PRINCIPAL ACCOUNTABILITIES:

• Responsible for underwriting and assessing credit propositions and transactions submitted by Relationship Managers, to ensure compliance with the Bank’s credit policies and procedures, risk acceptance criteria where appropriate, and regulatory requirements.
• Complete annual and/or loan reviews assigned.
• Participate in client calls with the Relationship Managers.

KEY COMPETENCIES:

• Degree holder with a minimum of 3 years of relevant credit, risk or accounting experience; seasoned credit analysts of medium to large corporations can be considered for this role.
• Strong analytical, communication and interpersonal skills are required.
• Familiar with MS software applications such as Word, Excel, PowerPoint etc.
• Excellent verbal and written communication skills are essential.
• Ability to work well with others and independently, a team player, accountable and a positive work attitude are essential qualities.
• May deal with Mandarin-speaking stakeholders and documents. Proficiency in English and Mandarin is essential

Description

Promote company products and services to high net worth clients, primarily from China.

Actively seek out new clients through networking, referrals, and other lead generation activities.

Negotiate terms and close sales deals while providing excellent customer service.

Provide excellent service to existing accounts – retain and grow businesses from existing set of clients, building long-term relationships.

Be involved in the preparation of quotations, pitches, proposals and presentations.

Work with internal departments and external vendors/ channel partners in various projects.

Be responsible to achieve sales targets set by the management.

Requirements

Minimum 5 years of sales or customer service experience in the insurance, banking, property or educational consulting industry.

Proficiency in MS Office (Outlook, Word, Excel).

Strong interpersonal and communication skills.

Adaptability to changing market conditions and customer needs.

Willingness to travel as needed (if applicable).

• Oversee the HR Payment and Claims Team in ensuring the timely and accurate processing of HR transaction services for all the institutions and departments in the organisation. (e.g. Manpower Billing, Honorarium, Payment Processing, and Medical Claims related matters, etc.)
• Ensure the team’s Service Level Agreement (SLA) and Key Performance indicators (KPIs) are consistently met and work are delivered in line with the organisation’s policies and relevant Legislation requirement.
• Analyse and review work processes to improve efficiency and overall performance of the team.
• Mentor/coach team supervisors and team members for personal development and cross-team collaboration.
• Manage and drive system improvement projects across HR Group Shared Services (GSS).
• Participate in assigned taskforce to promote HR GSS values in Quality, Service and Efficiency.

Requirements

• Minimum 6 years of HR operations /shared services experience with preferably at least 3 years in people management role.
• Competent in HR system (SAP SuccessFactors), MS Office (Excel & Word) and knowledge in Robotic process automation will be preferred.
• Project management experience.
• Analytical and strong problem-solving abilities.
• High level of initiative and able to manage team and drive performance independently thru improvement of process and system enhancement
• Good team player and able to thrive in a fast-paced environment.
• Candidates msut have prior exp in Shared Services/HR Ops and supervisory exp/leading a team.
• Exp in claims management and payroll
• Candidates should be comfortable managing large volume transactions

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

Job Responsibilities

• Support the relationship managers in the delivery of relevant banking services to customers, in own coverage area to meet the BU's revenue targets.
• Build and maintain effective relationships with customers and understand their needs in order to provide a high quality of service, under the guidance of more experienced members of the team.
• Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally
• To manage day-to-day business transactions with assigned customers
• To handle customer onboarding services and updating customer account documentation
• Focus on daily transaction processing/execution, facilitating enquiries and serving clients’ request and ensure the work process accuracy, smoothly and speedily
• Work in partnership with Operations to ensure smooth processing of transactions.
• Visit customers when required to maintain the customer’s relationship
• Support departmental initiatives to deliver increase revenue opportunities and deliver a high quality of service to customers.
• Provide transaction and monitoring support in connection with the delivery of MUFG products to meet the needs of the Bank’s customers.
• To meet the organization’s expectations for productivity, quality and goal accomplishment
• Always comply with internal rules and guidelines as well as with external laws and regulations pertaining to proper conduct of banking business
• Ensure compliance with relevant regulations and limits.
• To improve workflow efficiency
• To advise on investment products concerning OTC derivatives contracts (includes FX Forwards) under Financial Advisers Act (FAA) and To Deal in investment products concerning OTC derivatives contracts (includes FX Forwards) under Securities and Futures Act (SFA)
• To advise others on investment products concerning structured deposits (includes Embedded Deposits) under Financial Advisers Act (FAA)
• To handle Embedded loans

Job Responsibilities:

• Degree qualified
• No experience required
• Excellent interpersonal skills in order to deal effectively and courteously with others.
• Good stakeholder management skills to collaborate with other departments.
• Good team-player, ability to adapt to change needs of the organization and demands of internal and external stakeholders
• Detailed understanding of MUFG’s product and services
• Understanding of local laws and regulations
• Well organized and efficient time management
• Proficiency in Mircrosoft Office

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068343

Job Description:

• 100% checking on stocks
• Daily replenishment of stocks
• Issuing of stocks
• Assist in returns when required
• Receiving and checking of inbound stocks
• Assisting in other adhoc duties assigned

Job Requirements:

• Able to carry below 15kg (cartons)

We regret to inform that only shortlisted candidates will be notified.

MANAGER ( FULL TIME )

PROVIDE MANAGER SERVICE

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

RESPONSIBILITIES

The Finance Manager will oversee the Accounts Department at Peacehaven, managing the full spectrum of financial matters for all units. This role involves driving financial efficiency, ensuring compliance with funding agreements, and delivering insightful financial analysis to support decision-making.

* Financial Operations & Policy Development:

• Oversee the day-to-day financial operations and processes.
• Develop, implement, and improve financial policies and procedures.

* Funding & Grants Management:

• Manage funding and grant agreements, including monitoring updates and expirations.
• Ensure accurate and timely submission of government funding claims.

* Financial Reporting & Budgeting:

• Prepare and submit monthly financial and management reports.
• Consolidate and prepare the annual budget for all units in Peacehaven.

* Financial Analysis & Recommendations:

• Perform financial analysis and identify trends for improvement.
• Assess areas of risk and provide actionable recommendations to enhance financial performance.

• Degree in Accountancy or equivalent.
• Minimum of 8 years of relevant managerial experience.
• Proven experience in financial management, accounting, or a similar role.
• Strong understanding of financial processes, budgeting, and reporting.
• Analytical mindset with excellent problem-solving skills.
• Familiarity with funding and grant management is an advantage.
• Strong communication, interpersonal and analytical skills.

Working Hours

44 hours per week (normal office hours):

8.00am to 5.15pm (Monday - Friday, 45 minutes lunch break inclusive)

or

8.30am to 5.45pm (Monday Friday, 45 minutes lunch break inclusive)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

NAEUM Restaurant Group operates NAEUM, a 1 Michelin starred restaurant in Telok Ayer Street serving contemporary Seoul cuisine.

We are currently looking for a Restaurant Manager.

Requirements:

- Strong managerial, leadership, and organizational skills within proven experience of managing a team previously

- Training experience to uphold service quality and standards amongst junior Front of House members

- Experience in managing restaurant inventories (beverage, glassware, etc)

- Familiarity with Point-of-Sale and payment systems

- Languages: strong command of spoken and written English.

- Experience in writing reports, preparing presentations for management, communicating professionally via e-mails

- MS Office Suite (Word, Powerpoint, Excel) familiarity a must

- previous Manager role in a reputable hotel or other fine-dining establishments, at least 2 years

- At least 6 years of total Front of House experience in F&B
- Wine knowledge a plus, WSET 2 or higher

If you are interested to join our growing family, please upload your CV or email to [email protected] with a Cover Letter.

• preparing full set of accounts including Statement of Financial Position, Statement of Comprehensive Income, Trial Balance, General Ledger supporting schedules etc
• preparation and submission of GST Returns
• payroll and AIS submissions where applicable

Job Description & Requirements

Roles & Responsibilities

Responsible for the proper and efficient functioning of the bar area and ensure constant supply of beverage stock.

Responsibilities:

Manage the operational procedures of outlet activities, monitoring cost relating to manpower, food/beverage wastages, utilities, etc.

Maintain a positive work atmosphere by acting and communicating in a manner that enhances relations with guests, vendors, co-workers, and management

Provide the highest level of service ensuring complete customer satisfaction

Anticipate any unexpected guest needs and reacts promptly and tactfully

Ensure all operational and safety aspects of the outlet are maintained at all times. These include optimal stock level, efficient operation of all equipment/appliances, and compliance to all statutory and fire and life safety requirements

Manage the operational procedures of outlet activities, monitoring cost relating to manpower, food/beverage wastages, utilities, etc.

Ensure that the assigned Bars are ready for service as per scheduled times

Ensure the proper cleaning and maintenance of equipment in Bars and at all times

Train staff members and ensure strong knowledge of product offering, the outlet’s operational procedures and minimum quality service standards

Delegate duties and tasks to staff to maximize productivity and resources through effective scheduling

Requirements:

Dependability

Personal hygiene

Capacity to work in a fast-paced environment

Comfortable working long shifts if required and on weekends and PH

Qualifications:

WSQ Food Hygiene Course

Minimum 3 to 5 years’ experience in related field is required

Excellent communication and interpersonal skills

Possess bartending skill and wine/spirit management knowledge

Thorough knowledge of food safety procedures

Your new company
We are the world's leading recruiting experts in recruiting qualified, professional and skilled people. We power the world of work by truly understanding our clients and candidates, locally and globally. We provide deep expertise across a wide spectrum of industries and sectors.

Hays operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. With almost 60 employees across 15 specialisms, we believe the right job can transform a person's life and the right person can transform a business. Looking after the careers of professionals and directly influencing lives is something most people never have the chance to do. At Hays, you'll do it every day.

We are looking for ambitious individuals to join our growing family. If you are passionate about people, determined to be the best, thrive under pressure and respond proactively and positively to targets, a career at Hays could be for you.

Your new role

Some of your responsibilities include:

• Develop and implement effective individual business and sales plans to achieve growth targets
• Management of client relationships to build trust and ensure a smooth and successful recruitment process
• Provide creative solutions to clients with regards to candidate attraction
• Negotiate effectively with clients after consultation with management

What you'll need to succeed

We welcome professionals from various industries. Key qualities required:

• Experience in 360 recruitiment in the tecnical/industrial area
• Proven ability to influence and negotiate with customers
• Ability to identify and develop effective relationships with customers
• Demonstrated success in business development and key account management
• Exceptional motivation with strong ambition and sales-drive
• Ability to work to targets in a fast-paced and competitive environment
• Excellent communication skills – assertive, credible and confident

What you'll get in return

At Hays, you’ll never stand still because we harness your potential. We believe in promoting our people based on merit. With world-class training and mentoring from senior leaders, the possibilities for your career are endless.

As an experienced recruitment consultant, you’ll have the opportunity to determine your career path that is aligned with your skills and interests. Achieve and you’ll be fast-tracked into people or business leadership. We have transparent promotion criteria, so you’ll always have a goal to work towards. We provide an attractive KPI & placement bonus and a fast extension to career development.

What you need to do now

Click “apply now” if you are interested in this role. For further details or a confidential discussion, please email [email protected]

At Hays, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers, and our community. Hays is proud to be an equal opportunity workplace that embraces diversity and strives to be inclusive environment for our people

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• 10 years and above experience as deputy contracts/contracts manager in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

Job Description

The Operations Manager will independently manage office & kitchen activities alongside the Director and HR Team, ensuring smooth operations in office, high-quality food preparation, and excellent customer service. This role is critical for maintaining standards, optimizing resources, and supporting business growth.

Key Responsibilities

Individual to be involved in:

1. Prepare daily operations on outlets and maintaining high-quality standards.

2. Track and manage ingredient stock levels, placing orders as necessary to ensure a continuous supply.

3. Implement and uphold food safety and hygiene practices in accordance with regulatory standards.

4. Ensure positive customer interactions, addressing feedback promptly to enhance the customer experience.

5. Identify ways to streamline kitchen processes to improve speed, efficiency, and reduce waste.

6. Monitor daily expenses, food costs, and contribute insights for budgeting and cost control.

7. Maintain office activities & workflow for HR, Recruitment & Admin Team

8. Any ad hoc given by management

Technical Skills & Competencies

1. Operations Management

2. Inventory Management

3. Promotional Strategy

4. Client Relations and Conflict Resolution

About the company:

I am representing an award-winning, independent agency specializes in crafting engaging events and brand experiences.

We are seeking a driven and enterprising Event Manager / Assistant Manager to join our team in Singapore. You will play an important role in creating and executing a diverse range of events across Asia, from conferences and meetings to exciting product launches and incentive programs.

Key Responsibilities:

• Plan, coordinate, and execute all aspects of events, including venue sourcing, budget management, and supplier liaison.
• Develop and manage client relationships, ensuring their satisfaction throughout the project.
• Contribute to new business development activities, including proposal writing and client presentations.
• Travel within Asia to manage on-site event logistics.

Requirements:

• At least 2 years of experience in event management (a plus if within agency).
• Excellent communication, interpersonal, and client management skills.
• Strong organizational and project management abilities.
• Proficient in Microsoft Office Suite; knowledge of design software a plus.
• Passionate about events and eager to contribute to the team.

Benefits:

• Opportunity to work on a variety of exciting projects across Asia.
• Collaborative and supportive team environment.
• Hybrid work arrangements.

If this sparks at interest for you, drop me a message / apply!

EA License No.: R22109322

Agency License No.: 11C4388

Reports to:

Managing Director

1. AUTHORITY

To manage the Procurement Team and procurement processes, by delegation or execution.

2. RESPONSIBILITY

The procurement manager is responsible for the Procurement and Logistics Team. He/she is responsible for delegating or executing the spare part, consumable and service contract management, as well as vendor management. He/she will initiate and follow up on process improvement within his/her field of responsibility.

· Delegate contract management tasks as appropriate

· Develop procurement and logistic processes within company

· Setting the procurement strategy to conform to the overall ship management strategy

· Initiate and follow up on process improvements within the Procurement Team

· Pro-Actively contribute to Management Team

· Establish and maintain procurement market knowledge processes

· Maintain contact and actively participate in procurement consolidation

· Initiate and develop contract agreements with vendors and suppliers

· Implementing the procurement strategy at all levels of responsibility

· Initiate and follow up on improvement actions in line with the strategy

· Ensure spare part, consumable, and service contract management processes will come into place and will be improved continuously

· Ensure vendor management processes will come into place and will be improved continuously

· Delegate vendor management tasks as appropriate

· Delegate contract management tasks as appropriate

· Define, monitor, maintain, and if necessary modify required quality of delivered goods and services on board

· Respond to emergencies and potential emergencies as described in the Emergency Response procedures

· Issue standards, best practices and guidelines to the Procurement Department for action as appropriate

· Liaise between senior management and concerned staff in the department

· Participate in the Management Review of the Integrated Management System

· Support Fleet Management Teams on day-to-day and tactical strategic Procurement

· Monitor operational performance by reviewing KPI statistics, monthly reports

· Review Management Review conclusions and prepare corrective actions

· Verify Contract Performance

· Audit suppliers according to audit schedule

· Generate feedback on operational performance from Procurement Executives or Procurement Team

· Developing and Monitoring KPI’s in consultation with the Managing Director

· Provide corrective action proposals based on analysis of KPI results, deviation results and root cause analysis, Management Review results

· Provide status report to the Managing Director/CEO

3. WORK CONTACTS

Maintain a constant line of contact with all purchasers in the Procurement Team. Maintain frequent contact with other members of the Management Team and the Managing Director(s). Establish and maintain contacts with ships (representatives) and suppliers globally. Frequent contact with members of the combined Procurement Team.

4. SUPERVISORY RESPONSIBILITY

To the Procurement Team.

5. FINANCIAL AUTHORITY

As per Company Financial Authority procedure.

6. QUALIFICATIONS

· Strong analytical, problem solving, time management, decision making and leadership skills

· Highly flexible, stress resistant and able to demonstrate conceptual thinking skills

· Demonstrates teamwork, interpersonal and communication skills

· Extensive knowledge and experience of project work must be process oriented

· Ability to respond positively to customers and external bodies in an effective manner

· Knowledge and experience in the health and safety and the marine industry

· Sound knowledge and experience with QHSE Management concepts

· Preferably knowledge and experience of ship operations

· Good inter-cultural skills and an understanding of Asian and Western business practices and protocol

· Good working understanding of commercial and contractual documents as they pertain to Sellers/Buyers issues

Summary:

AGI Freight is seeking for a skilled and detail-oriented Assistant Accounts Manager to assist Accounts Manager to manage the full set of accounts, including accounts payable and receivable, and ensure accurate financial reporting and compliance. The role also includessupervising and leading a junior staff member, ensuring efficient operations.

Key Responsibilities

Accounting & Financial Management

• Assist accounts manager and manage the full set of accounts, including general ledger, accounts payable, accounts receivable, and bank reconciliations.
• Assist to prepare and analyze financial statements, including balance sheets, profit and loss statements, and cash flow statements.
• Assist to maintain accurate and timely records for monthly, quarterly, and annual closing.
• Assist to ensure compliance with tax regulations, filing requirements, and financial reporting standards.
• Assist to handle fixed assets management and depreciation schedules.
• Assist to develop and maintain effective internal financial controls.
• Assist in any other ad hoc duties as assigned by the Management.

Accounts Receivable (AR)

• Assist to oversee the accounts receivable process, including reviewing of invoices accuracy, tracking payments, and reconciling AR accounts.
• Assist to follow up with local and oversea clients on overdue payments and manage payment discrepancies.
• Assist to generate AR aging reports and provide insights to management.
• Able to liaise and work with local and oversea client as well as internal teams to resolve invoicing or payment-related issues promptly.

Accounts Payable (AP)

• Receive freight, handling charges and expenses from airline, coloaders and vendors.
• Check and tally monthly export/Import/General Expenses submitted by airlines, coloaders and vendors against tariffs and rates in Company’s system.
• Identify discrepancies or non-conformities and follow up with relevant stakeholders for resolution.
• Input and process all verified billings, expenses and claims to facilitate payment.
• Prepare daily, weekly and monthly reconciliation of payments and expenses within agreed credit period.
• Maintain organized and accurate records of all accounts payable transactions
• Assist in month-end and year-end closing procedures
• Generate accounts payable aging reports and other ad-hoc financial reports as needed
• Ad hoc tasks as and when required

Qualifications, Skills and Competencies

• Diploma or Degree in Accounting, Finance, or a related field.
• Proven experience managing a full set of accounts, with strong knowledge of Singapore accounting standards, GST regulations, and statutory requirements.
• Strong understanding of accounting principles, financial regulations, AP and AR processes.
• Knowledge of payroll is advantageous.
• Excellent organizational, multitasking, and time-management skills.
• Strong supervisory and leadership abilities.
• Effective communication and interpersonal skills such as excellent communication skills, with the ability to liaise effectively with external auditors, tax agents, banks, and regulatory bodie
• High level of integrity, confidentiality, and attention to detail.
• Ability to work both independently and as part of a team.

We are seeking an experienced IT Business Solutions Manager to lead the design, implementation, and management of cutting-edge IT solutions that align with our business objectives. This role requires a strong understanding of technology and business processes, with the ability to bridge the gap between technical teams and business stakeholders.

Key Responsibilities:

• Collaborate with business units to identify needs and translate them into technical requirements.
• Design and oversee the implementation of IT solutions.
• Lead cross-functional teams to deliver projects on time and within budget.
• Manage relationships with third-party vendors and service providers.
• Monitor system performance and ensure solutions align with business goals.
• Ensure IT solutions comply with industry regulations and security standards.
• Develop and maintain IT roadmaps to support business growth and digital transformation.

Qualifications and Skills:

Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Master’s degree or relevant certifications (e.g., PMP, ITIL, CBAP, Agile/Scrum) preferred.

Experience:

• 5-7 years of experience in IT, with at least 3 years in a business solutions or managerial role.
• Proven track record in managing complex IT projects, including resource and budget management.
• Familiarity with industry-specific operations and challenges in finance.

Technical Skills:

• Knowledge of cloud computing, cybersecurity, and data analytics.
• Familiarity with programming languages (e.g., SQL, Python) and BI tools (e.g., Power BI, Tableau).
• Understanding of emerging technologies such as AI, IoT, and machine learning is a plus.

Soft Skills:

• Strong leadership and team management capabilities.
• Excellent communication skills for interacting with technical and non-technical stakeholders.
• Analytical and problem-solving mindset.
• Ability to adapt to rapidly changing business environments.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.

Job Description:
In this pivotal role, you will be responsible for coordinating with classification society and Brazilian regulatory consultants to achieve project deliverables related to classification and regulatory compliance. You will also manage FPSO and Project regulatory requirements stemming from regulatory bodies, lead the execution of the Regulatory Compliance Matrix, and facilitate the review, identification, and implementation of regulatory requirements.

Key Responsibilities:
- Coordinate with classification society and Brazilian regulatory consultants to achieve project deliverables
- Manage FPSO and Project regulatory requirements
- Lead the execution of the Regulatory Compliance Matrix
- Facilitate the review, identification, and implementation of regulatory requirements

Requirements:
- Bachelor's degree in Mechanical, Offshore and Marine Engineering, or related engineering disciplines
- Minimum 3 years of experience in regulatory compliance management, with good understanding of Brazilian Regulatory requirements in oil and gas projects
- Familiarity with terms and standards used in the marine and/or offshore industry

- Good proficiency in English, both written and spoken
- Advanced user of Microsoft Office products

About Us

GVRN (https://www.gvrn.ai) is the leading LegalTech for Web3 founders and investors. We offer Web3 native legal structures and services, catering to the unique challenges of blockchain-based projects as they navigate the complexities of jurisdiction frameworks and governance.

The average Web3 founder operates a global business that has international stakeholders and is fraught with regulatory uncertainty from day one. Holistic and credible Web3-native support is expensive and hard to come by, leaving many founders to create sub-optimal corporate and operational structures. GVRN is here to support Web3 projects throughout its lifecycle from project inception through to maturity as a DAO, taking these middle-back office functions off the founders’ hands while increasing the legitimacy and standards of the Web3 industry as a whole.

Role Overview

As a Product Manager, you will play a critical role in defining and executing the product strategy for GVRN. You will work closely with cross-functional teams to build and enhance features that deliver tangible value to our Web3 clients, ensuring our product not only meets the current market demands but also anticipates future trends in the Web3 ecosystem.

What You Can Expect To Work On

• Define the product strategy and roadmap for GVRN, aligning product development with company goals and market needs.
• Lead the planning, execution, and launch of product features and enhancements.
• Work closely with engineering, design, and marketing teams to ensure successful product development cycles.
• Conduct thorough market and competitor research to identify opportunities for new features and improvements.
• Prioritise a seamless and intuitive UX, incorporating feedback from users to refine and reiterate upon the product.
• Serve as the main point of contact for all product-related discussions with internal teams, partners, and stakeholders.
• Utilise data analytics to make informed decisions, monitor product performance, and measure success against key metrics.

Requirements

• At least 5-7 years of experience as a Product Manager or similar role, ideally within the Web3, FinTech, LegalTech sectors.
• Strong understanding of Web3 project lifecycles is preferred (early stage, fundraising, TGE, decentralisation).
• Experience with back-office automation is preferred.
• Ability to work cross-functionally with engineering, design, and marketing teams.
• Excellent communication, leadership, and project management skills.
• Innovative thinker with a passion for technology and its potential to transform businesses.
• Knowledge of prototyping tools (e.g., Figma, Sketch, Adobe suite)
• Experience in responsive web UX/UI
• Experience working with development team in sprint cycles
• Proficient design communication skills to collaborate with various stakeholders
• Good time-management skills

Benefits

• We Listen. Your voice, ideas, and suggestions matters to us, as we continuously evolve
• Our People. You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and teams. We are people you can be proud to work with
• On The Edge of Innovation. Working on the latest technological, social and financial trends that is web3 and blockchain
• Flat Organisation. Our team is a community, we work together as a team from all levels in true decentralised spirit
• Hybrid Working. We offer a mix of work from home and office days each week.

Job Requirements :

• Master Degree in Computer Science, Information Systems, Business Adminstration or other related field.
• Project Management Professional (PMP) Certification
• At least 15-20 years IT Infurastracure Engineer experience(from consulting - pre sales - proposal - implementation - suppport)
• At least 5 years Global IT Project Manager experience (Manage 10-20 countries)
• At least 5 years IT Infurastracture Sales experience
• At least 5 years of experience managing a company
• Knowledge of Business Flow
• Knowledge of Finance Management
• Experience of working in Japanese company or clients
• Excellent of communication and collaboration skills
• Fluent in Japanese languange (Business Level) to liaise with Japanese speaker stakeholders and clients

Job Responsibilities / Duties :

• Oversee daily operations in an organization
• Responsible for Sales/Profit of the company
• Provide high-quality consultation for IT Infrastructure/Project Mangement/System Integration and Support services to clients
• Coordinate with HQ members (eg : updates related tasks/work)
• Liaise monthly Accounting status to HQ
• Provide Sales/Quotation Support for Global Project
• Provide IT related support service for Global Project
• Ad hoc duties

Job Nature :

• No hybrid
• Shift work (Morning, Afternoon, Night and PH)

* JEJU BUSINESS AGENCY SINGAPORE REPRESENTATIVE OFFICE will be prioritizing applicants who have a current right to work in Singapore.

Business Profile Description:

Jeju Business Agency is a government authority established as a funded institution by Jeju Special Self-Governing Province in Korea and our main business activities are providing consultation and solution of difficulties for SMEs in Jeju Special Self-Governing Province.

JEJU BUSINESS AGENCY SINGAPORE REPRESENTATIVE OFFICE keeps pursuing positive opportunities in Singapore as part of the ASEAN diplomatic policy implementation. We will implement plans for developing businesses including trade, culture, tourism, and international exchange.

Job Descriptions:

- Develop new business opportunities for the products from Jeju in Singapore & ASEAN countries

- Plan and conduct marketing and promotion activities for Jeju products

- Build a relationship with trading partners and marketing specialists in Singapore and ASEAN countries

- Support for participating in fairs & conferences that would hold in Singapore for Jeju-based SME clients

- Other ad-hoc tasks will be assigned by the management

Job Requirements:

- Relevant working experience more than a year

- Proficient in speaking and writing English and Korean in order to liaise with Korean client and headquarter

- Excellent Communication and Interpersonal skills

- Self-motivated and able to work independently

- Those who have no reason for disqualification for overseas travel

- Those who can work immediately within 1 month from the date of confirmation of employment

Other Information:

- We regret to inform you that only shortlisted candidates will be notified.

- **Please indicate your English & Korean language skills in the Resume. Please take note if it is not indicated, the application will be disqualified.

- Application Period: 6th January 2025 to 17th January 2025.

- Hiring Process: CV Screening – Face to Face Interview – Final Offer.

- Interview will take place on the 23rd Jan 2025. (*Subject to change)

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Understanding the organization's business goals and objectives, and ensuring that IT initiatives are aligned with these goals.

Assisting in the development of business cases for IT projects, outlining the expected benefits, costs, and risks associated with each initiative.

Collaborating with senior management to allocate resources, including budget, staff, and technology, to support prioritized IT initiatives.

Identifying and mitigating risks associated with IT projects and investments, and advising senior management on risk management strategies.

Effectively communicating the value proposition of IT initiatives to senior management, including the potential benefits to the organization and how they align with business objectives.

Monitoring the progress of investments, and providing regular updates to senior management on key milestones, challenges, and successes.

About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

Reporting to the Group CEO, the chosen candidate will be fully accountable for the performance of the operation and sales function, whilst ensuring customer requirements are consistently met. The Singapore General Manager will oversee all the activities of the Singapore office relating to its profitable operations and growth, driving implementation of commercial.

The candidate we are looking for is a highly motivated, ambitious, and tenacious individual with a strong personality to further develop our business. The candidate must be a determine and results-orientated individual who can also provide sales, commercial and strategic skills to ensure that P&L targets for the Singapore Office are achieved and exceeded.

RESPONSIBILITIES

• Business Development to achieve Revenue & Profitability Goals. Participate and develop the budget/forecast of the Singapore office
• Strategise to deliver the optimal profitability and utilization of freight space. Establish long term operations direction/objectives and specific strategies and action to achieve them. Setting business and financial goals, devise and implement all marketing and operating plans to drive the performance of the company on profits, market share, product range and service quality.
• Develop business activities, build and maintain excellent client relationship with clients / agents, etc.
• Develop all or any associated services that will maximize value creation, accelerate growth and achieve operational profit and excellence across all functions.
• Effective Operations Management to ensure committed service levels are met consistently.
• Ensure conformity of processes and documentation to company and industry standards.
• Review and enhance processes to achieve business objectives and operational effectively on a continual basis including periodical review of the operations for business process re-engineering.
• Retention of Customers through effective Client servicing & Relationship Management.
• Develop business infrastructure & expansion.
• Competitors monitoring & analysis.
• Team development (Selection, Appointment, Training, KPI allocation, Review mechanism, Retention etc).
• Implementation of effective management policies.
• Build and maintain critical business partnerships both externally and internally with key stakeholders and outsourced service partners.
• Identify new business and growth opportunities to help grow and expand current company operations.
• Manage outsourced partners to ensure services and performance is up to expectation.

REQUIREMENTS

• P&L and operations responsibility.
• Has good business/financial acumen with strong strategic abilities, leadership and communication skills.
• Proven track record in providing innovative solutions to clients under your management.
• Have proven leadership skills along with a fine-tuned ability to manage and motivate staff.
• Proven ability and track record of leading and motivating a team.
• Proven negotiation and influencing skills.
• Proficient in process mapping and process/procedure management and suggesting improvements.
• Wide contacts with Shipping Lines/Carriers/Industry Players.
• Fluent Korean (orally and in writing)

QUALIFICATIONS/SKILLS

• About 10 years’ experience Freight Forwarding industry
• 5 years are in senior position.
• Effective communication skills
• Possess good business/ financial acumen