i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

Role & Responsibilities:

The candidate will manage and optimize our online stores on various marketplaces, ensuring seamless customer experiences, efficient operations, and driving sales growth. The ideal candidate will have a passion for food and beverage, e-commerce expertise, and excellent analytical skills.

• Manage and maintain online product catalogue, descriptions, images, and pricing in various marketplaces
• Work closely with the Operations and IT Teams to ensure accurate inventory management and order fulfilment
• Plan and execute new business ideas and strategies to increase E-commerce revenue
• Maintain excellent relationships with the marketplaces' account managers to push for win-win sales growth
• Monitor customers' reviews, feedback, or issues and execute action plans to resolve and prevent recurrence
• Collaborate with marketing team to develop and execute marketing strategies to engage and convert customers
• Analyse sales and customer behaviour
• Conduct market research to identify trends and competitor activity
• Track and analyse sales, conversion rates, and customer acquisition
• Identify areas for improvement and recommend solutions
• Develop and maintain dashboards and reports

Requirements:

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 3 years of e-commerce experience in food and beverage or related industry.
• Candidates with prior new business development experience in the food and beverage industry will have an advantage.
• Strong knowledge of e-commerce platforms
• Proficient in Google Analytics, social media, and marketing tools.
• Excellent communication, organizational, and analytical skills.

JOB SUMMARY

The Assistant Manager, Procurement, supports the development and execution of procurement strategies, ensuring compliance and effective supplier management. This role assists in implementing procurement policies, managing vendor relationships, and optimizing processes to align with organizational objectives.

ROLE AND RESPONSIBILITIES

• Support Procurement Strategy Development
  Assist in developing procurement strategies aligned with organizational goals, actively participating in research and analysis to respond to market changes and shifts.
• Vendor Relationship Management
  Maintain positive relationships with key suppliers, monitoring industry trends and contributing to the selection of vendors that meet organizational needs.
• Assist with Target and KPI Setting
  Collaborate in defining procurement targets and KPIs, ensuring they align with departmental and business objectives.
• Vendor Selection and Evaluation
  Contribute to the vendor selection process by evaluating suppliers based on established criteria and supporting adherence to organizational standards.
• Compliance and Documentation
  Ensure compliance with procurement policies by maintaining accurate records, assisting with internal audits, and implementing corrective measures when needed.
• Corporate Governance and Ethical Standards
  Aid in enforcing corporate governance practices within procurement, promoting ethical sourcing and sustainability in line with regulatory standards.
• Technology and System Improvement
  Assist with the integration of procurement technology (e.g., ERP systems) and support the continuous improvement of processes to enhance efficiency and effectiveness.
• Vendor Performance and Proposal Review
  Conduct vendor performance review for key vendors to ensure alignment with organizational goals, offering insights for improvement as necessary.
• Tender and Contract Management
  Support and manage best sourcing for tender and major acquisitions including negotiation with shortlisted vendors to secure competitive proposals for purchase contract.
• Procurement Process Improvement

Work with operational and functional departments to identify and implement best practices as part of group procurement initiative.

QUALIFICATIONS AND EXPERIENCE

• Diploma/Degree in Supply Chain Management, Business Administration, or a related field.
• Proven experience (typically 3-5 years) in procurement or supply chain roles.
• Familiar with ERP systems and Microsoft office software.
• Strong analytical, organizational, and communication skills.
• Experience in acquisition of turn-key system would be an added advantage

ADDITIONAL NOTES

• 5 Days work week
• Working Hours:
  Monday to Thursday 8.30 am to 6.00 pm.
  Friday 8.30 am to 5.30 pm.

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Location: Central (Kallang)

Role & Responsibilities:

- Identify and pursue new business opportunities that align with Pico's comprehensive services in events, exhibitions, retail, experiential marketing, content, and technology.

- Lead the pitch and proposal development process, coordinating with relevant teams and producers to gather the necessary specialist services to craft compelling proposals.

- Skilled in shaping client strategies, identifying client needs, and creating targeted strategies to meet those needs effectively.

- Drive business growth locally and regionally through strategic account management, continuously enhancing the planning and execution of client-led activities.

- Focus on building and maintaining strong relationships with key clients, both new and existing, and conduct regular meetings to share insights and provide ongoing value.

- Establish connections with new clients and strengthen existing client relationships by implementing communication plans, enhancing visibility, and demonstrating strategic support.

Requirements for Ideal Candidate:

- Min. Diploma with at least 2 - 3 years of relevant work experience.

- Skilled in engaging and managing relationship with clients/customers.

- Experience across a range of project types, including events, multimedia, online, interactive, direct marketing, and social media.

- Proficient in managing project teams composed of members from various business units within a large corporate agency.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Get to Know the Team

The People Operations team focuses on transforming challenges into opportunities through data-driven insights. We develop strategic solutions that align with our vision, manage organisational change, enhance employee experience, and foster innovation, partnership, and leadership to create a growth-oriented workplace.

Get to Know the Role

This is a full-time onsite internship role based in Singapore, reporting to the Head of Country People Operations.

The Critical Tasks You Will Perform

• Help plan and implement employee engagement and culture activities that support employees (and interns) development, wellness and inclusivity at work
• Develop editorial content that supports employee engagement, through internal channels like email announcement, intranet
• Analyze metrics of employee engagement efforts and assess effectiveness
• Support end-to-end intern experience in Singapore; from hiring to onboarding and engaging them throughout their stint at Grab.

What will you do?

• Build and consolidate market and competitor intelligence.
• Establish regular communication channels within the Power System community.
• Develop go-to-market (GTM) and licensing strategies tailored to the zone, country, and segment.
• Prepare and drive business cases for new growth opportunities, ensuring alignment with company objectives.
• Drive saturation of Power Systems within the cloud & services provider (C&SP) segment through effective planning and execution.

What qualifications will make you successful?

• Degree in Electrical Engineering or equivalent qualifications
• Have at least 8 years of experience in the energy industry
• Have at least 5 years of experience in technical support for LV/MV/Transformers
• Ability to push initiatives forward and demonstrate convincing power.
• Understanding of the license business.
• Proven ability to develop business cases for new growth initiatives.
• In-depth knowledge of competitors in the energy industry.
• Excellent collaboration skills, particularly with non-Power Systems teams.
• Strong English communication and presentation skills.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

Contract Period: From 3 Jan 2025 to 31 Dec 2026. Personnel to be deployed at the following hours:

• Mondays to Fridays from 7.30 am to 2.30 pm, inclusive of 1/2 hr lunch break.

• Service not required on Saturdays, Sundays and gazetted public holidays.

• Service not required during Mar, June, Sep and Nov/Dec school holidays unless specified by HOD Science.

Scope of Works:

In the Area of Teaching and Learning

1. To prepare and get ready resources for Science teaching and learning
2. To assist Science teachers in the setting up of experiments, etc. for Science lessons and/or activities and clearing of resources after each Science lesson and/or activity.
3. To assist in the setting up of ICT and Science equipment such as projector, iPads, dataloggers, and microscopes for Science lessons and/or activities
4. To perform yearly inventory and stock taking of Science resources and equipment in the 2 Science Laboratories and TinkerSpace.
5. To organise the Science resources and equipment in the 2 Science Laboratories and TinkerSpace.
6. To maintain cleanliness and assist in ensuring safety in the 2 Science Laboratories and TinkerSpace at all times.
7. To assist in conducting simple Science enrichment activities such as showcasing the life cycles of some animals and creative toys during designated recesses / Science school-based events to complement Science learning in the classroom.

Science Projects

1. To assist in the loan and yearly inventory and stock taking of resources in various Science Programmes e.g.TinkerSpace Programme, Science Sparkles, E2K-Ignite Programmes, etc.
2. To assist the department in monitoring the Aquaponics System including feeding the fishes and harvesting the produce.
3. To assist the department in the feeding and maintainance of the Mealworm Beetles, Stick Insects Enclosure, etc.
4. Must be able to comfortably handle ‘live’ specimens e.g. mealworm beetles Others To do any other duties as assigned by HOD Science.

What will you do?

• Negotiation of contracts (including terms and conditions) with customers or subcontractors along with opportunity leaders, and procurement team
• Reduction of exposure to risk under contract through provision of sound and consistent contractual review
• Working with the project management team to identify and implement a claim and variation management strategy driving profitability for the business
• Monitoring and supporting project execution and actively participating in project reviews
• Develop a culture of best practices

What qualifications will make you successful?

• At least 8-10 years of experience with a relevant diploma, certification or equivalent in legal or commercial contract management
• Demonstrated experience in contract management in a project environment or project/finance management
• Experience in contract negotiation, commercial law, and tender evaluation
• Experience in variation and change management aspects which arise throughout project execution
• Demonstrable communication, presentation and negotiation skills
• You must be agile and adaptable whilst remaining focused

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

· Assists in achieving store recruiting goals

· Run Cash Register

· Drive the achievement of the store’s sale targets while also meeting individual sales goals

· Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

· Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

· Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

· Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

· Identifies performance issues and policy violations according to company policy and partners with the Store Manager

· Keeping the store fully stocked

· Maintaining the highest level of visual merchandising and store conditions

· Delivering exceptional sales services for improved customer satisfaction

· Interacting with customers and identifying their needs and preferences

· Operating cash registers and point-of-sale machines

· Receiving and verifying the quality and quantity of new shipments

· Enforcing in-store security and health and safety procedures and regulations

· Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

· Previous specialty retail management experience, preferably in the outdoor industry

· Retail background preferred-previous management experience

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Exciting Opportunity: Clinical Assistant at our GP clinic!!

Are you passionate about patient care and looking to make a meaningful impact in the healthcare industry? We are thrilled to announce that we are expanding our team and we are searching for dedicated Clinical Assistants to join us on this incredible journey.

We are hiring! At Serenity, we are a close-knit family devoted to extending that same family-style hospitality to our clients. If this sounds like something you would like to be a part of, join us today.

Job Description

☑ Handling office tasks. 处理办公室事务

☑ Carry out all administrative procedures following the arrangement of funeral cremation, doing up funeral notices, online tribute sites, music requests and etc. 执行葬礼火化安排后的所有行政程序，制作葬礼通知、在线悼念网站、音乐请求等。

☑ Assist in preparation of correspondences and documents. 协助准备信函和文件。

☑ Assist in arranging funeral hearse & bus transportation for family. 协助安排灵车和家属的巴士交通。

☑ Perform administration duties inclusive of management of stationery, purchase and maintenance of office equipment/pantry. 履行行政职责，包括管理文具、购买和维护办公设备/茶水间。

☑ Be responsible for company uniforms stock taking. 负责公司制服盘点。

☑ Be responsible for the tidiness and cleanliness of the office. 负责办公室的整洁。

☑ Able to communicate with team members and vendors. 能够与团队成员和供应商沟通。

☑ Distribute and store correspondence (e.g. uniforms, office keys and etc) 分发和存储信件（例如制服、办公室钥匙等）

☑ Prepare funeral cremation passes. 准备葬礼火化通行证。

☑ Ad hoc duties

Requirements:

☑ Minimum GCE 'O' Level

☑ Good attitute, Meticulous & able to work independently 态度好，细心，能独立工作

☑ Proficient in MS Word & Excel 精通微软 Word 和 Excel

☑ Need to be able to write and speak English & Mandarin languages in order to communicate with team members and vendor for funeral arrangements 需要会写与会说英语和普通话，以便与团队成员和葬礼安排供应商沟通

☑ Able to multi-task & take initiative 能够同时处理多项任务并采取主动行动

☑ Attention to details 关注细节

☑ Work on rotation shift (overtime will be required at times) 轮班工作（有时需要加班）

The Pharmacy Assistant assists Pharmacist to support Pharmacy operations in the supply of medication to patients and in the management and distribution of drug stock. The Pharmacy Assistant is expected to provide good customer service and attend to the needs of patients at all times. He/ She is required to perform cashier duties and render administrative support to colleagues as required.

• Manage and maintain the trade capture system -  to ensure that all tanks/trucks movements are promptly and accurately reflected
• Manage the inventory system to keep track of oil stocks intank/petrol kiosks tanks
• Process / issue invoices covering sales / purchases
• Time permitting, hands on experience on back office / credit / operational matters
• Other admin functions

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

We are a Singapore Accountancy firm looking to recruit a business development manager to market our accountancy services and to acquire new clients.

The job responsibilities are as below:

• Source and develop new potential customer
• Approach existing and new customer to fix appointment
• Maintain and develop existing and new customer database in excel
• To achieve KPI set by the management

Job Requirements

• Minimum GCE 'N' or 'O' Level
• Good communication skills and self-motivating
• Able to communicate in Mandarin to communicate with Chinese clients
• Flexible working hours between 9am to 6pm
• Able to work independently and good team player in friendly working environment
• Working location: 362 Upper Paya Lebar Road (Near Hougang, Serangoon North)
• Base Salary + Commission

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Responsibilities:

• Develop and establish the project budget and schedule, including the analysis of costs and budget estimates.
• Identify the employer's requirements and create the project brief accordingly.
• Advise management on the selection and appointment of the project team.
• Oversee the appointment process for project consultants.
• Lead and coordinate the project team.
• Ensure projects are completed successfully, adhering to the set timeline, budget, and quality standards.
• Manage all phases of the project, from design to implementation and final completion, while meeting client expectations.
• Handle project financial management and provide progress updates to management.
• Attend project meetings and document meeting minutes.
• Prepare and present detailed progress reports on construction activities to management regularly.
• Oversee communication, integration, and flow of design and project information.
• Manage the delivery of design, project schedules, and construction critical path activities.
• Review proposed designs to ensure alignment with the project brief.
• Advise on procurement strategies, tender evaluations, and contractor selections.
• Monitor and report on project progress.
• Supervise on-site work to ensure adherence to set targets.
• Ensure project safety standards are in line with ISO45001 requirements.
• Maintain workmanship standards that meet industry best practices and project requirements.
• Provide detailed daily updates to management on project status.
• Manage the handover process upon project completion.

Requirements:

• Diploma/Bachelor's Degree in Engineering, or any equivalent professional qualifications
• Brings along at least 3-5 years of experience in building/construction related project experience
• Experienced in planning resources effectively and meet tight deadlines
• Able to adapt into a fast pace environment
• Team player with strong interpersonal skills

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Micron’s vision is to transform how the world uses information to enrich life for all.

Join an inclusive team that is passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation Micron is pursuing.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

As a Category Supplier Manager, you will be responsible for developing Category Strategy with respective internal partners and stakeholders. You will be conducting strategic sourcing initiatives, plan and execute negotiations using supplier and industry analysis, benchmark and cost management. Through management of the category strategy, you will also be building trusted partnerships with internal stakeholders, driving best in class, cost, supply and resilience.

Responsibilities:

Category Management & Strategic Sourcing

• Develop and implement Category Strategy
• Perform Market analysis including supplier landscape, capabilities and technology roadmaps
• Participate in supplier segmentation and strategic goal setting to improve value such as high revenue, spend reduction, purchasing efficiency, customer services and supplier management
• Recommend resource levels across procurement sourcing categories, projects and functions
• Drive sourcing requirements and supplier selection through decision matrix in support of technology development, cost reduction, performance improvement efforts and sustainability
• Facilitate co-development activities and collaboration with suppliers
• Implement processes to supervise partner satisfaction with key suppliers

Cost Management & Analysis

• Identify and evaluate category-specific savings/revenue levers
• Drive category savings/revenue and scorecard metric targets
• Provide market intelligence and category price trends to relevant internal partners
• Apply cost modeling (should-cost models, Total Cost of Ownership or other analytical techniques) to drive negotiation for assigned categories that are benchmarked and relevant to the global marketplace

Negotiation

• Lead and partner with collaborators in negotiations with suppliers for strategic sourcing events/RFQ process into bundled negotiation
• Lead or participate in negotiations for contract extensions and renewals, renegotiation of prices, transfers, etc
• Incorporate savings targets and contract requirements into negotiations
• Develop contract strategy for suppliers in assigned categories and build, negotiate, monitor and implement contracted terms and conditions to drive accountability to TCO performance commitments that transfer into beneficial business engagement

Business Partnering

• Partner with Customers to deliver Strategic Solutions for the assigned categories
• Develop and maintain expertise in the assigned spend categories through relationships with key partners
• Interact with Micron and Supplier executives
• Drive customer-centric approach to solving issues and representing Procurement

You are:

• Well-versed in Assembly Processes and Capital Procurement
• Experienced in a Category Management role, preferably in semiconductor or high-tech industry
• Demonstrate experience in Strategic Sourcing
• Strong in Negotiation and Communication skills

Qualifications & Skills:

• Minimum 5-8 years of experience in Procurement and Engineering
• Bachelor degree in Engineering with CPM/CPSN is an added advantage
• Proficient in written and verbal communication and presentation skills

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Centre Manager to join our team! In this role, you will oversee the daily operations of a call centre, ensuring that customer service goals are met and that the team delivers exceptional customer experiences. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

Job Responsibilities

*Liaise with and monitor service level of Call Centre, including preparing statistical reports for call centre operations

*Coach call center staff through challenging customer service issues.

*Assist team agents to handle enquiries hotline/emails and escalate cases to management

*Service audits on calls and provide detailed incident report on the interactions

*Analyse call center data and prepare reports for upper management.

*Evaluate staff effectiveness and performance annually or need basis.

*Lead team meetings and give presentations to executives.

*Develop monthly, quarterly, and annual call center goals and action plans.

*Prepare work schedules to ensure sufficient coverage.

*Create personnel and supply budgets for approval.

Working Hours

• 9.00am – 6.00pm (Monday to Friday), work from office.

Job Requirements

• Min Diploma or Degree holder

• Strong communication and interpersonal abilities.

• Supervisory experience in call center setting is required

• Excellent organizational and problem-solving skills.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas