This role will assist the Director of Community Enablement (CE) to provide leadership to the Dementia Singapore Academy, to ensure that education, training, research activities are in line with the overall strategic direction of Dementia Singapore (DSG).

He/she is expected to stay abreast of the local and global dementia care landscape and work closely with the Director of CE to engage strategic partners to deliver evidence-based, up-to-date educational materials, training courses and consultancy services to build capability and capacity in the dementia care sector. He/she will provide clinical guidance for research-related activities and ensures that research and evaluation studies involving DSG clients, carers, staff, and volunteers adhere to research governance.

Responsibilities

• Lead the Academy team by providing strategic direction for the development of training programmes and consultancy services for the Community Care sector.
• Manage the operational budget for the Academy and provide oversight ‘to the business operations of the Academy to ensure the smooth implementation of strategic plans and operational efficiency.
• Engage relevant stakeholders, curriculum developers, trainers and subject matter experts to guide the development of dementia care training programmes and consultancy services which are person-centred, evidence-based, and relevant to the needs of learners.
• Lead the development of DementiaHub.SG in partnership with the Agency of Integrated Care and other key stakeholders; and identifies relevant educational resources to be developed in collaboration with subject matter experts to build a Dementia Friendly Singapore.
• Collaborate with the Care Services - Service Development team to evaluate the feasibility of research and evaluation studies to be conducted within DSG.
• Lead research studies in collaboration with Institutes of Higher Learning, Research Institutes, and other external agencies.
• Supervise the Research Executive who provides secretariat support for the DSG Ethics Review Panel, which reviews new research and/ or evaluation studies involving DSG clients, carers, staff and volunteers.
• Provide training or consultancy services in the Head’s areas of professional expertise as a dementia practitioner, where relevant.
• Any other duties as assigned.

Requirements

• Postgraduate qualification in allied health, social work, nursing, gerontology, dementia studies, or other health related fields.
• Certification in learning design, assessment development or workplace learning preferred.
• At least 8-10 years of work experience working with persons living with dementia and their carers in the community care sector.
• Competent in training delivery, curriculum design and workplace learning approaches.
• Familiar with research design, research ethics and governance, and programme evaluation approaches.
• Experience in inter-agency collaborations, especially in the areas of eldercare, mental health or dementia.
• Experience providing training and consultancy services, and project management preferred.

Business Development Manager (Solar energy)

Basic Salary: $3000 – $4000 + Commission Scheme

Working Days: 5 days work week

Working Hours: 9AM - 6PM

Job Description

• Individual who hunts for business opportunities in Singapore and Regional
• Responsible for operational level understand of the requirement of the client, conduct site visits, site feasibility, solar system design and complete execution.
• Involved in business development and structure commercial agreements for Solar projects including reviewing terms & conditions of contracts.
• Liaise and collaborate with suppliers, customers, EPC partners and government.
• Sensitive to the market trend and customer needs to identify new business opportunities and develop clientele base and sales
• Any other duties as may be assigned by the supervisor from time to time

Requirements

· Candidate with experience in solar project execution will be in advantage

· Good knowledge of the solar/renewables energy business, ideally with experience in the Singapore market

· Strong business acumen, communication and coordination skills.

· Able to work under pressure and comfortable with some travelling.

· Ability to market research, risk management and business cooperation.

Key Responsibilities:

• Lead and manage cross-functional teams to execute projects within scope, budget, and timeline.
• Develop and implement project plans, strategies, and timelines to ensure successful project delivery.
• Conduct market analysis, identify opportunities, and formulate business strategies to expand the company's global presence.
• Collaborate with various stakeholders including engineering, sales, marketing, and finance departments to align project objectives with company goals.
• Utilize expertise in measuring devices, sensors, and related technologies to contribute valuable insights to project development and execution.
• Oversee project budgets, resource allocation, and risk management strategies.
• Foster relationships with international clients, partners, and vendors to support project success in diverse global markets.

Qualifications:

• Bachelor's degree in Business Management or a related field;
• Proven experience (9 years) as a Project Manager in a multinational or diverse cultural environment.
• Strong background in measuring devices, sensors, or relevant industries.
• Excellent leadership, communication, and interpersonal skills.
• Ability to adapt to different cultural contexts and work effectively in international settings.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving abilities.

Job Scope

Leads the regional Service and Customer Support needs of customers served. Develops and drives the service business to exceed annual revenue and profit targets. The role will involve direct management of the ICOS and SPTS service support resources and coordinating support from other support orgs to ensure a positive customer experience for Packaging Channel customers across all product lines.

Customer Service

• Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization
• Handles all facets of customer retention and satisfaction including participating in the resolution of customer concerns and defining and developing a customer contact strategy.
• Be proactive with customer management to identify potential areas of improvement and drive resolution (tool or customer service related)
• Coordinate factory support as required (BU, Product Support, Logistics, Sales, etc.)
• Manage local critical issues

Business / Finance

• Forecast and help manage yearly business revenue
• Plan, budget, and manage expenses to enable a balanced profitable service business
• Supports customers and promotes relevant CIPs and product improvements
• Understand all customer related agreements, equipment specifications, and Service Level Agreements
• Work closely with Account managers in the channel to drive P&S objectives (Product and Service)

General

• Analyzes operational processes, escalation procedures, and performs training gap assessments by finding opportunities for service delivery improvements and benefit to the customer / clients
• Liaises between customers and manufacturing, sales, field service, order processing and accounting to resolve status updates, production, delivery and billing inquiries
• Develop a solid understanding of the equipment base at your customer sites.
• Ensures adequate records and systems are maintained
• Track and review equipment, warranty, contract and escalation performance metrics
• Establish strong working relationships with other Business Units, Product Support, Regional Product Support, and Sales personnel
• Ensure all employees receive and maintain proper training
• Conduct performance reviews and appraisals for your team.
• Set clear goals for the team that support overall account goals and objectives
• Promote and role model safety in the workplace
• Adhoc special projects and tasks as requested by Management

Qualifications and Essential skills:

• Minimum Bachelor’s Level Degree and work experience of at least 10 years
• Strong customer orientation and advocacy
• Excellent project management, analytic and organizational skills
• Effectively communicate through writing and presenting in front of Senior Management
• Expertise in critical thinking and leadership with proven abilities in relationship management.
• Ability to work in a fast-paced environment on multiple tasks simultaneously
• Basic financial and budget management skills
• Ability to travel >25%

The Senior Manager applies advanced analysis skills and experience in principles of business process design to define appropriate customer solutions as well as to maintain relevant product group relationships and facilitate technical readiness around all products / go-to-markets for the practice by mentoring consultants and sharing best practices. The projects will involve retail, Finance, and Supply chain management domains. The incumbent will provide leadership for project delivery & development teams and will carry the ultimate responsibility for meeting the solution requirements.

• Develop and expedite business based upon BVPF products and localized solutions and manage program management office
• Overseeing solution delivery projects that may span across multiple areas, functions, and/or lines of business and roadmap planning.
• Develop and execute the strategy of BVPF business.
• Manage a team of Product/Solution members to execute BVPF Portfolio of Services to Customers, including new solutions development such as GenAI LLM Digital Assistant, in collaboration with NLS and NECAM.
• Overseeing the use of Subject Matter Experts (SMEs), Developers and Solutions Architects
• Developing and leading a team of technical delivery resources
• Allocating appropriate technical resources to projects and ensuring that both segregated and overlapping project team roles are identified and coordinated
• Ensure standard operating procedures and project guidelines are in place
• Ensuring a high-quality technical outcome for projects and products
• Designing, testing and implementing technical solutions to agreed standards
• Providing subject matter expertise
• Manage teams of offshore and onshore developers; assign and review allocated development tasks, develop and enforce development standards
• Lead end to end product development, determine optional solutions and plan system/architecture design
• Consider/contribute to project proposals and evaluate feasibility
• Any other ad-hoc duties as required or assigned

Experience

• Bachelor Degree in Software Engineering / Computer Science / Information Technology or equivalent
• At least 10 years of relevant experience, working knowledge of industry-specific best practices, and IT product and System Integration business experience in NEC HQ
• High knowledge of IT and AI&Biometris Platform productions
• Project Management, Business Planning, Marketing Analysis Knowledge
• Excellent communication skills, collaboration skills, self-motivation, and must have a strong team spirit.
• Excellent communication and leadership skills
• Creative problem-solving capabilities
• Ability to focus on deadlines and deliverables
• Highly organised and detail-oriented individual who produces results at high standards

Job Description

• Handle partial sets of accounts for multiple entitles
• Prepare journal entries and postings
• Assist in month-end closing
• Provide day-to-day assistance and administrative support to Finance department
• Suport audit related activities (eg. monthly stock count and annual stock take exercise)
• Opportunity to handle full set of accounts if perform well
• Other ad-hoc duties as assigned

Requirements

• Min LCCI Book-keeping / CAT or equivalent with computer literacy
• 2 years' relevant experience
• Familar with Microsoft Office (Word & Excel)
• Short Notice or Immediate Availability advantageous

Working Hours

Mon - Fri : 8.30am to 6pm

Overview of Company

Headquartered in Oslo, Norway, and with offices across the globe, Rystad Energy is an independent Energy research and business intelligence company providing data, tools, analytics, and consultancy services to clients exposed to the energy industry across the globe.

Rystad Energy has a range of global databases and research products for companies in the Oil & Gas, Energy Services, and Renewables sectors, as well as Investors, Investment Banks, and Governments. We also provide a range of advisory services for our clients with capabilities across the Energy value chain. 

Rystad Energy is a rapidly growing company providing the next generation analytical tools and advice for the industry. Rystad Energy combines a high-performance culture with a deeply collaborative ethos, providing ample opportunities for growth, learning, contribution, and career advancement. Read more at www.rystadenergy.com.

Overview of the Role

Rystad Energy is seeking a proven Account Manager with a strong track record of strategic account management and business development to manage, retain, and grow the firm’s largest Global Accounts in APAC. The ‘Senior Account Manager – Global Accounts’ will report to Senior Vice President, Head of Commercial – Asia Pacific, based in Singapore. We are seeking to fill this role in any of the following locations: Singapore/Kuala Lumpur.

The successful candidate will manage large complex accounts – i.e., the APAC entities of global energy companies (Super Majors, Majors, Large Independent E&P companies, Large Integrated Energy Companies, and Energy Services companies being the primary focus). He/she will drive the strategic commercial engagement with these Accounts, collaborating closely with the Global Account Management team and the regional Client Success Manager, to deliver value to these Accounts with the ultimate goal of achieving revenue growth.

Key Responsibilities

• Establish a vision for the relationship between Rystad Energy and our Global Accounts in APAC

• Act as a trusted advisor and adopt a consultative approach to sell our research and consulting solutions into Global Accounts in APAC
• Build a network of strong relationships with senior executives and influential stakeholders within Global Accounts to identify growth opportunities.
• Develop a robust knowledge of Global Accounts’ businesses.
• Develop and implement strategic Account Plans to maximize Account growth.
• Develop and maintain a strong pipeline of opportunities within the Global Accounts to drive revenue growth.
• Collaborate with the Global Account Management team to manage and grow Global Accounts in APAC
• Work closely with the Global Accounts Client Success Manager to service and grow the Global Accounts, acting as “One Account Team”.
• Work closely with internal cross-functional teams – Marketing, Research, Client Solutions, Consulting – to drive engagement, value, and growth with Global Accounts in APAC
• Use the CRM system to manage opportunity pipeline, Account information, and engagement plans.
• Share customer feedback about our solutions and competitor intelligence with key internal stakeholders.
• Identify areas of risk and develop appropriate contingency plans to retain Accounts.
• Constantly promote the Rystad Energy brand and values externally in all interactions with Accounts

Experience and Qualifications

• Candidate must be able to work in Singapore or Malaysia – existing Employment Pass holder; Permanent Resident; Citizen
• Minimum of a Bachelor’s Degree
• Between 8 to 12 years of Key Account Management experience within the Energy industry
• Specifically, experience in selling subscription services in the market intelligence services sector within the Energy industry.
• Proven track record of surpassing sales revenue growth targets through effective and efficient strategic account management
• Solid network of relationships across APAC, especially in South-East Asia and Australia, within the Energy industry
• Ability to engage with individuals across all levels within target organizations, including Senior Management/C-Suite
• Experience in internal stakeholder management – i.e., collaboration with cross-functional teams internally to drive client engagement externally

Candidate Profile:

• Possess excellent relationship management and selling skills.
• Possess strategic vision and planning capabilities.
• Possess excellent commercial and negotiation skills.
• Possess excellent interpersonal, communication, and presentation skills.
• Be a consultative problem solver and an excellent team player.
• Be driven and tenacious.
• Possess a strong knowledge of the energy sector.
• Be willing to travel across APAC.

FUNERAL ASSISTANT

• To supervise and assist in the collection of deceased from House, Hospitals,

Home, Wharf, Port, etc.

• To ensure that the name tag is on the ankle of the deceased.

• To supervise and assist in dressing and placing the deceased into the

casket.

• To ensure that the pallbearers and staff do not take anything from the

mortuary or belongings of the deceased.

• To supervise and assist in sending the casket and the deceased to the

destination of the funeral wake area.

• To perform Emcee service as and when requested by the customers.

• To supervise and conduct the funeral at Choa Chu Kang Cemetery, Tse Tho Aum,

Kong Meng San, Mandai Crematorium, etc.

• To check and help out in the cleaning and washing of all funeral accessories,

parlors toilets, staircase, garage, windows, etc. and tidy up the area.

• clean the hearse and van assigned to you.

• To cover compulsory overtime whenever requested by the Company.

• To drive all vehicles according to the validity of the driving license as assigned

by the management, where applicable.

• coordinate with the relevant departments for further delegation of

assignments.

• To supervise exhumation procedures both theory and practical.

• assist in the collection & transferring of ashes.

• To assist in the sea burial.

• assist in spa treatment for the deceased.

• To liaise with bereaved families for the arrangement of collection, sending, and

funeral procedure of their loved ones (deceased).

• assist in administration duties whenever required and take up changes in

assignments allocated by the management.

• To carry out general cleaning as assigned by the management.

• The management can change your contract job specification at any

time.

• The management can change your contract job specification at any

time whenever deemed necessary.

• Requirement: Need speak fluent in Vietnamese
• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

The Company:

Our client is a well-established and growing telco operator. With their expansion scheme, they are now looking for a Infra Project Manager.

As a Infra Project Manager, you will be responsible for the following:

• Ensure that the team conducts health check, conduct infrastructure monitoring, handle customer queries, investigate incidents, resolve, apply fixes and ensure they are tracked until closure.
• Involve in transitions between the project and operation teams.

• Engage at all levels of customer’s relationships.
• Establish and maintain strong relationships within a customer’s organization and escalate if needed.
• Comfortable leading meetings presenting to Customers, Partners/vendors and internal stakeholders.
• Simultaneously driving multiple short-term/long-term complex projects with tight deadlines.

• Knowledgeable/experienced in IT operations.
• Strong understanding of Infra
• Project Management experience within a fast-paced high-volume environment is a must.
• Ability to influence others, gain commitments and ensure accountability.
• Strong collaboration, communications, and leadership skills
• Detail oriented with a structured organized mentality.
• High energy, self-starter comfortable with ambiguity in a fast-paced challenging environment.
• Excellent direct-report management skills to ensure timely and accurate reporting.

• Contract completion bonus.
• Allowances.

The Customer Engagement Manager is responsible for owning the international franchisee relationship and recommending tactics and products to improve overall performance and profitability as it relates to a master franchisee’s technology profile. They are expected to build healthy relationships with international master franchisees, analyze, consult, educate, and propose solutions for technical implementations. The Manager will oversee a team of technical consults and be the main point of contact for all technical implementations and monitor any issues or concerns. They are responsible for developing customer service strategies, partnering with technical delivery managers for successful rollouts, and overseeing the resolution for any concerns or issues.

RESPONSIBLITIES

Manage a Portfolio of International Master Franchisees and Consult on Technology Solutions  

• Manage relationships with international master franchisees to assess their current needs and recommend solutions and new technology products that increases productivity and profitability of their business.
• Facilitate quarterly international master franchise meetings with DPZ leadership, sales engineers, and technical consultants to review technology business; set objectives and identify shortfalls in customer engagement.
• Proactively lead and drive discussion with markets and DPZ teams, follow up on action items and ensure they are successfully executed.
• Lead and develop proposals for new opportunities and negotiate contracts.
• Be a champion for our international franchisee’s success and advocate for them so they can achieve their business objectives and goals.

Analyze Business Opportunities and Propose Recommendations

• Lead the education of international franchisees about the value, benefits, and features to implement to solve business critical problems.
• Conduct quarterly business reviews and identify areas of opportunities.
• Assess against KPIs and metrics that drive increased profitability and recommend technology solutions that focus on growth
• Analyze existing customer engagement process and execute it successfully for international master franchise.
• Analyze market gaps to find opportunities for growth in specific markets.
• Partner with sales engineers and technical consultants to gather requirements, scope and present implementation plans to the customers

Monitor Implementation of Solutions, Mitigate Risk or Issues and Oversee Customer Feedback Program

• Manage all aspects of projects, including delivery, communication, and successful rollout and partner with cross-functional teams on execution.
• Act as Domino’s store technology expert and provide support to international stores
• Manage and implement standard process and tools to be used consistently for managing customer projects simultaneously.
• Ensure compliance adheres to the terms and conditions listed in franchisee contracts.
• Partner with international master franchisees and collect regular feedback, build action plans and coordinate with teams to resolve any complaints.
• Collaborate in developing a best-in-class customer success and feedback program and implement with our international master franchise and internal teams