Job Descriptions:·

Participate in IT outsourcing risk management, lead IT outsourcing risk assessment, participate in due diligence and annual inspections of IT outsourcing vendors, participate in verification of the implementation of IT risk management and control measures of outsourcing vendors, and other IT outsourcing management work.·

Regularly organize and carry out inspections of the first line of defense, make inspection plans, scope and approaches for the first line of defense, and follow up with relevant departments or teams to complete the rectification of inspection problems.·

Take the lead in response of gap analysis and other regulatory requirements, verify the implementation of regulatory compliance requirements, and ensure compliance of the branch's IT risk work.· Participate in the assessment and mitigation of IT risks and vulnerabilities, and monitor the completion of the mitigating of risk vulnerabilities timely.

Participate in the assessment of local regulatory and head office IT risk alerts, and follow up with relevant teams to complete risk mitigation work according to requirements.· Improve the IT risk identification and assessment working mechanisms and methods, and organize relevant teams to carry out IT risk identification and assessment work.·

Participate in the construction and organization promotion of IT risk quantification indicator system and other management tools , improve the use of IT risk monitoring platforms, cooperate with the second and third line of defense departments to carry out risk and internal control management work ; organize risk assessment matrix, RACA , KRI , LDC and other assessment work.·

Organize and complete the data collection, review and submission of the IT risk quantitative indicator system of the head office.· Develop branch-level IT risk safety training plans and organize their implementation.· Participate in completing other tasks assigned by superiors and the head office.

Job Requirements:

Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
Open to candidates with interests in IT risk, IT governance, IT audit, IT regulatory compliance who are keen to explore a career in IT risk management.
Knowledge of regulatory requirements and industry practices (e.g. MAS TRM Guidelines, MAS Cyber Hygiene, ISO27001 etc.)
Attention to details, with the ability to thoroughly and accurately review IT policies, process, reporting and audit responses.
Bachelor's degree or above in IT relevant majors.
Relevant professional qualifications and certificates will be a plus.

Company information

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Join our team as an Finance Assistant! We're seeking a detail-oriented individual to support our finance department with bookkeeping, invoice processing, reconciliations, and financial reporting. If you're organized, reliable, and eager to learn, we want to hear from you. Apply now to be part of our dynamic team!

Our Company:

• Beauty Industry
• 5 Days, Office Hours
• Bukit Batok (West)
• Basic Up $2800 + AWS + Company Benefits

Job Responsibilities:

• Creating and processing invoices for goods or services provided
• Processing and verifying invoices from suppliers, ensuring timely payment.
• Issuing invoices to customers, following up on outstanding payments, and recording receipts.
• Prepare financial statements, reports, and budgets as required.
• Assisting with bank reconciliations to ensure that bank statements match the company's records.
• Inputting financial data into accounting systems accurately

Requirements:

• Minimum 1-2 years’ experience in accounts
• Minimum Nitec/Higher Nitec in Accounting or relevant.

If you're ready to join our dynamic team and make a difference in the lives of our customers, please submit your resume to [email protected].

We look forward to hearing from you!

Responsibilities

· Oversee daily operations of the Finance Department for Singapore and Malaysia

· Assist in managing cash flow

· Manage full set of accounts

· Review accounts payable entries and approve payments and reimbursements

· Monitor accounts receivable aging and ensure timely collections

· Prepare monthly management reports promptly

· Develop yearly forecasts and budgets

· Calculate monthly payroll and staff performance

· Review and file GST returns and SST returns

· Apply the business grant from government

· Prepare tax and audit schedules for specific accounts

· Coordinate with external auditors and insurance agents for annual audits and insurance renewals

· Perform any assigned ad-hoc duties

Requirements:

· Degree in Accountancy and/or professional qualification.

· At least 5-7 years of experience with 3 years in managerial experience.

· Candidate with experience in supporting and leading system implementation is advantageous.

· Strong communication and interpersonal skills.

· Strong in Microsoft Office application skills, Excel, PowerPoint, Word

· Independent and able to work as a team player.

About Client

Award-winning international global payment solutions provider (FinTech). Headquartered in Singapore and with offices across 5 different countries, the client focuses on enabling seamless cross-border payments (B2B, B2C) by utilizing advanced technologies such as AI, blockchain and data analytics. Backed by a commitment to compliance, security and customer satisfaction, my client aims to create efficient and seamless global payment solutions.

Responsibilities

Network Infrastructure Management:

• Design, implement, and maintain the organization's network infrastructure.
• Configure and optimize network components, including routers, switches, and servers.
• Ensure the reliability and availability of network services.

Firewall Management:

• Configure and manage firewalls to control and secure network traffic.
• Implement and update firewall policies based on security requirements.
• Conduct periodic reviews of firewall rules to ensure optimal protection.

Network Security:

• Implement and enforce security measures to protect the network from unauthorized access and cyber threats.
• Monitor network traffic for unusual activities and take appropriate actions to mitigate security risks.
• Collaborate with the security team to implement and update security policies.

Vendor Management:

• Collaborate with vendors to procure network equipment and services.
• Evaluate vendor products and solutions to meet organizational needs.
• Manage relationships with network service providers.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

Job description

Responsibilities

Performs day-to-day broad range of HR activities including proper filing of documents Assisting with the process of recruitment such as, screening candidates, assist with scheduling interview, and issuing employment contracts Handle benefits and claims administration Maintain accurate HR database and up-to-date employee records Generates and maintain regular HR reports as required Handle any other ad-hoc duties as and when required Requirements: Minimum Diploma holder Minimum 1-year of relevant experience in HR administration. Candidates with no relevant experience but with administrative background will be considered

Job Types: Temporary, Internship

Contract length: 6 months

Salary: $600.00 - $1,000.00 per month

Schedule:

• Monday to Friday

Work Location: In person

Delegating responsibilities and supervising business operations

resolving conflicts or complaints from customers and employees

maintaining a clean tidy business ensuring that signage and displays are attractive

ensuring staff members follow company policies and procedure

other duties to ensure tha overall health and success of tha business

time and project management skills

commitment to providing exceptional services to customers and support to staff members

Administrative Assistant responsibilities include:

• Handling administrative requests and queries from senior managers
• Organizing and scheduling appointments with admin software
• Planning meetings and taking detailed minutes

Job brief

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.

Responsibilities

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Requirements and skills

• Proven experience as an Administrative Assistant or Office Admin Assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

Job Descriptions

# Operational Management:

• Oversee day-to-day restaurant operations, including opening and closing procedures.
• Monitor and maintain food quality, presentation, and consistency to meet or exceed guest expectations.
• Manage inventory, ordering, and stock control to ensure adequate supplies and minimize wastage.
• Ensure cleanliness, organization, and safety standards are upheld throughout the restaurant.

# Staff Leadership and Development:

• Recruit, train, schedule, and supervise front-of-house and back-of-house staff.
• Foster a positive work environment, promote teamwork, and provide coaching and feedback to enhance employee performance.
• Address staff conflicts and performance issues, taking appropriate disciplinary actions when necessary.
• Develop and implement training programs to improve staff skills and knowledge.

# Customer Service:

• Interact with guests, handle complaints, and ensure a high level of customer satisfaction.
• Monitor guest feedback and reviews, making necessary adjustments to enhance the dining experience.

# Financial Management:

• Develop and manage budgets, track expenses, and ensure financial targets are met.
• Analyse sales data, trends, and financial reports to make informed decisions that drive profitability.
• Control costs by optimizing inventory, labour, and operational efficiency.

# Marketing and Promotion:

• Develop and implement promotions, events, and marketing strategies to attract and retain customers.
• Utilize social media and other platforms to engage with customers and promote the restaurant's offerings.

Job Requirements

• 3 year of experience in simillar position
• Proven experience as a Restaurant Manager or in a similar role within the food and beverage industry.
• Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.
• Excellent communication skills.
• Proficiency in restaurant management software and point-of-sale systems.
• Solid understanding of financial management, including budgeting and cost control.
• Knowledge of food safety and hygiene standards.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Job Profile: Project Assistant

Roles & Responsibilities:

• To analyze and provide inferences on specialized Payment functions related to SWIFT and payment messages like like PACS008/009, MT103/202/900/910 & CAMT series.

• To support the Project manager effectively on administrative and logistical tasks.

• To closely work with the Project team for successful on-time Project delivery.

• To track Project progress and monitor work plan execution.

• To schedule relevant Project meetings, take notes and prepare the MoM.

• To articulate business case scenarios and contribute towards the development and scoping of the Project.

• To help coordinate with surround Project team members to achieve project objectives.

• To support the different testing cycles, analyze the results and submit observations to the Project Manager.

• To ensure that all Project work is carried out as per the defined standards and procedures.

• To create all Project related documentation and participate in project related walkthroughs.

• To prepare all Project related reports.

• To highlight risk and issues impacting the project to the Project Manager.

Requirements:

• Must have a Bachelor's Degree in Engineering / Business/ Finance or equivalent

• Must have prior experience in Payments/Remittances/Telegraphic Transfer Operations

• Must have prior experience in Project Assistant role

• Must have in-depth and hands-on knowledge in SWIFT, Payment Messages like PACS008/009, MT103/202/900/910 & CAMT series..

• Must have skills to collect, analyse data, draw insights and make recommendation.

• Must have good leadership and administrative skills.

• Must have excellent communication skills to interact with Project teams efficiently.

Responsibilities & Duties

• Responsible for providing engineering expertise and technical assistance for the installation, maintenance, troubleshooting, repair and modification of facilities and equipment, development and implementation of maintenance procedures and techniques for safe, reliable and efficient operation of the plant.
• Responsible for participating in production machineries installation, modification and maintenance
• Responsible in ensuring that all process equipment, utility installations and electrical installations are maintained and running at optimum efficiency.
• Responsible for defining and generating evaluation plan, and execute qualification plan for alternate component replacement or cost reduction.
• Responsible for working with supplier and procurement team to drive cost reduction and quality issue.

Requirements

• Min Diploma in Mechanical and Electrical Engineering or equivalent.
• Min 5 years of M&E working experience with main contractors.
• Strong knowledge of M&E details, working drawings and local construction practices

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The Manager reports to the Assistant Director, Procurement, to support the implementation of E-procurement strategies and support purchasing activities for projects and departments within SUSS.

Job Description:

1. Implementation of an Electronic Procurement System :

Support the Assistant Director in setting up the e-procurement system to facilitate University-wide purposes:

• To assist in the project management for the project from procurement, design, conduct testing & commissioning and implementation of the system alongside the IT and Finance teams and the appointed supplier.
• Develop change management and communications plan with training programme for end users
• Manage Supplier onboarding programme to the system.
• Oversee all enhancement or changes require for the system

2. Procurement Operations :

The Manager will partner with designated departments in SUSS to deliver a full spectrum of procurement activities to meet the dynamic needs of the businesses:

• Provide end-to-end support, advice and training on procurement policy and procedures
• Review and process tender documents to ensure full compliance to the procurement policies.
• Ensure that tender bids are evaluated fairly, review the recommendation reports for approval.
• To support the implementation of a e-procurement training programme for users.
• Pro-actively engage business stakeholders to identify sourcing and saving opportunities to leverage spend across the University
• Conduct market scanning to identify potential suppliers for the University's purchases.
• To improve procurement and spend reporting through data analytics
• Review processes and procedures and implement improvements to enhance efficiency
• Assist in the preparation of reports and schedules for audits.
• Any other ad-hoc duties assigned by Management or Department

Job Requirements:

• Minimally a Bachelor degree with a minimum 8-10 years.
• Experience in establishing and managing any e-procurement systems and using appropriate tools and techniques for analysis will be an advantage.
• Familiarity with S4 HANA Procurement module will be preferred
• A resourceful team player and leader with a lot of initiative and an ability to work independently.
• Process strong analytical skills, meticulous with high level of integrity.
• Effective interpersonal skills with excellent command of written and spoken English
• Familiar with most Microsoft Office applications

Key tasks include:

- Overall in charge of site coordination.

- Liaising with the client, other construction professionals and, sometimes, members of the public when require.

- Coordinating and supervising construction workers.

- Maintain and manage site storage areas for building materials and equipment.

- Planning ahead to prevent the problem on-site before it occurs, planning the delivery and storage of equipment and materials.

- Making safety inspections and ensuring construction site safety.

- Checking and preparing site reports, designs and drawings.

- Ensure progress of work is within budget and timelines as well as quality and safety objectives.

- Finding ways to prevent problems from happening and to solve any that crop up.

- Assessing and minimising risk.

- Writing reports and keeping on top of paperwork.

- Excellent organizational and time- management skills.

- Outstanding communications and negotiation skills.

As construction site managers work on site wherever that site is, be prepared to relocate or face a longer commute as and when required.

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Join Our Team as an Accounts cum HR Executive

Are you looking for a challenging yet rewarding opportunity in both accounting and human resources?

We are currently seeking a dedicated and experienced Accounts cum HR Executive to join our dynamic team.

Position: Accounts cum HR Executive Salary RangeL $3.8k to $4.5k per month at No 2 Bukit Batok Street 22 Singapore 659592

Responsibilities:-

- Manage day-to-day accounting tasks such as invoicing, accounts payable/receivable, full set of accounts up to financial reporting. Including tax filing and tax return. GST Quarterly submission.

- Act as Company secretary, manage Corporate AGM and Annual Return etc..

- Handle recruitment processes including job postings, candidate screening, and conducting interviews.

- Administer HR policies and procedures, including employee onboarding, payroll management, and performance evaluations.

- Ensure compliance with relevant regulations and standards in both accounting and HR domains.

- Collaborate with other departments to support organizational goals and initiatives.

Requirements:

- Bachelor’s degree in Accounting, Human Resources, or related field.

- Proven experience in accounting and HR roles, preferably in a similar capacity.

- Strong knowledge of accounting principles, HR practices, and employment laws.

- Excellent communication, interpersonal, and organization skills.

- Ability to work independently and part of a team in a fast-paced environment.

If you are passionate about both accounting and human resources and thrive in a diverse and dynamic workplace, we want to hear from you!

Please send your resume and cover to [email protected].

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Job Overview:

We are seeking a dynamic and driven Client Centric Service Manager to lead our organization in enhancing our service delivery. The responsibilities include fostering a client-focused culture, ensuring that all teams place clients at the core in the design of our programmes and services, and implementing effective client-centric training programmes and sustainable client feedback systems, to achieve high levels of positive client experience and satisfaction across all services.

Key Responsibilities:

1. Operationalizing Client-Centric Initiatives:

• Work with all THK services to promote a client centric mindset and approach across all departments.
• Collaborate with all service units to enhance client centric practice, building from and not limited by the respective service models, and anticipating and meeting future needs.
• Foster a team-oriented environment that encourages cross-functional cooperation to prioritize client satisfaction.
• Co-lead efforts in client journey process mapping, service blueprint development and implementation of plans and strategies to enhance service delivery and client satisfaction.

2. Establishing Client Feedback Systems:

• Establish and manage effective and sustainable client feedback systems to gather insights and measure client satisfaction.
• Collaborate with all THK service units to ensure timely follow up on client concerns to deliver exceptional service
• Analyze feedback data to identify trends, areas of improvement, and opportunities for enhancing the client experience.
• Support service units in pre-empting and managing complex client feedback and lapses in service to ensure swift service recovery and client satisfaction

3. Empowering the THK team in Client Centric Service

• Co-design and facilitate fundamental client centric service training module for all THK staff
• Work with HR department to curate and provide ongoing trainings to keep staff updated on industry trends and best practices in client service.

4. Establishing Performance Metrics:

• Work with service units to define and track key performance indicators (KPIs) related to client satisfaction and service delivery.
• Regularly report on performance metrics to senior management, highlighting achievements, areas for improvement and recommendations for service improvement.

5. Continuous Improvement:

• Lead initiatives for continuous improvement in service delivery based on client feedback and industry benchmarks.
• Implement innovative strategies to enhance overall client experience.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications or a related field. Master’s degree is a plus.
• At least 5 years of experience in client service and/or service quality positions, with a focus on driving client satisfaction.
• Work experience in transformation or driving of customer experience initiatives or work experience in healthcare/social service sector would be an added advantage.

Attributes and Competencies

• Client-focused mindset with a passion for delivering exceptional service.
• Strategic thinker with the ability to enhance client centric service initiatives to meet overall company strategic goals.
• Well-organised, meticulous, and resourceful with the ability to multi-task in a fast-paced environment.
• Analytical mindset with the ability to interpret data and implement data-driven strategies.
• Strong leadership skills with the ability to think strategically, influence and inspire cross-functional teams.
• Excellent communication, interpersonal and networking skills.
• Demonstrates excellent facilitation and presentation skills.
• Independent worker, yet collaborative and able to work effectively in a team environment.
• Able to work under pressure and excels in organisational and time management skills

• Responsible for planning,directing, controlling, coordinating, training and participating in the food preparation and daily kitchen culinary activities and required standards and specifications
• To cook different varieties of North, South Indian Dishes and Bangladeshi dishes
• Different types of Briyanis, dosai, chutneys, South/North Indian Meals, upma, Chappati, vegetable curry, fish curry, meat/chicken curry etc
• Develop and initiate cost-cutting ideas without sacrificing the quality and taste of the dishes
• Approve and “polish” dishes before they reach the customer. Seek to ensure at all times that customers have the best experience possible
• Construct menus with new or existing culinary creations ensuring variety and quality of the servings
• Manage operations, budgeting, food and labour costing, forecasting, stock control, resource planning, staffing, inventory and waste management
• Ensure that all the food storage and preparation of all food items meet the temperature guidelines.
• Actively participate in the kitchen training, including on the job training and support junior staffs and trainees in their development
• Ensure compliance to regulatory of food safety, quality, health and hygiene standards at all times.

JOB REQUIREMENTS:

• Diploma/Degree
• 5 years of hands on cooking experience in a Bangladeshi or Indian (North & South) Kitchen
• Preferably with experience in Catering industry and handling in high volume service operations
• Highly skilled in cooking techniques and comprehensive knowledge of both Indian cuisines and Bangladeshi cuisines
• Understand Indian and Bangladeshi Food culture and techniques
• Knowledgeable about properties and usage of herbs and spices in food preparation
• Able to cook for atleast 500 to 1500 pax on a daily basis
• Hands-on experience with various kitchen equipment (e.g. Hot Plate and Thandoor)
• Must be able to work on weekends and public holidays if necessary
• Must be able to do overtime whenever required.
• Must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.
• Ability to thrive in a fast-paced environment and complete tasks responsibly and multi Tasking is required
• Maintain workplace safety and health policies and procedures

Anthony Law Corporation is looking for Receptionist cum Administrative Assistant to join our team.

Job Responsibilities

• Handle customers or visitors with professionalism
• Direct visitors/clients to the appropriate staff
• Greet and welcome all visitors courteously and professionally, and perform necessary registration safe entry and distancing, and other requirements
• Attend to phone calls, enquiries, courier services, mails processing, and distribution
• Ensure good housekeeping for the reception, customer waiting areas and meeting rooms, and report any damages
• Other ad-hoc office administration support as and when necessary

Job Requirements

• Minimum GCE “O” level, least 1 – 2 years of relevant working experience
• Pleasant personality, friendly and smiley
• Fluent command of English and Mandarin in order to liaise with Mandarin speaking associates.
• Professional presentation and excellent customer handling skills
• Pleasant demeanour, positive attitude with an eye for details and willingness to serve
• IT savvy and proficient quality work
• Able to multi task and work in a fast paced
• People-oriented team player with excellent interpersonal and communication skills

Interested applicant, please email your detail resume which include your expected salary to Ms Avery at [email protected]

Only shortlisted candidate will be notified.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Job Overview:

We are seeking a dynamic and driven Client Centric Service Manager to lead our organization in enhancing our service delivery. The responsibilities include fostering a client-focused culture, ensuring that all teams place clients at the core in the design of our programmes and services, and implementing effective client-centric training programmes and sustainable client feedback systems, to achieve high levels of positive client experience and satisfaction across all services.

Key Responsibilities:

1. Operationalizing Client-Centric Initiatives:

• Work with all THK services to promote a client centric mindset and approach across all departments.
• Collaborate with all service units to enhance client centric practice, building from and not limited by the respective service models, and anticipating and meeting future needs.
• Foster a team-oriented environment that encourages cross-functional cooperation to prioritize client satisfaction.
• Co-lead efforts in client journey process mapping, service blueprint development and implementation of plans and strategies to enhance service delivery and client satisfaction.

1. Establishing Client Feedback Systems:

• Establish and manage effective and sustainable client feedback systems to gather insights and measure client satisfaction.
• Collaborate with all THK service units to ensure timely follow up on client concerns to deliver exceptional service
• Analyze feedback data to identify trends, areas of improvement, and opportunities for enhancing the client experience.
• Support service units in pre-empting and managing complex client feedback and lapses in service to ensure swift service recovery and client satisfaction

1. Empowering the THK team in Client Centric Service

• Co-design and facilitate fundamental client centric service training module for all THK staff
• Work with HR department to curate and provide ongoing trainings to keep staff updated on industry trends and best practices in client service.

1. Establishing Performance Metrics:

• Work with service units to define and track key performance indicators (KPIs) related to client satisfaction and service delivery.
• Regularly report on performance metrics to senior management, highlighting achievements, areas for improvement and recommendations for service improvement.

1. Continuous Improvement:

• Lead initiatives for continuous improvement in service delivery based on client feedback and industry benchmarks.
• Implement innovative strategies to enhance overall client experience.

• Bachelor's degree in Business Administration, Marketing, Communications or a related field. Master's degree is a plus.
• At least 5 years of experience in client service and/or service quality positions, with a focus on driving client satisfaction.
• Work experience in transformation or driving of customer experience initiatives or work experience in healthcare/social service sector would be an added advantage.

Attributes and Competencies

• Client-focused mindset with a passion for delivering exceptional service.
• Strategic thinker with the ability to enhance client centric service initiatives to meet overall company strategic goals.
• Well-organised, meticulous, and resourceful with the ability to multi-task in a fast-paced environment.
• Analytical mindset with the ability to interpret data and implement data-driven strategies.
• Strong leadership skills with the ability to think strategically, influence and inspire cross-functional teams.
• Excellent communication, interpersonal and networking skills.
• Demonstrates excellent facilitation and presentation skills.
• Independent worker, yet collaborative and able to work effectively in a team environment.
• Able to work under pressure and excels in organisational and time management skills

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

SCOPE

Reporting to the General Manager, this position is responsible for managing all local computer and audio-visual technology and services in the Hotel which can include, but is not limited to: networks, hardware, operating systems, anti-virus, internet access and all related systems, office automation and email systems, departmental systems for front office, back office, sales & catering, personnel, spa, and other network based software supporting these systems; network security and compliance; where not the responsibility of the Engineering department, cabling, access control system, voice and guest technologies.

OVERALL OBJECTIVES

• Ensure that hotel network, systems and data is secured from unwanted intrusion and in line with stated company standards and rules and regulations given by law.
• Ensure that IT & AV contingency systems for all key business areas are in proper working order and that staff are trained in the switching to, and use of, these contingency systems.
• Ensure that the IT organizational requirements for legal, data protection and PCI compliance are in place.
• First point of contact for all IT & AV related issues within the hotel.
• Solve technical or operational problems as reported by the users.
• Ensure that equipment is in proper working order and application performance is optimized
• Ensure that all 24/7 systems (i.e. front office, point of sale, email and internet) are monitored and that technical service is available any time.
• Ensure that backups are performed and checked on a regular basis.
• Update all computer systems with the latest security patches to minimize internal and external access security risks.
• To train end users for correct usage of IT systems and equipment, and provide confidence for daily operational needs.
• Other ad-hoc duties as assigned

REQUIREMENTS

• Diploma or Degree in IT Administration, Information Systems or equivalent, with at least 5 years of relevant IT & AV experience, preferably in the hotel industry.
• Experience with hotel applications such as Opera, Fidelio and Micros preferred
• Organized, analytical, resourceful, meticulous and confident
• Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Good interpersonal and communication skills
• Able to work shifts/weekends as required

SCOPE

The incumbent is responsible for achieving hotel targets by optimising revenue through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus revenue goals.

OVERALL OBJECTIVES

• Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximisation, achievement of personal targets and increasing fair market share versus competitor set
• To focus on lead generation through sales calls, conducting site inspections, entertainment of clients and prospecting new accounts
• To actively secure groups to form part of the hotel base occupancy, and focus on group conversion through timely follow through of prospect and tentative bookings in the assigned markets
• Attend trade shows, sales blitz, workshops etc. in the assigned markets
• To implement all sales related activities such as planning, monitoring and measuring all customers within the defined territory
• Other ad-hoc duties as assigned according to needs of business and hotel

REQUIREMENTS

• Minimum of 3 years’ experience in a similar capacity
• Degree in Business Administration, Marketing, Hotel Management or a Diploma in Hotel Management with 5 years’ experience in a similar capacity
• Has excellent written and spoken communication skills
• Possesses professional disposition with excellent communication and interpersonal skills

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

The Assistant Teacher will assist the English/Mandarin Teacher and the Principal in the execution of professional duties and responsibilities.

• Working alongside English/Mandarin Teacher, provide appropriate learning experiences for children within an inquiry, play-based context
• Assist the English/Mandarin Teacher in documenting the children's learning through contributions via newsletters, portfolios etc.
• Create a warm and nurturing environment for children
• Build and maintain close partnership with parent

• /
• /

• Possess a Diploma in Early Childhood Care and Education or its equivalent with at least 1 year of relevant teaching experience are welcome to apply.
• Good communication and interpersonal skills
• Able to work well independently as well as within a team

• ECDA L2
• 1

Location: 126 Kim Tian Road & 178 Bishan Street 13

A Marketing Manager should be skilled in a variety of advertising methods, including digital, print and social media marketing. Some of their other necessary skills and qualifications include:

• Knowledge of marketing-related business practices, including advertising, market research, technology and budgeting
• Proficient with marketing-related software programs
• A history of planning successful product launches and events
• Effective communication skills and adaptable communication style for interacting with team members, upper management and clients
• Time management and organization skills for planning and executing both large and small marketing projects and initiatives
• Leadership skills to motivate team members and manage conflicts
• Analytical and problem-solving skills for coming up with ideas to increase demand for products and services

Requirements:

• Min 3 years relevant marketing experience
• Experience in Adobe Creative Suite (Illustrator, PhotoShop, Al Photo Editor) preferred
• Knowledge of various local & international e-commerce platforms / systems
• Good communication & interpersonal skills
• Possess strong initiative, self driven, positive with can-do attitude
• Fast learner, ability to work independently and as a team player
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Reporting to: Principal

Teaching and Team Actions

• Work with individual students or groups of students, in co-operation with Class Teacher
• Support the learning needs of students in the class, under the direction of the Class Teacher
• Whilst teaching, act consistently with the Class Teacher, and our school's Teaching and Learning Policy and curriculum documentation
• Accompany students to specialist lessons for Art, Music, PE and Library and co-operatively support Specialist Teachers of those subjects
• During Language lessons, handover students to the respective Language Teachers at the start of the lessons and collect them at the end of the lessons. Support the Class Teacher during this period
• Assume responsibility for the class if/when the Class Teacher is unavailable for short periods

Pastoral Caring for Students

• Greet students daily and help settle them
• Perform visual health screening and keep record of temperature and health status of students daily
• Offer reason and counsel for individual students or small groups, under direction of Class Teacher
• Communicate with parents at direction of Class Teacher, usually by reading/writing in students' Communication books
• With Class Teacher and students, foster habits of care, balance and open-mindedness

Resource Management

• Prepare materials for students' learning activities
• Maintain, sort, tidy and clean equipment at least once a week. Keep record of cleaning
• Photocopy, scan, record and cross-reference materials to optimize resource use & recording
• Promote safe, clean and tidy class work environments always

Environments' Optimising and Expressing Students' Outcomes

• Collect, account for, mount and display students' work at direction of Class Teacher
• Assist students and Class Teacher fostering/eliciting students' expressions according to their needs and capabilities
• Share role with Class Teacher for regular class news publishing and cataloguing reflections

Assessment and Observation

• Make observations and contribute to record-keeping as requested by Class Teacher.
• Handle administrative tasks to support Class Teacher during assessment and reporting periods, especially summative times at ends of semesters

Other Duties and Professional Development

• During school term, perform after school duty and waiting room duty according to duty roster and/or as negotiated with the Principal
• Attend relevant staff training sessions and staff meetings
• During school term breaks, at the direction of Senior Administrator or Pre-School Supervisor, conduct holiday activities and perform playground duties, bus supervision and Hall duties, etc.

• Minimum Diploma in Early Childhood Care and Education - Teaching (English) or its equivalent
• Entry level candidates are welcome to apply
• Excellent communication and interpersonal skills
• Able to work well independently as well as within a team