We are actively in pursuit of resilient and highly motivated individuals to join our team. If you are a quick learner with strong communication skills, you are a great match. You can enjoy the flexibility of working from your home, with adaptable working hours.

Your primary duties involve

• scheduling sales meetings with potential clients
• Keeping our current clients informed about company developments
• Managing administrative tasks related to sales services

Please note that this position is fully remote, requiring self-reliance and discipline.

The salary range is $3,000 - $6,000 per month. We require candidates to have at least "A" Level, diploma, or degree qualifications.

Job Description: As a Senior Consultant Business Analyst specializing in CTRM/ETRM, you will play a pivotal role in understanding and analyzing the business processes related to commodity trading and risk management. Your responsibilities will include:

• Conducting in-depth analysis of client requirements and translating them into comprehensive solutions.
• Collaborating with cross-functional teams to implement and configure CTRM ETRM systems.
• Providing expertise in the configuration, testing, and deployment of CTRM ETRM solutions.
• Collaborating with clients to gather and document business requirements, ensuring alignment with industry best practices.
• Offering insights and recommendations for optimizing trading and risk management processes.

Qualifications:

• Bachelor's degree in Business, Finance, Engineering or a related field.
• Proven experience as a Business Analyst in the CTRM/ETRM domain.
• Strong understanding of commodity trading, risk management, and related industry practices.
• Proficiency in configuring and implementing CTRM/ETRM systems.
• Excellent analytical and problem-solving skills.
• Willingness to travel as per project requirements.
• Effective communication and stakeholder management abilities.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health and allowance plans.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment.

How to Apply: If you are a seasoned Business Analyst with expertise in CTRM/ETRM and are passionate about making an impact in the industry, we invite you to apply. Please submit your resume and cover letter to [email protected] with the subject line "Senior Consultant Business Analyst - CTRM/ETRM Application."

Ananta Systems is an equal opportunity employer. We encourage applications from candidates of all backgrounds.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our client is a global manufacturer. Due to business needs, they are now recruiting a FP&A Accountant to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 5 years experience in FP&A and SOX
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

• Provide analysis on reported cases, define configuration specification and business analyst requirements. Work with various teams to optimize and enhance system. Design, document and maintain system processes, and perform quality assurance.

• Propose and design solution to meet the business needs within the stipulated timeframe and allocated budget using the OutSystems Rapid Application Development platform.

• Responsible for ensuring the proposed solution is aligned with the overall architecture design.

• Responsible for complying with the program standards, processes and technical standards defined for the project.

• Responsible for the design and development of all integration points and interfaces with SAP, any selected 3rd party software, and other applications/ systems.

• Provide technical support to the Functional Consultants during system integration and user acceptance testing, implementing code changes if required.

• Plan and perform the cutover for the modules assigned.

• Deliver all project documentation defined for the projects that minimally includes design specifications, program specifications and unit test plan.

• Provide on-site support where necessary.

• Participate in any quality assurance activities and resolve any risks or areas for improvement identified.

• Perform risk management which includes identification of risk, provision of mitigation solutions and management for risks.

• Participate in the change request process which includes performing impact assessment, development and testing.

• Responsible for the timely preparation and reporting of progress status updates to the Project Manager and other management

Requirements

• Degree or Diploma in Computer Science, Engineering or equivalent

• Minimum of two (2) year of Business Analyst experience.

• Outsystem experience will be advantageous.

• Ability to work independently and efficiently, managing timelines and expectations, and producing high quality deliverables (programs, documentation).

Licence No: 12C6060

About the role

As a business analyst, this candidate is responsible for gathering users’ requirements for system enhancements, analysis of requirements, plan and execute functional and system integration tests and support business user in their queries or testing.

Responsibilities

• Base on the project overall schedule to elicit the detailed business requirement with the business users so as to assess the complexity and effort estimation.
• Together with the other requirement team members, to ensure that the business requirement and scope of delivery has established for the appropriate delivery phases.
• Based on the requirement gathered, to generated artefacts such as use case and other relevant documents for user sign-off and test execution.
• Plan and execute functional and System Integration Test.
• Support business in the UAT Testing.
• Follow through the Defect resolutions and ensuring all defects must be resolved within the stipulated timeline.

Requirements

• Graduate in Computer Science, Business Information System, Accountancy or Insurance degree.
• Minimum 2 years of working experience in Insurance Industry.
• Good analytical skills to provide insight to IT strategies and business improvements.
• Strong experience in business analysis
• Knowledge of Programming Languages like PL/SQL will be advantageous.

Skills required

• Business Analysis
• Business Process Modeling and Improvement
• Business Process Re-engineering
• Information Gathering and Analysis
• Requirements Management and Development
• Test Execution
• Test Management

In this role, you will be reporting to the Head of IT Business Engagement to support IT projects and to address business needs. Collaborating closely with various stakeholders such as business users, IT teams and external vendors, you will be responsible for quality requirement gathering, documentation, testing and support IT solutions delivered.

We are looking for an excellent communicator, meticulous and analytical professional with experience in business analysis role, application maintenance and project management through IT solution implementation to join our growing team.

Responsibilities:

• Collaborate with business stakeholders on business and non-functional requirements to ensure they are well gathered and documented, translate to specifications.
• Perform analysis (data, business process mapping, system flows), business case and functional documentation, and facilitate workshops on requirement discussions/gathering.
• Perform technical reviews, test scenario creation and reviews, testing and support deployment for IT projects
• Lead discussion with APAC IT teams, Head Office teams and/or vendors to identify appropriate IT solutions, establish scope and timeline, and monitor the deliverables are achieved on time and with quality
• Proactive communications and status update to business stakeholders, and IT management.
• Ensure effective solution/application support to business users and issue resolution within agreed service level by working with the respective IT/vendor teams.
• Provide link between end users and development team regarding software functionality.
• Support Project Team to manage vendors to deliver application evolutions, maintenance and support tasks.

Requirement:

• Bachelor’s degree in computing / information systems or related field
• Preferably 2-5 years of relevant working experience in managing enterprise or regional application maintenance and projects
• Good knowledge of software development life cycle and understanding of the building blocks of the information system: application layers, infrastructure and security.
• Knowledge/experience in Low-code technology, Dashboarding tool (QlikSense), data analytics techniques
• Knowledge/experience in the Shipping/logistics industry will be advantageous.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce.

If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

Job Duties:

• Perform customer onboarding, periodic and trigger event screening alert review.
• Review and investigate suspicious transactions and/or activities using automated case management system.
• Conduct applicable due diligence / periodic review over higher risk customers.
• Timely review and closure of cases being assigned.
• Participate in controls automation and process improvement projects.
• Assist to document review process into Standard Operating Procedures.
• Carry out ad-hoc reviews and other tasks being assigned.

Job Requirements:

• Experience in clearing name screening alerts would be highly advantageous
• Excellent attention to detail and accuracy.
• Minimum Diploma holder

Job Duration:

• 12 Months

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

1. Report unit trust investments, redemptions and switching transactions for all funds by their stipulated cut-off times.

2. Follow-up with branches / fund manager on regulatory reporting (CRS/FATCA) whenever applicable

3. Prepare payments to fund houses and report funding

4. Monitor straight through processing on trade settlement, dividends and to follow up with necessary for exceptions

5. Process corporate action events upon receipt of distribution contract notes, notices, etc.

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

NEW 2023 Regulatory Reporting IT Business Analyst - 12 months rolling contract

• Large International Banking opportunities
• Fully utilizing your Business Analysis & communication skills
• High skills team for skills boost up
• Rolling based on performance

Our client is a large investment bank seeking to add a resource to their ongoing project. The ideal candidate should possess a minimum of 5 years of experience in Regulatory Reporting business analysis, along with a working knowledge of local regulatory reporting requirements.

This is a regional Business Analyst role offering opportunities to work on regulatory reporting requirements across various locations, including Singapore, Hong Kong, Taipei, Manila, Tokyo, Seoul, and Shanghai. The candidate will be involved in addressing new regulatory reporting requirements, modifying existing reports due to new business/product onboarding, and fixing defects in existing reports as part of the Regulatory Reporting DevOps team. Given the team's support for Finance Change, the candidate will also have the chance to contribute to strategic initiatives

Must Skills

• MAS-related project/regulatory reporting experience
• Very strong in SQL and data query
• Must work on upstream and downstream data quality maintenance and be familiar with file mapping

Other Key Requirements

• Strong verbal and written communication
• Strong problem-solving skills with “can-do” attitude
• Strong banking product knowledge
• Translate business requirements into functional requirements and work with technical team to implement the requirements
• Test management for software quality assurance against functional and non-functional requirements
• Test planning and test scenario design for a good test coverage on requirements
• Supporting the development of test cases and test execution
• Continuous improvement in requirements engineering process, techniques, tools, best practices and documentation templates
• Able to work independently with remote teams including end-users and vendors in a different location
• Able to handle multiple projects in parallel and deliver on non-negotiable regulatory deadlines
• Has a good understanding of financial products including but not limited to loans, derivatives etc.

Other Requirements

• Use Scrum/Agile methodology as part of the Regulatory Reporting DevOps team located in Singapore and Mumbai
• Knowledge of Core Banking processes and Accounting.
• Knowledege of corporate bank

For any other information, please feel free to email [email protected]

Scope of role

• Manage the technical requirements and technical design aspects of the project
• Analyse the organizational needs, scope the problem and develop technical use case to address the problem.
• Map and review the business requirements to technical design
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the Authority’s needs
• Work with the users to ensure smooth deployment and adoption of new solution
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.

Other responsibilities

• Technical Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements
• Enterprise Analysis: Refine and clarify business need, define solution scope, and develop use case.
• Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope
• Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders

Requirements

• Bachelor or higher degree in IT or equivalent
• At least 7-10 years of relevant experience in application production support on .NET applications in both Unix and Windows operating environments;
• At least 5 years of experience in secure coding (WAF, VAPT)
• At least 3-4 years of experience manging a team and leading a project
• Knowledge in Agile Methodology, Cloud Technologies and Container Technologies
• Understand SDLC and experience working with business users, various IT teams and vendors;
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);
• Positive attitude and able to work under pressure;
• Excellent technical skills (e.g. system design/development and cybersecurity);
• Good knowledge of the Government Instruction Manuals with regard to ICT
• Self-driven, creative and team-oriented person with good interpersonal skills;
• Sound understanding of the technical aspects of systems integration in an environment with diverse technology;
• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required;
• Possess strong information acquisition, analytical and problem solving skills;
• Good organization skills and able to work with minimal supervision in a rapidly changing environment;

Our client, one of Asia-Pacific’s leading organizations is looking for:

.NET System Analyst

Responsibilities:

• Manage the technical requirements and technical design aspects of the project
• Analyse the business needs, scope the problem and develop technical use case to address the problem
• Map and review the business requirements to technical design
• Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds / changes to the solution
• Identify stakeholders, techniques, and processes to manage, track and trace requirements
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems

Requirements:

• Degree in Computer Science, Business Information Systems, Information Technology, Engineering or equivalent, with hands-on experience in full project development life cycles
• Experience in development (.NET framework preferred), secure coding, DevSecOps process and support/maintenance of existing system
• Experience in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool; Ability to perform qualitative, quantitative, and root-cause analysis
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Cloud Technologies, Container Technologies, and Knowledge Management

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “.NET System Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Arora, Hardeep
EA Personnel Registration Number: R1111454

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development, Senior Analayst/ Assistant Manager to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Description:

Hands on on FP&A - Financial Planning & Analysis and accounting Prepare monthly fixed asset capitalisation submission

Track expense booking, prepare month-end accruals

Prepare actuals vs forecast variance analysis

Prepare quarterly expense forecast

Detail oriented and able to draw insights from data and good at collation of large data sets via Excel

Ability to navigate in a complex environment, work in ambiguity and achieve outcome

Expreince in Banking/Financial organization is added advantage

Degree holder in Accountancy or Business or Finance is preferred

Responsibilites:

• Conduct new and periodic Know-Your-Vendor (KYV) checks within SLA & KPI (Know-your-vendor is similar to Know-your-customer), updates KYV reports, tracker, and filings.
• Response to the user requests on KYV or related matters
• Escalate hit cases with the various functional team to conclude KYV checks.
• Ad-hoc assignment and back up of staffs if required.

Requirement:

• 6 months of working experience as KYC, Compliance, Transaction Monitoring, AML, Onboarding or banking operation.
• Intermediate level in Microsoft Office such as excel, powerpoint, words, and outlook
• Able to use computer system.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“

Job Scope

• Reviewing legal documentation under bilateral and syndicated credit facilities and facility letters to ensure terms and conditions are in line with credit approvals.
• Accurately Interpret the Credit Agreement in determining allowance of requested transactions.
• Examine customer's utilization requests relating to syndication and bilateral loan credit facilities and ensure that facility limits and all conditions precedent are met before loan disbursement.
• Perform all aspects of loan drawdowns, rollovers and collections of principal repayments and interest payments for both bilateral and syndicated loans.
• Interact with RMs when required in following up on outstanding matters/ documents from them.
• Performing AML/KYC checks
• Prepare swift payments for loan disbursements.
• Ensure proper record and safe keeping of loan related documents.
• Issuance of BG/SBLCs
• Preparation of local, regulatory, and head office reports
• Work with IT Teams on system upgrades, UAT roll outs.
• Take on work related projects and other duties as assigned by Management.

Job Requirements

• Degree in Banking and Finance or equivalent
• With 3 or more years of working experience in handling credit documents and loan administration.
• Meticulous and detail-oriented
• Ability to work effectively in a team environment.
• Excellent organizational and time management skills.
• Excellent computer skills including MS Office, Outlook, Word and Excel

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description

• Position: Assistant System Analyst
• Well Established Japanese Manufacturing MNC
• Working Location: Tuas
• Island Wide Company Transport Provided
• Working hours: Monday – Friday (8:00am – 5:00pm)
• Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus
• Medical and Dental Insurance Provided
• Duration: Permanent
• Industry: Manufacturing

Main Responsibilities:

• Liaising with end-users, business partner and software vendor to define user requirements and system design specification.
• Designing, developing, testing, and deploying new software to support business requirements.
• Providing application support and change management for existing applications.
• Participate in innovation and implementing emerging technologies in the various application platforms.
• Reviewing software design architecture and updating technical documents.
• Server/database administration and maintenance.

Requirements:

• Minimum Diploma in Computer Science or Information Technology.
• At least 2 years of relevant experience.
• Familiar with Software development lifecycle (SDLC).
• Capable of learning new IT application technology.
• Good analytical skills and programming skill.
• Experience with Syteline ERP system is an added point.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Henry Heng

Consulting Manager

Reg no.: R1982999

EA No: 20C0257

Job Scope

• Read through the functional design documents and understand the functionality of the existing applications.
• Working in a team and involved in the preparation of test packages/test data and perform testing.
• Troubleshooting if any data issues and/or work with the developer in resolving the system issues identified as part of the testing.
• Prepare the test data as per the test package and conduct the User acceptance test together with the end-user’s design/test/implementation of SAP HR system, especially submodule SAP HR Payroll.

Job Qualifications

• Degree in Computer Science, IT or equivalent
• At least 1 to 3 years of hands-on experience in SAP technology as a functional consultant or tester
• Experience in preparation of test packages, perform functional testing, conduct user acceptance test etc.
• Working experience on SAP Projects
• Knowledge or understanding of SAP HCM modules.
• SAP HCM payroll knowledge/experience
• Involvement in the SAP upgrade projects.
• Experience in conduction UAT sessions with the end users.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Info:

• Salary: Basic up to $4000 + AWS + VB
• Working Hour: 5 Days (Monday - Friday), 7.50am - 4.55pm
• Location: Tuas (Company transport pickup at designated point islandwide)

Job Scope:

• Collaborating with end-users, business partners, and software vendors to articulate user requirements and system design specifications
• Creating, developing, testing, and deploying new software solutions to meet business needs
• Offering application support and managing changes for existing applications
• Actively engaging in innovation and implementing cutting-edge technologies across diverse application platforms
• Evaluating software design architecture and revising technical documents
• Overseeing server and database administration, ensuring their functionality and maintenance

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

Responsibilities:

• Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing.
• Able to write test cases in JBehave for agile projects.
• Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status.
• Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output
• Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.
• Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure.
• Good with documentation as constant update to project changes will need to be updated time.

Requirements:

• Bachelor’s Degree in Information Technology or equivalent
• Minimum 1-2 years of experience in web and mobile application testing in the banking industry
• Good analytic skills to process complex requirement to come up with end to end scenarios and test cases
• Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing
• Have experience in running or being part of an agile project team in banking industry and have had hands on experience on JBehave
• Experience with Quality assurance processes and tools including Confluence and JIRA
• Good stakeholder engagement skills with good verbal and written communication is required as will need to collaborate closely across multiple teams during project execution
• Good team player with good organizational skills and can work independently with minimum guidance

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Responsibilities

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Execute continuous service improvement plan, process improvement
• Ensures essential process / procedures are followed and contribute to defining standards.
• Communicate complex technical issues to business users in a language they understand
• Contribute in effective knowledge management best practices within team and organization
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Must have :-

· Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Solid understanding of ITIL methodology

Essential Technical Skill :-

• 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct
• 2+ years’ experience supporting native iOS / Android applications in large Production environments
• Support maintenance of OpenShift, container native applications and microservice design patterns
• Two years of experience managing or supporting OpenShift or Kubernetes infrastructures
• Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.
• Ability to manage the container platform ecosystem
• Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.
• Integrate multi-functional applications into container-based support services
• Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle
• Troubleshoot software code issues and report findings
• Review and provide feedback on project technical documentation
• Assist in the troubleshooting of incidents, timely follow up with development team for fixes
• Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)
• Hands-On experience in writing / debugging scripts, code, database queries
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Interfaces and Messaging systems

Financial Analyst - APAC

• Contract until 31 Dec 2024 (Maternity Cover)

The Client

• MNC Tech

The Opportunity

• Provide management with clear insights and recommendations into drivers of revenue, market trends, risks, and opportunities leading to revenue enhancing sales & product actions.
• Engage in deep dive analyses to understand business performance, and provide concise summaries and recommendations to management.
• Support critical financial planning processes such as revenue forecasting, sales target setting, revenue calls preparation, and sales performance evaluations.
• Work with cross-functional teams to develop business cases / strategic plans backed by relevant analyses and insights

Your Background

• Degree in a quantitative field of study.
• 3 to 5 years experience in FP&A, strategy consulting, corporate finance or similar commercial analytical role
• Ability to create, track and manage KPIs and other financial performance metrics.
• Experience with SQL Ability to quickly learn and/or use a financial system/technology (e.g., SQL, or relevant systems), understand and clearly explain familiar finance related technologies, solve or analyze technical issues or provide useful technical insights when needed.
• Advanced proficiency in spreadsheets/ modeling. Familiarity with, and/or enthusiasm for SQL and working with large volumes of complex data
• Sound business judgement and problem solving, and analytical skills
• Excellent communication skills: ability to craft and deliver clear, coherent and concise messages to senior business leaders
• Leadership skills and ability to collaborate effectively with dispersed cross-functional teams
• Strategic thinking and an aptitude for problem solving,

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248