraging AI/deep learning for clinical applications. We are seeking a highly motivated and adaptable Medical Affairs Associate to join our dynamic team.

Position Overview:
The Medical Affairs Associate will play a critical role in project management, ensuring smooth coordination and communication across various stakeholders, including Key Opinion Leaders (KOLs) in the US, Korea, and Europe. This role is ideal for a junior doctor with a solid foundation in retinal biomarkers, the link between retinal signs and systemic diseases, a basic understanding of AI and deep learning, and a strong desire to learn and grow in a fast-paced startup environment.

Key Responsibilities:

1. Project Management:Coordinate and manage medical affairs projects, ensuring timely progress and successful completion.
   Set up, maintain, and document regular meetings with KOLs and other key stakeholders across different regions (US, Korea, Europe).
   Track project timelines, deliverables, and ensure alignment with the company’s strategic goals.
   Experience with project management tools like Excel, Slack etc.
   
2. Stakeholder Engagement:Build and maintain strong relationships with KOLs, research partners, and other stakeholders.
   Facilitate effective communication between internal teams and external stakeholders to ensure project alignment.
   
3. Medical Expertise:Apply foundational knowledge of retinal diseases, systemic diseases, and the connection between retinal signs and systemic conditions to support ongoing research and development efforts.
   Assist in the review and analysis of clinical data, reports, and publications.
   
4. Regulatory Support:Assist in reviewing and preparing regulatory documents in compliance with relevant guidelines.
   Support the regulatory team by providing medical insights and ensuring accuracy in documentation.
   
5. AI & Deep Learning:Utilize a basic understanding of AI and deep learning to contribute to discussions on the integration of these technologies in medical research.
   Stay updated on the latest developments in AI as it relates to healthcare, retinal diseases, and systemic conditions.
   
6. Learning & Development:Demonstrate a strong willingness to learn new concepts, tools, and technologies relevant to the role.
   Participate in training sessions, conferences, and other educational opportunities to enhance your expertise.
   

Requirements:

• Education: Medical degree (MD/MBBS or equivalent)
• Experience:Strong foundational knowledge of retinal diseases, biomarkers, and systemic diseases.
  Understanding of the link between retinal signs and systemic conditions.
  Basic understanding of AI and deep learning concepts.
  Experience in project management or a similar role in a clinical or research setting is a plus but not required.
  Experience with statistical tools (STATA, R, Python) and publications is a bonus but not required.

Job Description

• Industry/ Organization Type: Education
• Position Title: Student Affair (Parent Communicator) Officer
• Working Location: Kay Siang Rd
• Working Hours: 5 days (Monday to Friday 7.30 am – 4 pm)
• Salary Package: Basic salary up to $3,500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle all communications and enquiries from current parents and internal staff.
• Manage school supplies, inventory, research, ordering, invoicing, deliveries, etc.
• Assist in open house events.
• Coordinate student transport arrangements (daily and field trips).
• Liaise with external providers for arranging Extra Curricular Activities (ECAs).
• Keeping a tidy reception area for welcoming guests.
• Assist with student’s break time, lunchtime, and pick up.
• Ad hoc duties as and when assigned by the principal.

APPLY NOW!!!

• Knowledge of and experience in Google Suits, Excel, and Word
• Knowledge of and experience with Zero

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68922 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Position: Registration Manager

Industry: Biopharma

Perm

Description:

• Manage product registration in Singapore and Southeast Asia.
• Understand the full development process for innovative and generic drugs, as well as medical devices.
• Identify and mitigate risks during registration and drive projects to align with company goals.
• Coordinate with internal teams, partners, and organizations for project planning and management.
• Collect, prepare, and submit registration documents as required by Southeast Asian regulatory authorities.
• Monitor the review process of registration submissions and address queries promptly, ensuring clear communication with regulatory bodies and partners.
• Assist in preparing and supporting GMP audits based on the requirements of Southeast Asian regulatory agencies.

Requirements:

• Master’s degree or higher in Biology, Pharmacy, Clinical Medicine, or related fields.
• Minimum of three years’ experience in product registration within Southeast Asia, with preference for candidates with independent registration success.
• Familiarity with pharmaceutical regulations and submission processes in Southeast Asia.
• Strong English communication skills (written and spoken) and fluency in Chinese.
• Strong learning, communication, and project management skills with the ability to handle and resolve issues in the registration process.

(EA:20C0196)

R22108971

The Position

• The Head of Medical Affairs (HoMA), ROPU ASKAN leads the Medical Affairs organization within a Therapeutic Area (TA).
• Throughout the developmental stages of an asset (pre-launch and post launch) and the entire life cycle of Boehringer Ingelheim products, HoMA leads the development of Medical Affairs-strategies and implementation of the corresponding Medical Affairs-activities in ASKAN. HoMA works closely together with marketing, market access, clinical development, and patient advocacy. In addition, HoMA works closely and cross-functionally interacts with other relevant (R)OPU partners to develop local strategies and activities which are aligned with and/or support the global ones.

Duties & Responsibilities

1.STRATEGIC:

• The Head of Medical Affairs, ROPU ASKAN is responsible for the tactical translation and execution of Medical Affairs strategy and implementation towards ensuring early and late local product acceptance, growth, and, profitability throughout the life-cycle. HoMA is responsible for the early engagement strategy several years prior to launch as well as for strategy after launch.

2. DRIVING BUSINESS RESULTS/ PROCESS/ CROSS-FUNCTIONAL COLLABORATION:

• The Head of Medical Affairs is responsible for developing in cross-functional teams (with Marketing, Regulatory Affairs, Health Outcome & Pricing, Pharmacovigilance and other functions) strategic guidance to bring the benefit of Boehringer Ingelheim medications to our patients starting several years prior to launch and across the compound life-cycle
• The Head of Medical Affairs, is responsible for enabling and supporting Human Pharma to profile the safety and efficacy of Boehringer Ingelheim medications by focusing on medical information, local generation and communication of relevant clinical and non-clinical data and compliant interaction with different external experts
• The Head of Medical Affairs is responsible for developing and performing Medical Affairs activities; studies, publications or programs with external experts in alignment to the planning process, which includes guiding and implementation of or execution of all local Medical Affairs activities

3.PEOPLE:

• The Head of Medical Affairs is responsible for ensuring that Boehringer Ingelheim attracts, develops, and, retains experts within and across therapeutic areas in prescription medicines and consumer health care in region assigned, which includes:
• Supporting knowledge and skill sharing within the CDMQ Medical Affairs organization
• Building relationships with respective functions with the ROPU

4.LEADERSHIP/ SUPERVISION:

• Ensure implementation and compliance to the Performance Management / Talent Management / Compensation Planning / Boehringer Ingelheim People timelines for the year
• Ensure that all direct reports have clear development plans in place and that these are implemented according to agreed timelines
• Actively identify and nurture talent, facilitating discussions on succession planning and cross validation to support team growth
• Provide appropriate coaching to the direct reports throughout the year
• Ensure adequate team staffing and oversee the development and movement of talents within the company
• Foster a respective, supportive and conducive working environment for all stakeholders within the TA

Requirements

• Must be a Doctor of Medicine or PhD in Sciences.
• Must have minimum of 7 years of work experience in Medical Affairs/similar customer facing functions in the pharmaceutical industry.
• People managing experience would be added advantage
• A clear visible focus on strategic aspects is preferred.
• Experienced in working in a matrix environment.
• Analytical thinking, communication and negotiation, integrity/ethics, managing conflict, quality orientation, teamwork, visionary leadership, change management, business orientation.
• Must have good presentation skills and good command of English both as a written and spoken language.

Benefits: AWS + VB

Industry: Retail, Fashion & Apparel

Location: Bencoolen (Near MRT Station)

Position: General Affairs and Administrative Staff (Job ID: 19377)

Working hour: Monday - Friday, 9:00-18:00

Our client, a leading Japanese retail company specializing in clothing and accessories reuse is expanding into Singapore. They are currently seeking motivated office staff to support the establishment of their new operations. This is a unique opportunity to be part of an exciting launch, contributing to the growth of a sustainable retail business.

Job Description:

■Responsibilities:

1) General Administrative Support:
• Manage the day-to-day operations of the office, including scheduling and coordinate meetings.
• Act as the point of contact between executives and internal/external stakeholders.
• Prepare reports, presentations, and other documents for the executives as required.
• Coordinate travel arrangements for executives and handle related logistics.
• Process and track invoices, purchase orders, and other financial documents as required.
• Assist in planning and organizing office events, such as team-building activities, celebrations, and outings.

2) Ad-hoc Tasks and Projects:
• Support for recruitment and HR work and Logistics and WEB marketing and accounting.
• Provide support to various departments with tasks such as data entry, research, and report generation.
• Manage office supplies inventory, including ordering and restocking as needed.
• Provide support for other necessary tasks required as a startup company.
• Take on additional tasks and projects as assigned by the management team.

Job Requirements:

• Strong communication skills in Japanese to liaise with external stakeholders
• Proven organizational and multitasking abilities, with the capacity to prioritize tasks effectively.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and other relevant software applications.
• Previous administrative experience will be required.
• Excellent communication and interpersonal skills, with the ability to interact professionally with colleagues and external contacts.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Thank you for your understanding and co-operation!

Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

We are looking for an experienced individual who will assist our company to manage the daily sales operations and also assist in achieving company's target profit.

Duties & Responsibilities:

• Oversee daily restaurant sales operations
• Responsible in promoting and marketing the business
• Assessing and improving profitability
• Helps in supervising the day to day activities of associates and helps in assigning responsibilities for specific work
• Responsible in managing staffs and other financial tasks including budgeting and invetories
• Other duties that may assign to him/her

- Bachelor Level

- A good communication skill

- Long Period of experience in F&B field

- Can handle pressure

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Operational Management

1. Planning and Supervision:Oversee daily operations in restaurants, bars, catering, and other F&B outlets.
   Coordinate with kitchen staff, service teams, and suppliers to ensure smooth operations.
   
2. Quality Control:Ensure food and beverage quality meets the organization's standards.
   Address customer feedback and resolve complaints promptly.
   
3. Health and Safety Compliance:Enforce food safety standards and compliance with local health regulations.
   Conduct regular inspections and audits to maintain hygiene standards.
   
4. Inventory Management:Monitor stock levels for food, beverages, and supplies.
   Manage procurement processes and supplier relationships to maintain quality and cost-effectiveness.
   

Financial and Strategic Management

1. Budgeting and Cost Control:Prepare and manage F&B budgets.
   Analyze profit and loss reports, controlling costs to meet financial targets.
   
2. Pricing and Menu Development:Collaborate with chefs and marketing teams to develop menus that attract customers and maximize revenue.
   Establish competitive pricing strategies for food and beverage offerings.
   
3. Sales and Promotions:Develop and implement strategies to increase F&B revenue.
   Coordinate promotional events, themed nights, or special offers.
   

Team Leadership

1. Staff Management:Recruit, train, and supervise F&B staff, ensuring they provide exceptional service.
   Set performance goals and conduct regular evaluations.
   
2. Scheduling and Coordination:Create staff schedules to ensure optimal service coverage.
   Address workforce issues such as absenteeism or performance concerns.
   
3. Employee Engagement:Foster a positive work environment to enhance team morale and reduce turnover.
   

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Overseeing inventory management and accurate tracking and reporting. Maintaining relationships with vendors and negotiating contracts and pricing. Monitoring and analysing logistics performance metrics to identify areas for improvement. Complying with regulations regarding logistics and transportation.

Your responsibilities include organizing all transportation needs for the organization's product. Your duties include collaborating with freight companies to plan deliveries and shipments. You coordinate product inventory and storage within warehouses and other logistics sites to optimize efficient inventory movement.

The field of operations and logistics focuses on making sure that the right amount and quality of materials and goods are produced and delivered to the correct recipients according to schedule.

Role responsible :

• Handling sales inquiries and course-related questions from clients.
• Maintaining strong client relationships, both with corporate and individual clients..
• Willing to travel overseas for meetings
• Excellent client relationship management skills
• Providing leadership, setting goals and making strategic decisions for the long term success of the business

Requriments :

• Able to comunicate in English, Chinese and Japanese
• At least 3 years relevant experience

Roles & Responsibilities

This position has the overall responsibility for the successful conclusion of construction projects. They oversee project managers, who coordinate teams to ensure that work is completed on time and within budget, to a high standard.

The candidate will accomplish these tasks through a team of project managers, who will work with their Project teams, Technical Consultants, Sub-Contractors and to meet clients’ needs. The Project Director provides leadership to strategically manage risk, monitor finances and ensure each phase of work is started or completed on time.

Job Responsibilities: -

· Driving the overall operational and business performance of the Company;

• Collaborating with executive leadership to develop and execute strategic plans for business growth;
• Developing and implementing systems and controls for monitoring operational KPIs;
• Ensuring efficiency of all projects and compliance with statutory and mandatory requirements;
• Monitoring build progress, overseeing finance and ensuring project quality
• Making strategic decisions and providing leadership and direction to project managers to implement those decisions
• Meeting with clients, stakeholders and project managers to report on project progress
• Liaising with clients and building strong working relationships
• Devising cost-effective plans to enable effective project completion
• Managing risks to avoid delays or reputational damage
• Ensuring permits and legal papers are secured ahead of the project
• Managing project managers and enabling them to supervise and manage their own teams
• Working in an office and on a construction site.
• Perform monthly budget cost review and cost monitoring across projects to ensure that cost is well managed and within budget.
• Performs tender adjudication on tender awards put up by Project teams as part of due diligence to ensure prices are competitive and all transactions are done above board with proper justification - to safeguard the company against any possible loss of profits, reputation, etc.
• Conduct analysis and review of tender costings by project tender teams to ensure that all potential risk, specified requirement were adequately addressed and provided for.
• Excellent in facilitating multi-stakeholder (internal and external) engagement.
• Strong communications, consulting, negotiation, and conceptualization skills.
• Excellent organization and time management abilities, with a capacity to handle multiple projects simultaneously.
• Ability to multi-task, quick to adapt and able to work in a fast-paced environment.
• Possess a strong technical background with expertise in the specific industry or field relevant to the projects.
• Proactive self-starter, analytical, self-motivated, high energy and driven yet able to work well within a team and motivate the team.
• Excellent writing, presentation and people engagement skills.

Cost and Procurement

· Accountable for implementing the project procurement strategy

· Be thoroughly familiar with the requirements of the Head Contract and specific packages thereby identifying changes, conflicts, etc prior to them occurring

· Set up in conjunction with the Commercial Manger the budgets and the cost reporting procedures for the project

· Participate in tender interviews for major packages and make sure there is tight coordination between disciplines

Qualifications & Experience

· At least 10 years of working experiences.

· Proven experience in a managerial role, preferably in a similar industry.

· Strong leadership and decision-making skills.

· Excellent analytical, problem-solving, organizational.

· Demonstrated ability to drive business growth and development.

· Excellent communication skills

Job Requirements: -

· Excellent organizational and leadership skills.

• Outstanding analytical and problem-solving skills.
• Flexible and adaptable to navigate in changing environments.

Preferred Skills & Characteristics

· Excellent communication and influencing skills including negotiating and contracting.

· Experience in developing and managing project staff.

· Good level networking and liaison skills and the provide ability to meet deadlines and targets.

· Good team work skills actively

· Involves colleagues across the business, builds the benefits of collaborative working.

· Self-developer – acts as a role model, invests time in their own development and encourages others

Manager Responsibilities:

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

• Manage day-to-day operations of a restaurant
• Develop & Manage the Budget to ensure all costs are in line
• Ensure guest satisfaction and Customer Service Action are implemented
• Ensure seamless running of the outlet most efficiently and effectively, delivering the best service standards
• Ensure all staff are well briefed on their responsibilities per company`s standard and given constant supervision and motivation on all aspects of their work.
• Handle customers` feedback and complaints, ensuring that improvements are made accordingly
• Maximise revenue, and opportunities and minimize costs without compromising standards and customers' experience
• To ensure staff hygiene and outlet cleanliness at all times.
• To provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 7 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

To responsible, lead and manage full aspects of operation including but not limited to, operations training, manpower management, maximization of sales and minimising losses, customer care relationship management.

To responsible and administer compliance of all company’s policies, procedures, rules, regulations, systems and standard operation procedures.

Handle all service recovery cases including refund and complaints and resolve all complaints, feedback, verification and inquiries in the upmost efficient.

Ensure accuracy of stock levels, transactions and placement of orders and proper storage and maintaining of stock.

Provide all general records, data, statistics and any reports as required by the Management.

Plan and manage the work schedules of team members.

Coach, motivate and provide support to team members to create positive, productive and prosperous working environment.