Responsibilities

• Overall responsible for general office administration & purchasing
• Ensure office equipment maintenance and control
• Ensure the arrangement of facilities after award of project in preparation for project start up
• Purchasing processing, ensuring purchase is followed up
• Ensure the maintenance of Approved Subcontractor/Supplier List
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Record maintenance
• Recommend improvement measures to the superior
• Assist the MR in internal and external communication

Requirements

• Minimum Diploma in Business Administration related qualifications.
• At least 5 years relevant working experience.
• Good communication skills
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Interested please email resume to [email protected]

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office

Job Purpose

The Facility Manager is responsible for overseeing and managing the maintenance, security, and operations of the company’s facilities. This role ensures that the buildings, equipment, and systems meet regulatory standards and are maintained to promote a safe, efficient, and productive working environment.

Key Responsibilities:

1. Facility Maintenance and Operations

• Oversee the maintenance of HVAC, electrical, plumbing, and other building systems.
• Conduct regular inspections to ensure facilities are in excellent condition and adhere to safety and regulatory requirements.
• Manage facility-related contracts and service agreements, ensuring timely and cost-effective delivery of services.

2. Vendor and Contractor Management

• Evaluate and select external vendors for facility services.
• Supervise contractors during repair and maintenance projects, ensuring work quality and adherence to deadlines.

3. Budget and Cost Control

• Develop and manage the facility management budget, ensuring optimal allocation of resources.
• Identify cost-saving opportunities while maintaining operational standards.

4. Health and Safety Compliance

• Ensure facilities comply with health, safety, and environmental regulations.
• Conduct regular safety drills and training sessions to enhance workplace preparedness.

5. Space Planning and Management

• Plan and optimize the use of available space to meet business requirements.
• Collaborate with internal teams to support moves, renovations, and expansions.

6. Emergency Preparedness and Response

• Develop and implement emergency response plans, including fire safety and evacuation procedures.
• Respond to facility emergencies promptly, coordinating necessary actions to resolve issues

7. Team Leadership and Collaboration

• Lead a team of facility management staff, providing guidance, training, and performance evaluations
• Collaborate with other departments to ensure the facility supports organizational goals.

Qualifications and Skills:

Education and Certifications:

• Bachelor’s degree in Facility Management, Engineering, Business Administration, or related fields.
• Certifications such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), or equivalent are highly preferred.
• Further Training: Managing WAH, Bizsafe L2, CSCPM

Experience:

• Minimum 5 years of experience in facility management, with a proven track record in managing large-scale facilities.
• Experience in budgeting, vendor management, and project coordination.
• Mobility : As when needed

Technical Skills:

• Strong understanding of building systems, including HVAC, electrical, and plumbing.
• Familiarity with facility management software and tools.
• Knowledge of local health, safety, and environmental regulations.

Soft Skills:

• Excellent leadership and team management abilities.
• Strong problem-solving and decision-making skills.
• Effective communication and interpersonal skills to liaise with stakeholders at all levels.
• Languages: English, Chinese

Key Performance Indicators (KPIs):

• Facility maintenance uptime and responsiveness.
• Compliance with safety and regulatory standards.
• Budget adherence and cost efficiency.
• Employee satisfaction with facility servic

Responsibilities:

• Lead and guide the quantity surveying team in contracts administration to ensure quality and timely delivery of their assigned tasks and responsibilities.
• Negotiate with subcontractors and monitor their performance to ensure compliance and adherence to project timelines.
• Advise and resolve requests for equitable adjustments, contract disputes, and claims with clients, consultants, and subcontractors.
• Prepare and monitor project cost budgets and cash flow, track changes in design/construction work, manage variations, and adjust budget projections accordingly.
• Collaborate closely with the project team and oversee the quantity surveying team in the analysis, evaluation, and negotiation of quotations to ensure timely awarding of contracts to subcontractors and suppliers.
• Draft contractual correspondence and ensure the timely finalization of accounts with clients and subcontractors.
• Participate in the project tender process, including leading the team in tabulating quantities and pricing.
• Perform other duties as assigned.

Requirements:

• Degree in Building, Quantity Surveying, or equivalent.
• At least 8 years of relevant experience in the full cycle of construction project administration.
• Experience working in a Singapore Consultant Company is preferred.
• Experience with Singapore A1 Main Contractors and HDB BTO projects is an advantage.
• Strong planning and organizational skills to meet deadlines.
• Essential knowledge of cost economics.
• Strong command of English.

Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Job Description:

1. Plan, propose and implement marketing campaigns across online, offline and marketplace platforms

2. Assist the team in writing manuscripts, recording and editing videos and editing pictures. Conceptualise, design and provide copywriting for marketing collaterals

3. Manage various social media platforms and other marketing channels to build and enhance the company's brand awareness.

4. Maintain and improve the company's image, and promote the expansion of the company's sales market.

5. Able to take on ad hoc tasks and administrative work assigned by the company.

6. Perform other ad hoc duty as required

Job Requirements:

1. Degree or above

2. Familiar with the operation of major social media (Facebook, Instagram, Xiao Hong Shu, WeChat subscription account etc.)

3. Familiar with office software, clear logic, good writing skills, good at copywriting and sharing on social media, and good language expression skills.

4. Proficient in using various photo editing software such as Photoshop, and have strong video shooting and editing and picture editing capabilities.

5. Good aesthetic design ability, have their own creativity and ideas.

6. Serious and responsible work, creative thinking, good teamwork spirit and communication skills.

7. Able to work independently, those with food photography experience are preferred.

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

• Building relationships: Developing long-term relationships with clients and connecting with key stakeholders
• Managing accounts: Ensuring accounts are within budget and meet client needs
• Communicating with clients: Handling customer inquiries and requests, addressing concerns, and resolving conflicts
• Collaborating with internal teams: Working with other departments to ensure client needs are met
• Generating reports: Creating progress reports for clients and senior leaders
• Identifying opportunities: Identifying opportunities for upselling, cross-selling, and renewals
• Monitoring budgets: Monitoring client budgets and explaining costs or expenditures
• Following up with clients: Ensuring clients are satisfied with the company's products or services
• Contributing to sales strategies: Assessing product results, monitoring competitive products, and analyzing customer reactions

Contract Period:

1 Jan 2025 to 31 Dec 2026 with option to extend 1 year

Working Arrangements:

Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1hr lunch break

Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break

(Tentative working hours, subjected to change based on school time table)

Service not required on Saturdays, Sundays and gazetted public holidays

Job Scope:

1. Safety in Food Labs

· Assist teachers with the general safety in the food lab i.e. clean up spills on the floor immediately to prevent slips and falls

· Assist teachers with simple first aid treaments such as cuts and burns

2. Receiving food order

· Receive food items ordered by teachers and check the food items against the delivery order

· Pack other food items with appropriate materials and put in the correct storage areas in the food lab

· Keep teachers informed if food items delivered are not in correct quantity or in unacceptable condition.

· Check for food expiry dates and inform teachers accordingly

3. Before and After Practical Lessons of FCE and NFS

· Wipe teachers’ working tables and demonstration table every morning before lessons.

· Clean and maintain the food lab equipment and room after lessons everyday

· Prepare food items and materials needed for practical lessons

· Wash linens that are used for lessons

· Dispose of kitchen refuse from the rubbish bin and lined the bin with trash bag in both labs after practical lessons.

4. Duties during school holidays and events

· Clean and maintain the lab inventory and equipment, report any defects to materials.

· Maintain equipment and utensils of workstations in both Food Laboratories during school holidays and special events stated below.

- GCE O level and N level practical examinations Staff sharing on cooking

- Inter-class competition

- Ad-hoc school programme that requires usage of food lab

Requirements:

1. Able to read and communicate in Simple English
2. Preferably Primary School Education
3. Preferably 3 years experiences as Food Lab Asst or its equivalent
4. Have knowledge in basic cooking skills and food safety
5. Have high standards of cleanliness and the ability to adhere to strict hygience rules
6. Good teamwork and flexible approach to working

Salary:

$2100/mth

Reg No: 96C4864

EA License No: R22110839

Responsibilities:

• Assist the bakery team in the preparation of pastry
• Executive and maintain consistent recipes and presentation
• Follow proper handling and right temperature of food products
• Handle equipment in a safe and proper manner
• Maintain workstations are clean and tidy with proper hygiene
• Minimize the wastage and spoilage of ingredients
• Ensure proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements:

• At least 1 year of relevant experience
• No experience applicants are welcome to apply
• Willing to learn and have a strong passion for baking
• Able to work independently with minimum supervision
• Comfortable working in a fast-paced environment
• A valid food hygiene certificate will be an advantage

Responsibilities :

• Recruit and supervise Electrical and ICA Engineering resources -developing their professional competence and maximizing their business contribution
• Establish and continuously improve Electrical and ICA Engineering standards and practices
• Select, implement, and support Electrical and ICA Engineering tools and infrastructure
• Select, contract, and manage engineering services providers and other technical suppliers
• Be a technical leader within the Electrical and ICA engineering group by reviewing the work of the team and guiding them
• Coordination with Client, Consultant, Client Site Technical Representative(s), Subcontractors and Suppliers during project execution
• Prepare and submit electrical drawings to Client and Consultants and liaise with them for drawing submission and approval
• Identify and records changes to the project scope of supply and negotiates variation orders for customer
• Identify the electrical scope of work required in tender documents, prepare RFQ, review and clarify tender proposals for compliance to project requirements, prepare tender evaluation report, and assist in selection and finalization of electrical subcontracts
• Support PM for project schedule or manpower arrangements
• Lead electrical team to carry out electrical testing and commissioning

Requirements:

• BS in Electrical Engineering and recognize by Singapore PE board
• 10 years’ relevant experience in Electrical and 5 years relevant experience in leading and guiding a team
• Experienced in managing the detailed design of electricity supply and distribution systems for large scale infrastructure projects such as airport, data centre, environmental, waste water treatment plants, desalination plants, power plants, petrochemical plants and waste to energy plants, mission critical, commercial and industrial project
• Well versed in understanding and application of electrical codes and standards including Singapore Standards, IEC, IEEE, etc
• Experienced in coordination with BIM team for industrial project implementation
• Strong communication and analytical skills
• Familiarity with ETAP tools is added advantage

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

At gooddogpeople.com, it’s always dogs, people and planet first. We expect the best from ourselves, so we can give the best to our community. We are seeking an experienced Warehouse Assistant with dogged determination to do good work with a growth mindset and enjoys the company of animals.

RESPONSIBILITIES:

- Receive and inspect goods to ensure they are accurately received in good condition
- Perform picking and packing with daily quota
- Arrange products accurately and efficiently in warehouse
- Maintain warehouse cleanliness and tidiness
- Ensure compliance of warehouse standard operating procedures and safety guidelines

REQUIREMENTS:
- If you tend to gravitate away from desk-bound jobs but have great organizational skills who enjoy working in an independent, routined, structured and stable environment, this would be the perfect role for you
- Demonstrate discipline, maturity and meticulous with details
- Able to move, lift and carry up to 20kg
- Able to speak and write English
- Able to thrive and grow in a fast paced start up environment
- A positive and cheerful personality would go a long way
- Experience in e-commerce or pet supplies is a plus
- Only required to work for 5 days a week in an air-conditioned environment

PERKS OF JOINING US:
- Central and accessible location at 240 Macpherson Road
- Insurance, medical and performance benefits
- Attractive staff discount on all purchases
- Clear career progression path & skills upgrade training
- Strong purpose, coaching & performance driven culture
- Independently-owned business built on a flat, empowering organizational structure
- Build your career with one of the best rated company in SG pet care vertical

Interested applicants may apply with a comprehensive resume and expected salary. We regret that only shortlisted candidates will be notified.

Job Description:

To support the Food and Consumer Education teachers in preparation and stocking up food ingredients, maintenance and cleaning of FCE rooms for students’ lessons.

• Keep the Cookery Room clean before and after lessons

• Organise, prepare the ingredients and cooking tools for lessons

• Assist the teachers during lessons in the Cookery Room

• Familiar with the operations of kitchen as well as food and science equipment in the Cookery Room

• Check ingredients ordered against the delivery orders/receipts

• Any other duties as and when assigned by the supervisor

Working Arrangement:

• Location: Ang Mo Kio
• Salary: $1900/Month
• Working Hours: Mon - Fri (7.30am to 3.30pm)

*Service not required on Saturdays, Sundays and gazetted public holidays

Contract Duration: 13 Jan 2025 to 31 May 2025

Job Requirements:

• At least three (3) years of working experience as a FCE Room Assistant/Cookery Room Assistant/Kitchen Assistant. Preferably in Secondary Schools.
• Those with secondary schools’ experience will be an added advantage.

EA License No.: 96C4864

Reg. No.: R22110485

• Plan and Develop the Project Idea. Every project starts as an idea. ...
• Create and Lead Your Dream Team. ...
• Monitor Project Progress and Set Deadlines. ...
• Solve Issues That Arise. ...
• Manage the Money. ...
• Ensure Stakeholder Satisfaction. ...
• Evaluate Project Performance.
• A project manager is a professional who leads a team through the project life cycle by planning, budgeting, scheduling and tracking a project plan. The project plan thoroughly explains how the project will be executed and includes a budget, timeline, schedule, roles and responsibilities among other things.

Role:

• Become a strong face of the company presence, firstly in Singapore and eventually across the entire APAC region.
• Develop accurate strategies and fast solutions, bringing a fresh perspective to secure new long-term customers.
• Drive sales growth.
• Conduct marketing activities, participate in marine-related events, and represent the company at exhibitions, fairs, and similar industry gatherings.
• Expand professional network.
• Enhance brand awareness.
• Build and manage a sales team.
• Develop creative projects to expand the business.
• Visit existing and potential customers on a regular basis.
• Provide weekly and monthly reports.

Requirements:

• Proven experience in sales within the Singapore marine industry.
• Strong contacts and established relationships with technical superintendents, technical departments, purchasing departments, and operations departments.
• Robust network with ship management companies, charterer companies, shipowners, etc.
• Confident in selling consumable products and chemicals.
• Ability to convince customers by presenting unique perspectives and effectively managing perceptions.
• Outgoing personality with strong communication skills.
• Ability to work under pressure and self-motivate.
• Experience with Salesforce is preferred.
• Experience in chemicals is an advantage.
• Able to thrive in a self-starting environment, driven by results.

8:30 AM - 6 PM

Central

Job Responsibilities:

• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Calculate salaries, overtime, bonuses, and handle statutory contributions like CPF and tax filings (IR8A, etc.)
• Prepare payroll reports and work closely with the finance team for payroll reconciliation and budgeting
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Assist in maintaining HRMS records, including salary data, leave balances, and personal information updates
• Support the recruitment process by coordinating job postings, screening resumes, and scheduling interviews
• Assist with onboarding processes, ensuring smooth integration for new hires
• Collaborate with hiring managers to ensure recruitment aligns with organizational needs
• Maintain records of recruitment activities and track recruitment metrics for reporting purposes
• Assist in the preparation of performance bonuses, annual wage supplements, and salary increments

Requirements:

• Diploma or Bachelor’s degree in Human Resources, Accounting, or related field
• 2-3 years of experience in payroll processing, with exposure to recruitment and talent acquisition
• Strong knowledge of Singapore payroll regulations, CPF, and tax filings
• Proficiency in payroll software (e.g., Sage, SAP, Timesoft) and MS Excel
• Strong attention to detail, organizational, and communication skills
• Ability to handle confidential payroll information with discretion
• Experience in both payroll and recruitment functions is highly desirable

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

PRIMARY DUTIES AND RESPONSIBILITIES:

• Manage and oversee operations of the laboratory in Singapore and Malaysia (including employees and sales), develop and achieve company plans, goals and budgets for the tesing laboratory and inspection. Improve process efficiency; expand testing capability and capacity to cope with the business needs.
• Establish appropriate testing programs for new and non­traditional business.
• Travel to ASEAN countries (Malaysia, Thailand and Vietnam) and China to develop business for buying office, agent and local factories.

PRINCIPLE ACCOUNTABILITIES AND RESPONSIBILITIES

1. Responsible for the Profit & Loss, Growth and Sustainability of the Company.
2. Plan, propose and implement the development of new products and services to increase market share. Assure monitoring of the overall company service portfolio.
3. Provide technical consultation and training for clients in the area of product quality, testing package development and safety regulation.
4. Drive profitability through increasing sales and controlling costs whilst maintaining company operating cost
5. Lead the QA team in internal and external lab accreditation process.
6. Communicate with clients (local and overseas), solving the technical problems and handling complaints. Align the technical interventions with the needs of the clients
7. Ensure standards of testing, service quality, selection and usage of equipment and tooling, and employees performance are maintained to the highest possible level.
8. Implement and ensure the company Health and Safety Policy is met at all times. Provide resources (financial and others) for the establishment, implementation and maintenance of the I4SE system
9. Oversee talent development and succession planning, leading and coaching both direct and functional reports in sales and business development teams to achieve strong revenue growth and operating results.

1. Summary of the role

The Customer Support Manager (CSM) is responsible for implementing, monitoring, administering and improving customer service procedures and work flows across APAC regions, specific to aerospace customers. They may directly or indirectly lead customer support teams to acheive best in class customer support. They will establish, monitor and report specific KPI’s and seek to improve short falls. In addition, the CSM will ensure that customer support staff in all APAC regions are compliant to required procedures and performing to KPI targets.

The CSM is responsible for working with the APAC Aerospace General Manager (GM) and local regional management to establish a team that is capable of providing and achieving outstanding customer service.

The CSM is responsible for customer order management of selected customers as well as the aerospace customer order management process in APAC. This includes communication and coordination throughout the entire supply chain to ensure on-time delivery to customers.

The CSM is responsible for supporting customer service, Sales Engineers, Project Engineers and Application Engineers in developing new opportunities and wherever the business needs may be.

The CSM is responsible for assisting in achieving sales and profitability goals.

2. Tasks and Responsibilities

The primary function of the CSM position is to provide the management and coordination of day-to-day operations which support customer delivery as well as the direct or indirect supervision of the customer support team members.

The CSM is also responsible for ensuring outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures. This includes:

· Managing orders from PO receipt to delivery for local customers

· Leading the Customer Support team: Train, teach, coach, monitor, plan and review. Strategize and communicate annual targets.

· Reporting Customer Support team performance & capacity and make recommendations for improvement

· Assist the Aerospace team in scaling to grow, which may include recruitment and retention of Customer Support staff

· Develop and continuously improve the customer support team

· Make recommendations to the Business Process Managers (BPM) to improve internal processes.

· Develop and implement procedures to ensure that customer orders are processed efficiently, correct and on time.

· Assist in monitoring and improving sales growth and profitability

· Answer customer inquiries regarding delivery status

· Quote standard products to customers and follow up on quotations

· Ensure full compliance with all Standard Operating Procedures including Order Management, Quality Procedures, and overall Quality Management Systems

· Develop work instructions for customer specific delivery requirements. Train and cross training staff accordingly.

· Represent the Hub in cross-functional teams to support continuous improvement efforts in operations, quality, supply chain or other.

· Assist the Hub with quality related issues.

· Assist other business support functions in drive improvements

· Proactive communication, analysis and problem solving

· Work with the right sense of urgency: Response times, flexibility and accuracy

· Report monthly, quarterly and annually to the GM on various KPI’s and targets

· Assist the GM in management reviews, business reviews and business plans

. Execute contract reviews per AS standards and local procedures on time.

. Match customer orders with supplier deliveries to meet/exceed OTD targets.

. Resolve customer complaints through proactive internal/external communication.

. Source/purchase products from internal/third-party suppliers as needed.

Communication

. Communicate and address changes in customer demand across the organization.

. Collaborate with Hub, SCM, PM, and Factory to align with KPIs

. Resolve and negotiate delivery schedule issues.

3. Education and Experience

· 4 to 5 years’ experience in a customer service position

· Management/Leadership experience

· 4-year degree

· Knowledge of basic business sales and marketing practices

· Knowledge of supply chain processes and practices

· Experience with ERP software systems (JDE preferred)

Other Experience (beneficial but not required):

· Knowledge of aerospace products

· Familiarity with AS9100 quality requirements is beneficial

· Familiarity with technical prints (general comprehension)

4. Competencies

· Ability to lead, manage, and supervise personnel

· Management/Leadership skills

· Proven track record in customer satisfaction

· Strong written and verbal communication skills

· Strong people and relationship building skills

· Customer driven with a positive, professional, can-do attitude

· Strong organizational skills with the ability to mulit-task

· Attention to detail and accuracy

· Strong analytical, decision making and problem solving skills

· General knowledge of financial terminology and calculations

· Proficiency in the use of Microsoft Word, Excel and PowerPoint

· Proficiency in the use of business operational software (Oracle, JDE, SAP, Microsoft Dynamics Business Central)

5. Key Interfaces and Stakeholders

Develop and maintain strong working relationships with:

o Customers

o Customer Support staff

o Application engineers

o Supply Chain Management group

o Global Aerospace Hubs

o Manufacturing units

6. Geography to cover and travel requirements

· The CSM position administers the APAC region with direct customer management in SE Asia.

· Travel requirements of 10% to 25% per year.

· Travel may include local and international.

7. Behavioral Characteristics

· Trelleborg’s Core Values:

o Customer Focus

• Working with customers to build long term relationships & partnerships
• Delivering on our promises and commitments
• Understanding the impact on our customers of our business decisions

o Performance

• Taking individual responsibility for personal objectives and results
• Continuously improving our performance
• Encouraging a culture of continous improvement and teamwork

o Innovation

• Develop innovative solutions to customer problems
• Being proactive in initiating change and improvement
• Sharing knowledge and experience through teamwork

o Responsibility

• Respecting the culture, custom and rules of Trelleborg, our suppliers, and our customers
• Communicate openly and accurately
• Taking personal responsibility for our actions
• Performing our duties to the best of our ability and with integrity

At FLEXXON, we foster a culture of innovation, creativity, and inclusivity. You'll have the opportunity to work alongside talented individuals who are passionate about making a difference. We offer a dynamic and supportive work environment that encourages professional growth and recognizes your achievements.

If you are excited about the prospect of taking on new challenges, making an impact, and contributing to the success of our products, we would love to hear from you.

Job Scope:

As a Product Manager for our cutting-edge hardware-based cybersecurity product, you will be responsible for the end-to-end management of the product lifecycle, from concept to launch, and ongoing management post-launch. You will work closely with the engineering, sales, marketing, and customer success teams to ensure the product meets market demands and drives business growth.

Your key responsibilities will include:

1. Product Strategy:Define and communicate the product vision, strategy, and roadmap in alignment with company objectives.
   Conduct market research to identify key trends, customer needs, and competitor offerings to inform product development.
   Be highly skilled in translating technical capabilities into commercial opportunities that generate business value.
2. Product Development:Collaborate with R&D and engineering teams to design, develop, and test new features or updates to the cybersecurity product.
   Manage the product development cycle, ensuring timely delivery of high-quality products.
   Prioritize product features and manage the product backlog.
   Build scalable systems and processes into the product to ensure smooth integration and long-term growth potential.
3. Go-to-Market Strategy:Develop and execute go-to-market plans for product launches.
   Coordinate with marketing and sales teams to position the product effectively in the market.
   Monitor the success of product launches and continuously optimize strategies for better market penetration.
4. Customer Engagement:Engage with customers to gather feedback and insights on product performance and identify areas for improvement.
   Serve as a subject matter expert in customer interactions, working with customer success teams to ensure satisfaction.
5. Cross-Functional Collaboration:Collaborate with various internal teams (engineering, sales, marketing, etc.) to ensure alignment on product strategy and execution.
   Ensure that all product documentation, user guides, and sales materials are up-to-date and comprehensive.
6. AI Integration for Data-Driven Decision Making, Workflow Efficiency, and Commercial Success:Analyze product usage data and customer feedback to make informed decisions about product improvements and new features.
   Utilize AI tools and data analytics to gain deeper insights into customer behaviors, market trends, and product performance, driving intelligent decision-making.
   Leverage AI to automate and streamline workflows, enhancing operational efficiency across product development and management processes.
   Implement AI-driven automation for repetitive tasks, freeing up time for strategic initiatives and improving cross-team collaboration.
   Be commercially astute, using AI insights to create scalable business models and systems that enhance product market fit and profitability.

Requirements:

• Education:Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is a plus.
• Experience: 6+ years of product management experience, preferably in the cybersecurity, hardware, or tech industry.
  Proven track record of successfully launching and managing technology products, particularly in hardware-based solutions.
  Experience working with cross-functional teams, including engineering, R&D, marketing, and sales.
  Strong commercial acumen with the ability to translate technical product features into business value.
• Technical Knowledge:Deep understanding of cybersecurity, hardware, and embedded systems.
  Familiarity with product development cycles, especially in hardware products, and an understanding of relevant security technologies and protocols.
  Proficiency in using AI tools and data analytics platforms (e.g., machine learning algorithms, predictive analytics) for data-driven insights.
  Experience with AI tools for workflow automation, process optimization, and improving team efficiency.
  Skilled in building scalable systems and processes to enhance long-term product and business growth.
• Skills:Strong leadership, communication, and project management skills.
  Ability to analyze market trends and customer needs to define product strategies.
  Excellent problem-solving skills and a data-driven approach to decision-making.
  Familiarity with agile methodologies and product management tools (e.g., JIRA, Trello).
  AI & Analytical Skills: Ability to utilize AI tools not only for data analysis but also for enhancing workflow efficiency and process automation to improve overall productivity in product management.
  Commercial Skills: Expertise in commercializing technical products and driving business growth through systemized processes and strategic product positioning.
• Personal Qualities:Strategic thinker with a passion for technology and cybersecurity.
  Strong collaboration skills with the ability to work effectively across departments.
  Ability to manage multiple priorities in a fast-paced environment.

Education:

• Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is a plus.

Experience:

• 5+ years of product management experience, preferably in the cybersecurity, hardware, or tech industry.
• Proven track record of successfully launching and managing technology products, particularly in hardware-based solutions.
• Experience working with cross-functional teams, including engineering, R&D, marketing, and sales.
• Strong commercial acumen with the ability to translate technical product features into business value

Technical Knowledge:

• Deep understanding of cybersecurity, hardware, and embedded systems.
• Familiarity with product development cycles, especially in hardware products, and an understanding of relevant security technologies and protocols.
• Proficiency in using AI tools and data analytics platforms (e.g., machine learning algorithms, predictive analytics) for data-driven insights.
• Experience with AI tools for workflow automation, process optimization, and improving team efficiency.
• Skilled in building scalable systems and processes to enhance long-term product and business growth.
• Strong leadership, communication, and project management skills.
• Ability to analyze market trends and customer needs to define product strategies.
• Excellent problem-solving skills and a data-driven approach to decision-making.
• Familiarity with agile methodologies and product management tools (e.g., JIRA, Trello).
• AI & Analytical Skills: Ability to utilize AI tools not only for data analysis but also for enhancing workflow efficiency and process automation to improve overall productivity in product management.
• Commercial Skills: Expertise in commercializing technical products and driving business growth through systemized processes and strategic product positioning.

Personal Qualities:

• Strategic thinker with a passion for technology and cybersecurity.
• Strong collaboration skills with the ability to work effectively across departments.
• Ability to manage multiple priorities in a fast-paced environment.

Job Description:

• Registers clients, as appropriate to clinic operations

• Answers WhatsApp messages, inquiries from clients and others; answer calls as appropriate, and/or schedules appointments

• Respond to clients queries.

• Arranges logistics for prescribed tests

• Supports day-to- day unit clinical and administrative operations.

• Dispensing plans for the clients

• Payment collection

• Obtains and verifies client billing information, processes patient accounts, and maintains records.

• Assisting practitioner in procedures - training will be provided

• Assists in maintaining the cleanliness and serviceability of the clinic

• Process billing, and payments using card terminals and maintain product stocks.

Requirements:

- No age limitation

- Nursing experience preferred

- Able to operate MS Word, Excel (training on using clinical software will be provided)

- Possess great ability to communicate and relate with other people

- Willing to learn and willing to receive constructive feedback

- Have the passion to help others

Clinic operating hour 9am-5pm Monday to Friday.

Clinic is located at City Hall MRT

Responsibilities:

• Loading and unloading cargoes from and to the containers
• General warehousing and housekeeping duties
• Responsible to complete the job process from Inbound to Outbound
• Ensure that the administration work that goes along with the processes are conducted in a proper manner
• Ensure proper records and for the stock/cargo kept in the warehouse
• Working together with Warehouse Coordinator to run the day to day operations
• Ad hoc work as and when may be assigned

Requirements:

• Be proactive towards clients and staff
• Possess high integrity and strong commitment
• A good team player and yet able to work independently
• Able to work on Saturdays for half day
• Working hours: Monday - Friday, 9am - 6pm, Saturday, 9.30am - 6pm
• Location: Toh Guan

· Organize orders posting for Company

· JFE A/O, invoice

· Posting S/O for both entities

· Transfer and received Japan Shipment item or daily gyoza dough, post invoice for oversea shipment

· Staff scheduling, incident report

· Create system new item code & label PLU number

· Ordering dry goods for outlets

· Jewel loading bay booking Woodleigh & Singpost

· Monthly Season parking

· Outlets discrepancy (add order /short of delivery item /outlet closing transfer goods)

· Inventory write off

· Halal audit and new items

· HACCP (ONLY minor part for vendor questionnaire and request updated licence) (only once per year)

· NEA Submission ( only once per year)

· Monthly stock adjustment for production, Quarterly stock take

· Update outlets ordering template, as new system will be coming soon, it might be

easier

· Assist store

· Ad-hoc duties as assigned by Management

Job Duties

• Organize orders posting for Company
• JFE A/O, invoice
• Posting S/O for both entities
• Transfer and received Japan Shipment item or daily gyoza dough, post invoice for oversea shipment
• Staff scheduling, incident report
• Create system new item code & label PLU number
• Ordering dry goods for outlets
• Jewel loading bay booking Woodleigh & Singpost
• Monthly Season parking
• Outlets discrepancy (add order /short of delivery item /outlet closing transfer goods)
• Inventory write off
• Halal audit and new items
• HACCP (ONLY minor part for vendor questionnaire and request updated licence) (only once per year)
• NEA Submission ( only once per year)
• Monthly stock adjustment for production, Quarterly stock take
• Update outlets ordering template, as new system will be coming soon, it might be

easier

• Assist store
• Ad-hoc duties as assigned by Management

Job Requirements

• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy
• Managerial experience in an office setting
• Deep understanding of budgeting best practices
• In-depth knowledge of Microsoft Office or Google Suite
• Outstanding strategic planning abilities
• Comprehensive understanding of office management processes
• Demonstrable resourcefulness in high-stress situations

· Organize orders posting for Company

· JFE A/O, invoice

· Posting S/O for both entities

· Transfer and received Japan Shipment item or daily gyoza dough, post invoice for oversea shipment

· Staff scheduling, incident report

· Create system new item code & label PLU number

· Ordering dry goods for outlets

· Jewel loading bay booking Woodleigh & Singpost

· Monthly Season parking

· Outlets discrepancy (add order /short of delivery item /outlet closing transfer goods)

· Inventory write off

· Halal audit and new items

· HACCP (ONLY minor part for vendor questionnaire and request updated licence) (only once per year)

· NEA Submission ( only once per year)

· Monthly stock adjustment for production, Quarterly stock take

· Update outlets ordering template, as new system will be coming soon, it might be

easier

· Assist store

· Ad-hoc duties as assigned by Management