We are looking for Admin Assistant (Operation Department )for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day: Monday to Saturday
Work Shift: TBA

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills

Pleasant and friendly personality Strong problem solving capabilities

Able to work at a fast pace environment, fast learner, willing to take up responsibility

Computer literacy

Job description

Full Time Position for Clinic Assistant at Bugis/ Rochor

Job Description & Requirements:

1) registration patients and dispensing of medicine

2) Handling enquiries incoming call , sms and email

3) chaperon during consultation

4) Filing of patient's records/reports and schedule appointment for patient

5) Managing of online insurance portals for medical claims

6) Any other administrative duties as required

7) Check stock ,replenish and order stock when needed.

Requirement:

Excellent interpersonal and communication skills..

Responsible, responsive, hardworking and a team player.

Customer service oriented..

Experience in clinic operation and medication dispensing..

5 Days work week Morning & Afternoon shifts: 8.30am-12.30pm ,2-5pm.

Must be able to handle English and Chinese speaking patients.

Please contact Rachel at 63371814 to enquire or email resume to [email protected]

(Only shortlisted candidates will be notified.)

Job Type: Full-time

Pay: $2,300.00 - $2,800.00 per month

We are looking for Admin Assistant (Operation Department )for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day: Monday to Saturday
Work Shift: TBA

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills

Pleasant and friendly personality Strong problem solving capabilities

Able to work at a fast pace environment, fast learner, willing to take up responsibility

Computer literacy

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore We are looking for Marketing Manager to lead and provide guidance to a team of marketing & sales supports. This position will also be responsible for developing & executing various strategies to create brand awareness and communicate the center’s message to target audiences.

Responsibilities :

• Lead a team of marketing supports and providing guidance to new hires for Sales & Marketing team
• Propose and executing Enrolment Growth & Marketing campaigns and initiatives
• Develop & execution of sales and marketing plan to achieve sale goals
• Develop & execution of campaigns to develop brand awareness
• Advisory discussions with students, parents & stakeholders
• Analyze statistics, identify market trends and prepare reports for top management
• Deliver market insights & forecasts using reports

Requirements :

• Degree in Marketing or equivalent
• Min 6 years of relevant Marketing experience and in leading teams
• Prior experience in the Education Sector will be high advantageous
• Mandarin proficiency will be advantageous as there will be frequent communications with counterparts in China as well as parents.

• Global financial institution
• Opportunities to set up processes
• Hybrid working arrangement

Our client, a global financial services firm, is hiring for an Events Manager to adapt global processes and event workflows to the APAC business. BAU responsibilities include managing end-to-end planning of events, creating promotional plans, coordinating with stakeholders, and building registration sites. Other key responsibilities include managing vendor relationships, overseeing event marketing, and maintaining brand guidelines.

Our Ideal Candidate:

• 5+ years of end-to-end event planning experience for interal and third party events for Institutional Financial Services
• Experienced in setting up processes
• Experience using Salesforce, Hubspot, Eventbrite, On24 and/or Cvent, along with excellent communication and organizational skills
• Flexibility to travel and handle multiple projects is a must

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified Data provided is for recruitment purposes only.

Business Registration Number: 200611680D.
License Number: 10C5117 EA Registration Number: R23114042

• To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standard.
• Delivering the overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met.
• Lead project team and manage multiple projects by following defined project process and systems.
• Responsible for the co-ordination and management of construction projects including progress, logistics, quality, cost and client relations.
• nt of quality, safety, health and environment issues.
• Project planning, including ensuring the production of the detailed project plan.
• To provide effective and efficient site administration, meetings and reporting.
• To plan and organize various statutory inspections.
• To act as client representative, managing the daily running of the project.
• To facilitate progress meetings and produce project reports.
• To update the master programme
• To manage the flow of project information between the team and the client, through regular meetings and written communications.
• To manage other consultants and the professional team.
• To assist with the procurement and appointment of other consultants as needed.

Our client Alfa Medicus, is seeking a claims administrative assistant/executive.

Job Title: Claims Administrative Assistant/Executive ($2600-$2800)

Job Responsibilities:

- Submit e-claims through the Mediclaim portal in accordance to Medisave Regulations

- Update Medisave Summary file on the submission and status of claims

- Check and ensure claims payment from various institutions are tally with no discrepancies and follow-up with relevant parties on any claim issues

- Issue of final bill or cheque refund to relevant parties

- File and organize all related documents, ensure accuracy and done in a timely manner

- Handle all claim enquiries from calls/emails

- Maintain prompt communication with both internal and external parties

- Provide the required support with the objective of providing quality claim service experience

- Any other duties assigned by management

Requirements

- Possess e-filing claims processing experience in healthcare industry would be advantageous

- Proficient in MS Office

- A team player and able to work independantly

- Good communication and interpersonal skills

- Able to multi-task and work under tight deadline in a fast paced environment

- Organized and has an eye for detail

Working Location: Cuppage Centre Somerset

Working Hours: Mon-Fri (9am - 6pm)

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Job Title: Admin & Accounts Assistant (Recycling Company) ID9129
Location: Tuas
Working Hours: Monday to Thursday 8am-6pm, Friday 8am-5pm
Basic Salary: $2600-$2700

Benefit:
*Variable bonus provided with AL 14 days
*Company transportation provided at Boon Lay MRT

Job Description:
•Assist in data entry, tickets issuing, invoice processing, transport scheduling and CODO tracking.
•Reconcile transaction report to ensure accuracy.
•Cross departments collaboration to compile and organize financial data.
•Maintain and update physical and digital filing systems, ensuring documents are organized and easily accessible.
•Assist in preparing reports and correspondence as needed.
•Order office supplies and maintain inventory levels.
•Assist in Office Event, schedule appointments, meetings, and conference calls, and manage calendars for team members as needed.

Requirement:
Minimum ITE/Diploma certification with 1 year of experience in a similar role.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Sales Support Assistant (Bukit Batok – B2B /Account Servicing)

The Company is a distributor of vehicle spare parts, supplying to distributors, workshops, and end-users both locally and abroad. We are looking for a suitable Sales Support Assistant to join our team.

Responsibilities

· Point of contact to handle sales enquiry, quotation, and processing of orders.

· To deliver good customer service ensuring customer satisfaction.

· To help build and maintain strong, long-lasting customer relationships.

· Administrative duties, including arranging of shipment and assisting with data preparation for stock purchasing.

· Additional duties as assigned by manager.

Requirements

· Detail-oriented, organised, and careful.

· Able to start work soon.

· To have at least basic familiarity with Microsoft Excel and Microsoft Word.

Qualifications and experience in the following fields will prove advantageous

· Relevant experience in a Business-to-Business sales role.

· Experience in the wholesale distribution business.

· Familiarity with vehicle spare parts.

Working hours

Monday to Wednesday: 8am to 6pm (including 1 hour lunch)

Thursday and Friday: 8am to 530pm (including 1 hour lunch)

44 working hours, 5 days a week.

OR if preferred

Monday: 9am to 5pm (including 1 hour lunch)

Tuesday to Friday: 9am to 6pm (including 1 hour lunch)

Saturday: 8am to 1pm (no lunch)

44 working hours, 5.5 working days a week. If the candidate prefers to adjust the work start and end timings, that can be discussed during interview.

Job Title: Assistant Catering Sales Director (ID7156)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $6000-$7000 (Not including comm)
Benefits: AL 12days, AWS & Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years and above of experience in Hotel Banquet/Catering/F&B industry with proven sales record.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday, 9am - 6pm / Saturday, 9am – 1pm)

Job Description:

This is a full time role for a Clinic Assistant located in Parkway East Hospital. Our client provided health and wellness service.You are responsible for ensuring a welcoming environment for patients, addressing their needs and concerns promptly. This includes managing appointment bookings and efficiently registering both new and returning patients. Additionally, you'll be responsible for answering phone calls, providing information, and resolving queries. Handling insurance claims, preparing invoices, and collecting payments are also key tasks. Alongside these, you will perform various administrative tasks, assist with clinical duties, and carry out simple procedures as needed. Furthermore, you'll undertake additional tasks as required to support the smooth operation of the medical facility.

Qualifications:

• Knowledge in medical insurance processing
• IT savvy
• Proficiency in managing insurance claims is particularly valued.
• Minimum 2 years of experience within a clinical environment

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday, 9am - 6pm / Saturday, 9am – 1pm)

Job Description:

This is a full time role for a Clinic Assistant located in Parkway East Hospital. Our client provided health and wellness service.You are responsible for ensuring a welcoming environment for patients, addressing their needs and concerns promptly. This includes managing appointment bookings and efficiently registering both new and returning patients. Additionally, you'll be responsible for answering phone calls, providing information, and resolving queries. Handling insurance claims, preparing invoices, and collecting payments are also key tasks. Alongside these, you will perform various administrative tasks, assist with clinical duties, and carry out simple procedures as needed. Furthermore, you'll undertake additional tasks as required to support the smooth operation of the medical facility.

Qualifications:

• Knowledge in medical insurance processing
• IT savvy
• Proficiency in managing insurance claims is particularly valued.
• Minimum 2 years of experience within a clinical environment

Job Title: Warehouse Assistant (Forklift) (Freight Forwarding Company) ID9062
Location: Tuas
Working Hours: 830am-530pm(Mon to Fri)
Basic Salary: 2300
Gross Salary: 3000-4000 (OT)

Benefit:
*Variable bonus, AWS with 14 days AL
*Company transport(one-way) provided at Bt. Gombak MRT/Lakeside MRT/Jurong West Ave 5
*willing to do OT

Job Description:
-Perform daily warehouse activities, including receiving, inspection, picking,packing, moving, and storing incoming goods.
-Loading and unloading of goods from containers, trucks, vans and other vehicles.
-Picking, labelling and ensure safe packaging for transportation of goods, prepare
deliveries for truck drivers.
-Operate forklift, reach truck and front end loader and ad-hoc duties as assigned.

Requirement:
Must have forklift license

Job Description

• Full set of accounts for ship chartering business and investment holding companies.
• Review of payments (including staff claims) and direct liaison with logistics department on billing matters, payment processing back-up when accounts assistant is away.
• Prepare journal entries and monthly accounting schedule inclusive fixed asset, prepayments, accruals and other balance sheet schedules.
• Perform monthly bank reconciliation and revaluation, inter-company transaction reconciliation.
• Monthly and quarterly preparation of Group Reporting Pack.
• Prepare quarterly GST returns and workings and GST reporting.
• Assist in year-end audit.
• Perform other ad-hoc duties assigned by Finance Manager (i.e. reporting to Singapore Department of Statistics, KYC request from banks, etc.)

Job Requirements

• Possess Degree in Accounting or equivalent with at least 3 years of relevant experience.
• Experience in GST reporting is a must.
• Knowledge of SAP Accounting system will be a plus.
• Attention to details, meticulous and ability to multi-task in fast pace environment.
• Good interpersonal and communication skills.

We regret to inform that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Job Responsibilities

• Manage all daily air import operations and documentation.
• Monitor air freight shipments, logistics, and trucking using the in-house system.
• Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
• Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
• Manage costing and billing, and ensure timely payment from customers.
• Handle customer inquiries promptly and effectively.
• Maintain accurate and organized document filing.
• Other assignment assigned by the management

Job Requirements

• Minimum 1-2 years related working experience, preferably in freight forwarding industry
• Proficient with Microsoft Excel
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Good team player with good interpersonal and communication skills

My client is a leading company in the chemical services industry and they are looking for an experienced Assistant Finance Manager / Senior Accoutant to join them.

Reporting directly to the CFO, you will manage full sets of accounts for 1 subsidiary, oversee month-end and year-end closing, prepare financial reports, ensure compliance with statutory filings, prepare GST and tax returns. You will also be liaising with external auditors and tax agents, handling inventory reconciliation, and maintaining the fixed assets register.

Office location: West

The ideal candidate will have at least 5-7 years of accounting experience, proficient in ERP systems, and good understanding of Singapore FRS/IFRS standards, Candidate with prior industry experience in chemical manufacturing, industrial services/ oil & gas/ environmental services preferred.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday, 9am - 6pm / Saturday, 9am – 1pm)

Job Description:

This is a full time role for a Clinic Assistant located in Parkway East Hospital. Our client provided health and wellness service.You are responsible for ensuring a welcoming environment for patients, addressing their needs and concerns promptly. This includes managing appointment bookings and efficiently registering both new and returning patients. Additionally, you'll be responsible for answering phone calls, providing information, and resolving queries. Handling insurance claims, preparing invoices, and collecting payments are also key tasks. Alongside these, you will perform various administrative tasks, assist with clinical duties, and carry out simple procedures as needed. Furthermore, you'll undertake additional tasks as required to support the smooth operation of the medical facility.

Qualifications:

• Knowledge in medical insurance processing
• IT savvy
• Proficiency in managing insurance claims is particularly valued.
• Minimum 2 years of experience within a clinical environment

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday, 9am - 6pm / Saturday, 9am – 1pm)

Job Description:

This is a full time role for a Clinic Assistant located in Parkway East Hospital. Our client provided health and wellness service.You are responsible for ensuring a welcoming environment for patients, addressing their needs and concerns promptly. This includes managing appointment bookings and efficiently registering both new and returning patients. Additionally, you'll be responsible for answering phone calls, providing information, and resolving queries. Handling insurance claims, preparing invoices, and collecting payments are also key tasks. Alongside these, you will perform various administrative tasks, assist with clinical duties, and carry out simple procedures as needed. Furthermore, you'll undertake additional tasks as required to support the smooth operation of the medical facility.

Qualifications:

• Knowledge in medical insurance processing
• IT savvy
• Proficiency in managing insurance claims is particularly valued.
• Minimum 2 years of experience within a clinical environment

About the Job

The Southeast Asia & India Multi Country Organization is part of the new international region, and includes mainly Vietnam, Philippines, Thailand, Malaysia, Singapore and India.

The SEA & India RSV / PMED Lead is accountable for leading the franchise activities for the key country (Vietnam), and supporting for other countries in the MCO as needed

Main responsibilities:

· In strict alignment with the franchise strategy defined per Glocal model, the Brand Lead, RSV & PMED is in charge of:

· Supporting the definition of the global strategy and content by bringing the insights of the key country he/she is in charge of to the MCO level

· Defining the Vietnam brand plan and support other country’s brand plans as needed, adapting the key features of the global strategy to the specificities of go to market approach, customers, and channels, allocating the resources and being accountable of the success of the local engagement strategy in the achievement of the brand.

· Leading the business case preparation for any new launch or introduction within the brands and products in scope for Vietnam, and other countries as need

· With all relevant stakeholders, build and animate a cross-functional plan and execute it (internal and external), functioning as a pivot to ensure that everybody contributes to the success of the Brand activities for the key country, and other countries as needed

· Integrate the Glocal ways of working guaranteeing the highest level of usage of the CLH resources. Engages with local agencies, only and restricted to cases defined with the global franchise teams, for specific needs of campaigns not covered by CLH

· Facilitating the network of customer engagements in the country, ensuring regular touch points with the Head of Vaccines in the country to ensure full understanding of the needs, to challenge the specific requests and to ensure consistency globally, MCO and at country level in the execution and implementation

· Leading Customer engagement in the execution as per local roadmap and strategy in close contact with VN customer engagement lead(s).

Role challenges in 2024-2025 (Strategic Planning Period)

· Launch preparedness / readiness for RSV & Menquadfi (For RSV / PMED)

· Integrate specific points related to the ongoing market challenges, competition, launches, authorities challenges, etc

· Adopt ditigal transformation and Agile methodology (e.g. Leveraging data and AI) to accelerate & scale-up new operating models

· Successfully adapt / evolve ways of working while delivering business results / avoiding business disruption.

· Champion glocal and transversal ways of working by fully leveraging centralised and standardized Sanofi frameworks (e.g., GTMC, MCO teams..)

· Ensure full alignment with MCO strategies, pricing and foster seamless collaboration with MCO teams

About you

· Education Background: Bachelor’s degree in Marketing, Business Administration, or any related field

· Pharmaceutical Industry Understanding: Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and the needs and behaviors of healthcare professionals and patients

· Product Knowledge: Knowledge of product portfolio including the product's features, benefits, competitive landscape, and its place in the overall product portfolio

· Customer-Centric Mindset: A deep understanding of healthcare professionals’ and patients’ needs and expectations, enabling the development of strategies and messages that resonate and deliver value

· Language Proficiency: Fluent in English; proficiency in Vietnamese is a plus

· Brand Management: Extensive experience in brand management, ideally in private market, with a proven track record in developing and executing successful brand strategies in the pharmaceutical or healthcare sector, particularly in a multi-country role

· Industry Expertise: Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics, and the specific needs and behaviors

· Omni-Channel Strategy Development: Demonstrated experience in crafting and implementing comprehensive omni-channel strategies, with a special emphasis on:

· Digital Experience with Customer-Facing Approach: Proficiency in leveraging digital platforms and tools to enhance customer interaction and engagement

· Go-to-Market Exposure: Experience in integrating digital strategies within broader go-to-market plans, including product launches and market entry strategies, to ensure a cohesive and impactful introduction of the brand to new and existing markets

· Analytical and Strategic Planning: Exceptional strategic planning and analytical skills, with the ability to interpret complex market data and insights into actionable strategies. This includes a deep understanding of how to leverage an integrated omni-channel approach for maximum impact

· Data-Driven Decision Making: Proficiency in using data analytics to inform decision-making processes, especially in identifying and prioritizing customer segments for targeted marketing strategies

· Conceptual and Creative Thinking: Strong ability to employ conceptual thinking in identifying innovative solutions, and out-of-the-box thinking to challenge conventional wisdom and drive brand growth

· Leadership and Communication: Exceptional leadership and communication skills, capable of leading diverse teams and engaging effectively with wide range of stakeholders across different cultural and regulatory landscapes. This includes managing cross-functional teams to ensure the seamless integration of omni-channel strategies.

· Adaptability and Problem-Solving: Proficiency in adapting to rapidly changing market conditions and resolving complex issues with creative and effective solutions, particularly in the context of supply chain challenges and market entry strategies.

· Ability and mindset to adapt to new ways of working such as Agile. Leveraging Agile methodologies for cross-team project and initiatives.

· Understanding of Artificial Intelligence (AI) applications in marketing, such as customer data analysis, segmentation, personalization and automation. The ability to incorporate AI-driven insights and technologies to enhance marketing effectiveness and customer experience.

Job Objectives

The Relationship Manager is responsible for active client management strategies and acquisition through networking, marketing activities and ongoing dialogue with a few key selected clients. He/ she is focused on building strategic relationships with these select clients.

He/ She provides product advisory on bespoke products that meet clients' needs. He/ she is the main point-of-contact for all client relationship matters. He/ she also conducts analysis and monitors his/ her clients to proactively manage any potential risks or issues.

The Relationship Manager possesses decorum in all his interactions with internal and external stakeholders. He/ she is a team player and takes responsibility for his/ her actions and can be held accountable to meet timelines. He/ she is able to network and build connections to drive new business opportunities. He/ she possesses poise and maturity in handling difficult client situations.

He/ she is driven and motivated to provide the best service possible to his/ her clients. He/ she is resourceful and results-oriented. He/ she understands the intricacies of working with global clients and is able to adjust communications and strategies to meet client expectations.

Job Responsibilities

i. Pre-Investment

• Create and establish interpersonal relationships with existing and potential investors

• Build on a strong referral network (Wealth Club)

ii. Investment

• Build up knowledge and expertise on market overview (real estate and finance), other industry practices and products; ZACD investment products

• Advise and promote our investment products/opportunities (Fund raising/AUM – Asset Under Management)

• Comply with the current regulatory standards

iii. Post-Investment

• Become trusted advisor to clients and strengthening their loyalty

• Regular updates to clients on their investments with ZACD and gather feedback

• Assist operations (Middle office) in client documentation

• Developing new business and partnership with clients

iv. Others

• Acquire new clients for ZACD Group

• Market and sell the full suite of products and services especially the funds to the high net worth clients of accredited investors

• High net worth with the focus on family business would be an advantage

• Develop and maintain client relationships by establish long term partnerships

• Be able to identify business opportunities

• Achieve collaborate and promote cooperation with other business areas e.g. SLP; to maximize business opportunities

• Achieve sustainable and consistent financial performance aligned to agreed KPIs

• Identify and capture cross-selling opportunities

• Proactively generate and develop prospects

• Identify any product, service, operational, or client coverage gaps, and take the lead in ensuring resolution

• Ensure all regulatory and legal requirements and standards are met

• Be compliant with internal policies processes, guidelines and best practices standards according to legal and compliance requirements and sales efficiency industry standards

• Fulfil required team responsibilities – Sales reporting, expenses, conference calls, and meetings

Job Requirements

• Minimum Diploma in Banking/ Financial services

• 2-5 years of experience in managing high net worth clients will be an added advantage

• Strong judgment and big-picture thinking on top of industry or functional expertise

• Possess a successful track record of developing, managing, and growing strong relationships with executive decision makers and influencers

• Takes charge of his/her personal development

• Demonstrates effectiveness in self-management

Job Description

• Spearhead and actualise corporate marketing and branding strategies locally
• Conceptualise, strategize, lead and implement branding campaigns and promotions, new products/menus launch, and media and consumer engagement plans
• Conceptualize and execute on multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels
• Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support
• Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
• Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
• Present ideas and final deliverables and communicate with team about marketing programs, strategies, and budgets
• Conduct outlet briefings for major marketing campaigns

Requirements

• Degree and above in Marketing, Business Administration or equivalent
• 5 to 8 years’ relevant working experiences preferably in F&B industry
• In-depth knowledge in Singapore F&B market with keen insights and organization/planning management
• Familiar with F&B branding, and its marketing/PR strategies
• Strong in planning and executing marketing programs, methods of multimedia channels and publicity of our brands
• Strong written and oral communications skills