Deployment & Customer Success Manager

About Us

Mesh Bio is a leading digital health company revolutionizing healthcare delivery through advanced analytics solutions. Mesh Bio has received international recognition and accolades.

Our platform leverages predictive models to improve patient outcomes, helping healthcare providers offer more personalized, data-driven care. We are looking for an experienced professional to lead the deployment of our cutting-edge software solutions to healthcare providers.

Role Overview

The Deployment & Customer Success Manager will be responsible for overseeing the deployment process of Mesh Bio’s analytics software to healthcare providers and ensuring the ongoing success of our customers. This individual will lead a cross-functional team, ensuring that software deployments are executed efficiently, on time, and in alignment with healthcare standards. The role requires a balance of strategic oversight, technical understanding, and the ability to manage multiple stakeholders within healthcare environments.

Key Responsibilities

1. Lead the Deployment Team:
Manage and mentor a team of solutions architects, solutions engineers, customer success specialists, to ensure successful deployment and integration of software solutions.

2. Oversee End-to-End Deployment Process:
Develop and manage deployment timelines, ensure project milestones are met, and coordinate resources to deliver high-quality software solutions to healthcare providers.

3. Stakeholder Management:
Act as the primary point of contact for healthcare providers during the deployment process, addressing concerns and ensuring client satisfaction.

4. Cross-functional Collaboration:
Work closely with the product, engineering and platform teams to ensure seamless software deployment, integration, and post-deployment support.

5. Risk Management:
Identify potential roadblocks in the deployment process and develop risk mitigation strategies to ensure projects are completed on time and within scope.

6. Quality Assurance:
Ensure that all deployments meet the highest standards for quality, reliability, and compliance with healthcare regulations.

7. Continuous Improvement:
Implement and refine deployment processes and best practices to improve efficiency and reduce deployment timelines.

8. Reporting & KPIs:
Provide regular reports to senior management on deployment progress, resource utilization, and client feedback, and develop key performance indicators (KPIs) to measure team success.

Qualifications & Skills

Experience:

o 3+ years of experience in digital transformation in healthcare workflows.

o Prior experience deploying software solutions in healthcare or a regulated environment is highly preferred.

Project Management:
Strong project management skills, with a track record of successfully delivering complex projects on time.

Leadership:
Proven ability to lead and develop cross-functional teams, foster collaboration, and drive results.

Technical Knowledge:
Strong understanding of enterprise software architecture, deployment strategies, and integration methodologies.

Healthcare Expertise:
Familiarity with healthcare industry standards, clinical workflows, and regulations, including data privacy and security requirements.

Communication:
Excellent interpersonal and communication skills, with the ability to effectively manage client relationships and navigate technical discussions with non-technical stakeholders.

Problem Solving:
Ability to anticipate challenges, make informed decisions, and implement solutions in high-pressure environments.

Education

· Bachelor’s or Master’s degree in a relevant field such as Life Sciences or Information Technology

· PMP, PRINCE2, or other project management certifications are a plus.

What We Offer

- Opportunity to work on cutting-edge digital health solutions with a global impact.

- A dynamic and collaborative work environment.

- Competitive compensation and benefits package.

- Career growth and professional development opportunities.

How to Apply

If you are excited about shaping the future of digital health and have the skills and experience we are looking for, we would love to hear from you! Please send your resume and a cover letter outlining your qualifications and motivation to [email protected].

Mesh Bio Pte Ltd is an equal opportunity employer and is committed to fostering an inclusive workforce. We do not discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe in attracting, developing, and retaining a diverse team of talented individuals. Our hiring decisions are based on qualifications, merit, and business need. We encourage individuals from all backgrounds to apply for opportunities with us.

Join us in our mission to create an inclusive and welcoming environment where everyone can thrive and contribute their unique perspectives and talents.

About the Role

As an integral member of our Marketing team, the Principal Marketing Manager, ASEAN, you will be responsible for strategic marketing planning and hands-on program execution for the region!

A standout teammate within ASEAN and regional marketing to develop and share best practices to up-level marketing skills with the team.

Collaborate with global and regional teams to weave together multiple marketing disciplines that speak to the needs of our buyers and are brand consistent. Align and drive various external and internal teams working on the campaigns through regular cadence calls to communicate project results and attribution.

Develop and execute:

• Integrated marketing programmes including channels such as digital and in person events within ASEAN.
• Country-based plans with sales and other internal team members, in line with business priorities and goals.
• Project plans, schedule and progress to achieve targeted outcomes of campaign.

About You

A self-starter and passionate marketing professional with good track record to deliver commitments on time while achieving or exceeding business goals!

10 - 15 years' of B2B Marketing enterprise software experience in ASEAN market, with strong ability in driving marketing strategy that is country based and/or various segments such as enterprise, mid-market and SME in ASEAN.

Thrive on building solid peer relationships in order to influence key team members, with proven executive customer engagement experience in SaaS space.

• Strong communicator with outstanding organizational skill; ability to multi-task with great attention to details.
• Good knowledge of various marketing systems including Salesforce.com and Marketo.
• Ability to speak Bahasa as added advantage
• Willing to travel within ASEAN extensively; APJ and HQ (USA) occasionally.

If you’re interested in this opportunity, we ask that you update your resume to best reflect our requirements. Doing so will help us better assess your suitability as a candidate.

Workday is proud to be an equal opportunity workplace.

Incident Management:

• Quickly drive incidents to resolution.
• Coordinate efforts across L2 and L3 support teams for timely incident resolution.
• Escalate cases involving process failures that delay resolution or result in SLA breaches.
• Attend regular incident review meetings to ensure open incidents are addressed promptly.
• Generate periodic service reports for stakeholders.
• Analyze incident trends to identify opportunities for improvement.
• Ensure incidents are documented accurately according to the Incident Management process.
• Monitor and report on Incident Management KPIs.
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Problem Management:

• Lead root cause analysis sessions to identify fundamental issues and preventive measures.
• Track follow-up actions to ensure timely resolution of problem tickets.
• Analyze and log problem tickets for future reference.
• Serve as the gatekeeper for all known errors.
• Monitor and report on Problem Management KPIs.

Qualifications:

• Minimum 5 years of experience in incident and problem management within a large organization.
• Excellent communication skills, capable of conveying complex information clearly.
• Interpersonal abilities to manage customer relationships effectively.
• Analytical mindset with the ability to navigate complex technical and process-related issues.
• Self-driven and capable of working independently.
• Experience in a regulated industry.
• ITIL 4 certification.
• Experience with ServiceNow is advantageous.

(WEST REGION) - Pioneer sector

Company 2ways transport provided

Job Description:

Coordination & Planning

• Develop and implement import strategies and procedures
• Co-ordinate with suppliers and third-party logistics to ensure smooth import operations
• Ensuring third party logistics clear and unstuff the import containers on time
• Ensuring third party logistics provide unstuffing report on time
• Monitor, track and follow up shipping schedules with suppliers to ensure timely and accurate delivery. Update the shipping schedules in Navision
• Send updated import schedule report to management and R&D team weekly
• Update management and R&D team whenever there is a revise in vessel schedule or new shipping info
• Monitor and ensure supplier provide the shipping documents on time for customs clearance
• Transfer of Raw Material & Finish Product
• To lead and manage end-to-end operational activities for transfer of raw material/finished product between warehouse and production plant.
• Monitor and ensure claim for damage bag during transfer being submitted to insurance company or 3PL
• Monitor and ensure sample bag being transfer promptly to 5PW for sampling after unstuffing
• Monitor and ensure transfer activities being updated to Navision on time
• Import shipment plan to plan monthly import shipment activities and warehouse storage allocation to drive cost saving and warehouse optimization. Ensure that warehouse is fully utilised before engaging 5PW
• Prepare inventory aging and follow up on aged stocks, torn and sample stocks.
• Prepare monthly inventory forecast report

Regulatory compliance

• Ensure that all import activities comply with applicable laws and regulations, company’s Standard Operating Procedures and ISO Standards.
• Stay updated on changes on the applicable laws and regulations.

Logistics Management

• Oversee the transportation of goods from the point of origin to the destination
• Monitor and track shipments to ensure timely and accurate delivery

Documentation and Record‐Keeping

• Maintain accurate records of all import transactions and documentation
• Ensure proper documentation is prepared for customs and regulatory agencies
• Handle and resolve any discrepancies or issues related to shipment documentation

Cost management

• Develop and manage the budget for import shipping activities.
• Analyze shipping costs and identify opportunities for cost reduction and efficiency improvements.
• Monitor and report on shipping expenses and performance
• Verification of invoices from 3PL that related to import shipment, storage & transfer activities

Problem Resolution

• Address and resolve any issues related to shipments, such as delays, damages, or discrepancies
• To ensure promptly feedback receive from 3PL regarding any quality issue and/or shipment issue to the suppliers
• To submit claim and/or feedback quality issue and/or shipment issue to supplier
• Act as a liaison between various parties involved in the import process to resolve conflicts or issues

Team Management

• Supervise and provide guidance to the import shipping team.
• Train team members on best practices, regulations, and procedures.
• Conduct performance evaluations and manage team development. Address and resolve any issues related to shipments, such as delays, damages, or discrepancies.

Technology and Systems Management

• Utilize import management software and systems to track shipments and manage documentation.
• Stay informed about technological advancements and implement new systems or tools to improve efficiency.

Risk Management

• Identify and assess potential risks related to the import process.
• Develop and implement risk mitigation strategies to minimize disruptions.

Requirements

• Bachelor’s Degree or Diploma in Purchasing/Supply Chain / Logistics or equivalent related qualification
• Minimum 7 years of relevant managerial experience in manufacturing or relevant industry
• Proficient in Microsoft office applications and other relevant software (e.g. Navision)
• Strong written and verbal communication skills
• Able to multi-task in a fast-paced environment
• A dynamic team leader with a positive working attitude. Able to organize and lead a small team to attain business excellence

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(EAST REGION) - changi

The Business Development Manager is a key contributor to business activities relating to Sales within the stated geographical region. The role will primarily involve hunting, winning, and acquiring new business and customers for the organisation, lead the engagement and grow assigned customers, lead, and prepare customer quotations and proposals, increase the organization's revenue, volumes and gross profit, execute business development strategies and tactics, and assist management and leadership in the formulation of sales planning, tactics and strategies when required.

Primary Functions

• Hunt, win and acquire new business and customers for the organization (Note that this is a pure hunting role)

• Lead the engagement and grow assigned customers in country

• Maintain positive and close relationships with all assigned customers

• Lead and prepare customer quotations and proposals

• Meet targets and/or increase the organization's revenue, volumes, and gross profit

• Execute business development strategies and tactics

• Assist management and leadership in the formulation of sales planning, tactics and strategies when required.

• Interact with local and regional product teams (including Air, Ocean, and others) on securing the best rates in the market for customer proposal purposes.

• Manage and analyze the performance of owned customers, identify the need for action and execute these actions

• Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary Functions

• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives.

• Work on tenders/RFQs/Bids if required

• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others

• Contribute ideas on process improvements & implementation of related improvements.

• Internal stakeholder management

• Execute and manage all other jobs as assigned by immediate and dotted line superiors.

Job Requirements:

• Degree level or equivalent / diploma

• Certification in Logistics and/or Supply Chain would be an added advantage

• Min. 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.

• Pure hunting role. Working knowledge of freight forwarding and/or logistics related operations and selling process is a MUST.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:

• Build business development strategies to improve sales opportunities in our target markets locally in Singapore
• Build and maintain contact with all existing customers to ensure high level of customers satisfaction
• Identify high potential existing accounts to target for growth as well as identifying and converting new account opportunities
• Handle customer negotiation, follow up on enquiries and closing of sales in an effective and efficient manner
• Conduct domestic sales visits in the pursuit and development of strategic sales
• Build strong relationships with customers and their service teams and implement renewal proposals for the existing products.
• Regularly visit existing customers, and follow-up customer to increase our maintenance sales.
• Monitor competitor activities and new developments
• Continuously strive and find opportunities for continuous improvement
• Generate monthly sales report, forecasts and market information
• Participate in oil and gas related exhibition or other related sales events when required
• Any other ad-hoc tasks assigned by management

Requirements:

• Min Diploma in Business / Sales and Marketing
• Must have at least 2 to 3 years’ experience in sales of gas detection instruments in oil, gas, petroleum, semiconductor or related industries.
• Experience and proven track record of technical solution sales.
• Track record of sales within the Oil and Gas market in Jurong Island is an added advantage.

Interested candidates, please send your updated CV to [email protected]

Tempserv (06C3745)

R1983591

About Publicis LeONE
Haleon is one of the most significant global new business wins in Publicis Media history. They chose us because they saw a model that was fit for their future. To deliver, we have built a new model for them called Publicis LeONE. This unit brings three unique assets that will power their transformation:

• Connected Experts: Talent from across our organization with expertise in pharma, consumer strategy, digital business transformation and more, working together in a modern agency network
• Centralized Data: Empowering single source truth through the creation of a Global Data Hub which efficiently leverages our expert resource in India
• Global Technology: A powerful end-to-end marketing platform through Publicis PeopleCloud to drive more profitable growth for Haleon

Description

The Programmatic and Social Senior Account Manager owns the strategic planning and implementation for his/her assigned brand. This position is both strategic and tactical in scope, requiring the Programmatic and Social Senior Account Manager to independently generate strategic insights for the campaigns in his/her portfolio and implement campaigns with the support of Campaign Specialists. This is a regional role in-charge of market/s within SEA, HK and TW.

You will be responsible for responding to briefs in a timely and efficient manner, providing detailed rationales and media plans, ensuring the correct setup and implementation, and providing direction and management to the Campaign Specialists.

The Programmatic and Social Senior Account Manager acts as the vertical expert specializing on programmatic and social digital channels. This role requires deep understanding of the product and latest innovations and within the area of expertise. He/She will be responsible for the articulation of the recommended strategies, best practices and guidelines, and providing opportunities for innovation.

The ideal candidate will have prior online trafficking and campaign management experience, strong analytical and communication skills, and prior experience with bid management platforms and active campaign optimization.

Key Responsibilities:

• Work with Campaign Specialists to manage end-to-end execution of programmatic buys: understand business objectives and provide strategic recommendations as well as campaign set up, QA, analysis, and optimization.
• Partner with the larger delivery team on campaign measurement reporting and insights generation.
• Provide regular insights to Agency account teams detailing performance, campaign optimizations, and new opportunities and manage monthly bill/pay and spend reporting in coordination with the Performance Lead and specialist teams.
• Participate in regular knowledge sharing sessions to provide content, discuss learnings and propose new strategies for optimizing and enhancing campaign performance.
• Work closely with media partners in developing, articulating and onboarding Haleon brands to innovative projects and Alphas/Betas and position the brand as a leader within the space.
• Ensures that his/her Campaign Specialist team is fully trained on all aspects of campaign implementation, QA, reporting and insights generation.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Job Responsibilities

• Being part of our Global HQ Team to drive our core LCL cargo consolidation business with a strong international worldwide presence.
• Assist in the management and supervision of the group network of offices performance.
• Assist in agency network collaboration and fostering partnership, to expand our global representation and footprint.
• Build domain knowledge expertise in regional development and keep abreast of the market conditions, competitive landscape and business outlook.
• Monitor existing and develop new trade lanes, and identify new business and product development potential.
• Carry out business analysis with our in-house system of statistics collation.
• Support in the group’s strategic development through management of special projects.

Job Requirement

• Possess a Degree/Diploma from a recognised tertiary institution.
• Relevant working experience in NVOCC, freight forwarding, logistics, supply chain or shipping industry.
• Proficient in Microsoft Office.
• Good writing and communication skills.
• Excellent interpersonal, organizational and time management skills.
• Ability to engage with various internal and external stakeholders.
• Opportunities for overseas business travel.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of F&B industry
• have relavant certificate/diploma
• 
  
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

• Permanent headcount, based in Singapore
• Leading global fund manager
• Candidates must have grant, programme management or project management experience

Responsibilities would include:

• Oversee the entire lifecycle of Technical Assistance (TA) projects, including fundraising, planning, proposal review, service provider engagement, monitoring, marketing, and documentation to enhance portfolio companies’ operational effectiveness, financial returns, and risk mitigation
• Develop annual work plans, manage TA service providers' database, review their Scope of Work, oversee procurement processes, conduct assessments, and handle proposal reviews, approvals, and contractual documentation
• Ensure smooth coordination between the Fund, investors, portfolio companies, and investment committee, ensuring TA interventions are delivered on time and within budget.
• Act as the main point of contact for program-related issues and liaise with the Fund Manager team for compliance and finance matters.
• Collaborate with the Fund Manager to create and execute fundraising strategies, work with donors during due diligence, and assist in onboarding new donors
• Track project progress, identify issues, and prepare reports. Measure the impact of interventions and promote knowledge sharing among stakeholders.

Profile of ideal candidate:

• Bachelor’s degree in any discipline
• At least 5 years of Grant / Project Management / Programme Management experience in international development, particularly in emerging markets
• Expertise in business development services, management consulting, procurement, and managing service providers / technical advisors
• Experience in philanthropic programs is a plus
• Strong organizational, analytical, problem-solving, and communication skills, with a focus on detail and managing multiple projects effectively

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22498/FB.

Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.
Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Company Overview

ESET develops software solutions that deliver instant, comprehensive protection against evolving computer security threats. We pioneered and continue to lead the industry in proactive threat detection. ESET NOD32® Antivirus, our flagship product, consistently achieves the highest accolades in all types of comparative testing and is the foundational product that builds out the ESET product line to include ESET Smart Security.

Sold in more than 202 countries and territories, ESET has global headquarters in Bratislava, Slovakia, with distribution headquarters for the Americas located in San Diego, California.

The APAC region has its base in Singapore and regional offices in Tokyo, Sydney, the SAARC region and is represented by an extensive global partner network.

Get to know us better – ESET.com, YouTube, Twitter, LinkedIn

General Position Overview

Our Online Business Manager will be required to drive initiatives coordinating with internal teams to ensure all digital spend delivers effective ROAS whilst maintaining high brand standards.

Supporting the Marketing Director, our Online Business Manager will be responsible for the deployment of effective digital activity working closely with the our teams at HQ and third-party resources. The role will be responsible to online advertising, acquisition and online sales performance in line with the strategy in Australia.

This role requires a deep proven ability to drive sales through impactful sales analysis through close partnership with the Channel sales organization for APAC.

Additionally, the Online Business Manager will be responsible for:

• Analyzing and interrogating the digital marketing performance on a weekly basis with online revenue target responsibility.
• Liaising and managing the relationship between ESET Australia, APAC marketing and Global digital teams.
• Reporting on the effectiveness of the digital marketing and acquisition and making recommendations for improvement.
• Responsible for forecasting, online budget planning (incl. media planning & buying) and performance monitoring with regards to the budget allocation efficiency
• Staying on top of the latest trends in the digital space to inform future direction.
• Working with our Marketing Analyst on data requirements.
• Providing insight on consumer behavior in the digital space which could inform the creative route.
• Work with our in house designer on developing engaging and impactful content for our digital campaigns.
• To manage the strategic development of ESET Australia’s social media presence.
• Work closely with the teams in Australia to monitor retention rates.

Experience

• Proven work experience as a Digital Marketing Manager or similar role
• Solid experience coordinating successful online sales and marketing campaigns
• Strong digital marketing and advertising skill to include knowledge of key SEO principles, a understanding of the metrics and measures for digital marketing (Social, Display, PPC and Video).
• Strategic planning skills
• Solid analytical and reporting skills

The Company

A well-established global leader in the retail/consumer goods sector is seeking a proactive Legal Manager/Counsel to join its dynamic and multinational team in Singapore. This is an exciting opportunity for a motivated individual to grow within a supportive environment that reports directly into the general counsel.

Responsibilities

• Support the general counsel in daily operations, working closely with departments such as sales, marketing, and operations.
• Manage and roll out legal and compliance training across regional hub offices, with a focus on commercial, purchasing, and regulatory matters.
• Draft, review, and coordinate contracts, ensuring compliance with legal standards and company policies.
• Assist in the development of internal control initiatives and anticipate legal and reputational risks, especially around data protection.
• Facilitate cross-functional projects, ensuring that processes meet legal and compliance standards.
• Collaborate with regional and global teams, helping to create and implement efficient ways of working.
• Play a key role in the legal aspects of business partnering, especially within the context of the China market.

Requirements

• Ideally at least 3 years of relevant legal experience (law degree and above). No requirement to be a qualified lawyer. Paralegals and commercial contracts negotiators are welcome.
• Proficiency in Mandarin Chinese (written and spoken) is a must to assist with China market-related legal matters and staff training.
• Prior experience working in-house or in private practice, with a demonstrated ability to manage stakeholders and operate independently within a small team.
• Strong organizational skills and attention to detail, with the ability to juggle multiple tasks and meet deadlines in a fast-paced environment.
• A business-oriented mindset, with a willingness to learn about global consumer trends, digital platforms, and regional legal challenges.
• Willingness to travel occasionally within the region, particularly to China.

Benefits

• Employee share scheme access after three years.
• Professional development opportunities, including mentoring and training programs.
• Flexible work-life balance, with additional benefits such as free product offerings.

This is a great opportunity for a motivated legal professional looking to take the next step in their career within a global FMCG organization.

Overall Responsibilities:

• Perform incoming inspections/analysis or 1st article inspection on raw materials/components according to written procedures and spec control drawings.
• Maintain instrument calibration system, documentation and procedures
• Will apply world-class techniques (Six Sigma, Anova, Taguchi, SPC, Gauge R&R etc.) to ensure the development of robust, predictive quality systems which are easily transferable and maintainable in a production environment.
• Prepares and utilizes basic hand tools and machines including but not limited to power screwdriver, ruler, soldering iron, clamp machine, heat gun, solder pot, crimpers, pinning machine and automatic wire striper.
• Manage and maintain the QA laboratory.
• Support the internal/supplier auditing function to ISO Quality System requirements. Audit/review/approve final product/assemblies prior to acceptance into finished goods inventory; process associated shop folder documentation.
• Coordinate the day-to-day inspection support for validation requirements and ensure completion of inspection requirements to ensure timely completion of project timelines.
• Create Certifications of Analysis/ Conformance, as required.
• Meet daily quality inspection output & quality requirements.
• Perform any other duties assigned by superiors.

Requirements:

• Minimum ITE/ Diploma preferably in Engineering courses
• Basic understanding/ reading of CAD drawings
• Microsoft Office skills required.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Description:

• Review journal entries, accruals, and account reconciliations.
• Ensure financial statements are accurate each month, quarter, and year.
• Analyze property performance in terms of profitability, occupancy, lease renewals, and ROI; recommend ways to improve financial results.
• Strengthen internal controls and compliance processes.
• Coordinate with auditors for statutory audits.
• Monitor compliance with bank loan agreements.
• Manage accounts payable and receivable, ensuring invoices and payments are processed accurately and on time.
• Conduct reconciliations and resolve any discrepancies with property managers.
• Work with property managers to create annual budgets and cash flow forecasts.
• Track budget performance and analyze variances, sharing insights with stakeholders.
• Prepare quarterly fund requests based on cash flow.
• Review lease agreements and ensure accurate recording of lease transactions and rent adjustments.
• Collaborate with property managers on billing and collection of tenant payments.
• Ensure compliance with tax regulations, including GST and corporate income tax, in coordination with tax agents.
• Assist in preparing statutory records and filings with company secretaries and lawyers.
• Assess finance processes and suggest improvements.
• Handle ad-hoc projects as assigned.

Job Requirement:

• Bachelor’s degree in Accounting, Finance, or related field; CPA preferred.
• At least 5 years of experience in property management or real estate accounting, ideally in real estate private equity or REITs.
• Strong knowledge of IFRS.
• Familiarity with Singapore tax laws and property assessments is a plus.
• Proficient in property management systems (e.g., Yardi) is advantageous.
• Excellent analytical skills and attention to detail.
• Strong communication skills for collaboration with teams and stakeholders.
• Ability to prioritize tasks, work independently, and meet deadlines.
• Team player with good multitasking abilities who seeks solutions proactively.
• More experienced candidates may be considered for a Finance Manager role.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Job Description

· Undertake external audit in various industries for small to medium size companies.

· Opportunities for overseas audit assignments

· Good understanding of the relevant business and risk management issue.

· Familiar with Singapore regulatory and reporting environment

· Able to handle assignments independently

· Prepare audited / unaudited financial statements and tax computation

· Able to work independently under tight deadlines to gain exposure

Requirements

· Possess Degree in Accountancy / ACCA or ACCA finalist

· Minimum 1 year local Audit experience.

· Able to perform good quality work in a capable, efficient and appropriate manner.

· Responsible with good work attitude and integrity.

· Good communication and interpersonal skills.

* Perform massage treatment include back , shoulder & body massage for unisex customer .

* Provide treatment according to company operating procedure and service standard .

* Manage appointment and keep on time .

* Responsible for house keeping , maintenance and cleanliness at all times.

* Must have passion on their work and be positive at all time .

* Need to have a good attitude and attentive to what customer need at all time .

* Present a warm , gracious and professional qualities to all customer and staff .

* Able to build a Long term customer relationship .

* Maintain self discipline on personal hygienic and cleanliness at all time .

* Must be presentable and willing to learn and upgrade .

* Related experience as a Therapist / Beautician / masseur is an advantage .

* To Ensure working environment is in good condition and order .

* Must be flexible and cooperative to work as a team and interaction with Co-worker .

Job Description:

1. Social Media Management

• Assist the marketing team in developing and managing a compelling and engaging social media content strategy for the Group’s platforms.
• Explore new platforms to increase online engagement and visibility.
• Maintain, monitor, and engage in social media community discussions.

2. Digital Marketing Support

• Support the development and management of attractive email campaigns and promotional materials to boost sales and drive traffic to the website and social media platforms.
• Monitor, collect, and analyze data from digital marketing platforms (e.g., impressions, unique visits, followers, link clicks, weekly sales).
• Assist in planning and executing online advertising campaigns (e.g., Google Ads, social media ads) to maximize reach and conversions.

3. Market Research and Trend Analysis

• Identify and report on digital marketing trends and market activities.
• Conduct competitor analysis to keep the brand competitive and up-to-date.
• Propose potential media and marketing campaigns and partnerships.

4. eCommerce and Website Maintenance

• Assist in the maintenance and updates of marketing and eCommerce platforms (e.g., website, Oddle, Deliveroo).
• Update website content and copy, ensuring consistency across all brand websites and web stores.
• Assist with menu changes and updates.

5. Visual Content Development

• Collaborate with the Photographer/Graphic Designer to create attractive visual content for email campaigns and ads.
• Support the development of marketing materials, including brochures, banners, and other collateral.

6. Campaign, Calendar, and Collateral Management

• Support the development of engaging electronic direct mail (EDM) campaigns and promotional materials.
• Manage monthly social media and marketing calendars, including content scheduling, promotional timelines, and event coordination.
• Assist in planning and organizing marketing events, product launches, and brand activations.

7. Coordination and Collaboration

• Coordinate with media and third-party marketing partners for promotions, event advertisements, and write-ups.
• Work closely with management to achieve business goals and develop consistent messaging across brands.
• Support brand partnerships and represent all brands in relevant initiatives.

8. Administrative Support

• Assist in managing marketing budgets, tracking expenses, and reporting on campaign performance.
• Handle administrative tasks such as calendar management, meeting scheduling, and preparation of marketing reports.

9. Other Responsibilities

• Handle additional tasks as and when assigned, ensuring effective support to the marketing team in strategic planning and execution.

Requirements:

• Diploma or Degree in Marketing, Communications, or related field preferred.
• Experience or internship in digital marketing or social media management is an advantage.
• Familiarity with eCommerce platforms and content management systems.
• Strong organizational skills with the ability to manage marketing calendars and multiple tasks efficiently.
• Proficiency in using social media platforms, analytics tools, and online advertising platforms.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a team environment.
• Fresh graduates with no experience are welcome.
  

Job Description

· Undertake external audit in various industries for small to medium size companies.

· Develop good understanding of the relevant business and risk management issue.

· Familiar with regulatory and reporting environment

· Handle assignments independently

· Prepare audited / unaudited financial statements and tax computation

· Be prepared to work independently under tight deadlines to gain exposure

Requirements

· Possess Degree in Accountancy / ACCA or ACCA finalist

· Minimum 1 year Audit experience.

· Able to perform good quality work in a capable, efficient and appropriate manner.

· Responsible with good work attitude and integrity.

· Good communication and interpersonal skills.

Location: Tuas Link & Kranji

Job Responsibilities:

• Assist the HR Manager to oversee the Administrative and HR Department & managing the full spectrum of HR and Administrative duties.
• Assist in payroll-related matters.
• Assist the manpower recruitment cycle.
• Responsible for work pass administration such as work pass application, renewal, cancellation, and issuance.
• Perform daily HR duties from on-boarding to off-boarding.
• Coordinate with the HOD on hiring plans, resignations, confirmation, and all HR-related matters.
• Maintain and ensure proper documentation of employee database and personnel files.
• Administer training-related matters including coordination or enrolment of the course, update & maintain training records, etc.
• Provide advice and handle all employee inquiries on HR-related matters.
• Responsible for the licensing renewal such as BCA work head.
• Monitor company insurance, i.e. vehicle insurance, medical insurance, workmen compensation and etc.
• Manage office administration such as pantry supplies, stationery, office equipment and etc.
• Participate in planning company activities such as team bonding, staff gathering, D&D etc.
• Any other ad-hoc duties assigned.

Job requirements:

• Independent, self-driven and proactive attitude.
• Diploma and above in any field.
• At least 3 years relevant experience.
• Computer literate required skill(s): MS Office, MS Excel, MS Word.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

(EAST REGION) - bedok

Highlights:

• Vendor evaluation, management
• Rate negotiation
• Focus on Sea freight
• Data analysis (Power BI)

Job Summary:

• You will be a key member to participate in international transportation contract negotiation with ocean liners and freight forwarding companies. You are required to also communicate effectively with internal sales, manufacturing companies and external service providers set up agreement, SOP and all freight related matters. In additional, KPI setting, data analysis and market research is required in day-to-day operation.

Job description:

• Participate in annual ocean and air freight negotiation
• Daily effective communication with internal and external parties
• Prepare monthly volume tonnage, KPI and performance evaluation report.
• Shipping Market Analysis
• Provide operation solutions and cost savings activities
• Expect to lead a team and not only to provide supervisory function but also able to transfer knowhow to the team members

Requirements:

• Diploma / bachelor’s degree in any disciplines with 5 years of experience in shipping, freight forwarding or MNC involved in logistics related role
• Experience and knowledge of shipping and logistics related activities are essential.
• Proficiency in MS Excel, Power point and Word
• Good Communication and presentation skills
• Able to work under high pressure and meeting tight timeline.
• Mature, honest, self-motivated with strong interpersonal skills
• Able to travel and work at irregular hour (occasionally)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

We are looking for individuals who are bold to try new ideas, have strategic and analytical thinking as we continuously refine our culture, performance and engagement practices and processes by integrating best practices / trends, leveraging on emerging HR technology and data-driven insights.

The below are potential areas which the individual may support the team on:

a) Drive employee engagement

• Work with our vendor to launch the annual engagement survey, diagnose the results and work with the business and HR stakeholders to dial up action planning to address problem areas.
• Drive continuous listening through pulse surveys to gain insights and address targeted areas.

b) Develop high-performing teams

• Review company’s framework and processes to ensure we have high-performing teams via a continuous approach to managing performance and development, including embedding a feedback culture
• Review promotion process to drive transparency and empowerment
• Run the performance management processes in partnership with HR stakeholders
• Continuous diagnosis and transformation of organisational construct to enable better cross-functional collaboration, joint accountability

c) Drive and manage employee wellbeing in a holistic manner to build a resilient workforce:

• Execution of wellbeing strategy, approach, and interventions
• Structured approach to diagnose, measure and monitor
• Empowering employees to take charge (e.g., education, tools, adoption of flexible work arrangement, etc..) and building managers capabilities and competencies

Requirements:

• Degree in Human Resources or in any related discipline
• At least 3-5 years of relevant experience in organization development role
• Detail oriented and meticulous.
• Proficient in MS Office, excel.
• Good organisational and time-management abilities

Interested candidates may send in their resume and cover letter directly to Rupa Kankariya (R1441955)

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants at Rupa Kankariya (R1441955) EA Licence No (02C3423)

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Team Summary

The CyberSource Technical Sales & Delivery team consists of 22 people within the AP region and is the fastest growing Organization within the Value Added Services domain of Visa. The Team comprises of Technical Sales Consultants, Client delivery consultant, project managers and Merchant Optimization consultants. With the booming Asia Pacific Business, we are looking to add another vibrant candidate into our bustling team to assist in expanding the vibrant and dynamic business.

What a Senior Manager, Technical Sales Engineering, Card Present Processing does at Visa:

The role will be responsible for providing technical and functional expertise for Visa Acceptance Platform card present solutions to merchants, acquirers, payment service providers or technology partners. The role requires you to lead the technical pre-sales consultation, implementation, and integration of new or existing clients.

You will be required to work closely with regional & local sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in card present solutions implementation with merchants, acquirers, payment service providers or technology providers. The candidate should also possess Solution Consulting, Architecture Design, Project management, Business Process consulting, and presentation/training in complex IT environments. Familiarity with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Drive conversations with Merchants, Acquirers, Payment Service Providers and technology providers, on SaaS /Internet Payment Gateway based card present acquiring operations and processing capabilities.
• Solution Consulting, Project Planning and implementation of complex country based / regional based SaaS POS Acquiring projects
• API integration and testing on POS terminal & Infrastructure connection to a payment gateway. Having completed at least 2-3 projects of POS terminal into a payment gateway Integration
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a supporting resource in the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs
• Work with industry standard project management methodologies
• Design and document custom workflow processes
• Conduct Business Process to Payments Workflow Workshops
• Consult with Clients for Solution Design & Architectural design
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures

• Manage the brand’s budget and forecasts to meet or exceed management expectations

• Develop and recommend business marketing plan to increase sale

• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands

• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes

• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons

• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards

• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions

• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated

• Any other jobs or duties assigned by the General Manager, Operations from time to time.

(Proficient in English & Mandarin Language is preferred)

Job Description

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

• Manage the restaurant’s budget and forecasts to meet or exceed management expectations

• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

• Oversee the daily operations of the restaurant

• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

• Supervise food and operational safety to ensure a comfortable environment for the customers

• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

• Control labour through effective manpower scheduling and monitor leave of staff

• Actively involved in hiring process by identifying and selecting candidates for junior positions

• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

• Handle all restaurant administrative duties

• Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

• Minimum of 6 years management experience in Food & Beverage industry

• Possess sound leadership qualities and ability to manage service staff

• Excellent communication & interpersonal skills; able to build lasting relationships with guests.

• Possess good organizational and management skills; able to lead and inspire staff

(Proficient in English & Mandarin is preferred)