Responsibilities

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Execute continuous service improvement plan, process improvement
• Ensures essential process / procedures are followed and contribute to defining standards.
• Communicate complex technical issues to business users in a language they understand
• Contribute in effective knowledge management best practices within team and organization
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Must have :-

· Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Solid understanding of ITIL methodology

Essential Technical Skill :-

• 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct
• 2+ years’ experience supporting native iOS / Android applications in large Production environments
• Support maintenance of OpenShift, container native applications and microservice design patterns
• Two years of experience managing or supporting OpenShift or Kubernetes infrastructures
• Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.
• Ability to manage the container platform ecosystem
• Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.
• Integrate multi-functional applications into container-based support services
• Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle
• Troubleshoot software code issues and report findings
• Review and provide feedback on project technical documentation
• Assist in the troubleshooting of incidents, timely follow up with development team for fixes
• Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)
• Hands-On experience in writing / debugging scripts, code, database queries
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Interfaces and Messaging systems

• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

Financial Analyst - APAC

• Contract until 31 Dec 2024 (Maternity Cover)

The Client

• MNC Tech

The Opportunity

• Provide management with clear insights and recommendations into drivers of revenue, market trends, risks, and opportunities leading to revenue enhancing sales & product actions.
• Engage in deep dive analyses to understand business performance, and provide concise summaries and recommendations to management.
• Support critical financial planning processes such as revenue forecasting, sales target setting, revenue calls preparation, and sales performance evaluations.
• Work with cross-functional teams to develop business cases / strategic plans backed by relevant analyses and insights

Your Background

• Degree in a quantitative field of study.
• 3 to 5 years experience in FP&A, strategy consulting, corporate finance or similar commercial analytical role
• Ability to create, track and manage KPIs and other financial performance metrics.
• Experience with SQL Ability to quickly learn and/or use a financial system/technology (e.g., SQL, or relevant systems), understand and clearly explain familiar finance related technologies, solve or analyze technical issues or provide useful technical insights when needed.
• Advanced proficiency in spreadsheets/ modeling. Familiarity with, and/or enthusiasm for SQL and working with large volumes of complex data
• Sound business judgement and problem solving, and analytical skills
• Excellent communication skills: ability to craft and deliver clear, coherent and concise messages to senior business leaders
• Leadership skills and ability to collaborate effectively with dispersed cross-functional teams
• Strategic thinking and an aptitude for problem solving,

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

The opportunity

The IT BA for core services & cross episode provides unique opportunity to learn and practice how to make components reusable and easy to maintain. While the focus would still be implementing solution that deliver business values, this role offers exposure to deliver values from the dimension of reusability and configurability.

Responsibilities

• Serves as the liaison and the reference point between the business and the technical analyst in making sure the requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill-set within and across the work-streams.
• Support Product Owner and Operation SME (Subject Matter Expert) in solutioning conversations, ensuring optimum leverage in underlying components such as workflow, document management system, policy document engine, document generation engine, APIs, and common services.
• Conduct prioritization with product owner
• Play scrum master role and perform sprint planning
• Write user stories along with acceptance criteria
• Walkthrough user stories and acceptance criteria with developers (both SG and Regional) and testers to ensure accurate understanding.
• Write test plan and test scenario (testing will be executed by business), however, some minor testing will be done here and there for sanity/smoke test
• Review test results and participate in defect triage
• Obtain UAT sign off for deployment into production

How will you create impact?

You will have the opportunity to learn and practice the concept of reusability and configurability, when implementing solution to deliver business values. You will be exposed to more modern technology and practices, enabling you to experience various nature of systems components delivery, allowing you to be creative and innovative in the process. If you are passionate about doing things differently, our culture of making bold changes will excite you. Ultimately when you further evolve our solution into an up-to-date and next generation tech stack solution, you will be thrilled with the benefits that it brings to business. .

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Requirement analysis and user stories + acceptance criteria writing (for both business and technical requirements)
• Knowledge on workflow, document management system, document generation engine, APIs
• Test management
• Stakeholder management
• Coordination, risk and issue resolution
• Ability to work under minimum supervision

Experience Requirements

• Minimum 5 years’ experience in BA role
• Experience in Life Insurance organization is a must
• Experience in writing business and technical requirements is a must, preferably for workflow, document management system, document generation engine and APIs
• Delivery experience in Agile preferred
• Experience working with regional development team preferred

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

• Working Hours: Mon - Fri, 9am - 5.30pm
• Location: Pioneer (Company transport provided at Sengkang, Woodlands, Marsiling, Bukit Panjang, Choa Chu Kang, Bukit Batok, Boon Lay, ChineseGarden, Jurong East, Buona Vista, Tiong Bahru)
• Experience in analytical skills, B2B, Automotive / Industrial industry is added advantage
• No experience is welcome to apply, training is provided
• Permanent

Our client is a Japan MNC that provides heavy machinery/vehicle for the construction industry.

Responsibilities:

• Handle sales inquiries and preparation of quotation to dealers.
• Coordinate ordering processing with dealers.
• Order processing using company internal system.
• Work on data analysis and CRM to support dealers vs competitors.
• Manage and monitor dealer's inventory and sales forecast.
• Prepare Powerpoint slides for management presentation.
• Prepare monthly reports/ analysis for management.
• Perform any other tasks or projects as assigned by the management from time to time.

Requirements:

• Diploma/ Degree in Business/ Marketing
• 1- 3 years of experience
• Proficient in Power BI, Microsoft Excel, Powerpoint
• Experience in DPSI, HDDP, Hi-Step, Cost Breakdown etc is added advantage
• Possess good communication, analytical and presentation skills
• Able to work independently and be self-motivated
• Team player with positive attitude and strong customer orientation
• Possess initiative, meticulous and is a keen learner

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067

• Perform all testing activities and result reviewing associated with batch release and environmental monitoring.
• Develops and applies basic procedural knowledge of work area.
• Entry or trainee level role.
• Typically acquired through on-the-job training.
• Knowledge limited to specific processes needed to perform work tasks.
• Performance equipment calibration and maintenance to ensure smooth laboratory operation.
• May utilize basic systems and tools in completion of tasks.
• Develops a working knowledge of how own activities integrate with the work of the team.
• Assignments are routine and recurring in nature.
• Uses basic information-gathering skills.
• Assignments require limited judgment with little to no decision-making.
• Activities focus on support and maintenance rather than development or implementation.
• Receives close supervision or is guided by detailed instructions for all work.
• Organizes and completes tasks according to assigned priorities.
• Demonstrates an awareness of the relative urgency of tasks and responds accordingly.
• Exchanges and verifies job related information to provide basic support.
• Ensure all operations in the laboratory are carried out in a safe and productive manner, adhering to GMP/ GLP and ISO/ IEC 17025 standards at all times.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

We are looking for highly motivated fresh graduates to start a career as a Business Analyst. We have designed a specific learning program to accelerate the young and talented graduates to enter and start their careers with the aspiration to empowering breakthrough innovation in Financial Services!

WHO IS UPSKILLS?

Upskills supports banks and financial organizations to lead projects efficiently and reduce time to market. Our expertise in capital markets software, combined with strong functional knowledge and our commitment to excellence makes us quite unique in the industry. Our service offerings cover the entire lifecycle of financial technology transformation projects be it a greenfield implementation, an extension, or an upgrade. At Upskills, we are a team of creative thinkers and problem solvers, our ultimate mission is to breakthrough innovation! All of us are fully engaged in Fintech industry to deliver cutting-edge solutions for capital markets and digital transformation. Our DNA is reflected in our values, these are how we act every day to make the greatest impact on what we are doing!

The Upskills 6

We look for curious people, open-minded about ideas that challenge the status quo and ask why not!
We all act proactively to learn and grow constantly.
We foster an environment where all of us care for one another, promoting teamwork and collaboration.
We strongly encourage respectful conversations that stimulate creativity and innovation.
We all empower to think and act like owners, taking ownership of our work and driving impactful results.
We are serious about fun, creating a positive and enjoyable workplace where individuals can thrive both personally and professionally.

Do our values speak to you?

If you see yourself enjoying working as a member of Upskills, then check out below!

WHY JOIN US?

• You will be working with a team of consultants and experienced users delivering software components as part of the implementation, upgrade, or migration of a financial platform.
• You will also work in collaboration with the product and design team to define, analyse, review, and implement clients' functional requirements. You will also assist to provide support during post-implementation.
• You will be embedded into various projects in Client site or in Upskills Office and explore multiple professional streams (FO/MO/BO).
• You will belong to a vibrant and inclusive work environment with numerous opportunities for our team members to participate in exciting employee engagement activities throughout the year.
• You will expand your skills from your first day, by undergoing intensive training program to acquire the necessary skill set, you will receive guidance from experienced consultants who will help you succeed as you take your initial steps towards a briht future.

WHAT KIND OF INDIVIDUALS ARE WE SEEKING?

• A fast learner, Bachelor/Masters holder from Financial Engineering, Quantitative Finance, Banking and Finance or ICT / STEM disciplines
• With good knowledge in financial products, with skills in SQL and programming language
• Excited to dive into the FinTech market and be deeply involved in Upskills development
• A flexible team player respecting each other as unique individual
• With brilliant interpersonal skills, excellent communication, strong problem-solving and analytical abilities
• With a voracious hunger to learn and a growth mindset
• Having a mindset to challenge the status quo and willing to stretch self where needed
• Enjoy developing social skills, contributing to the Upskills events and having fun at work

OUR OFFER

Competitive compensation: Our comprehensive medical insurance coverage includes dental benefits for you and a wide range of medical coverage for your dependents as well.
Various leave entitlements: We believe in fostering a harmonious work-life balance, ensuring you have the time and flexibility to prioritize what matters most to you.
Extensive learning opportunities: access to our upAcademy platform and learning sessions to develop your skills set throughout the year.
Fun in your daily life: Do you want to feel the vibe and the energy of Upskills, too? Enjoy team building activities, quarterly company events and plenty of engaging activities such as volunteering events, wellness challenges and festival celebrations!

A LITTLE BIT MORE ABOUT US…

We are located at Raffles place, the heart of financial hub in Singapore, surrounded by leading international businesses and financial institutions. Our welcoming space fosters collaboration and encourages lively discussions, providing a stimulating environment complemented by amenities such as kitchen facilities, refreshments, snacks, and an overall open working culture.

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with BFSI domain will be an advantage.

· Preference for IT or Business related educational background.

· Strong problem solving and good analytical skills.

· Strong attention to details.

· Good time management and the ability to work to tight time schedules.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

Job Descriptions:

· Lead software project delivery within approved timeline and resources

· Liaise with product manager and client to understand business objects/ requirements

· Review functional design spec from Business Analysts

· Manage project scope, time, resource, quality, risk, communication, and stakeholders

· Work closely with delivery teams and remove external dependencies

· Responsible for project management documents and reports to client & management

· Other ad-hoc project-related responsibilities as assigned

Job Requirements:

· Minimum diploma in information technology or business related

· Minimum 2 years’ software business analyst work experience

· Able to understand and communicate business needs / requirements

· Energetic and analytic fast-learner with team spirit

· Good communication skills in Mandarin

· Good to have Project Management related certification, e.g. PMP, Scrum Master

· Good to have hands-on Project Management experience

· Good to have domain knowledge or interest in Gaming industry

UP-SGDS-SSBACJPM-20240129

Responsibilities

· Coordinate with stakeholders to understand capacity and demand needs

· Review and reclaim unused Storage/Cloud capacity

· Secure funding approval for capacity expansion if required

· Establish and maintain effective communication with all related key stakeholders to ensure the successful delivery of capacity expansion / annual capacity plan

Required Skills

· Good understanding of server and storage technologies

· Excellent Excel and PowerPoint skills

· Excellent communication and presentation skills (verbal and written)

· Project management experience in working with medium to large-scale implementations

· Ability to work in a fast-paced environment with several competing priorities

· Ability to analyze data and produce trends to support capacity planning activities

Our organization

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connections. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft, and Salesforce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.

• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication.

Your Role

As an Analyst Developer, you are expected to be passionate about programming and enjoy debugging. You are required to demonstrate professional knowledge and behaviour on assignments, taking care of customers’ needs, by working under the supervision of consultant and developing custom-fit programmes based on discussed standards to fulfil their requirements and distinctive technical tools.

Or,

As a Consultant Developer, you are expected to be passionate about programming and enjoy debugging. You are required to demonstrate professional knowledge and behaviour on assignments, taking care of customers’ needs, by developing custom-fit programmes based on discussed standards to fulfil their requirements and distinctive technical tools.

Your Responsibilities

• Involve in end-to-end projects, providing technical support and solutions to the functional consultant or project manager in dealing with customers to setting the next level requirements.
• Transform business system design and deliver quality solutions as per client’s requirements.
• Timely support with ongoing client engagements by being efficient in producing, testing, and deploying programs and applications based on requirements to improve existing software.
• Recommend and implement improvements for existing developments to satisfy guidelines and data privacy regulations through well-built content management.
• Evaluate transactional data to advise foreknowledge and practical strategies to promote business expansion.
• Gather, assess, organise and update on technical documentation to close gaps and fix/locate bugs in the system.

About you

Your Knowledge, Skills and Qualification

• Passionate about programming knowledge, enjoy debugging, creative in problem solving literally and figuratively, and attracted by IT and enjoys interacting with techies.
• Have certification in OpenText with proven experience in Content Server/ECM implementations.
• Keen to understand business challenges; have a nose for entrepreneurship and new innovative technologies to provide high value solutions to clients.
• Good to have some knowledge on EIM (like OpenText) but not a must.
• Effective problem solving, communication and interpersonal skills with customer focused mindset to explain complex matters in a simple way.

Your Experience

• Preferably have some development experience or exposure to the development environment in any software systems. preferably in OpenText.
• Experienced in troubleshooting and debugging for the consultant developer.
• Strong interpersonal and relationship building skills to work with clients.
• Self-driven and able to work well with different stakeholders.
• Be open to learning new things and excited to enrich your knowledge.

Responsibilities

• Conducting daily AML assessments and approval of KYC reviews for new and existing customers, at normal and enhanced due diligence level in line with AML policies and HO memoranda.
• Reviewer and Approver for updates to Customer Info in KYC System
• Interpreting and analysing KYC data to accurately risk access new and existing clients, making sound judgement calls in terms of escalation and risk mitigation.
• Conducting daily AML assessments of screening alerts in line with AML policies and HO memoranda, and to advice Front Office on issues in these reviews or transactions.
• Function as a subject matter expert on AML related issues, providing guidance to others where required, providing advice on customer due diligence that is risk based and proportionate, in accordance with regulatory guidance.
• Embed and improve the client screening process and adapt it to new technology as required.
• Liaise with Front Office and Legal & Compliance departments for AML related issues.
• Participation in ad hoc and project work as required.
• Conduct study meeting to other sections on AML related matters.
• Any other assignments from Dept/Group Head.

Requirements

• At least Bachelor’s degree
• At least 3 years of experience in KYC Periodic Review for Corporate customers
• Able to link diverse information to build a full picture and spot inconsistencies
• Good knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Good team player within the department and organization
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions.
• Able to work with front office and back office

About the role

The analyst role is housed within the Research Department. This department is the powerhouse behind all data that flows through Vantage Shipbrokers. Besides supporting our brokers on compilation of market deals and information, we also provide our clients with insightful reports and ad-hoc market analysis.

The successful incumbent will not only be exposed to data gathering and analytics pertaining to the shipping market, but also to oil product market dynamics and analysis. Skills required include mentoring junior analysts as well as presenting market data to clients.

Exposure and involvement in digital projects is also a possibility depending on the aptitude of the successful applicant.

The Research Department also welcomes interest from applicants with 4-5 years of experience from within the Oil & Gas and Maritime industry. Salary to commensurate with number of years in experience.

To excel in this role, the successful applicant will need to be

- well grounded in energy industry fundamentals

- able to mentor and groom junior analysts

- comfortable with using data entry tools like Microsoft Excel, as well as cloud applications

- meticulous in data handling and cleansing

- conversant in global news and current affairs

- be comfortable in creating visual representations of databases as well as presenting them to clients

Please submit your resume to us or by clicking on "Apply Now" button below.

Please remember to include your:-

1) Expected salary

2) Notice period