Main responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality, with strong tracking/budget control skills
• Be knowledgeable functionally and drive projects, Inclusive of BAU works, from initiation to post implementation support following SDLC/Agile methodologies. Enforce the Bank's project management policies and procedures.
• Set expectation and project governance at kick off and monitor adherence/compliance throughout the project phases.
• Lead the (Core and Extended) Teams together and collaborate closely to deliver the project/release. Ensure delivery plans, objectives and targets are aligned clearly with the teams and stakeholders.
• Collate progress statuses to track/align reality with delivery plan and publish the reports to stakeholders.
• Manage project Dependencies, Risks and Issues with the project teams to overcome challenges or propose mitigation plans if require escalations to Management for decisions.
• Chair Steering committee to provide communication and status reporting to stakeholders and senior management.
• Proactive in providing solutions to project issues/risks
• Manage change requests and demands that may impact approved delivery plans.
• Vendor management (where applicable).
• Stakeholder management
• Risk analysis, monitoring and mitigation
• Adept at utilizing the various Project management and related tools as well as carrying out resource levelling/ prioritization.
• Forecast any potential issues and budget deviations, as well as analysis of projections

Qualifications and Profile

• Minimum of 7 years of experiences with at least 3 years as Project Manager in a banking IT system.
• Good and proven fundamental knowledge of Project Management and Risk Management sklls are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs. Candidates with experience with projects with value > SGD 500k will be advantageous
• PMP certification is advantageous but not mandatory; proven track records in managing medium to large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking, Candidates with experience with projects with value > SGD 500k will be advantageous
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Other Professional Skills, qualifications and Mindset

• Work on complex systems and a challenging international work environment
• Ability to adapt and keen attitude to learn and develop is a plus.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation kills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus

1. Singapore locals or PRs are preferred;

2. It is best to have BUSINESS DEVELOPMENT MANAGER work experience.

3. Those who can accept overtime work, Accept the 24-hour two-shift working system.

4. The monthly salary is between SGD9900-18800

5. The work place is in the club store. You must be approved by the police station before you can start working.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

• Position : Accounts cum HR Executive -FULL SETS/PAYROLL
• Location : Holland Village
• Working hours : 5 days work week, Monday - Friday :9.30am-6.30pm
• Salary (commensurate with experience) : Up to $5700+ AWS + Bonus
• Duration : Permanent
• Industry : Law firm

Main Responsibilities:

• Responsible for full sets of accounts.
• Prepare payments and staff reimbursements.
• Prepare monthly financial reports, such as managing asset accounting, creating journal entries, reconciling accounts, and generating year-end financial reports.
• Prepare schedules for fixed assets.
• Ensure accurate and updated reconciliations of all balance sheet accounts monthly.
• Complete bank reconciliations and maintain management schedules.
• Quarterly GST reporting and filing.
• Assist with financial and tax audits.
• Respond to internal and external auditors on audit data, variances, and audit findings.
• Compile accurate tax-related information for the organization.
• High command of Chinese to liaise with China HQ.
• Responsible for IRAS company-related matters.
• Monthly payroll and CPF submission.
• Prepare overseas Director remuneration and withholding tax matters.
• Prepare and submit of IR8A.
• Responsible for MOM-related matters.
• Any other ad-hoc duties assigned

Requirements:

• Degree or Diploma in Accountancy or related discipline.
• At least 1-2 years of relevant working experience with experience in full-set accounts.
• Possess initiative and the ability to multitask
• Bilingual in English and Mandarin to liaise with Chinese speaking clients who converse in Mandarin only

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Scope:

• Sourcing of candidates
• Matching jobs vacancies with suitable candidates
• Coordination of interviews
• Data entry
• Ad hoc HR/Admin duties as assigned

Requirements:

• Minimum A levels/Diploma
• Able to commit 3 months and/or extendable
• Able to commence on short notice
• Proactive
• Keen to engage with people across all levels

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Our client, a reputable Multi-business Company, is looking for a Payroll Specialist

You will be reporting to the Senior HR Manager and will also be required to work collaboratively with outsourced payroll vendor, HRIS Project Manager and the HR business partners within the assigned business entities.

Job Responsibilities:

· Responsible for monthly payroll activities such as collating and validating inputs, output, and statutory payments by working closely with local payroll vendor in timely manner, with a high level of accuracy.

· Assist in the calculation and/or validation of assigned monthly variable pay elements such as employee claims, sales commission, incentive and overtime etc.

· Process monthly invoices relating to staff welfare, consultancy and payroll processing fee etc

· Ensure timely processing and payment of all government statutory related contribution and/or payments including submission of government claims and/or reimbursements.

· Responsible to check annual tax reporting submission

· Responsible for compiling monthly HR reports, statistics, forecasts, ad hoc requests as well as year-end reporting.

· Work collaboratively with Finance team to submit and validate finance journals, payroll cross charges, general ledger reconciliation and verification of bank statements in relation to payroll payments.

· Conduct regular audits on payroll procedures and records.

· Design, document and implement procedures to streamline payroll processes.

· Address and resolve employee payroll issues and questions promptly and professionally

· Partnering and working collaboratively with HR team and HRIS to elevate employee experience.

Requirements:

· 3- 5 years relevant experience with related, fast-growing, multi-business company

· Payroll experience in Retail/ F&B / consumer industry is advantageous due to job nature

· Providing high standard of payroll verification and checking skills for multiple entitles

· Solid knowledge of regulations and statutory requirements related to salaries, taxes, benefits and other payroll related matters required

· Experience in dealing with external payroll vendor

· Ability to create detailed spreadsheets, charts and presentations

· Experience in commission / incentive computation

Please send your updated resume to [email protected] if you are interested.

Regret to inform that only shortlisted candidates will be contacted.

Workstone Pte Ltd (EA License 19C9998)

Aslin Wong Mun Ning (R1326393)

Job Description :

• Dispense prescription and over-the-counter medications
• Advise patients on proper medication use and potential side effects
• Verify and review prescription orders for accuracy
• Maintain patient records and ensure confidentiality
• Collaborate with healthcare providers to enhance patient care

Salary: up to $40/hr

Duration: 3 months contract ( Renewable )

Working Days & Hours: Any 1 day a week also can

Location: Jurong East

Requirement

• Bachelor’s Degree in Pharmacy or equivalent
• Registered Pharmacist with the Singapore Pharmacy Council

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

We are looking for passionate individuals to join our company

Our offer:

For more details: O'Coffee Club - Our Story (ocoffeeclub.com)

——————————

✨Staff benefits✨

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal Allowance
• Great Career Progression
• Various Locations

Responsibilities:

• Responsible for smooth daily operations in café
• Preparation of high quality beverages according to menu
• Light kitchen duties and preparation work
• Provide good customer service
• Basic housekeeping

Requirements:

• Passion for service and F&B industry
• Positive work attitude and a team player

Location: 4 bus stops from Boon Lay Interchange

Mon- Fri 8am-5pm/ 830am - 530pm

Salary: Up to $3,000 + Transport Allowance

HR duties

On boarding, off boarding

Overtime management

Workers’ welfare management

Payroll preparation

Leave recording and management

Work permit application/cancellation

Month end overtime reporting

Admin duties

Sourcing and Ordering of stationeries for the company

Sourcing and Ordering of materials for cleaners

Workers’ uniform / safety shoes stock monitoring

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

What you'll be doing

• Source and hire quality candidates through diverse recruitment channels to meet current and new manpower needs
• Coordinate with HR Shared Services for seamless onboarding and offboarding processes
• Provide HR administrative support, including;
• Liaising with uniform vendors for allocation and updates
• Processing monthly allowance disbursements for pre-service sponsorship students and interns
• Arranging pre-employment medical exams for interns and managing their monthly allowances
• Submitting funding claims to MOH in a timely manner
• Maintaining and updating employee training and vaccination records for audits
• Organise logistics for HOD meetings and employee engagement sessions
• Support ad-hoc HR tasks to ensure smooth operations

What we're looking for

• Bachelor Degree level in Human Resource/ Business
• 1 - 2 years experience in Human Resource, preferably in Healthcare setting or large setting corporation

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Description

• Assessing, diagnosing, screening, and preventing language, speech, and swallowing disorders.
• Communicating with the patient, and liaising with their family members, physicians, and teachers to design effective treatment plans.
• Using tried and tested therapies in combination with new, innovative techniques to provide the best care.
• Keeping up-to-date with advancements in the field by attending conferences, conducting research, and expanding professional and academic networks.
• Educating patients and their families on speech disorders and available therapies.
• Taking detailed notes on patient history and progress.
• Providing mentoring and workshops to speech therapy students.
• Evaluating patient progress and implementing changes to therapy programs as required.

Requirement

• Bachelor / Master's in Speech and Language Therapy
• Registered with Allied Health Professions Council (AHPC)

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

- Assist in data entry

- Other ad-hoc duties as assigned

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Scope

1. Payroll Processing:
   • Oversee the calculation of wages, deductions, and withholdings, ensuring adherence to statutory requirements such as Central Provident Fund (CPF) contributions and Skills Development Levy (SDL).
   • Ensure Accurate and timely payment of salary which includes hourly / daily / monthly paid employees depending on the terms and conditions of employment.
   • Review payroll transactions, including adjustments, bonuses, and incentives, while ensuring compliance with employment contracts and relevant legislation.
   • Coordinate with Operations, HR and Finance departments to ensure proper documentation and authorisation of payroll changes in accordance with the Employment Act and other regulatory guidelines.
2. Compliance:
   • Stay updated on relevant Singaporean labour laws, tax regulations, and statutory requirements governing payroll processes.
   • Ensure compliance with CPF contributions, SDL, Income Tax Act, and other relevant regulations, maintaining accurate records and timely submissions.
   • Implement and maintain internal controls to safeguard payroll data and mitigate compliance risks, adhering to the Personal Data Protection Act (PDPA) guidelines.
   • Prepare and submit required payroll reports to government agencies such as the CPF Board and IRAS, (and/or equivalent for overseas) in a timely and accurate manner.
3. Systems Management:
   • Oversee the integration and implementation of payroll system module, ensuring data integrity, accuracy, and compliance with Singaporean regulatory requirements.
   • Collaborate with IT or external vendors to address system issues, implement upgrades, and enhance functionality as needed, ensuring compatibility with local regulations.
   • Conduct periodic audits of payroll data to identify and resolve discrepancies, adhering to auditing standards set forth by the Accounting and Corporate Regulatory Authority (ACRA).
4. Reporting and Analysis:
   • Generate and analyse payroll reports to ensure adequate checks, reviews, as well as to support decision-making and identify trends or areas for improvement, leveraging data analytics tools and software.
   • Prepare ad-hoc reports as requested by management or other stakeholders, providing insights into business and payroll-related matters for strategic planning purposes.
   • Collaborate with Finance and HR departments to reconcile payroll-related accounts and resolve discrepancies, ensuring accuracy in financial reporting.
   • Ensure timely billing of employee expenses to Clients when required

Job Requirement

• Min Diploma with. 1-2 years of payroll experiences

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Command and control operations in the production line.
• Ensure that the daily targets / KPIs are met.
• Ensure that parts manufactured were in line with planner's need.
• Improve operational processess to enhance efficiency / productivity so as to meet standard cycle time.
• Eliminate unnecessary scrap.
• Maintain all machines to run at their fullest capabilities and reduce down time.
• Drive for continuous improvement in the line.

The Project Manager duties would include, but not be limited to:
• Responsible for the preparation and application of the Project Execution Plan.
• Monitor and control the progress and development of all related project deliverables through the various stages of the project in accordance with the policy.
• Lead Project Management teams. Provide expertise, guidance, advice, support and motivate project teams.
• Report to senior management via meetings or by regular written reports the progress of related project matters together with the status of related issues.
• Manages routine client interaction. Sets and manages client expectations.
• Manage and prepare all reporting activities required for the Project Stakeholders.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures and requirements.
• Ensure that projects for which you are responsible are delivered on time, on budget and to the prescribed standards.
• Ensure the prompt delivery of all project deliverables.
• Find resolution to and preempt problems during the various stages of the project.
• Communicates effectively with Operations Teams to identify needs and evaluate alternative Project solutions.
• Assistance in the selection of the Consultants as well as in the negotiation of their terms and conditions of engagement with the Procurement team.
• Assistance with the appointment of Contractors/Subcontractors, including giving advice on the most suitable forms of tender and contract.
• Oversee that the review of all relevant submissions are in line with the project schedule.
• Oversee and ensure that Change Management as it relates to budget, revised design and potential schedule impact is carried out in line with MBS procedures.
• Assist the Design team with design management, design coordination and design delivery to meet the project schedule.

Job Description

• Industry/ Organization Type: Manufacturing (Food Ingredients)
• Position Title: Sales Manager (Export) / Regional Sales Manager
• Working Location: Tai Seng (Walking Distance from MRT)
• Working Hours: 5 days (8.30 AM – 5 PM)
• Salary Package: Basic Salary up to $7,500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• New sales generation and maintenance of current sales through proactive promotion of new items, development of new customers, customer relationship building, and keeping abreast with competition and developments in the market.
• Develop product knowledge and selling proposition for products.
• Develop, control, and direct the sales strategy in the designated region for profitable sales growth.
• Plan, develop, coordinate, and execute sales policies and programs.
• Manage the activities of the appointed distributors in the region to ensure they are focused on expanding the customer base and seeing to customers' needs by providing quality service.
• Provide strategic input in the planning process, as well as information on markets, trends, competitors and opportunities.
• Achieve sales targets.
• Conduct internal coordination with Customer Service and Technical teams to support our customers and distributors in the region.
• Organize meetings, product trials and demos.
• Any other ad-hoc duties as required.

APPLY NOW!!!

• Degree/Diploma in Food Science or related discipline
• Minimum 5 years of experience as a Sales Manager/Key Accounts Manager or related
• Candidates with experience dealing with overseas distributors/customers in the Asia/Southeast Asia region have an added advantage
• Knowledge of Meat Processing and QSR Markets are preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65757 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Store Manager is responsible for overseeing store and stewarding operations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information

Job Roles and Descriptions

• Participate in the testing and implementation of system-related initiatives and enhancements.
• Manage and address first-line customer issues, complaints, and inquiries within the stipulated service level agreement (SLA) timelines.
• Collaborate closely with the operations team on manual processing and adjustments of transactions.
• Initiate process and customer journey improvements for Unsecured Loan products.
• Propose and execute campaigns for unsecured loans products and services.
• Draft marketing content, terms & conditions, and messaging related to Unsecured Loan products.
• Work closely with the tech team to identify system-related issues and explore solutions.
• Support regular reporting, ad hoc tasks, and administrative matters.
• Collaborate with support units to study and analyze data related to UL products.

Required Experience

• Bachelor’s degree or equivalent.
• Preferably 2 years of experience in consumer banking or a related industry.
• Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.
• Self-driven and able to work independently under tight timelines.
• Strong communication skills with the ability to collaborate effectively as a team player.
• Well-versed in Microsoft Office productivity applications.
• Capable of managing and working with multiple stakeholders.
• Willingness to work overtime during system testing and implementation phases.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Finance Manager (FMCG)

The candidate will manage day to day operations of the Finance and IT functions undertaking the following key responsibilities:

· Co-pilot with the head of the business in driving organization strategies and initiatives

· Design and improve internal control system within the organization

· Establish and maintain all authorization policies regarding approval and signatories

· Ensure good and efficient practices regarding control environment

· Drives IT initiatives of the organization with the help of IT manager.

· Work closely with Operations team in vendor negotiations, defining inventory norms, etc

· Work closely with Sales & Marketing head in evaluating effectiveness of trade & consumer promotions

· Profitability analysis by brand, Key Accounts, category and channel.

· Ensure full adherence to all local regulations

· Compliance – Ensure compliance with the company and the group rules, regulations, code of conduct

· Supervise all statutory and corporate requirements

· Treasury management, taxation, etc

· Proactive role in any investment initiatives – organic and acquisition

Requirements:

· Minimum Bachelor Degree in Accountancy/Finance or related discipline, preferably from reputable university with CPA/CA/ACCA qualification

· Minimum 10-12 years’ post qualification experience with proven track record of managing a team as a Function Head

· Strong people management skills with hands-on style of management and ability to work under pressure

· With SAP system knowledge

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

About the company
A regional role with our client who is a renowned insurance company.

About the job
You will be responsible for the Asia Pacific region, overseeing governance, risk and compliance across the region, ensuring adherence to regulatory requirements and managing relationships with regulators. This includes monitoring legislative changes, maintaining control frameworks, managing incident escalations, and providing advisory on compliance matters. The role also involves ensuring data protection, developing training programs, supporting policy creation, and acting as a liaison with external auditors and regulators. Additionally, the manager will lead team development, and stay updated on regulatory changes to uphold high compliance standards.

Skills and experience required
At least 12 years of experience in risk/compliance in the insurance sector, with at least 5 years in a leadership role. You should possess strong leadership, communication, and interpersonal skills, with proven experience in managing teams and complex projects.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Ensure that projects are delivered on time, within budget, meet business requirements, Operations, Maintenance and Monitoring of Systems.

Coach internal development team, to apply Agile principles and practices to deliver business value.

Evaluate and recommend agile software engineering practices to the team.

Remove impediments or guide the team to remove impediments.

Build a trusting and safe environment where problems can be raised without fear of judgement, with an emphasis on problem solving

Improve transparency, radiate information and over-communicate. Improve the velocity of the development team, at a sustainable pace for the team.

Educate and support the Product Owner, especially with respect to product backlog refining, vendor management and internal stakeholder management

Adhere to the Agile Software Development Manifesto

Experience and skills requirements

Degree in Computer Science, Information Systems, Information Infocomm Technology. Computer or Electronics Engineering or related discipline

Must have minimum 4 years of working experience in this role.

Participated in full software or product development cycles, preferably using Agile Methodology with past development experience

Certified Scrum Master with at least 2 years experience in a Scrum Master or equivalent software delivery role.

Excellent stakeholder engagement and communication skills

Working knowledge of Scrum, LeSS and Kanban will be an added advantage

Working knowledge of design thinking and workshop facilitation will be an added advantage

Roles & Responsibilities

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Communicates and coordinates with team and management

9. Ensures customer satisfaction and increases customer retention

10. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

11. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

· Bachelor’s Degree in Business, Commerce or relevant fields

· Mimimum three (3) management experience in customer-service-related capacity

· High degree of professionalism in customer service

· High standards of customer communication skills

· Prior experience in the logistic preferred

· Ability to stay calm and excellent in handling difficult customers

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Senior Client Engagement Manager (SVP) role is responsible to support a MNC bank with the following Key Responsibilities:

Project Leadership and Strategy Implementation:

• Define, plan, and manage complex, integrated project workstreams across key strategic opportunities.
• Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes.
• Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution.
• Have a detailed understanding of the project budget and its drivers, while ensuring adherence to it.
• Be actively involved in contract negotiations along with legal teams to ensure adherence to internal policies, procedures as well as relevant laws and regulations.
• Oversee the contract execution process, ensuring all contractual obligations are met and aligned with project objectives.

Executive Communication and Reporting:

• Prepare and deliver executive-level briefings and materials to senior members of the team ensuring clarity and alignment with business objectives.
• Serve as the primary point of contact for executive stakeholders and internal teams (Sales, Product, Operations, Technology), maintaining continuous communication and transparency throughout project lifecycles.
• Facilitate executive-level meetings and presentations, articulating project status, challenges, strategic recommendations, and the progress of contract deliverables.

Stakeholder Engagement and Team Collaboration:

• Foster strong relationships with stakeholders at all levels of the organization to ensure alignment and support for project initiatives.
• Collaborate with cross-functional teams to gather and analyze business requirements, ensuring they are clearly defined and integrated into project plans.
• Lead regular governance forums where different aspects of the project delivery, SLAs, risk and control items and other points of escalations will be discussed.
• Provide leadership, direction, and coaching to relevant members of the project team, enhancing their capabilities, and ensuring high performance.

Continuous Improvement and Innovation:

• Continuously evaluate project processes and outcomes, identifying areas for improvement and innovation.
• Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining business requirements gathering processes.

Accountability and Success Metrics:

• Take full responsibility for the engagement’s success, tracking performance metrics and adjusting strategies as necessary to meet business objectives.
• Ensure that all project deliverables meet the quality standards and strategic goals set by the organization, including the timely and accurate delivery of milestones and contract execution.

Basic Qualifications

• Bachelor’s degree with 10+ years of experience as a technology-focused Program Manager or in a similar leadership role in a financial services industry
• Good understanding of the various trade products and/or processes in the transaction banking space
• Demonstrated leadership in technical product or program management, with the ability to guide strategic initiatives.
• Prior experience managing large-scale, cross-functional projects, including building sustainable processes, and coordinating complex schedules.
• Prior experience developing high quality customer-facing presentations
• Experience with project management disciplines, including scope, schedule, budget, quality, risk, and critical path management.

Preferred Qualifications

• Advanced project management certifications, such as PMP, Agile, or equivalent.
• 5+ years of experience in a role which requires regular client interactions
• Proven experience defining and managing KPIs/SLAs/Milestones to drive multi-million dollar businesses, with regular reporting to senior leadership.
• Track record of driving innovation at a strategic level within large organizations.
• Superior written and oral communication skills, particularly in executive settings.

The work location will be in the Changi Business Park, Singapore.

Job Description

1. Responsible for the promotion and operation of foreign social mainstream platforms, such as Facebook, Twitter, Linked, Ins, and Google advertising.

2. Familiar with website ranking rules, rich experience in improving shop conversion rate is preferred, analyzing keywords, expanding accurate and high-conversion inquiry words, category optimization, enhancing natural search traffic, increasing exposure, click rate, conversion rate, and the number of inquiries.

3. Product and industry application soft article rollout.

4. Responsible for updating the company's official website;

5. Product pictures and application video shooting and editing.

6. Completing other work arranged by superiors.

Requirements

1. At least diploma or Degree holder of related industry

2. 2 years and above experiences in digital marketing

3. Must understand online marketing, follow up with customers, and have the ability to develop new markets

We are seeking an experience Senior IT Manager support Asia region under 1 Regional Hub strategy. The regional hub serves as enterprise level to provide IT support, operations, onsite project services and security based on company Group common infrastructure in collaboration with HQ and Regional hubs of America/Europe.

The incumbent will lead the Asia Regional Hub which includes general management such as establishing ICT Strategy, Planning, Investment/Cost Management, Information Security Management, ICT Architecture Management, Out-sourcing Management, Project Management, ICT Services and Asset Management (includes maintenance, application, user supports).

Job Description

• Work closely with CIO to align the group strategy, IT governance, security policy etc
• Establish/Implement/Management of hub strategic planning including compliance
• Draw-up/Implement/Management of various ICT policies/regulations, including investment/cost, security, architecture, sourcing, project, ICT service and fixed assets etc.
• To lead and implement, development, maintenance, operation of corporate & business applications such as SAP ,data intelligence, digital signature solutions etc.
• Act as a service manager using application platform to support all users in Asia Region for incident and request and offer ICT security.
• A people Manager responsible for team and personnel management include supervision, mentoring and team career development support.

Required experience and knowlede

Minimum 10 to 15 years of hands-on experience in the following :

• management experience in a regional capacity;
• expereince in strategic planning, develop and drive action plans for the key changes or new directions;
• experience as a project management in Business Application ;
• experience in develop, maintenance and operation of Business Application (such as SAP Public Cloud -Ms Azure, AWS, etc );
• experience in developing, maintenance and operation of Business Application Infrastructure ;
• experience in a Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• hands-on ICT user level support, such as service desk etc.
• hands-on experience in cyber security

We regret to advise only shortlisted candidate will be contacted.